Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

4.0/5 1,409 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,496 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,409 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Syj Business - 14/11/2018 AccorHotels certified review
« just a standard 4 stars hotel »

compare to other 4 stars hotel novotel does not have any major improvement. all is good except noisy Air Conditioner.

Antonius E. Families - 13/11/2018 AccorHotels certified review
« On day in this hotel , we feel like at home »

comfort and cozy

Gary Solo - 13/11/2018 AccorHotels certified review
« Great short stay and is very central. »

Overall, it was comfortable and cosy. I felt the warmth hospitality of the staff, especially at the door. Room is clean, and I had a great view of the south of Bandung. Thank you. Location wise, it is centrally located at Jl. Cihampelas, and you can basically walk to many places within 15-20 minutes - Bandung Indah Plaza, BEC, Braga Street, Ciwalk... and if you push it, maybe even at Jalan Riau (factory outlets). I will stay again due to the comfort I received and felt during my last stay.

Anonymous Families - 13/11/2018 AccorHotels certified review
« Not bad »

Over all is good but wifi signal and network so bad

Anonymous Families - 12/11/2018 AccorHotels certified review
« cozy »

the room was very clean and cozy.

Punnawat P. Business - 10/11/2018 AccorHotels certified review
« Hospitality and warmness »

I feel like I was stay at my home and it has many as I wanted

Adi N. Families - 09/11/2018 AccorHotels certified review
« just good »

Actually I feel good. However there is an accident that My kid's sandal is lost during picking a back him while going upstair to the room. For just such sandal, it is not found yet. How if it is my precious thing felt down during walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adi N., Warm greetings from Novotel Bandung! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riyan Ardyansyah Assistant Front Office Manager

Yuni P. Business - 06/11/2018 AccorHotels certified review
« Mrs. Yuni P. »

very clean, good taste for breakfast, best services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Yuni P., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Ardyansyah Duty Manager

Widodo Families - 05/11/2018 AccorHotels certified review
« satisfied »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Liong Widodo Budhi Darma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryan Ardyansyah Duty Manager

Mr D. Families - 04/11/2018 AccorHotels certified review
« Nuce hotel novotel Bandung »

Clean hotel n friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D. Setyawan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryan Ardyansyah Duty Manager

Celine W. Friends - 04/11/2018 AccorHotels certified review
« Okay »

Overall was okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Celine W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ryan Ardyansyah Duty Manager

Wildans Families - 04/11/2018 AccorHotels certified review
« All is good »

Always happy being here,good staffs,good foods, good parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wildan Suyuthi, We very much appreciate your comments regarding your stay at the Novotel Bandung. and also for your loyalty as a Gold Le Club Accor Member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Ardyansyah Duty Manager

Arief M. Business - 02/11/2018 AccorHotels certified review
« Good service and clean room »

Over all Novotel have a good service and good room, clean and good view to bandung city. But i have bad experience and disappointed when a breakfast, i get plastic from your Bakwan Goreng. Please also change my name from A. to Arief.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arief M., Greetings from Novotel Bandung! Thank you for taking the time to review our hotel, we are glad to know that you had overall pleasant stay and that our staffs were able to make you feel welcomed and valued. However, we are sorry to read that our breakfast did not meet your expectations, I will share this to our team so it won't happen again in near future. Thank you again for sending us your concern into our attention and we certainly hope that we could welcome you back for a better stay. Best regards, Ryan Ardyansyah Duty Manager

Agil P. Families - 31/10/2018 AccorHotels certified review
« Okay »

The room is okay, the bath room is good, the breakfast is decent (There were various kinds of food, but it wasn't the best breakfast I've ever had). If I were to have some sort of complaint, there were no extra mineral water (*uhuk* aqua galon). I usually stay in much more affordable hotels than novotel, and they provide abundant mineral water in dispenser on each floor for free. That day I was looking for such dispenser in my floor in Novotel but i couldn't find any.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Agil P., Thank you for taking the time to review our hotel, we are glad to know that you had overall pleasant stay and that our staffs were able to make you feel welcomed and valued. However, we are sorry to read about extra mineral water. we will review your constructive comment so we can upgrade our services to the next stage. Thank you again for sending us your concern into our attention and we certainly hope that we could welcome you back for a better stay. Sincerely, Ryan Ardyansyah Duty Manager

Bebin D. Couples - 30/10/2018 AccorHotels certified review

For me Novotel location is the best choise. Room size is nice but I feel if there is more lamps will make the room brighter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bebin D., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Ardyansyah Duty Manager

Nasya_ulfa Business - 29/10/2018 AccorHotels certified review
« ok »

generally it's ok, but very unfortunately, the hotel amenities are not complete, no shower cap, no sanitary bag, there is bathup but no shower gel. Do I have to ask for it first? At dinner there is a tepanyaki but the chef is not friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nasiyatul U., Thank you for taking your valued time to share your feedback with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ryan Ardyansyah Duty Manager

Birawa N. Solo - 28/10/2018 AccorHotels certified review
« Satisfied, comfortable n pleasant. »

Nice, friendly n heipful front office staf. Good looking n friendly receptionists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Birawa N., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Ardyansyah Duty Manager

Hugo G. Families - 27/10/2018 AccorHotels certified review

Clean & nice place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hugo G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryan Ardyansyah Duty Manager

Ninna V. Families - 25/10/2018 AccorHotels certified review
« Pleasant Stay »

Fast check in and check out, comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ninna V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ryan Ardyansyah Duty Manager

Anonymous Business - 24/10/2018 AccorHotels certified review
« Friendly and helpful staffs in the hotel. »

Experienced friendly and helpful staffs at the front desk. When I encountered difficulty accessing WiFi in my room, a helpful IT personnel was willing to install a router so that I can access to the WiFi immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kok Yan Koh, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Ardyansyah Duty Manager

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