Hotel - Sofitel Nanjing Galaxy Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

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4.0/5 671 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 507.89 CNY Non member rate
From 507.89 CNY Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Candy Zhang(+86)25/83718888

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Darts

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

  • 352 rooms
  • 57 non-smoking rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,770 reviews

Our guest reviews for Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 671 reviews
TripAdvisor review
Family - 10/10/2017
« Good Location, nice boutique style hotel »

We enjoyed our two day stay in Nanjing. The Sofitel was a good choice with very good breakfast and clean, large rooms. Service was very good as well. The Hotel is within walking distance to the lake which also sports parts of the wall. However, I'd recommend to take a cab to the tower in the north-western part of the town for visiting the city wall.

AccorHotels certified review
Anonymous Business - 09/10/2017
« very good »

wonderful

AccorHotels certified review
Michael Z. Business - 20/09/2017
« michael Z. »

Very Good

AccorHotels certified review
Omar Families - 17/09/2017
« Great stay! »

Me and my mom loved our stay at the hotel. From the arrival, check-in, breakfast and to the check-out, everything was smooth. Room was spacious and clean. Shower was great, as was the bed. Breakfast was fantastic. A girl named Fay at the Club Lounge was very helpful with my questions, gave us a nice tour and showed us some great views. Fantastic service from Fay. All in all, a wonderful stay and would return.

TripAdvisor review
Solo travel - 06/09/2017
« Not so SOFITEL »

Stayed in room 4301 - nice big room with huge twin window of 43 floor with partial lake view and nice city view. Good location within walking distance Xuanwu Lake Park or to catch public transportation i.e bus no. 34 to Zhong San Mountain Scenic area such Nanjing Muzeum/Dr. Sun Yat Sen Masoluem/Ming/Tomb/Botanic Garden/Meiling Palace Excellent bed, lighting and layout in room. Bathroom is huge & spacious. Reception is excellent and check in is smooth and concierge staffs is very helpful when asked for direction and call for taxi. Disappointed with the room as the room air conditioner temperature was set to 26.7C when I check in sweating. Below the air conditioner vent the carpet is wet and can smell a bit damp. Unfortunately housekeeping forgot to put toiletries - shampoo/conditioner/shower in shower room. Breakfast is excellent with wide variety / spread of food however for dinner it close very early at 9PM on a Saturday night and the restaurant manager/supervisor suggested to order room service instead. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest: Thank you for sharing your comments on TripAdvisor about your stay in Sofitel Nanjing Galaxy Suning. We are delighted it learn that our Concierge colleagues were able to assist you with your every need, enjoy our spacious room and central location. Unfortunately, we are disappointed to read that you stay was less than satisfactory.and feel so sorry about the inconvenient from the air conditioner.we have since taken note of your feedback and would share your comments with our engineering project team and housekeeping to see how we can better cater to our guests' needs. Also,just personal suggestion,if you missed the buffet in the evening,maybe you can test the a la carte dishes,I think is much better than room service^_^. Thank you again for your patronage and we look forward to having you back yet another memorable stay experience with us. Warm regards, Iris Guest Experience Manager

TripAdvisor review
Xavier S Couples - 31/08/2017
« Executive Floor rooms needs a refurbish »

Amazing check-in process for Accor members at Priority Desk. Stayed for 5 nights and as a Platinum Member received an upgrade to the Executive Floor. The room was big with great views but furniture and carpets look so old. On the other hand, lobby and Executive lounge look brand new. The best thing at this hotel is the staff at the Executive Lounge (specially we want to thank Ms. Fay, Ms. Camila and Ms. Adele, that made our stay enjoyable). All of them really made an effort and try their best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are so appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback.I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience,and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
H. M. Friends - 21/08/2017

I am really satisfied with all services provided by hotel, including comfortable room, delectable breakfast, etc.

AccorHotels certified review
S. B. Business - 07/08/2017
« comfortable experience in sofitel »

the environment is good and the service is perfect

AccorHotels certified review
Anonymous Business - 06/08/2017
« A very nice stay »

Once the staff realized I was a Platinum member it was much better. For some reason, even though I presented my card at check-in, they did not acknowledge it for a couple of hours. The lounge was very nice.. The concierge service was very good. The breakfast is very good.

AccorHotels certified review
O. T. K. Business - 31/07/2017
« I had much better experience in Nanjing SOFITEL »

I had been the Lounge many times Every time there staffs offered nice and friendly service for me As you know,business tripers are missing there own family. So when I get the familiar service, I feel so happy And I couldn't forget Ms Fay and Ms Sara Thanks Sofitel

AccorHotels certified review
Jason Y. Business - 27/07/2017
« good »

good service.

AccorHotels certified review
Lei W. Business - 26/07/2017
« Neat & clean »

it's a nice and clean hotel where you did offer a confortable environment.

AccorHotels certified review
Lucy L. Business - 17/07/2017
« comfortable and nice with service »

two days business trip with meeting in the hotel

AccorHotels certified review
Anonymous Friends - 17/07/2017
« warm feeling for my stay »

It's a great and fantastic experience of my stay in this hotel. The service manager Moses has provided a professional assistance to make my stay experience perfect.

AccorHotels certified review
Louis Business - 17/07/2017

One night.. but I think so good..

AccorHotels certified review
Hongyan Z. Business - 16/07/2017
« Beyond my expectation. »

Everything was perfect. The breakfast was spectacular. It was a pity that I didn't have time to visit the gym.

AccorHotels certified review
L. W. K. Business - 14/07/2017
« General Manager »

Very satisfied with the service level and the professionalism of the staffs.

AccorHotels certified review
Jun Q. Solo - 09/07/2017
« wonderful experience »

Extraordinarily stay in nanjing tks a lot for Ms.Tian (Adela) and Enzo at front desk.

AccorHotels certified review
Ming Z. Couples - 27/06/2017
« 非常好的纪念日旅行 »

非常好,每年都会来。 Extraordinary perfect. Every year will arrive. 今年有个缺点是,要求送浴巾没有送 One more thing you could improve is, the towel I asked didn't provide 此外,一个小建议,如果可以定特殊楼层就更好了 Also, one suggestion is, if next time, I could book the specific floor will be better.

TripAdvisor review
Couples - 11/06/2017
« Revisiting Nanjing »

For 8 nights we stayed at the Sofitel Nanjing Galaxy Suning Hotel, and experienced friendly and efficient service from all staff. The location of the hotel is excellent and in easy proximity to buses and the metro. There are great small places to eat close by. Our 57 square meter room was very comfortable and clean with a wonderful view of Xuanwu ( lake ) and surrounding park areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience Manager Iris

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