Hotel - Mercure Dunedin Leisure Lodge
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Mercure Hotel

Mercure Dunedin Leisure Lodge

30 Duke Street  North Dunedin 
9016  DUNEDIN
NEW ZEALAND

641 reviews
TripAdvisor Rating Based on 641 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • DUNEDIN AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Services and practical information

  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • DUNEDIN AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the different categories available.Superior Twin , Superior King

  • 76 rooms
  • 76 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Dunedin Leisure Lodge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 641 reviews
TripAdvisor certified review
Alison O Family - 17/07/2017
« Family stay »

Our family enjoyed a pleasant stay in Dunedin in winter. The room was comfortable (although a bit small - bit of a squash with all the luggage and winter items for a family of 4). We dined in the restaurant for dinner - food was superb and staff were friendly. Our rooms were all cleaned daily. Having the Botanical Gardens across the road with a kids playground was great - especially when the sun comes out. Supermarkets, restaurants, take-away and attractions all in easy reach.

TripAdvisor certified review
nzfargo Family - 25/05/2017
« Otago Graduate event »

booked 3 rooms for the family to stay and all was well. Showers werent the hotest but it was a busy weekend and we coped. Although it snowed that day and was a bit cold the hotel was warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks ever so much for taking the time to review our hotel and post your review. Your comments are welcome and appreciated.

TripAdvisor certified review
Couples - 16/05/2017
« A great hotel to stay while in Dunedin »

A well located hotel set in beautiful surroundings with the Botanic gardens across the road and within walking distance of central Dunedin city. We had a large,very comfortable room leading to a beautifully kept garden area, very good meals in the dining room and friendly ,helpful staff and lots of parking space. What else could you want?

Our hotel has responded to the review
Our hotel has responded to the review

Indeed - what else could you want! :-). Many thanks for taking the time to give us this lovely feedback. It will serve as encouragement to all our team to continue to maintain and improve standards for our guests. Very much appreciated.

TripAdvisor certified review
Family - 25/04/2017
« I always stay here »

I always stay here when I'm travelling for Business, so it was a no brainer to stay here when I was travelling on holiday with my family! Being a Accor Hotel is great for my points, But that's not the only reason I keep coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for taking the time to review our hotel and for coming back! We value your custom and hope we can continue to deliver the amenities you require on each visit. Cheers and thanks for posting.

TripAdvisor certified review
Family - 11/04/2017
« Ideal, all we needed »

When we arrived our hotel room was prepared with a cot and warm. Beds were really comfortable. Both - buffet breakfast and our dinner meals vere great and we experienced friendly staff. Happy to come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for taking the time to give us a review of your experience. We are delighted we were able to meet most of your needs during your stay.

TripAdvisor certified review
robgY2432IH Business - 26/02/2017
« Nice spot next to Botanical Gardens and close proximity to Otago Uni »

Friendly staff and very helpful, good parking, nice grounds to sit under the trees and relax with a drink. Rooms have balcony's. Older property but well kept and bathroom nice and modern / renovated. I was there during 30'C heatwave (rare) and no air cond (have heaters but no cooling). Staff supplied fans and room quickly cooled down. Would stay again...

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for taking the time to review our hotel. We would be delighted to be of service to you again in the near future.

TripAdvisor certified review
Couples - 10/01/2017
« An excellent value for money hotel »

We come back to this hotel every time when we are in Dunedin. Rooms are comfortable and clean, well serviced. We have our meals in house, as the food and menu are excellent - all meals, and overall value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you ever so much for taking the time to review our hotel. As a returning guest, your feedback is especially important to us as it allows us to measure our guest services and experience from the same point of view. Cheers. We appreciate your comments and hope to be of service to you again in the near future.

TripAdvisor certified review
Couples - 03/01/2017
« Very pleasant »

We had a good night's sleep in a quiet, clean room and a good breakfast. The staff were friendly and helpful. The hotel is located on the outskirts of Dunedin and parking is free. We would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for taking the time to review our hotel. We are delighted we were able to provide you with an enjoyable stay and meet most of your needs. See you again soon.

TripAdvisor certified review
Family - 02/01/2017
« Daily holiday »

One of our children live in North Dunedin. We therefore chose the Mercure Leisure Lodge for location. But there is so much more. Located beside the botanical gardens and a short stroll to the CBD it has park like gardens and our room opened up on to these. We had a picnic and enjoyed the summer weather. Facilities are great with an excellent restaurant offering barrister coffee. Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks ever so much for this delightful review. It will serve as encouragement to our team to maintain and improve the guest experience going forward. We hope to be of service to you again in the near future.

TripAdvisor certified review
Chris D Couples - 15/12/2016
« Quiet, Restful Hotel Close to Botanic Gardens »

We have stayed here a number of times . The rooms are spacious and quiet, the central courtyard with flower beds and trees is always refreshing. The staff are very helpful and the restaurant is good. The Botanic Gardens are across the road, the University close by and central Dunedin ten minutes walk. Altogether a delightful spot

Our hotel has responded to the review
Our hotel has responded to the review

Thanks from our team for your delightful review of our hotel, facilities and staff. Your comments will serve as encouragement as we continue to strive for improvement to the guest experience. Many thanks and we hope to be of service to you again in the New Year.

TripAdvisor certified review
Friends getaway - 27/11/2016
« Dunedin visit »

Rooms are good , but the beds could do with topper covers for comfort. but avoid eating dinner there. Food is average Only one drink coupon per couple.Bar area is good with some character.Easy car parking and close to the Botanical gardens.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for taking the time to review our hotel. We appreciate your comments and will review them with a view to improvement. For readers, the drink coupon referred to is a benefit of an Accor Membership. A welcome complimentary drink is offered to the card holder, not each guest in the cardholder's party.

TripAdvisor certified review
MikeS23_12 Couples - 11/11/2016
« Not staying here again »

Damp carpet in hall smelled strongly of mold & damp & room smelt damp. Had to open window/door to l den smell while we were in it. Dated & tired decor. Thin walls. We could hear conversation & then snoring of visitor in adjacent room! Worst Accor hotel ever stayed at and ridiculously overpriced for such poor amenities. Thankfully we only had one night booked. Would never stay at this property again. Feel property is falsely portrayed on website.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to describe your experience at our hotel. Naturally, we are disappointed for you that you felt facilities were less than you expected and this distracted from the enjoyment of your stay. Had you raised any issues with our Reception team during your stay, they would have done their utmost to assist you and in this case, move you to another room if required. For readers, if you find an issue with any of our facilities, please let our 24/7 Reception team know. They are there to assist and it is the intention of our entire team to provide you with the best possible experience during your stay.

TripAdvisor certified review
Couples - 01/11/2016
« Dunedin in the Spring »

Dunedin is a lovely city and the Mercure Dunedin Leisure Lodge is located in a garden setting opposite the Botanical Garden which should be visited. The hotel is a little dated, but the service friendlyand the food good in the restaurant. It represents very good value.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for taking the time to inspire our team with your review. We are delighted we were able to meet most of your needs during your stay and hope to be of service to you again in the near future.

TripAdvisor certified review
Maree M Couples - 28/10/2016
« Beautiful Dunedin »

An overnight stop in Dunedin proved more than just that. The town had some beautiful architectural gems. The railway station is amazing. I took heaps of photos. Ulverston House built in 1906 by a very wealthy family using an architect and much of the building materials from England. They then filled it with beautiful treasures from their travels. Therir daughter left it to the town as was. A guided tour is a must. Our hotel room was OK. We could exit the room to a beautiful garden which was a definite plus. We ate at a great American type eatery nearby called Filadelfio's Pizza and Pool. Great decor.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for taking the time to post a review of Dunedin.

TripAdvisor certified review
Couples - 06/10/2016
« Comfortable stay »

This hotel is our preferred stopping point in Dunedin. Comfortable room, easy access from carpark, and I particularly like upgrade to bathroom where the bath has been taken out and new shower installed. We really enjoyed our cooked breakfast, great value at $24.

Our hotel has responded to the review
Our hotel has responded to the review

You can't imagine how delighted we are to have such great feedback from a returning guest. Your comments will encourage all our team to continue to strive for customer excellence and an improved guest experience. Thanks ever so much for taking the time to post and we hope we are able to be of service to you again in the near future. Cheers.

TripAdvisor certified review
Family - 24/07/2016
« Highs and Lows »

Hotel was easy to find and easy to navigate to but was a little dated and is a drive out of the entertainment district of Dunedin. Front desk service was very useful and helpful although we found the restaurant service to be a little lacking to be considered good. Things like placing 4 knobs of butter for a breakfast table of 4 big guys, and then taking longer than acceptable to bring more (and again just another 4 small knobs) was frustrating. The breakfast menu was also quite hard to understand. We also vacated our room for a few hours late morning - early afternoon and when returning around 2pm found the room hadn't been serviced although we placed a 'please service' hanger on the door. within 5 minutes of returning staff were there meaning we had to again vacate our room for 1/2 hour.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for bringing your experience to our attention. You have raised some interesting points which will be forwarded to Department heads for consideration and revision with the view to improvement. We appreciate your feedback and apologise our service was not everything you expected.

TripAdvisor certified review
joanneo503 Family - 18/05/2016
« Weekend in Dunedin »

We where in Dunedin for my daughters graduation. Left it a little late to book accommodation, but luckily we where able to get into the Mercure. I certainly would stay again. The room was clean, bed very comfy and staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for taking the time to review our hotel. We are delighted that our contribution to the graduation festivities was up to scratch and hope to be of service to you again in the near future. Thanks for the feedback.

TripAdvisor certified review
Family - 12/05/2016
« Dunedin »

Hotel was as great as previous visits. Only place to stay in Dunedin! We again found the friendly staff & service & facilities great. The Hotel is handy to University, sports fields, botanic gardens (across the road) and very short drive to CBD. We would recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

What a delightful review to receive, especially since you have stayed with us before. This will serve as motivation to all our team to maintain standards and continue to focus on the guest experience. Thanks sincerely for taking the time to post. We really appreciate your feedback.

TripAdvisor certified review
Friends getaway - 28/04/2016
« Dunedin Holiday »

We enjoyed our stay at the Mecure The hotel is conveniently situated within a 20 minute walk to the main shopping area Staff are professional and amenable Our meal was very pleasant, reasonably priced, and we were happy with the service A recommendation to stay is easily made

Our hotel has responded to the review
Our hotel has responded to the review

Our staff really appreciate your kind review and thank you for taking the time to post. We are delighted we were able to meet most of your needs during your stay. Thanks.

TripAdvisor certified review
Rochelle1970 Family - 28/04/2016
« Good start but poor finish. »

Upon arrival we were greeted in a friendly manner. We were over an hour early so our room was not ready which was no problem at all. We checked in anyway and left to return later in the afternoon. On return we picked up the key and put our things in the room. Still good so far. We went out with my daughter and her partner for a belated 21st dinner. After an enjoyable evening we stopped by on our way back to pick up some things from our room. Hmmmm seems that we had to park in almost the furthest park from our room. The reason, lets see there were 3 trailers taking up parks, what the heck !!!! Surely they belonged to other guests but why were they not asked to put them in parks at the rear? Foolishly we ventured out again and dropped my daughter and partner home. Back again and wouldn't you know it this time we were in the absolute last park a long way from our room. On our walk through the carpark we noticed two cars parking in the middle of parks. Maybe to avoid damage from others parking too close. I pointed this out to the person on the desk and mentioned the trailers too. They took the information on board but perhaps contacting the guests (you have there plate numbers linked to their rooms) and asking them to park reasonably would have been a better option. Never mind off to bed...Mattress was unsleepable. Huge rolloff to either side. So after a night of tossing and turning the noise of 3am showering and giant thumping footsteps didn't wake me because I had hardly managed to sleep. Checked out the next morning. Maybe should have taken the time to mention all the issues or maybe called the front desk after trying to sleep for a few hours, but we didn't , our mistake. Still mattress should have been replaced long ago and noise from other guests should have been dealt with, it was loud enough to hear from reception easily. Last time staying....ever. On a happy note the price was very good...but for a reason I now believe

Our hotel has responded to the review
Our hotel has responded to the review

Please accept our apology your stay was not enjoyable as it could have been. Had you let our reception staff know you were having issues during the night (someone is in attendance 24 hours a day), they would have gladly assisted you where possible or even transferred you to another room if that would have helped. This applies to any hotel you stay in - tell us while in house if you have an issue and give us the opportunity to remedy it as we genuinely want you to enjoy your stay. Regarding parking, it is free and on a first come, first served basis. We are one of the few hotels in Dunedin that provide free parking and there is no designated parking relating to guest rooms. A walk from any part of our car park to a guest room is a maximum of 2 minutes. We thank you for taking the time to give us your feedback.

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