Hotel - Novotel Sao Paulo Jaragua Conventions
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Novotel Sao Paulo Jaragua Conventions Hotel

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4.0/5 2,039 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 80  BRL
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
See all services

Hotel location

Our rooms

The apartments have two telephone lines, wired and Wi-Fi Internet access (paying), an individual safe, cable TV and a minibar. Apartments are adapted with all the mod cons to meet the requirements of people with reduced mobility.

  • 415 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 62 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 10,237 reviews

Our guest reviews for Novotel Sao Paulo Jaragua Conventions

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,039 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Thomas J. Families - 10/01/2018
« Great weekend stay in Sao Paolo »

Nice hotel right in the city center. Great service, historic location, excellent breakfast. Nice rooms.

AccorHotels certified review
Edison L. F. Families - 09/01/2018
« Estadia boa. »

Sentimos falta de ar puro, local com vista tipo cobertura, com bar.

AccorHotels certified review
Robert Solo - 08/01/2018
« Wonderful »

Very good

AccorHotels certified review
Paulo G. Solo - 19/12/2017
« Just OK »

Clean room, window extremely dirty almost could not see outside. Gym area very nice and useful. Breakfast was a bad experience, was hot inside, no decor, bread was from days ago, all of them. Cheese, ham, tomatoes, salad, eggs was good. Would not pay 45 brl to have this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Paulo, Agradecemos muito por ter-nos dedicado o seu tempo para nos escrever após a sua estada no Novotel Sao Paulo Jaragua Conventions. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, por isso queira aceitar as nossas sinceras desculpas. Todas as suas observações, em especial acerca da limpeza da janela do quarto bem como a qualidade do café da manhã, foram repassadas para a nossa equipe e tomaremos as devidas providências para correção. Pedimos mais uma vez desculpas pelo ocorrido. Desejamos e trabalhamos para sempre prestar a melhor qualidade de serviço e, por isso, a sua opinião é para nós fundamental. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança em uma próxima estada. Na expectativa de receber sua visita novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, RAFAEL FRANCISCO ANTONIOLLI Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

AccorHotels certified review
Tito Business - 18/12/2017
« No water »

No water at the hotel... I culdnt take a shower or brush my teeth in the morning...

AccorHotels certified review
Leandro C. Friends - 12/12/2017
« Novotel was comfortable and had nice staff »

I loved the late check out offer and the brownie offered to me as a Le Club member. It is things like these offers that make me want to stay only at Accor Hotels. Nice touch.

AccorHotels certified review
Mario G. Solo - 08/12/2017
« Above average »

Great breakfast buffet. Great fitness center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario, We very much appreciate your comments regarding your stay at the Novotel Sao Paulo Jaragua Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, RAFAEL FRANCISCO ANTONIOLLI Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

AccorHotels certified review
Reynaldo Business - 03/12/2017
« goood »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Reynaldo, Agradecemos muito os seus comentários sobre a sua estada no Novotel São Paulo Jaraguá Conventions. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para prestar serviço de alta qualidade. Caso tenha interesse, nos ajudaria muito que compartilhasse sua opinião sobre o nosso hotel em nossa página no site Trip Advisor. Deixo aqui o link e agradeço de antemão: http://www.tripadvisor.com.br/Hotel_Review-g303631-d306536-Reviews-Hotel_Novotel_Sao_Paulo_Jaragua_Convention-Sao_Paulo_State_of_Sao_Paulo.html#REVIEWS. Na expectativa de receber sua visita novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente. RAFAEL FRANCISCO ANTONIOLLI Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

AccorHotels certified review
Julia B. Business - 27/11/2017
« Very nice »

I like the hotel very much, and the staff.

AccorHotels certified review
C. Solo - 21/11/2017
« Rooms needs upkeep and improvements »

I have stayed at this located several times and unfortunately each appears the be a little more dissatisfying than the one before. I like the hotel because of the location and it is suppose to be a Novotel brand hotel. Upon entering the room there was a very strong unpleasant smell of musk, similar to body odor. in the shower the water only drizzled out. the shower head needs to be cleaned or replaced. The bathroom door and other areas on the wall were extremely dirty.

AccorHotels certified review
Xxx Business - 18/11/2017
« Mediocre »

50/50 on staff who can speak English. Horrible WiFi in room. Breakfast is cold and horrible. Security staff was excellent.

AccorHotels certified review
Renata Families - 14/11/2017
« Show »

Excelente

AccorHotels certified review
Heitor C. Business - 09/11/2017
« Check in very slow »

Overall agreable but personel needs training

AccorHotels certified review
Jacqueline M. C. Solo - 06/11/2017
« wonderful »

This was my second time, I love it

AccorHotels certified review
Jackelinne S. Business - 03/11/2017
« Hotel clássico e completo »

Amei o fato de o teatro estar dentro do Hotel

TripAdvisor review
Oswaldo F Business - 03/11/2017
« Getting Tired »

The hotel is comfortable but is getting tired. Bathrooms need to be upgraded and internet speed is very poor. Front desk and all Hotel staff people are very helpful and supportive. Hotel carpets needs upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oswaldo: Thank you for staying with us and for letting us know about your opinion - which is very important for us. We hope to welcome you again soon, in your next trip to São Paulo. Kind regards.

AccorHotels certified review
Revia L. Business - 31/10/2017
« boa »

satisfatoria

AccorHotels certified review
Bruno Couples - 30/10/2017
« Very good room and breakfest »

I had a great experience in this 4 night stay. I really liked the location too. I would like that the food beverage in minibar were less expensive.

AccorHotels certified review
Hilbert Business - 26/10/2017
« Oktoberfest Trip. »

Always great staying there.

AccorHotels certified review
Targaryen Solo - 23/10/2017
« Best accor I have been to so far »

The hotel is beautiful, the staff really nice, everyone speaks English, some surprised me with French. The rooms are nice, the 24h room service is a life saver and overall a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florian, We very much appreciate your comments regarding your stay at the Novotel Sao Paulo Jaragua Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, RAFAEL FRANCISCO ANTONIOLLI Subgerente / Deputy Manager NOVOTEL SÃO PAULO JARAGUÁ CONVENTIONS Rua Martins Fontes, 71 – Centro, São Paulo - SP Tel : +5… Tel : +5… h6… novotel.com accorhotels.com

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