Hotel - ibis budget Antwerpen Centraal Station
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Antwerpen Centraal Station

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3.5/5 1,095 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • wifi access
    • WIFI in the communal areas
    • WiFi in your room
  • Paying public parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • BRUSSELS
  • Electric car charger

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 145 rooms
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating Based on 2,549 reviews

Our guest reviews for ibis budget Antwerpen Centraal Station

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,095 reviews
AccorHotels certified review
C B. Solo - 12/02/2018
« Fair »

Signpostimg at Antwerp Central would help a great deal . Window blind was broken in first room . And heater in room wasn't easy to use at first . Room was clean comfy shower. Receptionist was very helpful upon arrival.

AccorHotels certified review
Dominiek S. Families - 11/02/2018
« Excellent stay with royal breakfast »

We had a smooth and correct check-in at 4.30pm on Sat. Feb. 9, 2018 with our Ibis Business Card and Accor Gold Card. Good bed with clean amenities. Breakfast at this Ibis Budget us just great, even royal. Plenty choice which cannot be said by other Ibis Budget branches like Amsterdam Schiphol, Brussels Airport,... We come back as soon as possible.

AccorHotels certified review
Ramon E. Business - 07/02/2018
« A good experience. »

Very good, comfortable, clean and with a very attentive staff.

AccorHotels certified review
G Solo - 07/02/2018
« Excellent stay »

Very happy with the room, the staff, the breakfast and the location. Very good value for the price.

TripAdvisor review
Business - 04/02/2018
« Great basic & budget hotel »

Great hotel for a couple of days when visiting Antwerp (or Belgium) and only a 2 min walk to the central station. The room is basic but everything 's there. Maybe not ideal for every kind of group, since there isn't a bathroom. So when you come out of the shower, you're standing naked in the bedroom... Breakfast is good, but also basic. The staff is very friendly.

AccorHotels certified review
Aaron Solo - 03/02/2018
« High quality budget hotel except for chairs in bedroom »

I came to Antwerp for an academic conference at Antwerp university and requiring an early departure by train on the last day. The hotel was very good for my purposes, including location next to station and not too far from the university. Staff extremely helpful. Bedroom facilities very well designed, with instant hot water at all times, and easily controlled heater, comfortable bed, excellent free wifi at all times (reasonable speed, and no lost connection), no sounds from other rooms, and no road noise on level 2 where my room was. BUT the only chairs provided were two low stools with hard surfaces and no back: very uncomfortable if working on laptop preparing for a conference. Sitting on bed slightly more comfortable -- but there really should be at least one easychair with backrest. There's no wardrobe, only a few shelves. So suitcase was my wardrobe. VERY conveniently located for Antwerp central railway station. After I made the reservation I started getting spam emails from Accor hotels, with no opt-out. But I complained in a satisfaction survey and later got one with an opt-out link. It seemed to work. Breakfast was very low cost and although the coffee and fruit juice were fine and there was enough to eat, don't expect UK style cooked breakfast. (I had breakfast only one day so I may have missed something). Overall highly recommended, especially if you don't need to spend hours working on a laptop. The menu for 'What sort of trip was this?' should distinguish Business from Conference attendance.

AccorHotels certified review
Bill Solo - 02/02/2018
« Mr »

Room was clean{ish) and comfortable. Like all Ibis budget hotels there's nothing special enough to give a great review, it's an average hotel that is overpriced, however charging a fee for me to leave my bag for 3 hours on check out definitely detracts from my overall rating.

AccorHotels certified review
Alice Friends - 02/02/2018
« Amazing »

Great, friendly staff. Room was just as pictured and was perfectly clean. Flexible check in and easy check out. Would stay here again.

TripAdvisor review
aliceisnotjokes Friends getaway - 01/02/2018
« Amazing »

Really friendly staff, clean room that was perfectly as advertised, flexible check in times and decent check out times. Really good location, very close to the central station and were fine with us coming back late in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Nice to hear you had a good stay with us. Hoping to welcome you again in the near future !

AccorHotels certified review
Suzanne Families - 29/01/2018
« Convenient and nice stay »

Centrally located, clean no nonsense hotel for a nice price.

AccorHotels certified review
Nuno V. Friends - 29/01/2018
« Central location »

This hotel is very well located. It's atmosphere is quiet. The room was well equipped and we'll heated. The only downside for us was that the room was a smoking room and we were not informed. So there was a lingering smell of tobacco, specially in the upper bed duvet.

TripAdvisor review
Couples - 29/01/2018
« Don't know what 'service' means »

Wrote a complaint to the Accor / Ibis Budget group. Never got a response. It was disappointing on such level that I seriously reconsider staying with this hotel group ever again. First: We could only choose between a twin bed non-smoking room or a double bed smoking room. Weird welcome really, since I booked a double bed room (visiting as a couple) I should get a double bed room and the choice between smoking or non-smoking should be open. After all. It's what I booked. Second: The room was not clean at all. Old does not mean filthy. It didn't meet (Ibis) hotel standards. Third: A lot of noise came from the room next to ours, loud bass, loud music. We were leaving the hotel to go out so at that point we decided to let it go. But of course... When we came back at night we could already hear the music and the bass of our 'neighbour' thud in the hallways. At reception we asked the night porter to do something about it. He knocked a few times, got his master key, opened the door, shut down the music and told us there was no one there but they left the music on (?). Peculiar. When almost asleep this 'neighbour' comes back and turns the music on again, starts shouting in her phone while at it. We went downstairs to get the night porter because there was no way to get a hold of reception through telephone. He acted different: asked for the room number that was causing the disturbance and told us that he couldn't do much - it was a regular guest and they wanted her to stay a regular guest. He never came upstairs to tell her to shut the music off, he did nothing. We heard the music for hours following. Another room wasn't an option, they were fully booked. I stay at a hotel to sleep but much sleep i didn't get. We drove home the next day completely beaten and at reception no one asked or said anything about it anymore. Very nice, keeping regulars, but if you prefer keeping regulars who cause incredible noise disturbance you will loose tons of costumers that come and go - like us. Fourth: As i mentioned... I've gotten zero response from neither the hotel nor the hotel group while I did send them this complaint weeks ago.

AccorHotels certified review
Peter D. Business - 24/01/2018
« Accommodation with basic but clean facilities in city center with no consistent service quality of staff »

Staff at reception offering me your frequent traveler program and not mentioning the yearly costs of €90. More a membership fee I commercially do not understand. I require to pay a fee of €90 to receive a 10% discount on my room rate. Staff explained 10% benefit and I understood that it's a reward program for frequent traveler. I signed program under this believe and within same day the fee of €90 was deducted from ym credit card. It took me more than 3 weeks to have this refunded again and several email communication to get the issue settled. A waste of time for me.

AccorHotels certified review
Jan Business - 23/01/2018
« Convenient location next to Central Station, great size room, handy shower, clean »

Early start from Central Station meant that I could walk to Central Station. The rooms are basic, but very clean, a good size and a handy bathroom. Comfortable bed. Good value for money.

AccorHotels certified review
Cochinelle Couples - 22/01/2018
« Convenient hotel »

The room is fine. It has everything you need and the hotel is conveniently situated at the back of the Antwerp Central Station. The reception staff. Professional, but not friendly. I booked the room online at a particular rate and then I was charged more (although the reservation did say excluding other taxes). I just asked if the price was correct for an accor member. The reply was "There is no discount for members for Ibis budget". The girl never smiled once during all the encounters. After we checked in in the evening we asked for breakfast and I asked if I need to pay there and then. She said yes you pay now. As far as I am aware one can also pay in the morning during check out. In the bin there was a dirty nappy in the loo rubbish bin. While I understand that these things can happen I think that the hotel staff can do with some more training!

AccorHotels certified review
Bheyn Solo - 21/01/2018
« Budget hotel in good location »

Helpful staff in this simple budget hotel that is located directly next to the station. Price /value if booked ijn advance is ok. If booked last minute it is overpriced.

AccorHotels certified review
Scott Couples - 20/01/2018
« Clean and simple »

Satisfying no thrills accomodation

AccorHotels certified review
Anonymous Couples - 19/01/2018
« Nice »

I enjoyed my stay

AccorHotels certified review
Leon S. Friends - 11/01/2018
« Sweet! »

Very clean, friendly staff, we'll priced

AccorHotels certified review
Kj Couples - 10/01/2018
« Noise disturbance, hotel policy? »

Best, it is not that I am necessarily still angry about the whole experience, but I want to let you know I am very - very- disappointed in our stay at the Ibis Budget Hotel at Antwerp CS and because of what happened I would seriously reconsider staying with this hotel group ever again. We stayed one night, the night of New Years Eve which is great in Antwerp. Seeing the date, the hotel was fully booked. It started of 'right'... We could only choose between a twin bed non-smoking room or a double bed smoking room. Weird welcome really, since I booked a double bed room (visiting as a couple) I should get a double bed room and maybe then choose between smoking or non-smoking. After all. It's what I booked. Once we get to the room a lot of noise, music and the bass of that music, came from the room besides ours. We knocked, no one responded. As we were heading out to have supper and watch the fireworks we didn't mind too much but hoped it would be over by the time we came back - after twelve o'clock of course. Apart from that the room was not clean at all. Old does not mean filthy. It didn't meet (Ibis) hotel standards. And of course... When we came back at night we could already hear the music and the bass of our 'neighbour' thud in the hallways. At reception we asked the night porter to do something about it and he came up with us, knocked a few times, got his master key, opened the door, shut down the music and told us there was no one there but they left the music on (?). Peculiar. Almost asleep, literally ALMOST and this 'neighbour' comes back, turns on the music loud again, bass thudding, shouting on the phone in Spanish and there you go - no sleep. Which is the reason, really, that I booked a hotel - to sleep. We went downstairs (no hotel phone, nor when we called with our cellphones did anyone pick up), at night (undress, get dressed...), and got the night porter again but this time he didn't walk with us. It was completely off: he asked for the room number that was causing the disturbance and told us that he couldn't do much - it was a regular guest and they wanted her to stay a regular guest. The only thing he could do was to go up and maybe tell her about the music that was too loud!! Beaten we went upstairs and never heard the night porter come up to tell her to shut the music down. Yet, the music we heard all night and we were beaten the next day driving back home. In the morning reception didn't ask us anything about the night as she was too busy doing other stuff. I stay at a hotel to sleep but much sleep i didn't get and the staff didn't do anything about it. Very nice, keeping regulars, but if you prefer keeping regulars who cause incredible noise disturbance you will loose tons of costumers that come and go - like us. Is that worth it? I didn't sleep, so what did I pay for exactly? Lastly, the costs are in no way worth what you get. For a room 'cleaned' as such and the noise that came from the other room about which nothing was done you best sleep in a hostel and save 75 euro's while at it. A serious consideration of a refund would suit the hotel chain, per definition, as nothing else at all was done about all of the above. Sincerely, KJ S.

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