Novotel Hyderabad Convention Centre Hotel

The place is great, as is the service and food.

The stay was excellent, enjoyed, great hospitality from hotel staff, lot of food variety. Swimming pool needs bit improvement, swimmers need to follow rules should wear swimming costumes.

Check in and check out was smooth. Food requires improvement

Excellent room, facilities, f&b and service.

Overall had a good stay. But the housekeeping was disappointing. Had left the room at 9:00AM and when I returned at 2:00 PM it was still not done up. Called house keeping saying I have a meeting at 2:30PM in my room - so pelase hurry and do up the room. They turned up at 2:45 PM when the meeting was on. Then when I left the room at 4:00PM and returned at 7:30 I found a tag saying that since there was a "Do not disturb" on my room they could not make my room. Surprisingly the tag was not there when I left the room! They finally turned up at 9:00PM to make my room!

The experience of staying was nice , the size of the room is good and neat and clean . All toiletries items were there . Due to time crunch not able to use the pool, spa etc....

The experience is pleasant. We met a lot of difficulties in Hyderabad, but the staffs helped a lot. They helped us calling a doctor and buying medicine. The service is very good.

I enjoyed my stay however i felt the hotel quite expensive,

Dear Neil, I have always been astonished by the professionalism of the Novotel Staff. I never excepted that my stay this time at Novotel would be a most memorable one. A BIG THANK YOU to your team for making me feel so special on my birthday. It was like a home away from home. My special mention for Varun Mehrotra and Koyeli Dutta. I could go on but suffice it to say I was more than pleased with my stay, and although short and sweet this time, I am again getting back to Novotel (with my family) from 2nd Oct - 9th Oct. Look forward to warm welcome and gracious hospitality. Thanks again for the wonderful experience. Vibha B.

The room was very comfortable. The personnel at the front desk very helpful. I would like to thank in particular Karthik who organized very professionally my trip to the Sunday Mass at the Shrine of Our Lady of Health in Hyderabad.

The staff at the hotel were extremely friendly and helpful. The food at the restaurants was very good. My room was clean, big and bright, however it smelled musty and faintly of cigarette smoke, despite it being on a non-smoking floor. The hallways outside the rooms also smelled musty.

My Stay was very good. The personel was very friendly.It felt like home. Only at home i must cook by myself. :)

Staff were professional and polite. Housekeeping was good - clean and well maintained rooms. Bedroom slippers were not provided - would be good to have. Buffet was very good, well done on that. Restaurants - outdoor areas have major mosquito issues. Staff should hand out some repellent or at least warn customers beforehand. Communications between staff needs lots of improvement. There were some incidents - I was there for the IUCr conference. 1.2 cars were arranged for my colleagues for airport pickup, but they did not show up at the airport; my colleagues had to search for a taxi on their own. 2. We had also arranged for a car to take us around to various tour spots around Hyderabad, and discuss our route and prices with the reception staff. The next day, we met at the reception and the staff there had no idea what was discussed the night before, so we had to reexplain again. After that, the driver took us to a completely different route as well. When we came back from the tour - we were abruptly told to pay a top up because apparently you are also billed for KM covered, and not number of hours, like what we were told. It was waived in the end because no one mentioned anything about extra charges on distance. Obviously, we would not know anything about distance covered, being foreigners. I would suggest having some predetermined routes with recommended visit timings. There were also not many food options - considering many of us stayed for a long time (1 week or more), and the hotel is far from many restaurants. I would recommend them having periodic shuttle buses available to restaurants outside.

Very pleasant and relaxed. Friendly and helpful staff. Good value for money.

It was a good experience.