Hotel - ibis Annemasse
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Annemasse Hotel

4.2/5 1,256 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - contact the hotel
    • Wheelchair access
  • Pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Parasailing

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay.

  • 99 rooms
  • 64 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Fax machine
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,256 reviews

Our guest reviews for ibis Annemasse

100% genuine reviews from our guests

Find out more
Marie Solo - 09/03/2019 AccorHotels certified review
« Nice staff, large bedroom, good value for money »

The staff was friendly. The bedroom is really nice with a large flat scree TV and a nice bathroom with large italian shower. The breakfast was good with nice home made "madeleines" (popular French pastries) and eggs that you can boil yourself to your taste

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE-ANDREE R., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

R. Business - 03/03/2019 AccorHotels certified review

Nice staff noisy environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-LOUIS R., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Confidential Solo - 02/02/2019 AccorHotels certified review
« No food to order and humidity smell »

No food at the hotel. This is insane. No small towels either

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAIDALI A., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dr. M. B. Business - 22/01/2019 AccorHotels certified review
« Lost in - an IBIS too far out of Geneva! »

Sirs: I chose the IBIS Annemasse based on the description on the IBIS website, as being reasonable close to Geneva city center, with convenient public transport connections. Unfortunately, I was mistaken. The next tram station (the one mentioned on the IBIS website) is some 2km from the hotel, and the way there is though a street that is completely turned upside down due to tramway construction works. This caused me to invest 45 CHF in a taxi ride next day, and thus should have been mentioned on the IBIS website. I am aware though that the transport situation will improve significantly once the tramway construction works have finished. Further, the hotel clearly has seen better days, with the corridors and elevators looking worn. While the rooms are larger than used from IBIS, they're in old repair and should be refurbished. My room door was very difficult to open and I needed all force I could muster. There were only large towels in the bathroom, a minor inconvenience. On the positive side, breakfast was surprisingly good, I particularly enjoyed the regional cheeses. I also cannot complain about the staff - friendly, and all dealing like checkin or out were handled swiftly. I certainly will not chose IBIS Annemasse again until situation improves. I hope you find my feedback useful. Kind regards, Dr. Magnus B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGNUS B., Thank you for taking the time to tell us about your experience at the ibis Annemasse Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ske Solo - 15/12/2018 AccorHotels certified review
« Need urgent renovation inside and outside »

The hotel is located in a neighbourhood that is going under major construction work for the tramway. Getting to the hotel by car was really challenging at night. Finding a parking spot was another challenge since my car was too wide and long for the underground carpark. The lobby and the breakfast room need urgently renovation. My room was recently renovated but the work was not completed in a thorough way. Globally the quality of the stay is poor when comparing to most other Ibis hotels. The Campanille hotel in the center of Annemasse looks like a better choice: better location and better condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STANISLAS K., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Niklaus B. Couples - 04/11/2018 AccorHotels certified review
« somewhat disappointed ! »

As you might be aware, I have been staying at Ibis Annemasse regularly, 3-5 times a year, since 2013. I've seen many staff changes, successful renovations etc. and generally I was very satisfied with my stays and recommended IBIS Annemasse as a typical good standard Ibis Hotel. This time, again someone new at the breakfast service, I was very dissatisfied with breakfast, on both mornings. This person was not only unfriendly, no good morning and no smile, when I greeted her. There was no toast bread, the egg boiler was not switched on, there was no variety in breads, just some half baked up baquette and the croissant were not replaced although it was only 9'O clock. I suggest management checks the breakfast service occasionaly

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIKLAUS B., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Shivas Couples - 13/09/2018 AccorHotels certified review
« Clean and tidy »

It was a good experience. The room looked recently refurbished to a high standard. I would recommend them to have dust bins in rooms and also ironing box and board.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIVAKUMAR R., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David H. Couples - 09/09/2018 AccorHotels certified review
« very efficient, clean and a substantial breakfast. »

Difficulty in accessing the hotel due to road works, but not the fault of IBIS. Good free parking. Efficient staff. Clean fresh room. Substantial breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andre H. M. N. Business - 04/07/2018 AccorHotels certified review
« As expected »

All under control.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDRE N., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Karel Business - 07/06/2018 AccorHotels certified review
« Good hotel for short stay »

Good room as expected from IBIS, very good breakfast with fresh madeleine's and pan cakes! The hotel is close to Geneva and it is much cheaper to stay in France than in Switzerland!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREL V., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

James Friends - 05/06/2018 AccorHotels certified review

The problem is to find the place..construction work, one way streets, no street signs, it is a challenge to reach the right IBIS as there are 3 in town. The reception was pleasant and friendly. The rooms ok, however the WiFi is to weak in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANFRED B., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Riccardo Business - 27/05/2018 AccorHotels certified review
« Average »

I am a regular customer and I usually have no complaint, but this time the room was without a wardrobe closet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICCARDO D., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Louise W. Couples - 04/02/2018 AccorHotels certified review

Comfortable bed, quiet, spacious room, lovely shower no problems. Being English it would be nice to have a kettle in the room but other than that great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISE W., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Manager

Anonymous Business - 28/01/2018 AccorHotels certified review
« Madame »

Fabulous magnificent excellent!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA E., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Luc Henneaux Manager

Clyde Families - 18/01/2018 AccorHotels certified review
« attentive, helpful service »

pleasant, helpful when we asked for additional couvert and also TV remote

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLYDE K., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Manager

Andy C. Couples - 13/01/2018 AccorHotels certified review
« Great break »

Warm comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW C., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Manager

Julia Business - 16/12/2017 AccorHotels certified review
« Ms.Julia »

Fabulous,Magnificent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA E., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Directeur

H. Business - 11/12/2017 AccorHotels certified review
« Nice and easy »

No problem encountered. Nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRI H., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Manager

Anonymous Families - 04/12/2017 AccorHotels certified review
« Satisfeita »

Agradavel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA JOAQUINA E., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Manager

Amran Y. Friends - 02/12/2017 AccorHotels certified review
« Good »

Good stay no issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMRAN y., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Henneaux Directeur

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