Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

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4.0/5 1,348 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Wheelchair access
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,967 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,348 reviews
AccorHotels certified review
Santi Business - 18/02/2018
« good stay »

nice view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Santi Thank you for your very kind rating regarding your experience during your stay at our hotel. We wish our hotel facilities and service may meet with your expectation. We look forward to welcome you back soon. Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Anonymous Families - 14/02/2018
« definitely will come back »

the room and the environment are clean. All the staff are cheerful. was a fun day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vauled Guest, Thank you for leaving us with a great review. I am pleased to learn that our hotel has lived up to your expectations and that you have had an overall pleasant stay with us here at Novotel Bandung. I look forward to welcoming you back to our hotel on your next visit back to our beautiful city. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Tussi I. Families - 13/02/2018
« Marvelous!! »

Great service especially the Front Office team.. they remembered my last stay on 2016 .. amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tussi I., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to welcoming our valued guest like you in our hotels. I will share your comments to entire team which will happy to read your feedback. Thank you again for sharing your experience, and we hope your next visit will be as marvelous as the previous one^^ Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ikhmal S. Families - 13/02/2018
« Perfect »

Big thank's to Ms. LEDI at Front office, she is very helpful, also special to Mr. Willi at Restaurant thank you for the hospitality.. Perfect stay..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ikhmal S., Wow..thank you so much for your kind review and for choosing our hotel as your accommodation. We're excited to know that you had wonderful stay experience. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Ms. Ledi and Mr. Willy. I am sure that this feedback will serve as an encouragement to them as we strive to continuously improve the quality of our services. Please stay in touch with us via social media to get the latest update of Novotel Bandung. See you soon! Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ronny H. Families - 13/02/2018
« comfy hotel »

a very very comfy hotel, nice service, friendly staff hotel, very helpfull staff hotel, nice and clean room, the hotel food is really good, nice and clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronny H., Thank you so much for your review, we appreciate you taking the time to share your stay experience. It is great to know that the team and I successfully sent a genuine service that you remember. We for sure will always offer a great help for your stay in Bandung. Ronny, the team and I very much look forward to welcoming you again at the Novotel Bandung in the near future for an even more excellent stay. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Lee Couples - 13/02/2018
« Room was quite old »

Hotel is quite old overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee Thank you for taking your time on reviewing us on Review's Page in regards of your previous stay. I am regret to hear that your stay was not able to meet your expectation. Your feedback is well appreciated. I hope there will be a chance to welcome you back in the future. Thank you. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Sutjipto S. Families - 13/02/2018
« Good hotel in strategic area »

i was with my son looking for good hotel close to Ganesha campus, and found that Novotel is a very good choice. good access and pretty nice breakfast menu wish to stay again later

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sutjipto S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Suprayitno Friends - 13/02/2018
« Spacious room, brand,value »

This hotel older not to improve services, two years ago still exclusive brand , but now similiar 3 star hotel, not maintenance and limited service wifi, only two device/room..very bad services...i think ibis trans studio more better. Hope this hotel more improve maintenance and services. Only room size and breakfast menu is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suprayitno, Thank you for taking your time to rate our property. Please accept our sincere apologize, should our property facilities and service was not meet with your expectation. We wish could welcome you back, thus we could recover our performance and create a memorable stay for you. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Harto M. Couples - 13/02/2018
« acceptable but more expectation »

Only 1 pair of sleeper...no iron. Expecting standard facility for the paid room rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harto m., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Agustian Couples - 13/02/2018
« Good stay »

Hotel location is good, room clean and breakfast menu is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agustian, Thank you so much for your review, we appreciate you taking the time to share your stay experience. It is great to know you found our Clean Room and Good Breakfast that you remember. We for sure will always offer a great help for your stay in Bandung. Agustian, the team and I very much look forward to welcoming you again at the Novotel Bandung in the near future for an even more excellent stay. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Ridha F. Families - 13/02/2018
« It was a great stay at your hotel »

A comfort room, a good breakfast and the hotel in central of Bandung

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ridha F., Thank you for taking the time to leave us with a thoughtful review. I am thrilled to learn that you have had a pleasant and comfortable stay with us here at Novotel Bandung. Great to hear that our hotel has lived up to your expectations and that our hotel location was convenient for your sightseeing activities. I look forward to welcoming you back to our hotel on your next holiday and wish you safe travels onwards. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
S. Business - 13/02/2018
« Excellent »

Everything was excellent from the time I walked into the hotel. Quick check in, excellent room and breakfast. Will surely be back again when in Bandung.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Wow..thank you so much for your kind review and for choosing our hotel as your family hotel accommodation. We're excited to know that you had wonderful stay experience and had a chance to explore hotel's neighborhood. Your local guide information will be very useful for other travelers. Please stay in touch with us via social media to get the latest update of Novotel Bandung. See you soon! Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Iris N. Families - 10/02/2018
« Warm and hospitable hotel to stay »

Good location, what make novotel special is the staff, from reception to restaurant and house keeping and doorman.... Special thanks to Nur Hajizah during morning breakfast time, always with a sweet smile when she served cup of cappuccino.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iris Ng, Wow..thank you so much for your kind review and for choosing our hotel as your family hotel accommodation. We're excited to know that you had wonderful stay experience. Your local guide information will be very useful for other travelers. Please stay in touch with us via social media to get the latest update of Novotel Bandung. See you soon! Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Mayday13 Friends - 10/02/2018
« Wonderful stay »

Nice room and we have good view on the high floor. The staff was friendly and looks pro. Food was taste good and more vary. For sure would love to stay here again when visiting Bandung. Only when we arrived late in the evening, outside of lobby entrance was so dark and no sign of lobby direction and nobody around to help us. Even at lobby area no Reception standby. Usually I booked for Accor hotels will be an online check in but I did not received any email

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mayday13 Thank you for spent your vacation time at Novotel Bandung. Glad to know that you had a great experience to be shared with other travelers. I will take look and note on your feedback and will be sharing this with the team to have an improvement In the meantime please stay in touch via our social media and keep book directly to our official website Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Kristian P. Business - 09/02/2018
« Hommy »

I love the services during my stay, the hospitality of novotel's staffs, facilities and meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristian, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Hebeisen P. Business - 09/02/2018
« my old favorite, always return »

All Hotels have special characteristics. NOVOTEL BANDUNG is convincing. Price is right, service good. The staff very friendly. A warm feeling of coming home embraces you upon entering the lobby. Even though it is nothing special in terms of decor but you are received by people who make you feel they love to work here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hebeisen, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Negoro Business - 07/02/2018
« Great value! »

Everything was great, you’ll earn more than you pay..

Our hotel has responded to the review
Our hotel has responded to the review

Hi Negoro, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Indri Families - 07/02/2018
« Great Short Gateaway Just need maintenance & upgrading »

Everything was ok, Staffs were very helpful. Food were nice. One thing is just the Hotel need some upgrade here and there. A bit dark when it comes to night. The towel also need to be replaced for new one. The Old one is a bit yellowish and very thin. Bathtub a bit dirty. The outdoor swimming pool should consider to use warm water, due to strong wind and small pool, so it makes the water very cold. Not recomended for toddler & children. But thank you very much for hosting us very well during our stay. Hope that we can see some improvement on hotel physic, definetelly will come back in the future :) Feedback for Accor plus : Please give some upgrading marketing skills to your marketing staffs. they only know how to sell product without knowing how to keep customer informed after joining accor plus and get the benefits. They hardly kept their promises. They promised me some vouchers that we can use on food and beverage. But until now, 1 year has passed, I received none of the vouchers. One more thing was, the marketing staff dont give us detail information and number to call just in case we need some information. Until I write this feedback, I still dont know who was my marketing staff from accor plus and how to contact her. Hope this feedback can be used for future perusal. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indri, Thank you so much for staying with us. Your detail information is highly appreciated. Those details info for sure will help other travelers every time they need a recommendation for a stay in Bandung. I also would like to thank you for bringing an attention to the area that needs to improve. We are here work so hard to deliver exceptional service and great facilities however we failed in some area, therefore please allow us to improve it and I'll be truly honored if you give us another chance to showcase our improvement on your next stay Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Arief L. Business - 07/02/2018
« Nice stay »

Nice and clean hotel. Almost spotless. Check in check out proceed smoothly and quick. Kudos for the staffs and their smiling. Good spread breakfast. Keep up the good works.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arief Laksono, Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Andy J. S. Business - 06/02/2018
« satisfied »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy Julian, Thank you for the result given. Please advise us in what way we should be more improved for delivering a better service than before through my email: fo… It will help us to improve and take the appropriate measures to address the problem and prevent future occurrence. Once again thank you. We will keep on improving our effort in giving more suitable performance. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

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