Hotel - ibis London Elstree Borehamwood
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Elstree Borehamwood Hotel

4.0/5 1,160 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 47.00 GBP Non member rate
From 44.65 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 122 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,302 reviews

Our guest reviews for ibis London Elstree Borehamwood

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,160 reviews
John P. Couples - 14/01/2019 AccorHotels certified review
« A clean and comfortable Hotel »

We stayed for just one night but found the room comfortable and the staff welcoming and friendly.

David H. Couples - 14/01/2019 AccorHotels certified review
« allways good »

when ever visiting area allways stay at ibis

Kirsten Business - 12/01/2019 AccorHotels certified review
« Very comfortable stay »

The room was clean and well maintained. The bed was comfy and bathroom was adequate. Although the shower kept jumping from boiling hot to freezing cold and I had trouble keeping it at one temperature. The breakfast was a very good selection however the cooked breakfast was lukewarm not hot and you were able to tell it had been sitting out for a while as it had started to go soggy. All the staff I encountered were friendly, polite and wanted to help. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirsten F., Thank you for replying to our survey as this helps us in improving the services we offer at the hotel. We are glad that you enjoyed your stay with us. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Anonymous Business - 11/01/2019 AccorHotels certified review
« Very good »

Nice clean room Extraction fan was a bit noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL M., Thank you for replying to our survey as this helps us in improving the services we offer at the hotel. We are glad that you enjoyed your stay with us. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

J Business - 11/01/2019 AccorHotels certified review
« Dated »

No working iron in both (2) iron rooms. No Iron in the bedroom. Cooked breakfast buffet emptyish. No Plug near the bed. Inconsistent water temperature in the shower. Too hot after 2 mins, have to switch back to cold for a while before hot again.

J W. Couples - 10/01/2019 AccorHotels certified review
« good value for money »

staff very pleasant and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSHUA w., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Simple Hotel »

It is a basic hotel with enough facilities to keep you reasonably satisfied. The equipment in the room all works but there’s nothing here to excite. The breakfast was also very simple, unchanging day to day, whilst the staff were only occasionally helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to tell us about your experience at the ibis London Elstree Borehamwood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Vanessa Torres Assistant General Manager

David S. Solo - 08/01/2019 AccorHotels certified review
« A Christmas Break »

I always use Ibis whenever I go away, because I know what I'm getting and I'm always satisfied. I'm not a demanding customer - all I require is a nice bed, a tidy room, and a clean bathroom. Oh - and good coffee in the morning! All of that applies to my Christmas stay - almost. The only thing that was less than satisfactory was ironically on my last morning, which was the only day I had breakfast. When I went to get some bread with my meal I was surprised to find mould on one of the slices. This is a first, and I have used Ibis all over England and Germany. To be fair, and honest, this was probably because the hotel was nearly empty, so there weren't many people for breakfast, and the young lady I showed the bread to was mortified. On the other hand, the breakfast was good, although the beaked beans need to be of better quality (sauce a little watery). The only other disappointment was the price of the whisky in the bar - it's very expensive! Apart from that, everything was of the usual quality and quite satisfactory. I will continue to use Ibis without hesitation, my next trips being to Liverpool, Munich, and Frankfurt, the only one I have not used yet being Munich.

Laura L. Couples - 06/01/2019 AccorHotels certified review
« A pleasant one »

Check in was easy - room good. Clean & tidy with everything we needed. Good standard of hotel - reception, bar area finished to a high standard. Better than the Holiday Inn up the road!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Trind 6. Couples - 04/01/2019 AccorHotels certified review
« Excellent staff ,bathroom smelt of urine and shower fan would not turn off »

Stayed here New Year’s Eve. All staff superb booked in quickly, went to room 508 ,on entering could smell urine coming from bathroom ,only stayed the one night but smell never went even with aftershave sprayed in there ! Other than that room was clean nice bed o one other thing the fan in bathroom never went off , so was noisy when trying to sleep breakfast was good plenty of food ,and as I said all staff were friendly and polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear LANCE T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Stephanie K. Couples - 03/01/2019 AccorHotels certified review
« Lovely and relaxing »

We had a lovely stay, the room was cosy and warm. We had a lovely breakfast the next morning. Which has great choices. Please can you have decaf tea bag sachets, because some people like me, can't drink normal tea due to stomach problems.

Wilma W. Solo - 03/01/2019 AccorHotels certified review
« Good »

It was easy to check in and the staff on duty was friendly and easy to talk with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILMA W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Jason R. Solo - 02/01/2019 AccorHotels certified review
« Enjoyable. Clean.friendly. cheap. »

Happy.relaxed atmosphere.quiet.cheap bar.clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JASON LEE R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Kazi Couples - 02/01/2019 AccorHotels certified review
« too short »

it was okay but not above average

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAZI S., Thank you for replying to our survey as this helps us in improving the services we offer at the hotel. We are glad that you enjoyed your stay with us. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Paul N. Couples - 02/01/2019 AccorHotels certified review
« Nice »

Clean and comfortable room with attentive service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL C., Thank you for replying to our survey as this helps us in improving the services we offer at the hotel. We are glad that you enjoyed your stay with us. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Mrs H. Families - 01/01/2019 AccorHotels certified review
« Lovely stay »

The rooms had everything we needed for a short stay. The beds were comfortable, the rooms were clean, we didn't hear other guests televisions or doors slamming and the staff were friendly and helpful. Overall, very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Couples - 01/01/2019 TripAdvisor review
« Hard to think how this could have been better. »

Second stay at this hotel, booked in advance at a quiet period, so reasonable price.Only a small amount of on site parking, but a huge discounted car park behind the property.Rooms are clean, practical and comfortable.Breakfast is very good and sets you up for the day.Only a short walk to Thames Link station to London..An excellent venue to stay and explore.

Arina Couples - 30/12/2018 AccorHotels certified review
« A quiet, relaxing hotel »

The room was nice and clean but the air conditioning was making a continuous noise, and it was a bad smell in the room.

F Couples - 30/12/2018 AccorHotels certified review
« Average, the woman in reception is a disgrace! »

The woman in reception is a disgrace, frowned face all of evening to many customers and just general bad customer service. A customers key did not work for the lift, they informed her three times before she came over. My key to my room was not working, the first time I came up, another guest said “good luck, it took me 10 attempts” I know it is a 3 star hotel for £48 a night but sort it out! After going down to reception on 3 separate occasions because I COULD NOT GET INTO MY ROOM, the woman on reception finally came to sort it out, not without stomping her feet, mumbling under her breathe and frowning her face (one of the most irritating faces I have seen). My advice to her is simple, if you don’t like your job or your job is not stimulating enough then quit. If something in your personal life has thrown off your mood, don’t bring it to work. I never stay at 3 star hotels and this is why, you pay for what you get. If it is a last minute thing and I have to stay at hotel in Borehamwood ( a Town filled with 3 star hotels), I will opt to stay at the Premier Inn or Travelodge and I would rather sleep in my car than come back to Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FOLABI B., Thank you for taking the time to tell us about your experience at the ibis London Elstree Borehamwood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was most concerned when I read your comments regarding the member of the team. Customer service is of paramount importance for us and behaviour as you have mentioned will not be tolerated in our hotel. I would appreciate if you could provide me with more details of the staff concerned so I can investigate it further and take all appropriate measures. I appreciate that 3 star hotels will have a different product from luxury hotels, however delivering a great customer service should not be linked to how many stars a hotel has. Rest assured that your comments will be relayed to the team and the standards of service will be reiterated. I have also discussed the issues with the keys with the maintenance team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to hearing from you. Kind regards, Sincerely, Rodrigo A Smania

Rachel Couples - 29/12/2018 AccorHotels certified review
« Mrs »

Lovely room and staff welcoming and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHEL G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will share your comments with the team. It is always a pleasure to receive positive feedback, so we would appreciate if you could take 2 minutes and leave a review on Tripadvisor on the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g672161-d866586-Ibis_London_Elstree_Borehamwood-Borehamwood_Hertfordshire_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gohar Longi Hotel Team Leader

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 47.00 GBP Non member rate
From 44.65 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates