Hotel - Novotel Hong Kong Citygate
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Novotel Hotel

Novotel Hong Kong Citygate Hotel

51 Man Tung Road  Tung Chung 
  HONG KONG
HONG KONG

4,008 reviews
TripAdvisor Rating Based on 4,008 reviews
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From 1400.00 HKD Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • Wifi in your Room (Paying)
    • Wifi Access
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • Wifi in your Room (Paying)
    • Wifi Access
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air Conditioning
  • HONG KONG INTL
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Basketball facilities  (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 440 contemporary guest rooms provide a selection of 4 room types. All guest rooms offer expansive sea and mountain views. Double bedroom features a unique opaque open bathroom with rain shower. A separate bathroom with bathtub in twin rooms.Rollaway bed allowed (extra fee). Children are always welcome! Free accommodation & breakfast for up to 2 children under 16 years old when sharing a room with parents and using existing bedding.

  • 440 rooms
  • 250 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 122 connecting rooms
  • Extra bed in room for child
  • Extra Bed in Room for Adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Wifi in your Room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,427 reviews

Our guest reviews for Novotel Hong Kong Citygate

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,008 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Amano Families - 14/08/2017
« Staff are nice. the location is convenient and near to airport.  »

Breakfast was not that satisfy.

AccorHotels certified review
Peripotetic Solo - 12/08/2017
« Convenient »

Good hotel, within 10min by free shuttle from airport if the traffic is light, nice staff and good chicken rice room service. Ok pool but very shallow, and you need to walk through a line shower to get to the pool (ie your stuff gets wet unless you can hold it outside while walking in through the curtain on f water) Major downside= they charge for wifi...what is this the 1990s???

AccorHotels certified review
Lyn S. Couples - 11/08/2017
« Hotel conveniently located for MTR and shuttle bus to airport a bonus. »

I used to live in Tung Chung, so know the hotel well. Very nice to sit in the bar in the evening once again. Thank you for the welcome drink voucher. The rooms were nice decorated and clean. However, I used the on-line check-in. This returned the message 'Your room is ready'. When I arrived at the hotel I was told the room was not ready and to come back in 5 hours! What is the point of on-line check-in?

AccorHotels certified review
Tjandrakasih Families - 06/08/2017
« Good »

Good

AccorHotels certified review
Rhonda Couples - 06/08/2017
« Great place to stay  »

Very enjoyable stay, room was great, service and food also superb. Shoppers delight.

AccorHotels certified review
Paul Couples - 05/08/2017
« Uiterst comfortabel »

Ideal for business and pleasure, efficiency combined with hospitality.

AccorHotels certified review
S H. Families - 05/08/2017
« lovely quiet room, comfortable and good amenities »

excellent service and value (thanks to the staff for helping retrieve and repatriate my suit which I left behind too).

AccorHotels certified review
Che Families - 01/08/2017
« Son's 5th birthday »

It was a great and amazing 4-day stay at Novotel Citygate Hongkong! We really had a great time! From the free shuttle service (from airport to hotel and vice versa) fast check in, hotel room with stunning view, impressive pool and breakfast buffet, they were all fantastic! What you see in the gallery of pictures in the internet is what you get! Plus the location of the hotel is conneced to the citygate outlet mall! Its easy to go on shopping and look for other variety of food! Accessible to the MTR too!

AccorHotels certified review
Anonymous Families - 01/08/2017
« comfortable,good breakfast ,very convenient to shopping & transform »

very kindly to everyone ,always smile to guests

AccorHotels certified review
Agung Families - 01/08/2017
« Great Place »

Hospitality, near to Disneyland, FO and airport

AccorHotels certified review
Jarrad W. Families - 01/08/2017
« Fantastic Stay »

Staff did everything they could to make it a wonderful stopover experience.

AccorHotels certified review
Uk Couples - 31/07/2017
« Excellent room »

Good stay, excellent staff but the room seemed to feel damp and had a musty smell.

AccorHotels certified review
Rahadeni Families - 30/07/2017

Spacious room... good view.... free suttle to airport...

AccorHotels certified review
Benedict U. Business - 29/07/2017
« One stop shop for short stays in Hong Kong »

I like this hotel because of its proximity to the airport, with free airport shuttle service and with adjacent mall to the hotel, and MTR station, transportation is not a problem especially for people on the go like me.

AccorHotels certified review
Michelle Families - 29/07/2017
« Michelle  »

The staff was very friendly and helpful. The hotel was clean and food was great!

AccorHotels certified review
Tracey D. Couples - 28/07/2017
« Great »

Very good access to transport and shopping.

AccorHotels certified review
Avid T. Couples - 27/07/2017
« avid traveler »

Very nice hotel and convenient to airport

AccorHotels certified review
Anonymous Solo - 27/07/2017
« The room was amazing  »

Staff were friendly

AccorHotels certified review
Anonymous Families - 27/07/2017
« Novotel Citygate Family Trip »

It was pleasant and easily to transact. My only concern is that some rooms have aged and may need renovation. The food was ok and has less variety compared to other Novotel or Accor Hotels.

AccorHotels certified review
Jim Couples - 27/07/2017
« Just what we needed. »

We arrived in Hong Kong from Sweden, unfortunately our luggage was still in Sweden when we arrived. We needed something to go really well for us and it was this hotel. Easy pick up and drop off to and from the airport, check in with a room upgrade and late check out due to our misfortune and extremely helpful staff. They were extremely good in ringing the airport and sorting out delivery of our lost luggage for us the following day. The room and amenities were great. Really well located hotel for shopping and transport. Staff were so friendly and helpful.

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