Hotel - Novotel Bangkok Suvarnabhumi Airport
Novotel Hotel Novotel Hotel

Novotel Bangkok Suvarnabhumi Airport Hotel

4.0/5 6,664 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 00h00
Check out up to 00h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental
    • Billiards/Snooker
    • Table tennis

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24
    • Opening hours : Week-end 24

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 612 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 63 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 13,010 reviews

Our guest reviews for Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,664 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 19/02/2019 TripAdvisor review
« Consistently Good »

As we travel toad from Hua Hin and to and from the US, it is comforting to know that the Novotel provides consistent service. We can count on the necessities to be provided and a friendly staff to look after our needs. We love that the Novotel also provides transportation free of charge to and from the airport and hotel.

Petra Couples - 14/02/2019 AccorHotels certified review
« Excellent Hotel with extermly great service »

Rooms are clean and beds are very comfortable , air-condition is one of the best from the most hotels we stayed in .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our room and the cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Anonymous Solo - 13/02/2019 AccorHotels certified review

2 cockroaches in my room . Very disappointed I have never had this experience at another Accor property. And that was my complimentary night that I used for my Accor plus platinum membership

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for letting me know this issue. I hereby would like to apologize for this matter, We discussed this point with the team to address it immediately as it is unacceptable. It is really embarrassing for me, and I am conscious that any explanations will not erase the unsatisfying experience you have been through. It was kind of you to bring these cases to my attention, and despite this I do hope that we will be able to accommodate you when you next plan to stay at Suvarnabhumi Airport and would like to offer you a complimentary room upgrade to the executive suite with afternoon tea benefit at our property. Please let me know if this would be suitable on your side. In meantime I stay at your disposition. Sincerely, Christophe Geoffroy General Manager

John N. Couples - 13/02/2019 AccorHotels certified review
« Very comfortable stay »

Hotel just what we wanted, quiet, near the airport, suited us very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Welcome back! and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Cameron G. Couples - 13/02/2019 AccorHotels certified review
« Exactly the accommodations we needed »

Could not have been better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Jacques K. Solo - 13/02/2019 AccorHotels certified review
« Me Jacques K. »

Extremely relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Welcome back! and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Sean C. Business - 13/02/2019 AccorHotels certified review
« Great stay, amazing breakfast. »

Wonderful, no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Ecdrum Friends - 13/02/2019 AccorHotels certified review
« High quality, great location for airport, courteous, friendly and efficient staff. »

Trouble free, comfortable and convenient for airport stopover. Very happy with quality of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our staff as well as the location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Richard Business - 13/02/2019 AccorHotels certified review
« Outstanding customer service and very pleasant stay at this hotel. »

Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel customer service! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Solo travel - 13/02/2019 TripAdvisor review
« Handy and Dandy »

Stayed there for one night in transit good all round experience was in a premier room which was nice went to the sports bar and watched ManUtd win which made my night . The breakfast was good lots of variety

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hydrous, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate and review your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. We are glad that you enjoyed the sports bar and our breakfast at the square restaurant. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe G General Manager

G. I. Couples - 12/02/2019 AccorHotels certified review
« Very comfortable and convenient stay. »

Check in was very easy. We appreciated the shuttle from and to the airport and the quick help with our bags. Our room was lively and room service very quick to bring our order. A perfect place to overnight at the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our front desk, housekeeping and room service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Anonymous Couples - 12/02/2019 AccorHotels certified review
« Good »

Location is one of the best if you look for hotels near the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Welcome back again! and thank you for the great review of our hotel and location! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

David Solo - 12/02/2019 AccorHotels certified review
« Friendly and efficient service with a smile »

I stayed one night waiting for my flight to Almaty. Great room and I watched the football in the sports bar nice beer and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Welcome back! and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Elijah Y. Business - 12/02/2019 AccorHotels certified review
« Good »

Overall very satisfactory, however, having stayed there on a number of occasions, I have noticed that the WiFi occasionally drops out. Additionally, the shower tap protrudes way too far out and I constantly find myself inadvertently turning it into the full hot or full cold detent. Apart from that, the comfort and the general ambience of the hotel is very satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive a sincere feedback from our value returning guest. Please be inform that we are working to improve the speed of wifi right now and kindly patiently wait to see the new upgrade room which will come by the last quarter of this year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Amanda Solo - 12/02/2019 AccorHotels certified review
« Overpriced »

Your great advantage is your location. My short stay was fine, but for what you charge I would expect faster internet and speedier service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Welcome back! and thank you for the sincere review of our hotel! Please be inform that the IT manager is working on speed of the WiFi at the moment. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Tim K. Friends - 11/02/2019 AccorHotels certified review
« Great Location for an early morning flight »

This was our second stay here. The location (5 minutes form Suvarnabhumi Airport) is excellent if you have an early morning flight. The room was excellent with good WiFi. The pool is great (although the bar itself - which you can swim up to) was undergoing renovation and so there was a temporary bar in place. The restaurants are very good with different themes. Sports bar, Lounge bar, Japanese and Buffet restaurant. Staff are friendly and attentive. Check in/out was simple. My partner checked in before me because he had an early arrival but I let the hotel know and there was no problem with this. This hotel is a great place to relax before a long flight and takes the worry out of travelling from Bangkok city itself and hitting a problem with the traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! It was good to see you back again and It had been almost a year since your last visit in February 2018. We are glad that you enjoyed your stay and hope to see you again every year. Sincerely, Christophe Geoffroy General Manager

Mark A. Business - 11/02/2019 AccorHotels certified review
« Good stay »

Just a brief overnight stay which was comfortable and satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Welcome back! and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

David Families - 11/02/2019 AccorHotels certified review
« A great stay near to the airport »

A great experience. Efficient and friendly check in. Clean rooms. A nice fitness center with 24 hour access and plenty of equipment. A nice breakfast with several choices and made to order items. Complimentary round trip transfer to the airport. It met all of my expectations and made my 1 night stay in Bangkok easy and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. Our biggest asset of the hotel is our people and I am happy to hear that we were able to enhance your trip and make it memorable. I look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Best Regards, Christophe Geoffroy General Manager

Js Business - 11/02/2019 AccorHotels certified review
« good »

i think room is quite far from lift and an not easy to find the room. outside the room looks quite old- may need some renovation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. We will take note on your room preference and next time the room allocation should be nearer to the lift. Our renovation will begin by the last quarter of this year. Please wait patiently for our new upgrade room and other facilities. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

Eddy Business - 10/02/2019 AccorHotels certified review
« Expensive service »

Breakfast not included in the room. Door locker broken. Room not cleaned properly No aminities in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback on room cleanliness and room readiness is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, for the breakfast issue please be inform that your room rate on the previous stay( 3,350 Net) was included with breakfast. However, the other rate on May 10-13(2,950 net) was on room only basis. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

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