Hotel - Sofitel Nanjing Zhongshan Golf Suning
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Sofitel Hotel

Sofitel Nanjing Zhongshan Golf Suning Hotel

No.9  Huanling Road  Jiangsu Province 
210042  NANJING
CHINA

349 reviews
TripAdvisor Rating Based on 349 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • NANJING LUKOU
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Table tennis

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

Within luxurious rooms you will find a fusion of classic Chinese charm and French elegance. Stay connected with the world with broadband internet free access while you enjoy perfect comfort of Sofitel "My Bed" which promises a decadent resting experience,

  • 245 rooms
  • 41 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 956 reviews

Our guest reviews for Sofitel Nanjing Zhongshan Golf Suning

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 349 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alex H. Business - 15/09/2017

Great staff. Old stuffy rooms.

AccorHotels certified review
Jiamin H. Families - 11/09/2017
« overall nice experience »

staff were all friendly and helpful.gym was nice. the running trail outside was terrific. only issue was that the beds in the room were too small.

AccorHotels certified review
Lei X. Families - 30/08/2017

satisfying

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Anonymous Business - 12/08/2017

Very nice.

AccorHotels certified review
Emma L. Families - 09/08/2017
« Everything is over my expectation »

It's been lucky to be upgraded ,the room is very large and well organized. Almost all of the staff are very nice, except the staff in the restaurant seems need more training. Kids club in the outside area, which is not a good idea in this season.

AccorHotels certified review
Phuong D. Families - 26/06/2017

good, cozy room and nice staffs

AccorHotels certified review
Wayne Business - 15/06/2017
« Great stay, awful checkout experience »

Stay there for 2 nights. Overall it was a great stay experience, love the hansgrohe overhead shower. However, the checkout experience is the worst i have experienced in years. Since it's a business trip, i ask the front desk to issue fapiao for reimbursement. I give fapiao detail before breakfast, i ask the front desk staff to get my fapiao ready so I could speed up the checkout process, since i need to catch the train that morning. When i went to check out, the front desk staff told fapiao was not ready yet, he just starts to enter the detail into the system; it has been half an hour since i give the detail to the front desk staff. It took more than 15 mins to get my fapiao issues sort out. It only left me with 35 mins to get to the train station. Moreover, when i check the fapiao, i realize there are typos in the fapiao, which means it is not valid for reimbursement. so i call the hotel immediately, staff told me they need to discuss it with supervisors before they could get back to me, i wait for a 7 hrs for a call back, nothing happened, so i have to call me again, operator told me front desk is busy at the moment, i have to call back later, it took me more than five attempts to connect to the front desk. FD told, he just get back from finance department, i have to send the original one to the hotel before they could issue a new (how far is the finance department? how come it took more than 7 hrs for him to get back?). Worse to come, i send the fapiao as they requested; i also send the waybill no. to the FD for their convenience. However, they did not give the waybill no. when they send the new fapiao to me. i have to call them twice to ask the waybill no, also it's a freight to be paid express, why i have to pay for the cost? it is not my fault. I would expect much more from a Sofitel hotel. I’m totally disappointed by this checkout experience.

AccorHotels certified review
Anonymous Families - 13/06/2017
« Very nice hotel »

Room clean and service is good ,everything is perfect except the buffet foods still need to improve,I am sure that I will back to this hotel again.

AccorHotels certified review
Kevin D. Business - 24/05/2017
« Nice hotel, good evnironment and experience »

Generally it's good. The only issue was the invoice was not available when I checked out. And I have not received it till now.

AccorHotels certified review
Xiangbo K. Families - 10/05/2017
« GOOD »

Have some difficulty during check-in process because I forgot my member card, but finally solved. Hotel is quiet and convenient, crews are friendly, but the washroom is a little smelly.

AccorHotels certified review
Anonymous Business - 18/04/2017

Perfect experience.

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Anonymous Business - 13/03/2017

very good

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Anonymous Couples - 07/02/2017

Overall the facilities are fine, unfortunately the service was not quite what i would expect from a 5 star international hotel. In the F&B area, the buffet was just average. Not much care was given to the presentation of the foods on display. Many of the english names of the dishes were not well translated. Many of the dishes were cold, and it seemed the ingredients, especially meats, used were not very high quality. At breakfast, fruits and juice choices were too limited and the sausage and bacon were just not good. In the restaurant area, not much care was given to how guests treated the facilities. I saw several guests leaving large messes on their tables, and allowing children to create even larger messes. I understand the need to be family friendly, but more attention can be given to this and making sure that once a mess is made, it's promptly cleaned up. Room service also seemed to be struggling. When we called to order, the first two choices were not available for some reason... the first was ice cream, the second was a smoothie. These are not tremendously difficult or complicated items and if the ingredients needed are out of stock, that is a sign of poor management. I stayed on the club floor with club lounge access. This was very disappointing. For the additional expense, i usually would expect there to be a breakfast of some kind (smaller than the main dining area, but still something) and a little more throughout the day. There was a happy hour with drinks, but the appetizers/snacks offered were really minimal and not what i expect in such executive lounges. The exercise facilities were in good condition, but what was disappointing to me was to see naked children playing in the pool and no hotel staff to stop them from doing this. Again, i love the location, the environment, and i think the facilities are in OK shape (some deep cleaning and maintenance is needed, but this isn't the reason my experience was below my expectations), but i feel the management has lost focus on what it takes to maintain a 5 star international hotel. Due to this experience, it is highly likely I will be staying at another hotel on my next visit to Nanjing.

AccorHotels certified review
Anonymous Families - 29/01/2017

very cordial staff. They went out of their way to make us comfortable. Thanks! It was my wife's birthday, I would have appreciated a cake or a bottle of wine to make the occasion special

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Anonymous Friends - 23/01/2017

I LOVE THIS HOTEL

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Anonymous Friends - 14/01/2017

excellent experience

AccorHotels certified review
Anonymous Friends - 23/11/2016

I am very satisfied with this stay and really appreciate FD manager who is Alison. I was deeply impressed with her warm service and helped me change and upgrade the room coz there is some unpleasant smell in the room before.

AccorHotels certified review
Anonymous Business - 17/11/2016

Room was fantastic, service was great. Food was mixed.

AccorHotels certified review
Anonymous Business - 05/10/2016

Experience was unsatisfactory. Condition of washroom area was bad, stains on the floor was not cleaned up even asking for housekeeping in the morning. On Sept 22, despite i called front desk about unacceptable noise from lawn mowing near hotel rooms at 6:30am, no improvement actions were taken so I was forced to have a sleepless morning.

AccorHotels certified review
Anonymous Solo - 04/10/2016

room was clean, quiet, and great!

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