Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

4.0/5 1,429 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,715 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,429 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dewi Families - 13/03/2019 AccorHotels certified review

It was a pleasant stay. Though we're not really happy with thr bathtub.. its to high and a bit difficult to get out after we finish shower. Its slippery. Prefer to have a room with showerbox, but they said only twinroom have showerbox. But overall, we are happy to stay at Novotel. Soto ayam at the restaurant also very good :)

Ari P. Business - 13/03/2019 AccorHotels certified review
« excellent room & service »

the room quiet good and clean, but for breakfast maybe better add more item. For gym too simple.

Business - 13/03/2019 TripAdvisor review
« Good service with good location »

When we stay at Novotel Bandung with excellent services, we feel just like stay at our own house with all friendly crew members. With the best location in the heart of Bandung city you can go anywhere from this hotel location.

Mohamad F. Couples - 12/03/2019 AccorHotels certified review
« Great customer service from staff »

The front office surprised us with a cake as we were there celebrating our 16th wedding anniversary. Square restaurant staff namely Ms Lia was extremely polite and served us delightfully . Ms Lia went out of her way and provided excellent customer service by sending us a celebration cake in our room. Ms Lia is a definite asset to the hotel.

Pungki P. Business - 10/03/2019 AccorHotels certified review
« Friendly environment at the heart of Bandung city »

With the best location at the heart of Bandung city and best service with friendly environment makes Novotel Bandung become one of the best hotel to stay during your trip to Bandung,

Patrick Business - 09/03/2019 AccorHotels certified review
« Value for Money »

Paid for premium price but the room don't feel fresh compare to smoking room at 6th Floor and the shower head was run down. Minibar only provided after checking with front desh

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peng Cheau Patrick S., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

J. Business - 09/03/2019 AccorHotels certified review

Excellent service and good taste of food for in room service. Various menu for breakfast. Overall, very satisfied with all the service from front office to in room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Ninna Families - 07/03/2019 AccorHotels certified review
« Pleasant Stay »

Fast check in by the beautiful Ms. Lady. Clean room and excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ninna V., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Wiwin Business - 07/03/2019 AccorHotels certified review
« Excellent »

Everthing is good. The room, the food and also the facility. Usually I arrive late in hotel. Maybe later I want to try the gym. Basically everyweek will keep stay in Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sri Winarni, We very much appreciate your comments regarding your stay at the Novotel Bandung and also your loyalty as a Platinum Member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Rendy Couples - 06/03/2019 AccorHotels certified review
« Very good »

Comfortable and enjoy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rendy R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Theduard F. Business - 05/03/2019 AccorHotels certified review
« Nice hotel near train station »

We can go anywhere on foot from this hotel because its strategic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Theduard F., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Pro Families - 05/03/2019 AccorHotels certified review
« Good hotel »

Very good hotel, all facilities as good as describe. The receptionist do the check in and check out very fast. The helper service really good and fast too. The room was big and clean. We booked on twin room. The bed a bit small than other 4 star. Breakfast have a lot of variety food and all taste delicious. Overall good hotel, will be back if we visit bandung again and recomend to friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Pratiwi O., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Ray G. Couples - 04/03/2019 AccorHotels certified review
« No Problems »

Easy check in A nice clean room Expensive by Indonesian standards but worth it Staff great and a good breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ray G., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Yosi Business - 04/03/2019 AccorHotels certified review
« Great hotel with a great location »

Room's is quite nice,and the breakfast is also amazing combined with great location in the heart of Bandung City.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yosi Yosandi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Harsos Families - 04/03/2019 AccorHotels certified review
« Memorable Experienced »

It was more than we expected. The hospitality, the room, the food, an other facilities were excellent. We surely would recommend Novotel Bandung to our family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Harry R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

John (. W. Solo - 28/02/2019 AccorHotels certified review
« good »

The staff were fantastic, including the drivers to and from Jakarta airport, very nice guys. Compare to my last stay, I have noticed the new room designe is not good as last time and the bathroom is bit substandard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John W., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive and some contructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Lukito G. Couples - 27/02/2019 AccorHotels certified review
« I got in th lobby 1230 and my room isnot ready yet. I had to wait 45 minute »

Bfast ok could be improve Side of the bed need a power outlet to charge hp ..etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lukito g., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Lisda Families - 27/02/2019 AccorHotels certified review
« Nice and comfort. »

Nice and friendly hotel. Me and my fam felt comfy. Thank you novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Libertine Lisda S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Lestari J. Couples - 26/02/2019 AccorHotels certified review
« Mrs »

Good service and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lestari j., We very much appreciate your comments regarding your stay at the Novotel Bandung adn also your loyalty as member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riyan Ardyansyah Asst. Front Office Manager

I. D. Couples - 26/02/2019 AccorHotels certified review
« nice stay »

friendly staff clean room nice breakfast good location, near to some favorite attractions in Bandung

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Novita D. I., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

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