Hotel - Sofitel Nanjing Galaxy Suning
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Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

9 Shanxi Road  Jiangsu Province 
210009  NANJING
CHINA

662 reviews
TripAdvisor Rating Based on 662 reviews
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From 492.45 CNY Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Candy Zhang(+86)25/83718888

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Darts

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

  • 352 rooms
  • 57 non-smoking rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,594 reviews

Our guest reviews for Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 662 reviews
AccorHotels certified review
Lucy L. Business - 17/07/2017
« comfortable and nice with service »

two days business trip with meeting in the hotel

AccorHotels certified review
Anonymous Friends - 17/07/2017
« warm feeling for my stay »

It's a great and fantastic experience of my stay in this hotel. The service manager Moses has provided a professional assistance to make my stay experience perfect.

AccorHotels certified review
Louis Business - 17/07/2017

One night.. but I think so good..

AccorHotels certified review
Hongyan Z. Business - 16/07/2017
« Beyond my expectation. »

Everything was perfect. The breakfast was spectacular. It was a pity that I didn't have time to visit the gym.

AccorHotels certified review
Lee W. K. Business - 14/07/2017
« General Manager  »

Very satisfied with the service level and the professionalism of the staffs.

AccorHotels certified review
Jun Q. Solo - 09/07/2017
« wonderful experience »

Extraordinarily stay in nanjing tks a lot for Ms.Tian (Adela) and Enzo at front desk.

AccorHotels certified review
Ming Z. Couples - 27/06/2017
« 非常好的纪念日旅行 »

非常好,每年都会来。 Extraordinary perfect. Every year will arrive. 今年有个缺点是,要求送浴巾没有送 One more thing you could improve is, the towel I asked didn't provide 此外,一个小建议,如果可以定特殊楼层就更好了 Also, one suggestion is, if next time, I could book the specific floor will be better.

TripAdvisor certified review
Couples - 11/06/2017
« Revisiting Nanjing »

For 8 nights we stayed at the Sofitel Nanjing Galaxy Suning Hotel, and experienced friendly and efficient service from all staff. The location of the hotel is excellent and in easy proximity to buses and the metro. There are great small places to eat close by. Our 57 square meter room was very comfortable and clean with a wonderful view of Xuanwu ( lake ) and surrounding park areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience Manager Iris

AccorHotels certified review
Jiang X. Business - 04/06/2017
« Nice hotel »

Nice hotel and convenient locations. Clean room and facilities

AccorHotels certified review
Wang J. Business - 28/05/2017
« Everything was good »

Room is clean and service is nice.

AccorHotels certified review
Agnes Business - 12/05/2017
« Excellent »

Room is great and staffs are very friendly and helpful. One of my best experiences travel in China. Thank you very much. Highly appreciated for the help from concierge desk. You guys are the best !!

AccorHotels certified review
Anonymous Families - 08/05/2017

I like the food in executive floor a lot.. the alcohol, the Chinese food...also the service is very professional.warm smile@zhang yu

AccorHotels certified review
Anonymous Families - 02/05/2017

Nice hotel with excellent swimming pool and bed. It's about 15 minutes walk from subway line 1 and some roads around are under construction. Breakfast serves some local food e.g. duck blood soup with rice noodle which is really great. The only issue for me is laundry service was charged while the statements said free.

TripAdvisor certified review
cpng2017 Family - 21/04/2017
« nanjing experience »

concierge was very helpful and provided us a small bus for the duration of our stay. the cost was reasonable and the driver did a very good job. she saved us a lot of walking and we were able to see a lot of Nanjing in a short space of time. many thanks to Frank for organising the tour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Warmly greeting from Sofitel Nanjing Galaxy. To begin with, we are delighted to learn that you have enjoyed your stay with us. At Sofitel, we are committed to improve our quality of service constantly, to build luxury and comfortable staying experience to our guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We sincerely thanks again for your valuable comments. We are looking forward to seeing you soon in near future.

AccorHotels certified review
Anonymous Couples - 20/04/2017

The general service and the hardware are fine. Especially in Front Office on 46th floor, they offered very good service. As last year the bad experience is still the Food & Beverage, which I have discussed with the new Director Jack Mo. hope the improvements can be done soon.

TripAdvisor certified review
Business - 16/04/2017
« All you would expect from Sofitel in China, but don't always get. »

Lovely rooms, good club lounge with reasonable range of food and drink, and attentive and friendly staff. . Non-smoking room actually didn't smell of old smoke. The lobby lounge is noisy so not suitable for work meetings, but otherwise a good place to stay in Nanjing for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

TripAdvisor certified review
Junyi X Solo travel - 06/04/2017
« Mixed review »

Pros: 1. Staff at lobby 2. Room 3. Breakfast buffet Cons The room is fine except its air conditioning was not working. I was told that at the time of my stay (end of March), there is no air conditioning in the whole building. My room faced west or south, and the room temperature easily went over 28-29 degree in the day and night. It was too hot and I could not get to sleep in my first night. I reported the issue twice. First they sent a technical staff to my room but he told he could do nothing other than opening the window. The second time I complained, they put a "evaporating cooling machine" to my room, which was totally useless. Finally I was upgraded to a bigger room with normal room temperature. I appreciated that, but I could not understand why they turned off the air conditioning in hotel in March, probably in order to cut the energy bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmly greeting from Sofitel Nanjing Galaxy Suning. To begin with, we are delighted to learn that you have enjoyed your stay with us, and it is a pleasure to receive positive feedback from you. I will share your comments with our team regarding the Air Conditioning Issue and it will certainly be looked into. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

AccorHotels certified review
Anonymous Couples - 27/03/2017

Excellent. Service is good, really enjoyed the lounge. Although more Vegetarian selection in the lounge would be better.

TripAdvisor certified review
Business - 19/03/2017
« Stay for one night »

Good value to stay. This tiome I only stay for one night. Good value to stay with the hotel. I booked the conference room for one hour for business purpose. The staffs on 46/F are friendly and service-satisfied. Only one minor comment, the laundry service returning time is next day 4pm. Since I need to leave hotel by 12:30, therefore, cannot use the service.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

AccorHotels certified review
Anonymous Business - 10/03/2017

Prima

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