Hotel - Novotel Sao Paulo Jaragua Conventions
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Novotel Hotel

Novotel Sao Paulo Jaragua Conventions Hotel

R. Martins Fontes 71  CENTRO 
01050-000  SAO PAULO
BRAZIL

1,946 reviews
TripAdvisor Rating Based on 1,946 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 80  BRL
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 80  BRL
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
See all services

Hotel location

Our rooms

The apartments have two telephone lines, wired and Wi-Fi Internet access (paying), an individual safe, cable TV and a minibar. Apartments are adapted with all the mod cons to meet the requirements of people with reduced mobility.

  • 415 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 62 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 8,116 reviews

Our guest reviews for Novotel Sao Paulo Jaragua Conventions

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,946 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Oswaldo F. Families - 14/08/2017
« Satisfied »

The experience still good, however is time to start upgrade the hotel facilities. The rooms are getting tired and the carpets on common area are in miserable conditions.

AccorHotels certified review
Pablo Couples - 08/08/2017
« Like! »

Love the hotel and its location Wifi signal in room 501 is too weak

AccorHotels certified review
D. Solo - 06/08/2017
« Nice hotel with forthcoming staff but with room for improvement »

My first room did not have proper wifi reception and a lot of outside noise. I was upgraded to a better room, so no complaints there. The hotel is situated in a problematic neigborhood but was well guarded; I felt safe there. Overall the staff were friendly and accommodating. A few tips: - the IT-systems did not function properly: - I was (for my upgrade) assigned an already occupied room - the online check-in was not registered, I had to sign paperwork - the receptionist wanted to charge my credit card again, luckily I had proof of payment - the insulation against outside noise is not up to standards

AccorHotels certified review
Anonymous Business - 31/07/2017
« Organized, clean and effective. »

Only one night, but filled all my expectatives.

AccorHotels certified review
Anonymous Friends - 27/07/2017
« Deception »

To start with, the receptionist (a blonde girl) was not pleasant at all. She took a long time to complete the check-in process and I do not know why until now. In addition to that, regarding the information provided, it was supposed to be possible to request a type of "early bird" breakfast in case the person should travel very early in the morning. Despite requesting this "early bird" breakfast to my brother (who left the hotel a little bit after 4am), it was not provided any breakfast and he had to pay for a cup of coffee. The hotel neighborhood is very noisy and the unpleasant receptionist put me on the 5th floor that is the first floor of the apartments in this hotel. Even though I had requested a quiet room. To sum up, I am very disappointed with my stay in this hotel.

AccorHotels certified review
Marco B. Families - 18/07/2017
« Good location, Nice room »

Good location, reasonable room e nice breakfast.

AccorHotels certified review
Alessandra Families - 17/07/2017
« Good »

Room extremely noisy. Anyone taking shower or flushing in the hotel could be heard on room 1109. No cabs available during our check out, and front desk told me I should get one on the street. By the way, the night before, another front desk told me that cabs would be available 24h in front of the hotel, so I did not need to make any "reservation".

AccorHotels certified review
Elmaz Solo - 15/07/2017
« Friendly, Efficient and Fine »

The service was excellent at check in and everyone helped me with my requests for ideas and suggestions. The room was spacious but there were not many sitting spaces other than chair and desk. The room was simples, not luxurious. The food from room service was excellent.

AccorHotels certified review
Anonymous Couples - 11/07/2017
« average hotel, poor le club loyalty benefits, poor admin »

This hotel was passable, but was well below the standard I have experienced at other Novotel. Our room felt quite old and the furniture was worn. The Le Club loyalty benefits were almost non-existent for Platinum member. We were offered Welcome Drink vouchers but only after asking. There was no room upgrade. The staff member who checked us in didn't have a good understanding of the different room types and the different room type descriptions on the Accor website are quite confusing. There was no additional benefits or amenities for Le Club members. There was no VIP treatment. The only thing the hotel offered was a welcome drink which is a bit of a joke given what is required to reach Le Club Platinum. It was clear that this hotel doesn't take loyalty recognition seriously and offers the absolute minimum. I was particularly disappointed with the check in and check out experience. We had checked-in online prior to arrival yet our room key and welcome drink vouchers were not pre-prepared. The online check in process clearly stated that we would be emailed an invoice on the day of departure which did not occur. I've stayed at around 100 Accor hotels including about 35 in Brazil. Accor hotels in Europe are very good when it comes to online check in, however the online check-in in Brazil is a massive joke and this hotel should immediately stop offering online check in until it can administer it the way it is supposed to be administered. Of the 50 plus stays I've had at Accor hotels in Brazil I estimate only 10-20% of stays would get a pass when it comes to online check-in. Just to be clear, during the online check in process it clearly states 'your key will be ready on arrival' and 'a copy of the invoice will be emailed to you on the day of departure.' Neither of these things occurred.

AccorHotels certified review
Fitdudehawaii Solo - 09/07/2017
« Nice Clean Modern Hotel with No Suprises »

This a clean modern hotel with a good location that appears to cater mostly to business travelers and is highly recommended.

AccorHotels certified review
Alisson L. R. Business - 03/07/2017
« Pleasant business stay »

Stayed there for one night for due to an event, room was nice, breakfast with good amount of options and friendly staff.

AccorHotels certified review
Rleb22 Business - 26/06/2017
« Great hotel in Sao Paulo! »

I always love staying here as the hotel is very clean, secure and the staff is always very helpful!

AccorHotels certified review
Renata F. Couples - 22/06/2017
« EXCELENTE HOTEL. »

ADOREI O HOTEL.

AccorHotels certified review
Marco A. D. S. F. Business - 20/06/2017
« Good breakfast but the machine noise on the bedroom is the dealbreaker »

On my bedroom is possible to hear a pump working so loud that is nearly impossible to sleep until the sound stop.

AccorHotels certified review
Oren D. Business - 01/06/2017
« Good. »

Good experience, but the Breakfast for this level of hotel.

AccorHotels certified review
Lcm Business - 16/05/2017
« The hotel room was adequate, service pleasant and food was quite good. »

Very good option for business traveller with enough around for the vacationer as well.

AccorHotels certified review
Fabiano N. Business - 13/05/2017
« Very good business hotel »

A well located, well maintained, business hotel. It has a great cost-to-benefit ratio.

TripAdvisor review
Friends getaway - 05/05/2017
« A wonderful weekend »

A nice flat in downtown São Paulo, close the subway station. I was glad to know that a host of famous guests have stayed there.Bob Kenedy, Queen Elizabeth of UK, JK and many others choosed the hotel. Although the vicinity isn't more the finest part of the city, it still shows partially the glamour of the fifties and sixties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto: Thank you for your great review about our hotel! We are glad to know that you enjoyed your time here with us and in our vicinity, full of nearby options of transportation, restaurants, small cafes, bars, museums, historic buildings and more. Now that you are part of our Illustrious guests, please feel free to share any photo in our Instagram location and profile, using the hashtag #Illustriousguests (@novotel.jaragua). Hope to see you soon!

AccorHotels certified review
Anonymous Solo - 03/05/2017

Great. Near everything

AccorHotels certified review
Anonymous Families - 01/05/2017

MUITA DEMORA NO CHECK IN

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