Hotel - ibis Marrakech Palmeraie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marrakech Palmeraie Hotel

3.5/5 477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 100  MAD
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being  (Nearby)
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
    • Sauna (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Horse riding (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 23:00 - 7:00
    • Opening hours : Week-end 23:00 - 7:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 147 rooms
  • 20 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 147 family rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating 930 reviews

Our guest reviews for ibis Marrakech Palmeraie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 477 reviews
Saif Friends - 03/11/2018 AccorHotels certified review
« Good hotel »

Great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAIF A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Daniel Friends - 28/09/2018 AccorHotels certified review
« The hotel is old and dirty »

The hotel felt old and dirty, there was fungus in the bathroom and sink was blocked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL B., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

Imad Business - 28/09/2018 AccorHotels certified review
« Nice place »

Tks again mehdi for the great customer service provided at the c/in

Houcine C. Families - 24/09/2018 AccorHotels certified review
« Extrêmement satisfait »

Very friendly staff, great location, great breakfast, and very quiet, clean, and everything worked perfectly during our short stay of 2 nights in Marrakech

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOUCINE C., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

P. Friends - 21/09/2018 AccorHotels certified review
« hôtel sympa »

Bon hotel, personnel sympa

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCEL P., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

I E. Couples - 26/08/2018 AccorHotels certified review
« Nice environment. Overall, friendly staff »

It was pleasant in general. Rooms seems to be a bit old but the place is quiet and decent

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Wadi Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur ,en l’expression de nos sentiments les meilleurs Directeur Général

Brahim B. Families - 17/08/2018 AccorHotels certified review
« Disappointed »

It was the worst stay in any Ibis hotel. I used to travel abroad a lot and whenever I can I chose to stay in Accor hôtels. But this time I was with my little family and was a bad experience. The welcoming wasn't good. You don't feel to be a member of Accor club. Thé receptionist didn't give us the welcoming soft drink as I am a silver member, until. I asked for it. In the bar the waiter was looking to me in a suspicious way when I showed him the voucher and told me that he needs the confirmation of the manager...he finally gave us the drinks once he got the confirmation!!! The rooms were not clean enough and of the rooms smells cigarettes. In the rooms there was no baby bed ( I was with my two kids one is only one year old). I asked the reception and answered me that they don't have availability of baby beds but promised me to get one by the end of the day. When we can back from outside around 21:00 I asked again for beds and told me they don't have. When I yielded a little bit he managed to get one....and the person who brought it to me told me that he is sorry for the delay (about 20 mins) because he prepared one and left it in the corridor and someone took it so he had to go back and get a new one...if this means something it means to me that they have baby beds available and the receptionist didn't want to give to me until I yielded... Next time I will never stay in Ibis Palmeraie and i'll twice before to book any Accor hotels because right now I'm unsatisfied because of my last experience. And I'm sorry but I will put my comment on it in trip advisor for other travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRAHIM B., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

Imad Solo - 10/08/2018 AccorHotels certified review
« Nice stay »

Tks mehdi for the good service provided

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Imad Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur , en l’expression de nos sentiments les meilleurs Directeur Général

Saad B. S. Families - 07/08/2018 AccorHotels certified review
« It was really bad exprence. »

1-Reciption (MAHDI) told me that no benefit from using my silver accur membership because I did my reservation through Expedia. 2-Room was not air filtrerzied and the humidity smile was very high. 3-bed cover was old with bad smil.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAAD BIN S., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

Khaled A. H. E. Business - 17/07/2018 AccorHotels certified review
« Very Good »

Good as IBIs Hotels they have good service and staff

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur/Madame Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur/Madame , en l’expression de nos sentiments les meilleurs Directeur Général

Omar B. Couples - 02/07/2018 AccorHotels certified review
« good »

some noise at night due to cars ( window's isolation is not so good ).

Our hotel has responded to the review
Our hotel has responded to the review

Dear OMAR B., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Anonymous Couples - 20/05/2018 AccorHotels certified review
« Below European standards but decent Ibis experience »

The room was worn, the hygiene could be improved. I have to mention that the new sweet bed by Ibis was wonderful. The staff was exceptional, smiling and outgoing. When I mentioned some inconvenience, the management handled the problem efficiently. All in all not bad.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur ,en l’expression de nos sentiments les meilleurs Directeur Général

A. S. Business - 06/03/2018 AccorHotels certified review
« It was good. the reception were nice and helpful. »

It was nice. I have requested to iron my shirt. they were very nice and helped me do that by providing the equipment. I have been given a room and there were no paper in the toiled. they provided those later on. I didn't like that. But all in all It was good value for the money. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A. Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur ,en l’expression de nos sentiments les meilleurs Directeur Général

K. M. Couples - 07/01/2018 AccorHotels certified review
« Passable »

.

Mr T. Solo - 17/12/2017 AccorHotels certified review
« Just ok. A bed to crash »

My stay was just ok. I was bumped by the missing remote control and TV channels not working good. I had to use my phone and watch something on you tube instead.

Business - 20/11/2017 TripAdvisor review
« It needs to improve a little bitte its rooms »

It needs to improve a little bitte its rooms. I love ibis hotels but this hotel is not updated My room was very damaged; carpet, floor, bed, shower, ect Even the elevator. This hotel is almost equal than 12 years ago, when I Arrived for the first time

Charlotte R. Business - 30/10/2017 AccorHotels certified review
« Very disappointed »

The rooms were in awful condition, dirty and missing basic amenities. They were swarming with ants, and the bathrooms were not clean. The toilet paper was rougher than cardboard and there was no safe.

Business - 30/10/2017 TripAdvisor review
« Awful property and very disappointed. »

The rooms were filthy, as were the bathrooms. they were very small and missing basics such as AC and safes. I would never return here. My friends and I were very disappointed by the whole experience. The only good thing was the pool.

Elizabeth S. Business - 28/10/2017 AccorHotels certified review
« VERY dirty, decaying hotel »

Room was awful. Disgusting carpet. Stained sheets. Indifferent food

Younes Families - 22/10/2017 AccorHotels certified review
« Nice hotel with good price/quality »

Great hotel situation, appreciate the calm and pool. Hotel team very helpful and profesional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOUNES A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

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