Hotel - Sofitel Nanjing Galaxy Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

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4.0/5 677 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 478.55 CNY Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Candy Zhang(+86)25/83718888

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Darts

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

  • 352 rooms
  • 57 non-smoking rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.7/5 AccorHotels Rating Based on 1,988 reviews

Our guest reviews for Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 677 reviews
AccorHotels certified review
Bin L. Business - 06/02/2018
« Willing to stay Sofitel again »

People are friendly in front desk, the bathroom is very clean, comfortable bed, etc. The coffee in breakfast is highlight.

AccorHotels certified review
Minhong L. Business - 30/01/2018
« Feel like back home »

I checked in at mid-night after a long flight delay while the temperate outside was -10 degree! It was freezing! The front desk welcomed me with a hot ginger tea that made me so warm at that moment! I’d like to mention the staff Moses, he is very professional so I finished my check-in procedure very soon with his words: your room is ready:) after I got into my room, the fruits and desert were prepared there! I felt like the whole room was carefully arranged and prepared for me to live! I really feel like being back home!!

AccorHotels certified review
X. Y. Business - 24/01/2018
« nice hotel »

good service,especially in service provided by lounge. e.g. Aolin and others.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 yao Xie: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Sw Business - 19/01/2018
« satisfied »

clean room, service in timely, environment is security

AccorHotels certified review
Mr. H. Business - 12/01/2018
« I like this hotel »

Good experience. Hotel is grand. People are nice. Thanks for their service.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Fei Hao: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Ray G. Families - 03/01/2018
« Good and clean hotel »

I like this hotel and brand, very good and confortable.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 G., Lei {guest_last_name}: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
C. M. Business - 23/12/2017

Every thing is in perfect order, everyone makes great effort

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Man Kui C.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
L. W. K. Business - 04/12/2017
« Very comfortable »

Staff was friendly and checking in and out was a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei K. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
Figaro C. Business - 30/11/2017
« Good services »

Rich breakfast, comfortable environment, good services, will book this hotel next time.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Cao Juan: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
C. J. Business - 24/11/2017
« Technical director »

perfect service during the stays

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Jie Chen: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Anonymous Business - 14/11/2017
« comfortable »

The room is big enough and scenery out of the window is also beautiful

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Gen Fei Xi: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Anonymous Families - 05/11/2017
« A very comfortable stay »

The stay is cozy in general. The room possesses enough space, including a super huge washroom. The location is also convenient enough. It would be better if the check-in and check-out time can be greatly shortened. How to digitalize and make the check-in faster will be of great significance.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Ling Xiao Y.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Anonymous Families - 30/10/2017
« Great Experience at Sofitel »

It was a fun trip with my family. Concerige was (especially Frank and Gemini) in helping my family plan a tour of Nanjing. The club (especially Echo) was also nice and the desserts were delicious. The buffet restaurant also provided a good assortment of breakfast foods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Qi Dong C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

AccorHotels certified review
小. Business - 18/10/2017
« It's much better than the four seasons hotel I stayed in Hong Kong »

Very comfortable, keep trying

TripAdvisor review
Family - 10/10/2017
« Good Location, nice boutique style hotel »

We enjoyed our two day stay in Nanjing. The Sofitel was a good choice with very good breakfast and clean, large rooms. Service was very good as well. The Hotel is within walking distance to the lake which also sports parts of the wall. However, I'd recommend to take a cab to the tower in the north-western part of the town for visiting the city wall.

AccorHotels certified review
Anonymous Business - 09/10/2017
« very good »

wonderful

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Rong Bin C.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Michael Z. Business - 20/09/2017
« michael Z. »

Very Good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Chen Z.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

AccorHotels certified review
Omar Families - 17/09/2017
« Great stay! »

Me and my mom loved our stay at the hotel. From the arrival, check-in, breakfast and to the check-out, everything was smooth. Room was spacious and clean. Shower was great, as was the bed. Breakfast was fantastic. A girl named Fay at the Club Lounge was very helpful with my questions, gave us a nice tour and showed us some great views. Fantastic service from Fay. All in all, a wonderful stay and would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man O., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

TripAdvisor review
Solo travel - 06/09/2017
« Not so SOFITEL »

Stayed in room 4301 - nice big room with huge twin window of 43 floor with partial lake view and nice city view. Good location within walking distance Xuanwu Lake Park or to catch public transportation i.e bus no. 34 to Zhong San Mountain Scenic area such Nanjing Muzeum/Dr. Sun Yat Sen Masoluem/Ming/Tomb/Botanic Garden/Meiling Palace Excellent bed, lighting and layout in room. Bathroom is huge & spacious. Reception is excellent and check in is smooth and concierge staffs is very helpful when asked for direction and call for taxi. Disappointed with the room as the room air conditioner temperature was set to 26.7C when I check in sweating. Below the air conditioner vent the carpet is wet and can smell a bit damp. Unfortunately housekeeping forgot to put toiletries - shampoo/conditioner/shower in shower room. Breakfast is excellent with wide variety / spread of food however for dinner it close very early at 9PM on a Saturday night and the restaurant manager/supervisor suggested to order room service instead. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest: Thank you for sharing your comments on TripAdvisor about your stay in Sofitel Nanjing Galaxy Suning. We are delighted it learn that our Concierge colleagues were able to assist you with your every need, enjoy our spacious room and central location. Unfortunately, we are disappointed to read that you stay was less than satisfactory.and feel so sorry about the inconvenient from the air conditioner.we have since taken note of your feedback and would share your comments with our engineering project team and housekeeping to see how we can better cater to our guests' needs. Also,just personal suggestion,if you missed the buffet in the evening,maybe you can test the a la carte dishes,I think is much better than room service^_^. Thank you again for your patronage and we look forward to having you back yet another memorable stay experience with us. Warm regards, Iris Guest Experience Manager

TripAdvisor review
Xavier S Couples - 31/08/2017
« Executive Floor rooms needs a refurbish »

Amazing check-in process for Accor members at Priority Desk. Stayed for 5 nights and as a Platinum Member received an upgrade to the Executive Floor. The room was big with great views but furniture and carpets look so old. On the other hand, lobby and Executive lounge look brand new. The best thing at this hotel is the staff at the Executive Lounge (specially we want to thank Ms. Fay, Ms. Camila and Ms. Adele, that made our stay enjoyable). All of them really made an effort and try their best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are so appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback.I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience,and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

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