Hotel - Sofitel London Heathrow
Sofitel Hotel Sofitel Hotel

Sofitel London Heathrow Hotel

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4.5/5 11,747 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 135.20 GBP Non member rate
From 128.44 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 55 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

All 605 rooms blend high-end technology with elegant design. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Ideal Heathrow accommodation for families with adjoining rooms available

  • 605 rooms
  • 605 non-smoking rooms
  • 10 rooms for people with reduced mobility
  • 25 family rooms
  • 63 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 24,324 reviews

Our guest reviews for Sofitel London Heathrow

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 11,747 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 19/11/2017
« Needs refurbishing »

While I continue to love this hotel (despite the high weekday prices) my last room was showing various signs of wear and tear......redecoration and refurbishment is needed to justify the price and Sofitel brand

Our hotel has responded to the review
Our hotel has responded to the review

Dear James C Thank you for your feedback and your continued loyalty to Sofitel London Heathrow. We are grateful for your observations and feedback regarding the conditions of our bedrooms and overall quality of the hotel. We hope to you will give us the opportunity to better serve you in the near future. Kind regards, James Berry – General Manager Sofitel London Heathrow

AccorHotels certified review
Ij Couples - 18/11/2017
« Good »

Good assistance from doorman. Prompt friendly check in Bags brought to room quickly, bellman friendly. Check out quick. Only stayed one night - did not use restaurant or in room dining. Room was good, clean and attractive. Bed was comfortable.

AccorHotels certified review
Anonymous Business - 18/11/2017
« Always a good experience rooms are clean and comfortable, »

It is a consistent experience, its convenient, I stay often when I have an early connection and it has always been good

AccorHotels certified review
Club E. Couples - 18/11/2017
« Chaotic checkin service »

Checkin took ages, not what you need at 22:00 after a long flight. Room a little bit dated and slightly shabby. Pillows awful.

AccorHotels certified review
Ken Couples - 18/11/2017
« Great hotel perfectly located »

Not too expensive for London and location at airport Friendly and efficient staff Very comfortable room and bed All amenities that you need Cleaning excellent Restaurant had a limited menu and would be better with a slightly more mainstream menu

AccorHotels certified review
Greidy Business - 18/11/2017
« Excellent »

Always a great experience and a great product

AccorHotels certified review
Mike Families - 17/11/2017
« Amazing »

As always top notch. Staff are great warn and welcoming. room was very comfortable and spacious. Breakfast was delicious and filling. Just want to say thank you

AccorHotels certified review
Zoë G. Couples - 17/11/2017
« Consistently good »

Stay here often and it’s slways a good experience

AccorHotels certified review
M.l.c. Families - 17/11/2017

Excellent hotel accomodations, however checkin process was slow. The person who checked me in could not find my reservation even though I had a reservation number. He kept interrupting me to say he needed to check my reservation. I was trying to explain, I had two reservations and wanted to share both reservations numbers. Again, all I received was a lecture. I travel for my work each week and stay in many hotels, so this was an odd and embarrassing experience.

AccorHotels certified review
Anonymous Couples - 17/11/2017
« Great stay, will be back »

Fab service, nice room and great staff

AccorHotels certified review
Johnny Business - 17/11/2017
« fine »

no problems

AccorHotels certified review
Mervyn H. Solo - 17/11/2017
« Luxury stay »

Very satisfied got upgraded to a lovely room the staff and room service was excellent and friendly looking forward to staying with you at Heathrow terminal 5 on the 20th of December before I fly out to san francisco

AccorHotels certified review
Daniel N. Couples - 17/11/2017
« Sofitel removed a major stress point from our trip to the USA. »

Welcoming efficient and friendly staff and service.

AccorHotels certified review
R. Business - 16/11/2017
« comfortable »

when you first enter the room at night all of the lights are off and as such finding where to slot the key ( which would be difficult to find in daylight);is not possible.

AccorHotels certified review
Anonymous Couples - 16/11/2017
« Pleasant overnight stay »

Worked out well for early airport start - the rooms are great!

AccorHotels certified review
John B. Couples - 16/11/2017
« Relaxing and comfortable »

Lovely room, great food and attentive staff

AccorHotels certified review
Anonymous Business - 16/11/2017
« Effortless and very professional »

Great: The young man serving us in the Paris Suite on November 8&9 was brilliant. Not so great: The insane length of time it takes to check in and out of nearly all hotels worldwide. I've bought cars in less time than it takes to pay most hotel bills. What on earth are you doing that it takes 3 minutes? The projector screen in the Paris Suite didn't retract - quite inconvenient.

AccorHotels certified review
Elaine R. (. W. Solo - 16/11/2017
« Mrs »

Very nice comfortable stay

AccorHotels certified review
Rod H. Couples - 16/11/2017

Very good in all respects.

AccorHotels certified review
Anonymous Business - 16/11/2017
« Not worth the asking price »

Bed uncomfortable and generally everything over priced for the standard. Also, room was very warm and putting on air-con was too noisy to sleep, not that that was much of an issue because the bed was terrible.

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