Hotel - ibis Marrakech Palmeraie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marrakech Palmeraie Hotel

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3.5/5 394 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 100  MAD
  • Outdoor playground for children
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being  (Nearby)
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
  • Outdoor playground for children
  • Clay tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Horse riding (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 23:00 - 7:00
    • Opening hours : Week-end 23:00 - 7:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 147 rooms
  • 20 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 147 family rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 794 reviews

Our guest reviews for ibis Marrakech Palmeraie

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 394 reviews
AccorHotels certified review
A. S. Business - 06/03/2018
« It was good. the reception were nice and helpful. »

It was nice. I have requested to iron my shirt. they were very nice and helped me do that by providing the equipment. I have been given a room and there were no paper in the toiled. they provided those later on. I didn't like that. But all in all It was good value for the money. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A. Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur ,en l’expression de nos sentiments les meilleurs Directeur Général

AccorHotels certified review
K. M. Couples - 07/01/2018
« Passable »

.

AccorHotels certified review
Mr T. Solo - 17/12/2017
« Just ok. A bed to crash »

My stay was just ok. I was bumped by the missing remote control and TV channels not working good. I had to use my phone and watch something on you tube instead.

TripAdvisor review
Business - 20/11/2017
« It needs to improve a little bitte its rooms »

It needs to improve a little bitte its rooms. I love ibis hotels but this hotel is not updated My room was very damaged; carpet, floor, bed, shower, ect Even the elevator. This hotel is almost equal than 12 years ago, when I Arrived for the first time

AccorHotels certified review
Charlotte R. Business - 30/10/2017
« Very disappointed »

The rooms were in awful condition, dirty and missing basic amenities. They were swarming with ants, and the bathrooms were not clean. The toilet paper was rougher than cardboard and there was no safe.

TripAdvisor review
Business - 30/10/2017
« Awful property and very disappointed. »

The rooms were filthy, as were the bathrooms. they were very small and missing basics such as AC and safes. I would never return here. My friends and I were very disappointed by the whole experience. The only good thing was the pool.

AccorHotels certified review
Elizabeth S. Business - 28/10/2017
« VERY dirty, decaying hotel »

Room was awful. Disgusting carpet. Stained sheets. Indifferent food

AccorHotels certified review
Younes Families - 22/10/2017
« Nice hotel with good price/quality »

Great hotel situation, appreciate the calm and pool. Hotel team very helpful and profesional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOUNES A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

AccorHotels certified review
E. Friends - 26/08/2017
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANASS E., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

AccorHotels certified review
Marco Solo - 22/08/2017
« not clean »

not clean room , not clean hotel at all. unfriendlystuff, i don't usually spend time in reviews but i should wwith this one

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCO A., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

AccorHotels certified review
Anonymous Couples - 29/07/2017

No clean rooms, rooms badly maintened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLES WETTLE, Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

AccorHotels certified review
D. Couples - 21/07/2017

Excellent service Serviettes insuffisante

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMED D., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

AccorHotels certified review
Anonymous Couples - 03/05/2017

very bad the 1st and the last time on that place the room wasnt clean/organized, asked to change the room, then the same thing on the other room

AccorHotels certified review
Anonymous Business - 11/04/2017

The staff was great, helpful, and patient. However, I was disappointed with the condition of the room. I tried three, but they were all the same. I trust this is not the fault of the staff members, rather the responsibility of the company. The hotel needs a thorough refurbishment to meet the expectations of the clients, especially that it is located in a very busy city like Marrakech.

AccorHotels certified review
Anonymous Business - 10/04/2017

Overall it was a good experience as the room is functional and the location of the hotel is very practical for a business trip however there are some areas of improvement such as the air conditionning as it was not efficient and with the hot weather in Marrakesh it is very important to have a good temperature inside the room. Also the wifi connexion is very slow may be the speed can be improved specially when the hotel is full and everyone is conected.

AccorHotels certified review
Anonymous Friends - 02/04/2017

No fast check in while already done online. Rooms almost ready at 5 pm... No towels. Refused to issue 1 invoice for 2 rooms.

AccorHotels certified review
Anonymous Couples - 01/04/2017

Super

AccorHotels certified review
Anonymous Solo - 13/01/2017

I was satisfied with the staff conduct as quite forbearance. My room experience was less satisfting for me due to two nights of corridor activity right outside my room when I was in need of sleep. Also I felt that the windows lock had been left off by chamber staff. This suggests the the windows ledge could be used to gain access.

AccorHotels certified review
Anonymous Couples - 12/01/2017

Dirty hotel Employee not professional they don't care about you Bad experience I'll never come back to this place again

AccorHotels certified review
Anonymous Solo - 01/01/2017

Professional service, friendly staff and good location

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