Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

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4.0/5 1,339 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Wheelchair access
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,865 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,339 reviews
AccorHotels certified review
Lola Families - 18/01/2018
« very convenience and the food tastes good »

the rooms were clean and tidy, the kids having great time swimming and exercising in the Gym. The staffs were very friendly. Surely we will go back here when visit Bandung again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lola, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Jeffrey K. Solo - 17/01/2018
« Great Room and Good Service »

I got an upgrade room to Executive Room. It is spacious. Eventough it is better if the room could be remodeled

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffery Jan K. , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Marthin L. T. Families - 17/01/2018
« Good »

Nice hotel, good people....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luther M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Eddy S. Families - 16/01/2018
« Great »

Great support

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eddy S. , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Stanley Business - 15/01/2018
« My personal opinion »

some feedback from me a. low speed of internet, so i found some difficulties to work in my room (even just opening email) b. noise from other rooms -> no sound "barrier" between rooms

Our hotel has responded to the review
Our hotel has responded to the review

Hello Stanley, Thank you for spent your vacation time at Novotel Bandung. I will take look and note on your feedback and will be sharing this with the team to have an improvement In the meantime please stay in touch via our social media and keep book directly to our official website Warmest Regards, Intan Pujawati General Manager

AccorHotels certified review
Anonymous Families - 14/01/2018
« short holiday »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve Theophilus , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ferry S. Families - 11/01/2018
« Family holiday with little child »

- Good Location - Small swimming pool - Clean room - Nice staff - Quick check in & out - Big parking space

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferry Suhardjo , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Andre Couples - 11/01/2018
« Service in the front lobby is slow »

The room was very clean and tidy. The facilities were also complete. However the service from the front office at the lobby was slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andreas Tanuwijaya, Warmest greetings from Novotel Bandung! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Fritz Families - 10/01/2018
« Recommended Hotel »

Last week I have journey with my family to Bandung. We spend a whole day in Bandung until night and suddenly we decided to stay 1 night in Bandung. Because of suddenly decission we suddenly have to book the hotel. We decide to stay in Novotel Bandung, because of my last good experience with this hotel. For get a eco rate, we book the hotel through online travel web a***a. Our plan is book 2 (two) room, for the first room can book before we arrive at the hotel, but another room is strugle to book before arrive at the hotel, other wise we have to book at the hotel and The receiption is very patient and give solution to help me book the another room until we success to book that room. Novotel is accor group, every hotel under accor group is very professional when take care the customer. Those are my experience, hopefully can be usefull for everyone. F***z

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fritz L., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Taufiqullah J. R. Friends - 10/01/2018
« Surprise.. »

I'm surprise at first because when I check to my room I think I got superior or deluxe room. Because I wonder whyI already upgrade my member level but room upgrade was better when I was gold. But when I ask to the reception, she upgraded me to suite room which is great. I really apreciate the quick response from the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Taufiq, Warmest greetings from Novotel Bandung! We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Darry A. Families - 10/01/2018
« Such a fantastic »

The room is so cozy and comfortly with bigger space. I cant wait to stay at this hotel on another time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darry Avianto , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Yani H. Families - 09/01/2018
« unsatisfied »

I stayed in room 515 (Junior Suite). and I paid for IDR 2.… for 1 night. its too expensive, but : 1. Exhaust fan in bathroom has malfunction. it's seem not check before. 2. When I check out, receptionist give me the information about charges for snack in mini bar. but the other receptionist (when check in) give me information free of charge for everything in mini bar. it is different information. and there is no coordination between them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hariadi, Warmest greetings from Novotel Bandung! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Adi Y. Families - 08/01/2018
« Best but not perfect »

Nice room, nice breakfast, friendly staffs but pool is too small even for a child

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adi Y., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Alvo Families - 08/01/2018
« Good service and best experience »

Check in time littlebit longer but after we come to the room so happy and good spot in the rest room. The food is so delicious and many choices... Nice 2 come 2 novotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvonso M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ella Families - 03/01/2018
« Great and fun »

The room was clean and comfort, but the bathroom was less comfort. The foods were delicious. Although the restaurant is very close to the pool but the access way from the restaurant to the pool is very narrow because there was a large pot that covered it. So it was a bit difficult for me to go back and forth from the restaurant to the pool to feed my children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ella Sundari , MRS, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ronald E. Families - 03/01/2018
« Good »

Good view, clean room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald E., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Coc Families - 03/01/2018
« Just enough »

Few things of improvement.. From the electrical socket near bed which is not working and unclean bathroom tap (it is oily, and i have to clean it myself). The room attendant needs to check the cleanliness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Calvin O., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Budijanto W. Families - 03/01/2018
« Very short city escape with family »

I thank you to Mr. Rezka Muhammad to arrange my family stay and also free upgrade from superior room to executive room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doctor Budijanto W. , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ainul Families - 31/12/2017
« Good services »

It's the first time for me to stay in this hotel in Bandung. But we got the good services from receptionist. Thanks Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ainul Yaqin* , MR, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Tony Families - 30/12/2017
« satisfied »

room clean and comfort breakfast delicious little bit difficult to find parking lot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

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