Hotel - Novotel Wien City
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Novotel Hotel

Novotel Wien City Hotel

Aspernbrueckengasse 1 
1020  VIENNA
AUSTRIA

1,378 reviews
TripAdvisor Rating Based on 1,378 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Bus/coach parking area  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Bus/coach parking area  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 124 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 989 reviews

Our guest reviews for Novotel Wien City

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,378 reviews
Certificate of excellence 2016
AccorHotels certified review
Rob J. Couples - 23/06/2017
« Good, basic, friendly »

Room had a few stains in it, was a little rough but it did have tea making facilities. The house keeping was good. Friendly staff.

AccorHotels certified review
Anonymous Couples - 11/06/2017
« Okay, but late check-out proved to be a problem. »

Fine, except the guaranteed late check-out (17.00) proved not to be guaranteed.

AccorHotels certified review
Anonymous Business - 09/06/2017
« OK »

Good But was very disappointed to be charged for water... in Vienna!

TripAdvisor certified review
Couples - 06/06/2017
« Good location »

Away from the main tourist route so relatively quiet but easy access to the rest of the city. Two cityBike stations within a 5 minute walk! Easy walk to the CAT as well. Hotel aircon works well and no problems with outside traffic noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your positive review on tripadvisor. It is our pleasure that you felt comfortable staying with us. We are looking forward welcoming you soon again. Best regards, Magdalena Gussner, BA Guest Relation Manager

AccorHotels certified review
Petit Couples - 29/05/2017
« No added value »

The room and the hotel are alright. Although I had the drink voucher, I did not feel any benefit from being a member of the Club Accorhotels (first drink I ask I was reminded that it was not available for the voucher, the cake left in the room was not fresh, I'd rather have a chocolate bar or cookies...). No emphatize was made on the facilities of the hotel. I went to the Mercure on the Sunday and I was directly upgraded.

AccorHotels certified review
Alan Couples - 27/05/2017
« clean and modern but no balcony as advertised and mini fridge was not cold »

clean and modern but no balcony as advertised and mini fridge was not cold

TripAdvisor certified review
Family - 20/05/2017
« Good stay! »

Stayed for 3 nights. Its a modern hotel with good rooms of decent size. The wc area is separate from the rest of the bathroom which has its pros and cons. The old town area is around 15 minutes walk. There is a underground station very near and a department store right outside which makes it really convenient. Got a good airport connectivity as well as there is a stop for vienna airport lines bus arnd 15 mins walk away. Overall happy with the stay!

AccorHotels certified review
Natalia Families - 14/05/2017
« Good impressions »

It was comfortable and nice to stay in Novotel. We've got good service and location, near to all we needed. We liked breakfast as well, it was various. We travelled with children and It was cramped in a room for four people.

AccorHotels certified review
Dr. G. M. L. Solo - 12/05/2017
« Novotels Give a European Flavor in an American Room »

Novotel is the only hotel I will stay when I go to Europe. I like that it remains a European Hotel, yet has American conveniences. In some hotels, one person gets a single room that is no bigger than a bathroom. This is not the case with Novotel.. Additionally, the bed has to be the most comfortable I ever slept on! I also like their policy of being "green." If you chose to pass on housekeeping for the day, you can earn 250 points on your LeClub card. I was impressed. I just stayed at the Novotel Wein City. A special shout out to the front desk staff, especially Janos for preforming above and beyond what he needed to. This involved calling the tour company for me, and working through a problem with my car service. Bravo, Janos! I hope that the Manager can recognize him in some special way!

AccorHotels certified review
Anonymous Couples - 20/04/2017

The breakfast is horrible. Guests need to wait in the queue to have breakfast and food varity is very limited. It is quite difficult to understand why the toilet door inside hotel room is extremely heavy, and toilet itself is isolated to be a small cell, and bad ventilated.

TripAdvisor certified review
tzh2017 Couples - 20/04/2017
« Novotel Wien City hotel »

The location of the hotel is very good, close to metro (U1) station and supermarkets, SPAR where guests can easily get some local productions. However the restaurant facility is too small where guests need to wait in a queue every morning to have their breakfast. The varity of food is very limited. The room is somewhat equiped with a toilet with a huge, heavy door inside of room. It is unbelievely stuffy inside and difficult to open the toilet door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for taking time and writing us a feedback on tripadvisor. We are very sorry that our serivce did not meet your expactions. For the inconvineneces during the breakfast I would like to express my sincere apologies. As most of our guest take breakfast at the same time, we provide at check in an information of the "rush hours". We are very sorry that you needed to wait despite of this measure. I would like to ensure that we are doing our best to keep your waiting time as short as possible. Once again thank you for your feedback. We would be very happy to get the chance of welcoming you again soon and better serve you next time. Best regards, Magdalena Gussner, BA Guest Relation Manager

AccorHotels certified review
Anonymous Couples - 11/04/2017

Very good

AccorHotels certified review
Anonymous Business - 08/04/2017

The room is clean and staff are friendly.

AccorHotels certified review
Anonymous Couples - 30/03/2017

Great customer service,

AccorHotels certified review
Anonymous Couples - 27/03/2017

Very close from center city, clean, the stuff friendly.

TripAdvisor certified review
Dmitry S Friends getaway - 22/03/2017
« A magnificent hotel »

A magnificent in the heart of Vienna and very caring and friendly staff. Near metro station Nestroyplatz just 2 min to walk. Clean room. Good breakfast. I recommend to all this hotel in Vienna at any time of year!

AccorHotels certified review
Anonymous Business - 18/03/2017

It starts with the personel in the hotel in Vienna is adressing me by name, they are very friendly and my inpression ist that it is not trained but comes from the heart. The rooms are very good and the breakfast is also good. I really enjoy staying there.

AccorHotels certified review
Anonymous Business - 13/03/2017

Overall experience was excellent. Personnel very friendly. Location very good.

AccorHotels certified review
Anonymous Families - 08/03/2017

Great location and front desk assistance.

AccorHotels certified review
Anonymous Business - 06/03/2017

As always everything was clean and welcoming. Staff great.

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