Hotel - Novotel Marrakech Hivernage
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Novotel Marrakech Hivernage Hotel

3.5/5 1,539 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • CASABLANCA (Paying)
    • MARRAKECH MENARA (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Horse riding

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • Web Corner
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars
3.8/5 AccorHotels Rating 1,411 reviews

Our guest reviews for Novotel Marrakech Hivernage

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,539 reviews
Family - 12/11/2018 TripAdvisor review
« Top Class! »

We were only a couple of days in this hotel. Its location is superbe, and the staff was accommodating, polite and very helpful indeed. We arrived early, and they were kind enough to help us store our luggage safely and find some interesting things to do while waiting for our room. Great stay!

Dr. H. M. Couples - 04/11/2018 AccorHotels certified review
« Not too bad »

It is ok however breakfast was less than the standard for a Novotel..also busy with no seats...the staff though were very good n found us a spot outside the main breakfast area and serviced us with all what we need

Nich Solo - 18/10/2018 AccorHotels certified review

Very enjoyable. Good room and close access to most of the key sights in Marrakech.

Anonymous Friends - 16/10/2018 AccorHotels certified review
« GOOD, BUT SWIMMING POOL OPENING TIMES SHOULD BE INCREASED »

GOOD, BUT SWIMMING POOL OPENING TIMES SHOULD BE INCREASED (CLOSES VERY VERY EARLY)

Sinead L. Families - 13/10/2018 AccorHotels certified review
« Absolutely fantastic »

Again absolutely fantastic

Anonymous Couples - 10/10/2018 AccorHotels certified review
« Mr »

Room clean. However i believe breakfast can be better.

Choukri E. J. Business - 01/10/2018 AccorHotels certified review
« Week end à marrakech »

Excellent HOTEL, the employees are kind and professional. The room is good and very clean but there was a chicha odor.

Marcelo Couples - 30/09/2018 AccorHotels certified review
« Good accommodation, unsatisfying experience »

Overall dissatisfied for this stay. The accommodation was really good with a nice breakfast buffet. But the service at front-desk was not at the level.

Ronald S. Business - 25/09/2018 AccorHotels certified review
« Okay »

The room was okay but the air conditioning Was really not good, I have try to get assistant From the hotel but without results The service of AccorHotels is not existing!!!!! The location and hotel is really good! Only changing the AccorHotels standard!

K. K. Couples - 17/09/2018 AccorHotels certified review

Au top

Heinrich R. E. Solo - 16/09/2018 AccorHotels certified review
« Friendly staff and good location. »

The receptionists were friendly and helpful. The food in the restaurant was great. I could reach a lot of places on foot.

Esteban R. Solo - 04/09/2018 AccorHotels certified review
« satisfactory but not outstanding. »

I like location, social areas, the restaurant staff was very nice all of them, and the food is good. I don't like the room since it was deteriorated (carpets, furniture, bed sheets, etc) and the staff from reception can be more helpful.

S.k Solo - 28/08/2018 AccorHotels certified review
« Generally a pleasant stay, with good facilities although rather poor breakfast. »

The hotel was generally clean, with reception staff helpful and good working order of the air conditioner. The bathroom had some of the basic amenities missing, which i would expect a Novotel to have. The breakfast was both very limited and very cold - upon asking for additions which are standard at other Novotel and Accor group hotels were missing here. Ordering eggs (hot) as well as anything additional were at an extra cost. The cutlery was poorly cleaned and no cups available for coffees. Certainly not worth the price paid. The additional facilities (Pool, barber) were quite pleasant to look at, although i did not functionally use them. a part from the very poor breakfast experience, it was generally a pleasant stay.

Anonymous Families - 22/08/2018 AccorHotels certified review
« Convenable »

Convenable

Anonymous Families - 19/08/2018 AccorHotels certified review
« Worn out room and hotel floors »

The room as well as the hotel floors are in terrible worn out shape.

Deborah A. Friends - 14/08/2018 AccorHotels certified review
« Perfect »

It’s always a pleasure to go in there ! The staff is kind, rooms are clean, food is good , the hotel is well located

Clarabi Couples - 09/08/2018 AccorHotels certified review
« bel & bien »

good good very good

Hind T. Friends - 08/08/2018 AccorHotels certified review
« Just amazing »

Friendly staff, very professional and joyful

Kurbanali M. P. Couples - 28/07/2018 AccorHotels certified review
« It was quite a satisfactory stay> »

The staff at the reception were very friendly,and specially a young man with the name of Mehdi was very helpful for assisting us to put through a very important call to Lisbon. In order for some improvements I would suggest the regular servicing of the air conditioners and since in our room the toilet was separate from the shower, a guest would appreciate if two bars of soap are provided i.e.one for the toilet and the other for the shower.We had to move the bar of soap from one spot to the other.

N. O. Business - 26/07/2018 AccorHotels certified review
« Great as usual »

Staff is really nice and make you feel like home

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