Hotel - ibis Saint Petersburg Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Saint Petersburg Centre Hotel

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4.0/5 1,325 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 500  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 221 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,833 reviews

Our guest reviews for ibis Saint Petersburg Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,325 reviews
AccorHotels certified review
Olga Business - 26/12/2017

It was very nice!

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Ольга Михайловна, Спасибо, что нашли время поделиться своими впечатлениями. Надеемся снова увидеть вас в нашем отеле! С уважением, Ольга Грибенко Менеджер Отдела Приема и Размещения

AccorHotels certified review
Saadi Solo - 21/12/2017
« Good hotel »

Everything is ok. I'll be back Ibis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Anisko Front Office Manager Assistant

AccorHotels certified review
Margaret Solo - 20/12/2017
« Easy like Ibis »

Simple and clean room. Friendly staff. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Supakij Couples - 11/12/2017
« good hotel »

the hotel is not far from the train station. there is a big department store nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Supaku N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Ken Business - 10/12/2017
« Nice hotel in nice part of town with a great staff. »

The room was cozy and comfortable although I found the mattress slightly too hard. Bathroom was nice and very functional. Rooms were very clean and kept very clean on a daily basis. The staff was very helpful and friendly. The restaurant was okay but didn't compare well with other central St Petersburg restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH JAMES F., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Anonymous Couples - 09/12/2017
« Very good »

Thanks for the stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volho, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Victoria S. Business - 05/12/2017
« My choice for business trips to St.Petersburg »

I had a pleasant experience staying at Ibis St. Petersburg Centre. The staff at registration counter is very casual and polite, and our interaction was very smooth. The room is clean and comfortable. I would certainly stay again during my next business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Eb Business - 30/11/2017
« Ok »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Евгения Александровна, Спасибо, что нашли время поделиться своими впечатлениями. Надеемся снова увидеть вас в нашем отеле! С уважением, Ольга Грибенко Менеджер Отдела Приема и Размещения

AccorHotels certified review
Karel Business - 11/11/2017
« St. Petersburg hotels »

In St. Petterbugs are better hotels where better ration cost and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Elena P. Business - 06/11/2017
« Mrs E O P. »

A very enjoable break. Nice clean rooms and very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Alex S. Friends - 04/11/2017
« Notevole »

Nice Hotel located close by to down town within Comfortable room . KSENIA from Concierge was really helpful giving me many good advises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
S. M. M. Business - 23/10/2017
« Member of Parliament »

Hi Ibis hotel in St Petersburg was fine, luxury and comfortable. Well reception good breakfast. The room was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED M. S., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Konstantin M. Friends - 22/10/2017
« I absolutely LOVE Ibis St. Petersburg »

Dear team, In those couple of years Ive been your guest you never failed. You are the BEST Ibis Ive ever stayed at. Please stay that way! I will come back in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Anonymous Families - 20/10/2017
« Nice clean good price quality »

Ibis room was very clean, we had all we needed, even a small fridge. Very good breakfast. Excellent location. Shopping mall and plenty of shops next to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Caglar Business - 02/10/2017
« Very close the center »

Clean room, close the centre and shopping mall. Good staff. Quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Olga Gribenko Front Office Manager

AccorHotels certified review
Robert Business - 26/09/2017
« Ok but with issues »

Room was clean, staff were efficient/ However none of the electical outlets in the room were functioning which was a major downer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert PETER F., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga Gribenko Front Office Manager

TripAdvisor review
Business - 24/09/2017
« This time I had very bad impression: »

1) reception staff while check in was absolutely unprofessional 2) they did not complete my necessary request about booking the very quite room, gave me the room with the door between 2 rooms. that is why 1night I even had no possibility to sleep because of neighbour noice whole night 2) Saturday at breakfast at 9:35 was very dirty at all tables- 1 waiter was not enough to clean all tables

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. GUILLAUME DELEFOSSE, Thank you for taking the time to tell us about your experience at the Ibis Saint Petersburg Centre and we are highly appreciated your staying with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I would like to assure you that we will take all the appropriate measures to prevent this kind of inconveniences for our guests in the future. Vladimir Orlov

AccorHotels certified review
Michael Couples - 18/09/2017
« Practical. »

Check in and out was easy. Location was near transport. Breakfast was good. The staff were helpful and did the best they could with the language gap. Only bad thing is the rooms were very warm and stuffy. The fan did not cool the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael SHAUN H., Thank you for taking the time to tell us about your experience at the ibis Saint Petersburg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The air-conditioning system is working for the heating, because it is very cold outside. We could open a window for airing. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Anisko Front Office Manager Assistant

AccorHotels certified review
Ighsaan A. Friends - 17/09/2017
« Rude supervisor in restaurant, aircon not working »

Except for aircon not working, room okay. Main issue is restaurant where we unfortunately prebooked breakfast. Restaurant staff had no idea how to cope with number of diners for breakfast. Even though there was no place to sit, guests continued to be welcomed in. Many items were not replenished once they were empty. I also attempted to have dinner in the restaurant on our first evening. After waiting a long time to be seated, the head waitress rudely shouted at me to go sit anywhere. This rude behaviour was repeated towards two elderly couples who arrived me, which means this was normal behaviour accepted by management. Although the restaurant was only half full staff seem to be run off their feet. I waited for about 20 minutes for someone to take my order, even trying to get their attention. I eventually just got up and walked out. This was the worst restaurant experience of all the Ibis Hotels I have stayed at during my visit to Russia. Truly a disgrace to the Ibis Brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Let me take this opportunity to thank you for your stay and to apologize that we were unable to deliver to you ibis service standards. Let me also thank you for loyalty to AccorHotels brand. Pease allow me to express my sincerest apologies for the inconveniences during your stay with us and, of course, for the attitude of the staff. The situation you have faced is not common and can not be left without taking special attentions from our side. Let me ensure you that we will do our best for improvement. As an excuse, we will credit 1000 points to your Le Club AccorHotels loyalty card, the points will arrive on your card soon. We hope to welcome you back one day and to make you feel very comfortable with us. Best regards, General manager Vladimir Orlov

AccorHotels certified review
Mr C. Families - 14/09/2017
« Excellent Experience »

Have stayed here previously and thoroughly enjoyed it. This time, however, the staff were brilliant and extremely helpful during a stressful time when the airline lost our luggage. Plus accommodating my original booking mix up. I can't thank them enough for their professionalism and consideration. The hotel itself has very good clean airy rooms with comfortable beds and a fabulous "help yourself" breakfast which sets you up for the day. Will be using again and again...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Assistant Julia Anisko

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