Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

Our hotels AccorHotels
4.0/5 1,371 reviews
All hotels in Bandung
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 536444.00 IDR Non member rate
From 536444.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,158 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,371 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Barruno M. Families - 22/05/2018
« excellent service »

Got an upgrade to the suite, it was an excellent stay. Thankyou

AccorHotels certified review
Andhang Business - 21/05/2018
« The useless card-key »

I encountered problems with the card-key that didn't work several times. Please check all the keys, door knobs, and make sure all of them can work well. This is maybe a small thing for you but it is a big matter for the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adhang Rakhmat Trihamdani Warmest greeting from Novotel Bandung...! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback regarding the door problem is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Wahjudi Families - 19/05/2018
« Okay »

Room was good. Breakfast below expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Bapak Wahjudi Purnama Terima kasih Anda telah meluangkan waktu untuk membagi ulasan Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda. Dari ulasan seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki pelayanan kami terutama pada Breakfast agar dapat memenuhi harapan anda. Sebelumnya kami ucapkan terima kasih telah mempercayakan Novotel Bandung sebagai tempat menginap selama berada di Bandung. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman menginap yang baik Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Dendi Business - 17/05/2018
« Nice »

It was nice staying at Novotel Bandung, rooms are new and modern and bed was cozy. However I was experienced the water turns out yellowish in 1 out of 2 rooms I order. Overall was a pleasant stay at Novotel Bandung and it's my third time staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dendi D., We very much appreciate your comments regarding your stay at the Novotel Bandung. We sincerely apologize for the disappointment experienced and assure you that the points you have highlighted have been addressed internally. We look forward to being of service to you again in the future. Warm regards, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Dita K. Business - 16/05/2018
« Friendly Staff and Great Service »

The staff are very welcoming and greet every guest at the front desk with smile. As I was planning to Fasting at the next day of my stay, the staff are delivering my sahur meal. I really appreciate that.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Ibu Dita Khusnul K. Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Kami berusaha memenuhi permintaan anda termasuk permintaan sahur, Sangat menyenangkan bagi kami mendengar pelayanan kami telah memenuhi harapan ibu. Kami akan sampaikan kepada team kami agar dapat mempertahankan performanya di kedatangan anda selanjutnya. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Yahya Couples - 16/05/2018
« Beautiful »

Was Beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thabit Y., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Nurjanti I. Business - 15/05/2018
« Nice hotel »

Good location hotel , all staffs were so friendly

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Ibu Nurjanti I. Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima ulasan positif. Sangat senang bagi kami kami ngetahui anda menikmati kunjungan anda di Novotel Bandung, keramah tamahan akan selalu kami jaga hingga anda datang kembali. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Anonymous Families - 14/05/2018
« Novotel Bandung »

The stay was great with the warm hospitality from staff from front desk, security. The room is big, comfortable and clean. Breakfast was great. The only downside was the hotel should have an access card in the lift for guest to add on for security measure. Nevertheless, it was a great and comfortable stay, keep up the good work!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nur Farlina A., We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad that you enjoyed your stay. We are pleased to read that you absolutely enjoyed your stay with us. It is indeed always encouraging to learn that our guests are satisfied with the services we provide. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Anton Business - 14/05/2018
« It was a great stay »

The room was nice and tidy. Bfast was also great, tasty, love the combination of local and western cuisines. The staf was really helpful and that the hotel still have smoking floors....loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Bapak Anton S Hadiputro Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami mengetahui pelayanan kami telah memenuhi kriteria. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Nita Families - 14/05/2018
« my girls very exicting with the room and the city views »

the room and air very clean, event my girls and husband having dust allergy they are not sneezing at all. very appreciate for no smoking area in my floor, i dont smell smoke except a smell of omelet :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoanita S., We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad that you enjoyed your stay. We are pleased to read that you absolutely enjoyed your holidays with us. It is indeed always encouraging to learn that our guests are satisfied with the services we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Andri K. Couples - 14/05/2018
« Amazing »

Free upgrading to the executive room is a really great complimentary. And also there's always a parking guy that will guide us to get a parking lot. For the breakfast menu, need more variety and taste improvement. Other than that, all is perfect. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andri K., We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad that you enjoyed your stay. We are pleased to read that you absolutely enjoyed your stay with us. It is indeed always encouraging to learn that our guests are satisfied with the services we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Irit M. Business - 14/05/2018
« very good »

nice, the reception, room, check in, check out, so far very good

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Bapak Irit M. Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Chori Families - 13/05/2018
« Nice service »

Cozy,clean ,near city center

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Ibu Chori Diah Astuti Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima ulasan positif dan semua pelayanan kami telah mengakomodir kebutuhan Anda. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Bayu P. U. Couples - 13/05/2018
« Very comfort »

Very comfort, very helpful, i like to stay in novotel

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Bapak Bayu Putra U., Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima umpan ulasan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Imam Families - 13/05/2018
« Mr »

Clean room

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Bapak Imam Darmawan, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda, ulasan anda tentang kebersihan kamar akan kami sampaikan kepada tim kami agar selalu dipertahankan pada performa terbaiknya. dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Valensia C. Couples - 12/05/2018
« Best service »

that was my first time went to bandung and i chose this hotel. the room very clean and comfortable. my favorite food in this hotel “ Mie Goreng “ for the breakfast and Nasi Goreng Novotel for the lunch or dine. The best nasi goreng ever. All the staff very friendly:). i will be back soon to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Ibu Olivia V. Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima ulasan positif. Kami senang sekali mengetahui bahwa pelayanan dan fasilitas kami bisa mengakomodir semua kebutuhan Anda terutama pada citra rasa makannan di Novotel Bandung. Kami akan sampaikan kepada tim kami agar performa terus di pertahankan. Kami harap kami dapat bertemu Anda dan keluarga kembali di perayaan lainnya atau liburan akhir pekan. sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Melly Families - 11/05/2018
« Mrs »

Nice hotel, locations is good, bfast also good

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Ibu Tjung Melly Terimakasih banyak atas ulasan detailnya mengenai pengalaman Anda menginap bersama Novotel Bandung. Lokasi hotel yang strategis memang akan memudahkan aktivitas Anda untuk menikmati Bandung serta sajian sarapan pagi dapat menambah semangat dikala memulai aktifitas. Saya mewakili tim dari Novotel Bandung sekali lagi mengucapkan terimakasih banyak atas kunjungan ke Novotel Bandung. Kami tunggu kembali kedatangan Anda berikutnya Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
G. T. Families - 10/05/2018
« Wonderful stay in Novotel »

My helper was sick & resting in the room. We were out having lunch nearby, when my helper called us. The hotel staff sent her to hospital & it really touched me. I’m very grateful. I would like to thank Ms Itan Pujawati she has all the good experience to share with her staffs and she trains them to do well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tan Grace, We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad to know that you enjoyed our excellent service and hotel facilities. We try to take care all of our guest and it is a major attention and we believe it will definitely helps you. I will share your kind messages to our team. So, they will be more motivated to do the extra miles to our guests Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Aishah J. Families - 09/05/2018
« Awesome stay, amazing service provided by the staff »

The staff were really helpful and friendly. They always have a smile on their faces whenever we meet them. Hotel room is spacious and comfortable. Breakfast spread is good and we look forward to the different menu everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nuraishah J. Abdul Nasir, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
A. D. Business - 05/05/2018
« Convenient »

First time staying in Novotel Bandung. From the entrance it looks great and everything was perfect besides the quality and state of the bathroom. The shower area are dirty with rust stains in the tubs, the tiles grouting are moldy and slimy it is so disgusting unfortunately. As for the toilet bowl, it’s like they have never been brushed, it is a little disturbing as for me cleanliness is very important and I find this experiences put me off. Saving grace though, is your receptionist Ms Novi, she was fantastic from the moment I check in. She smiles speaks with confidence. She even greeted me by my name when I checked out., Fantastic!!! Being in the hotel industry myself I find this comforting. Continue to do your great job Novi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammad Azmi, Thank you for taking the time to tell us about your experience during your stay in Novotel Bandung We understand and apologize for the inconvenience regarding bathroom cleanliness. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. I will share your comments with our team, especially Ms. Novi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once Again Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 536444.00 IDR Non member rate
From 536444.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1 km ibis Bandung Pasteur
ibis Bandung Pasteur Hotel
From
From 330000.00 IDR Non member rate
From 330000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.9 km ibis Styles Bandung Braga
ibis Styles Bandung Braga Hotel
From
From 430000.00 IDR Non member rate
From 430000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.1 km ibis budget Bandung Asia Afrika
ibis budget Bandung Asia Afrika
From
From 264960.00 IDR Non member rate
From 264960.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.3 km Mercure Bandung City Centre
Mercure Bandung City Centre
From
From 500000.00 IDR Non member rate
From 500000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BANDUNG
See rates