Hotel - Mercure Bunbury Sanctuary Golf Resort
Mercure Hotel Mercure Hotel

Mercure Bunbury Sanctuary Golf Resort

4.0/5 538 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Laundromat
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes (Paying)
    • Golf course 9 holes (Paying)
    • Golf practice facilities
    • Golf lessons
  • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 20:00
    • Opening hours : Week-end 07:30 - 20:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 38 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 22 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 84 reviews

Our guest reviews for Mercure Bunbury Sanctuary Golf Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 538 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 31/10/2018 TripAdvisor review
« Gone Down »

We stayed a fair while ago at Sanctuary and on going back we felt it had gone down hill quite a bit. if you like golf then the course and grounds are delightful and maintained. They need a chef for sure (food very average) and a lot of the staff, their outfits were dirty. Staff at reception were like cardboard boxes in personality. Sorry don't think we will go back there for a while.

Gordon W Couples - 23/10/2018 TripAdvisor review
« Good self contained accomodation near Bunbury »

The Resort is located a little way out of Bunbury and there are no really local shops or restaurants. But the accomodation is of very good quality and the service - when it was available - was good. Unfortunately the reception desk closes quite early (6pm) and doesn't reopen until 7am. And they were unable to resolve issues we had with not being able to get the TV to work - the remote was obviously broken (and a different brand to the TV) so nothing could be done. Understandable for one night but we ended up staying 4 so not positive.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review, Gordon! Our resort is located only 3 km away from Eaton Fair Shopping Center where you can find all the main shops, stores and a petrol station. We are also located 8km away from the city centre, which is a quick 10 minutes drive. We are happy to hear you enjoyed your room and our services. Reception will be open until 8pm on busy weekdays until the end of the year starting next week. During the night, our bar staff can assist you with anything you need. Some rooms have universal TV remotes, therefore with a different brand than the TV itself, but we will always be more than happy to assist you with new batteries or explaining the controls. We look forward to welcoming you again on future trips to Bunbury!

Couples - 18/09/2018 TripAdvisor review
« Relaxing Stopover »

Although a little dated, very clean and pleasant accommodation. Bed very comfortable. Lovely views over golf course.Staff extremely friendly and helpful.Evening meal good value for money.Pity the aircon wasn't working as was very cold night.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your review! We are always happy to hear when our guests have a good and relaxing time in our resort. Your positive feedback on our cleanliness, comfort, golf course views, staff and food are very appreciated! We also apologise for the issue you have had with the aircon and we will advise our maintenance department about it, but please do not ever hesitate contacting our Reception staff as they would be pleased to help and provide you a portable heater, for example. We hope to see you again soon on a future visit to Bunbury!

Friends getaway - 15/09/2018 TripAdvisor review
« Average »

i booked this hotel for only one night just because i am the le accor member. Check-in and check-out process was good & smooth. location was far from bunbury city. Room and furniture quite old. No complimentry mineral water was given. Parking was far from the room.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for review! It is great to hear that we have been your Accor hotel of choice in Bunbury, as a Le Club member, and Front Office has served you efficiently. Our resort is located within 6 km from the city centre, which takes about 10 minutes by car, and our staff will always be more than happy to give you any directions. We also appreciate your suggestions, such as the water, and would like to advise we have ongoing plans for refurbishing the rooms. We've already started by painting them this month, so hopefully they please you more on your next visit!

Couples - 23/08/2018 TripAdvisor review
« Good hotel in a great location! »

We stayed a couple of nights at the tail end of a month driving around WA. Our room was very spacious, clean, had all the necessaries and had a great view down one of the fairways of the golf course. The bar was well stocked and the restaurant served truly top class food. A special mention to David (of the sideburns!!) this guy was an absolute delight and one of the savviest barmen/waiters I've seen for a long time. Keep him and pay him more he's well worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your review! It has been a pleasure for us to be part of your road trip around WA and we are more than happy to know you have enjoyed your room, the food and the service. David is really an amazing part of our team and he really appreciated your compliments as well! We look forward to have you staying with us again soon.

Couples - 04/08/2018 TripAdvisor review
« Excellent Stay »

Stayed there as an anchor for a trip to Bunbury and it was a bit unsuitable for this, but excellent in every other way. The golf course is a beauty with many testing holes. Not long but plenty of water and tight bits.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your review. It is great to know that you have enjoyed your stay with us and our golf course as well! We hope you come back to Bunbury more times and stay with us again!

Couples - 07/06/2018 TripAdvisor review
« Tired and old »

We found the Mercure sanctuary golf resort very old and run down, lighting at night was hard to see our way on our long walk to our room. Room was old looking and bed uncomfy. Evening meal in restaurant was bland and not tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Sarah, thank you for your review. We are really sorry to hear you haven't had a great experience in your last stay with us and truly apologise for that. We have new owners now, new staff too and we are working hard to make all the improvements needed to start fresh! Our new chef has just released a new dinner menu for the restaurant with some delicious options as well. We look forward to having you staying again with us in the future and hopefully it will be a much better stay!

Family - 05/05/2018 TripAdvisor review
« Excellent friendly professional service from all of the employees encountered in the restaurant/bar »

Stayed for three nights. Room was clean and tidy. Pool and spa was good even though the weather was not! Best part of the stay was the restaurant for breakfast and dinner and in particular the excellent friendly professional service from all of the employees encountered in the restaurant/bar.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for reviewing your stay with us. We are very happy to know you have enjoyed your room, the food, our staff service and got to relax in the pool despite the winter weather. Our restaurant has a new dinner menu that you should definitely try in the future as well. It will be a pleasure for us to welcome you again on your next trip to Bunbury!

Couples - 04/05/2018 TripAdvisor review
« Quick Getaway, Not a Golf Trip »

We used this property as a base to explore the changes in and around Bunbury (haven't been there for ages) and go further in the south west. We had a 2 BR apartment overlooking the pool area and the greens, which was very clean, comfortable and relaxing. Reception staff very friendly and efficient always willing to help. Enjoyed the meal at Vittoria Bay Restaurant, staff here also friendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your review. It is great to know you have enjoyed your stay in our resort and had such a good feedback on the room, the food and our staff. Hoping you come back to explore Bunbury some more and stay with us again!

Couples - 01/02/2018 TripAdvisor review
« Nice short stay »

Accommodation provided a clean and adequate for a short stay but a little out dated. We had a studio that looked out onto the golf course which was nice. The only real issue we had was that there is no safe in the room. Breakfast was nice and provided the essentials plus a hot cooked buffet on weekends but on Monday morning was cooked to order but as I don't eat eggs only consisted of bacon, tomato, 2 hash browns and 2 pieces of toast (not the healthiest). The pool area was nice and for the price is good for a quick get away

Family - 21/01/2018 TripAdvisor review
« Needs an upgrade, so much potential »

The photos make this property look better than it is. The facility needs an upgrade. Gutters cleaned, new paint, etc. Looks like it has not been maintained in years. The two bedroom apartment was great upstairs but downstairs was old and smelt.

N458CBiana Family - 17/01/2018 TripAdvisor review
« Is this really in the Mercury Portfolio? »

Having travelled extensively across the world within the Accor group this experience was poor. This establishment is at the level of hotels in others parts of the world that would be rated much lower. The welcome was poor, the fact you book for a small family through the Accor system and then you get an email saying you have to pay more for a bed for the third person is poor and compared to the Ibis and Novotel branded breakfast arrangements this establishment is poor! If you want a fusty smelling room for the night this is the place for you...... enjoy.

Family - 16/12/2017 TripAdvisor review
« Great pool »

Check-in easy. Rooms are a great size with 2 bdrms & 2 bthrms upstairs, living down. The kitchette being a small bar fridge, microwave and hotplates is useable. The utensils though were dirty. I had to hand wash everything before use. This was very unpleasant to see filthy bowls, cups, spoons etc... the pool is beautiful. Breakfast was good, hot food cooked to order and continental mini buffet style. Overall pleasant stay. Close to Bunbury dolphin experience and market fresh. For our family hoilday i would choose a different location next time, more south near Busselton or Meelup beach area. For people wishing to stay at Bunbury the Mecure is comfy with good facilities.

Ray A Couples - 15/12/2017 TripAdvisor review
« Quick overnighter on the way through »

Travelling through Bunbury and didn't really know what to expect. Very pleasant surprise. Good sized room, comfortable bed, very clean and quiet. Had dinner and breakfast - generous servings and tasty enough.

Couples - 05/12/2017 TripAdvisor review
« Hotel facilities great, golf management no so »

The facilities, restaurant, staff were all great, however the golf not so. We stayed at this resort for the golf, and booked to play 18. Unfortunately when 'happy hour' kicked in, groups were allocated in front of us on the back 9, resulted in long delays, so much so that we gave up attempting to play. Rules were not adhered to, with one group of 5 sharing a buggy, and groups also sharing one set of golf clubs. Not the kind of etiquette you'd expect from this resort. The course itself was great, although can't comment on the last 9 holes. Was a disappointing and expensive round of golf, and won't return.

Couples - 27/11/2017 TripAdvisor review
« Just perfect! »

We loved our stay at the Sanctuary. A favourite on our calendar each year! The accommodation is very good and overlooking the golf course is just perfect. Excellent restaurant and staff. The location is close to the Ferguson Valley and various wineries and the city of Bunbury.

Business - 29/10/2017 TripAdvisor review
« Great place to stay »

Always love staying here, great location, beautiful setting, rooms are always clean and staff is wonderful. The restaurant is lovely, menu could do with a little bit of an overhaul but service is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol M, Thank you for taking the time to share your wonderful feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pankaj Sinha Executive Assistant Manager

John A Couples - 16/10/2017 TripAdvisor review
« A Quiet Little Gem Near Bunbury »

The Mercure Sanctuary Golf Resort is a delightful hotel situated at the southern end of the Old Coast Road less than 10 minutes from the Bunbury CBD. It is well located to access most of the main centres and tourist attractions in the South-West. The hotel is set in lovely gardens and of course the golf course itself. The buildings are modern, attractive and nestle nicely into the delightful surroundings. The bedrooms are spacious, well appointed and most look out onto the golf course. The kind-sized beds was extremely comfortable, which linked with the quietness at night provide wonderful sleeping conditions. The hotel is good bar and restaurant, with the latter providing a good breakfast selection and high quality meals in the evening at reasonable prices. The staff, most of whom are young, are very pleasant, helpful and professional. The hotel has plenty of good, secure parking. While my wife and I are not golfers we thoroughly enjoyed our 2 day stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John A, Thank you for choosing Mercure Sanctuary Golf Resort for your stay in Bunbury. We highly appreciate every word of your lovely review.. Please do come back it would be lovely to see you again! Kind Regards, Pankaj Sinha Executive Assistant Manager

xinney Family - 04/10/2017 TripAdvisor review
« Excellent »

Stayed in a 2 bedrooms, double stories villa. Very nice villa, equipped with pantry and utensils. The bed is comfortable. It also has nice pool view and also overlooking the green fields. You can have have a stroll at the golf site and enjoy the fresh air

Couples - 03/10/2017 TripAdvisor review
« Wonderful overnighted with golf »

Our stay was comfortable and accomodating. The room overlooked the course was well appointed and serviced. The bathrooms will need a makeover in the future as looking a little dated. We had our main meal in the Dining room and it was magnificent highly recommended with very generous portions! Breakfast was a full buffet and very well catered for as eggs were cooked fresh to your liking! The golf booking for 9 holes was professional and accomodating. Golf cart great and nine holes on a beautiful day certainly set the mood for the rest of the weekend! Hats off all round :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fizzy6, Your feedback is truly valued and I would like to thank you for sharing your experience with us. We look forward to having you stay with us again in the near future. Kind Regards, Pankaj Sinha Executive Assistant Manager

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