Hotel - Grand Mercure Bangkok Asoke Residence
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangkok Asoke Residence

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4.5/5 600 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 300  THB
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying, Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
  • Jogging track

Catering

  • Breakfast
  • Room service

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 76 rooms
  • 32 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.4/5 AccorHotels Rating Based on 1,088 reviews

Our guest reviews for Grand Mercure Bangkok Asoke Residence

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 600 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
MarkoKurdos Solo travel - 19/02/2018
« Good, clean and calm place »

Good, clean and calm place. Some of reception workers can be trained for better relation with guests. Thanks to be Front Office manager Vilaiporn who keep her promises at least to have a room in higher floor. Generally speaking, a good place for families but also guest who wish to have a calm place to sleep.

AccorHotels certified review
Gerry M. Solo - 16/02/2018
« A repeat visit »

The reception staff and lobby porter are excellent and go out of their way to be helpful. Room cleaners always did an excellent job

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERRY M., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels Silver member. I was delighted to read that you had another memorable experience with us and the reception team went out of their way to comfort your stay. I will surely pass your kind words to the team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Tommy C. Business - 06/02/2018
« Excellent »

All the hotel staff are friendly and good environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOMMY c., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had another memorable experience with us and the team continued providing you their usual hospitality. If I may, I would like to invite you to share your experience on our TripAdvisor page http://bit.ly/2aPnWV0 , great way for other travelers to get the chance to know us better.. Thank you in advance for your kind support. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Anonymous Business - 06/02/2018
« comfortable »

clean and ample space

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. A pleasure to read that you had a pleasant experience with us during your recent business trip and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Mei Families - 03/02/2018
« very nice »

Good location, friendly, clean, next time I would like to go again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEI, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Located 500m from BTS/MRT Asoke, I am happy to see that you found our location convenient. Glad that a big clean suite and a friendly team member are altogether the factors that would make you stay with us again. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Susana J. Business - 03/02/2018
« Grear place for long stay »

I stayed for 3 weeks in Grand Mercure Asoke residence and had good time there. The staffs are helpful and always smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSANA j., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels Platinum member. After the recent 3 weeks stay; I was delighted to read that you had another pleasant experience with us. Happy to read that the team continues providing you their usual hospitality. The team and I are looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Curdin Couples - 02/02/2018
« home away from home »

We stay at the grande mercure asoke residence for several years now. Price/value is unbeatable. The location is great. So is the hospitality. Staff always makes us feel like we are back home. Rooms are spacious and we love the seperate bathrooms and living/bedrooms. We will always be back here when we are in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CURDIN, Thank you for taking the time to share your comment, really appreciated. I was delighted to read that you had another memorable experience with us and you enjoyed the hospitality of our team as usual. Glad that you found our suite and location to your liking. The team and I are looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Saija H. Solo - 02/02/2018
« Excellent »

Thank you so much! I really enjoyed my stay. The location is excellent, rooms well-appointed, spacios and spotless. Nice swimming pool. Friendly and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAIJA H., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. Thank you so much as well for choosing us. As you can imagine, I was delighted to read that you had a memorable experience with us. Glad that you found the roof top pool nice and relaxing as well as the team to be professional and friendly. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
S. Families - 01/02/2018
« Excellent place when with a new born »

very helpful staff and attention / service detailed team; really great for helping a family with a new born like us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. As you can imagine, I was delighted to read that you and your family had a pleasant stay with us and you enjoyed the hospitality of our team. Glad to read that the team was eager to assist you and your baby. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Adrian Couples - 31/01/2018
« Great value and central location »

Fantastic and helpful staffs. Very large and well appointed room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you enjoyed your recent stay with us. Happy to read that you found our location convenient, the suite with large space and staff to be friendly and helpful. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
C. M. Solo - 30/01/2018
« Pleasant & friendly »

Convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. M, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accor Plus member, appreciated. I was delighted to read that you enjoyed the friendliness of our team. Happy to see that you found us in a convenient location; and all made up to a pleasant stay. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
David Solo - 28/01/2018
« Comfortable and convenient »

Large and comfortable room. Good friendly service. Pleasant rooftop pool area. Breakfast was limited by adequate ... after all it’s a serviced apartment style not a large tourist style hotel. Internet worked well enough but did require rejoining very regularly. The location is convenient with a short walk to Terminal 21 shopping/dining complex and both BTS (skytrain) and MRT (underground) stations available for transport options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accor Plus Gold member. Thank you as well for taking your time providing meaningful comment. I was delighted to read that you had a comfortable stay with us and you enjoyed many aspects of the hotel including the roof top pool, our location and proximity to BTS/MRT as well as the friendliness of our team. I took note of your comments regarding the breakfast and the internet. Allow me; we are on discussion developing the new breakfast venue. With larger space, we hope to provide more selections to the buffet. The internet as well, we have confirmed the upgrade of all access points in the property, the implementation should be done within Q1 and this will ensure stability of connectivity. Please accept my apology for any inconvenience caused on this occasion. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Sandi S. Business - 28/01/2018
« Superb »

The room was unexpectedly huge, clean, sophisticated and complete with all the facility

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDI S., Good morning from Bangkok. Thank you for taking the time to share your positive review. I was delighted to read that you had a pleasant experience with us and you enjoyed the hospitality of our team. Our suite starts with 71 sqm; a rather unusual size in Bangkok, and I am glad that you enjoyed it. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Gerard N. Families - 27/01/2018
« Home away from home »

Friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERARD n., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accor Plus Silver. Happy to see that you had a pleasant experience with us and you enjoyed the hospitality of our team. A pleasure to be described as your home away from home. I am looking forward to welcoming you back very soon to your home in Bangkok. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Mohammad Families - 20/01/2018
« Perfect »

We enjoyed pur stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMAD, Sawasdee krab. Thank you for taking the time to share your positive review. I was delighted to read that you had a pleasant experience over a week with us and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Anonymous Couples - 19/01/2018
« Room was great, just no help with luggage. »

Room was great, just no help with luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your positive review. I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team. My apology for the shortfall on luggage assistance. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Luigi Business - 18/01/2018
« Never again »

Street jn very bad No light in the street and dangerous place Very bad smell near hotel Very bad smell also inside hotel Breakfast very poor No bars inside hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIGI, Sawasdee krab. Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Located 500m away from BTS Asoke, Sukhumvit Soi 19 is a residential area in the heart of Sukhumvit. Many appreciate the calm and peaceful environment; but I could see that this vibe is not what you are looking for. Being a residential property, currently we don't have bar in the property. As we are on process of developing the new breakfast area; we would take your comment regarding the bar into consideration as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
David Couples - 18/01/2018
« Budget end of 5 Star »

Check in and stay easy and convenient - facilities fell short - no restaurant, no bar etc... but what was there was good enough. Rooms was massive and lovely, though details not to a high standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID, Sawasdee krab. Thank you for taking the time to share your positive review. Being the residential style hotel where every suites comes with fully kitchen, we don't have restaurant and bar on site. Still, Asoke is only 500m away and there're numbers of restaurant and bar around. I am glad to see that the lack of those facilities were made up by the massive size of our suite and that made your recent stay a pleasant one. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Pranay C. Solo - 17/01/2018
« Frequent Visitor »

I've been visiting and staying exclusively at this hotel now for the past 3 years. The hotel counter staff are very friendly and punctual and have accommodated me with a great level of friendliness and attention to my concerns. The hotel facilities are always functional and the the rooms are very clean. The room cleaners are also very friendly and do a thorough job everyday and are very honest. I am a fan of the Sukhumvit area and its lifestyle so this hotel has become a second home for me and I cannot imagine visiting Bangkok and not staying there. I have had minor problems with a few amenities that were faulty but it was fixed very promptly by the electrical people. The only downside if I could say is the Wifi. It cuts out as soon as your phone goes to sleep mode or when the display is turned off. It causes you once in a while to re-enter the login details and sometimes the internet is quite slow, but for my purposes it is adequate. So if you are expecting a text or msg from someone you need to keep the screen or phone idle otherwise you will receive the msg late once your wifi reconnects. It is a very quiet hotel and you will not hear your neighbours or people walking around or be disturbed in anyway. Overall this is a very good choice for travellers new and old who visit Bangkok as the location helps in moving around vis BTS and there are some very good massage shops within walking distance from the hotel. The 7/11 across the road is also very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRANAY C., Sawasdee krab. Thank you very much for sharing this extensive review. Really appreciate you selecting us as your home away from home. The team and I was delighted to read that you had another memorable experience with us and you enjoyed the hospitality of our team. Your comment regarding the internet is well noted; and we will discuss this with our service provider. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

AccorHotels certified review
Wayne L. Couples - 17/01/2018
« Good. »

You have a beautiful hotel and friendly staff. However the TV channel selection is not good. CNN is not a good channel, it s ranked No.5. The best channel in USA is Fox News Channel, it is currently No.1. This is important for you to know when we, Americans, watch TV and need a better channel for news. You deserve better to make your hotel better. Thank You.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAYNE L., Sawasdee krab. Thank you for taking the time to share your positive review from the stay in January. I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team. Your constructive comment is noted, thank you very much for giving us an opportunity to be better, really appreciated. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

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