Hotel - Novotel Bangkok Suvarnabhumi Airport
Novotel Hotel Novotel Hotel

Novotel Bangkok Suvarnabhumi Airport Hotel

4.0/5 6,444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 00h00
Check out up to 00h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental
    • Table tennis

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24
    • Opening hours : Week-end 24

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 612 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 63 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 11,667 reviews

Our guest reviews for Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jarusthamaporn T. Friends - 18/09/2018 AccorHotels certified review
« Good time to stay here »

When i came to check in staff was very freindly and also she get an offer for which room that i prefer get i should a garden view but unforunately ,thai garden was under constructer but staff already informed me after 5pm. It will be done.my freinds and i went to the sauna we got a lot of happiness and enjoy at fitness good staff and khun Top he is very welcome and reccommend us for how we use the facilities. the bed was the best i feel sleep and didn’t want to wake up it’s comfortable.if you looking for the hotel near BKK airport don’t be miss to choose novotel airport bkk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

R. M. Families - 18/09/2018 AccorHotels certified review
« Great stay »

Pleasant stay for 1 night. Great room and comfy bedding and a brilliant buffet breakfast. Friendly staff who always had a smile!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is a pleasure to receive a good feedback on room and breakfast as well as our staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Anonymous Families - 17/09/2018 AccorHotels certified review
« Respectful staff, clean modern room, and an air conditioned animal holding room was exactly what I was looking for. »

I had a wonderful time staying at your lovely hotel. I needed a room for 9 hours as my family and I with dog werr transiting from Cambodia to Korea. We found the security office with friendly staff were a great location to hold our small dog while we rested in our beautiful room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our security team, for their special care on your dog. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with your family will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Peter Solo - 17/09/2018 AccorHotels certified review
« Mr »

Very happy with stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for your recent review and excellent score and feedback. We are delighted that everything was to your satisfaction and that the staff at Novotel Bangkok Suvarnabhumi Airport Hotel helped make your stays. Thank you for continuing to support us for many years , We look forward to welcoming you back again. Sincerely, Christophe Geoffroy General Manager

Sylvia Friends - 17/09/2018 AccorHotels certified review
« Enjoyed the stay »

Staff was friendly and curteous. Room was comfortable. Where I would suggest some improvement is a greater variety of food for the buffet breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, I am so pleased to hear that you had a relaxing time at Novotel bangkok Suvarnabhumi Airport and for your positive feedback on our facilities here. Thanks for mentioning our staffs and your suggestion on the variety of breakfast. Enjoy the rest of your vacation and hope to see you again in the future. Regards Christophe Geoffroy General Manager

Volker L. Business - 17/09/2018 AccorHotels certified review
« Good location, but overpriced and a little worn out »

The location close to the airport is great to catch an early flight (thats why I stayed here already two times), but it is totally overpriced. There ate better hotels downtown at half the price. Also, some rennovation needed. Carpet on the hallway close to my room worn out, and in bad shape.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. However I am sorry that you find our hotel price expensive compared to the hotels downtown. I surely welcome your feedback as it is an important part to continuously improve the quality of our guest’s stay experience. Our hotel is suitable for Guest who has an early flight form Suwarnabhumi and wanted to avoid the traffic in Bangkok. As the hotel connects directly by foot to the airport and is only a short 5 minutes walk away from the lobby. Lastly, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Micah N. Solo - 17/09/2018 AccorHotels certified review
« Service and room were excellent. »

Had a very long trip the next morning. The service, food, and room were excellent and I slept well. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our service, food and excellent room that allowed you to had a great sleep. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Aileen Solo - 17/09/2018 AccorHotels certified review
« Satisfying »

For a transit traveller, the location is very conducive. Though it’s a short time staying at the hotel, I can still manage to get relaxed and ready for the long hours travel the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you very much for your recent visit at Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment on our hotel location. The time you have taken to review your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager

Sithee Solo - 17/09/2018 AccorHotels certified review
« warmly welcome! »

Great dinner and breakfast, the staffs were nice and friendly, clean and quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

John Couples - 16/09/2018 AccorHotels certified review
« Overall, great »

Can’t complain. Service is great, good breakfast selection. Our bed was a bit soft but still fine. The only complaint I have is the carpet in the hallways. With our room being very far from the main lift, the carpet grips the wheels on the suitcase so it’s challenging wheeeling your bag from your room. We were a bit a exhausted and hot by the time we reached the lift.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for your continuous support towards Novotel Bangkok Suvarnabhumi Airport Hotel. We are most delighted to learn that you enjoyed the hotel’s service and facilities. Your particular comment especially about room allocation and carpet has been passed onto our front team to make the record on your profile for your room preference. If there is anything we can do prior your future stay, please do not hesitate to contact us at your convenience. Sincerely, Christophe Geoffroy General Manager

Paul L. Families - 16/09/2018 AccorHotels certified review
« An excellent stay »

An excellent experience. If I could offer some constructive criticism, the pool area could do with a steam clean around the pool surrounds and the water jets don't work in the spa area. Other than that it was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for posting your review. I am extremely happy that you had an excellent experience. Thanks for mentioning our pool and surrounding area. The comment had been pass along to department concerns and the immediate action will be taken. Once again I am so glad that you had a great stay with us and we look forward to seeing you again sometime. Regards Christophe Geoffroy General Manager

Yujiro S. Business - 16/09/2018 AccorHotels certified review
« Alright »

Only 1 night , very good experience, no problems!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, I would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your home away from home and always taking time to rate us. Feedback such as this from our regular guest is highly valued. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. Your particular comment on the breakfast chef had been pass along to the kitchen team for their alertness and well performance. Your satisfaction is our best reward. Best Regards, Christophe Geoffroy General Manager

Dominic O. Families - 15/09/2018 AccorHotels certified review
« Convenient, friendly, great quality and no fuss »

Our experience staying with you was fantastic. Following a 9hr flight, it was so good to have one of your shuttle buses take us to your wonderful hotel. We had an 18hr stopover, so the the convenience of 24/7 check-in was a godsend. The kids loved the room, the gym and the lovely, cooling splash pool. It was very conveniently located - we were able to easily get a taxi (or train) to downtown Bangkok to see the splendidly inspiring Royal Palace. The dinner we had at one of your restaurants was also fantastic. Finally, the convenience of simply walking out of your foyer and having one of your shuttles immediately take us back to the airport was no-fuss and stress free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you very much for your stay with Novotel Bangkok Suvarnabhumi Airport Hotel and your kind feedback! It is a great pleasure to read your review. We appreciate your comments especially when you mentioned about our staff, the pool, the room as well as our convenience transfer. We are proud to be at your service and to know that each of your family members expectations were met. If there is anything we can do prior your future stay, please do not hesitate to contact me at your convenience. Sincerely yours, Christophe Geoffroy General Manager

Shelley R. Families - 15/09/2018 AccorHotels certified review
« Mrs »

Shuttle great, room good and location fantastic for what we were after being a 12 hour stopover

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Sincerely yours, Christophe Geoffroy General Manager

Trevor W. Couples - 15/09/2018 AccorHotels certified review

When I checked out the assistant accepted my cards and said all is ok. I have since checked my account and see you have taken $86.05. I have written an email to ask why however I have not received a reply. I see this as very average service and unsatisfactory and am considering doing a comment on line to this effect should you continue to ignore this question. Trevor W.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I am very sorry to learn that your email was left unanswered. I called for an investigation and found no email. Allow me to explain that upon arrival, the hotel estimated possible expenses for your stay and then preauthorized that amount as a guarantee only. In your case, the amount was of THB 2,000. Following the completion of your stay, the bank will automatically reverse the transaction as a credit; however, it will take approximately a few weeks to coordinate between our local bank and your bank. Please allow me to reassure you that the reverse of the guarantee amount is being processed. And if there is anything else that I can do to assist you, please let me know at your convenience. Sincerely yours, Christophe Geoffroy General Manager

Anonymous Business - 14/09/2018 AccorHotels certified review

Great location easy to the transportation system. The staff was excellent and helpful, nice rooms and the restaurant was excellent. Very nice stay in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our staffs, location, room and the restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Terry F. Business - 14/09/2018 AccorHotels certified review
« Managing Director »

OK - but please acknowledge that Mr Terry F. stayed at your Hotel on the booking - not Susan F. - this is a continual problem which is very annoying!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for your feedback and I am sorry to hear that you were disappointed with some aspects of your stay with us. I fully understand your negative feelings with regards to the shuttle van pickup and poached eggs order at breakfast. I will be looking into the matter as to why it wasn't done the way it should be. The Biz lounge team had already been inform about your comment on the guest name. Please rest assure that it will not happen again on your next visit. Thank you for your support toward Novotel Bangkok Suvarnabhumi Airport Hotel and I hope that you Your next visit will be pleasant than the previous one. Sincerely, Christophe Geoffroy General Manager

Gisela Solo - 14/09/2018 AccorHotels certified review
« Sweet »

It is such a grest experience yo stop over and break up the long flight from Australia yo Germany. I feel so rejuvenated and cared for. The staff is excellent, so caring and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thanks for your great feedback and I am delighted to hear that Novoel Bangkok Suvarnabhumi Airport Hotel exceeded your expectations and that our staff made you feel welcome and exceeded your expectation. Your comments on our friendly staff and accommodation, service and facilities are much appreciated. Hopefully we will be able to welcome you back again soon. Sincerely, Christophe Geoffroy General Manager

William Couples - 14/09/2018 AccorHotels certified review
« It is always a pleasure to stay at your hotel. »

AS always, the staff are professional and obliging. The restaurants are also excellent. The hotel well deserves its reputation as a superior airport hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We would like to thank you for your time and your positive comments regarding your recent stay at Novotel Bangkok Suvarnabhumi Airport HOgtel. We are most delighted to read that you always have spent a great time with us. Your encouraging and kind comments are a great motivation and give our staffs even more enthusiasm in maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staffs, as we strive continuously to reach excellence. Once again thank you for choosing Novotel Bangkok Suvarnabhumi Airport. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We look forward to welcoming you back soon for another Novotel experience. Regards, Christophe Geoffroy General Manager

Anonymous Business - 13/09/2018 AccorHotels certified review

Wonderful stay; great service. Fabulous breakfast - thank you so much for starting breakfast so early!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm glad that you love our breakfast and the operation time, Which is suitable for all guest who have an early morning flight. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

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