Novotel Bandung Hotel 4 stars

TripAdvisor rating 4.0/5 1,446 reviews
Novotel Bandung
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25
West Java
40171
bandung
indonesia

Tel: +62224211001

Fax: (+62)22/4212999

Contact email

Check-in from 14h00

Check out up to 12h00

  • Prima Jasa MGI :   Buah Batu-Jl. Ri Leuwi Panjang

  • By plane

    SOEKARNO HATTA At 180km / 111.86 miles

GPS :-6.90491, 107.604

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King-size Bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Beds

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PREMIER 1 KING BED

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PREMIER 2 SINGLE BEDS

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Our Lounge Bar provides an intimate and friendly environment where guests can enjoy a wide variety of exotic cocktails, mocktails in addition to other beverages and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 384 m²

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Bandung

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,054 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,446 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very nice and comfortable

Customer review rating 4.2/5

Oktavia Business - 11/07/2019 AccorHotels certified review

very nice and comfortable

Dear Mrs. Oktavia R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

A very good hotel with clean ans comfortable room

Customer review rating 4.2/5

Sangkan Families - 11/07/2019 AccorHotels certified review

Check-in process was very quick. The hotel provide free valet parking service, which is very helpfull for me. I am impressed with the quality of the hotel interiors, furnitures and other amenities.

Dear Mr. Sangkan T., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Wonderful Surprise on my Birthday

Customer review rating 4.2/5

Annisa Couples - 09/07/2019 AccorHotels certified review

I had a great time here, the check-in process was smooth, my request for an early check-in was also fulfilled. The bed was comfortable, the room was quite spacious for a superior room. The bathroom had a bathtub and shower so I can enjoy a relaxing evening. The breakfast could be improved though. The taste was standard. One thing I love the most was when the staffs brought a slice of cake to surprise me on my bday. I never expected that. That simple thing of paying attention to the guest's needs is what I love about staying here. Thanks!

Dear Mrs. Annisa F., We very much appreciate your review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good but some area need to improve

Customer review rating 4.2/5

Andy T. Couples - 09/07/2019 AccorHotels certified review

I book 5 days 4 night and add on 1 night stay after confirm flight date change. The front desk should immediate look for the best and higher room free upgrade for me. I told the counter guy as my experience in Vietnam Hanoi and China tour. That will make me more please, recommend hotel stay due your service and announce. I ask the counter guy next day after confirm extra 1 night for upgrade from 5th floor change to higher floor. So is me asking for it. Swimming pool night time install more lights. Breakfast is Good. Staff friendly. Bad experience is one night take dinner at the only restaurant, the mee-goreng not hot. Complain after wife quickly finish due to we are very tired. So just pay and go up. No sorry from staff and they stun what we said. I think they own us a dinner. I just told them never mind cause already tired and late. So paid and go up. The Room on 5th storey seems dusty not so clean. This one of the reason ask for upgrade. The 10th storey one after we move up is great. Hotel in Good location but the front desk should put brochure for tourist attraction and recommend place to go. I feel a lot local Indonesia stay there accept me, my own thinking. Maybe not peak period.

Very satisfied

Customer review rating 4.2/5

Ira S. Business - 08/07/2019 AccorHotels certified review

Room, service, staff and the meal semuanya Luar Biasa!!

Dear Mrs. Ira S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

The room is comfort en cozy

Customer review rating 4.2/5

Mikhael Families - 08/07/2019 AccorHotels certified review

It's been a great time staying at novotel bandung. The staff are very friendly, the room is very comfort and cozy. Also the location is good. Definitely will stay again in another time.

Dear Mr. Mikhael Melki S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

nice room to stay

Customer review rating 4.2/5

A. Families - 08/07/2019 AccorHotels certified review

breakfast menu was great, various kind and room is also comfortable. But, the location is far from city crowded. We need a transportation to somewhere even go to another restaurant or cafe.

Dear Mr. Wahyu A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Satisfying

Customer review rating 4.2/5

Ratna Couples - 06/07/2019 AccorHotels certified review

The stay was enjoyable, and we love the breakfast

Dear Mrs. Ratna N., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Short Business Trip in Bandung

Customer review rating 4.2/5

Ricky W. Business - 05/07/2019 AccorHotels certified review

Overall staying in Novotel bandung is good, love their warm hospitality as well as prompt help.

Dear Mr. Ricky W., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Comfort

Customer review rating 4.2/5

Anwar Business - 05/07/2019 AccorHotels certified review

Nice hotel near airport

Dear Mr. Anwar R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Nice

Customer review rating 4.2/5

Kharina Families - 05/07/2019 AccorHotels certified review

It was nice. The room was clean and cozy. The staffs were great, super friendly. I had a great time.

Dear Mrs. Kharina D., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Breakfast

Customer review rating 4.2/5

Jimmy Y. Families - 05/07/2019 AccorHotels certified review

The chef is very good, like pro

Dear Mr. Jimmy Y., We very much appreciate your comments and perfect ratings regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially to our chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Bahar A B.

Customer review rating 4.2/5

Bahar A. B. Families - 03/07/2019 AccorHotels certified review

Breakfast menu are various and delicious. The hospitality of the personal was great. It was a pleasure to stay in Novotel Hotel Bandung.

Dear Mr. Bahar A B., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Very convinience

Customer review rating 4.2/5

Rijalul F. Business - 03/07/2019 AccorHotels certified review

Novotel is the best choice hotel when I visiting Bandung even for bussiness or family trip. Very cozy, spacious parking lot, tasty food and good staff.

Dear Mr. Rijalul F., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Mrs

Customer review rating 4.2/5

Anonymous Couples - 02/07/2019 AccorHotels certified review

Nice staff Clean room Great location

Dear Mrs. Lestari J., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good service

Customer review rating 4.2/5

David C. Business - 01/07/2019 AccorHotels certified review

Good service as during the stay in the hotel as nice foods, staff services.

Dear Mr. Chai Choon S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Alright but overlooks safety

Customer review rating 4.2/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Our hockey team stayed at Novotel Bandung while on our hockey trip. Unfortunately one of the rooms occupied by students were left unclosed after housekeeping.The door was unlocked from probably after we left at 1.30pm till when we came back at about 10pm. Anyone could have walked into the room and since the connecting room door was also open, 2 rooms could have been entered by anyone. I hope that housekeeping of Novotel Bandung do a thorough check to ensure that the door is really closed before moving of to the next room for housekeeping.

Dear Ms Norfarha B., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence to the related department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Hendrayana Asst. Front Office Manager

Not satisfied

Customer review rating 4.2/5

Virty Families - 28/06/2019 AccorHotels certified review

You should change the way of your service for mineral water. Last time i took one mineral water from the cleaning cart, and the person said, if i took it already from there, my room will not be given again. This is the first time i experienced like this at the hotel.

Dear Ms Virtanti D., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the evaluation to the related department to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Hendrayana Asst. Front Office Manager

Nice Hotel

Customer review rating 4.2/5

Albert Business - 26/06/2019 AccorHotels certified review

My First Impression about this hotel is nice and responsible hotel specially Ms Ledi... kept her promise....but the last time I visited the hotel, the room's linen is dirty... hopefully next visit the matter about that room cleanliness can be solve.. Overall of the hotel is good and the staff of Front office is friendly enough.. hopefully can maintain that. One more regarding about the promo that accor have, the hotel staff seem that they lack of information about that and have no idea. And the first night I stayed at your hotel, around 3 o'clock there was someone knocked on my door continuously but when I opened the door , there was no one.

Dear Mr Albert W., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Indra Hendrayana Assistant Front Office Manager

Friendly staff, clean environment, helpful

Customer review rating 4.2/5

Indri S. Families - 26/06/2019 AccorHotels certified review

One of our disagree while on first enter the room 1111, a bit smell coming from bathroom. I have talked about this upon check out to reception staff.

Dear Mrs. Indri S., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager
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