Hotel - Grand Mercure Bangkok Asoke Residence
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangkok Asoke Residence

4.5/5 649 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Hairdressing salon

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Jogging track

Catering

  • Breakfast
  • Room service

Business services

  • Copy/print service available
See all services

Our rooms

  • 76 rooms
  • 32 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.4/5 AccorHotels Rating 1,248 reviews

Our guest reviews for Grand Mercure Bangkok Asoke Residence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 649 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hilary R. Couples - 11/09/2018 AccorHotels certified review
« Pleasant appartment hotel close to shopping and transport. »

A well equipped appartment, nicely maintained, with friendly, helpful staff. The Front of the House Manager Ms Vilaiporn Rimtheerakel resolved a small problem we had with expertise. She kindly provided transport to get us to the airport, on time. We much appreciate this kind gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILARY R., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Despite few hiccups during the stay,I was delighted to read that you had an enjoyable stay with us and you enjoyed the hospitality of our team; particularly Ms. Vilaiporn. I have conveyed your kind message to her. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Stuart Couples - 07/09/2018 AccorHotels certified review
« Pleasant Stay »

Excellent. Very much enjoyed my stay. Rooms are large and comfortable. Staff are very pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure to read that you had an enjoyable experience with us. From spaciousness of the suite to the hospitality of our team; I am glad that they all made up to the excellent stay. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Business - 26/08/2018 TripAdvisor review
« satisfy »

Over all services is very satisfied, but hope I get more variety of meals in the breakfast. Also, the location of breakfast is bit small in size so it get bit crowed when everyon rush to the meal in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear masa036, Sawasdee krab, Thank you for sharing your experience. I am glad that you had a pleasant stay with us. Your comment regarding the breakfast is taken. In fact, we are aware of this and are planning to make major improvement. We hope to welcoming you again. Best Regards, Mark Julajinda

Timo Couples - 25/08/2018 AccorHotels certified review
« Lacking atmosphere and needs upgrading. »

If you really need an apartment with kitchen this is recommendable. Plenty of space. But it feels dated and lacks any atmosphere. Aircons are very noisy and bed was not really comfortable. Breakfast is also weird as very limited choice and served in one of the apartments. From Mercure and accor I would expect more. However service personnel was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timo, Sawasdee krab. Thank you for taking the time to share your experience and for being a loyal Le Club Accorhotels member. Whilst I was delighted to read that you enjoyed the hospitality of our team, I am sorry that we didn't meet your expectation in all areas. Being a residence style property, our accommodation starts with a 71 sqm one-bedroom suite with kitchen. I can totally understand that; not in all occasions, that one would need a very large room. Still, when the occasion is right; I am looking forward to welcoming you back again. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Warren C. Couples - 23/08/2018 AccorHotels certified review
« Helpfully staff and size of suite »

Can't fault the service and interior of our suite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warren C., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. With helpful team and large suite; I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Couples - 19/08/2018 TripAdvisor review
« Quiet and convenient »

Although it is only 4 minutes walk to BTS Asoke, the place is very quiet. With the free shuttle service to BTS station it is more convenient. The staff at the front desk is very considerate : we arrived the hotel at 6:00 early in the morning, she arranged us to take the breakfast in their restaurant. The room is ready after our breakfast, so that we can take a rest after our flight journey. The housekeeping staff are very attentive : they refill the stuff everyday without any missing. The staff at concierge arranged our taxi effectively.

Vishnu Business - 14/08/2018 AccorHotels certified review
« Though stay is comfortable need few other services »

Staying with Grand Mercure Asoke Residence is always a good experience but came across few issues which is making me to reduce the over all score. 1. I asked reception to provide me a different stand to dry cloth. They said they dont have any spare. But when I requested house keeping, they provided without any delay. Not sure why receptionist was not ready to help though I stay there frequently 2. Had lot of issues with the internet connectivity. Either it was slow or was not working. Though your staff helped me with credentials for privileged user, it would be good if the internet speed is maintained without any issues 3. Just 2 drinking water bottles are provided and got 4 per day in my last visit. These are not sufficient. So, it would be a great help if there is a water wending machine as it would help us to get required water with lesser price instead of bring water containers from outside 4. It was very sad they hotel couldnt help me on late checkout this time though I visit frequently. It would be a great help to regular guests if hotel can arrange some help regarding late checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VISHNU, Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. As a regular returning guest, we treasure your constructive comments. I have sent you another private message to discuss the issues. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Rodney Couples - 13/08/2018 AccorHotels certified review
« Good Value hotel »

Your website of only 3 minutes from Nana BTS is incorrect. Have traveled to Bangkok many times as I live in Chiangrai and found your hotel very hard to find. Accommodation was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODNEY, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Pleasure to read that you had a pleasant experience with us and you enjoyed the hospitality of our team as well as the spaciousness of the suite. Thank you for your comment regarding the information on our website, we will check immediately. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Djono F. Couples - 11/08/2018 AccorHotels certified review
« Mr.Djono f. »

Awesome.hope you could give me another surprise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Djono f., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I am happy to read that you were impressed by the surprise from the team; and enjoyed the stay with us. I am looking forward to welcoming you back very soon to your home away from home; and hopefully another surprise. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Ben Solo - 09/08/2018 AccorHotels certified review
« Good overall experience »

Staff were friendly and helpful at all times and dealt with any problems quickly and efficiently. Room was showing signs of wear and could be slightly improved in certain areas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Sawasdee krab. Thank you for taking the time to share your positive review. Pleasure to read that; overall, you had a good experience with us. I am happy to see that the team was friendly, efficient and helpful. Taking noted of your constructive comment regarding the room, thank you. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Vener R. Business - 07/08/2018 AccorHotels certified review
« excellent »

the service is very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear VENER R., Sawasdee krab. Thank you for taking the time to share your positive review. It's a pleasure to read that you had a pleasant experience with us during your recent business trip to the city. I am glad to see that the service from the team had made the difference to your stay. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

S H. Solo - 07/08/2018 AccorHotels certified review

The apartment was spacious and I enjoyed the use of the fitted kitchen. I did have a problem with the living room air conditioning unit which was leaking I felt the air was not conditioned correctly and had a tight chest. Maintenance cane on the 6th August to clean the filters drain the excess water and managed to get it working without leaking however 8 hours later it started leaking again and I felt the air quality of the apartment was poor. I reported it once again on my departure. I found the apartment quiet and was able to relax as well as do some work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S H., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Whilst I was delighted to read that; overall, you had a pleasant week with us and you enjoyed the hospitality of our team, I am sorry to see that there're difficulty occurring during the stay; please accept my sincerest apology. I hope that the problem didn't tarnish your experience with us and I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Liz K. Families - 07/08/2018 AccorHotels certified review
« Wonderful peaceful retreat in Bangkok Centre »

Great facilities, really friendly and helpful staff. Superb room, lots of space, clean and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz K., Thank you for taking the time to share your positive review. Delighted to read that you had a wonderful peaceful retreat right in the center of Bangkok with us. We are located in Sukhumvit Soi 19 which is surprisingly quiet considering that it's only 400m away from Asoke and Sukhumvit main road. It brings me pleasure to see that our team had been friendly and helpful during your stay. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Ronny Business - 02/08/2018 AccorHotels certified review
« Nice service apartement for long stay »

I certainly like the kitchen, silverware, pool, steam/sauna that supporting me during my two weeks stay. The location of the hotel is ~10 minutes walk to BTS, quite a distance although still ok as the hotel is a bit secluded from the crowd/busy street and provide me with a quiet environment. Three points I noticed that can be improved further: the breakfast variety, the blurry TV channel and the lighting to make the hotel more brighter. However overall it is a pleasant visit there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronny, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was happy to read that you had a pleasant experience over 2 weeks with us and you enjoyed the hospitality of our team. Taking noted of your constructive comments, thank you very much. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Martin Business - 30/07/2018 AccorHotels certified review
« Wonderful experience »

My wife and I had a really wonderful experience staying 3 nights. Very large rooms and great amenities. Will stay again on next visit to Bangkok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Delighted to read that you and your wife had a wonderful experience with us during your recent 3 nights with us. Glad to see that our suite (standard one starts at 71 sqm) and its amenities played a major role in making this stay a wonderful one. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Mark Solo - 30/07/2018 AccorHotels certified review
« Very spacious rooms and excellent location »

Great location, just off Sukumvit and walking to major shopping malls. Huge room, clean and well appointed. Friendly helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mark, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Despite a rather short stay, I am glad that you enjoyed the spaciousness of our room as well as our location with its proximity to BTS/MRT Asoke and Terminal 21 Shopping mall. On top, it's a pleasure to see that the team had been helpful during your stay. I am looking forward to welcoming you back very soon to your home away from home. Hopefully, maybe a longer one. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

A. F. Families - 29/07/2018 AccorHotels certified review
« A. F. »

The rooms are REALLY nice, the staff was accommodating the restaurant food was good the location was convenient; so, it was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. F., Good morning from Bangkok. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I am glad to read that you and your F. had a good experience with us. Pleasure to see that you like our room, location and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Shane W. Couples - 28/07/2018 AccorHotels certified review
« Awesome location »

Wow, from my arrival to my departure, I had a fantastic stay. From the desk to the guys at the street entrance, I experienced friendliness, very helpful and always from everyone a big happy smile. Thankyou made my stay awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane W., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels Elite member. It brings me pleasure to read that you had an awesome experience with us and you enjoyed the hospitality of our team; from the reception team to the security guard at the entrance. Happy to see that you found our location very convenient. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Yousef A. Families - 23/07/2018 AccorHotels certified review

Nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yousef a., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Staying with us for a week, I was delighted to read that you had another memorable experience with us and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Shaun Families - 23/07/2018 AccorHotels certified review
« Friendly Staff and Comfortable and Clean Rooms »

Check-In / Check-out staff are friendly and service is great. Rooms are clean and comfortable. Overall, we had a great stay at the residence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAUN, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure to read that you had a pleasant experience with us. I am glad that; beside the spaciousness of the residence, the service from the team had made the stay a great one. Thank you, and I will convey your kind message to them. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

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