Novotel Bangkok Suvarnabhumi Airport Hotel 4 stars

TripAdvisor rating 4.0/5 6,824 reviews
Novotel Bangkok Suvarnabhumi Airport
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Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • Outdoor garden pool, spa, fitness centre

  • 24-hour buffet dining at The Square

  • Ergonomic work space, marble en-suite bath

  • Premier Floor VIP room with Lounge breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 00h00

Check out up to 00h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel
Moo 1 Nongprue Bang Phli
10540
samut prakarn
thailand

Tel: +6621311111

Fax: (+66)2/1311188

Contact email

Check-in from 00h00

Check out up to 00h00

  • BKK City Centre :   Suvaranbhumi

  • By plane

    SUVARNABHUMI BKK At 0.3km / 0.19 miles - Shuttle free

GPS :13.696579, 100.751698

Currently, close to our hotel

Khao San Road, Bangkok, visit

From 01/01/2018 to 31/12/2019

At 27 km

Asiatique Sky, big wheel in Bangkok

From 01/01/2015 to 31/12/2019

At 27 km

Muay Thai kickboxing in Ratchadamnoen Stadium

From 01/01/2013 to 31/12/2019

At 27 km

Siam Museum, Bangkok, visit

From 01/01/2010 to 31/12/2019

At 28 km

Wat Pho - Temple of the Reclining Buddha, visit

From 01/01/2010 to 31/12/2019

At 28 km

The Great Palace - Emerald Temple, Bangkok, visit

From 01/01/2011 to 31/12/2019

At 29 km

Tour of Wat Arun

From 01/01/2010 to 31/12/2019

At 29 km

Fortifications in Bangkok (Phra Sumen Fort), visit

From 01/01/2018 to 31/12/2019

At 29 km

National Museum of Royal Barges, visit

From 01/01/2016 to 31/12/2019

At 30 km

ARDEL, Gallery of Modern Art, Bangkok, visit

From 01/01/2012 to 31/12/2019

At 39 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 king size bed

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Airport view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 king size bed

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor 2 Single Beds

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Pool side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor One King-size Bed

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor Suite 1 Double Bed

  • Max. number of persons: ‌4
  • Area: From 63
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Junior Suite with 1 Double Bed

  • Max. number of persons: ‌4
  • Area: From 56
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

24-hour dining restaurant with international buffets, à la carte and Sunday Brunch

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SALA THAI

Type of cuisine: null

Authentic Thai cuisine

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDEN VILLAGE

Type of cuisine: null

The luxurious and elegant Chinese restaurant features an exquisite selection of traditional Cantonese dishes. Various finest food is created by Chef Prasit Jariyayothin, experienced for more than a decade at famous Chinese restaurants.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KINSEN

Type of cuisine: Japanese

Modern Japanese cuisine offering a variety of popular Japanese dishes and regional specialties. Exciting Japanese open kitchen for Teppanyaki by Chef Phairot Khong-un.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOURMET

Type of cuisine: Cafe

With a sophisticated selection of homemade French pastries, croissants and confectionery, Le Gourmet evokes the experience of a fine afternoon in a boutique patisserie in Paris.

Lunch

07:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM LOUNGE

Photo non contractuelle / Strictly non binding

A joyful place for relaxation offers a wide range of cocktails and beverages with live entertainment Monday-Saturday from 18.30 h until 22.00 h. Atrium Lounge also features a cigar room with comfortable sofas and a selection of finest wines and cigars.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Photo non contractuelle / Strictly non binding

Healthy drinks, light snacks and cocktails

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TOUCHDOWN SPORTS BAR

Photo non contractuelle / Strictly non binding

Open daily from afternoon till late for your casual bites with local and international beverages while your favourite sports games are on.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 814 m²

  • Maximum capacity: 1,300 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

14,235 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

6,824 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay when flying in/out of BKK!

TripAdvisor rating 4.0/5

JoelJohnston Couples - 15/06/2019 TripAdvisor review

Novotel is perfectly located at Suvarnabhumi Airport (BKK) - there is a shuttle at arrivals or a walk-through at the lowest level of the airport. Quiet for such a large hotel. Great fitness center. Nice pool/bar area. A few nice shops. Several restaurant choices. You can walk through the tunnel to BKK shops, restaurants/food court/7-11/Family Mart (great if you want to grab some snacks and drinks - i.e. Chang beer, etc. for low prices). Second stay here - would stay again.

Dear Joeljohnston, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. We are glad that you were able to find your way around BKK airport and enjoy your walks through the tunnel. However, if you have more time you can actually take the train to downtown for just only 25 minutes away with the cost of 45 baht per way. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe G General Manager

great service

Customer review rating 4.4/5

Hong Y. Business - 13/06/2019 AccorHotels certified review

i was in trouble and crazy with Bangkok Airway. but your staff helped me so kindly. she called to airline office and gave me solution to get my baggage. (concierge staff at 22pm on 10, jun. i dont know her name) im very thanksful to her and your hotel again. hoply can visit again. ^^

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback, especially on our concierge staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Everything was buggy

Customer review rating 4.4/5

Tom Friends - 13/06/2019 AccorHotels certified review

Delayed checkin for 45 minutes because computer system was down. Bare sheetrock was visible in shower, exposing wiring and ceiling lights. Television screen wasn't clear Wifi was slow/unreliable

Dear Valued Guest, Thank you for taking the time to write to us and share your comments following your visit to our facility. We sincerely regret that your arrival and accommodation has not lived up to your expectations and we apologize. We have noted the points mentioned and will review them with all the department concerns in order to improve the service that provide by our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

Fantastic !!!

Customer review rating 4.4/5

Paul E. P. Solo - 13/06/2019 AccorHotels certified review

Your staff from the airport pick up to drop off the next day are a credit to your hotel . The facilities themself are very very comfortable and of a high standard .. had a fantastic stay . Will do so again

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our staff and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Relaxing experience

Customer review rating 4.4/5

Henry Couples - 12/06/2019 AccorHotels certified review

Good quiet rooms, comfortable bed and pillows, clean bathroom and friendly staff.

Dear Valued Guest, Thank you for staying with us twice and for the great review of our hotel, especially on our friendly staff! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Friendly staff & tasty food/drink

Customer review rating 4.4/5

Dennyd Families - 12/06/2019 AccorHotels certified review

Check in/out very easy. Room clean.

Dear Valued Guest, Thank you for visiting us twice, we very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our staff and the cleanliness of the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Pleasant stay

Customer review rating 4.4/5

T. P. Families - 12/06/2019 AccorHotels certified review

The only frustration was check in - they could not find our registration and I had to give my phone to the desk with my confirmation email.

Dear Valued Guest, Thank you for the review of our hotel! We apologized for the delayed at check in. The front desk Manager and team had been inform for the issue. The investigation and training will be conduct for all staff to avoid future complication and delay. However, we are glad that you were able to enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

ฺBreakfast

Customer review rating 4.4/5

Kawin Business - 12/06/2019 AccorHotels certified review

I think these breakfast is so little and not thai favourite taste

Dear Valued Guest, Thank you for staying with us twice and for taking the time to share your feedback on our breakfast. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

Better than expected for an airport hotel.

Customer review rating 4.4/5

Anje Couples - 12/06/2019 AccorHotels certified review

Easy ! And considering the usage of the hotel the room was good.

Dear Valued Guest, Welcome back again! Thank you for the great review of our hotel room! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

A pleasant break in our journey

Customer review rating 4.4/5

Marina F. Couples - 12/06/2019 AccorHotels certified review

Friendly helpful staff. Very comfortable room. Food in the Square was delicious and our waiter was very intuitive to our needs - brought me extra lime for my g&t when he saw me squeezing lime into it.

Dear Valued guest, Welcome back again! We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on the friendliness and intuitive of our staff, the food and comfortable room . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Great hotel fantastic service

Customer review rating 4.4/5

Paul Couples - 12/06/2019 AccorHotels certified review

Easy access to the airport with great assistance from the transfer drivers. Fabulous breakfast.

Dear Valued Guest, Thank you for the great review of our hotel service and breakfast! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Efficient, easy, and comfortable

Customer review rating 4.4/5

Eric S. Solo - 12/06/2019 AccorHotels certified review

Staff all gracious and helpful, accommodations comfortable and clean, variety of amenities, overall efficiency, and easy accessibility.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our staff, cleanliness and amenities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Good

Customer review rating 4.4/5

Ps Solo - 12/06/2019 AccorHotels certified review

OK is perfect.

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager
Customer review rating 4.4/5

Phill Couples - 12/06/2019 AccorHotels certified review

Very helpful staff and friendly

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

All that I needed

Customer review rating 4.4/5

Paul B. Couples - 11/06/2019 AccorHotels certified review

Generally good. There were empty pill foils lying on the carpet next to my bed when we entered the room. The light fitting on the right hand side of the bed was loose and would fall to the side if touched. Otherwise good. I booked through my Accor members account but was not able to access any discount on the daily rate as promised in Accor club membership information. The rate offered was the same as I was offered by booking.com and other third party sites. Why was no discount available?

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. However, we would like to apologized for the room that was not ready and function upon arrival. The housekeeping team had been inform of this incident and will be more aware. In order to get 10% discount from our daily rate. Please log on to our Accorhotels mobile application to apply for the discount. in fact the SAVER RATE that you've got was much cheaper than our daily rate. Thank you again for sharing your experience, and we hope your next visit will be much pleasant than the previous one. Sincerely, Christophe Geoffroy General Manager

Convenient and comfortable

Customer review rating 4.4/5

Anonymous Solo - 11/06/2019 AccorHotels certified review

Rooms are clean, a staff member at the lifts, pool area is lovely and good service from staff. It was lovely to find a Bible in my room to read - thank you!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our room, staff and pool area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Quick stopover

Customer review rating 4.4/5

Steve P. Business - 11/06/2019 AccorHotels certified review

Pleasant staff but checkin was slow and eventually told I could checkin at the business centre which I wished I had know earlier as would have saved 15mins. Room ok but dated. Main issue is that there isn’t a electric socket near the bed so you can’t charge your phones at your bedside. Online could only book/prepay by Visa or MasterCard but on checkout the hotel took Amex. That needs updating as our business uses Amex only.

Dear Valued Guest, Thank you for visiting us twice, we very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. At the age of the hotel, we are pleased to announce that we are currently working on a complete renovation project of the hotel, the new furniture, carpet including more power socket to be install and that work will begin this summer. As for now our pre-payment booking system still not support Amex card excepted Visa and Master card but the central reservation team are working on it, we apologized for this inconvenience. Thank you again for sharing your experience, and we hope your next visit will be much pleasant than the previous one. Sincerely, Christophe Geoffroy General Manager

Greatest airport hotel

Customer review rating 4.4/5

Albert Couples - 11/06/2019 AccorHotels certified review

Very convenient. You can find the counter in BKK airport arrival hall exit 4 and there is shuttle service. If you like you can walk to the airport in 5 mins. Staffs provided an excellent service with a great attitude. Room also comfortable and the noise prevention is great.

Dear Valued Guest , We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our location, room and especially our staff attitude. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Convenient location

Customer review rating 4.4/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

It was easy to travel between the hotel and airport, be it with shuttle or by the underground walkway. I hope the room renovations will be carried out soon.

Dear Valued Guest, Welcome back! Thank you for the great review of our hotel! The good news is that the renovation project will begin this summer, please patiently wait for our new upgrade rooms and facilities. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

First class.

Customer review rating 4.4/5

John B. Couples - 10/06/2019 AccorHotels certified review

We were treated with courtesy which made for a pleasant stay . Service was seamless. Thank you.

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager
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