WIFI/Internet Access- Perfectly positioned for journeys
- Explore global gastronomy
- Bright rooms, luxurious bedding
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
- Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Valet parking (Paying)
- Well-lit parking (Paying)
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Air conditioned
- Air conditioning
- Manual temperature control
- Reception open 24 hours a day
- Early check-in/Late check-out
- Early check in available from 9AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
Hotel location
North terminal
Gatwick Airport
West Sussex
RH6 0PH
CRAWLEY
UNITED KINGDOM
- EASTWAY & RAIL LINK : GATWICK AIRPORT
- NORTH TERMINAL GATWICK AIRPORT : GATWICK AIRPORT
- HEATHROW At 56.32km / 35 miles
- LONDON GATWICK At 0.5km / 0.31 miles
- GATWICK At 0.1km / 0.06 miles
- LONDON ST PANCRAS At 26km / 16.16 miles
GPS : 51.161121, -0.176867
Currently, close to our hotel
Our rooms
After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.
CLASSIC ROOM - 1 queen-size bed
23 m² Room, Free Basic Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, 1 Extra Bed possible for a child under 12 years and interconnecting rooms available on request.
CLASSIC ROOM - 2 single beds
23 m² Room, Free Basic Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, interconnecting rooms available on request.
SUPERIOR ROOM - 1 queen-size bed
23 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, still and sparkling water, 10% saving on all food and beverage, 1 Extra Bed possible for a child under 12 years on request.
SUPERIOR ROOM - 2 Single beds
23 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, still and sparkling water, 10% saving on all food and beverage, interconnecting rooms available on request.
SUPERIOR ROOM, 1 Queen Size Bed, Runway View
23 SQM / 247 SQF Room with panoramic runway view, Complimentary Unlimited Internet, 32 inch TV, Shower and Bathtub, ESPA amenities, still and sparkling water
Luxury Room Club Sofitel - 1 queen-size bed, lounge access
23 m² Room, Free Unlimited Internet, Bathroom with shower over bath, Hermes amenities and Mini Bar. Located on 8th Floor with access to Club Millesime Lounge overlooking the Runway offering continental breakfast, drinks and canapés.
Junior Suite - 1 queen-size bed and 2 single beds
36 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, 1 extra bed possible for a child under 12 years on request.
PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, 1 living room
52 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, Hermes amenities, Mini Bar, Access to Club Millesime Lounge located on 8th floor overlooking the Runway, offering continental breakfast, drinks and Canapés.
- 518 rooms
- 518 non-smoking rooms
- 3 rooms for people with reduced mobility
- 19 family rooms
- 30 connecting rooms
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
This restaurant offers a diverse selection of Oriental dishes using the finest fresh ingredients, along with a great range of drinks from the region to enjoy with dinner.
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
Where street meets chic, a café style terrace offering all day dining. Bringing a World of Flavours to your plate!
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
A stylish relaxed restaurant boasting two Rosettes. Our award winning Executive Chef, David Woods has created a modern British menu with a French accent, using the finest locally sourced ingredients.
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks.
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
Elevated on the first floor offering a great view of the bustling lobby lies Le Ciel. A wide variety of wine, spirits and cocktails are available throughout the evening. The perfect setting to indulge yourself in our sumptuous selection.
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 14
- Maximum size: 267 m²
- Maximum capacity: 300
- Maximum banquet capacity: 220
Certificate of excellence 2018 
Bonjour SidneyParis, Thank you for your excellent review of our Hotel! I am grateful to read you had a wonderful stay and experienced the convenience of our Hotel being directly connected to North Terminal. We are pleased to have MyBeds by Sofitel which can be found in all Sofitel hotels worldwide. We are looking forward to welcoming you back to Sofitel London Gatwick on your next travel. Kind Regards, Yasmin Keen General Manager
Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Mr F., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive yet constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also truly sorry to hear of your arrival and departure experience due to the temporary closure of the covered walkway tunnel between the Hotel and the North terminal, as we understand that you have chosen to stay with us for this convenience. Due to recent weather conditions a concern has been raised by Gatwick Airport who are responsible for the tunnel which is currently being investigated. During this unexpected event, our Ambassadors tried their best to assist and ensure that all of our guests are attended to promptly, whilst Gatwick Airport Maintenance Team is currently working on solving the issue to ensure the tunnel is back to normal standards. As we prioritise the health and safety of our guests we thank you for your patience due to this matter. Thank you once again for your review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Ms T., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for bringing to our attention our outlets pricing, we have subsequently conducted a comparison of the hotels and bars around the airport. We appreciate all feedback and strive to continuously improve our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Mrs W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Ms M., I hope that you are well and thank for taking your time to share your concerns with us. First and foremost, please accept our sincere apologies for the shortcomings you have encountered on your recent stay with us. I do recognise that this has impacted your overall satisfaction. I am also truly sorry to hear of your arrival and departure experience due to the temporary closure of the covered walkway tunnel between the Hotel and the North terminal, as we understand that you have chosen to stay with us for this convenience. Due to recent weather conditions a concern has been raised by Gatwick Airport who are responsible for the tunnel which is currently being investigated. During this unexpected event, our Ambassadors tried their best to assist and ensure that all of our guests are attended to promptly, whilst Gatwick Airport Maintenance Team is currently working on solving the issue to ensure the tunnel is back to normal standards. As we prioritise the health and safety of our guests we thank you for your patience due to this matter. Once again, we would like to express our profound apologies for the inconvenience caused and I truly hope that this isolated occurrence will not deter you from visiting us again. Sincerely, Marie Simon Guest Relations Executive
Dear Mr L., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Ms W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive yet constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also truly sorry to hear of your arrival and departure experience due to the temporary closure of the covered walkway tunnel between the Hotel and the North terminal, as we understand that you have chosen to stay with us for this convenience. Due to recent weather conditions a concern has been raised by Gatwick Airport who are responsible for the tunnel which is currently being investigated. During this unexpected event, our Ambassadors tried their best to assist and ensure that all of our guests are attended to promptly, whilst Gatwick Airport Maintenance Team is currently working on solving the issue to ensure the tunnel is back to normal standards. As we prioritise the health and safety of our guests we thank you for your patience due to this matter. Thank you once again for your review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for bringing to our attention our pricing, we have subsequently conducted a comparison of the hotels around the airport. We appreciate all feedback and strive to continuously improve our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Mr G., First and foremost, please accept our sincere apologies for the shortcomings you have encountered on your recent stay with us. I do recognise that this has impacted on your overall satisfaction. I would like to assure you that we always try to take every opportunity to go above and beyond guest needs ensuring that our guests have a wonderful stay experience, therefore it is unfortunate that we have not been notified of the issue as I am confident that if this had been brought to our attention at the time we would have done our very best to put it right for you and rectify the matter. In mitigation to the above however, as a gesture of goodwill, I would like to offer you an upgrade to the Luxury Floor with our compliments (based on the classic room booked)and include all its privileges, access to the Club Millesime and Continental Breakfast in the morning as well on your next visit. Should you avail of the above, please contact me directly as I will be pleased to personally oversee your stay and any further requirements. I would like to remain at your disposal prior any further travels through Gatwick. I will be pleased to assist you with making the reservation, personally oversee your visit and any further requirements you may have to ensure that you experience a relaxing and an enjoyable stay. Kind regards, Guest Relations Team
Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive yet constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also truly sorry to hear of your arrival and departure experience due to the temporary closure of the covered walkway tunnel between the Hotel and the North terminal, as we understand that you have chosen to stay with us for this convenience. Due to recent weather conditions a concern has been raised by Gatwick Airport who are responsible for the tunnel which is currently being investigated. During this unexpected event, our Ambassadors tried their best to assist and ensure that all of our guests are attended to promptly, whilst Gatwick Airport Maintenance Team is currently working on solving the issue to ensure the tunnel is back to normal standards. As we prioritise the health and safety of our guests we thank you for your patience due to this matter. Thank you once again for your review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Mr W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Mr G., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was really disappointed to read about your bad experience in regards to parking. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In order to do so, It would be most helpful if you could provide me with more details of your experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Simon Guest Relations Executive
Dear Ms H., I would like to express my sincerest apologies as I do recognise that the shortcoming with the wake up call had an impact on your overall satisfaction. Please be rest assured that it was not our intention. I have personally investigated the occurrence in order to furnish you with an educated reply. As the wake up call system is an automated system which failure is often unforeseen, we always encourage our guest to also make secondary arrangement in this regards. I can confirm that as per our records the wake up call was set up at the check in time. Upon further investigation it appears that the unfortunate and unexpected technical fault caused the failure in delivering the request. I would like to also assure you that following your feedback we have contacted our IT operators who have promptly rectified the fault in regards to your room. Once again I am really sorry for any inconvenience caused, I would like to remain at your disposal. Please do contact me directly if you have any requirements for Gatwick area as I will be pleased to personally oversee any requirements you may have and do my very best to endeavour your stay with us. Sincerely, Marie Simon Guest Relations Executive
Dear G., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your comments in regards to parking will be fully reviewed by our Senior Management in order to prevent similar situations in the future. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team
Dear Mr I., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Mrs c., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Dear Mrs C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If I may be so free to ask, it would be much appreciated if you can make the time to leave a review on TripAdvisor? This would give the public a chance to get to know your experience and motivate our team to strive better in providing excellent Customer Service. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
