Hotel - Novotel Bangkok Suvarnabhumi Airport
Novotel Hotel Novotel Hotel

Novotel Bangkok Suvarnabhumi Airport Hotel

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4.0/5 6,098 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 00h00
Check out up to 00h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24
    • Opening hours : Week-end 24

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 612 rooms
  • 612 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 9,754 reviews

Our guest reviews for Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 6,098 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Des L. Solo - 13/02/2018
« Quite acceptable »

Quite acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Just for your information the light could be turn off by the main switchboard right on the bedside desk. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Erik Solo - 13/02/2018
« Good stay but expenssive »

Bra rum, skyssta lokaler,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Anonymous Couples - 13/02/2018
« Very convenient »

I love the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and love our room.2432. I hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Chris C. Business - 13/02/2018

A comfortable & convenient hotel to stay at during overnight transit. I was able to rest, catch up on some work and work out in the fitness centre rather than wait for hours before my next connecting flight home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your return stay and hope to see you again very soon. Please accept our sincere apology regarding the wake up call that was offered upon checked in. This issue was addressed to the department concerns for their improvement. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Brian Couples - 13/02/2018
« Excellent airport hotel »

easy checkin and checkout. Excellent service. Breakfast started at 3 AM. Airport shuttle operates every 15 min 24 hours a day. Room is excellent. Quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
K. Couples - 13/02/2018
« Easy going hotel next to the airport »

Short but nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Peter R. Couples - 13/02/2018
« The Novotel was a very comfortable Hotel »

Great Location and very friendly, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Anonymous Business - 13/02/2018
« Very poor, completely disappointed would not stay again or recommend. »

Poor check in procedure, was sent an email saying I had cancelled which was inaccurate. Having proved my email chain it still took 20 min to arrange. Then it was only one room when I had always requested two. The online web site is very poor with day options coming before an overnight stay. Contemplated using the hotel on my transit out but stupid rate of USD 340 quoted for four hours at the airport desk. Very noisy, lack of open facilities despite being an airport hotel.

AccorHotels certified review
Djh Solo - 13/02/2018
« Nice, comfortable, and convenient while there. A terrible headache due to credit card fraud upon departure. »

My room and dinner were very comfortable. The hotel is easily accessible from the airport. However, a fraudulent charge appeared on my credit card and the hotel would not respond to my email questioning it. This resulted in having to cancel and replace the card. Travelers should be wary of this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DJH, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. Firstly I apologize about the unsmooth experience. As you've mentioned that there was some mistaken charge occurred. We have a strict security policy which we are required to comply. The concerned staff will be retrained immediately. This is concerning the security and privacy of our hotel guest and must be concerned as the top priority. Please accept our sincere apology for the misunderstanding and any inconvenience this caused. If there is any assistance you may need prior your future stay, please do reach out to me any time. Sincerely yours, Christophe Geoffroy General Manager

AccorHotels certified review
Gary A. Couples - 13/02/2018
« Easy transit stay through Bangkok airport »

Easy car drop off day before, relaxing nights stay before flying out in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
P. K. Business - 12/02/2018
« airport hotel »

transit hotel in walkable distance. has everything you need. check in and check out time are flexible upon your arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share with us about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We are most delighted to learn that you enjoyed the hotel’s service and facilities, especially our 24 hours Flexi stay. Your comment has been passed onto our team and it certainly encourage us. Thank you for your continuous support and we look forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport Hotel in the near future. Sincerely yours, Christophe Geoffroy General Manager

AccorHotels certified review
Rosanne Families - 12/02/2018
« A wonderful rest »

We love the rooms, the staff, the breakfast, the pool. It is such a comfortable stay and always sad to leave. We only wish there was some ‘cheap snack ‘ options later in the evening. After flying all day from Australia we do not feel like a full meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments and suggestion with our restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Anonymous Business - 12/02/2018
« Annoying with some staff »

There are services which need to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken good note of your comments in regards to the service level provided at the Concierge desk and at the airport counter for action and follow up with my team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Christophe Geoffroy, General Manager

AccorHotels certified review
Christelle Solo - 11/02/2018
« Best Novotel in the world »

Great staff, great spacious room , great breakfast and very nice swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your return stay after 4 years at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Anonymous Solo - 11/02/2018
« Disappointing »

I was surprised and disappointed to find that the rooms were tired and seemed slightly worn. The dark furniture was chipped, the carpet in my first room was stained, and my first room smelled very musty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns regarding the room conditions, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

AccorHotels certified review
Veronica Z. Business - 11/02/2018
« Always a pleasant experience but some issues need to be looked at. »

Staff are always polite, welcoming and friendly. Food is not the greatest quality and it varies from one day to the next. Internet is appalling and very unstable. it is difficult to use in the room and almost impossible to use in the lobby area. This is a great weakness of the hotel and needs to be fixed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronica Zunic, Thank you very much for always sharing your feedback with us. It was a great pleasure for the entire Novotel Bangkok Suvarnabhumi Airport Hotel Team to be at your service. It is a true award for us to know that what we should work on to improve our service standard. We hope to see you again in the near future. Best Regards, Christophe Geoffroy General Manager

AccorHotels certified review
Suzanne P. V. L. Business - 11/02/2018
« Fantasic service and first rate staff »

Appreciated the help of the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sharing your lovely feedback. Words cannot describe how happy I am after read your review. I am thrilled to hear that we have done extra step to earn your compliment. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager

AccorHotels certified review
Anonymous Couples - 11/02/2018
« Ideal place for a stress free stop over »

Great access to airport and transport to the city. Good food choices and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

TripAdvisor review
Couples - 11/02/2018
« A wonderful rest »

We used the hotel between flights and only wish we had a later checkout time. Room so comfy and large, breakfast wonderful and a late night swim in the pool fabulous. We love the attentiveness of staff also. Checkin/checkout a breeze

Our hotel has responded to the review
Our hotel has responded to the review

Dear glenrose21, Thank you for your kind feedback on your last stay with us. Did you know that at our property, whatever time you check in, you can enjoy your room for 24 hours? I hope our team had informed you on this great benefit upon your arrival. Thank you again for your time and look forward to welcoming you back here again in the future. Best regards, Christophe G. General Manager.

TripAdvisor review
Couples - 11/02/2018
« Perfect one night stop. »

Perfect hotel at the airport. Meeting desk and transfer ideal! Quiet, excellent food, fantastic bar, and wonderful Thai people!!! Join Accor Hotels guest program and be extremely surprised. Lovely greeting and check-in process. Thank you so much Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lervan, Your kind comments are very much appreciated and will be shared with our team. Feel Welcome here again on your next stop in Bangkok. Best regards, Christophe G. General Manager

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