ibis Marrakech Palmeraie Hotel 3 stars

TripAdvisor rating 3.5/5 510 reviews
ibis Marrakech Palmeraie
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 100.00 MAD
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Well-being
  • Clay tennis court Nearby
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Marrakech Palmeraie

Avenue Abdelkrim Khattabi
Route de Casablanca
40000
marrakech
morocco

Tel: +212524334020

Fax: (+212)524/334021

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE ROUTIERE DE MARRAKECH :   ROUTE CASABLANCA

  • By plane

    MENARA MARRAKECH At 10km / 6.21 miles

GPS :31.678073, -7.999206

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Junior Suite with 1 double bed and Sofa

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Junior Suite with a double bed, Mountain view

  • Max. number of persons: x2
  • Views: Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Our restaurants and bars

LA TABLE

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

ibis palmeraie

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41 m²

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more
ibis Marrakech Palmeraie Meeting Room

Our guest reviews for
ibis Marrakech Palmeraie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.7/5

1,015 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

510 reviews

Customer review rating 3.7/5

Rida B. Business - 20/03/2019 AccorHotels certified review

I hated the service and the quality of room services

First visit to Morroco

Customer review rating 3.7/5

Phil C. Couples - 10/03/2019 AccorHotels certified review

Usual good Ibis staff hospitality. Great that hotel has pool. Unfortunately our room was very noisy as it was right next to a main road. The other side of the hotel would have been quieter.

Dear PHILIP C., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général
Customer review rating 3.7/5

E. M. W. Families - 02/03/2019 AccorHotels certified review

Excellente

Dear MED W. E., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Nice stay

Customer review rating 3.7/5

Imad Business - 27/02/2019 AccorHotels certified review

Great stay as usual .... Great staff And helpful

Dear IMAD K., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

excellent

Customer review rating 3.7/5

Zaki A. H. Solo - 24/02/2019 AccorHotels certified review

the ibis hotel in Marrakesh was unique, different from other Ibis hotels that I visited management wise, I requested some things from the staff, it was a delay when I was talking to the front desk one of the top managers was around by chance he immediately involves and he takes care of the issue and he impresses me right on the spot . he made my stay great and I feel at home during my visit. definitely when I visited Marrakesh against IBIS Marrakesh palmier will be my home thanks to Mehdi visit the hotel soon

Dear ZAKI H., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

CONTINUE A CHERCHER L'EXCELLENCE

Customer review rating 3.7/5

Court S. M. A. Business - 08/02/2019 AccorHotels certified review

AGREABLE

Madame L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Directeur Général

Great

Customer review rating 3.7/5

Dr J. S. Friends - 03/02/2019 AccorHotels certified review

Lovely staff, very attentive and a great manager

Dear s. J., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Excellent.

Customer review rating 3.7/5

Paul M. Solo - 31/01/2019 AccorHotels certified review

Lovely Hotel..large comfy bed.. great staff..

Dear PAUL M., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

The staf is great

Customer review rating 3.7/5

Anonymous Business - 20/01/2019 AccorHotels certified review

The staff is great. Thanks to guys who work during the night and that work for many years in the hotel.

Dear MIGUEL F., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Nice stay

Customer review rating 3.7/5

Imad Business - 10/01/2019 AccorHotels certified review

Good stay as usual tks to all team starting with the front desk , food and beverage staff and housekeeping ..

Dear IMAD K., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

It's OK for a night...

Customer review rating 3.7/5

Gina Couples - 27/12/2018 AccorHotels certified review

The floor in both the rooms we took were dirty. The shower drain was so slow that it flooded the entire bathroom.

Dear GINA S., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

Nice stay and friendly staff

Customer review rating 3.7/5

Yassir.a Business - 06/12/2018 AccorHotels certified review

The stay was OK, the staff very friendly and professional, the food was correct. The rooms need some refurbishing (specially the floors and the bathrooms) but it's averall clean and confortable.

Dear YASSIR A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

A sound experience in an Ibis ibis

Customer review rating 3.7/5

Frank J. Solo - 18/11/2018 AccorHotels certified review

Spot on. Great place, a little tired in the decor but otherwise it does Ibis very well. Although somewhat out of town centre it has public transport links from the door, a significant supermarket and shopping 20 mind walk twd town and a 24 hr store next door. Staff and services spot on.

Good hotel

Customer review rating 3.7/5

Saif Friends - 03/11/2018 AccorHotels certified review

Great staff

Dear SAIF A., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

The hotel is old and dirty

Customer review rating 3.7/5

Daniel Friends - 28/09/2018 AccorHotels certified review

The hotel felt old and dirty, there was fungus in the bathroom and sink was blocked.

Dear DANIEL B., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

Nice place

Customer review rating 3.7/5

Imad Business - 28/09/2018 AccorHotels certified review

Tks again mehdi for the great customer service provided at the c/in

Extrêmement satisfait

Customer review rating 3.7/5

Houcine C. Families - 24/09/2018 AccorHotels certified review

Very friendly staff, great location, great breakfast, and very quiet, clean, and everything worked perfectly during our short stay of 2 nights in Marrakech

Dear HOUCINE C., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

hôtel sympa

Customer review rating 3.7/5

P. Friends - 21/09/2018 AccorHotels certified review

Bon hotel, personnel sympa

Dear MARCEL P., We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Directeur Général

Nice environment. Overall, friendly staff

Customer review rating 3.7/5

I E. Couples - 26/08/2018 AccorHotels certified review

It was pleasant in general. Rooms seems to be a bit old but the place is quiet and decent

Monsieur Wadi Nous vous remercions pour vos commentaires suite à votre séjour à ibis Marrakech Palmeraie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur ,en l’expression de nos sentiments les meilleurs Directeur Général

Disappointed

Customer review rating 3.7/5

Brahim B. Families - 17/08/2018 AccorHotels certified review

It was the worst stay in any Ibis hotel. I used to travel abroad a lot and whenever I can I chose to stay in Accor hôtels. But this time I was with my little family and was a bad experience. The welcoming wasn't good. You don't feel to be a member of Accor club. Thé receptionist didn't give us the welcoming soft drink as I am a silver member, until. I asked for it. In the bar the waiter was looking to me in a suspicious way when I showed him the voucher and told me that he needs the confirmation of the manager...he finally gave us the drinks once he got the confirmation!!! The rooms were not clean enough and of the rooms smells cigarettes. In the rooms there was no baby bed ( I was with my two kids one is only one year old). I asked the reception and answered me that they don't have availability of baby beds but promised me to get one by the end of the day. When we can back from outside around 21:00 I asked again for beds and told me they don't have. When I yielded a little bit he managed to get one....and the person who brought it to me told me that he is sorry for the delay (about 20 mins) because he prepared one and left it in the corridor and someone took it so he had to go back and get a new one...if this means something it means to me that they have baby beds available and the receptionist didn't want to give to me until I yielded... Next time I will never stay in Ibis Palmeraie and i'll twice before to book any Accor hotels because right now I'm unsatisfied because of my last experience. And I'm sorry but I will put my comment on it in trip advisor for other travelers.

Dear BRAHIM B., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général
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