Hotel - Novotel Hyderabad Convention Centre
Novotel Hotel Novotel Hotel

Novotel Hyderabad Convention Centre Hotel

4.5/5 1,617 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 34 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 287 rooms
  • 287 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,923 reviews

Our guest reviews for Novotel Hyderabad Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,617 reviews
Abh Business - 11/08/2018 AccorHotels certified review
« Stay good. Service good. But I need in to check in and check out »

Stay and Amenities were good. I had to wait for a while for check in. The process was very slow. I would prefer in room check in and check out next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhishek, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to the speed and efficiency of check in and check out feedback is duly noted. Please be rest assured that we will re look in to our service levels to ensure a pleasant check in / checkout experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora Resident Manager

Bobby Business - 11/08/2018 AccorHotels certified review
« Mosquitos everywhere. Thousands of them. »

The building and staff are nice enough. Wifi was poor and didn't work in the half of the building past the cafe, where the convention was. The biggest issue was the mosquitos. In the conference, in the bar, in the lobby, in the room, just a disaster. Reviews from previous years have replies like "We are working on a solution" it seems like those were empty promises. It's really bad, would not recommend to a friend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel is located in major business district surround by lush green vegetation and provides both business & leisure travellers with the same high level of comfort, relaxation and well-being. The hotel is surrounded by lush vegetation, which is also one of the most popular features of our property. But needless to say this leaves us exposed to the natural surroundings. Although very thorough and robust pest control is undertaken to maintain the comfort of all of our guests, we sincerely regret for the inconvenience you encountered. We tried calling on your mobile number which was shared upon arrival and couldn’t get in touch with you if you can share the alternate number we would like to take an in detail feedback from you. Sincerely, Gorav Arora Resident Manager

Himanshu T. Business - 11/08/2018 AccorHotels certified review
« fine »

It was alright, I guess.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Himanshu, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Rainie Business - 09/08/2018 AccorHotels certified review
« A place to fall in love »

Your staff, across all areas of the hotel, made me feel welcome and cared for, like I was staying with family! Karthik at the front desk made sure my reservation was taken care of every step along the way. He even found a way to make my room available when my trip was extended and the hotel was booked up. But, more than that he was the first face I saw in the evenings when I got done with work, greeting me like an old welcomed friend! Shiva in dining, made sure I always had conversation in the evening with my wine and cheese platter, making sure I never ate alone! And housekeeping left me sweet little gifts of flowers, English magazines, and elephants made of towels every day! These names and events stand out but, there is so much more! The guys who smoke for mosquitoes always made sure the coals and incense were burning next to me. Tasi in the spa, coming in on her day off to thread me. Quailie who looked stunning greeting me by name every day... Hands down this is the best hotel I have ever stayed at and it was your staff who made all the difference!!! Feedback: the lake that fills up in monsoon season is the source of your mosquitoes, drain it, and treat the water at the source! This will solve so many challenges from staff getting sick to guests getting eaten alive... I still have scars! The gentleman in the spa, he is a little surly, and doesn’t really know the services, maybe he might be happier in a different role.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback regarding the Spa services is of deep concern to me and has been highlighted this with the Spa management and we will take appropriate measures to address any feedback from you. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Business - 09/08/2018 TripAdvisor review
« Novotel HICC »

Over all the hotel is very good. Buffet is also very good, with very wide variety of spread. There is one problem for buffet selection on weekend, it is compulsory to have the dinner with drinks?!!... The person who do not want or does not drink has no option but to pay for it?!!!... This is not acceptable. This is really over charging for the person who has no choice (around 40% extra). The choice should be given to people Food+drinks package & only food package. The pillows in the room are good but very thick, so for proper sleeping one needs to have thin and soft pillow, there should be one such available.

Anonymous Business - 08/08/2018 AccorHotels certified review
« Good hospitality. »

Was there on a business trip, in brief hotel is overall good, staff is very much friendly, special thanks to Swati and Front Office team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paras, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Anonymous Business - 06/08/2018 AccorHotels certified review
« It was okay but staff were not as friendly as before »

Everything was fine except they told me I ate the chocolates in the mini bar. Also since I am not using my free transpo to the office since Im always going with my colleage, I asked if it is fine not to charge the transpo going to the mall but the manager did not approve it. Given that Im a regular client, I hope the staff will be more accomodating but I did not feel any special treatment during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marinel, We very much appreciate your feedback regarding your stay at the Novotel Hyderabad Convention Centre. Your feedback indicates your expectations were not met in certain areas like Minibar and Travel desk charges your feedback is duly noted and we will take appropriate measures to address your views. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora Resident Manager

Punit S. Business - 06/08/2018 AccorHotels certified review
« Awful and disturbing »

I am a accorplus member and have stayed at hotel of accor group and had dinning experience too but In Hyderabad novotel convention centre it was ridiculous as a waiter came to me for a breakfast bill twice saying it was not included in stay and I had to pay it.he was behaving as if I would ru away with it.it was some system error but he was not listening a d disturbed me during breakfast twice and also left my breakfast and walked away. Ridiculous behaviour with a member guest .I will strongly not recommend it.very bad service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Punit, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am concerned that your experience did not meet your expectations please allow me to express my sincerest apologies. As per telephonic conversation with my colleague Koyeli your feedback is duly noted and I have already highlighted your feedback to our Food and Beverage team and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora Resident Manager

Subhash B. Business - 06/08/2018 AccorHotels certified review
« Not worth the money at all »

Staff were so uncordial. Terrible hospitality. Surely not a recommended place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Subhash, Please allow me to express my sincerest apologies. As per telephonic conversation with my colleague Koyeli your feedback is duly noted and I have already highlighted your feedback to all our team members and please rest assured that we are taking the appropriate measures and we will work on it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora Resident Manager

Daniel S. K. Families - 03/08/2018 AccorHotels certified review
« Great Experience Again »

Very good experience, good rooms, good staff and ample space around. Convenient location too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Ram R. J. Families - 02/08/2018 AccorHotels certified review
« Excellent Break »

Very good management ,only regret if I could get a bigger room on the room upgrade voucher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ram, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Dr A. B. Couples - 01/08/2018 AccorHotels certified review
« It was awesome stay »

Stay was good starting from checkin to checkout. As a loyalty member I was upgraded to pool view room. Everything was perfect except few things from housekeeping side for which we need to call multiple times. Bath robs and slippers were not kept in the room and amenities were for only one occupant were as room was booked for two of us. So had to call multiple times to HK Staff for the same. Rest all was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abu b., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that your feedback regarding the housekeeping is passed on to the concerned department and we will look into it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Vimal G. Business - 31/07/2018 AccorHotels certified review
« best experience »

I am greatly proud to have dedicated, hard working and committed staff members and it is because of you all that we are getting a great response from our guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vimal, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Anonymous Business - 29/07/2018 AccorHotels certified review
« very pleasant stay »

food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Divya, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Sanjay J. Business - 28/07/2018 AccorHotels certified review
« Good »

Good but did not find a playing area like Table tennis etc. Rest All was quite fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Mohamed A. J. M. Business - 27/07/2018 AccorHotels certified review
« Awesome »

i like very much the way you treating me. food and facilities are too good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Gabriel Business - 26/07/2018 AccorHotels certified review
« Good and friendly »

A Novotel hotel that is able to meet the Novotel standard. Friendly and helpful staff. Good food. Good gym room. Nothing much to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu Kiu, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Niranjan M. Business - 26/07/2018 AccorHotels certified review
« Pleasant »

I really enjoyed my very comfortable stay at Novotel. Thanks to clean and well maintained rooms, good food & very helpful staff. Special thanks to Mr. Sudheer ( hospitality staff) , who was very courteous and helpful on a number of occasions, to make sure I had no complaints what so ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niranjan, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive a holistic positive feedback. It has indeed been a privilege to have you stay with us and I will most certainly acknowledge and congratulate especially Sudheer for create a memorable experience for you during your stay. I will share your comments with our team. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Sincerely, Gorav Arora Resident Manager

Theresa E. Business - 25/07/2018 AccorHotels certified review
« Excellent service. Extremely helpful staff. Clean and comfortable room. »

See above. It was a lovely stay. I used the spa services, the food was wonderful. The service provded by the staff was outstanding. I will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

Sonal Business - 24/07/2018 AccorHotels certified review
« Comfertable Hastle free stay »

Overall it was good experience. We got rooms for early check in. There were some system problem at time of billing which took more than expected time for check out and invoice generation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonal, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be rest assured that we will re look in to our service levels to ensure a pleasant checkout experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora Resident Manager

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