Hotel - Mercure Paris Gare de l'Est Magenta Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de l'Est Magenta Hotel

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3.5/5 528 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Public indoor parking  (Nearby)
  • Pet allowed 15  EUR
  • Breakfast
  • Manual temperature control

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Public indoor parking  (Nearby)
  • Pet allowed 15  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Hairdressing salon  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 17:00 - 01:30
    • Opening hours : Week-end 17:00 - 01:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our range of modern, fully renovated rooms with a double bed or twin beds. We can also provide you an extra bed or a crib, subject to availability.

  • 45 rooms
  • 30 non-smoking rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating Based on 1,446 reviews

Our guest reviews for Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 528 reviews
AccorHotels certified review
Bethany R. Friends - 30/10/2017
« Standard »

The room was lovely and very clean as was the rest of the hotel. The room had everything you needed for the stay and was a lovely room. The staff weren’t friendly to us at all even on reception. There was no information about the hotel and Paris itself, it’s very difficult when you haven’t been before and some help or information would be more helpful. Also breakfast wasn’t clearly stated as we went down to see if we could book in and nobody was around to ask, so we went elsewhere. Overall it was a good experience.

AccorHotels certified review
Anonymous Couples - 29/10/2017

Nice

AccorHotels certified review
Larry C. Couples - 26/10/2017
« Safe, clean and comfortable hotel »

Staff were friendly and helpful which made our stay even more enjoyable.

TripAdvisor review
randallscottn Business - 26/10/2017
« Nice property in this price range »

I got a good deal on this room via the Accor Hotels website. The room was comfortable and just a bit more floor space than a typical Ibis. The location is excellent for touring the city, just get on the Metro a block away and go anywhere.

AccorHotels certified review
Randall Business - 24/10/2017
« Nice hotel, fun neighborhood »

This is a comfortable, friendly hotel in a great location. I would walk 2 minutes to Gare d'Est and take the Metro anywhere. My only problem was WiFi quality. Hotels need to learn to install more capacity.

AccorHotels certified review
B L. Couples - 23/10/2017
« Night staff was rude »

We checked in for one night, the check in was fine. I tried to turn on he air conditioner but it didn't seem to work. When we returned to the hotel after dinner I asked the man at the front desk how to use the air conditioner because our didn't seem to be working. He looked up our room number and confirmed the air conditioning doesn't work in your room. I waited for him to suggest a solution to solve our problem but he said nothing. Then I asked if there were other rooms available where the air conditioner worked. He said yes. I had to ask if we could move rooms. He said now? I said yes and he laughed and said no, not now. Customer service was so bad. Why would you put someone in a room that is not properly equipped?

AccorHotels certified review
Dd Business - 17/10/2017

Good location but small room and temperature too warm (ac was not working)

AccorHotels certified review
Lisa Friends - 16/10/2017
« Overall room experience was beyond adequate »

Overall it was a great experience. We loved the breakfast that was provided and the room was big enough. However the menu options for dinning were disappointing. We tried the menu once and found it to be too expensive for what was being offered and we honestly didn't like the dessert we tried. We had to double check our taxi booking 3 times and apparently they went to the wrong hotel... Also, generally speaking we expect more services to be available in the room - soaps, shower gel, shower cap, toothbrush & paste - and we did not find this either. The location of the hotel was excellent and so was the service of the staff generally. The front of house staff were fantastic, the staff who attended us at breakfast, not so much.

TripAdvisor review
Business - 01/10/2017
« Conveniently located, clean and comfortable »

Due to my ususal hotels being full, I relocated for the first time to Mercure Gare de L'Est Magenta. Walkig distance from both Gare du Nord and Gare de l'Est. Small boutique hotel without the usual reception area. Instead there's a table with a lamp that makes you feel you enter a living room. Staff is swift, friendly and knowledgable. Prices tend to fluctuate a lot though, depending on availability of rooms at the hotel and in Paris in general. Bed is firm but comfortable. Bathroom compact but OK.

AccorHotels certified review
Hendar H. Y. Friends - 28/09/2017
« Not Bad »

First check in the staff nice especially when we ask for the map and transportation they're very helpfull. The room lil bit small but comfortable. We order for morning call at 02.00 am because our flight very early morning and order for the taxi. But it's very disappointing there is no morning call and we late for wake up. When check out we ask to reception why no morning call, he answer that no morning call with the face sleepy. Because we late we get extra charge for the taxi because waiting us. In the taxi the driver tell me that when he try to knock the door he saw the staff sleep in the table. It's make us disappointed.

AccorHotels certified review
Abou Business - 23/09/2017
« room next to elevator, a lot of noise »

The hotel should give the room next to elevator only if no more room are available. As platinum Accor member and with a full price room booked, the hotel manager on duty should not be given this room.

AccorHotels certified review
Jean S. Families - 20/09/2017
« Low standard Mercure »

Nice and welcoming staff but not up to standard for Mercure: - child cot did not have a madrass! - no amenities in the bathroom

AccorHotels certified review
William B. Couples - 19/09/2017

A very calm and peaceful location which we much enjoyed.The only inconvenience was the problem with the electricity failing on two occasions in our room. This was rectified by being given another room (on the second occasion). However, this room was much smaller than the previous one, so it was less comfortable.

AccorHotels certified review
Stuart H. Business - 14/09/2017
« Nice stay with great staff »

It was pleasant and convenient the staff were very good

AccorHotels certified review
Fiona C. Couples - 14/09/2017
« Great hotel with excellent location »

Very nice staff, great room, easy access to transport and restaurants

AccorHotels certified review
Christopher Solo - 03/09/2017
« Hit and miss »

Easy to find although not in the best area of Paris. Friendly and efficient check in. Room clean and comfortable. No ordinary tea available in room. Breakfast served in a windowless room (more like a cave). Choice poor and again no proper tea. Hot food looked undercooked so didn't try it. Checkout poor had ring for receptionist twice before anyone came, leaving reception unattended does not give an impression of security

AccorHotels certified review
Nicoleta C. Couples - 24/08/2017
« Very happy and 100% satisfied »

Very happy and 100% satisfied. Room clean and comfortable. Staff friendly and helpful. Location perfect; tucked away just off the main street (therefore quiet) just a short walk from the Eurostar (Gare du Nord), and 2 minutes walk to metro (Gare de l'Est) just across the road. Breakfast: standard hotel fare, but it did the job and it's in a really nice basement room. Alternatively there's a nice patisserie around the corner if you book 'room-only'. Ideal for a short trip to Paris via Eurostar. Would definitely use this hotel again and happy to recommend it.

AccorHotels certified review
A.k. Couples - 20/08/2017
« Very neat, tidy and excellent value for money.Highly recommended as a 3 star hotel. »

my experience was good.Nothing to complain about

AccorHotels certified review
Anonymous Friends - 17/08/2017

Very god but bead was to hard

AccorHotels certified review
Hazel D. C. Business - 11/08/2017
« comfortable ,clean and stylish »

Very comfotable bed, fantastic shower. The room was spotless and it was very quiet, Very friendly and helpful staff.

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