Novotel Bangkok Suvarnabhumi Airport Hotel 4 stars

TripAdvisor rating 4.0/5 6,956 reviews
Novotel Bangkok Suvarnabhumi Airport
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Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • Outdoor garden pool, spa, fitness centre

  • 24-hour buffet dining at The Square

  • Ergonomic work space, marble en-suite bath

  • Premier Floor VIP room with Lounge breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 00h00

Check out up to 00h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel
Moo 1 Nongprue Bang Phli
10540
samut prakarn
thailand

Tel: +6621311111

Fax: (+66)2/1311188

Contact email

Check-in from 00h00

Check out up to 00h00

  • BKK City Centre :   Suvaranbhumi

  • By plane

    SUVARNABHUMI BKK At 0.3km / 0.19 miles - Shuttle free

GPS :13.696579, 100.751698

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room King or Twin

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 king size bed

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 34
  • Views: Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 king size bed

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor 2 Single Beds

  • Max. number of persons: 4
  • Area: From 34
  • Views: Pool side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor One King-size Bed

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 56
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor Suite 1 Double Bed

  • Max. number of persons: 4
  • Area: From 63
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

24-hour dining restaurant with international buffets, à la carte and Sunday Brunch

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SALA THAI

Type of cuisine: null

Photo non contractuelle / Strictly non binding

Authentic Thai cuisine

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDEN VILLAGE

Type of cuisine: null

Photo non contractuelle / Strictly non binding

The luxurious and elegant Chinese restaurant features an exquisite selection of traditional Cantonese dishes. Various finest food is created by Chef Prasit Jariyayothin, experienced for more than a decade at famous Chinese restaurants.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KINSEN

Type of cuisine: Japanese

Photo non contractuelle / Strictly non binding

Modern Japanese cuisine offering a variety of popular Japanese dishes and regional specialties. Exciting Japanese open kitchen for Teppanyaki by Chef Phairot Khong-un.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOURMET

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

With a sophisticated selection of homemade French pastries, croissants and confectionery, Le Gourmet evokes the experience of a fine afternoon in a boutique patisserie in Paris.

Lunch

07:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM LOUNGE

Photo non contractuelle / Strictly non binding

A joyful place for relaxation offers a wide range of cocktails and beverages with live entertainment Monday-Saturday from 18.30 h until 22.00 h. Atrium Lounge also features a cigar room with comfortable sofas and a selection of finest wines and cigars.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Photo non contractuelle / Strictly non binding

Healthy drinks, light snacks and cocktails

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TOUCHDOWN SPORTS BAR

Photo non contractuelle / Strictly non binding

Open daily from afternoon till late for your casual bites with local and international beverages while your favourite sports games are on.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 814

  • Maximum capacity: 1,300 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

15,668 reviews

tripadvisor

TripAdvisor Rating 4.0/5

6,956 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great stay

TripAdvisor rating 4.0/5

Nomad557276 Solo travel - 17/11/2019 TripAdvisor review

Walking from airport, clean, modern, spa facility, friendly staff, easy access to town with train - which is safe even to midnight, clean, cheap train connected to Metro. 24 hr rate instead fix check in and check out time - very good for transit guess.

Dear Nomad557276, Thank you and we greatly appreciate you taking the time in providing comments about your stay at Novotel Bangkok Suvarnabhumi Airport. I will definitely ensure that the comments you have provided will be shared to our entire Team. These will keep our Team motivated in always aiming for the highest level of service experience to all of our guests at all times (clean rooms, friendly staff,24hours flexi stay). On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Christophe G General Manager

transit stopover on the way home.

Customer review rating 4.4/5

Dwayne Business - 14/11/2019 Confirmed reviews AccorHotels

checking and facilities all met expectation

post Nepal trek transit

Customer review rating 4.4/5

Richard N. Friends - 14/11/2019 Confirmed reviews AccorHotels

We had a great time at the hotel, it was a 24 hour transit , so we enjoyed the pool and the sports bar

Excellent airport hotel

TripAdvisor rating 4.0/5

david1609 Couples - 14/11/2019 TripAdvisor review

From complimentary transfer to speedy check I In. This hotel is so convenient An excellent restaurant & lovely well appointed rooms make this transit hotel an easy choice If you do not need go stay in the city it is a good choice

Dear David1609, Thank you for taking the time to share your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. We are delighted we were able to provide you with an enjoyable and convenience stay. We take pride in providing outstanding professional service, so your comments about our location, service, room and facilities are greatly appreciated. Your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional Novotel service. Thank you once again for reviewing and we hope we can welcome you back in the very near future. Sincerely, Christophe G General Manager

Mold mold mold - avoid this hotel!

TripAdvisor rating 4.0/5

CarlaA927 Business - 14/11/2019 TripAdvisor review

I've been staying at this hotel since it opened in 2006 and it is deteriorating FAST with very moldy rooms that have a very foul odor. I stayed there 4 nights ago and got such a bad headache and stomach ache from the mold and smell in my room, I had to request to change rooms in the middle of the night which was horrible with an early morning flight the next day. I've had to change rooms on my previous 3 stays as well and am honestly confused why I continued to book this property. They always find new rooms for me -- but the new rooms are only incrementally better, but still the air was not fresh in the room. And -- it is such a hassle to always request to change to a different room. They have been unable to maintain the hotel to Novotel standards. I will avoid this hotel going forward because there are many nearby properties that are new and well-maintained. Don't get sick. Don't stay here. A terrible way to start or end your time in Thailand.

Dear CarlaA927, Thank you for continuous support and please accept my apologies over the inconveniences you faced during your last stay with us. Referring to your comments concerning the cleanliness of your room and the condition of the room amenities. I am sincerely sorry as it also appears that our staff's responsiveness was not adequate to your concerns and to the embarrassing situation as we aim to provide our guests with a pleasant and memorable experience and adhere to the highest hygiene standards. Please do rest assured that this incident has been taken seriously, as well as a training plan to be conducted by our Housekeeping Manager in order to avoid this to reoccur. I do hope that you will allow us to restore your trust in our commitment to service. It will be my privilege to organize your room together with our front desk team, I look forward to welcoming you back to our property in the near future. Please do let me know if your travel plan bring you back again to Bangkok. Sincerely, Christophe G General Manager

very convenient to the airport

Customer review rating 4.4/5

Frank Business - 13/11/2019 Confirmed reviews AccorHotels

I came from the US it was a brutal long flight but when I arrived to Novotel Hotel it was five minutes from the Airport and the room was nice, breakfast was grate, the pool was relaxing,

Dear Valued guest, Welcome back again and thank you for staying with us twice!. We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our room, breakfast, as well as the swimming pool. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

I love this hotel and have returned multiple times when in Bangkok.

Customer review rating 4.4/5

Anonymous Solo - 13/11/2019 Confirmed reviews AccorHotels

My experience is always good staying at this Novotel. The problem I had this visit was that when I was checking out and wanted to pay in US dollars for the service I had used I was told I had to pay in Baht. I had spent all my Baht as I was leaving Thailand. I used my credit card reluctantly as there is a transaction fee when using my credit card outside the USA. In the future I will not use the hotel services.

Good short term expensive stay. Great staff, lovely hotel

Customer review rating 4.4/5

Don Couples - 13/11/2019 Confirmed reviews AccorHotels

Everything about the hotel is great - location, staff, convenience, rooms, pool, etc. Highly recommended but be prepared to pay more than other options

Above average Airport hotel

Customer review rating 4.4/5

Anonymous Couples - 13/11/2019 Confirmed reviews AccorHotels

Rooms were lovely, staff friendly and helpful. Food okay. Only issue don't play loud music in the bar, overall a good airport hotel. It would help if you could walk from the terminal!

Mrs Mee lee C.

Customer review rating 4.4/5

Anonymous Friends - 13/11/2019 Confirmed reviews AccorHotels

Room I had was very tired and not comfortable, disappointed

Dear Valued Guest, Welcome back again! thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that this time your room experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and improve the service we are providing. The hotel renovation plan is going to start next year around March. The plan will included rooms and public areas facilities as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

old hotle

Customer review rating 4.4/5

Anonymous Business - 13/11/2019 Confirmed reviews AccorHotels

This hotel is a little old but very convenience.

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

Excellent.

Customer review rating 4.4/5

S. M. Couples - 13/11/2019 Confirmed reviews AccorHotels

Wonderful hotel.

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Not a bad choice for transit stay

Customer review rating 4.4/5

Njo Business - 13/11/2019 Confirmed reviews AccorHotels

Very close to the airport, the room is turning old but still comfy to stay. Noise insulation has to be improved in between rooms. The layout of the hotel is strange, long distance walk from lift to some rooms.

Dear Guest, Thank you for staying with us twice and for taking the time to share your feedback on our room and over all hotel conditions. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

Very relaxing stay in between 2 long distance flights

Customer review rating 4.4/5

Wim D. M. Business - 13/11/2019 Confirmed reviews AccorHotels

Would recommend my stay to relatives

Dear Valued Guest, Welcome back again and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Fabulous

Customer review rating 4.4/5

Annie S. Couples - 13/11/2019 Confirmed reviews AccorHotels

We had a great time and would definitely stay at this hotel again we loved it .

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager
Customer review rating 4.4/5

Robert Business - 13/11/2019 Confirmed reviews AccorHotels

convenient for airport

Dear Valued Guest, Welcome back again! Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Goeffroy General Manager

perfect

Customer review rating 4.4/5

Mike Couples - 12/11/2019 Confirmed reviews AccorHotels

great

Dear Valued Guest, Welcome back again! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Mr

Customer review rating 4.4/5

Suwan S. Solo - 12/11/2019 Confirmed reviews AccorHotels

Always nice to stay here after long flight

Dear Valued Guest, Welcome back again and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

As expected

Customer review rating 4.4/5

Anonymous Business - 12/11/2019 Confirmed reviews AccorHotels

I have stayed several times at this hotel - so it was as expected. Room clean although the hotel is getting a little worn.

Dear Valued Guest, Thank you for your great support toward our hotel. We appreciated your kind review and glad that you enjoyed your stay. We hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Lovely hotel

Customer review rating 4.4/5

Lesley Families - 12/11/2019 Confirmed reviews AccorHotels

Great amenities, excellent service with friendly staff

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our hotel amenities, excellent service and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager
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