Hotel - Novotel Bangkok Suvarnabhumi Airport
Novotel Hotel Novotel Hotel

Novotel Bangkok Suvarnabhumi Airport Hotel

4.0/5 6,555 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 00h00
Check out up to 00h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental
    • Table tennis

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24
    • Opening hours : Week-end 24

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 612 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 63 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 12,388 reviews

Our guest reviews for Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,555 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Uetm Business - 11/12/2018 AccorHotels certified review
« CLOSE TO THE AIRPORT, CONVENIENT FOR TRANSIT »

There were so many ants in the room, especially on the wall near the television and the table. Perhaps previous guests have spilled some food or sweet drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. Thank you for letting us know about the ants in your room. The housekeeping team will be more aware of this issue. We are happy to hear that you had a convenience stay and transit and hope to see you back again in the near future. Sincerely, Christophe Geofroy General Manager

Nigel C. Business - 11/12/2018 AccorHotels certified review
« Always good, convenient, and great service. »

Always good. I have no complaints with this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your return stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe G general Manager

Anonymous Couples - 11/12/2018 AccorHotels certified review
« Excellent »

Easy check in. Great staff. Clean room. Easy to get to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, we are most delighted to learn that you enjoyed the hotel’s service and facilities. Your particular comment has been passed onto our team and it certainly encourage us. Thank you for your support and we look forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport Hotel in the near future. Best Regards, Christophe G general Manager

Sunirun R. Couples - 10/12/2018 AccorHotels certified review
« Breakfast not good »

Breakfast is not appropriate for price such as not more , fruit not fresh , Tim sum not hot ,etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Please allow me to express my sincere apologies regarding your breakfast experience that were not up to your standard. I am passing all this information to the proper departments to ensure that appropriate remedies will be taken to improve the guest experience for you and all guests. Thank you for staying with us and we hope you choose to visit us again whenever your travel needs bring you back . Sincerely, Christophe Geoffroy General Manager

Anonymous Business - 10/12/2018 AccorHotels certified review

Air-conditioning was a little noisy for sleeping. Location was quite good for me, because it was near the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive a sincere feedback. I will share your comments with all of our staff as we strive to continuously improve the quality of our services. Thank you for letting us know about the noise from AC in room.1424. The engineering team will conduct the investigation as soon as possible. we hope your next visit will be more pleasant than the previous one. Sincerely, Christophe Geoffroy General Manager

H F. M. Couples - 10/12/2018 AccorHotels certified review
« A great airport hotel »

Totally above our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe G General Manager

Stf Business - 10/12/2018 AccorHotels certified review
« Way too expensive for what it is »

This hotel is getting old... The Lobby is nice, but you can see it is a bit outdated when you enter the room. Mix this with a outrageaous price for Thailand and you will measure the level of my disapointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that your room experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing these concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe G General Manager

George Business - 10/12/2018 AccorHotels certified review
« NovotelBKK »

Lovely - easy walk, good rooms, great attention, super food, decoration and ambiance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Welcome back! We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe G General Manager

Allan F. Business - 10/12/2018 AccorHotels certified review
« Everything was top notch. »

Very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Rodel Business - 10/12/2018 AccorHotels certified review
« Very satisfying. »

The ambiamce in the hotel is very good. Very conducive for relaxation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Lisa Couples - 10/12/2018 AccorHotels certified review

It was noisy all night long. The room decoration is very dated and spooky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to let us know of your feedback to which we are most concerned about. We are sorry to hear that we did not meet your expectations on your sleeping quality during your recent stay with us. Please rest assured that your comment has been shared with our management team for further improvement. We hope that apart from these incidents your stay has been good and you would give us another opportunity to welcome you back. Sincerely, Christophe Geoffroy General Manager

Mark W. Business - 10/12/2018 AccorHotels certified review
« Always classy and a great place to spend the night »

I always enjoy staying at the Novotel in Bk ... the rooms are quiet and clean with really nice beds and the service is great ... Well done Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your previous stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Jason B. Couples - 10/12/2018 AccorHotels certified review
« Perfect airport hotel »

Perfect location for overnight stay. Close to airport, easy train to town. Great staff, easy and quick check in. Perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Peter Families - 10/12/2018 AccorHotels certified review

I checked in online but when I arrived it didn't make any difference. I could not see any benefit of taking the time to book online before I arrived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you very much for your time sharing your stay experience on Guest Reviews. We are pleased to learn that you have enjoyed many aspects of your stay. however, We are sorry to hear that you have experienced unpleasant issues upon arrival experience and we have noted your comments regarding the online check in process and will investigate the matter immediately to improve our service delivery. Sincerely, Christophe Geoffroy General Manager

Anonymous Solo - 10/12/2018 AccorHotels certified review
« Home away from home »

Friendly staff, safe, nice pool. This time the cleaning people outside the room (# 2506) were not noisy (talking) as sometimes in the past.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for your support to Novotel Bangkok Suvarnabhumi Airport Hotel and for staying with us. We truly appreciate you for taking your time to write this review. Your honest feedback is of great value for us. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind comment especially on our housekeeping staff. It is indeed all our pleasure to have you here again, and we already look forward to welcome you back in the future. Sincerely, Christophe Geoffroy General Manager

Linda S. -. F. Couples - 10/12/2018 AccorHotels certified review
« Beautiful hotel And great breakfast »

On the surface the hotel was beautiful. But when we entered the room, the heat just about knocked us over. We turned the temp down but it took the 8 hours we were there to cool down. Also all the pillows are like rocks. There should be some hard and some soft to give the customer a choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you very much for your time sharing your stay experience on Guest Reviews. We are very pleased to learn that you have enjoyed many aspects of your stay, Such as the hotel lobby. We are sorry to hear that you have experienced unpleasant issues upon arrival and also your pillows experience and we have noted your comments and will investigate the matter immediately to improve our service delivery. Sincerely, Christophe Geoffroy General Manager

Heekyung J. Families - 09/12/2018 AccorHotels certified review
« Too expensive »

It is a high price to pay for old hotel condition and poor morning buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We sincerely regret that we did not meet your expectations on room and breakfast quality. Your valued comment had been passed to our concerns manager for a better improvement and preparation. Once again, we appreciate you taking the time to share your comment with us and hope that you will give us another chance to welcome you. Sincerely, Christophe Geoffroy General Manager

Stuart O. Business - 09/12/2018 AccorHotels certified review
« Convenient »

Very easy and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe G General Manager

Bill N. Business - 09/12/2018 AccorHotels certified review
« Where is my promised emailed receipt for a one night stay? »

I arrived late in the evening and only stayed a few short hours, so not much data to assess. The one thing I did check on for sure was a quick check out and email of receipt. I received a feedback request and no receipt. This is a huge factor in the low rating. I cannot file my expense report without this receipt. Received feedback request in minutes....still waiting on the receipt. Have you sent it yet? How about now? I tried to send an email to the sender of the feeback request and it bounced back. Seriously, please send me the receipt to wa…, where you send the feedback request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. The team at front desk will send the receipt to you shortly. Once again thank you for your support, We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

Bradlo Families - 09/12/2018 AccorHotels certified review
« Excellent »

Very Short stay but we were looked after exceptionally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

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