Hotel - ibis budget Cardiff Centre
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Cardiff Centre

3.5/5 1,279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Electric car recharging units

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 157 rooms
    • Bathroom doors 32 inches wide
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 4,274 reviews

Our guest reviews for ibis budget Cardiff Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,279 reviews
John E. Couples - 13/08/2018 AccorHotels certified review
« nearly the nicest »

tried for the mercure but it was full . saw an email offering up to 25 % off sent to me , as were three more , checed with customer services if the offer applied to ibis budget cardiff , answer |"yes". wow what a bargain . when i tried to book the offer was asked for an offer code . no such item on all the emails , not able to get any offer discount . did get some loyalty discount . as usual with accorhotels check in is so easy . room was comfortable . service was very good . accor must have a breeding program for excellent reception staff .

Del Friends - 13/08/2018 AccorHotels certified review
« Reception was efficient. »

Disappointed to have no shampoo / shower gel in bathroom or in room tea/ coffee making facilities. My friend who booked a room with a cot was disappointed to find no cot available.

Anonymous Friends - 13/08/2018 AccorHotels certified review

Clean and convenient at budget price.

Emma Families - 12/08/2018 AccorHotels certified review
« Good stay »

Great service from staff, good room and breakfast. Close to centre. Ideal for one night

Aimee L. Friends - 09/08/2018 AccorHotels certified review
« Great value »

Excellent, clean and comfortable. For £40 per night for two people, and only 10 minutes walk from Cardiff centre, how can you go wrong? The bed was comfortable, and clean. The staff were super friendly, and always happy to help. If you’re lucky enough to bag yourself a parking space, it’s only £5 for the night... An all round bargain for this stay!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AIMEE L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Alan Couples - 09/08/2018 AccorHotels certified review
« adequate »

ok

Kitty Families - 09/08/2018 AccorHotels certified review
« Special time for my daughter and me »

Exciting! Never stayed in a hotel before with her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KITTY T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Anonymous Families - 07/08/2018 AccorHotels certified review

Very expensive for what they offer. Ive been in similar ibis hotels more than a half cheaper.

Sylvi Couples - 06/08/2018 AccorHotels certified review
« Basic hotel »

Basic

Anonymous Friends - 05/08/2018 AccorHotels certified review
« Basic but convenient »

Hotel was within 15 mins walking distance of station, which was covenient and close to bus stop. The sign outside is not very clear and I missed it first time. Rooms were basic but quiet (we were on ground floor). Young woman at reception was very friendly and helpful. Ibis don't use bleach on towels but one towel in room looked dirty rather than unbleached, other two were ok though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WINIFRED D., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Rachel Couples - 04/08/2018 AccorHotels certified review
« Mrs Rachel Bregu »

We really enjoyed our stay, the hotel was immaculately cleaned and modern. Staff were friendly and helpful, nothing was too much trouble. We were really impressed with the hotel and location. It was a nice walk to Cardiff city centre and Cardiff bay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHEL S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Cat Solo - 03/08/2018 AccorHotels certified review
« Generally comfortable but too basic »

Overall the staff were very friendly and helpful and the room clean and spacious. However I very much missed having a tea tray in the room as I had to travel 3 floors down to access the complementary hot drinks. This area of the hotel was also quite cramped and the hot drinks cups were not insulated enough to carry, therefore burning my hands. I saw several other guests combating this issue by using 2 cups which is obviously not a great use of resources or good for the environment. It was a nice touch however having a selection of snacks and drinks to purchase in the lobby. The shower was a bit small and the shower head was not really big enough, as well as the fact the shower door did not close. There was a good 10cm gap whilst I was showering. There was only one double plug socket under the tv, no where near a mirror, so I struggled to straighten/style my hair properly and could not charge my phone near the bed. As the sink was in the bedroom the only sockets near mirrors were shaving points so not so good for females. Overall nice stay but a bit too aimed at business professionals and generally too basic. I did sleep well in the bed though and it was very quiet/peaceful.

Chip Couples - 02/08/2018 AccorHotels certified review
« Perfect location for our adventures! »

We loved staying in this location. It was perfectly located for our adventures in Cardiff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CERIS T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

G P. Couples - 01/08/2018 AccorHotels certified review
« Average »

Noisy staff changing the rooms , noisy guests at 3am , air con unit leaking

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY P., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Alisha W. Friends - 01/08/2018 AccorHotels certified review
« Brilliant »

Very good and they were so helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISHA W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N R. L. Solo - 31/07/2018 AccorHotels certified review
« Mr »

Good experience.Room is good for the money.Hygiene and cleanliness is excellent.Location is perfect.A electric kettle for boiling water and tea in the room could be helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEHRU ROY L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Charlene Families - 29/07/2018 AccorHotels certified review
« Purpose built compact room »

Friendly welcoming helpful staff, the rooms were clean breakfast needs a little work stock was running low by the end of our staf, however we were made to feel extremely welcome and the staff assisted with my daughters needs was fantastic ( she in a wheelchair) they couldn’t have been more helpful it made for a really enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLENE B., Thank you very much for your comments about your stay in Ibis budget Cardiff. I am very pleased to hear that our staff helped you to make your stay more enjoyable whilst staying with us in Cardiff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your comment on the breakfast, unfortunately we had some issue with our supplier and we are working on it to ensure our breakfast will be a very high standard again. Thank you again for sharing your experience, and we hope we will see you again soon in our hotel. Sincerely, Fabrice Ledentu General Manager

Melissa Couples - 28/07/2018 AccorHotels certified review

Very helpful staff who were kind nice and kind. Room weren’t worth the amount paid, very bare and minimal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELISSA B., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jackie Families - 25/07/2018 AccorHotels certified review
« Very happy. »

Room was very clean. Staff friendly and helpful. Parking could be a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACKIE T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

Ron B. Families - 25/07/2018 AccorHotels certified review

Goode value accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager

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