Sofitel Nanjing Galaxy Suning Hotel 5 stars

TripAdvisor rating 4.5/5 1,382 reviews
Sofitel Nanjing Galaxy Suning
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+ 26 Services
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Hotel extras

  • Located in Nanjing city center downtown area.

  • Free WIFI access throughout the hotel including public areas and guestrooms.

  • Fitness Center including indoor sun glass proofed roof heated swimming pool and GYM

  • Grand Ballroom and multi-function rooms,offers French and local specialties coffee break style

  • Chinese restaurant features Huaiyang Nanjing cuisines hosted by Platinum Award Executive Chef.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Nanjing Galaxy Suning

9 Shanxi Road
Jiangsu Province
210009
nanjing
china

Tel: +862583718888

Fax: (+86)25/83710505

Contact email

Check-in from 14h00

Check out up to 12h00

  • NING HU RAILWAY :   SHANXI ROAD

  • NANJING METRO :   XUANWU STATION

  • By plane

    NANJING LUKOU At 45km / 27.96 miles

GPS :32.067501, 118.772475

Our accommodations

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

SUPERIOR ROOM,1 Queen Bed, City Views

  • Max. number of persons: 3
  • Area: A partir de 37
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed, Lake Views

  • Max. number of persons: 3
  • Area: A partir de 57
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 2 Single beds, City Views

  • Max. number of persons: 3
  • Area: A partir de 58
  • Wireless internet in your room
  • Mini Bar

SUPERIOR ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: A partir de 40
  • Wireless internet in your room
  • Mini Bar

SUPERIOR ROOM CLUB SOFITEL, 1 Queen Size Bed, City Views

  • Max. number of persons: 3
  • Area: A partir de 37
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM CLUB SOFITEL, 1 Queen Size Bed, Lake Views

  • Max. number of persons: 3
  • Area: A partir de 57
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM CLUB SOFITEL, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: A partir de 58
  • Wireless internet in your room
  • Mini Bar

PRESTIGE SUITE CLUB SOFITEL, 1 Queen Size Bed, City Views

  • Max. number of persons: 3
  • Area: A partir de 69
  • Wireless internet in your room
  • Mini Bar

Suite Club Sofitel, 1 Queen Size Bed, City Views

  • Max. number of persons: 3
  • Area: A partir de 69
  • Wireless internet in your room
  • Mini Bar

Signature Suite & Apartment, One Bedroom Apartment, 1 Queen Size Bed, City Views

  • Max. number of persons: 3
  • Area: A partir de 120
  • Wireless internet in your room
  • Mini Bar

Club Governor Suite, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: A partir de 125
  • Wireless internet in your room
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

KWEE-ZEEN

Type of cuisine: International

All day dining restaurant serves up breakfast, lunch and dinners through its open kitchen theatre dining concept.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHINOIS

Type of cuisine: Regional

Le Chinois provides authentic Huaiyang cuisine and local special cuisine.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB MILLESIME

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 864

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 540 people

Find out more

Our guest reviews for
Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

3,233 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,382 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.8/5

Andrew Couples - 30/09/2019 AccorHotels review

Amazing service and nice location. Nothing to complain.

perfect

Customer review rating 4.8/5

Wei Business - 24/09/2019 AccorHotels review

very good

Dear Wei S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Service

TripAdvisor rating 4.5/5

suriyaxyz Business - 24/09/2019 TripAdvisor review

Hotel officer can not speak english very well, but they try to understand and support the customer very well. I have only one comment. Sometimes the hotel officers do not the booking promotion via website. I would like accorhotels to update all promotion to your officer.

Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Nanjing Galaxy Suning.We would like to take this opportunity to apologize to you for any lack we have made.Your comments about our staff's English skills and hotel promotion has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest service.We look forward to hearing from you and to welcoming you back to us in the near future. Best wishes to you. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

It is a Good Hotel

Customer review rating 4.8/5

Joel Business - 23/09/2019 AccorHotels review

Hotel is some points old, but the service is acceptable. The elevators are too old & soo slow to waste so much time for waiting.

Dear Zhi Jie Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. To begin with, we are delighted to learn that you have enjoyed your stay with us, and it is a pleasure to receive positive feedback from you. Meanwhile,I am sorry because of the hotel facilities did not meet your expectations.Our hotel has been built for 14years,but we have been working on the maintenance of the facilities of the room. We appreciate your feedback as this is our best resource for improving guest services,and we hope your next visit will be more pleasant than the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Comfortable room great location as well as polite front-desk

Customer review rating 4.8/5

J. H. Business - 22/09/2019 AccorHotels review

The room is comfortable and clean and tidy as the last time, and it takes 2 minutes walk after my mid-night rendezvous. Front-desk Carrie is efficient and polite and make my experience even better. Definitely a 5-star service. Re-book soon.

Dear Jia Wei H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Wonderful Service

Customer review rating 4.8/5

David L. Business - 06/09/2019 AccorHotels review

Staff are very friendly and helpful.

Dear David Yan L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Homelike experience in Sofitel Nanjing

Customer review rating 4.8/5

Kyara Families - 21/08/2019 AccorHotels review

I was offered with an unexpected upgrade, which made the visit to Nanjing by my daughter and I a quite pleasing experience. Software is more important than the hardware, that's why I chose Sofitel Nanjing and my experience proved my correctness. Next time I'd like to enjoy the Millesime Club.

Dear Chuan Y., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
Customer review rating 4.8/5

Anonymous Friends - 14/08/2019 AccorHotels review

Thanks for Amy and Janice’s concern during state, it’s a wonderful experience

Dear Ji L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Excellent and the most comportable stay ever

Customer review rating 4.8/5

K. W. G. Business - 13/08/2019 AccorHotels review

I felt like sleeping in my home. Every employees were very kind and smiled all times. Especially, I cannot remember the name but, some trainee manager in the desk, she was the most kind and cheerful look. She always has said hello to me in Korean. I have never expected to listen Korean hello in hotel. It was very special experience that I never forgot.

Dear Wongil K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

perfect hotel

Customer review rating 4.8/5

L. Q. Friends - 10/08/2019 AccorHotels review

professional service upon check in ,check out and concierge also

Dear Q. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

不主流

Customer review rating 4.8/5

C. Business - 26/07/2019 AccorHotels review

comfortable

尊敬的 Jin Fei C.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 一直以来,我们坚持不懈地提升服务质量,相信您的反馈将给我们所有的员工带来莫大的鼓舞。未来我们会继续将细致、个性化的服务深入到每一个服务环节,让更多入住索菲特的客人都能感受到我们的特色。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Perfect Experiences as my feeling at home

Customer review rating 4.8/5

Evan Business - 23/07/2019 AccorHotels review

Sofitel Galaxy is my preferred hotel for my Nanjing business travels, I enjoy the experience here and the best service of front desk and concierge team. A especial thank to Leader Moses Suen, who will give a welcome greeting to me everytime. strongly recommend it for your biz trip @ Nanjing

Dear Shan Yu S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

very good

Customer review rating 4.8/5

Tery Couples - 17/07/2019 AccorHotels review

very nice room . Breakfast disappointing. Lots of food but unappetising.

Dear Terence Edward K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. To begin with, we are delighted to learn that you have enjoyed your stay with us. Meanwhile, I am sorry because the breakfast didn't live up to your expectations,please allow me to express my sincerest apologies to you. At Sofitel, we are committed to improve our quality of products and service constantly, to build luxury and comfortable staying experience to our guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Everything is fine

Customer review rating 4.8/5

Josh Business - 23/06/2019 AccorHotels review

Everything is fine

Dear Feng G., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Great stay as always

Customer review rating 4.8/5

Maxim Business - 12/06/2019 AccorHotels review

The sofitel by now is my second home away from home. The only remark I could make that the internet isn't Always stable and the supply of dry gin for nightcap as well. For the rest, great people and a great atmosphere that makes my stay formidable.

Dear Maxim Reginald Johannes N., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. Meanwhile,I am sorry that your experience about the internet did not meet your expectations. Please allow me to express my sincerest apologies.Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to hearing from you and wish you give us another opportunity to better serve you in the future. Best wishes to you. Sincerely, 总经理 黄圣良

nice stay

Customer review rating 4.8/5

Lfsars Families - 10/06/2019 AccorHotels review

big and comfortable room, nice staff. thank you

Dear Fang L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Thanks Carrie for her courtesy professionalism and effective response.

Customer review rating 4.8/5

H. Solo - 02/06/2019 AccorHotels review

Very good!

Dear Jia Wei H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Great People at Sofitel Galaxy Nanjing

Customer review rating 4.8/5

L. E. Business - 29/05/2019 AccorHotels review

I always go to Sofitel Galaxy Nanjing because I feel at home ; the staff is very professional , kind and friendly and always at disposal; if have some problems , Mrs Aileen is always available to help and always she can solve the problems in a short time.

Dear E. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

normal level

Customer review rating 4.8/5

Anonymous Business - 25/05/2019 AccorHotels review

be mostly friendly but Lounge I need you to take care

Dear Yoon Suk K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. We should like to take this opportunity to apologize for any inconvenience our service may have caused you.We appreciate your feedback as this is our best resource for improving guest services.We look forward to hearing from you and welcoming you back to us in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Great staff!

Customer review rating 4.8/5

Mitchell Z. Families - 22/05/2019 AccorHotels review

I have experienced many hotels under AccorHotels around the world, and I have to say not many hotels impressed me as much as Sofitel Nanjing Galaxy Suning in terms of the staff’s hospitality. Everyone was friendly, caring and passionate, which was truly awesome. Lily from the executive lounge was very lovely and helpful. Thanks to all the staff.

Dear Mi Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
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