Hotel - Sofitel Nanjing Galaxy Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

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4.0/5 718 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Candy Zhang(+86)25/83718888

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Football (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

  • 352 rooms
  • 57 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,206 reviews

Our guest reviews for Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 718 reviews
TripAdvisor review
Business - 05/05/2018
« Great views of Nanjing »

It's one of the highest buildings of Nanjing were you can have 360 degrees views of the city, unfortunately the high pollution of the big Chinese cities limits the view of high distances, nice executive lounge with tasty snacks at cocktail time. Recomended

TripAdvisor review
Business - 25/04/2018
« Nice Hotel in an area undergoing major construction w/ no Metro station nearby. »

Sofitel Nanjing is nice per se but is unfortunately located in an area presently undergoing major construction. The surroundings may not be appealing for now but should look much better soon after the major construction projects around the hotel vicinity are finished. With no Metro station nearby, transportation to/from the hotel is rather inconvenient, but this could change once a Metro station is available nearby. Food selection of the afternoon tea & happy hour at the Club Millesime was the most disappointing of the 6 Sofitel Club Millesimes I have experienced in the past couple of years.

AccorHotels certified review
Simon Z. Business - 23/04/2018
« Good hotel with great location! »

- the location of the hotel is quite good. Close to the downtown, but far away from subway station - the breakfast is substantial

AccorHotels certified review
Tiger Business - 20/04/2018
« Good »

Friendly & comfort

AccorHotels certified review
Shaoning D. Couples - 14/04/2018

Every year I stayed 1-2 weeks in this hotel since over 10 years. The service is still ok in genaral, but the breakfest service quality at 7th floor has been lower and lower, especially the hygienic issues. i have complained in 2016, 2017 and 2018. No improvement at all. On the other hand, there is a room cleaning lady ( Ms. Chen) at 10th floor, very professioanl and taking very good care of the customers. Regards, Shaoning D.

AccorHotels certified review
Jim Families - 12/04/2018

ǐI really enjoy my stay in Sofitel. The management is great and Front desk stuffs are very well trained and very friendly, especially Moses and Janice.he arranged a really nice room for us and gave us lots of suggestions about the tour in Nanjing. I definitely will come back to the hotel and recommend it to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rui Yan Wang, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
Qiu Couples - 10/04/2018
« Warm and nice »

Warm and nice

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Qiu Shi Z.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
X. Y. Business - 30/03/2018
« Wonderful experience while i am stay at sofitel Nanjing »

staff are friendly and helpful, always smiling, quite helpful, let me feels like home, especially thanks to lounge intern staff Mrs. Echo, sweat girl with professional work skill and attitude. also thanks a lot to the front desk staffs. while I had checked in/out, they are provide good service as well.

AccorHotels certified review
Chaoyu G. Friends - 02/03/2018
« Satisfied »

The lounge staffs seem like losing some working passion and enthusiasm. Their service is beyond my expectations before, it’s probably hard for everyone to maintain this high profession.Overall I’m happy with this stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chao Yu Guo, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. We should like to take this opportunity to apologize for any disappointed due to our service may have caused you. I will share your comments with our team. Your comments about Executive Lounge has been documented and will certainly be looked into. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
Bin L. Business - 06/02/2018
« Willing to stay Sofitel again »

People are friendly in front desk, the bathroom is very clean, comfortable bed, etc. The coffee in breakfast is highlight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bin Liu, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
Minhong L. Business - 30/01/2018
« Feel like back home »

I checked in at mid-night after a long flight delay while the temperate outside was -10 degree! It was freezing! The front desk welcomed me with a hot ginger tea that made me so warm at that moment! I’d like to mention the staff Moses, he is very professional so I finished my check-in procedure very soon with his words: your room is ready:) after I got into my room, the fruits and desert were prepared there! I felt like the whole room was carefully arranged and prepared for me to live! I really feel like being back home!!

AccorHotels certified review
X. Y. Business - 24/01/2018
« nice hotel »

good service,especially in service provided by lounge. e.g. Aolin and others.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 yao Xie: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Sw Business - 19/01/2018
« satisfied »

clean room, service in timely, environment is security

AccorHotels certified review
Mr. H. Business - 12/01/2018
« I like this hotel »

Good experience. Hotel is grand. People are nice. Thanks for their service.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Fei Hao: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Ray G. Families - 03/01/2018
« Good and clean hotel »

I like this hotel and brand, very good and confortable.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 G., Lei {guest_last_name}: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
C. M. Business - 23/12/2017

Every thing is in perfect order, everyone makes great effort

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Man Kui C.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
L. W. K. Business - 04/12/2017
« Very comfortable »

Staff was friendly and checking in and out was a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei K. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
Figaro C. Business - 30/11/2017
« Good services »

Rich breakfast, comfortable environment, good services, will book this hotel next time.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Cao Juan: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
C. J. Business - 24/11/2017
« Technical director »

perfect service during the stays

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Jie Chen: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Anonymous Business - 14/11/2017
« comfortable »

The room is big enough and scenery out of the window is also beautiful

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Gen Fei Xi: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

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