ibis budget Cardiff Centre 2 stars

TripAdvisor rating 3.5/5 1,446 reviews
ibis budget Cardiff Centre
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+ 9 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Chargeable indoor car park (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE
cardiff
united kingdom

Tel: +4402920458131

Fax: (+44)02920490591

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL At 64.37km / 40 miles

  • By plane

    CARDIFF At 14km / 8.7 miles

  • By car

    Junction 29 onto A48 At 1.8km / 1.12 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    Cardif Central Railway station At 0.1km / 0.06 miles

GPS :51.476517, -3.168262

Our accommodations

Triple room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Area: From 12
  • Wireless internet in your room
  • Multimedia hub

Double room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Multimedia hub

Accessible room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12

Our guest reviews for
ibis budget Cardiff Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

5,199 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,446 reviews

clean and simple room to lay your head for a night

TripAdvisor rating 3.5/5

jlovellsmith Business - 18/09/2019 TripAdvisor review

I did enquire about where to park before I set off but got no reply. When I arrived I parked in the neighbouring hotel car park (chargeable) but then discovered Ibis has its own. It is around the back. I had a room at the front of the building and was woken around 6am with car traffic noise. Maybe ask for one at the back. Breakfast was simple self service continental. Staff were polite but I didn't need anything.

Okay but could be better

Customer review rating 4.1/5

Elan Friends - 15/09/2019 AccorHotels review

I have stayed at this particular Ibis Budget hotel a few times and I’ve enjoyed my stay in the past. I booked 2 rooms for my friends and I for one night. I noticed that the hotel only provided us with a bath towel each and no face towels. Everything else in the room was fine, the bed was comfy, the shower worked brilliantly and the air-conditioning was working. Sleeping in the night was difficult, it was very very noisy outside the hotel and in the reception area and corridors. Other than that I would rate my stay a 5/10, although my score is quite low I would still consider staying at the hotel for a one night only.

Dear ELAN J., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am happy to hear that you were pleased with shower and air-cooling system, however I am very disappointed that due to noise you didn't have a good night sleep. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your case will be investigated and we will do our best to ensure this will never happen again. We appreciate you sharing your concerns, and it is our hope that we will have another opportunity to better serve you in the near future. Sincerely,

Convenience location and hospitality were key elements of our stay.

Customer review rating 4.1/5

Rita G. Couples - 14/09/2019 AccorHotels review

We are on a month long trip with Cardiff as our first step. Ibis Budget hotel provides a comfortable if cozy sized way to stay on our budget for this trip.

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. I am so pleased to hear that you had a comfortable stay and you found our hotel a good match with your budget. I will share your positive feedback with team, as it is always nice to hear good feedback to keep us motivated and strive for even more. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business trip

Customer review rating 4.1/5

Simona G. Business - 12/09/2019 AccorHotels review

It was a smooth experience, from the booking process till the check out. I've arrived earlier than check in time and surprisingly the smiley Valeria & team had already a room ready for me. The check in experience was great and tailored to my needs thanks to Valeria. As I have always been working in hospitality, with a focus in customer service, I pay a lot of attention to details and the way people deal with customers/guest and I was delighted by Valeria. I've noticed that she's a trainee and from my personal point of view she will go far in the hospitality industry. I have also appreciated Renata & her colleague (sorry I didn't catch the name! ) help with printing some documents in the evening. Ps from a customer service point of view, Ibis budget Cardiff has nothing to envy to the luxury 5 stars boutique hotels around the world :)

Dear SIMONA G., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. Thank you so much for taking your time to write a review. I am so pleased to hear that you thought the customer service provided by my colleagues was a 5 star. I will share your comments with my team. I am sure it will motivate my colleagues who you mentioned in your comment and will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stay ok but room...

Customer review rating 4.1/5

David B. Couples - 09/09/2019 AccorHotels review

Staff, location and facilities ok.

Dear DAVID B., Thank you very much for taking your time to give us a feedback. I am happy to hear you were okay with staff, and with location, however I assume your room wasn't so pleasant. As we strive to continuously improve the quality of our services if you could, we would be happy to hear more of your experience. Feel free to email us to h6… Thank you again for sharing your experience, and we hope your next visit will be a more outstanding one than the previous one. Sincerely,

Perfectly OK, perfectly placed

Customer review rating 4.1/5

Anonymous Solo - 08/09/2019 AccorHotels review

Clean, quiet, basic, welcoming staff, free hot drinks, perfect location for city or bay, good breakfast.

Dear SUSAN S., Thank you so much for taking the time to share your experience about your stay with us. I am very pleased to hear that you were happy with your room, and our staff as well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MRS R G.

Customer review rating 4.1/5

Rosemary G. Couples - 07/09/2019 AccorHotels review

Very very good indeed from every aspect. COMFORTABLE, GREAT STAFF, GOOD BREAKFAST ETC. THANKYOU

Dear MRS R G, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive such positive feedback. I am so happy to hear that every aspect of your stay was very good and you gave us 10/10. I will share your comments with our team. I am sure that this feedback will keep my team motivated and ensure to strive for the best each day. Thank you for taking your time sharing your experience with us , and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.1/5

Jean S. Couples - 07/09/2019 AccorHotels review

Great service, tidy clean room and staff were very helpful

Dear JEAN s., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. I am so happy to see that you were pleased with our service, you found my team helpful and that you gave us 10/10. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis Budget Cardiff

Customer review rating 4.1/5

D N. Families - 06/09/2019 AccorHotels review

Room was clean and staff were friendly. Was surprised to find a good selection of snacks and drinks available to purchase. Free tea and coffee in the lobby but advise you take reusable cups. The only issue I would say is that the website stated it had parking, but it wasn't clear that this had to be booked separately to the hotel room via a different company. I turned up expecting to be able to park and unfortunately I wasn't able to. luckily the Novatel next door had room for £12 for 24 hours (which turned out to be cheaper than the IBIS. ) Overall it was a good price and location for central Cardiff and would go back there again.

Not the best

Customer review rating 4.1/5

R. W. Couples - 03/09/2019 AccorHotels review

Breakfast defiantly wasn’t worth £5.80 and the rooms were dirty and tacky. Shower wasn’t exactly private either. I suppose I get what you pay for. I will not be visiting again.

Dear w. R., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I am so sorry to hear that your room was dirty. Have you reported it to our receptionists? Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Please also accept my sincere apology as our breakfast didn't meet your expectations. Your feedback is very important to us and I can reassure you that the breakfast options will be updated. We really hope that you would give us another chance to prove that we can do way better than what you experienced. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 4.1/5

Sean. Families - 03/09/2019 AccorHotels review

Lack of tea facilities in the room. No wardrobes. Had to ask for extra pillows. Had to go down to make a tea!! Had to climb three flights of stairs to reach my disabled access room!! Shower wasn't powerful enough or hot enough. TV not tuned and updated. Asked for the code to exit the car park and wasn't given it!!

Comfortable, clean, excellent valye for money.

Customer review rating 4.1/5

Kevin Families - 03/09/2019 AccorHotels review

Efficient check-in, friendly & helpful staff. Parking booking process unclear on website.

Dear KEVIN T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable friendly accommodation near the centre

Customer review rating 4.1/5

David R. Couples - 03/09/2019 AccorHotels review

Spotless state of the art bedrooms with free tea coffee in reception which is central to all well planned hotel amenities.

Dear DAVID R., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. I am very pleased to hear your room was spotless and you were happy with the location as well. I will share your feedback with my staff which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Philip S.

Customer review rating 4.1/5

Philip S. Friends - 02/09/2019 AccorHotels review

Room was cold and over looking a car park.i wouldn’t pay Saturday night prices for the room I had.

Not too clean a room

Customer review rating 4.1/5

Saba Couples - 02/09/2019 AccorHotels review

The stay was good and the staff was friendly. Just wish the room was slightly cleaner.

Dear SABA B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wales v Ireland rugby weekend

Customer review rating 4.1/5

Anonymous Families - 02/09/2019 AccorHotels review

Good value, clean but basic rooms.

Dear THOMAS T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ideal if on a budget

Customer review rating 4.1/5

Cath Couples - 02/09/2019 AccorHotels review

The room price was great, location great and room great. Very basic but what we expected for the price paid so good value for money. Room was nice and clean. Only downside was matress was very very uncomfortable, could feel the base when laying down so didn't sleep well. There were no plug points by the bed or close to a mirror (to use hairdryer etc). It would be helpful to have some sort of screen or half partition between shower and bed so that when you step out of the shower there is a little more privacy.

Dear CATHERINE L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Persistently welcoming and efficiently managed

Customer review rating 4.1/5

Essemar Business - 01/09/2019 AccorHotels review

Friendly and managed by a team who care about every guest's welcome, stay and general experience here.

Dear SANDRA W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for a quick one night stay

Customer review rating 4.1/5

Thomas Business - 01/09/2019 AccorHotels review

Check in and check out were quick and easy and the room was more than worth the price paid. Room was very clean. Only drawback was that my code would not work for the car park barrier which was a hassle in the morning when trying to leave

Dear THOMAS U., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly staff, super clean, delicious food

Customer review rating 4.1/5

Alexandra Families - 01/09/2019 AccorHotels review

This is the first time that we stay in this hotel and everything was perfect!

Dear DE LA O TELLO A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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