Novotel Bandung Hotel 4 stars

TripAdvisor rating 4.0/5 1,455 reviews
Novotel Bandung
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25
West Java
40171
bandung
indonesia

Tel: +62224211001

Fax: (+62)22/4212999

Contact email

Check-in from 14h00

Check out up to 12h00

  • Prima Jasa MGI :   Buah Batu-Jl. Ri Leuwi Panjang

  • By plane

    SOEKARNO HATTA At 180km / 111.86 miles

GPS :-6.90491, 107.604

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King-size Bed

  • Max. number of persons: 2
  • Area: From 26
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Twin Beds

  • Max. number of persons: 2
  • Area: From 26
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

PREMIER 1 KING BED

  • Max. number of persons: 3
  • Area: From 26
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

PREMIER 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 26
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 52
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Our Lounge Bar provides an intimate and friendly environment where guests can enjoy a wide variety of exotic cocktails, mocktails in addition to other beverages and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 384

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Bandung

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,254 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,455 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel in an excellent locality

Customer review rating 4.2/5

Sudheendran K. K. Solo - 08/10/2019 AccorHotels review

The hotel was much better than what the ratings had indicated. The room was large and bathroom spotlessly clean. The staff very helpful and obliging. Breakfast spread was good. The only issue was that air-conditioning could have been better

Comfortable stay

Customer review rating 4.2/5

Anonymous Couples - 07/10/2019 AccorHotels review

Very comfortable rooms, tasty breakfast. Hotel well located.

Dear Mr L., Thank you for the positive review given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Indra Asst. Front Office Manager

Very reccomended Hotel

Customer review rating 4.2/5

Sylvia Families - 06/10/2019 AccorHotels review

Best hotel and kids very happy stayed in hotel

Dear Ms Sylvia, Thank you for the positive review given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Indra Asst. Front Office Manager

satisfied

Customer review rating 4.2/5

Christina M. Families - 06/10/2019 AccorHotels review

service excellences. the warmth hospitality

Dear Ms Christina m., Thank you for the greatreview given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Indra Asst. Front Office Manager

Room was Ok, but Friendly staffs

Customer review rating 4.2/5

Anonymous Families - 05/10/2019 AccorHotels review

Room is OK, no problem so far..but the staff were friendly..receptionists they were actractive, upon breakfast was good.

Dear Mr A Nashruddin, Warmest greeting from Novotel Bandung...! We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Asst. Front Office Manager

Excellent Service

Customer review rating 4.2/5

Aldi T. Business - 05/10/2019 AccorHotels review

One thing I learned from my previous visit was, the hotel provided iron machine and I could use it in my room without any additional charge. If I could suggest one thing to improve from the hotel, please improvise the breakfast menu with more variety dishes, to be honest it's kinda boring. Other than that, this hotel never fails me with the best service in Bandung.

Dear Mr Aldi T., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team especially for our breakfast performance improvement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Asst. Front Office Manager

friendly employees and comfortable rooms

Customer review rating 4.2/5

Ekky F. A. Families - 01/10/2019 AccorHotels review

the children's playground is not big enough but the toys are quite complete and the food is also very tasty

Dear Mr. Eki Fajrie a., We very much appreciate your comments and perfect score regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Nice Stay

Customer review rating 4.2/5

Nyssa A. Families - 01/10/2019 AccorHotels review

I stay in Novotel Bandung in almost every visit. The hotel is comfortable for business, leisure and family trip. The room is always clean and fresh, also the bed-sheet and towels. The variety of food is great with the choice of healthy and heavy meals for the breakfast. The staffs are always friendly and helpful.

Dear Mrs. Nyssa A., We very much appreciate your review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good services

Customer review rating 4.2/5

Bedjo R. Families - 29/09/2019 AccorHotels review

All staff very friendly and helpfull

Dear Mr. Bedjo R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Excited

Customer review rating 4.2/5

Akbar A. Families - 26/09/2019 AccorHotels review

Its wonderfull staf in Novotel Bandung

Dear Mr. Akbar A., We very much appreciate your comments and perfect score regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Nice!

Customer review rating 4.2/5

Samuel G. Business - 23/09/2019 AccorHotels review

Nice place at a nice town

Dear Mr. Samuel G., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Hidden diamond in the hustle bustle Bandung

Customer review rating 4.2/5

Andrianna Business - 23/09/2019 AccorHotels review

Even Novotel Bandung locate in the mid of the city, we cannot clearly see the building from the road, we will super excited when we entry the building then. It's not about the building itself which is well maintained, but their service, the staff and others make me feel have the second home when I stay in Novotel Bandung.

Dear Mrs. Andrianna, We very much appreciate your comments and perfect rating regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Always feel welcome

Customer review rating 4.2/5

Lucky I. M. Families - 22/09/2019 AccorHotels review

More than 3 times stays here, service was great, all the staff are humble and welcome

Dear Mr. Lucky Iqbal M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Customer Experience

Customer review rating 4.2/5

M. B. M. R. Solo - 21/09/2019 AccorHotels review

Overall ok enjoy and comfortable for me.

Dear Mr. Mohd R. M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Customer review rating 4.2/5

Reny Couples - 20/09/2019 AccorHotels review

good service and facilities

Dear Mrs. Reny H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

It was pleasant stay

Customer review rating 4.2/5

Totom H. Families - 18/09/2019 AccorHotels review

Room was very comfortable and spacious

Dear Mr. Totom H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Nice family vacation

Customer review rating 4.2/5

Yugo Families - 17/09/2019 AccorHotels review

Comfortable enough for a short weekend getaway. Breakfast is quite varied, but for food ordered from the room there are several menus that are somewhat delicious below expectations. My family and I ordered tongseng kambing which was too salty and the smell of the goat meat was still quite strong, nasi goreng novotel Bandung was quite good, and the fried noodles were instead favorites. In addition to food purchased from the room, there is an AYCE on Saturday night with the theme of Barbeque, the taste of the barbecue meat and sausages served is good, but for other menus it is less diverse. On Sundays there are coloring and decorating activities for children in the swimming pool area. Such a pleasant experience staying here, with some improvements and improvements. Service was good and friendly. Novotel Thank you.

Dear Mr Yugo P., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem such as food quality that you had mentioned before to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Asst Front Office Manager

Satisfying

Customer review rating 4.2/5

A. G. Families - 17/09/2019 AccorHotels review

Cozy room, nice food, great location

Dear Mr. A. g., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Very pleasant stay

Customer review rating 4.2/5

H. Families - 17/09/2019 AccorHotels review

Great hotel, good breakfast ... swimming pool was just too small

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback and I am sorry that your experience at swimming pool did not meet your expectations, please allow me to express my sincerest apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Great Room, Bad Breakfast

Customer review rating 4.2/5

Arisat F. H. Families - 16/09/2019 AccorHotels review

It was great. The room was nice. My children really enjoyed the hotel service. The breakfast though, It’s below average. The menu was bad. The restaurant only serving chicken and fish (and fried rice) with minimum variation, and the taste didn’t meet the standard.

Dear Mr. Arisat Fajar H., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your breakfast experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager
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