Hotel - Mercure Paris Gare de l'Est Magenta Hotel
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Mercure Hotel

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare  Angle 79/81 boulevard Magenta 
75010  PARIS
FRANCE

517 reviews
TripAdvisor Rating Based on 517 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public indoor parking  (Nearby)
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public indoor parking  (Nearby)
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Hairdressing salon  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 17:00 - 01:30
    • Opening hours : Week-end 17:00 - 01:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our range of modern, fully renovated rooms with a double bed or twin beds. We can also provide you an extra bed or a crib, subject to availability.

  • 45 rooms
  • 30 non-smoking rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating Based on 1,364 reviews

Our guest reviews for Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 517 reviews
AccorHotels certified review
Stuart H. Business - 14/09/2017
« Nice stay with great staff »

It was pleasant and convenient the staff were very good

AccorHotels certified review
Fiona C. Couples - 14/09/2017
« Great hotel with excellent location »

Very nice staff, great room, easy access to transport and restaurants

AccorHotels certified review
Christopher Solo - 03/09/2017
« Hit and miss »

Easy to find although not in the best area of Paris. Friendly and efficient check in. Room clean and comfortable. No ordinary tea available in room. Breakfast served in a windowless room (more like a cave). Choice poor and again no proper tea. Hot food looked undercooked so didn't try it. Checkout poor had ring for receptionist twice before anyone came, leaving reception unattended does not give an impression of security

AccorHotels certified review
Nicoleta C. Couples - 24/08/2017
« Very happy and 100% satisfied »

Very happy and 100% satisfied. Room clean and comfortable. Staff friendly and helpful. Location perfect; tucked away just off the main street (therefore quiet) just a short walk from the Eurostar (Gare du Nord), and 2 minutes walk to metro (Gare de l'Est) just across the road. Breakfast: standard hotel fare, but it did the job and it's in a really nice basement room. Alternatively there's a nice patisserie around the corner if you book 'room-only'. Ideal for a short trip to Paris via Eurostar. Would definitely use this hotel again and happy to recommend it.

AccorHotels certified review
A.kaminickas Couples - 20/08/2017
« Very neat, tidy and excellent value for money.Highly recommended as a 3 star hotel. »

my experience was good.Nothing to complain about

AccorHotels certified review
Anonymous Friends - 17/08/2017

Very god but bead was to hard

AccorHotels certified review
Hazel D. C. Business - 11/08/2017
« comfortable ,clean and stylish »

Very comfotable bed, fantastic shower. The room was spotless and it was very quiet, Very friendly and helpful staff.

AccorHotels certified review
Tom M. Couples - 07/08/2017
« Mixed Feelings »

The hotel is within a short walk from the train station, but the neighborhood is very much in transition. The 10th is still struggling with poor immigrants, but then there is also a rising vitality of middle eastern culture and food unique to Paris. The hotel seems to be understaffed and the room we were initially given had plumbing and electrical problems. The day manager, Sandra, quickly gave us a new room which was everything we'd hoped for. Sandra also gave us excellent tips on restaurants within walking distance that were superb. The hotel has a lovely breakfast room in the basement floor that one could imagine was once storage for wine.

AccorHotels certified review
Louise S. Couples - 31/07/2017
« Excellent hotel »

Lovely hotel. Room small but adequate. En suite especially the shower excellent. Breakfast lots of variety and also excellent. Definitely stay there again.

AccorHotels certified review
Marjatta N. Solo - 25/07/2017

Because vsiting your hotel las January Ichosed you again. I am satisfyed and got a professionel serveice. I just stayed less than 24 hours

AccorHotels certified review
Shahbaz M. Couples - 24/07/2017
« It was good »

Staff was Cooperative and helpful, rooms were clean and maintained. and breakfast was good

AccorHotels certified review
Nava Families - 23/07/2017
« magnificent »

The hotel has been renovated and is newly renovated Staff very courteous and attentive The dining room is very nice and has an authentic and ancient look Rooms are clean and beautiful We were a family so we took two rooms The location of the hotel is a little far from the city center but is located near two main metro stations, It is 1 km from the Marais and Republic Square. highly recommend

AccorHotels certified review
Tvp Solo - 18/07/2017
« Close to Train Station »

I was very pleased with this hotel. It was about a 5 minute walk from the Gare de l'Est and about a 10 minute walk to the Gare du Nord. It made traveling around Paris very convenient. The room was a good size, larger than many European hotels I have stayed in. It was very clean and the bed was very comfortable. The staff was very friendly and spoke good English. The reception desk was staffed 24 hours a day so there was always someone there to buzz me in when I returned late at night. The breakfast was moderate but adequate. The hotel is next to a main boulevard, so there is noise from sirens when emergency vehicles pass by. It didn't bother me but it might bother some people. Overall it was a great place to stay and if I am able I will definitely stay there again next time I go to Paris.

AccorHotels certified review
Pascal A. Couples - 10/07/2017
« a week-end in Paris, with the need to have a quiet place to sleep »

it was short (only one night), but it met our expectations.

AccorHotels certified review
Dave Business - 03/07/2017
« Far too noisy and hot »

Good: - Staff pleasant and helpful - Breakfast Bad: - Extremely noisy room, sirens all night keeping me awake - Room hot and stuffy with broken aircon

AccorHotels certified review
Chingching E. Couples - 03/07/2017
« Such a shock! Never this Hotel! »

21 Jun 2017, after 10min walked under the HOT sun 33 deg cel from the station, upon arrival at the reception, after checking my last name on the booking, the reception said : " our hotel is fully booked. we tried call you and email, but no answer. so we transfer you to a nearby hotel, which you can take a bus or metro and reach there in 15min". My hubby and I were so shocked!!! we had fully paid in advance and even received an email for online check in!! and we were speechless because we never receive any phone call!!?? What? Not even a taxi arranged? After checking with someone sitting in the room, the reception agreed to arrange a taxi for the transfer. We are new in the city of Paris, we chose the hotel for a stopover to Reims, which the station is nearby. So, we didn't know which hotel they were transferring us to. It was Ibis Hotel, 15mins ride. And it was totally a different grade of hotel that we booked and paid. So, we called back and talked to Olivier in Mercure for a refund or a same grade hotel with Mercure. After a long negotiations ( seriously, not fault from myside, why i have to go through all the reasonings??) Olivier finally agreed to transfer us back, AGAIN, to Mercure and checked us in to the room. So, they have A ROOM for us to CHECK IN!!! Then, why ALL THE TROUBLES ??? Upon re-checking in, I asked for some water(yes, just plain water) after all the transfers under the hot weather, Olivier replied "oh, no, the Ibis didn't serve you water?? I did ask them to serve your water. Never mind, you will get your water inside the fridge". And we found a small bottle inside the fridge for 2 to shares, seriously, Mecure hotel?? I had stayed in more than over hundred hotels in the last 20 years, was really SHOCKED with such experience in this Mecure I have phobia on continue booking any Mecure hotel in the near future

AccorHotels certified review
R.l. Business - 19/06/2017
« Don't feel like I am a Platinum member. »

Poor service.

AccorHotels certified review
Jane P. Couples - 10/06/2017
« Good to be back at our home in Paris »

Lovely hotel that we have been visiting for many years now. Refurbished in the last year and is very bright and welcoming with comfortable room and inviting public area. Friendly and helpful staff as always. Good busy area to stay with excellent transport links, close for eurostar. Nice selection of restaurants closeby.

AccorHotels certified review
Ravee L. Friends - 06/06/2017
« The overall hotel »

The hotel is so good more than we thinl

AccorHotels certified review
Margarita N. Families - 06/06/2017
« Great experience! »

I loved the location, breakfast was really good, we had a big room and the bathroom had the biggest shower I've seen.

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