Novotel Bandung Hotel 4 stars

TripAdvisor rating 4.0/5 1,461 reviews
Novotel Bandung
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25
West Java
40171
bandung
indonesia

Tel: +62224211001

Fax: (+62)22/4212999

Contact email

Check-in from 14h00

Check out up to 12h00

  • Prima Jasa MGI :   Buah Batu-Jl. Ri Leuwi Panjang

  • By plane

    SOEKARNO HATTA At 180km / 111.86 miles

GPS :-6.90491, 107.604

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King-size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Superior Twin Beds

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

PREMIER 1 KING BED

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

PREMIER 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Executive 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 52
  • Views: City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Our Lounge Bar provides an intimate and friendly environment where guests can enjoy a wide variety of exotic cocktails, mocktails in addition to other beverages and light snacks.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 384

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Bandung

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,331 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,461 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Sangat puas

Customer review rating 4.2/5

Melya Y. Families - 14/11/2019 Confirmed reviews AccorHotels

Nice sweet room

Dear Mrs. Melya Y., We very much appreciate your comments regarding your stay at the Novotel Bandung and also your loyalty as silver member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

comfortable

Customer review rating 4.2/5

Imam M. W. Business - 12/11/2019 Confirmed reviews AccorHotels

improve ur services, thank you

Customer review rating 4.2/5

Emil Business - 12/11/2019 Confirmed reviews AccorHotels

The Stay is as usual, however the room needed to be renovate as it is a bit outdated.

Dear Mr. Emil, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience regarding room is a bit outdated and bathroom shower no hot water some time did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Truly your second home

Customer review rating 4.2/5

Illona J. Business - 12/11/2019 Confirmed reviews AccorHotels

I have a great experience staying 4 days and 3 nights in Novotel. Great services and superb hospitality. They pampered me with clean and comfortable room, friendly staffs and wonderful ambiance. The only problem I've encountered is when I first checked in. My room card isn't working, but the staff is really fast in handling the trouble. Overall, it's a satisfactory stay with Novotel!

The best place to stay in the bandung city centre.

Customer review rating 4.2/5

Hans A. S. Business - 10/11/2019 Confirmed reviews AccorHotels

Great service of front office team and the room was big and comfort.

Dear Mr. Hans A. S., We very much appreciate your review regarding your stay at the Novotel Bandung and also your loyalty as platinum member. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sorry that your experience regarding didn't refill your coffee everyday did not meet your expectations, please allow me to express my sincerest apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

We have a good time

Customer review rating 4.2/5

Sherly Families - 10/11/2019 Confirmed reviews AccorHotels

We really enjoyed staying at Novotel. The room is clean and nice. The breakfast also very nice, many kinds of food and the taste is good. Keep up the good work, Novotel

Dear Mrs. Sherly, We very much appreciate your review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Need more improvement

Customer review rating 4.2/5

Malikoes A. I. Business - 09/11/2019 Confirmed reviews AccorHotels

Not very satisfied

Dear Mr. Malikoes Ardian I., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Excellent

Customer review rating 4.2/5

Heru Families - 08/11/2019 Confirmed reviews AccorHotels

Excellent

Dear Mr. Heru, We very much appreciate your comment regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

great

Customer review rating 4.2/5

Larry Families - 05/11/2019 Confirmed reviews AccorHotels

great

Dear Mr. Larry, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Customer review rating 4.2/5

Fauzi D. Families - 05/11/2019 Confirmed reviews AccorHotels

I am very satisfied with my stay with only one suggestion that the hotel should offer an acceptable level of internet service (WiFi)

Dear Mr. Fauzi D., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience regarding WiFi did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Nice, yet there is still area for improvement

Customer review rating 4.2/5

Anselmus B. Business - 04/11/2019 Confirmed reviews AccorHotels

Room and its facilities is good as Accor's standard. On food, my experience in Novotel Semarang is better than Bandung.

Dear Mr. Anselmus B., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience regarding our food and front office team did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Good

Customer review rating 4.2/5

Lyn Friends - 04/11/2019 Confirmed reviews AccorHotels

Only unhappiness was with the food on menu. It was not nice and not worth the price paid. The breakfast buffet was good though.

Dear Mrs. Lyn, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience regarding food on menu did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Can be further improved

TripAdvisor rating 4.0/5

im-young-jae Couples - 04/11/2019 TripAdvisor review

Pillow has a sweat smell which and the interior wasn’t really to my taste. Had to request for shower gel every single day as it is not provided even though it is available. Breakfast was mediocre at its best and food was the same with no variation. Service crew was the saving grace of this otherwise not so great hotel.

Excellent Service

Customer review rating 4.2/5

Revissa Solo - 30/10/2019 Confirmed reviews AccorHotels

Good service, i got early check in when i came to the hotel. Thankyou for the excellent service. Keep it up

Dear Revissa, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Great place to stay!

Customer review rating 4.2/5

Ayi N. Business - 30/10/2019 Confirmed reviews AccorHotels

Confortable stay and nice staff overall

Dear Mr. Ayi N., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good Food

Customer review rating 4.2/5

Meta Families - 30/10/2019 Confirmed reviews AccorHotels

The pool is not so good but the foods are very good!. Service is ok.

Dear Mrs. Meta, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Very satisfied

Customer review rating 4.2/5

Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels

Front desk, Ms. Fuji was very friendly and helpful.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially for Ms. Fuji. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Great service

Customer review rating 4.2/5

Yulianto A. Families - 28/10/2019 Confirmed reviews AccorHotels

This hotel building is old already. But still have a great service and pleasant staff

Dear Mr. Yulianto A. P., We very much appreciate your great comments regarding your stay at the Novotel Bandung and also your loyalty as gold member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Rajab

Customer review rating 4.2/5

Rajab Solo - 26/10/2019 Confirmed reviews AccorHotels

Stayed for 2 nights and it was enjoyable. Check in was quick, breakfast was great but got annoyed but lots of flyers everywhere in the room. Please reduce the flyers and save the trees. The water pressure is also not great but I assume that’s how the hydraulics are set in the area.

Dear Mr Rajabu R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. But on the other hand I will check to the related department due the water pressure that you mentioned and make sure the proper service quality given on higher level. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Asst Front Office Manager

great value for money type of stay

Customer review rating 4.2/5

Maulyati N. S. Families - 25/10/2019 Confirmed reviews AccorHotels

The room was clean, enough space to move though with a family of 4 people, swimming pool is fun for our kids. Great stay

Dear Mrs. Maulyati Nuraini S., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bandung