Hotel - Sofitel Nanjing Galaxy Suning
Sofitel Hotel Sofitel Hotel

Sofitel Nanjing Galaxy Suning Hotel

4.0/5 869 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 478.55 CNY Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Candy Zhang(+86)25/83718888

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Other sports activities
    • Bike rack facilities
    • Football (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

  • 352 rooms
  • 57 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 2,615 reviews

Our guest reviews for Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 869 reviews
Greyson G. Business - 24/11/2018 AccorHotels certified review
« excellent stay »

great service from concierge and front office.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Shi Xiong g.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Hong Z. Business - 20/11/2018 AccorHotels certified review
« Excellent customer and room service »

The reception staff is so friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Hong Z.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

James W. Business - 19/11/2018 AccorHotels certified review
« Impressive service rendered by your Jane Yuan »

I was impressed by the prompt attention of your Manageress, Ms. Jane Yuan, to my request for fixing up the weird problem of the door having been locked up interiorly of my room 3520. In fact, Jane tendered her prompt assistance to my complaint of poor rushing function of the toilet while I was staying in your hotel previously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Po James W., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Xi C. Solo - 07/11/2018 AccorHotels certified review
« I liked but wish cleaner »

I liked overall experience and enjoyed breakfast there. But wish my room could be cleaner since the night stand and counter of bathroom were dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xi C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will take your advises to improve our hotel cleanliness, and check the room situation seriously. I feel so sorry that maybe this time you didn't have great experience, but I hope next you will feel better and we have another chance to provide the service match our brand standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, 总经理 黄圣良

Sabrina L. Business - 04/11/2018 AccorHotels certified review

as the lucky one to upgrade to executive suite. I enjoyed the special service. That's a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Bi Luo l.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Oliver Families - 22/10/2018 AccorHotels certified review

Great service from front desk and concierge.

G. M. Couples - 17/10/2018 AccorHotels certified review
« totally beyond the expectation.. great experience in Sofitel Nanjing galaxy. »

- Being welcomed when checking in; - Highly-professional and caring service presented in the reception; - Well-equiped amenities are really appreciated, especially for the temperature of swimming pool; - The grooming of staff are friend and easy to approach;

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. G., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Li-wei C. Business - 15/10/2018 AccorHotels certified review
« Nice and confortable »

The service is good. Room is clean. Recipient Moses is proactive and provide assistant to book the Taxi. Many thanks to him.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Li Wei c.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Xucong Couples - 11/10/2018 AccorHotels certified review
« Great Experience »

Facilities,location,professional and welcoming staff especially Moses who helped me with my luggage gently.The breakfast is really tasty and variable.Pretty much everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cong X., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

沈. Business - 10/10/2018 AccorHotels certified review

very good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Bao Le S.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Anonymous Families - 10/10/2018 AccorHotels certified review
« City tour »

Excellent service from the service manager. He could find a solution for our early check-in and late check-out. Very happy about his service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daravouth O., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Rui S. Families - 28/09/2018 AccorHotels certified review
« Enjoyable Traveling Experience »

I stayed at Sofitel for a short trip with my family, and I found my stay very family-friendly and comfortable. My room was very spacious and had a great view of the city. I also found the restaurant buffet to be extremely satisfactory with its food options. One point that I especially want to highlight about my stay was the concierge service. Jay, one of the concierge members, was extremely helpful towards me in finding the right places to visit and making sure I had the correct means to go there. My family and I were very grateful for Jay's advice and were very impressed by his English-speaking capabilities. Overall, I am really glad that I stayed in Sofitel, and am excited to visit Nanjing again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rui S., Warm greetings from Sofitel Nanjing Galaxy. Thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

L. E. Business - 27/09/2018 AccorHotels certified review
« Very Good as usual »

I know this hotel from long time and I m not going to change this hotel to another place in Nanjing. The staff is very friendly and works very well. Many thanks to Mrs Aileen and his "crew" . She is always available for helping and give support and suggestions. She is wonderful ! Thanks also to Ms Jane at Club Lounge and all her colleagues , Always very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

allbury Business - 19/09/2018 TripAdvisor review
« Almost perfect »

Excellent hotel, very good service, a metro station is in construction nearby which induced sole noise but which will help In the future.Misunderstanding in the free « pressing service » as the way it was described was misleading. After I had challenged them, I got a free laundry.The club Platinium is excellent

Anonymous Business - 14/09/2018 AccorHotels certified review

good service of frond desk and concierge。

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Shi Xiong G.: 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

M. E. Business - 27/08/2018 AccorHotels certified review
« Great Concierge Service »

My stay was mainly for business, but I had enough time to travel and look around the city. It was my first time in China, so I was not sure where to go and was not familiar with Nanjing. Although I only had one day to explore Nanjing's tourist destinations, Nick and Jay were extremely helpful in guiding me and recommending places to go. So, a big thanks to them for helping me out!

Hyf Families - 27/08/2018 AccorHotels certified review

thanks to front office i had a wonderful stay.

Lxg Business - 27/08/2018 AccorHotels certified review

great service from front desk attendent and concierge.

Anonymous Business - 11/08/2018 AccorHotels certified review
« Very Good »

I have a good sleep with the comfortable bed. And the delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yan L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Yi F. R. Business - 26/06/2018 AccorHotels certified review
« 1 stay, 2 nights »

good

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