Hotel - Sofitel Nanjing Zhongshan Golf Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Zhongshan Golf Suning Hotel

4.5/5 849 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Nanjing Lukou Intl Airport
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Leisure and activities

  • Fitness centre
  • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Embrace the tranquility of Zijin Mountain and enjoy its unique natural surroundings.All guestrooms are equipped with high-speed Internet connectionin, plasma television, satellite TV channel, wet separation design in bathroom, Lanvin amnities and dependent balcony. Sofitel's unique "My Bed" provides guests a perfect sleeping experience.

  • 245 rooms
  • 41 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,923 reviews

Our guest reviews for Sofitel Nanjing Zhongshan Golf Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 849 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L. S. H. Business - 03/12/2018 AccorHotels certified review
« Expected more from Sofitel brandname »

-Internet connection was slow and dropped off many times which was frustrating- -Flexibility to extend a few hours of the room ( given that occupancy was not at 100%), and we were a big group booking the conference and rooms was not given any good will consideration for us to extend 2 of the rooms beyond 6pm without charges

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sock H. L., Thank you very much for taking the time to reply our survey, it is very important for us to get feedbacks from our guests. I am sorry to read that the stay could not totally satisfy you but I assure you, I will share your comments with the rest of the staff because in Sofitel Nanjing Zhongshan Golf Suning we strive to continuously improve our service. I hope you will give us the chance to better serve you in the near future and that your next stay will be more pleasant than the previous one Sincerely, Ema VIP Manager

Frank Business - 28/11/2018 AccorHotels certified review
« Very good experience »

Very clean and very friendly staff. Good service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Goblin Hu, Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Liuhuaqi Friends - 26/11/2018 AccorHotels certified review
« Fabulous »

Very very fit for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hua Qi L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Goblin Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Pauline L. Business - 22/11/2018 AccorHotels certified review
« good experience »

satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yun L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Goblin Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Ada Z. Business - 21/11/2018 AccorHotels certified review
« Satisfied »

feel good for all the experience, only problem is about the aircon ( didn't warm enough)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jin Z., Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Goblin Hu, Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Cindy G. Business - 20/11/2018 AccorHotels certified review

good, service is prompt and nice. food is soso, may be because of low budget

Our hotel has responded to the review
Our hotel has responded to the review

Dear Min G., Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Zhongshan Golf Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Goblin Hu, Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Anonymous Business - 20/11/2018 AccorHotels certified review
« Conference Week »

My stay was overall satisfying. The facilities were good and the room was fantastic. I was impressed by the service. There are howeve a few areas that would improve my stay: 1. Vegetarian options in the buffet. 2. Grand Ballroom carpet is in desperate need of a clean. 3. Housekeeping didnt make up the bed neatly everyday and also didn't put away the ironing board/iron anytime during my stay. Also, the bathtub wasn't cleaned daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew Samuel F., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning; it is always very important to receive guest's feedback since we strive to continuously improve the quality of our services. . I am sorry to read that the stay could not totally satisfy your expectations and you can be sure that I will inform all the departments about your observations in order to pay more attention. As for the vegetarian option, next time we will be pleased to do our best to specially arrange some dish. Thank you again for taking the time to share your experience, we hope that you will give us the chance to welcome you again soon and most of all that your next stay will be even more pleasant. Sincerely, Ema VIP Manager

P Business - 19/11/2018 AccorHotels certified review

Very comfortable rooms, helpful front desk, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula Tyne C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Goblin Hu, Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Anonymous Business - 16/11/2018 AccorHotels certified review
« Okay »

The rooms in the west wing were a bit old. The carpet was dirty and there were stains on the walls. There was a couch at the end of the bed that was made out of wood without any cover. I bumped my knee to go to the bathroom and left with scars and bruises. Also, the Chinese lady who works downstairs near the gym was not friendly. She basically screamed and shouted at us to return our locker keys in Chinese when we tried to explain to her that we were not finished yet. Obviously, she didn’t understand and demanded that we give the locker keys back. Her tone and behavior was very unprofessional.

Mark I. Solo - 15/11/2018 AccorHotels certified review
« good experience »

good food, nice ambiance , nice service

Curtis Business - 14/11/2018 AccorHotels certified review
« a wonderful unexpected suprise leaving me wanting to return again »

The hotel was beautiful and the staff I found friendly, accommodating and understanding. Specifically the young lady in the business center went above and beyond to help me on two separate occasions. She was professional, friendly, very helpful and helped me to get my presentations perfect! Her service and attention to detail make a frantic moment, relaxed and very successful!

Anonymous Friends - 19/10/2018 AccorHotels certified review

Nothing to say = speechless

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的陈先生, 您好! 感谢您选择南京苏宁索菲特钟山高尔夫酒店,并抽出宝贵的时间给予我们反馈。 在收到您意见的第一时间,我已与团队进行分享。非常遗憾此次未能给您带来满意的入住体验,若您方便欢迎随时致电给予我们更加详细的感受与整改意见。 在索菲特,我们致力改进,不断提高我们的服务质量,本着追求卓越的精神,为我们的每一位客人打造奢华、舒适的入住体验。 陈先生,再次感谢您的宝贵意见。如您下次有机会再度入住,可将相关预订信息发送至我的邮箱,我将提前为您做好安排。真诚期待您再度光临体验我们的改进之处。 祝您拥有愉快的一天! 胡婧 助理宾客体验经理 南京苏宁索菲特钟山高尔夫酒店

Joshua C. Business - 14/10/2018 AccorHotels certified review
« A wonderful team building night in this hotel. Front desk service is good »

Front office service and buffet service is nice

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的郑先生: 感谢惠赐有关下榻 Sofitel Nanjing Zhongshan Golf Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 胡婧 助理宾客体验经理 南京苏宁索菲特钟山高尔夫酒店

Larry Z. Families - 08/10/2018 AccorHotels certified review

Good hotel in general, but service level below other Sofitel hotels in China

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry Z., Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Zhongshan Golf Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Goblin Hu Asst. Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

Wenty Business - 20/09/2018 AccorHotels certified review
« 想有更多的时间可以呆在酒店里,宾至如归 »

Warm welcome inside the room;comfortable bed and clean room with nice view balcony

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的周女士: 感谢惠赐有关下榻 Sofitel Nanjing Zhongshan Golf Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 胡婧 助理宾客体验经理 南京苏宁索菲特钟山高尔夫酒店

Richard Business - 07/08/2018 AccorHotels certified review
« A pleasant stay in a fantastic setting »

My stay was comfortable and the staff were friendly. The service in the Chinese restaurant is very good, with a high standard of cuisine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard W., we very much appreciate that you took the time to leave a comment regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It's nice to read your appreciation about the chinese restaurant, I will share for sure your feedback with the rest of the staff, but I am sorry that you could not feel completly satisfied on certain aspects; we will work to improve them because we strive to continuously offer great service. Thank you for sharing your experience, we hope you will choose us again in the near future and that your next visit will be even more pleasant than the previous one. Sincerely, Ema VIP Manager

Haoyun Z. Solo - 04/08/2018 AccorHotels certified review
« Mr.Z. »

A very pleasant stays. Friendly staff, nice environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hao Yun Z., Thank you for answering our survey, we very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback since we strive to continuously improve the quality of our services. We hope you will choose us again soon and that your next visit will be as pleasant as the previous one. Sincerely, Ema VIP Manager

K. J. H. Business - 02/08/2018 AccorHotels certified review
« Excellent »

Very friendly staffs : TOM, Sunny. Sofitel staffs solve my problem during stay like translate language or reservation taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaehoon K., Thank you for taking the time to answer our survey, we very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that it will serve as encouragement to them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Ema VIP Manager

Ying B. Families - 25/07/2018 AccorHotels certified review
« Extremely Satisfied Stay »

Everything was great. It was a very nice stay for me and my family. Both my daughters enjoyed the room, the food and the service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. Yao, Thank you for taking the time to answer to our survey, we very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one or even more. Sincerely, Ema VIP Manager

Xinggang W. Business - 21/07/2018 AccorHotels certified review
« nice hotel and nice staffs »

The hotel is in a quiet and beautiful place. The staffs in the hotel are quite nice and willing to help. Besides, I also like the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xing Gang W., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning, thank you for taking the time to answer our survey. It is always a pleasure to receive positive feedback, this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one or even more. Sincerely, Ema VIP Manager

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