ibis Bordeaux Centre Bastide Hotel 3 stars

TripAdvisor rating 4.0/5 1,146 reviews
ibis Bordeaux Centre Bastide
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Room 1

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Hotel extras

  • City center hotel located in a quiet area

  • Undercover car park available

  • Web Corner and free WIFI

  • Free bicycle hire

  • Sweet Bed by ibis bedding

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • Web corner

Hotel location

ibis Bordeaux Centre Bastide

16 allee Serr
ZAC Coeur de Bastide
33100
bordeaux
france

Tel: +33557300090

Fax: (+33)5/57300091

Contact email

Check-in from 12h00

Check out up to 12h00

  • Bus :   27-28-62-91-92 Stalingrad

  • Tramway :   A Jardin Botanique ou stalingrad

  • By plane

    MERIGNAC At 35km / 21.75 miles

  • By train

    GARE SAINT JEAN At 3km / 1.86 miles

GPS :44.843083, -0.559133

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: A partir de 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: A partir de 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: Wine bar

Discover our new restaurant concept: ibis Kitchen Lounge. Enjoy the warm, trendy and musical setting while you dine on a sharing platter, accompanied by a glass of wine.

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Bordeaux Centre Bastide

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,413 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,146 reviews

Beautiful City

TripAdvisor rating 4.0/5

taggart33 Couples - 15/09/2019 TripAdvisor review

Beautiful clean city, plenty to see and do. Great restaurants. Travelling within the city is easy, numerous trams running from one end to the other. People friendly and very helpful. I wold definitely visit again.

Dear Guest, Thank you for posting a review on Tripadvisor. What a wonderful review. I am happy to see that you have enjoyed our beautiful city. We hope to welcome you again in our hotel Ibis Bordeaux Bastide. With warmest regards, Anouk

Cool Hotel - helpfull staff- lousy IT system

Customer review rating 4.2/5

Rolf H. Couples - 13/09/2019 AccorHotels review

Checked in by cellphone, did not Get a confirmation but instead an e-Mail regarding change of reservation from a one night stay the 11th of september to a 30(!) night stay from the 9th of november. The very helpfull stuff did not find out the reason. Contact with Accor by e-Mail unsuccessfull!

Dear ROLF H., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

dogs or comfort

Customer review rating 4.2/5

Paul M. Couples - 09/09/2019 AccorHotels review

we like the ibis brand it suits our travel needs ,but since the move to dog friendly hotels,we are disturbed at the lack of control when allocating bedrooms.my wife suffers from an allergy ,so we are becoming increasing concerned about the cleanliness of rooms .would it not be simple to allocate a certain block of rooms/floor for dog guests ,ensuring normal guests [non dog lovers ]are sleeping in a room untainted by smells/ flees etc.

Dear PAUL m., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Good but with a few room issues.

Customer review rating 4.2/5

Dean Couples - 08/09/2019 AccorHotels review

We liked the hotel generally the staff were excellent, but we had a few issues with the 4th floor room (412) we were allocated regarding machinery noise during the night and early morning. Being on the top floor the noise from the extraction unit on the roof coming ng I n and off caused a noise issue in our room make ng it impossible to sleep. I brought this to the attention of the staff and went to reception at 5am to alert them of the problem. The following morning I was told that the problem had been fixed and there shouldn't be any further problems. The fix did reduce the initial noise but created other noises which weren't as bad but were still heard in the room. We were dissapointed not to be offered another room to complete our stay. On checkout I again spoke about the noise issues but apart from an apology nothing else was forthcoming. We also thought the room pricing was generally high with our rate going from 87.40 euros for the first night increasing to 114 euros 2nd night increasing to 126.35 3rd night and ending with 138.70 for our last night., an increase of 51.30 euros which we thought was a high price for the hotel. We thought around 90 euros per night including breakfast would have been a fair price.

Dear DEAN C., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Bastide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Visit to Bordeaux

TripAdvisor rating 4.0/5

Dean C Couples - 08/09/2019 TripAdvisor review

We found the hotel staff to be excellent during our stay, although we did have a noise issue in our room (412) on the top floor. This was caused by the hotel extraction unit on the roof creating loud noise during the night. We notified the staff at 5am after not being able to sleep. We were informed the following day that it had been sorted but unfortunately although the noise was less it was still there. We weren't offered another room and on checkout when mentioned again nothing was forthcoming. We also thought that the room room rate going up from 87 euros for the first night to 138 euros for our last night was a big jump and rather expensive for the class of hotel.Otherwise we enjoyed our stay and again the staff were good as was the breakfast.

Dear Dean, Thank you for sharing your feedback with us. We are glad that you had a pleasant stay at our hotel. Our staff is really happy they could help you out and that you appreciated it so much. Please allow us to express our apologies for the fact that there was a loud noise during the night. Nevertheless we want to thank you for choosing our hotel for your trip to Bordeaux. We hope that we may you see again and we will make sure you will receive a warm welcome. Wish you a very nice day. Best regards Anouk

Very sweet stay as usual

Customer review rating 4.2/5

Antoine Business - 06/09/2019 AccorHotels review

Very nice rooms, slept well, no noise

Monsieur, Merci de votre commentaire suite à votre visite à l'hôtel Ibis Bordeaux Centre Bastide .` Nous sommes ravis de savoir que votre séjour parmi nous a été agréable . De plus, n'hésitez pas à solliciter notre réception pour toutes demandes spécifiques afin d'améliorer le confort de votre séjour . Excellente journée à vous, Hôtel Ibis Bordeaux Centre Bastide 16 allée Serr, 33100 Bordeaux @: h6… O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Well run hotel

Customer review rating 4.2/5

Pete Couples - 06/09/2019 AccorHotels review

We had no problems at this hotel, everthing was as expected well run clean and very helpful staff.

Dear PETER S., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

canine dilema

TripAdvisor rating 4.0/5

Seaside554047 Couples - 04/09/2019 TripAdvisor review

whilst I like the ibis brand-this shift to dog friendly hotels does not accord with me .I dont like the idea of being in a room were dogs have been,however good the cleaning staff are.if the hotel allocated certain rooms -this would seem practical or one floor,but not whole hotel.being confronted with a large hairy dog when trying to get in the lift is no fun...have a rethink accor on how many rooms you make available so normal guests are not inconvenienced.

Dear Client, Thank you for taking the time to tell us about your experience at the ibis Bordeaux Centre Bastide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Anouk

Good

Customer review rating 4.2/5

Alberto Families - 02/09/2019 AccorHotels review

Good stay and pleasant staff

Dear ALBERTO N., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

comfortable and friendly

Customer review rating 4.2/5

D K. Solo - 27/08/2019 AccorHotels review

clean comfortable hotel well placed and friendly staff

Dear DONAL k., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Poor service, limited facilities, unhelpful staff

Customer review rating 4.2/5

Stew Couples - 26/08/2019 AccorHotels review

Staff were rude and not willing to help in any way. Even bringing clean towels to the room Was an issue and we had to fetch them ourselves. Overpriced for poor quality

relaxing stay with the full family

Customer review rating 4.2/5

Anonymous Families - 21/08/2019 AccorHotels review

Friendly staff, ok breakfast, clean hotel and room, comfy beds, a bit very warm elevator and floors with no fresh air-lobby and rooms were fine. Overall we have enjoyed it.

Dear LARS K., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Helpful staff, clean rooms and an interesting area

Customer review rating 4.2/5

Jf L. Families - 18/08/2019 AccorHotels review

We had a great overnight stay here. The staff were extremely helpful and friendly and we really enjoyed exploring the botanical gardens and Darwin skatepark - both just around the corner.

Dear Joanna F., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Very friendly but missing extra babybed

Customer review rating 4.2/5

Anonymous Families - 17/08/2019 AccorHotels review

The staff was very friendly and helpful. Hotel New and clean and nicely decorated. But I specially called to have a baby bed and that was not present at Arrival in the evening. Arrange one extra baby bed or arrange it at nearby hotel. Now it made my stay Less pleasant.

Dear LUCY V., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Comfortable friendly staff enjoyable stay

Customer review rating 4.2/5

John B. Families - 16/08/2019 AccorHotels review

As we were staying in Bordeux for a family wedding we (the family has booked 3 rooms) we all needed use of an ironing board and iron and there was only one available for the entire hotel!

Dear JOHN B., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

excellent

Customer review rating 4.2/5

Paul Couples - 12/08/2019 AccorHotels review

We have enjoyed our stay very much. Great service from check in till check out. A nice room and very quiet during the night. Very good location, especially by using the hotelbikes ( for free!!)

Dear PAUL H., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Very good.Only problem bring our allocated room on arrival was occupies

Customer review rating 4.2/5

David H. Couples - 12/08/2019 AccorHotels review

see above

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

bordeaux

TripAdvisor rating 4.0/5

bananaslug78 Family - 07/08/2019 TripAdvisor review

Everything was fine, public transportation is just a few blocks away and there is a Carrefour right next door. Staff was friendly and helpful. Rooms were clean. It was just a quick overnight trip so I don't have much more to add.

Dear guest, Thank you kindly for taking the time to share your gorgeous experience with ibis Bordeaux Bastide. I am more than happy to learn that you have enjoyed the comfort and that you have enjoyed the city center of Bordeaux. I look forward to welcoming you again in the nearest future. I wish you a very nice day. Olivier

2 Night Bordeaux stay - As recommended by a French friend from Bordeaux

Customer review rating 4.2/5

Lee W. Couples - 05/08/2019 AccorHotels review

Excellent. Friendly staff, good breakfast, comfy bed - All we wanted and a clean, secure room

Dear LAWRENCE LEE W., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux

Great rooms and service but worst breakfast ever.

Customer review rating 4.2/5

Janette B. Friends - 02/08/2019 AccorHotels review

Helpful staff and lovely, adequate rooms. However for the price the breakfast was poor. Bad coffee, uncooked pastries weak orange juice.

Dear JANETTE.B. WANADOO.FR B., We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Bastide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, O BOBET Directeur ibis bordeaux centre bastide Tel 05.57.30.00.90 @ h6… 16 allée de serr cœur de bastide 33100 bordeaux
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