Hotel - Novotel Bangkok Suvarnabhumi Airport
Novotel Hotel Novotel Hotel

Novotel Bangkok Suvarnabhumi Airport Hotel

4.0/5 6,341 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 00h00
Check out up to 00h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Table tennis

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24
    • Opening hours : Week-end 24

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 612 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 63 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 10,966 reviews

Our guest reviews for Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,341 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anne W. Couples - 10/07/2018 AccorHotels certified review
« Perfect location »

convenient location for early morning flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Gerald Hougardy Hotel Manager

Ron F. Couples - 10/07/2018 AccorHotels certified review
« Nice and easy hotel located directly at BKK airport »

Really liked the convenience of this hotel however we did notice some wear and tear (mainly in the pool area) but overall it was a lovely stay. The restaurant food was ok, we didn't have time during our overnight layover to venture into Bangkok so we opted to just stay at the hotel, rest and have dinner there. The staff were beyond exceptional in all areas including the front desk and the restaurant. We would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your comment for our improvement on swimming pool area and the taste of foods at Sala Thai restaurant. We hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

David S. Friends - 10/07/2018 AccorHotels certified review
« This is an outstanding hotel that never disappoints. »

It is always an excellent experience staying at the Novotel. On this visit, I was pleasantly surprised to be given a voucher for meal purchase upon check-in. It was to mark my 40th stay at the Novotel. It was a very nice touch. I am always extremely satisfied with the service and accommodations. I travel to Thailand a few times per year and the Novotel is a fixed point in my planning. I know that when I book with Novotel that I will get an extremely comfortable room, delicious food and outstanding customer service from the moment I step up to the airport shuttle desk to the moment I check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, I am delighted to learn how much you enjoyed your 40th stay with us at the Novotel Suvarnabhumi Airport Hotel. I am happy to learn that our service and facilities far exceed your expectations. thank you for recommending our hotel. We certainly look forward to the opportunity to welcoming you back in the very near future. Sincerely yours, Gerald Hougardy Hotel Manager

Steve A. Couples - 09/07/2018 AccorHotels certified review
« Wonderful surprise »

Arrived expecting a standard airport hotel, but was met with a stunning hotel with fabulous amenities. Great restaurants, pool and pool bar, cocktail bar, large suite, clean and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate our pool, staffs, restaurant included your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Gerald Hougardy Hotel Manager

Kanchit J. Business - 09/07/2018 AccorHotels certified review
« Excellence experience ! »

Excellence experience !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Bill Families - 09/07/2018 AccorHotels certified review
« Short Stay »

Staff were polite and helpful but room was rather tired and in need of renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest,, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within this upcoming year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Udomrat T. Business - 09/07/2018 AccorHotels certified review
« Mr. »

Very close to the airport. Terminal van depart/arrive every 10-15 mins. Hotel and room are comfortable. Suggestion : BF should be more Thai taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your recommends on breakfast selection and for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gerald Hougardy Hotel Manager

Vanessa L. Business - 09/07/2018 AccorHotels certified review
« The staff was very helpful »

All my requests were handled in a quick manner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Michael Couples - 09/07/2018 AccorHotels certified review
« always comfortable with exceptional service »

This hotel is ridiculously good. The pool area feels like a resort and the food is always wonderful. It is our hotel of choice when overnighting in Bangkok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your previous stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback from our regular guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Adem J. P. Business - 09/07/2018 AccorHotels certified review
« Always satisfied »

Service and food are great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your recent stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback from our regular guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Peter Couples - 09/07/2018 AccorHotels certified review
« Mr Peter P. »

Friendly efficient service appreciated room upgrade thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. The voice of customers is critical in maintaining our high standards and I am pleased to see such a high score. Thank you once again for visiting us every year and We look forward to welcoming you back. Sincerely yours, Gerald Hougardy Hotel Manager

Bryan Business - 09/07/2018 AccorHotels certified review
« Not bad »

I was stay in the hotel for 1 night. Good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gerald Hougardy Hotel Manager

Carol Families - 08/07/2018 AccorHotels certified review
« Great hotel »

Have stayed there several times while travelling through Bangkok. Always a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your return stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback from our regular guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Anonymous Couples - 08/07/2018 AccorHotels certified review
« Proximity to airport is the hotel's main attraction »

Check in friendly and easy, booth in the airport quite helpful. restaurant food awful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your stay experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that your dining experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assure that our culinary team will review the recipes to maintain the highest standard to achieve the best possible dining experience to you on your next visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerald Hougardy Hotel Manager

Anthony B. Couples - 08/07/2018 AccorHotels certified review
« Excellence in Service! »

From the time I met Hotel staff at the Airport until the time they dropped us back everything went smoothly! I’ve stayed at the Novotel Suvarnahbumi a number of times and have always found everything to be exemplorary. Checking in, cocktails at the bar, dining in the Chinese Restaurant, the room and checking out all excellent, along with the Bell Boys and the Transport drivers! That is why we keep returning!

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. The voice of customers is critical in maintaining our high standards and I am pleased to see such a high score and excellent feedback. Thank you once again for visiting us every year and We look forward to welcoming you back again in the future. Sincerely yours, Gerald Hougardy Hotel Manager

S. L. Solo - 08/07/2018 AccorHotels certified review

It was deightful Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Victoria Couples - 08/07/2018 AccorHotels certified review
« Excellent »

Amazing hotel with great facilities! Staff lovely and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Bill N. Couples - 08/07/2018 AccorHotels certified review
« Excellent »

The stay was very short - but service and facilities were excellent as always. The stop over was just what we wanted

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerald Hougardy Hotel Manager

Sirikhet Friends - 07/07/2018 AccorHotels certified review
« lovely staff ,clean and comfortable »

comfortable place and nice and polite staff. Wonderful breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, in the nearest future. Sincerely yours, Gerald Hougardy Hotel Manager

Caroline Couples - 07/07/2018 AccorHotels certified review
« Delightful relaxing stopover breaking long Europe to Australia trip »

Loved the room, the pool, the massage and the meals. Glass of wine was expensive. And the light in our room that could not be turned off...a bother as it interferred with sleep when we were so so weary. Too exhausted to report till next day and then dealt with v. quickly by your staff....otherwise everything including all staff extreme gentle politenesses were most appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. Feedback such as this from our guest is highly valued as it makes us better and please accept our apologies with your stay experience not as convenience as it should be due to the problem with the bedside lamp on the first night. this problem had already been addressed and resolved by the engineering team. I also would like to thank you for a great comment on the room, the pool and the massage as well. lastly, I do hope this response of mine brings you reassurance on your feedback to us and do reach out to me should your future travels bring you here. Sincerely, Gerald Hougardy Hotel Manager

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