Sofitel Legend Peoples Grand Hotel Xian Hotel

TripAdvisor rating 5.0/5 350 reviews
Sofitel Legend Peoples Grand Hotel Xian
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Hotel extras

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • 24 hours Majordome service

  • Historical building with French and Sino Russian inspired décor

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • XIANYANG INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycle
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Legend Peoples Grand Hotel Xian

319 Dong Xin Street
710004
xian
china

Tel: +8602987928888

Fax: (+86)029/87928400

Contact email

Check-in from 14h00

Check out up to 12h00

  • XIAN GONG JIAO BUS COMPANY :   15;16;102;601; XINCHENG SQUARE

  • XIAN SUBWAY :   Line 1 & Line 2 BELL TOWER

  • By plane

    XIANYANG INTL At 45km / 27.96 miles - Shuttle paying

  • By train

    XIAN At 3km / 1.86 miles

GPS :34.265516, 108.958814

Our accommodations

44 luxurious rooms and 27 palatial suites, majordome service, Sofitel MyBed, pillow menu, coffee maker, unlimited WiFi, high technology and luxurious bathroom, walk-in shower, stand alone bath, mirror TV, LANVIN amenities, silk bathrobes and kimonos.

PREMIUM ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: x3
  • Area: From 45
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

GRAND PREMIUM ROOM, 1 King Size Bed, Garden View

  • Max. number of persons: x3
  • Area: From 60
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

GRAND PREMIUM ROOM, 2 Single Beds, Garden View

  • Max. number of persons: x3
  • Area: From 60
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

PRESTIGE SUITE, 1 King Size Bed, Garden View

  • Max. number of persons: x3
  • Area: From 60
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

GRAND PRESTIGE SUITE, 1 King Size Bed, Garden View

  • Max. number of persons: x3
  • Area: From 98
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

OPERA SUITE, 1 King Size Bed, Garden View

  • Max. number of persons: x3
  • Area: From 133
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

CHANG AN SUITE, 1 King Size Bed, Garden View with Balcony

  • Max. number of persons: x3
  • Area: From 183
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

DOLCE VITA

Type of cuisine: null

Legendary Venetian traveller Marco Polo would have appreciated Dolce Vita restaurant which serves authentic Italian fare for lunch and dinner. A wood-fired pizza oven, open kitchen and elegantly presented antipasti table are special features.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUIS XIII

Photo non contractuelle / Strictly non binding

In partnership with Remy Martin, Louis XIII serves rare Louis XIII Fortress Cognac and a number of other Special Editions. The cellar is stocked with a wide selection of premium liquors and Champagnes

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1953

Photo non contractuelle / Strictly non binding

Its comfortable residential feel makes 1953 Lobby Lounge a comfortable and elegant gathering place for cocktails or afternoon tea, Asian and Western favourites and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUIS XIII BAR

Photo non contractuelle / Strictly non binding

In partnership with Remy Martin, Louis XIII serves rare Louis XIII Fortress Cognac and a number of other Special Editions. Fine wines are available by the glass along with an extensive array of classic or innovative cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 5,200 m²

  • Maximum capacity: 1,409 people

  • Maximum banquet capacity: 600 people

Find out more
Sofitel Legend Peoples Grand Hotel Xian Meeting Room

Our guest reviews for
Sofitel Legend Peoples Grand Hotel Xian

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,309 reviews

tripadvisor tripadvisor

TripAdvisor Rating 5.0/5

350 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Excellent

Customer review rating 4.8/5

Anonymous Friends - 15/04/2019 AccorHotels certified review

Beautiful hotel. Room was spacious and lovely. Bathroom large, great shower and tub. Bed very comfortable. Luxury throughout!

The Best way to discover Xi An

Customer review rating 4.8/5

Jp C. Families - 02/04/2019 AccorHotels certified review

Visiting Xi An is a must but staying at the Sofitel is a double must. Extremely well located, impeccable service, good food, lovely happy hour.

A very enjoyable stay.

Customer review rating 4.8/5

Anonymous Couples - 02/04/2019 AccorHotels certified review

A beautiful hotel and very comfortable room. Very charming staff . Our only criticism was the Italian Restaurant was extremely cold.

Fantastic Hotel Stay

Customer review rating 4.8/5

Anonymous Couples - 31/03/2019 AccorHotels certified review

From the moment we entered the hotel, we were met with a very professional, friendly and service oriented staff. They upgraded our room and were more than helpful showing us around the hotel to make sure we were comfortable. The restaurant was also excellent in terms of food and service. Overall our stay was amazing!

Fantastic

Customer review rating 4.8/5

Henri Business - 30/03/2019 AccorHotels certified review

I felt like a prince

Review Sofitel Legend Peoples Grand Hotel Xian

Customer review rating 4.8/5

Ferdinand Business - 30/03/2019 AccorHotels certified review

I was extremely satisfied. I got a warm welcome, experienced a fast and easy check-in, got a nice room and the staff was very friendly. Already looking forward to my next stay.

Very attentive staff

Customer review rating 4.8/5

Walter Couples - 26/03/2019 AccorHotels certified review

It was wonderful. Staff was attentive. Remembered my name, made the experience very warm. But there were a few things I could recommend. The bed was a bit hard, wish there was a softer bed. And strangely, there was no hot water past 10pm. The water was warm, but not hot. It would come back in the morning though. I found that strange.

A treat

Customer review rating 4.8/5

David P. Couples - 26/03/2019 AccorHotels certified review

This trip was to celebrate our 30th anniversary, the staff at the hotel made our stay memorable. The hotel rooms and grounds are beautiful however it is the people that make the People’s Grand Sofitel special. They touched our hearts.

Great stay

Customer review rating 4.8/5

Anonymous Families - 16/03/2019 AccorHotels certified review

Everyone tried their best to make our stay exceptional

It’s a cool hotel!

Customer review rating 4.8/5

Andy X. Couples - 26/02/2019 AccorHotels certified review

I like the room and tks 4 the service !

The real legend

TripAdvisor rating 5.0/5

sa7oom Friends getaway - 09/02/2019 TripAdvisor review

I have stayed at this hotel for two wonderful nights I liked the design of the rooms and the hotel and its enclosures in general and I was pleased to welcome the staff and I was pleased with the way they treat me without hesitation and I recommend visiting this legendary hotel in every sense of the word.

Wonderful stay

Customer review rating 4.8/5

Shazg Couples - 28/01/2019 AccorHotels certified review

Attentive staff, quiet hotel. Walkable to the Drum Tower, Bell Tower and Muslim Quarter. We had a nice room.

A pleasant stay at a historical land mark

Customer review rating 4.8/5

P. W. K. Families - 16/01/2019 AccorHotels certified review

It was a pleasant experience from check in to check out. The staff were well trained and helpful. The rooms are grand and luxurious and the facilities in the hotel is world class. The musuem is interesting and the gym facilities are good. The breakfast spread is excellent and the happy hour experience is also great. The selection of drinks and food at happy hour is excellent.

Gorgeous and Luxurious rooms & hotel interior, good location, customer service could be more personable

Customer review rating 4.8/5

D. T. Couples - 05/01/2019 AccorHotels certified review

We stayed 3 nights in a Premium Room. The room was spacious and well thought-out with good interior detailing and the finishes are decent. Lanvin amenities, evian bottled water, nightly turn-down service and the very comfy bedroom slippers and evening cocktails in the lobby bar were a nice touch. Room facilities, like ample charging ports, were well thought-out. The only qualm I have was the light from the touch panels by the bedside. Although the lights were all off, there is still too much light glowing from the touch panels and we couldn't figure out if it could be turned off. CUSTOMER SERVICE ACCOLADES & IMPROVEMENT =========================================== The lady who checked us in on the first day (26/12/18) was professional and nice. So was the tall, older gentleman at the concierge, he had a genuine and kind smile which was always a welcome. We would also like to thank the gentleman who brought us our luggage and who gave us advice (contrary to the the check-in desk's advice) to take a cab instead of the metro to the North Xi'an Station. He even arranged a taxi for us at 7am and ensure we were on time to the station. This is THE WAY in terms of customer service, looking to service from the perspective of the guests and anticipating their needs. We had stayed 3 nights at Shangri-La prior to staying at the Sofitel Legend. The marked difference in service, we felt, was the sincerity of the staff. Most of the staff in the Shangri-La had an attitude that really shone through in their smiles and the way they interact with us – very personable, warm and they always treated us like old friends. Although the staff in the Sofitel Legend were competent, professional and attentive, we often feel uncomfortable when they approach or greet us, as it felt very official and stoic; and their awkwardness in trying to do their best was obvious. MINI BAR SNAFU =============== Although the mini-bar was free, we were informed that it was only for the first consumption (despite the number of nights we stayed), if items were consumed after replenishment, they will be charged accordingly. This was a tad odd. It's a small amount so we didn't really care, but considering we booked it for 3 nights, we would have expected the mini-bar to be refreshed for free daily. Anyway, wasn't that much of a big deal but it was more a matter of principle. SWIMMING POOL/GYM CHANGING ROOM/LOCKER ============================================ For a hotel of this calibre, we were surprised to find that there was no changing room or locker room for the gym or swimming pool. The facilities were side by side. Although the gym facilities were ok, it was small and definitely not big enough during peak periods. It seemed like it was added on as an after thought. For the swimming pool, we were eager to take a dip BUT realised there wasn't any changing room for us to get out of our wet swimwear. This would mean that after taking a swim, we couldn't change out of our wet trunks, had to walk pass the main lobby to get back to our room, leaving a trail of pool water. We didn't fancy wearing a robe down as well as there was no separate access to the gym except via the main lobby lifts. So we decided NOT to swim, which was a pity as the pool looked great! This is definitely a design oversight with regards to a luxury hotel experience. we don't think much can be done considering it was transformed from a government office to a hotel. All in all, it was nice to have experienced this hotel, to wander in the hotel's museum and marvel at its role in history since it was built in the 50s. It being one of the 5 Sofitel Legends in the world, it would be great if it could truly live up to its potential.

Dear Mr. T., Thank you for choosing Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of this detailed and comprehensive review. We are very sorry to know that the stay was less than perfect, and thank you for pointing out our areas for improvement, especially in service. Hotel management and the whole team pay high attention to your feedback, and please be rest assured that our efforts in pursuing excellent guest experience will never stop. Once again, thank you for sharing your experience with us, and we look forward to having the opportunity to welcome you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager
Customer review rating 4.8/5

Birdy Couples - 30/12/2018 AccorHotels certified review

The stay was beautiful room lovely and staff very good indeed

the hotel was beautiful, the staff was extremely friendly & helpful

Customer review rating 4.8/5

Ly P. Couples - 26/11/2018 AccorHotels certified review

I enjoyed myself completely. The staff took great care of us & all with a smile!

Gorgeous hotel and wonderful staff - can't wait to come back

Customer review rating 4.8/5

Claire F. Solo - 20/11/2018 AccorHotels certified review

I travel frequently and cannot remember a more pleasurable stay. The hotel is a beautiful, historic building and is incredibly well appointed. Most memorable though were the staff - everyone I dealt with went out of their way to make my stay a wonderful one. They were so kind and helpful - a credit to the hotel and themselves.

Oasis in Xi’an

Customer review rating 4.8/5

Brett Couples - 18/11/2018 AccorHotels certified review

Loved it from time of arrival Greatly enjoyed the atmosphere and friendly staff

The hotel temperature was frigid

Customer review rating 4.8/5

Anonymous Business - 18/11/2018 AccorHotels certified review

The hotel was beautiful and the room was very nice, but the temperature of the hotel and the inability to properly control the temperature of the room was beyond irritating. The food in the restaurant was quite good.

Dear Mr. D., Thank you for choosing Sofitel Legend Peoples Grand Hotel Xian and taking the time to share your experience with us. We are very sorry to know that the temperature didn't meet your expectation, and apologize for any discomfort caused. We pay high attention to your comments, and will strive for ways, such as adding electrical heater before the municipal heating starts, for improvement. Your recognition to other aspects gives us great motivation to do it even better, thank you. We look forward to having the opportunity to welcome you again in the future. Sincerely, Ivy Wang Guest Experience Manager

Fantastic!

Customer review rating 4.8/5

Ewa P. Couples - 16/11/2018 AccorHotels certified review

It was our honeymoon trio and Lizzy made sure that the room was prepared for us accordingly. Flowers, cake, minibar and champagne on arrival. The staff was very friendly and helpful too. The stay was really enjoyable.

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