Novotel Bangkok Suvarnabhumi Airport Hotel 4 stars

TripAdvisor rating 4.0/5 6,863 reviews
Novotel Bangkok Suvarnabhumi Airport
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+ 27 Services
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Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • Outdoor garden pool, spa, fitness centre

  • 24-hour buffet dining at The Square

  • Ergonomic work space, marble en-suite bath

  • Premier Floor VIP room with Lounge breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 00h00

Check out up to 00h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel
Moo 1 Nongprue Bang Phli
10540
samut prakarn
thailand

Tel: +6621311111

Fax: (+66)2/1311188

Contact email

Check-in from 00h00

Check out up to 00h00

  • BKK City Centre :   Suvaranbhumi

  • By plane

    SUVARNABHUMI BKK At 0.3km / 0.19 miles - Shuttle free

GPS :13.696579, 100.751698

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room King or Twin

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with 1 king size bed

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Deluxe Room with 1 king size bed

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Deluxe Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Premier Floor 2 Single Beds

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Premier Floor One King-size Bed

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Premier Floor Suite 1 Double Bed

  • Max. number of persons: 4
  • Area: From 63
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

THE SQUARE

Type of cuisine: International

24-hour dining restaurant with international buffets, à la carte and Sunday Brunch

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SALA THAI

Type of cuisine: null

Authentic Thai cuisine

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDEN VILLAGE

Type of cuisine: null

The luxurious and elegant Chinese restaurant features an exquisite selection of traditional Cantonese dishes. Various finest food is created by Chef Prasit Jariyayothin, experienced for more than a decade at famous Chinese restaurants.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KINSEN

Type of cuisine: Japanese

Modern Japanese cuisine offering a variety of popular Japanese dishes and regional specialties. Exciting Japanese open kitchen for Teppanyaki by Chef Phairot Khong-un.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOURMET

Type of cuisine: Cafe

With a sophisticated selection of homemade French pastries, croissants and confectionery, Le Gourmet evokes the experience of a fine afternoon in a boutique patisserie in Paris.

Lunch

07:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM LOUNGE

Photo non contractuelle / Strictly non binding

A joyful place for relaxation offers a wide range of cocktails and beverages with live entertainment Monday-Saturday from 18.30 h until 22.00 h. Atrium Lounge also features a cigar room with comfortable sofas and a selection of finest wines and cigars.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Photo non contractuelle / Strictly non binding

Healthy drinks, light snacks and cocktails

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TOUCHDOWN SPORTS BAR

Photo non contractuelle / Strictly non binding

Open daily from afternoon till late for your casual bites with local and international beverages while your favourite sports games are on.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 814

  • Maximum capacity: 1,300 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

14,863 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

6,863 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Just ok

Customer review rating 4.4/5

Cameron M. Business - 11/08/2019 AccorHotels review

Beds are expired breakfast is marginal at best

Dear Valued Guest, I am concerned to learn that you feel disappointed that our bed and breakfast did not meet your expectations. I do apologize for the inconvenience caused. Please rest assured that your comment has been brought to the attention of our team to ensure that this service error will not be repeated. You are a valued guest at Novotel Bangkok Suvarnabhumi Airport Hotel and we hope to demonstrate the improvements that will be made by having the opportunity to welcome you back again in the near future. Sincerely yours, Christophe Geoffroy General Manager

Easy stay

Customer review rating 4.4/5

Aaron C. Families - 11/08/2019 AccorHotels review

Great easy place to stay after a long flight or before a long return home. Exceptional rooms and food. Service was great!

Dear Valued Guest, Thank you for taking the time to share your valuable feedback in regards to your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We are delighted to hear that your stay met all your expectations and created such a great impression towards us. We remain at your service and looking forward to ensuring the comfort of your upcoming stay at our property. Sincerely yours, Christophe Geoffroy General Manager

Beautiful hotel across the airport

Customer review rating 4.4/5

Rio Families - 11/08/2019 AccorHotels review

It was nice staying here even just for one night before our flight the following morning. Nice room, spacious, clean. Big bathroom with separate bath tub and shower room. Good WiFi connection. But, still can hear if someone talk outside, shower head in the shower room is broken, so water spray all over the shower area. A few days before stay, reservation dept. sent me an email, ask me to fill up form. And I mention that need extra bed, send back to them. But when arrive and check in, it’s not compute in the system, the front desk know nothing. So I guess it’s useless to fill up the form. Some Employee seems doesn’t care with the guest. Even we were in the same elevator, Say nothing, no smile and no greet. Some busy talk to their friends in the entrance door. But overall nice to stay here.

Dear Valued Guest, Thank you for taking the time to complete our online questionnaire about your stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I apologize that we could not meet your expectation and did not deliver an extra bed to your room. There was a miscommunication which caused us fail to set up at the time of arrival. This is definitely not our service standard. I have already emphasized the concerned department to ensure the arrangement and delivery. I do hope that in spite of the incident as well as other small issues, we will have the pleasure of welcoming back in the future so that we are able to remedy the poor impression created on this occasion. Sincerely yours, Christophe Geoffroy General Manager

Relaxed overnight stay

Customer review rating 4.4/5

Anonymous Couples - 11/08/2019 AccorHotels review

Room was great and proximity to the airport a treat. Service and food in the restaurant for dinner and breakfast not up to normal Novotel standard

Dear Valued Guest, Thank you for taking the time to complete our online guest survey about your stay at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok. I am concerned to learn that you feel disappointed that our service and food at the café did not meet your expectations. Your experience will be shared among the team and the appropriate training will be immediately conduct by our Director of Food & Beverage as well as our Executive Chef. You are a valued guest at Novotel Bangkok Suvarnabhumi Airport Hotel and we hope to demonstrate the improvements that will be made by having the opportunity to welcome you back again in the near future. Sincerely yours, Christophe Geoffroy General Manager

Novotel at Bangkok airport is an excellent place to stay when transiting for 24 hours or less.

Customer review rating 4.4/5

Anonymous Business - 11/08/2019 AccorHotels review

The hotel staff are friendly and helpful, and everything went very smoothly. Rooms are comfortable and quiet. Restaurants are convenient and serve excellent food. Just a great all around experience!

Dear Valued Guest, Thank you for sharing this wonderful experience. We are glad to have a chance serving you. We are thrilled to learn that you have enjoyed your stay with us. Your comment about our professional service as well as breakfast at The Square are appreciated. Once again, thank you for your recommendation, and we look forward to seeing you again soon. Best Regards, Christophe Geoffroy General Manager

Convenient

Customer review rating 4.4/5

N. Families - 10/08/2019 AccorHotels review

So close to airport to catch a flight with no pressure

Dear Valued Guest, Thank you for taking the time to complete our online questionnaire about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I am very concerned to learn that you rate a low score for check in and check out area. It would be most helpful if you could let me know any specifics about your impressions so that I can take appropriate action to improve your experience on future visits. Moreover, your constructive feedback about the counter direction will be definitely shared among our team for our upcoming renovation process. I am looking forward to hearing from you. Sincerely yours, Christophe Geoffroy General Manager
Customer review rating 4.4/5

Y. Families - 10/08/2019 AccorHotels review

Clean, nice! Good service!

Dear Valued Guest, We are delighted that you choose Novotel Bangkok Suvarnabhumi Airport Hotel as your destination during your recent visit in Bangkok. Your great feedback is our best reward and we are so grateful that we succeeded in creating a memorable experience for you. We look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel. Sincerely yours, Christophe Geoffroy General Manager

Service above standard.

Customer review rating 4.4/5

Capt. T. C. Business - 10/08/2019 AccorHotels review

I have been staying with Novotel on most of my destination. I can truly say that service and comfort is above standard.

Dear Valued Guest, Thank you for staying at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok. We truly appreciate your support and loyalty towards Novotel brand as it really encourage us. If there is any future plan to visit us or any further comments about us, please feel free to reach out to me any time. Sincerely yours, Christophe Geoffroy General Manager

fabulous staff, very convenient for airport

Customer review rating 4.4/5

Anonymous Couples - 10/08/2019 AccorHotels review

Great, as ever. The hotel team are super, the international buffet was great, A lovely experience

Dear Our Valued Guest, Thank you for taking the time to complete our online questionnaire about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. Our biggest asset of the hotel is our people and I am happy to hear that we were able to enhance your trip and make it memorable. I look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe Geoffroy General Manager

Novotel Airport Suvarnabhumi

Customer review rating 4.4/5

Corrie V. R. Business - 09/08/2019 AccorHotels review

I feel the hotel is very expensive and rooms are quite old. We could not enter our room on check-in due to the door lock not working and had to wait in the passage for about 30 minutes for a new room to be assigned. The hotel compensated by providing us with some snacks. Staff was very friendly and helpful, and the pool area is great. The shuttle service to the terminal is very good. There is a pervasive odor in the hotel, probably from the carpets in the passages. Beds very comfortable, but too soft for me. Restaurant was good and reasonably priced. Overall enjoyed the stay.

Dear Valued Guest, Thank you for staying at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok. I was extremely concerned to read your comments about the behavior of some of our Front Desk associates as well as the room key issue. These have been shared with our Front Office Manager, who will provide appropriate training with those mentioned. Certainly we should have given you a better explanation and I unreservedly apologize for the inefficiency service. Further to your comment, I am delighted to personally share with you that we will be implementing many upgrades to the property within this upcoming year and I hope we will demonstrate the differences once the project is finished. Lastly, thank you for bringing to my attention the difficulties you encountered with. If there is any future plan to visit us or any further comments about us, please feel free to reach out to me any time. Sincerely yours, Christophe Geoffroy General Manager

overpriced

Customer review rating 4.4/5

Anonymous Business - 09/08/2019 AccorHotels review

nice experience

Dear Valued Guest, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. However I am sorry that you find our hotel price expensive. I surely welcome your feedback as it is an important part to continuously improve the quality of our guest’s stay experience. We are looking forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport. Sincerely yours, Christophe Geoffroy General Manager

One Night

Customer review rating 4.4/5

Mt Families - 09/08/2019 AccorHotels review

We have stayed one nighters several times before at Novotel Suvarnabhumi due to transfers to other flights. Pricey compared to farther hotels but very convenient with great shuttle service at both the airport and hotel. We were in need of a self laundry service and talking to not only the Concierge but as well as the staff, we were directed to a 1 year old washer/ dryer business that was very well kept about 5 minutes away. While waiting, we also explored the area which is evolving to a clean welcoming district.

Dear Valued Guest, Thank you very much for your continuously stay with Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager

Nice quiet hotel that is very convenient for BKK airport, but showing its age

Customer review rating 4.4/5

Anonymous Couples - 09/08/2019 AccorHotels review

Clean and pleasant room with good beds and good selection of TV channels. Convenient shuttle to the terminal.

Dear Valued Guest, Thank you for sharing this wonderful experience. We are glad to have a chance serving you. We are thrilled to learn that you have enjoyed your stay with us. Your comment about our room and location are appreciated. Sorry that our room is getting restyled, but rest assured, it will become even more attractive soon since the renovation plan is our upcoming project. Once again, thank you for your recommendation, and we look forward to seeing you again soon. Best Regards, Christophe Geoffroy General Manager

Happy stay in novotel

Customer review rating 4.4/5

Peter B. S. Couples - 09/08/2019 AccorHotels review

Online chek in good food eat to place in the hotel the man take the bag an the room 1040 same like Last time super room we like so must we stay in the hotel to times in one week me an my wife like it a lot we Will come back agen see you agen

Dear Valued Guest, I am delighted to learn how much you enjoyed your stay with us at the Novotel Bangkok Suvarnabhumi Airport Hotel. I am happy to learn that our service and facilities far exceed your expectations. Room 1440 is already noted to your profile for the future visit as well. Do reach out to me, should you need any inquiry. We certainly look forward to the opportunity to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager

Comfortable and ideal

Customer review rating 4.4/5

David Couples - 09/08/2019 AccorHotels review

Stayed for a full day whilst waiting for a very late night flight. Ideal location, ideal facilities for a comfortable stay.

Dear Our Valued Guest, I’m glad you valued our location as well as the facilities. It’s nice to hear that our team made your stay comfortable and meet your expectation. With my great pleasure, your feedback has been shared among the team and we hope to see you again very soon in the near future. Sincerely yours, Christophe Geoffroy General Manager

Sumptuous.

Customer review rating 4.4/5

Siggy Couples - 08/08/2019 AccorHotels review

Easy check in, luxurious room.

Dear Our Valued Guest, Thank you very much for your recent visit with Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment about our room as well as the check-in experience. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager

Excellent

Customer review rating 4.4/5

Yvon C. Business - 08/08/2019 AccorHotels review

My last stay at your hotel I think my room was 4562. In the bathroom “the telephone shower hose “ was broken and leaking. Sorry I forgot to told front desk.

Dear Our Valued Guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to let us know about your stay with us is appreciated and well received in regard of the telephone shower hose that did not work properly. I have instructed our Executive Housekeeper and Chief Engineer to inspect the room to ensure that the appropriate actions have been taken to avoid any re-occurrence. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe Geoffroy General Manager

Stressless

Customer review rating 4.4/5

Mitch Families - 07/08/2019 AccorHotels review

Comfortable and a smooth check in process

Dear Our Valued Guest, I am delighted to learn how much you enjoyed your stay with us at the Novotel Bangkok Suvarnabhumi Airport Hotel. I am happy to learn that our service and facilities far exceed your expectations especially at the check-in area. Thank you for recommending our hotel. We certainly look forward to the opportunity to welcoming you back in the very near future. Sincerely yours, Christophe Geoffroy General Manager

Happy and very satisfied

Customer review rating 4.4/5

Anonymous Friends - 07/08/2019 AccorHotels review

Even though the short stay I am happy

Dear Our Valued Guest, We are delighted to hear that your stay met all your expectations and created such a great impression towards us. We remain at your service and looking forward to ensuring the comfort of your upcoming stay at our property. Sincerely yours, Christophe Geoffroy General Manager

Another good short stay at the Suvarnabhumi Novotel

Customer review rating 4.4/5

Paul W. Solo - 07/08/2019 AccorHotels review

I recently had a one night stay. I like the new business model of having the room to 24 hours. No need to rush out in the morning. Rooms are big and quiet and good bathroom. Really good buffet breakfast with heaps of variety. Excellent customer service throughout the hotel. Rooms are very quiet.

Dear Our Valued Guest, Thank you so much for your amazing review about your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. I’m glad you valued our 24hours flexi policy, facilities as well as the service. It’s nice to hear that we made your stay comfortable and able to suit your trip. With my great pleasure, your feedback has been shared among the team and we hope to see you again very soon in the near future. Sincerely yours, Christophe Geoffroy General Manager
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