Hotel - Pullman Guangzhou Baiyun Airport
Pullman Hotel Pullman Hotel

Pullman Guangzhou Baiyun Airport Hotel

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4.0/5 1,677 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor tennis court
  • Other sports activities
    • Basketball facilities (Paying)
    • Billiards/Snooker (Paying)

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 20 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Relax in space and style. Rooms at this magnificent Baiyun Airport hotel feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

  • 578 rooms
  • 322 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Wide working desk
    • Air conditionning with individual remote
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • TV room service ordering
    • Phone with 2 handsets in room
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,892 reviews

Our guest reviews for Pullman Guangzhou Baiyun Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,677 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bkkol Business - 05/12/2017
« Nice but not amazing »

Breakfast was disappointing with slow service

TripAdvisor review
Solo travel - 05/12/2017
« good hotel »

Pullman Guangzhou is nice hotel I will stay again in next visit. Gym have to be larger than this and swimming pool can be minimized Gym is too small. I would require Thai Chanel TV as well as most of the Guest also form Thailand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear praphans2017 Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we have many guests from beautiful Thailand in our Hotel for Transit or leisure. Right now we are considering adding more TV channels including the Thai channel. Thank you for recommending our Pullman Hotel to all Trip Advisor visitors and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Andreas Guest Experience Manager My E-mail = qamgr@pullmanguangzhou.com Easy Booking = reservation@pullmanguangzhou.com “BEST AIRPORT HOTEL IN CHINA 2017 AWARD BY SKYTRAX” “SECOND BEST AIRPORT HOTEL IN THE WOLRD 2017 AWARD BY SKYTRAX”

AccorHotels certified review
Matthew P. Business - 03/12/2017
« consistant »

Easy check in from short walk across from Baiyun Airport. Just in the back door, up stairs and around to Executive lounge. I book online and never any issues. I pick pay at hotel as easy.

AccorHotels certified review
Darren H. Business - 03/12/2017
« Receptionist provided inconsistent pre-authorisation deposit amount causing confusion and un-necessary check in delays »

During check-in at reception (at 11pm), upon discovery that the room was not yet paid for by my travel agent, the receptionist initially demanded RMB 2,000 for pre-authorisation deposit. Puzzled by the abnormally larger amount which exceeds the actual room cost (RMB 1,000), I then rang my travel agent to seek their assistance as I felt I did not carry sufficient cash with me. At the request of the travel agent, the receptionist then seemed to have changed his mind and told my travel agent the deposit had been changed to RMB 1,000. The check-in process ended around 11:30pm. The apparent inconsistency prompted me to think the delay could have been avoided had the receptionist provided a quote that matching amount to the actual room cost in the first place. I do hope that this sort of behaviour is rectified for the sake of the patrons' trust in the hotel itself as well as the Accor brand. Sincerely. Darren.

AccorHotels certified review
Kek T. Business - 01/12/2017
« Sheer comfort & relaxed »

Enjoyed the spacious, relaxing and comfortable space in the hotel environment plus the excellent service from staff. The room I had was wonderful on this occasion and the facilities were what I was looking for. It gave me easy access to amenities and transportation to both Guangzhou City and Qingyuan City.

AccorHotels certified review
Brian Business - 30/11/2017

I was pleasantly surprised by this hotel. Location was excellent for visiting a number of businesses all located within 30 car ride. You should check in to the executive wing which is a totally seperate building. Very modern and away from the everyday guests. The only suggestion is they improve the signage in the airport to find the hotel. Perhaps a map on the website would help. I will definitely stay here again

AccorHotels certified review
L. S. G. Business - 27/11/2017
« Brilliant hotel with very helpful staff. »

Experience have been exceptional from the moment I checked-in to check-out. The were very attentive and service was prompt. Rooms were clean and comfortable and easy access to the airport and importantly the subway line that allowed easy and fast access downtown. The only negative would have been the staff at the lounge. There seems to be only one lady service the whole lounge and required use to chase and remind her about our drink orders before it was being made otherwise she continued working on other non-customer service related work behind the counter. It was about 9pm in the evening.

AccorHotels certified review
Gina R. Business - 27/11/2017
« ok »

rooms were comfortable, food was not good

AccorHotels certified review
Garry Business - 27/11/2017
« excellent service. »

Rooms very comfortable, noise reduced from airport. Overall excellent.

AccorHotels certified review
Mervyn Business - 27/11/2017
« Great »

Good Service by front desk

AccorHotels certified review
Farzad Business - 25/11/2017
« Bad »

It was unexpectedly horrible. The room was cold and the water in shower did not go through the stage swiftly. It got stuck and the whole bathroom was always mess .

AccorHotels certified review
River Business - 24/11/2017
« Nice, Clean, and very close to the airport »

It is a very clean and convenient hotel if you fly in and out Guangzhou. It is also a nicely designed hotel.

AccorHotels certified review
Steve Families - 24/11/2017
« 10 »

Excellent !

AccorHotels certified review
Steve A. Business - 23/11/2017
« Short Stay in Pullman Baiyun Airport Hotel »

Fantastic! Great and warm welcoming hospitality from check-in to check-out.

AccorHotels certified review
Ray T. Business - 22/11/2017
« Ray T. »

Relaxing and hugh quality

AccorHotels certified review
Corey H. Solo - 20/11/2017
« Perfect »

Have stayed there lots over the years could not ask for a nicer hotel

AccorHotels certified review
Charles B. Business - 20/11/2017
« Nice hotel, shame about the facilities »

When I arrived my room smelled of smoking, I was then switched to another room, no problem but the room should not have smokers in it and should not smell bad. I was pleased with the hotel but very disappointed with the cost and availability of food and drinks, it is not reasonable to charge so much that a single course meal and drink in the hotel costs the same as a meal including drinks for 4 people outside the hotel. I asked at the desk on two occasions to have the lighting in my room repaired, the overhead light near the desk did not work and the light over the toilet also didn't work - neither were fixed. It makes no sense to me to have the restaurant open 24 hours a day and to close the bar, surely anyone who arrives in the middle of the night does not want to sit alone in a big empty restaurant and could easily order food from the menu to be brought to the bar.

AccorHotels certified review
Yan W. Business - 20/11/2017
« Terrible mouldy odour in the room »

The room had terrible mouldy smell made me felt sick. Some disgusting odour came out from drainpipe during shower.

AccorHotels certified review
Steve Business - 19/11/2017
« I love the Pullman GZ Airport Hotel, friendly, professional staff, convenient and well managed. »

The only thing I will do going forward is pass on the Western restaurant, the food is so-so, and eat at the Chinese restaurant which is really very good. :)

AccorHotels certified review
Charlie S. Business - 17/11/2017
« Terrible Smoking Smell even in non-smoking room »

I booked non-smoking room but the room that I took was terrible. Not only in the room but also air from a/c was also terrible with smoking smell. I checked in very late so it was too late to ask changing of my room.

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