Hotel - Sofitel Nanjing Zhongshan Golf Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Zhongshan Golf Suning Hotel

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4.5/5 376 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NANJING LUKOU
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Table tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
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Hotel location

Our rooms

Embrace the tranquility of Zijin Mountain and enjoy its unique natural surroundings.All guestrooms are equipped with high-speed Internet connectionin, plasma television, satellite TV channel, wet separation design in bathroom, Lanvin amnities and dependent balcony. Sofitel's unique "My Bed" provides guests a perfect sleeping experience.

  • 245 rooms
  • 41 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,204 reviews

Our guest reviews for Sofitel Nanjing Zhongshan Golf Suning

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 376 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sandyshastri Couples - 27/12/2017
« Memorable stay at Sofitel Nanjing Zhongshan Golf Suning! »

The experience staying here was very special! We stayed for two nights and greatly enjoyed and satisfied with the hospitality and friendliness of hotel staff, especially from Tina Jing. On arrival we learnt that we have been chosen for special guests category which was surprising. Also, it was my spouse birthday (during our stay), hotel staff made special arrangement at room and prepared a special dish for us, which we liked the most and much appreciate hotel staff gesture. The room is large and clean, bed is so comfortable! Golf course is spectacular just in front of the hotel! We loved to walk around hotel, so peaceful! Recommend this hotel, if you are looking for weekend get away, from any place near Nanjing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kashlkar S., It was a big pleasure having you and your wife in our hotel. We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning; it is always a pleasure to receive positive feedback. I will share it with our team because it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We hope to see you again soon and wish that your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
C. M. Solo - 30/11/2017

Water presure is too Small in showwer room!

AccorHotels certified review
Radloff Business - 24/11/2017
« Impressive »

Great Hotel, extremely friendly and qualified staff, very good Food (Restaurant/Dinner & Breakfast). Just lacking a bit of cleanliness in the rooms (a lot of dust/dirt in the Corners) Looking Forward to come back again and will definately recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Mathias H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we would like to share the comments in improving the room cleanliness and Wifi experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Constance Miao Front Office Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
Anonymous Business - 20/11/2017
« Hotel manager Constance, was excellent, and a great host. »

The staff was great and made me feel very welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Gunter, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Constance Miao Front Office Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
Kwangyong L. Business - 20/11/2017
« Comfortable »

Peaceful and silentmakes me satisfied a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwang Yong Lee, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Constance Miao Front Office Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
Anonymous Business - 15/11/2017
« Nice place and good view. »

The room is very comfortable and I can sleep well there. The breakfast is not so good, you must improve the menu. Overall, your Hotel have a very good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre Riduan, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, our Chef will change the breakfast menu every month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Constance Miao Front Office Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
Thangaperumal A. Business - 15/11/2017
« Had comfortable experience but for the language familiarity of the staff with English »

The atmosphere and food was excellent and enjoyed it very much. The Air conditioning had littele problem and needs to be attended. Familiarity of staff with English is not adequate for international quests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alagar Samy Tangaperumal, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Constance Miao Front Office Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
E./hyunkyu Solo - 09/10/2017
« Stay was good, but should imporve le club points adding system. »

Very silent and comfortable hotel. But, Adding Le club stay point is very slow and still not added. When I checked out, I needed to use Le club reward points so I requested your hotel member to add stay point as soon as possible but still not added and I couldn't use reward points. It already 10days. Eventhough customer requested speially, Why did not add stay points? It is already 3 times. Should I beg our points? I am so dissatisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyun Kyu E., Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Zhongshan Golf Suning. I am sorry about the Le Club Points was delayed to your account; please allow me to express my sincerest apologies. After investigate, the past 4 times you stayed eligible points had already post to you account. Training and coaching will given to the related staff to avoid the similar things happen in the further. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on Co…, if you wish to discuss this matter in further details. Sincerely,

AccorHotels certified review
Sm.c. Business - 30/09/2017
« Very good »

I want to stay on nice view room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Whisky Xiao Guest Experience Manager

AccorHotels certified review
Alex H. Business - 15/09/2017

Great staff. Old stuffy rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments on your recent stay with us. It is our pleasure to know you have been taken good care of by our friendly staff while for the less than satisfactory quality of accommodation, please allow me to express my sincerest apologies. To ensure this over 10-year-old resort being well-maintained to show its beauty and facilitate each stay, we have completed renovation of guestrooms in main building with new decoration, furniture and shower room facilities. And our housekeeping team has taken actions to ensure better ventilation on guestroom floors. Dear Mr H., once again we appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Whisky Xiao Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
Jiamin H. Families - 11/09/2017
« overall nice experience »

staff were all friendly and helpful.gym was nice. the running trail outside was terrific. only issue was that the beds in the room were too small.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的郑女士, 您好! 感谢与我们分享您在苏宁索菲特钟山高尔夫酒店的入住感受。欣闻您对酒店环境的喜爱、对健身房服务的肯定,我已与团队分享,这是我们不断改进的动力。 在索菲特,我们致力改进,不断提升我们的产品及服务品质,为每一位客人打造“美妙绝伦”的入住体验。您在入住期间若有任何问题,可随时联系我们为您处理。也欢迎您下次体验我们豪华房及套房的2.4米好莱坞大床,柔软及舒适度方面受到很多客人的好评。 郑女士,再次感谢您的反馈,期待您再度光临体验我们的改进之处! 祝您拥有愉快的一天! 肖文 宾客体验经理 南京苏宁索菲特钟山高尔夫酒店

AccorHotels certified review
Lei X. Families - 30/08/2017

satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs x., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Zhongshan Golf Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More importantly, I have also noticed you feedback on water outles of female changing room and breakfast experience. I have shared with our Executive Housekeeper and Chef team to ensure rectification is done in a timely manner. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Whisky Xiao Guest Experience Manager Sofitel Nanjing Zhongshan Golf Suning

AccorHotels certified review
Anonymous Business - 12/08/2017

Very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments on your recent stay with us. It is our great pleasure to learn you have been taken good care of by our friendly staff. It certainly serves as an encouragement to all of our team members for continuous commitment to guest experience. I have also noticed your expectation on improvement of fitness center/ gym experience as it is rated lower-than-average in the satisfaction survey. It would be hightly appreciated if any further details can be shared via this email, which will be of great value for us to take actions accordingly for both immediate and long-term improvement. Dear Mr C., thank you once again for sharing your experience, and we do look forward to your next visit in the nearest future. Yours sincerely, Whisky Xiao Personal Assistant to General Manager Guest Experience Manager

AccorHotels certified review
Emma L. Families - 09/08/2017
« Everything is over my expectation »

It's been lucky to be upgraded ,the room is very large and well organized. Almost all of the staff are very nice, except the staff in the restaurant seems need more training. Kids club in the outside area, which is not a good idea in this season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Lee, We very much appreciate your comments on your recent stay with us. It is our great pleasure to learn you love our upgraded cozy room and have been taken good care of by our friendly staff. It certainly serves as an encouragement to all of our team members for continuous commitment to guest experience. I have as well noticed your expectation on improvement of kids facilities, restaurant service quality and special attention exculsively provided for Le Club Members. I have shared these valuable comments with department heads to take actions for both immediate and long-term improvement. Dear Ms Lee, thank you once again for sharing your experience, and we do look forward to your next visit in the nearest future. Yours sincerely, Whisky Xiao Personal Assistant to General Manager Guest Experience Manager

AccorHotels certified review
Phuong D. Families - 26/06/2017

good, cozy room and nice staffs

AccorHotels certified review
Wayne Business - 15/06/2017
« Great stay, awful checkout experience »

Stay there for 2 nights. Overall it was a great stay experience, love the hansgrohe overhead shower. However, the checkout experience is the worst i have experienced in years. Since it's a business trip, i ask the front desk to issue fapiao for reimbursement. I give fapiao detail before breakfast, i ask the front desk staff to get my fapiao ready so I could speed up the checkout process, since i need to catch the train that morning. When i went to check out, the front desk staff told fapiao was not ready yet, he just starts to enter the detail into the system; it has been half an hour since i give the detail to the front desk staff. It took more than 15 mins to get my fapiao issues sort out. It only left me with 35 mins to get to the train station. Moreover, when i check the fapiao, i realize there are typos in the fapiao, which means it is not valid for reimbursement. so i call the hotel immediately, staff told me they need to discuss it with supervisors before they could get back to me, i wait for a 7 hrs for a call back, nothing happened, so i have to call me again, operator told me front desk is busy at the moment, i have to call back later, it took me more than five attempts to connect to the front desk. FD told, he just get back from finance department, i have to send the original one to the hotel before they could issue a new (how far is the finance department? how come it took more than 7 hrs for him to get back?). Worse to come, i send the fapiao as they requested; i also send the waybill no. to the FD for their convenience. However, they did not give the waybill no. when they send the new fapiao to me. i have to call them twice to ask the waybill no, also it's a freight to be paid express, why i have to pay for the cost? it is not my fault. I would expect much more from a Sofitel hotel. I’m totally disappointed by this checkout experience.

AccorHotels certified review
Anonymous Families - 13/06/2017
« Very nice hotel »

Room clean and service is good ,everything is perfect except the buffet foods still need to improve,I am sure that I will back to this hotel again.

AccorHotels certified review
Kevin D. Business - 24/05/2017
« Nice hotel, good evnironment and experience »

Generally it's good. The only issue was the invoice was not available when I checked out. And I have not received it till now.

AccorHotels certified review
Xiangbo K. Families - 10/05/2017
« GOOD »

Have some difficulty during check-in process because I forgot my member card, but finally solved. Hotel is quiet and convenient, crews are friendly, but the washroom is a little smelly.

AccorHotels certified review
Anonymous Business - 18/04/2017

Perfect experience.

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