Hotel - Novotel Budapest Danube
Novotel Hotel Novotel Hotel

Novotel Budapest Danube Hotel

4.0/5 2,016 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 17  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 175 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 18 family rooms
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • TV with on-screen billing info
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,741 reviews

Our guest reviews for Novotel Budapest Danube

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,016 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bill M. Families - 16/02/2019 AccorHotels certified review
« Superb »

Friendly efficient staff. Great breakfast. Very comfortable rooms

Claire Business - 31/01/2019 AccorHotels certified review
« Satisfactory »

Room was a bit stuffy, gym very poor and brekfast not of a good standard. however conference facilities and food very good. Location excleent and staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire, I would like to thank you for taking the time to share with us your experience following your stay at our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

Anonymous Couples - 30/01/2019 AccorHotels certified review
« Good position, clean and spatious rooms »

The location of the hotel is great as it is very close to public transport stops. Rooms are nice, big and clean. The only remark is that the bed was kind of narrow for two people as the mattress was leaning down towards the end. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay with us. We are happy to know that you were satisfied with our location, the rooms and the breakfast. We are really sorry that the bed was not comfortable enough. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

Daniel M. Families - 29/01/2019 AccorHotels certified review
« The room was not suited for three persons. »

Although we payed for 3 persons, room was to small to include all tree. It was served for 2. The main fail was the bathroom. It is smallest i’ve ever seen. The sliding door leaves huge gap when closes so you can see a person inside. The water flow in the shower was slower than running turtle. Service and kindness of personal was impressive though. Food at the breakfast was one of the best. Bottom line: I won’t come back to this hotel fue to the fact that they knew what they are renting and still rented it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel M., Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Róbert Kovács General Manager

Thomas Business - 28/01/2019 AccorHotels certified review
« Good Hotel with some improvement need »

Good hotel, perfect location in middle of centre. Good rooms. But need to improve some service - like the billing. I ask for some adaptions but this was not possible. Sorry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I am sorry that your experience did not always meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Róbert Kovács General Manager

Frank Families - 25/01/2019 AccorHotels certified review

The reception desk people were not the most helpful or friendly in comparison to other Novotel hotels we have stayed in. The room was very small. We stayed over the New Year period. On New Years Eve, the restaurant were not taking bookings as it was already booked out and all the local cafes were closed. Not once had anyone on the desk suggested to make a table booking when we arrived or warned us to expect everything to close. We had to go without dinner. New Years day was the same, we had to go over to the Pest side to find a cafe that was open. The restaurant was very expensive for the food that it offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We were very sorry that you experienced inconveniences due to the service by our receptionist colleagues, while we are sure it was not their intention to treat you improperly. Please let me assure you that we put great emphasis on staff training to provide excellent service to our guests. We do hope you will give us the chance to welcome you again and we can prove our real quality service level. Best regards, Róbert Kovács General Manager

Nenad Business - 25/01/2019 AccorHotels certified review
« Satisfied »

Everything was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nenad, Thank You very much for your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that your kind feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Róbert Kovács General Manager

Anonymous Business - 24/01/2019 AccorHotels certified review
« the heating in my room was broken. a receptionist offered to change the room, but due to my short stay I didn´d want to move. I got a portable heating, but based on my reminder. »

I was always satisfied, just my last visit was disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Róbert Kovács General Manager

Anonymous Couples - 23/01/2019 AccorHotels certified review
« Room had everything we needed with a nice view & quiet location »

Hotel was nice, room okay. Dusty table, biscuits under the sofa so clearly had not been hoovered properly. Sink in bathroom had an unpleasant smell coming from it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for taking the time to share with us your experience following your stay at the Novotel Budapest Danube. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

Jungmin Families - 22/01/2019 AccorHotels certified review
« Awesome place with fascinating view »

Awesome place with fascinating view and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jungmin, Thank You very much for your comments regarding your stay at the Novotel Budapest Danube. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that you kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Róbert Kovács General Manager

Nenad Business - 22/01/2019 AccorHotels certified review
« Nice but not top of the tops »

Very satisfied with bed, location and late check out. Wi fi is more then average. But room and bathrooom seems a bit dirty although it is only old material.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nenad, I would like to thank you for taking the time to share with us your experience following your stay at the Novotel Budapest Danube. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

Pierre Friends - 21/01/2019 AccorHotels certified review
« not bad »

it's fine for non smorker customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pierre, Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Róbert Kovács General Manager

Jason P. Families - 18/01/2019 AccorHotels certified review
« Thank you »

The staff were wonderful, they had organised the baby cot and it was in our room before we checked in. Then the staff at the Novo2 restaurant and bar were absolutely outstanding with our 7 month old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason P., We very much appreciate your comments regarding your stay at the Novotel Budapest Danube. Thank you for your kind words on our staff, it is always a pleasure to know when our efforts are appreciated and remembered. I gladly shared your feedback with our entire team which is a great support in providing service excellence further on! We are looking forward to greeting you again at our hotel! Best regards, Róbert Kovács General Manager

Family - 17/01/2019 TripAdvisor review
« Really bad experience »

This hotel is far outside one would expect from a 4-star hotel of its chain. It is a shame that it uses brand Novotel. It is very dirty in all aspects and in all sides (private room and common areas), with untrained personnel, lacking any customer care skills. We booked well in advance an executive room with Danube view for a price of EUR 128 (breakfast included) and could not believe our eyes when we got a very small room, with WC smell, doors of the bathroom and of the toilet room not properly closing, dirty walls, carpet, towels and sheets, with no proper winter blanket for our child, with various amenities and fittings out of order or broken and so on... we slept over the sheets, with our street clothing on. The number of our room printed by the computer system was modified in hand writing by the hotel personnel and this is why we had the feeling that were given a lower standard room than booked. Hotel was packed with Asian tourists, who were given priority in everything. In response to my complaint made next morning, the manager's only excuse was that they encounter housekeeping problems! He denied having been assigned a different room. He explained the change in hand writing by an astonishing: "Life is in a continuous change!". I cannot have an unbiased opinion about the quality of the breakfast, because, having the bad experience with the accommodation, we had the feeling that everything in the dining area is sticky and of poor quality and we could not wait getting out! In overall, a hotel like this might have its target, but then it must lower substantially the room rate; otherwise, it is a cheat!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paradise265718, Although this is not the type of review we enjoy receiving, thank you for taking the time to give us your feedback concerning your stay. I am sorry that your experience did not meet your expectations, please let me express my sincerest apologies. Let me kindly assure you that we never give lower standard room to our guests than booked. We are sorry that you could not have an unbiased opinion about the quality of the breakfast. Please note that we continuously strive to provide a superior service experience and we hope you will give us one more chance and we can prove our high quality level of services during your next stay. Best regards, Róbert Kovács General Manager

Paul;ine Families - 14/01/2019 AccorHotels certified review
« Clean comfortable and in quiet area »

The room were clean and the room staff were so helpful and pleasant The staff at breakfast so helpful and attentive and well presented breakfast. We were met by (Amanda?think that was her name ) in reception when we arrive and it was very formal check in. NO smile............questions like Where did you travel from? do you need a map of the city ? would have been nice to have been asked. Later when we asked if there was a restaurant near by we could walk to, she pointed down the road and said "turn right" ..........which we did and didn't find a restaurant . We walked the roads for a long time and did find one in the end Running a business for tourist here we always make our guests welcome with a smile and a chat and point out where in reception they will find a map or bus train timetable or of places of interest. That we can call a cab for them etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul;ine, Thank you for taking the time to share with us your experience at our hotel. I am sorry that your experience did not always meet your expectations; please allow me to express my sincerest apologies. We were very sorry that you experienced inconveniences due to the service by our receptionist colleague, while we are sure it was not her intention to treat you improperly. Please let me assure you that we put great emphasis on staff training to provide excellent service to our guests. Thank You for your kind comments regarding the colleagues in the housekeeping and at breakfast. I will gladly share your praising words with them. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

Alexandros Business - 13/01/2019 AccorHotels certified review
« ok »

nice food, decent room but very noisy even after 22:00

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandros, Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I am sorry that your experience did not always meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Róbert Kovács General Manager

Carol Business - 13/01/2019 AccorHotels certified review
« great place to stay in Budapest »

We were here for dental treatment and this was close to the clinic. overall, it is a good hotel, great breakfast, really nice staff and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, Thank You very much for your comments regarding your stay at our hotel. We are pleased to read your kind comments. I will gladly share them with the entire team. We are glad that you loved the breakfast and our location. We hope to see you again soon for your next stay in Budapest. Best regards, Róbert Kovács General Manager

Jérôme Couples - 13/01/2019 AccorHotels certified review
« Very good stay »

The room was nice, the staff very helpful and the breakfast good. The situation of the hotel is perfect with a wonderful view on the Parliament.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jérôme, We very much appreciate your comments regarding your stay at the Novotel Budapest Danube. We are glad that you had a very good stay with us. It is lovely to read that you were satisfied with our location and with the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Róbert Kovács General Manager

Jisun Solo - 08/01/2019 AccorHotels certified review
« Beautiful view »

The room was quite good, cleaned, organized. View was really wonderful!!!!! But one thing I was disappointed is that they didn’t prepare a bottle of water. Just small bar which I had to pay. It was a little bit shamed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jisun, I would like to thank you for taking the time to share with us your experience following your stay at our hotel. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

Despoina Families - 07/01/2019 AccorHotels certified review
« Overall satisfied, but not extremely so. Hotel a bit overrated for money paid »

Hotel overrated for price changed. Breakfast was good, serving a good variety but coffee was from a machine and supervisor was counting the minutes each guest was sitting in tables, making remarks to the other clerks. Accomodation was good, not very good, nor excellent. Our request for a second bed linen for the children was satisfied after our third reminder to the reception, the cleaning lady forgot to make all the beds and to clean up properly, the children mattress had the srpings coming off. In general, we expected a lot more professionalism from a hotel that requested 150 euros per night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Despoina, Thank You very much for your comments regarding your stay at the Novotel Budapest Danube. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Róbert Kovács General Manager

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