Hotel - ibis budget Cardiff Centre
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Cardiff Centre

3.5/5 1,312 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Electric car recharging units

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 157 rooms
    • Bathroom doors 32 inches wide
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 4,428 reviews

Our guest reviews for ibis budget Cardiff Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,312 reviews
Mr R. J. Families - 07/11/2018 AccorHotels certified review
« Very good , Staff very helpful .9 »

All was up to high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RALPH J., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Mr S. Friends - 05/11/2018 AccorHotels certified review
« Acceptable »

Friendly, helpful staff. Functional, and uninspiring rooms. Adequate facilities in the hotel, although the new parking system could be better advertised, explained, or coordinated by the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW S., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and do our best to ensure we give clear information regarding about our car park. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Ledentu General Manager

Sophie H. Couples - 05/11/2018 AccorHotels certified review
« Room heating wasn’t working »

I am write to complain about the night a stayed at your hotel . Regard the room I stayed in with my partner . The room was terrible there was no heating working in the room . The temperature was 1 degrees in the family room we booked . Please find attached a clip of the thermo stat in the room we book . There must of been a fault . Not happy at a with the service paid £119 to relax with my parent for the evening and we couldn’t even get a decent night sleep never mind relaxing . Kind regard Sophie h. . I would like to see action taken place regarding this complaint .

Matt L. Friends - 05/11/2018 AccorHotels certified review
« Average. »

Not great rooms for the cost for a night

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. M., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to match the price for the quality of rooms and service we provide in our hotel, therefore your feedback is very much appreciated. Thank you so much for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Ledentu General Manager

Aidila Friends - 04/11/2018 AccorHotels certified review
« Basic no frills stay »

Stayed in the triple room. Room was compact w ensuite. Toilet and shower in separate cubicle which was great. Bed was comfy, room was clean & had most of what you need. Only one small soap bar for all three people - so bring your own. Hairdryer available on request but plug is on the other side of the room so you won't be able to dry your hair while looking in the mirror. Bathroom is fairly small so might be tricky for bigger/taller people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NURAIDILA B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

G. Business - 04/11/2018 AccorHotels certified review
« NIce hotel - but parking facilities not clearly described on web page »

Nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-PIERRE G., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. However I am very sorry about the car park. We have changed our car park system recently, which may have caused the confusion if you booked yours in advance. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Fabrice Ledentu General Manager

Alf Families - 03/11/2018 AccorHotels certified review
« Not good »

Obtained on booking.com, at first 3 children and 2 adults thought we were going to be in one room. At the hotel, they said that I had to pay for another room- cancelled and rebooked for 2 rooms. The rooms are so tight / small, there is no kettle in the room, it was difficult for us given that we had a baby. We were split in 2 rooms- it was really a bad experience Apart from the very helpful ladies at the reception, I would not come back nor recommend

Anonymous Friends - 02/11/2018 AccorHotels certified review
« Far too basic »

We looked at the room. Didn’t like the bunk overhead of the double bed. Room very small & far too basic to be comfortable. We asked for a refund & found another hotel

Krystyna Couples - 02/11/2018 AccorHotels certified review
« Positive , your staff were extremely friendly and helpful »

Very good value for money room , few frills but that is to be expected for the amount charged

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRYSTYNA G., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

W. Couples - 02/11/2018 AccorHotels certified review
« Pleasant stay once again »

Staff always welcoming. Rooms clean. Reasonable price for parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERTS W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Gr Couples - 01/11/2018 AccorHotels certified review
« Decent »

Pretty much expected. Air cooling/heater didn't work. Cleaners did a nice job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE R., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. Thank you very much for your positive feedback but also sharing the issue regarding the air cooling system. It is feedback like this that we learn from and use to improve and I also really hope this was sorted by our staff during your stay. Thank you again for sharing your experience, and if you give us a chance to earn back your trust, I can assure you that we will do our best to give you a way better hotel experience that so many of our guests have grown so fond of. Sincerely, Fabrice Ledentu General Manager

Adele Families - 31/10/2018 AccorHotels certified review
« Great location but need to let people know about parking change »

Staff are always helpful and the room was clean but we weren’t made aware of the change to parking and I didn’t see it on the website either. Had to sit and download the just park app and the. Register etc which if I’d known I would have done before.

John W. Business - 31/10/2018 AccorHotels certified review
« Poor check in a real pain again »

Poor

David Families - 31/10/2018 AccorHotels certified review
« Bit below par for an ibis budget hotel »

Unaware of the need to prebook car park and were recommended to park next door at Novotel for an extra £5. Breakfast was heavily over subscribed with queues and lack of space to sit. Room was fine and clean and up to their usual standards. Pity about the parking and breakfast.

Daniel N. Solo - 31/10/2018 AccorHotels certified review
« Perfect »

Exactly what I hoped for. Clean nice staff, great value for your money. Many thanks

Anonymous Couples - 31/10/2018 AccorHotels certified review
« Great location and clean hotel but parking problems due to booking line. »

The hotel was very good, clean and modern. We booked over the phone booking line from the website, asked about parking and was told to pay parking on arrival. When we arrived I wasnt allowed to park as it was pre-booked only. Had to park next door at higher cost and had to wait 15 mins in queue at Novotel reception to pay parking. Put a bad taste to a good initial experience as the staff on check-in were very helpful with lots of local info.

Mian Families - 31/10/2018 AccorHotels certified review
« It was rather pleasant »

Fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIAN S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Jason R. Solo - 31/10/2018 AccorHotels certified review
« Mr »

Friendly personable staff. Comfortable room however limited parking space and had to park off site

Angelus Solo - 30/10/2018 AccorHotels certified review
« It was OK. »

I stayed there for one night. I was not able to sleep at all because the windows were not double glazing and could hear all the cars coming and going on the main road. The rest of my staying was really good!

Shazhock Couples - 29/10/2018 AccorHotels certified review
« Extremely pleased »

One night stay easy check in / car park. Short walk from middle of Cardiff ( about 10 mins ).Room although budget in title of hotel was lovely, modern, very clean really pleased with it. Staff very helpful , pleasant. All in all a very enjoyable stay will definitely be using again

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON H., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

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