Hotel - ibis budget Cardiff Centre
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Cardiff Centre

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3.5/5 1,256 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WiFi in your room
  • Chargeable indoor car park
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Electric car recharging units

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 157 rooms
    • Remote control TV
    • Work desk in all rooms
    • WiFi in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating Based on 4,154 reviews

Our guest reviews for ibis budget Cardiff Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,256 reviews
TripAdvisor review
Solo travel - 16/06/2018
« usual high ibis budget standards »

overnight stop to watch pati smith at millenium centre which was easy 20 mins walk away. up to usual ibis budget high standard clean tidy in decent location, reception staff friendly and helpful, car park is behind the hotel which has front entrance on main road so need to turn left just bfore you get to hotel to access car park otherwise its go past front, turn left and a little trip around the estate to get to back of hotel

AccorHotels certified review
Ann R. Couples - 13/06/2018
« Mrs Ann R. »

The hotel was ideal for our needs, close to amenities and everything was available that we required in the hotel.

AccorHotels certified review
Simon Business - 13/06/2018
« convenient and comfortable »

Very convenient-- breakfast was disappointing but you get what you pay for I guess. Clean rooms with comfy beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRIEGO E., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Diane F. Couples - 11/06/2018

Good stay and nice clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANE F., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Glen P. Friends - 11/06/2018
« Great location for Stag Weekend in Cardiff »

Excellent location and practical rooms for this weekend in Cardiff

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLEN P., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Anonymous Families - 11/06/2018

Very comfortable bed and nice breakfast. A bit of issue with shower hot water nut yhaya doesnt affect our stay. Rooms are way to small to acomodate three people so beds are not a best idea

Our hotel has responded to the review
Our hotel has responded to the review

Dear IZABELA S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Anonymous Solo - 09/06/2018

I was very happy with my stay with you.While obviously it was an inexpensive hotel, all my basic needs were met.l had a good night's sleep in a clean room and all l wanted for breakfast the following morning..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Anonymous Couples - 09/06/2018
« Adequate »

OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY L., It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Rebecca Couples - 08/06/2018
« Great if you're just looking for somewhere to rest your head »

Staff were very pleasant. Checked in online beforehand so was extremely easy on arrival. Car park was great value for a city centre. Room was spotless. Could do with coffee making facilities in the room though, especially as we want to use less disposable takeaway cups!

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA E., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Chris L. Business - 07/06/2018
« Clean, comfortable, very budget »

Fine, the rooms are very basic and remind me of school dormitory rather than a hotel.

AccorHotels certified review
Db Business - 04/06/2018
« clean modern simple but basic »

Very friendly and helpful reception. Room was small but sufficient, comfortable, facilities basic but usable, not a lot of room for two to set out luggage for more than a weekend, I stayed for a week in double on my own so room to spread just, Breakfast was a simple cold continental style buffet, eat all you can, no restrictions, good value Car parking was terrible, not enough spaces, and cost extra £5, if full could go next door to Novotel but charged £12, should be arrangement to pay the same at Novotel. Novotel allowed use of swimming pool at cost of £7 per session Nothing around the hotel, but city centre a 10-15 minute walk with all you need, shops pubs restaurants etc

AccorHotels certified review
Gillian I. Couples - 03/06/2018
« stay was easy, convenient and pleasant. »

The check in was painless and we were pointed in the direction of the Novotel Car park as the Ibis one was full. This was fine and we were able to get into our room quickly. Despite the hotel being full of 'partying' groups, we had a great night's sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian IRELAND, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Sam W. Solo - 03/06/2018
« The cost cuttings to be expected from a hotel with Budget in the name »

The hotel's called Ibis Budget so you immediately have to set your expectations a little lower. One night was still £79, which didn't feel budget, but was admittedly cheaper than most other hotels in the area. Location wise, the hotel's in a great spot. It was a 10 minute walk from the train station and city centre, and only a 15 minute walk from the hotel to the comic convention venue. In terms of the room itself, I'm glad I only had to sleep in it and wouldn't be spending much time there. I was wondering where I'd see the Budget part of the namesake and it quickly became apparent. - The shower isn't a separate room, it's just next to the bed, as is a sink, no wall or anything. I'm glad I wasn't sharing the room with a friend! - There's a toilet sitting in the equivalent of a tiny storage cupboard. In fact, it took me a while to find it as I confused the door as being just that. Sitting on the loo with the door closed gives about as much legroom as you'd find on a bus or train. - Complimentaries like shower gel were replaced with a single small bar of soap. - The only kettle was in a downstairs "communal area". - The TV only has composite input so I couldn't plug in my Super Nintendo Mini which requires HDMI. - The "desk" is a single plank and the "chair" looks and feels like an upturned bin. - One of the towels had a hole in it. The Budget title also brought in a certain type of other patrons. Many of them were drinking late into the night and there was one group of women I could still hear screeching and laughing at 2:30am despite being on the third floor with the window closed. It was an interrupted night's sleep of three or four sessions. On balance, I was in Cardiff for a comic convention, I spent 90% of my time away from the hotel room, I just needed a place to sleep, shower, and change clothes. The hotel did that. The reason my rating is a 5 is because my expectations and needs were rock bottom so it's hard to feel disappointed, but at the same time it failed to impress me or leave a good taste in my mouth despite going in with such low expectations. I'll likely be back in town for other conventions and I'd probably book here again if it was still the cheapest option, but only after checking everywhere else first. It'd be my last resort "it'll do, I guess" option for a hotel.

AccorHotels certified review
Arran L. Friends - 03/06/2018
« It was fine after some initial confusion »

The room was comfortable but the shower wasn't very good. Also after reserving a twin room we were initially put in one with a double bed. Fair play to the staff they resolved it instantly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARRAN LEWIS, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Andrew, S. Families - 02/06/2018
« Clean, comfortable, helpful and polite staff, perfect location »

Was looking for a base for a couple of nights for myself and my two kids while visiting their Grandparents. Provided a comfortable bed and wholly practical accommodation at an excellent price, no complaints about any aspect of the hotel.

TripAdvisor review
nachotz Family - 01/06/2018
« Really poor, even for a budget hotel »

The two rooms we were given were poorly isolated and lacked of a heating system; therefore we spent two noisy and cold nights there. The staff was however very friendly and eager to cover the deficiencies of the hotel, but couldn’t do anything with the noise and temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Ledentu General Manager

AccorHotels certified review
Amrinder S. Families - 30/05/2018
« Mr S. »

I went to your hotel the man serve me that night I happy for your service I went like 2 o’clock in morning

AccorHotels certified review
Mrs P. W. Solo - 29/05/2018
« Mrs P W. »

Always a pleasure to stay at a comfortable and clean Ibis with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PLEASANCE W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Friends - 29/05/2018
« An ok hotel »

Location was very good. Staff aren’t particularly friendly but not rude either. Very noisy hotel had to complain about some guests. Not the hotels fault but tarnished our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART B., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Victor Families - 29/05/2018
« Disappointing, even for a budget hotel »

Rooms have serious deficiencies: the two I booked (one for myself and my wife and other for my parents) were very cold, with the heating system not working at all; room distribution is terrible with the toilet encased in a very small cabin and the shower leaking water towards the room. Plus, windows are not isolated so the noise from the street can be easily heated in the room. Location of the hotel is bad, there are no shops nearby. There is very few information of the room at the webpage to actually be aware of the limitations of the room; I knew I was booking a budget hotel but really was surprised to find how uncomfortable the room was, and how limited the tv in the whole hotel was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor, Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrice Ledentu General Manager

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