Hotel - Grand Mercure Bangkok Asoke Residence
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangkok Asoke Residence

4.5/5 660 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 300  THB
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Hairdressing salon

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Jogging track

Catering

  • Breakfast
  • Room service

Business services

  • Copy/print service available
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Our rooms

  • 76 rooms
  • 32 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.4/5 AccorHotels Rating 1,294 reviews

Our guest reviews for Grand Mercure Bangkok Asoke Residence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 660 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Millers Couples - 03/12/2018 AccorHotels certified review
« I feel home! »

Fabulous stAff, Very nice Service , any question Solved immediately , very nice room, everething as i Liked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Millers, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's truly a pleasure to read that you had a memorable experience with us and you enjoyed every aspects of the hotel. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Derek Couples - 30/11/2018 AccorHotels certified review
« Grand Mercure Bangkok Asoke Residence »

Great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. As you can imagine, I was delighted to read that you had a great stay with us and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Richard V. Friends - 26/11/2018 AccorHotels certified review
« I feel at home. »

From check in too check out, all my expectations for a pleasant experience we’re met or exceeded. The staff are grea:, helpful and pleasant. I always choose this hotel for my numerous stays in BKK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard V., Swasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's truly a pleasure to read that you had another pleasant experience with us. Thank you for always choosing us as your home in Bangkok. The team is a great asset to the property and I am proud to see that they always make you feel at home. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Sarah L. Couples - 25/11/2018 AccorHotels certified review
« Amazing stay in Bangkok »

We’ve had a great stay in Grand Mercure Asoke. The staff is very friendly and helpful. The room and pool were amazing. Our room was located in a very quiet area and was great to relax after a tiring day in Bangkok. A 5 min walk from BTS Asoke station with big mall and lots of facilities next to hotel. I will go back for sure! Thank you to staff for their great work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah L., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was proud to read that you had an enjoyable stay with us. With only 400m from Sukhumvit main road where BTS/MRT Asoke is, the neighborhood is quiet and I am happy to see that you had a relaxing time with us after exhausted day in Bangkok. What's make me really proud is the staff. Delighted to read that they play a big part to make your staff a pleasant one. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Guest Couples - 24/11/2018 AccorHotels certified review
« Exceptional attention to detail whilst booking direct through hotel from Australia. »

Good accurate attention to detail to the things that matter when travelling. Excellent to Exceptional follow through on any concerns or issues. Special mention to front of house staff and Miss Maew and her wonderful patient assistance whilst making the bookings, and ongoing follow up as required..........friendly, very sharp and extremely professional at all times - thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had another pleasant experience with us. Happy to read that the attention to details from our Front Office Manager; Miss Maew, played a major role in making your stay an enjoyable one. I have conveyed your kind words to her. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Kanitta A. Couples - 23/11/2018 AccorHotels certified review
« Good service, good place, good selection »

It was very good place, nice night view on 10th. The front was nice and good service. I will come again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanitta A., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure reading that good location, nice night view from the room and the good service from the team had made your recent stay a pleasant one. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Fabrizio F. Solo - 22/11/2018 AccorHotels certified review
« Never again. And the Hotel is not 5 Stars. »

1) When I reserved I expressed the desire to have the apt. on high floor; they gave me apt. no. 202: 2nd floor! 2) The apartment (without soundproof windows) was on the road (the facade of the bldg.): each room was noisy, infact I could hear all motorbikes, cabs, cars, trucks, tuk tuk, people … all day and all night! 3) In front of the bldg. there is a canal rather foul-smelling (it seems a ‘’sewer’’): negative impression. 4) The breakfast room is located, they say, ‘’2ND FLOOR – LOUNGE SUITE’’ …. actually the location is one room on the 2nd floor with 6 wood tables (12 seats), and another room in front of the first one with garden tables (sorry: paper towels in a Hotel 5 Stars?). The location is poor, the environment is rather sad, the cleaning table is not a priority, everage quality of food and drink. Unsatisfactory, and not acceptable. 5) Why ask customer what time is his intention to leave free the room in the day of the check-out? This question creates a negative feeling. RESIDENCE/HOTEL TO FORGET.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabrizio F., Sawasdee krab. Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Allow me to go through each of your concerns. 1) Yes, we had received your request for high floor; but unfortunately another of your request for Twin-bed had put us no choice but to allocate the only Twin-bed in the building to you. It's on the 2nd floor. I am sorry if the team didn't communicate this fact to you. 2) Breakfast - being a residential style where all suites come with full kitchen, there has not been much demand for breakfast previously. However, seeing more demand for breakfast, we are on process of developing new breakfast venue and hopefully, it should be completed by Q2 next year. We are expecting a 40 seats venue to serve our guests. 3) The reason to obtain the departure time is purely in good intention to provide more services. For example, if you are leaving early, the team will inquire if you need wake-up call or taxi service to be booked? For the traffic and canal, I hope you understand that not much we can do. In fact, we have been trying to improve the condition of the public canal by using the biological mean (adding good bacteria and oxygen to water). Unfortunately, only us alone don't make much difference. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

L. Business - 19/11/2018 AccorHotels certified review
« Big room, nice kitchen, homey feel »

the bed room is big. fully of kitchen utility just like back to home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team. Happy to read that you felt like coming home staying with us. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

S.s. Families - 18/11/2018 AccorHotels certified review
« Mr s.S. »

Great service, place was comfortable and clean... would come back again....

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.S., Sawasdee krab. Thank you for taking the time to share your positive review. I was happy to read that you and your family had a pleasant experience with us and you enjoyed the hospitality of our team. Delighted to hear that you would visit us again. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Anonymous Couples - 15/11/2018 AccorHotels certified review

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure to see that you had a pleasant experience with us and you enjoyed the hospitality of our team during your recent stay in November. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Mn Business - 13/11/2018 AccorHotels certified review
« Quite, Clean, Easy to Access for and to different location »

It was 5 minutes walk from MRT and BTS (not a problem for me even when carrying the suitcase), in a relatively quite area (my room was not towards the main street and I was lucky), easy to access all central areas of BKK (if you like subways and trains), the upgraded room (thank you very much for this!) was big, clean and perfect (except the bed room ariconditioning which is old and working like an airplane engine- i turned it off and I use the one in the next room), staff very friendly and morning breackfast was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MN, Sawasdee krab. Thank you very much for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. As you can imagine, I was delighted to read that you had a thoroughly pleasant experience with us and you enjoyed the hospitality of our team as well as our location. As you mentioned, Sukhumvit Soi 19 is a relatively quiet area despite the short distant from Sukhumvit main road. My sincerest apology for the inconvenience caused by the air-con in your bedroom. I've urgently asked the team to fix the problem. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Sharf Solo - 13/11/2018 AccorHotels certified review
« very nice »

good service but need more servicing as most times the oil in the toilet finish

Our hotel has responded to the review
Our hotel has responded to the review

Dear sharf, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure reading that you had an enjoyable stay with us and the team had taken care of you well. Thank you for your constructive comment as well. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Nt Business - 08/11/2018 AccorHotels certified review
« Satisfied »

The room is nice. The service is perfect. The location is too far from the main road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NT, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team which you described as perfect. We are 400m from Sukhumvit main road, and it's disappointed to see that you considered the distance too far. In fact, we provide shuttle service during the day; not sure if the team had explained this service too you. Please accept my apology for any inconvenience caused. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Solo travel - 01/11/2018 TripAdvisor review
« good ervice »

its good service apartment we can say only breakfast available thats only need in bangkok breakfast is with limited option simple no rush they will try to give according your choice within there limits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Resort62622163099, Sawasdee krab. Thank you for posting your review on this site. It's a pleasure reading that you had a pleasant stay with us. Breakfast, with our current limitation of space; the team try to make the start of your day as good as they can. They can further cook some a'la carte if the items on the line don't match your preference. Good news is that the development of new venue is coming next year, potentially in Q1-2. Our hope to welcoming you again. Best Regards, Mark Julajinda

Shubh Business - 30/10/2018 AccorHotels certified review
« Comfortable stay with nice service »

Nice stay with great housekeeping and front office staff who are always keen to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shubh, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure to read that your recent stay with us was a comfortable one. Thank you for your kind words to our Front Office and Housekeeping team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Nakarin Families - 26/10/2018 AccorHotels certified review
« We had a great time »

The staff are very helpful and the location is near the terminal 21 mall. Will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun NAKARIN, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had a great time staying with us and you enjoyed the hospitality of our team as well as our location. I am looking forward to welcoming you back very soon to your home in Bangkok. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Hassan Families - 25/10/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear HASSAN, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Richard Solo - 21/10/2018 AccorHotels certified review
« Well appointed and convenient »

The room was well appointed, the staff were friendly and helpful and the location is very convenient for travel to the major shopping districts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. It's a pleasure to read that you found our suite spacious and well appointed. You are right about our location; close to both subway and skytrain station - that would connect travelers to most of the major shopping malls in the city. Also, thank you for complimenting the hospitality from our team. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Tom C. Couples - 18/10/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom C, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accorhotels member. I was delighted to read that you had a memorable experience with us and you enjoyed the hospitality of our team. I take note of your constructive comments, thank you. I am looking forward to welcoming you back very soon to your home away from home. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

Lesley Families - 03/10/2018 AccorHotels certified review
« Bangkok trip »

Our stay at the Grand Mercure Bangkok Asoke Residence was a very good experience. The staff were amazing. They were very helpful and always polite. This was our first trip to Bangkok and we found that that staying the Grand Mercure made it easy for us to navigate our way around Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY, Sawasdee krab. Thank you for taking the time to share your positive review and for being a loyal Le Club Accor Plus member. It's; indeed, a pleasure to read that you had a memorable experience with us and you enjoyed the hospitality of our team. I am happy to see that our location had make your first trip to Bangkok a convenient one. I am looking forward to welcoming you back very soon to your home away from home in the city of Angels. Best Regards, Mark Julajinda General Manager Grand Mercure Bangkok Asoke Residence

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