From135.85GBPMember's rateMembers’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Sofitel London Gatwick Hotel
French luxury and local cuisine in the world's most exciting city
This established luxury hotel is uniquely located within Gatwick Airport, directly linked to the North Terminal and minutes away from the South Terminal by Monorail. This 4-star hotel is conveniently designed for every type of business meeting ranging from an executive board meeting to a large scale cocktail reception. There are 11 different meeting rooms, 3 restaurants, 2 Bars, Gym and all rooms are 100% non-smoking.
Sofitel London Gatwick is located within Gatwick Airport adjacent to the North Terminal and is only a two minute journey by free monorail to the South Terminal. It is also only 30 minutes by Gatwick Express from Central London .
Hotel extras
Perfectly positioned for journeys
Explore global gastronomy
Bright rooms, luxurious bedding
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Services and practical information
WIFI/Internet Access
WiFi at the hotel
High-speed Internet (Paying)
WIFI in the communal areas
WiFi in your room
WiFi access (Paying)
Parking
Private outdoor parking (Paying)
Private enclosed outdoor parking (Paying)
Valet parking (Paying)
Well-lit parking (Paying)
Accessibility for people with reduced mobility
Reduced mobility rooms
Wheelchair access
Reduced mobility facilities
Accessible bathroom
Air conditioned
Air conditioning
Manual temperature control
Reception open 24 hours a day
Early check-in/Late check-out
Early check in available from 9AM (Paying)
LATE CHECK-OUT UP TO 5PM (Paying)
Catering
Breakfast
3 restaurant(s)
2 bar(s)
Room service
Hot meals
Cold snacks
Opening hours : Week 24 Hours
Opening hours : Week-end 24 Hours
Business services
14 meeting room(s)
Business center with support staff
Copy/print service available
See all services
Hotel location
See on a map
North terminal Gatwick Airport West Sussex RH6 0PH CRAWLEY UNITED KINGDOM
After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.
CLASSIC ROOM - 1 queen-size bed
23 m² Room, Free Basic Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, 1 Extra Bed possible for a child under 12 years (GBP 10 extra per night) and interconnecting rooms available on request.
CLASSIC ROOM - 2 single beds
23 m² Room, Free Basic Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities and interconnecting rooms available on request.
SUPERIOR ROOM - 1 queen-size bed
23 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, still and sparkling water, 10% saving on all food and beverage, 1 Extra Bed possible for a child under 12 years on request.
SUPERIOR ROOM - 2 Single beds
23 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, still and sparkling water, 10% saving on all food and beverage, interconnecting rooms available on request.
SUPERIOR ROOM, 1 Queen Size Bed, Runway View
23 SQM / 247 SQF Room with panoramic runway view, Complimentary Unlimited Internet, 32 inch TV, Shower and Bathtub, ESPA amenities, still and sparkling water
Luxury Room Club Sofitel - 1 queen-size bed, lounge access
23 m² Room, Free Unlimited Internet, Bathroom with shower over bath, Hermes amenities and Mini Bar. Located on 8th Floor with access to Club Millesime Lounge overlooking the Runway offering continental breakfast, drinks and canapés.
Junior Suite - 1 queen-size bed and 2 single beds
36 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, ESPA amenities, 1 extra bed possible for a child under 12 years on request.
PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, 1 living room
52 m² Room, Free Unlimited Internet, Flat-screen TV, Bathroom with shower over bath, Hermes amenities, Mini Bar, Access to Club Millesime Lounge located on 8th floor overlooking the Runway, offering continental breakfast, drinks and Canapés.
This restaurant offers a diverse selection of Oriental dishes using the finest fresh ingredients, along with a great range of drinks from the region to enjoy with dinner.
A stylish relaxed restaurant boasting two Rosettes. Our award winning Executive Chef, David Woods has created a modern British menu with a French accent, using the finest locally sourced ingredients.
The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks.
Photo non contractuelle / Strictly non binding
Evening
Mon
Tue
Wed
Thu
Fri
Sat
Sun
LE CIEL
Elevated on the first floor offering a great view of the bustling lobby lies Le Ciel. A wide variety of wine, spirits and cocktails are available throughout the evening. The perfect setting to indulge yourself in our sumptuous selection.
Worst feature...lift broken, caused havoc. Rooms: tired and old fashioned. Beds past their best but ok for a snooze. Didn’t eat there so cannot comment. Service ok but not spectacular.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms S., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
SusanCouples - 16/06/2018
« Great overnight stay when travelling through Gatwick, London! »
Excellent. Our only disappointment was the Fitness Room....
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms N., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive and yet constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
Lisa M.Couples - 16/06/2018
« Comfortable bed, clean room »
Short stay but very comfortable
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms M., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
AnonymousCouples - 16/06/2018
Stayed before at this hotel good location etc however this trip after arriving on our flight from Australia we had to pay an extra fee because of checking in early. Never experienced that before! Especially as we had already booked a club room .
AccorHotels certified review
J. D.Couples - 16/06/2018
« Mr »
Luxurious
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr J., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
Carl J.Couples - 16/06/2018
« Me Carl J. »
As always, a lovely room and excellent service
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr J., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
Ronald T.Couples - 16/06/2018
« Great room as usual for Sofitel .Restaurant refurbishment looks good. »
Good service as usual for the Sofitel Gatwick.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr T., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
Dan W.Couples - 16/06/2018
« Fantastic »
Quiet quality
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
AntonCouples - 16/06/2018
« pre-flight overnight stay »
Ideal for an early morning flight. Food and drinks very expensive.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr T., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
AnonymousBusiness - 16/06/2018
« Satisfactory »
It was very short!
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr R., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
Richard S.Couples - 16/06/2018
« Excellent »
Excellent service and good value
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
LouCouples - 16/06/2018
« Worst stay in this hotel »
Very dissatisfied, we had no towels in the room, we had no shower cap, and the remote to the tv did not work. We had a 8 hour flight delay, and arranged with reception to keep the room until 12.30 while we were having breakfast, the chamber maid cleaned the room, lucky for us she did not empty the safe. They ended up re-cleaning the room as we went back for a shower
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms L., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
JrCouples - 16/06/2018
« Disappointing stay »
Easy to find and park. Great food in restaurants. Disappointing room, lack of service and no response from feedback submitted after a week.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr R., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Mr R., may I ask you for more information regarding your stay with us. As we would like to take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayssar Salameh Guest Relations Executive
AccorHotels certified review
AmandaCouples - 15/06/2018
« What an uncomfortable bed ! »
Check-in was efficient and the alarm call came though on time but that's where the 'good things' stopped. The toilet was so low to the ground that a less fit person would have trouble getting up from it, the room was far too hot and the air conditioning too loud to be of any use during the night and there was a lot of road noise from outside. The bed was the most uncomfortable that I have ever slept on and for a 5 star hotel I would have expected much better. The other hotels in the Accorhotels chain such as the Ibis, and even the Ibis Budget, have amazingly comfortable beds so a real disappointment. Not a hotel I would ever recommend or stay at again.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms.W., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have passed your feedback over to the relevant departments for further review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you are travelling through Gatwick in the future please feel free to contact me directly for any booking as I would personally like to oversee your next stay with us. Sincerely, Emily Porter Guest Relations Executive
AccorHotels certified review
CarolineCouples - 15/06/2018
« Fine »
As expected. Nice but dated room. Comfortable.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive yet constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Porter Guest Relations Executive
AccorHotels certified review
AnonymousCouples - 15/06/2018
« mediocre hotel »
The room was OK, nothing special for the price. Coffee was only available in the room in the morning and was instant. Complementary coffee NOT available. The restaurant service was POOR. Long wait for food and not very good. The server was attentive but the food took a long time to be served and was tasteless.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. F., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Porter Guest Relations Executive
AccorHotels certified review
AnonymousCouples - 15/06/2018
« Good for an overnight stay before flying »
It was perectly adequate but maybe not quite up to the standard of the other Accor hotels we've used.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Ms. L., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are always trying to find ways to improve our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Porter Guest Relations Executive
AccorHotels certified review
Brian M.Couples - 15/06/2018
« Mr »
Disappointed
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. M., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please could you provide me with more details as to how your stay was disappointing, as I would like to update your profile and preferences to unsure your next stay is a much more enjoyable one with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Porter Guest Relations Executive
AccorHotels certified review
R H.Couples - 15/06/2018
An Oasis of calm and good service in the busy, noisy Gatwick
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Porter Guest Relations Executive
AccorHotels certified review
AnonymousCouples - 15/06/2018
« Perfect for one night with an early flight »
Bathroom ventilation did not work, TV remote did not work, exchanged for another one and that didn’t work. ( must be the TV). Noise from the shuttle train every 6 minutes throughout the night due to the location of the room. Have stayed here a few times, first time any problems.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. K., Thank you for taking the time to tell us about your experience at the Sofitel London Gatwick. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have updated your profile with your room preferences and reported the TV issues to our maintenance team We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Porter Guest Relations Executive
Our most recent 20 reviews
See more reviews
In partnership with
Web-users rating
Other web-users rate our hotel
Book this hotel
From
From143.00GBPNon member rate
From135.85GBPMember's rateMembers’ Rate, join while you book
Certificate of excellence 2018 
AccorHotels certified review 
AccorHotels certified review 
AccorHotels certified review 
AccorHotels certified review 
AccorHotels certified review 
AccorHotels certified review 
AccorHotels certified review 
