Hotel - Novotel Beijing Sanyuan
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Novotel Hotel

Novotel Beijing Sanyuan Hotel

Tower 18, A5 Shuguang Xili,  Chaoyang District, Beijing  Chao Yang District 
100028  BEIJING
CHINA

732 reviews
TripAdvisor Rating Based on 732 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Airport shuttle
    • BEIJING CAPITAL (Paying)
    • BEIJING CAPITAL (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 306 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 52 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 1,123 reviews

Our guest reviews for Novotel Beijing Sanyuan

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 732 reviews
AccorHotels certified review
Ng K. H. Business - 15/07/2017
« normal »

No surprises.

AccorHotels certified review
K Business - 14/07/2017
« Awesome location but by far the worst Novotel I have stayed »

Location of the hotel was awesome. Locaed just beside shopping mall and also just infront of the Line 10 Sanyuan Station and this is also an Airport Express station. The hotel is very run down. The carper on in the room was very dirty. The aircon swithed doesnt work. TV was a blur. The bath towels do not absorb water so you still spend a long time drying up. The Sofa in the rooms looks dirty too. The gym and pool facilities were extremely small. The staff at the check-in counter were rather rude. Given that Novotel is an international brand, this is very unexpected. I switched to a local brand hotel later that week. The local hotel charged me the same rate as Novotel but included breakfast for me. The rooms was so much better. Overall the experince was not good.

AccorHotels certified review
Sad Business - 11/07/2017
« Terrible »

Bad service, bad room, not worth the price I paid for

AccorHotels certified review
Chong J. W. Business - 11/07/2017
« Just ok »

Concierge service was almost absent. Wifi internet connection in hotel room very bad

AccorHotels certified review
Anonymous Business - 08/07/2017

Chris is very helpful

AccorHotels certified review
Carrie Business - 02/07/2017
« Great stay. Will come again, »

Comfortable, functional-great bed and very nice shower. Airport link at doorstep. All I needed and more.

AccorHotels certified review
Blchua Business - 01/07/2017
« BLChua »

This is my third time staying at Novotel Sanyuan. The location is good for Chaoyang as it is close to a shopping mall and metro station to get to the airport. The room was clean but a little old by now, there were cracks in the bathroom tiles and the shower door did not seal well. The towels especially should be replaced because they are no longer absorbent. I am all for energy conservation, and would use one towel a day. At this hotel, I had to use two bath towels because one would remain wet, and would not air dry. The front desk is efficient. Day of check in, front desk changed my room to one with a better view on 15F. Jerry was helpful when I checked out at 5 am. He spoke English the minute I was at the desk. Ordered a taxi, put on his jacket and walked me out the front door to the taxi, and said goodbye. This was a pleasant and unexpected action.

AccorHotels certified review
Anthony G. Business - 25/06/2017

Good as usual. Staff accommodating and helpful. Good Advantage Platinum benefits.

AccorHotels certified review
Anonymous Business - 22/06/2017
« out-dated budget hotel »

I chose this hotel mainly because of the location. The hotel is quite old, needs to be renovated. Breakfast is with very few options and taste is so so.

AccorHotels certified review
Cathy Business - 21/06/2017
« Disappointing »

Front desk staff not friendly/welcoming. No hot water from wash basin taps. Room too dark. Bed not comfortable. Disappointing experience.

AccorHotels certified review
Xtineliew Solo - 19/06/2017
« One of my top choices in Beijing »

Prior informed on room criteria, and they managed to meet my prerequisites Receptionists were helpful. Rooms are clean and decent Central and convenient location Short walk to many restaurants and cafe Overall I had a rejuvenating stay and would recommend to friends visiting Beijing

AccorHotels certified review
Anonymous Business - 19/06/2017
« OK but not exceptional, have stayed at better Novotel properties before. »

The hotel is in a good location just a 15 minute train ride from the airport. Rooms are ok, but AC was not very cold. Staff seems under trained and not enough. Breakfast and happy hour moved to main lobby, which was strange, leaving the 20th floor lounge unattended with dirty cups

AccorHotels certified review
James Business - 18/06/2017
« Very pleasant »

Check in was quick. Service and staff were very friendly. Room was very clean. It was a very smooth stay.

AccorHotels certified review
Bill H. Business - 15/06/2017
« Poor service in lounge area and room AC barely worked so room was vary warm »

Poor lounge service as had to go up to bar each night to get a drink as no one would leave bar area and come to table. Room AC did not cool and room very warm. Rooms getting worn, especially carpet in some areas. Shower head leaked badly and spray pattern barely worked. After 9 straight nights there I tried to book an extra night and desk people told me they could not help with that and I needed to go on line and book a one night reservation. I went on line and booked the Crowne Plaza and moved.

AccorHotels certified review
M.m.b Business - 12/06/2017

hotel location is very good,breakfast is not good not bad,staff is tough.not too much kind for our requirement,for member should be special consideration.thank you for your asking.

AccorHotels certified review
Lemonlim Families - 11/06/2017
« Convenient location and staffs are helping. »

Mr. Jone XIA has been very helpful and attentive to my needs; and Mr. Hank CAO helped to clear confusions with my bookings. My only wish is the housekeeper staffs could be more attentive in filling up the daily needs, sometime shower cap was missing; sometime the cotton stick, and sometime slipper - during my stay for a week.

AccorHotels certified review
Chan Business - 08/06/2017
« Ms. Charlote Chan »

Good stay in the hotel, appreciate your crew hard work and hospitality services provided. Staff Jane Zhao, work in front desk is helpful and respond to customer need efficiently.

AccorHotels certified review
Wangchun Business - 04/06/2017
« Very good Service »

the staff in the front desk was helpfull

AccorHotels certified review
Keith Business - 03/06/2017
« Covenient, friendly and good value »

Ideal location. friendly check-in. Thank you for suite upgrade (platinum member). Bedroom/sitting room clean and comfortable - décor just a little tired. bathroom excellent. executive area of restaurant welcoming and good food. Checkout speed. I'll be back and will recommend !

AccorHotels certified review
Gong H. Friends - 02/06/2017

Accor staff price ,very cheap,

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