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Sofitel London Gatwick Hotel 4 stars

TripAdvisor rating 4.5/5 9,643 reviews
Sofitel London Gatwick
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Room 1

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Hotel extras

  • Perfectly positioned for journeys

  • Explore global gastronomy

  • Bright rooms, luxurious bedding

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel London Gatwick

North terminal
Gatwick Airport
West Sussex
RH6 0PH
crawley
united kingdom

Tel: +441293567070

Fax: (+44)1293/555037

Contact email

Check-in from 14h00

Check out up to 12h00

  • EASTWAY & RAIL LINK :   GATWICK AIRPORT

  • NORTH TERMINAL GATWICK AIRPORT :   GATWICK AIRPORT

  • By plane

    HEATHROW At 56.32km / 35 miles

  • By plane

    LONDON GATWICK At 0.5km / 0.31 miles

  • By train

    GATWICK At 0.1km / 0.06 miles

  • By train

    LONDON ST PANCRAS At 26km / 16.16 miles

GPS :51.161121, -0.176867

CRAWLEY travel guide

Our accommodations

After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.

CLASSIC ROOM - 1 queen-size bed

  • Max. number of persons: x3
  • Area: From 23m²
  • Views: Airport view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

CLASSIC ROOM - 2 single beds

  • Max. number of persons: x2
  • Area: From 23m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

SUPERIOR ROOM - 1 queen-size bed

  • Max. number of persons: x3
  • Area: From 23m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

SUPERIOR ROOM - 2 Single beds

  • Max. number of persons: x2
  • Area: From 23m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

SUPERIOR ROOM, 1 Queen Size Bed, Runway View

  • Max. number of persons: x3
  • Area: From 23m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

Luxury Room Club Sofitel - 1 queen-size bed, lounge access

  • Max. number of persons: x2
  • Area: From 23m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

Junior Suite - 1 queen-size bed and 2 single beds

  • Max. number of persons: x4
  • Area: From 36m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, 1 living room

  • Max. number of persons: x3
  • Area: From 52m²
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

Our restaurants and bars

VANDA RESTAURANT

Type of cuisine: Thematic cuisine

This restaurant offers a diverse selection of Oriental dishes using the finest fresh ingredients, along with a great range of drinks from the region to enjoy with dinner.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BRASSERIE

Type of cuisine: Brasserie

A stylish relaxed restaurant boasting two Rosettes. Our award winning Executive Chef, David Woods has created a modern British menu with a French accent, using the finest locally sourced ingredients.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN CAFE

Type of cuisine: Cafe

Where street meets chic, a café style terrace offering all day dining. Bringing a World of Flavours to your plate!

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRASSE BAR

Photo non contractuelle / Strictly non binding

The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CIEL

Photo non contractuelle / Strictly non binding

Elevated on the first floor offering a great view of the bustling lobby lies Le Ciel. A wide variety of wine, spirits and cocktails are available throughout the evening. The perfect setting to indulge yourself in our sumptuous selection.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 267 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more
Sofitel London Gatwick Meeting Room

Our guest reviews for
Sofitel London Gatwick

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

34,497 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

9,643 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

First class hotel!

Customer review rating 4.4/5

Suzanne Solo - 19/04/2019 AccorHotels certified review

I always stay at Sofitel and am never disappointed with the first class service I receive. Rooms are wonderfully comfortable.

Dear Ms H., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Wonderful hotel

Customer review rating 4.4/5

Natalie Friends - 19/04/2019 AccorHotels certified review

I love staying at this hotel. Very comfy beds & perfect location for those early morning flights

Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Customer review rating 4.4/5

Daniel Couples - 19/04/2019 AccorHotels certified review

Perfect clean tidy friendly staff

Dear Mr L., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Very convenient for an early flight

Customer review rating 4.4/5

Stephanie Families - 19/04/2019 AccorHotels certified review

Very smooth

Dear Ms C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Very com

Customer review rating 4.4/5

Anonymous Solo - 19/04/2019 AccorHotels certified review

Of able

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Welcoming reception, lovely bed.

Customer review rating 4.4/5

Mr. J. R. Couples - 19/04/2019 AccorHotels certified review

Easy booking. Helpful,welcoming reception, comfortable bed. Could do with more coffee, milk satchels, 2 is a bit mean.

Dear Mr R., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please assured that i have passed your valued points to the relevant department for further review and action in order to prevent any inconvenience in the future. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team

Mr

Customer review rating 4.4/5

James Families - 19/04/2019 AccorHotels certified review

Comfy

Dear L., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Thoroughly spoilt!

Customer review rating 4.4/5

Beverley S. Couples - 19/04/2019 AccorHotels certified review

Much to our surprise, we were privileged with an upgrade to the 8th floor - and that, with a good dinner in La Brasserie, got our short break off to a wonderful start. Thank you!

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Mrs

Customer review rating 4.4/5

April T. Couples - 19/04/2019 AccorHotels certified review

Very nice after a long flight

Dear Ms T., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Very good but lacked the focus on detail

Customer review rating 4.4/5

Matt T. Couples - 18/04/2019 AccorHotels certified review

Very good. High quality but the devil is In the detail and some of that was missing. Waiting staff need to focus on customer experience.

Dear Mr T., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive feedback, I will share your comments with our team. It would be most helpful if you could provide me with more details of your experience as we are always striving to improve standards within the hotel and we are always grateful for additional suggestions and comments. Thank you once again for your positive review and I look forward in hearing from you soon. Sincerely, Isabelle Nganzie Guest Relations Executive

Comfortable clean pleasant with lots of amenities

Customer review rating 4.4/5

David M. Couples - 18/04/2019 AccorHotels certified review

Close proximity to the air port. Nice knowledgeable people working at the check in and at the restaurant. Comfortable bed and bathroom facilities. Delicious buffet breakfast.

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Executive http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Comfort, quality, satisfaction

Customer review rating 4.4/5

Daniel M. Friends - 18/04/2019 AccorHotels certified review

I use Sofitel because it never fails to meet my high expectations for a hotel stay when in transit.

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Very convenient for an early flight

Customer review rating 4.4/5

Robox Solo - 18/04/2019 AccorHotels certified review

Needed to stay overnight for an early morning flight. Had a good bar meal at a fairly expensive but not unreasonable price. Was able to check in my oversized luggage with Easy Jet before going to bed (only a short walk from the hotel and quiet late at night). Bed comfortable and room quiet. Wake up call in time for quick shower, using nice fragrant soap. Then off to flight at 5 am - much better than driving through the early hours.

Dear Mr K., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Mrs

Customer review rating 4.4/5

Julia S. Families - 18/04/2019 AccorHotels certified review

Lovely service and so easy to get to the terminal. We had a lovely evening prior to our flight and it was great knowing I could come back and easily collect my car. Would definitely stay again.

Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Pleasant

Customer review rating 4.4/5

N Families - 18/04/2019 AccorHotels certified review

The only difficult moment was at check in. The lady’s English was not good enough and misunderstandings were made by her.

Dear Ms M., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive feedback. I am sorry about the miss understanding on our side, i have taken your valued points and i have also passed to the relevant department for further review. Thank you once again for your review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team

Dr. Caroline J.

Customer review rating 4.4/5

Cj Families - 18/04/2019 AccorHotels certified review

The room was lovely. I fortunately there was an issue with the electricity in the night and first thing in the morning - it seemed to keep being switched on and off externally so we had no air conditioning in the night and couldn’t turn the bathroom light in first thing - we then had a short spell with electricity before it went off again. We managed but it wasn’t ideal as we were rushing to catch our flight and have a : year old daughter.

Comfortable overnight stay before flight

Customer review rating 4.4/5

Anonymous Families - 18/04/2019 AccorHotels certified review

Very comfortable and extremely convenient location for proximity to Gatwick North Terminal

Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Good

Customer review rating 4.4/5

John Couples - 18/04/2019 AccorHotels certified review

Check in was easy & quick. The room was clean & perfect for our short stay. All the staff were friendly & very helpful. Parking is easy & when we returned the member of staff returned with our key quickly & said the car is where we parked it. This is the third time we have use the park & fly on each occasion the car is where we left it.

Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

Night before flight to Mexico

Customer review rating 4.4/5

Leanne B. Couples - 18/04/2019 AccorHotels certified review

Room was excellent as was the food. The club lounge was also amazing. Check in was fast as was check out. We will definitely stay here again.

Dear Ms B., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Executive http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html

A comfortable, quiet and enjoyable experience

Customer review rating 4.4/5

Bill F. Couples - 18/04/2019 AccorHotels certified review

From check-in to breakfast, the service was faultless.

Dear Mr F., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
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