Hotel - Novotel Bandung
Novotel Hotel Novotel Hotel

Novotel Bandung Hotel

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4.0/5 1,373 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 156 rooms
  • 51 non-smoking rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,185 reviews

Our guest reviews for Novotel Bandung

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,373 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Business - 12/06/2018
« Bad Experience »

a couple times i used to novotel as my stay for a while, but i also got bad experience when stayed in room, there is Mosquito !!

AccorHotels certified review
Jannes S. Families - 11/06/2018
« Very good services »

Good reception, good house keeping I’ll use this hotel in my next stay. If novotel can provide suit room for sometime we’ll enjoy is more convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jannes S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I am pleased to hear that your stay meet your expectation.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Shavell Couples - 09/06/2018
« Vacation at bandung. »

First of all, staffs are very helpful, polite and friendly from day 1. From bell boy to front desk. Everyone made us feel so welcoming. Their English communicable too. House keeping keep our room clean everyday. Room is very cozy and home feel. Hotel location is a excessable to our planned itinerary too. Thank you Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Shavell W., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased to hear you enjoyed your stay with us and Location helps you start your day. We will share your comments to our staff, A positive guest experience is something our staff takes great pride in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Richard C. Business - 31/05/2018
« comfortable »

speedy check-in, friendly staff, clean room. Breakfast still good, but personally I like it more in the past (the home baked bread was better in the past). furniture in the room on the 4th floor might need changing, getting a bit old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Richard C., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. We deliver our best service to make your stay enjoyable. We are thanking for all your constructive messages, which shown that you are care to us and give us an opportunity to evaluate and improve some points which need to be improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Karnadi Families - 27/05/2018
« High class hotel with affordable price »

I was staying for 3 days 2 nights with my wife and daughter. The location of this hotel is very good. The room is very comfortable, clean and big enough for my kid to walk around the room. I also got baby cot for free. I'm just a little bit disapointed with the facilities. The swimming pool is too small. The kids club is too small and the toys are dirty and in very poor condition. The gym is just ok. I just feel that this hotel needs to improve the facilities. The food is quite nice for breakfast. Overall I had a great stay at this hotel with my family.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Bapak Karnadi T. Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Kami turut senang mengetahui akomodasi dan harga yang kami tawarkan dapat memenuhi harapan anda. Ulasan konstruktif sebagaimana anda tuliskan akan kami perbaiki untuk meningkatkan pelayanan yang kami sediakan. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya dapat memenuhi harapan anda. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Monica Business - 24/05/2018
« We have a very nice rest »

Nice hotel, clean room, great attitude staff, nice service, good food

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Ibu Monica Kami sangat berterima kasih atas ulsan Anda mengenai kunjungan Anda di Novotel Bandung. Kami berusaha memenuhi harapan semua tamu kami dalam semua aspek, dan kami sangat senang mendengar anda menikmati fasilitas dan pelayanan yang kami sediakan. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Sampai ketemu di kunjungan anda berikutnya.. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Hanisha N. Families - 24/05/2018
« Keren banget !! »

Salam, Novotel itself is already a renowned brand so I already expected that my stay there should be great & indeed it was! Needless to say, your staffs were already so helpful even before I arrived by responding to all my queries & request via email Asap. My check-in was hassle free, my check-out was fast. All your staffs were so very polite & courteous esp Lia who was working at The Square. Such a friendly lady with good customer service. Anyway, there's one particular thing I love to compliment is the breakfast buffet. Some hotels I visited, the complimentary buffet is only for 2 guests per room, any additional guest is additional cost but your hotel doesn't charge us for our girl. Thank you so much, we appreciate that. The variable breakfast buffet spread was delightful & seriously both me and my girl really loved your bubur ayam!! We ate that every morning without missed! Anyway, as i said .. overall, it was a great experience staying with you!! We will surely recommend your hotel to our friends & families and if we were to visit Bandung again, we will definitely be back!! Selamat Berpuasa to Novotel Hotel Bandung!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanisha N., Thank you so much for your review towards Novotel Bandung. I'm glad to know that your had wonderful experience during your stay in Bandung. Lia and Ledy will happy to hear that you are satisfied by their service. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Bandung and Novotel Bandung are always welcome you Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Barruno M. Families - 22/05/2018
« excellent service »

Got an upgrade to the suite, it was an excellent stay. Thankyou

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Bapak Barruno Mukti Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan anda dan menginap di kamar terbaik kami. Kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Andhang Business - 21/05/2018
« The useless card-key »

I encountered problems with the card-key that didn't work several times. Please check all the keys, door knobs, and make sure all of them can work well. This is maybe a small thing for you but it is a big matter for the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adhang Rakhmat Trihamdani Warmest greeting from Novotel Bandung...! Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback regarding the door problem is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Wahjudi Families - 19/05/2018
« Okay »

Room was good. Breakfast below expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Bapak Wahjudi Purnama Terima kasih Anda telah meluangkan waktu untuk membagi ulasan Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda. Dari ulasan seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki pelayanan kami terutama pada Breakfast agar dapat memenuhi harapan anda. Sebelumnya kami ucapkan terima kasih telah mempercayakan Novotel Bandung sebagai tempat menginap selama berada di Bandung. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman menginap yang baik Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Dendi Business - 17/05/2018
« Nice »

It was nice staying at Novotel Bandung, rooms are new and modern and bed was cozy. However I was experienced the water turns out yellowish in 1 out of 2 rooms I order. Overall was a pleasant stay at Novotel Bandung and it's my third time staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dendi D., We very much appreciate your comments regarding your stay at the Novotel Bandung. We sincerely apologize for the disappointment experienced and assure you that the points you have highlighted have been addressed internally. We look forward to being of service to you again in the future. Warm regards, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Dita K. Business - 16/05/2018
« Friendly Staff and Great Service »

The staff are very welcoming and greet every guest at the front desk with smile. As I was planning to Fasting at the next day of my stay, the staff are delivering my sahur meal. I really appreciate that.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Ibu Dita Khusnul K. Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Kami berusaha memenuhi permintaan anda termasuk permintaan sahur, Sangat menyenangkan bagi kami mendengar pelayanan kami telah memenuhi harapan ibu. Kami akan sampaikan kepada team kami agar dapat mempertahankan performanya di kedatangan anda selanjutnya. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Yahya Couples - 16/05/2018
« Beautiful »

Was Beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thabit Y., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Nurjanti I. Business - 15/05/2018
« Nice hotel »

Good location hotel , all staffs were so friendly

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Ibu Nurjanti I. Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima ulasan positif. Sangat senang bagi kami kami ngetahui anda menikmati kunjungan anda di Novotel Bandung, keramah tamahan akan selalu kami jaga hingga anda datang kembali. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Anonymous Families - 14/05/2018
« Novotel Bandung »

The stay was great with the warm hospitality from staff from front desk, security. The room is big, comfortable and clean. Breakfast was great. The only downside was the hotel should have an access card in the lift for guest to add on for security measure. Nevertheless, it was a great and comfortable stay, keep up the good work!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nur Farlina A., We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad that you enjoyed your stay. We are pleased to read that you absolutely enjoyed your stay with us. It is indeed always encouraging to learn that our guests are satisfied with the services we provide. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Anton Business - 14/05/2018
« It was a great stay »

The room was nice and tidy. Bfast was also great, tasty, love the combination of local and western cuisines. The staf was really helpful and that the hotel still have smoking floors....loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Yang terhormat Bapak Anton S Hadiputro Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami mengetahui pelayanan kami telah memenuhi kriteria. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Nita Families - 14/05/2018
« my girls very exicting with the room and the city views »

the room and air very clean, event my girls and husband having dust allergy they are not sneezing at all. very appreciate for no smoking area in my floor, i dont smell smoke except a smell of omelet :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoanita S., We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad that you enjoyed your stay. We are pleased to read that you absolutely enjoyed your holidays with us. It is indeed always encouraging to learn that our guests are satisfied with the services we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Andri K. Couples - 14/05/2018
« Amazing »

Free upgrading to the executive room is a really great complimentary. And also there's always a parking guy that will guide us to get a parking lot. For the breakfast menu, need more variety and taste improvement. Other than that, all is perfect. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andri K., We very much appreciate your comments regarding your stay at the Novotel Bandung. We are glad that you enjoyed your stay. We are pleased to read that you absolutely enjoyed your stay with us. It is indeed always encouraging to learn that our guests are satisfied with the services we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Irit M. Business - 14/05/2018
« very good »

nice, the reception, room, check in, check out, so far very good

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Bapak Irit M. Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Rezka Muhammad Wildhan Front Office & Quality Manager

AccorHotels certified review
Chori Families - 13/05/2018
« Nice service »

Cozy,clean ,near city center

Our hotel has responded to the review
Our hotel has responded to the review

Yang Terhormat Ibu Chori Diah Astuti Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Bandung. Sangat menyenangkan bagi kami untuk menerima ulasan positif dan semua pelayanan kami telah mengakomodir kebutuhan Anda. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka Muhammad Wildhan Front Office & Quality Manager

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