Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

4.0/5 1,412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,536 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,412 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nor N. Z. A. Families - 04/12/2018 AccorHotels certified review
« Great »

It’s a return trip for us and booking the same hotel. As we had a great experience last year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nor Nabila Zainal A., Warm greeting from your second home team, Novotel Bandung! We greatly appreciate your review! Providing an exceptional service and making sure your stay is perfect is our singularly the most important aim for us. And it is absolutely our most pleasure to know that we did it successfully. Thank you again and we definitely look for your next visit. Sincerely Yours Ryan Ardyansyah Asst. Front Office Manager

Jumadi T. S. Couples - 27/11/2018 AccorHotels certified review
« The one that I always can trust »

Everything is at the best performance

Irit Business - 26/11/2018 AccorHotels certified review
« wonderful »

i got the update room, really wonderful. Breakfast variant as well

Wijaya L. Families - 25/11/2018 AccorHotels certified review
« Excellent »

Room big, clean, in the middle of town, the combination of breakfast also change the menu everyday

Jipie Families - 25/11/2018 AccorHotels certified review
« Nice »

Nice place to stay in bandung...

Muhammad M. A. Families - 24/11/2018 AccorHotels certified review
« Not bad »

The number of power socket is the main point for me. I could not find the power socket to charging my devices beside my bed. And the wastafel not really clean at that time, someone shaving their beard/moustache still on the edge of the wastafel. The shower was not strong enough (pressure). And it was a different instruction between recepcionist and the staff at the restaurant (the receptionist said to me just mention my room number without the voucher to the restaurant staff for breakfast, in the reality the restaurant staff want me to give him the voucher (confusing). Welcome food did not fulfill my expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammad Mona A., Warmest greeting from Novotel Bandung! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riyan Ardyansyah D. Assitant Front Office Manager

Anahat A. Families - 22/11/2018 AccorHotels certified review
« Excellent Stay, Great Service »

Excellent Stay, great location in the heart of Bandung, nice rooms and a generous brrakfast spread. overall fantastic value. special mention to Lia at breakfast who rememebered our coffee order (iced lattes) and got it for us both following days within five minutes of us reaching without being prompted. Amazing.

Kjy Business - 22/11/2018 AccorHotels certified review
« Good »

Only issue is the lift. 2 available but only one can use. Hotel no so busy but need to wait about 5 mins for the lift.

Emil Business - 21/11/2018 AccorHotels certified review
« Nice »

So far it is satisfying ..

Dharfin R. Families - 21/11/2018 AccorHotels certified review
« Good experience in Novotel Bandung »

Clean room, delicious breakfast, nice staff & good services. Just a little bit unstable/slow signal with the wifi connection & the spa facilities cannot be used

Pram Families - 20/11/2018 AccorHotels certified review
« Decent accommodation in the center of Bandung »

The hotel is well maintained despite in need of major refurbishment of the furniture and room interior to keep it fresh. Hotel staffs are friendly and helpful, services are given in no time. One thing curious me is about the shower gel which has to be requested all the time instead of making it available everyday in the bathroom. This is okay with me but a bit unusual and inefficient, uncomforting for some guests. Pillows are comfortable enough but not with the mattresses, they need to be replaced with new ones. The foods and drinks during breakfast are not inviting. In my opinion, it is not up to the standard of a world class hotel chain like Accor. The variation can be improved while taste is in need of serious attention. Some welcome fruits in the room upon check in would be nice. The kids club need to be improved with more educational activities/toys instead of just providing the kids with playstation. I would never allow my kids to visit your kids club because of this. Swimming pool is small enough so will not be comfortable if there are more than three families in there, I guess. Warm water will be highly appreciated to compensate the size. I love aviation and this hotel is perfectly located in the take-off and landing flight path of Husein Sastranegara International Airport. It is really amusing to see those aircrafts come and go in a really close distance. Just splendid!

Syj Business - 14/11/2018 AccorHotels certified review
« just a standard 4 stars hotel »

compare to other 4 stars hotel novotel does not have any major improvement. all is good except noisy Air Conditioner.

Antonius E. Families - 13/11/2018 AccorHotels certified review
« On day in this hotel , we feel like at home »

comfort and cozy

Gary Solo - 13/11/2018 AccorHotels certified review
« Great short stay and is very central. »

Overall, it was comfortable and cosy. I felt the warmth hospitality of the staff, especially at the door. Room is clean, and I had a great view of the south of Bandung. Thank you. Location wise, it is centrally located at Jl. Cihampelas, and you can basically walk to many places within 15-20 minutes - Bandung Indah Plaza, BEC, Braga Street, Ciwalk... and if you push it, maybe even at Jalan Riau (factory outlets). I will stay again due to the comfort I received and felt during my last stay.

Anonymous Families - 13/11/2018 AccorHotels certified review
« Not bad »

Over all is good but wifi signal and network so bad

Anonymous Families - 12/11/2018 AccorHotels certified review
« cozy »

the room was very clean and cozy.

Punnawat P. Business - 10/11/2018 AccorHotels certified review
« Hospitality and warmness »

I feel like I was stay at my home and it has many as I wanted

Adi N. Families - 09/11/2018 AccorHotels certified review
« just good »

Actually I feel good. However there is an accident that My kid's sandal is lost during picking a back him while going upstair to the room. For just such sandal, it is not found yet. How if it is my precious thing felt down during walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adi N., Warm greetings from Novotel Bandung! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riyan Ardyansyah Assistant Front Office Manager

Yuni P. Business - 06/11/2018 AccorHotels certified review
« Mrs. Yuni P. »

very clean, good taste for breakfast, best services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Yuni P., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Ardyansyah Duty Manager

Widodo Families - 05/11/2018 AccorHotels certified review
« satisfied »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Liong Widodo Budhi Darma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryan Ardyansyah Duty Manager

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