Hotel - Novotel Hyderabad Convention Centre
Novotel Hotel Novotel Hotel

Novotel Hyderabad Convention Centre Hotel

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4.0/5 1,505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker (Paying, Nearby)
    • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 34 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 287 rooms
  • 287 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,725 reviews

Our guest reviews for Novotel Hyderabad Convention Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,505 reviews
AccorHotels certified review
Hiren D. Business - 15/05/2018
« Found dead bug on Medu Vada, Air Conditioner Filter was unclean, Food was average »

This was my second visit at you premises and I was impressed during my first visit and was equally disappointed during my second trip. I found a dead bug attached to the Medu Vada and I brought it to the attention of the F&B Manager. He did not seem affected by it. Very sorry to see that. The Air conditioner filter was totally packed with dirt and my room won't cool. When I informed the front desk about it the AC technician came with a clean filter. He informed me that the filter needs to be replaced. That's taking your guests for granted. Requested for Egg Biryani instead of Veg Biryani -- I was asked to stick to the in-room dining menu. 5 star premises, but a service poorer than 2 star. Refrigerator was locked and there was no paid food available to purchase in the room. Why would you do that? Question to you Mr Neil PATERSON is - Will you stay at this venue again if you faced the above during your stay?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hiren, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. I regret that your overall experience did not meet your expectations and thank you for taking time out to speak to my colleague Arjun your feedback is important to us and we will take the appropriate measures. At Novotel, we strive to provide a superior service experience for every customer. We look forward to welcome you back to better serve you in the near future. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Narendra Families - 13/05/2018
« It was a memorable experience »

Kids had a lot of fun. Sunday breakfast was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Narender, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. We are pleased to know that you enjoyed your stay at the hotel and were happy with our hotel, our services & the food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
P V. N. R. Families - 12/05/2018
« Awesome »

I had an awesome hospitality in your hotel. At reception one Mr Sudheer was excellent in handling guests. Even with out bellboy he helped out carrying by baggage to the room & directed us to lunch place as it was getting closed. In all experience during our stay was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venkata, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Suhas K. Business - 12/05/2018
« NIce stay for professional business needs close to commercial hub »

This time i enjoyed a better room ( with a view ) and also used both the restaurant and the bar. , which was a good expereicne overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suhas, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
--- Business - 11/05/2018
« Average experience »

Strange booking experience involving sending my personal CC information over email to the Novotel management for absolutely no reason, as the pre-authorization was only processed at check-in. Hotel-catered lunch for our conference made myself and other colleagues ill. Tablecloth at my table in the conference hall was disgusting - covered with caked on food, clearly not washed since last use. Overall, I was unimpressed with this hotel and will not be staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenifer, Thank you for the feedback and we regret that your stay was not up to spur expectation at the Novotel Hyderabad Convention Centre. . Request you to please let us know the best time to reach out to you as we are not able to get through to the number. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Rishi K. Business - 11/05/2018

I enjoyed stay with one of the best ambience and supportive staff. Will visit soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rishi, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team.With regards to the speed and efficiency of check in, may I request you to let me know why or where you feel we are not up to the mark. Please be rest assured that we will re look in to our service levels to ensure a pleasant check in experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Lavanya I. Business - 10/05/2018
« Very good experience »

very helpful and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lavanya, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Sridhar G. Families - 09/05/2018
« Amaxing experience and great hospitality »

it was amazing, my anniversary day was absolutely made. Swetha and Sanjay (I hope I am getting their names correct) who took care of my stay and surprised me and my wide (Suma) with a cake, decoration of the room I am staying was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sridhar, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. At the onset, we would like to thank you for choosing to stay with us and sparing your valuable time to share your valuable feedback. It is such a delight to know from you about the various touch points of the hotel that has pleased you and you family - we have conveyed the same to our team and they are happy to know the same and I am sure that such feedback will motivate our team to serve our guests better every time. Look forward to welcome you back. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Sunil S. Business - 08/05/2018
« Wonderful »

I was there on business visit.i did business but with pleasure. Morning breakfast was delicious,rooms were clean.Overall I will stay in novotel next time I visit Hyderabad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Ugandhar C. Families - 08/05/2018
« Good, i was satisfied with the stay. Keep up the good work guys »

It was comfortable and had a good experience overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ugandhar, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
M B. A. Families - 07/05/2018
« Excellent »

Our stay was very good, very comfortable, we all enjoyed the facility. The entire staff and guest relationship manager were very cooperative. The food was excellent and the staff are very good host.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Badruddin, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Rajesh Couples - 07/05/2018
« Nice stay @ novotel »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear jayalakshmi, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Dr R. A. Business - 06/05/2018
« Excellent »

It was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
S. R. Business - 05/05/2018
« Great hotel »

I recently stayed in u r hotel as a member in a group. This was first time for me to stay in u r hotel and u got good ambiance around .The place I like most in the hotel was pool side that’s the best place to relax.The staff were Preety good and one of u r front staff Swati was really good and helped me to get comfortable with hotel ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Mark D. Business - 04/05/2018
« Pleasantly surprised »

Enjoyable- friendly staff, nice atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Your feedback is important to us and as you are aware we are currently accommodating change. With our new look, we would like to welcome you back soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Narayana R. P. Families - 02/05/2018
« Memorable experience »

It was a memorable experience, service was excellent and facilities are very good and we enjoyed a lot. Couple of items that i want bring it to your notice (My booking is based on Accor member ship weekend getaway coupon) 1. We have been assigned room with Queen bed - we felt it is bit congested and no provision for extra bed. The room suppose to be accommodating two adults and two kids as per accord membership terms and conditions. I don't think room with Queen bed will be sufficient for any family with kids. At least room with King bed is expected. 2. As per the Accor terms and conditions i can opt for either lunch or dinner apart from the breakfast. I was denied lunch option both on Saturday and Sunday due to some special lunch provisions in the restaurant. As this is going to be the case for most of the time as always Novotel restaurant is going to have special brunch on Sunday and special lunch on Saturdays, you should change the terms and conditions on the coupon. You cannot change them as per your convenience. Thanks and Regards, Narayana

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narayana, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Murali V. Families - 02/05/2018
« Great »

Amenities are good. Mouth wateren food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murali, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Niranjan G. Families - 01/05/2018
« Great Place to relax!! »

Being a local Hyderabadi we stayed in the hotel with family to just relax on a weekend and the purpose was met. Food, front office staff and room service staff were very nice which made our stay memorable. The hotel rooms were not up to the mark and were more suitable for an overnight official executive stay than for a proper family stay. Not to mention but the bathroom in which we stayed(611) was having a very bad smell inspite housekeeping cleaned it twice. whereas the other room where our parents stayed(601) was OK. The access card system at 601 was pathetic, looks like some technical problem with the lock which troubled us a lot, access card got stuck and the entire engineering team had to come to fix the same. The best things which we enjoyed during the stay was Food, Food Food!!, we enjoyed all the meals!! this was one thing we would say is topnotch of our entire stay. Kids enjoyed the swimming pool and the over all ambiance at the lobby and the pool/Play area. Few staff members who were great during our stay are, Shiva from front Desk, Swati from Customer relation and Trupthi, Bhaskar at the Dinning and last but not the least Jagan from the Kitchen. Jagan had backed and delivered us a birthday Cake in less than 3 hours of notice upon our request. Swati and Shiva ensured the surprised/short celebration a life long memorable experience with their quick reaction to the event. This gesture them was Awesome! and everyone appreciated it in our family, special thanks to all of them. This 15 mins has changed the entire experience of our stay you need staff like them who will take care of the hotel reputation. unless the experience is beyond the imaginations a local Haderbadi to spend money to stay in a hotel in the same city with family would be little difficult, hope you make that as a point and would improve on the feedback given about the drawbacks. Other than that it was a great place to relax in Hyderabad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niranjan, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
N. P. Business - 01/05/2018
« Not upto the expectation »

It is surprised, I could not find a newspaper in the room. For breakfast, I had to wait for 10 mins for a reply to b accommodated by your crew. I had to call 3 times for empty cups for having tea/coffee as the used ones are removed. It took 30 mins to get the cups. I was not provided slippers, and after my enquiry I had to request for the same as I can not walk around room and bathroom with my shoes/sandals. I could not see the instructions plate to use the shower and tap in the bathroom. If anyone who dont know, defntly, they will get confused. Overall, I am not satisfied and I can't recommend your Hotel to any of my friends or relatives. Becaz, even small shops are providing free wifi services but you are not providing to the customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nandu, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have made a note of your feedback and your preferences and we will look into it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bandish Mehta General Manager

AccorHotels certified review
Sanjay A. T. Families - 01/05/2018
« A good place to spend time with family and friends! »

Stay was excellent including the food. But one suggestion, your rooms need renovation. I've been staying in these rooms for more than 10 years now... Also, we were denied extra bed in our room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay, We very much appreciate your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bandish Mehta General Manager

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