Hotel - Mercure Dunedin Leisure Lodge
Mercure Hotel Mercure Hotel

Mercure Dunedin Leisure Lodge

4.0/5 724 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • DUNEDIN AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose from the different categories available.Superior Twin , Superior King

  • 76 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 family rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Dunedin Leisure Lodge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 724 reviews
Friends getaway - 27/11/2018 TripAdvisor review
« Great place for our visit. »

Service was great with a tasty morsel for brekky. Ideal location for our planned gathering. Amenities were great with easy access for first time visitors to Dunedin. Walking around the Octagon was easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vacation57775890077, So glad to hear that you had a fabulous time whist visiting Dunedin. thank you for taking the time to review our part of your stay. Cheers

Family - 17/10/2018 TripAdvisor review
« Not Mercure Standards »

I stayed at the Mercure Dunedin for only one night .It was a disappointing experience. The property should be rebranded as an Ibis Budget. The property is an aging two level structure with no elevators. Our room s were on the second floor. At checki-in I was given room keys and pointed in the general direction of our rooms. No help was offered or available. for getting baggage upstairs- very unusual for Mercure. The rooms were clean, but uncomfortably warm and stuffy. There is no fan or airconditioning. The window opened to a noisy street. At 9.30pm I inquired at reception why there was no hot water in my room. The response was " oh, did you want to shower tonight?". My response was more polite than this Duty Manager deserved. The hot water system had broken down and would not be available till morning. No compensation of any kind was offered. As an Accor Plus Member I am disgusted and will not be renewing my membership.Forget brand loyalties and research elsewhere in Dunedin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 557Scott, We are sorry to hear that you experienced a less than desired stay with us recently. Indeed you are correct our property does not have a lift for the single flight of stairs to reach the 2nd floor and as such, a standard part of our check in procedure is to enquire if guests would like assistance with their luggage. Whilst I find this completely at odds with our standard operating procedures, I most certainly apologise if this was not offered to you on this occasion. I can see from your room allocation and from the comment card that you filled in upon departure that you were in fact allocated two Garden facing rooms that do not have windows opening directly out onto a street, but in fact over look our gardens towards the north. I can confirm that we do not have air conditioning as such Fans are available on request from reception should one be required, as are numerous other amenities that may or may not be required from time to time through different guest's needs. In regards to the Hot water issue, yes we did suffer a failure at 9.06pm on the Saturday night of your stay with on one of our gas hot water heating systems. A service call was made and the issue was rectified by 11.25pm that evening with hot water restored at that time. In light of the timing of the event and the fact that the issue did not affect all rooms we made a decision to not call rooms and advise of the outage, however should guests enquire during the outage and require Hot Water a room move was to be made available, hence the question from the Duty Manager to your call. We are obviously disappointed to hear that you will not be renewing your Accor membership over this situation but thank you for your past patronage of Accor's products

Couples - 20/09/2018 TripAdvisor review
« Dunedin rocks . »

Great place. Lovely surrounding and neat helpful staff , that includes your front line cleaners 😁. Love the ground floor with garden's. Good food too. We had lovely breakfasts and main evening meals. The building is having a revamp, looking good.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Dougienme, Our Housekeeping team will get a buzz out of your shout out for their efforts. Indeed we are continually looking to improve our property and that will continue to take place. Reinvestment and revitalisation of our product is how we continue to raise the bar ! Cheers

Family - 20/09/2018 TripAdvisor review
« peaceful in lovely location if sun shining!! »

You need a car or taxi to get to CBD. There a few shops and restaurants within walking distance but the best variety of eating places are all in town.The big plus is you are within walking distance of the Botanical Gardens which is a lovely way to spend a morning or afternoon

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Sandstar2018 from another Dunner Stunner this morning. Thank you for your review, it is much appreciated. Indeed you can grab a cab or an uber, or even catch a bus down George Street. For perspective regarding our location the walk to Meridian Mall is a flat 1800 metres in total from the hotel and takes less than 25minutes, according to Google Maps. If you do take the walk I'd recommend stopping in at Governor's Café opposite Know Church and grab a lovely coffee ! Cheers

Business - 09/09/2018 TripAdvisor review
« Best in Dunedin »

I'm a regular traveller to Dunedin and always choose the Mercure Leisure Lodge for my accommodation. Apart from the very convenient location, comfortable rooms and excellent dining facilities, the staff really go out of their way to make me feel at home. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear O9133TNinfo, Thank you for your very kind review of our services and facilities. I am glad that we make you feel at home as that is certainly our desire for all of our guests. I certainly look forward to sharing your review with our team. Cheers

H1950WFlinda Couples - 25/08/2018 TripAdvisor review
« A great spot to stay in Dunedin »

A beautiful warm place to stay on a cool misty evening. After a drive down from Christchurch the Mercure Leisure Lodge was a very welcoming place to stay. The staff were wonderful, both the front desk staff and those in the restaurant. The dinner and breakfast were exceptional in the food department as well. The car park is close to entrance for easy access. The room, on the ground floor, was very modern, comfortable and well equipped .

Our hotel has responded to the review
Our hotel has responded to the review

Dear H1950WFlinda, Thank you very much for your glowing review. I know that our team strive to exceed our customers satisfaction and they will all take great pride in your acknowledgement of their efforts. Thank you and we look forward to welcoming you again on your next trip to Dunedin.

Couples - 19/08/2018 TripAdvisor review
« Great price »

This is one of the most reasonably priced Accor Hotels I've stayed at in NZ. Great value, good sized rooms, comfortable, clean and tidy, friendly manager. I think he was the manager, he smiled and said hello and looked dressed like the Manager. Breakfast was nice with several choices of hot and cold dishes, and for $1 you really can't complain. Close to Salmond College where our son boards and just across the road from the botanical gardens though we didn't have much time on this visit to go for a walk. Will definitely come back here again.

Our hotel has responded to the review
Our hotel has responded to the review

Amy, Wow, what a wonderful review, thank you. Indeed on your next visit, you should allow yourself some time to explore NZ's oldest Botanical Gardens. They are a little bare currently but with spring approaching the new blooms won't be far away. We look forward to welcoming you back soon. Cheers

Couples - 14/08/2018 TripAdvisor review
« Basic Hotel »

Rooms are clean and comfortable but for someone not booked out having everyone near each other wasn't good as we got no sleep.Breakfast we prepaid but was so expensive based on other accor hotels and the quality of the food, cleaniness of the restaurant and plates, cultery we couldn't get out of there quick enough

Our hotel has responded to the review
Our hotel has responded to the review

Kirsten, I am troubled by your review. At the time of your stay we were in fact working on refurbishments in the other wing and to keep our guest undisturbed by building noise we appear to have inadvertently caused an alternate issue. I apologize for that. I am also concerned at your comments around breakfast and have spoken with our F&B Team about your concerns as this is certainly not a reflection of normality. Our full buffet breakfast price of $24 is on par if not better than many of our competitor hotels here in Dunedin. With regards to your heading of Basic Hotel, I think it is important for me to allude to the facilities we do offer for those potential customers reading this review. We offer 1GB free wifi per device per day for up to 6 devices, Bluetooth streaming capability, USB charging ports, in room digital safes, Flat screen panel TV's, Iron & Ironing board and emergency torches as standard equipment in all rooms

Family - 04/08/2018 TripAdvisor review
« COMFORTABLE »

This Mercure hotel is very comfortable and easy to find. The staff are polite, friendly and are multi tasked. The room service food is very well presented and of course, delicious to boot. The shuttle service is prompt. I would highly recommend staying here for any kind of visit.

Our hotel has responded to the review
Our hotel has responded to the review

SpecialKay, Thank you for your kind words. We certainly aim to please and from your review, we were successful in doing so, Cheers

kiwichristina Friends getaway - 24/05/2018 TripAdvisor review
« Good hotel, shame about the restaurant »

Loved the location, close to botanic gardens, supermarket and bottle store within walking distance, also noticed an Italian place that i'd try next time. Its not really close enough to town to walk at night but taxi or uber would fix that. room was clean, comfy and warm, with everything you need. Bar was quick to provide ice and a bottle opener when requested. Had a bit of a bum time at the restaurant...lack of communication mainly (tell us if the tour group who were seated 1/2hour after us is to get both their courses before our mains are started!). They did try and rectify with a round of drinks but we'd already been waiting over an hour by then. apart from that i would stay there again (but not eat there)

Utahguest Family - 10/04/2018 TripAdvisor review
« Way below Mercure standard »

The breakfast is very expensive compared to very low quality food. The worse breakfast I have had in Mercure brand. The hotel carpet is very old and overall everything seems old. The only positive things is their staff, Staffs are very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Utahguest Thank you for taking time out of your day to give us feedback. We apologies that the breakfast did not meet your standard however we have had great feedback in the past. Thank you for taking the time to compliment our valued staff and the service you received.

Couples - 10/03/2018 TripAdvisor review
« Good »

As this is almost next door to the world famous Botanic garden it is very convenient for keen gardeners. Meals and drinks a bit expensive. Museum and university facilities within waking distance. Of Easy access to other parts of Dunedin by local bus

Family - 19/01/2018 TripAdvisor review
« Friendly, clean & convenient »

Friendly accommodation staff. Clean and convenient location. Great value for price. Rooms clean and comfortable. Dunedin has much to offer those visiting Otago peninsula to see beautiful wildlife and scenery.

karenlh2018 Solo travel - 05/01/2018 TripAdvisor review
« Budget accommodation »

The hotel was average but clean. The staff were helpful but not necessarily that knowledgeable. Close to botanic gardens which are great and probably makes a good family friendly hotel. Quite a walk into town but was in a nice quiet area

Antonio B Business - 01/12/2017 TripAdvisor review
« The nicest town in NZ »

I cannot say anything against the place , I love it and so nice thenearby peninsula of Otago. the scenario , arriving from North, is beautiful and the hotel is just next door to the highway. The rooms are wide and so well prepared

Couples - 14/11/2017 TripAdvisor review
« Useful stop over »

A useful stop over en route Te Anau to Christchurch. One of few hotels in area with adequate parking. Although located next to a road junction this did not affect us and the gardens were appreciated. The Botanic gardens are just over the road and free for entry. Poor check in service.

Business - 07/11/2017 TripAdvisor review
« Privacy in Dunedin »

I have stayed at thisHotel 3 times this year and have always found the search at checking in out great and the Restaurant serves delicious "large" portion of food. The rooms are very comfortable androids that look into the Garden Court Yard are Quite compared to rooms facing the Road. They have always honoured the Room upgrade for Gold and Platinum Accor members for me.

Bob M Business - 22/10/2017 TripAdvisor review
« The day the bus came in. »

This hotel is run down and managed poorly. The room I was in had an adjoining door that was paper thin and the noise from the next room came straight in. Went to dinner on the first night and was treated like a child and told that they could not fit me in at all, the lady was rude. They had two buses in and the place was packed, so the regular customers were treated like dirt due to the greed of the bus customers. Rand room service and was told they could not cope so no dinner! Later room service rand back and decided to assist. The following night the same except room service was excellent. The last night all was Hormel. Due to the above, this removed my Accor Hotel discount for dinner and on exit from the hotel they were not prepared to consider this. A lesson in how to upset your best customers. Sorry never again.

Couples - 10/10/2017 TripAdvisor review
« Poor experience »

This hotel was the first time in over 12 years being an Accor member I ran into trouble . They one offered one welcome drink wher every where els they offer one for you and one for you partner. I asked about it and was told despite it’s everywhere else there policy was just one drink. The staff at reception were not that welcoming. The food was ver good but the waiting staff leaved a lot to be desired. They lacked professional training.

Business - 17/09/2017 TripAdvisor review
« Grudging service »

The hotel is fine but the only Accor worldwide who grudgingly honors loyal guests. Never upgrades - the room we got stank of smoke. We got moved but not with grace. As an Accor Gold status holder we get a welcome drink. Every hotel, when 2 guests are booked, give two drinks. Mercure Dunedin gives one (on our last 2 stays). Any goodwill the hotel has by being an Accor property gets wiped out by its mean spirited nature. The loyalty program is more a business arrangement - you stay with us more and we will take care of you - yet Mercure Dunedin grudges any benefits. Will not stay again tho we come to Dunedin several times a year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marychristensenusa Thank you for your feedback. We have taken on board your comments and have made changes to the way we recognise our Accor Gold Members for all future guests. Thank you for pointing this out. Kind Regards

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