Hotel - Novotel Beijing Sanyuan
Novotel Hotel Novotel Hotel

Novotel Beijing Sanyuan Hotel

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3.5/5 769 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BEIJING CAPITAL (Paying)
    • BEIJING CAPITAL (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 306 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 52 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 1,619 reviews

Our guest reviews for Novotel Beijing Sanyuan

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 769 reviews
AccorHotels certified review
K. Business - 14/04/2018
« The hotel was not upto the other Novotel standards »

It was not an enjoyable experience. On the day of arrival at 3pm hotel requested a credit card via email to keep the booking. I provided the credit card and categorically informed that I will arrive after 10pm but the room I booked was not available and they gave a standard room. The standard room bed was OK but the bed was as hard as a concrete bench. But the next 2days were better the hotel gave me a suite room but the standards were not as good as any Novotel I have stayed in Asia.

AccorHotels certified review
Winner J. Business - 13/04/2018
« Hotel with a very strategic position »

Overall I am satisfied with my stay at this hotel. The staff skill to speak English need to be improved. The position of the hotel located near Sanyuanqiao MRT and express train to the airport is really awesome. Nearby the hotel, there is a nice shopping center called the phoenix place. This place offers many good restaurants and good stuffs to buy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winner J., We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI

AccorHotels certified review
Azharudeen Business - 13/04/2018
« Cancelled my booking due to late checkin »

I have requested over the phone to hotel that I will be arriving early morning and I have made my reservation the day earlier to facilitate for reservation.... but instead my booking was cancelled due to late checkin and was advised for a full refund.... very bad communication in the management

AccorHotels certified review
Anonymous Business - 10/04/2018
« Less impressed than other Novotel stayed before »

Even though I had checked in using the mobile web 2 days before arriving, it took 10-15 minutes for me to get a key card from the reception to my room. The receptionist was also constantly distracted by questions from other colleagues or by telephone calls, whilst I had to wait for her to locate the reservation record.

AccorHotels certified review
Anonymous Solo - 10/04/2018
« Location is the only reason to stay here »

Stay here the second time. Location is the only good thing I can think of Novotel Sanyuan. Unprofessional receptionist who was making jokes to other staff when check-in. Fan in bath room seems not working.

AccorHotels certified review
Cheryl Business - 08/04/2018
« just fine »

Service staffs are polite. Clean & Quiet Accommodation environment. They asked me to leave personal Email and register it as an advertising purpose without advance noticed. That feels a little bit not really concentrate on guest private safe enough.

AccorHotels certified review
T J. Business - 05/04/2018
« Excellent place to stay »

Excellent hotel, cozy room and convenient to subway and airport. Nearby mall has good food. Hotel staff is professional and nice. Nice place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tianwei j., We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI

AccorHotels certified review
Anonymous Couples - 04/04/2018

The rooms were nice, a bit outdated, the breakfast was good but the front desk was not impressive. These front desk personnel looked pleasant but not helpful, could not understand ENGLISH and did not exert effort to help and guide you to destinations and places to eat. They do not even recognize you when they are idle, feeling they are trying to avoid my english questions.

AccorHotels certified review
Benjamin Couples - 04/04/2018
« what I would have expect from an Accor hotel, especially the Novotel brand »

Our stay was what we would have expect from an Accor hotel, especially the Novotel brand.The staff were courteous and very helpful. The downside was that while we have chosen a 'premier room', we were not afforded the usual experiences we have had with Novotels in Bangkok, Hong Kong, KL, .. even Shanghai. eg welcome drink .. fruits in the room. Small gestures but help in experiencing hospitality. The breakfast was not as good as in other Novotels. The spread was quite limited and seem to cater more to domestic guests than international guests. But we can live with it.

AccorHotels certified review
Kun-lin Y. Families - 04/04/2018
« It is too hot inside the room »

The room was too hot and I had to open the window all the time. However, it was very noisy because a main road is nearby.

AccorHotels certified review
Mona C. Business - 03/04/2018
« my worse experience with accor hotels »

really really really really really don't like the front desk team. the only thing I receive from them is the cold faces. When i check in they even dont confirme with me any of my stay infomation. I don't feel welcome at all!! No welcome drinks or vouchers for member as well.

AccorHotels certified review
Tj Families - 03/04/2018
« Overnight stay »

Unmemorable overnight stay in Beijing

AccorHotels certified review
Zk Business - 01/04/2018
« Probably one of the worst Novotel »

- extremely unhelpful and inexperienced staffs. - check in experience is disappointing. - premier lounge is a joke.

AccorHotels certified review
Mirandahk Business - 01/04/2018
« Wifi & Air Condition »

Poor & no wifi connection, never happen before Highly recommend to open air condition for each room

AccorHotels certified review
Malcolm C. Business - 31/03/2018
« Under delivered as an International brand »

No one greeted with any smile at check in and I was the only 2 guests to handle. Asked a few very simple questions to few of the door man (I suppose, as they were in black jackets with name tags) and they could not answer anything. Mattress was as hard as a floor and I had to try to sleep on the floor, as my back was aching the next day and pillow was too soft to support the firmness of the mattres, utter disappointment coming from an Accor brand. My experience in Yagon and Saigon was way better by a mile. Not to mentioned, breakfast was pethatic, even with 20mins remaining to closing the buffet. I ended up ordering a la carte- Beijing traditional noodles 杂酱面, I had only 2 bite, as the sauce was so thick and salty. I told my friend who came to join me for brunch, that the food was terrible and there wasn’t any music played, leading me to think that the whole restaurant was closed.

AccorHotels certified review
Anonymous Business - 27/03/2018
« Good »

Enjoyable thanks

AccorHotels certified review
Mark Business - 23/03/2018
« AWFUL hotel DO NOT stay here »

Tired hotel and non exhistant English skills. Had problems talking to: * reception when i checked in * reception when I went back as my room smelt strongly of smoking (moved me to room 2006) * room service team * house keeping * restaurant staff (only had one meal in total during my stay as it was just too much trouble to order food) so I went to a shop and ate EVERY meal in my room * reception when I wanted to use air con on COLD (not blowing warm air, again other European guests complaining about the same issue) I had to request a fan (using a picture of a fan and my translator app) * reception, when I wanted to check out the night before I left Every European I spoke to had the same complaint

AccorHotels certified review
He L. Business - 20/03/2018
« Location is good. But there were a few problems in room. »

Wifi in my room is very bad. The bathroom leaked.

AccorHotels certified review
Wayne S. Families - 20/03/2018
« 大手牽小手的旅行 Wonderful Family trip in Beijing »

北京市朝陽區的諾富特北京三元酒店地點非常好. 酒店就在機場線地鐵三元橋站D出口旁. 酒店早餐也很好吃! 有中餐及西餐可以選擇. 只是我們的房間裡沒有空調, 房間裡有點悶熱. 朝陽區的諾富特北京三元酒店是一個很好的選擇! Novotel Beijing Sanyuan is a wonderful choice for the traveller if do not have too much budget to spend for the Hotel. The location of the hotel is excellent. The hotel main entrance is just 2 to 3 minutes walking distance from the San Yuan Qiao Station(Exit D, Airport Express line). The breakfast buffer offers Chinese and Western Style breakfast, and it is very delicious. However, the room I stayed has no air conditioner. Overall, Novotel Beijing Sanyuan is an excellent hotel for the traveller.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hsien wei s., We very much appreciate your comments regarding your stay at the Novotel Beijing Sanyuan. It is a pleasure to receive your positive feedback on our location and breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine LI

AccorHotels certified review
Anthony G. Business - 20/03/2018

Below average

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