Hotel - ibis budget Cardiff Centre
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Cardiff Centre

3.5/5 1,322 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Electric car recharging units

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 157 rooms
    • Bathroom doors 32 inches wide
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 4,514 reviews

Our guest reviews for ibis budget Cardiff Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,322 reviews
E J. Couples - 11/12/2018 AccorHotels certified review

Hassle free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elspeth, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chloe Friends - 10/12/2018 AccorHotels certified review
« Get what you pay for »

The stay was fine, beds were comfy and staff were polite. However, the parking issue was a nightmare - we were told upon booking that it wasn’t a prebook service so we were unable to book parking when booking the stay, when we arrived we were told that there was no parking available dispite there being a number of free parking spaces in the car park when we queried this we were informed the spaces were al taken as people had prebooked them, I then challenged this as we were informed at the time of booking this wasn’t available to be told that the policy has now changed and it’s prebooking only! It would have been nice to have been informed of this prior to our stay, this it would have been courteous of the hotel to send an email informing us of this so called “policy change”

Our hotel has responded to the review
Our hotel has responded to the review

Hi Chloe, Thank you for taking the time to leave us a review. Our staff will be pleased to hear the comments about them passed on! We do apologise for any inconvenience with the new car parking system, as for the past few months we have had the possibility for spaces to be reserved but not everybody with existing bookings was informed unfortunately. For this we do apologise and hope that it did not cause too much inconvenience for you. Kind Regards

Jo Couples - 10/12/2018 AccorHotels certified review
« Does what it says on the tin !! »

Were in a rush due to Friday night traffic delays, parked in Adam Street NCP and walked across Smart bridge to hotel. Had booked in on line but key cards hadn't been activated. Had to come down to reception again which was a bit annoying but once we were in the room everything was fine. Managed to get back over to Motor Point in time for 7.30 start (10 mins max back across bridge). Parking had clicked over into 24 hours so we checked out from hotel Saturday morning, put stuff in car and went into town for breakfast and did a load of Christmas shopping. Check your route to parking if driving and not familiar with Cardiff roads. Once settled, ideally placed for access to town on foot.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jo, Thank you for taking the time to leave us a review! We are so glad that you enjoyed your time here in Cardiff and our proximity to the centre! We do apologise for any inconvenience with the new car parking system, and hope that it did not cause too much trouble for you. We hope to welcome you back during your next trip to Cardiff! The Ibis Team

Anonymous Couples - 09/12/2018 AccorHotels certified review
« Nice budget hotel but car park service appalling »

Hotel was what I expected - car park service was terrible. Told we can only book on an app that had no space available yet a lot of space in the car park every day! Apparently this was brought in in September AFTER I made my booking and no notification of the change was received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK A., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. We're sorry to hear you had problem with our limited spaced car park. Unfortunately the system has also recently change and we haven't been able to notify all our costumers. We apologise for any inconvenient cause We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Reception

Mark B. Couples - 09/12/2018 AccorHotels certified review
« Good »

Great stay, slight problem with sink blocked, otherwise ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Although we're sorry to hear you had problems with your sink, we will pass the message to maintenance department to make sure that won't happen again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Reception

Bob Solo - 09/12/2018 AccorHotels certified review
« great value, no complaints at all »

needed a good night's sleep before a meeting in Cardiff, did not need the frills for more money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lynsey Friends - 08/12/2018 AccorHotels certified review
« Clean, tidy, easily processed »

Easy to book however feel needs to be clearer that parking spaces need to be booked separately, perhaps this could be linked into the booking?

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNSEY R., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Although we are sorry to hear you had problems with the car park. Unfortunately we are not able to link another website on booking.com because of their policy. We have been only able to write point it by the services a the end for the page of our booking.com page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis |Budget Reception

Lauren S. Friends - 08/12/2018 AccorHotels certified review
« Clean but not well looked after »

The facilities were very clean but on closer inspection the main door to the room didn't close properly, the air conditioner control panel was hanging off the wall, the handle to the toilet was falling off and so was the toilet roll holder. Also I was impossible to us the sink as I was blocked so you had to wait 10 mins for all the water to go down. For a room that cost well over £100 I found this unacceptable and dangerous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren S., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Reception

Ian Solo - 08/12/2018 AccorHotels certified review
« Couldn't fault it for the price. »

Exactly as I expected, no frills, cheap and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rob Couples - 08/12/2018 AccorHotels certified review
« Great price and great experience »

Clean tidy easy check in and out. For the price it's more than you'd hope for or expect. In. The city centre. Keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Donna Couples - 08/12/2018 AccorHotels certified review
« Great stay, fantastic location »

Friendly staff and clean room, surprisingly quiet given it was very busy, comfy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNA P., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Emily Solo - 08/12/2018 AccorHotels certified review
« Great Stay »

Easy check in, great facilities and clean rooms!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 08/12/2018 AccorHotels certified review
« Way too loud »

It was not possible to sleep due to guests being too loud in the hallway almost all night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARINA G., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, during weekends, we often welcome groups that tempt to be quite loud at night even if Hotel Security try to keep all corridors quiet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Reception

Drewe L. Friends - 07/12/2018 AccorHotels certified review
« Very good. »

Friendly and helpful staff. Clean and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DREWE L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gary K. Families - 07/12/2018 AccorHotels certified review
« Convenience stop. »

Really great service from the staff which made our stay very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY K., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nick W. Couples - 07/12/2018 AccorHotels certified review
« What it said on the tin »

Friendly staff. Clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S B. Business - 06/12/2018 AccorHotels certified review
« Good, clean cheap hotel. Horrible and complicated car park. »

I stay here often, it's a basic hotel where sometimes staff are rude. However, the rooms are clean and comfortable plus of course it's cheap. If you're planning on using the car park, I can be an utter nightmare to negotiate the booking/App/Gate/Payment/Small Space so I'd recommend parking elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON B., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giuseppe

Stephanie Families - 05/12/2018 AccorHotels certified review
« Felt ripped off »

we have stayed in the IBIS Budget on two previous occasions and booked again this year for two nights for a sporting event we take part in every year. On arrival we were told that the car park needed to be pre booked and that it was also full for that night. We were directed to the car park in the Novotel Hotel next door which cost us £12 for our overnight stay. We were able to reserve a place for our second night with Just Park for our second night at cost of £7.00. I was not happy that it was not obvious when booking that the car parking charge had increased significantly and that we had to pre book. £19 car parking on our £90 hotel fee increased our costs for the hotel by 20% which we were not expecting. We had to stay a third night and decided to book a Radisson Hotel instead which cost £45 with no car parking fee and the room was significantly larger and of a much higher standard.

James Couples - 05/12/2018 AccorHotels certified review
« Great stay »

Great stay. Basic rooms exactly what you pay for. Returning in June

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES P., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giuseppe

Mrs S. A. Couples - 04/12/2018 AccorHotels certified review
« Extremely Satisfied »

The room was clean tidy and ideal for what we wanted . The only criticism I have is that there is not a plug socket near a mirror .

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giuseppe

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