Hotel - Sofitel Dubai Jumeirah Beach
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Jumeirah Beach Hotel

4.5/5 6,827 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Within the 31-storey building the hotel has 443 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 1 Imperial Suite. Each room has a private balcony with views across the Arabian Gulf.

  • 443 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 132 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 13,434 reviews

Our guest reviews for Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,827 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 21/01/2019 TripAdvisor review
« Very Good »

Great location on the jbr walk . In front of the beach and near lots of restaurants. The breakfast in the hotel is outstanding with lots of choices. Thanks to subhan for excellent service for the breakfast Pool is nice with a view .

K. A. Business - 18/01/2019 AccorHotels certified review
« Good »

Check in a really Young, no able to have an access card to my Room (technical issue), knowing that my check in was @ 2;30am a litle bit tired !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. k., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there would be any further comments that could help us make your next experience a memorable one, please kindly share this directly with me so we can take the appropriate measures and keep improving our services. We hope to welcome you back to our hotel in the near future! Kind regards, Santo Benidin Guest Experience Team

Anonymous Couples - 16/01/2019 AccorHotels certified review
« Did not meet expectations »

Not up to expectations and room for improvement. To answer the second question below....booked initially via Booking.com but then communicated directly and paid 100% in advance.

Robert T. Friends - 15/01/2019 AccorHotels certified review
« Mr Robert T. »

Exceeded expectations. Irene on reception should be awarded employee of the year. She was absolutely excellent in all our dealings with her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Anonymous Families - 15/01/2019 AccorHotels certified review
« A. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamaan A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Adedoyin Business - 14/01/2019 AccorHotels certified review
« An impressive hotel with courteous staff and even better environment. »

I enjoyed the breakfast and helpful staff. Also had nice walks in the evening on the beach. The concierge was also helpful to recommend the best eats and seafood restaurant. I want disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adedoyin O., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Fahad A. Families - 14/01/2019 AccorHotels certified review

The hotel is great the location is. Nice I had one problem the bathroom was very small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fahad a., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Rein Business - 13/01/2019 AccorHotels certified review
« Good location. Great breakfast. Fantastic view. »

Tha matrass is too old and the toppers and bedlinnen do not prvent you from sinking in it. Last year it was the same. My pick up taxi was 20 mins delayed. The bellboy lied that their had been an accident an traffic jam. The driver said he drove to the wrong hotel on the palm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there would be any further comments that could help us make your next experience a memorable one, please kindly share this directly with me so we can take the appropriate measures and keep improving our services. We hope to welcome you back to our hotel in the near future! Kind regards, Santo Benidin Guest Experience Team

Mun Families - 13/01/2019 AccorHotels certified review
« too busy »

Very busy especially getting to hotel and in hotel, breakfast could have had more choice and some cereal was stale Poor lighting in the bedroom lack of area to relax spa had ridiculous expensive prices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maryam R., Thank you for taking the time to tell us about your experience at the Sofitel Dubai Jumeirah Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Santo Benidin Guest Experience Team

Ahmed G. M. Business - 11/01/2019 AccorHotels certified review
« Fantastic experience with nice hotel team »

It was a short visit this time but everything went perfectly . The team was welcoming and very supportive as usual . This time even I had the chance to feel more welcomed . People were extremely keen to satisfy all what I need. I would like to specially recogize Jun from the restaurant team; every time he is extremely nice, welcoming and supportive even more than expected. This time he responded extremely well to my preference and requested the chef to prepare my special pizza while I was at the restaurant for dinner . It was also great the chef Gukol was also supportive and prepared very delicious food and was also very nice with a great smile . Thanks a lot to both of them. Much appreciated !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Gad M., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Christer B. Families - 10/01/2019 AccorHotels certified review
« Grym Service! »

Braaaaa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Anonymous Families - 09/01/2019 AccorHotels certified review
« Mrs »

Stunning hotel.. friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DylanKyle E., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

George G. Friends - 08/01/2019 AccorHotels certified review
« Fabulous »

We were in transit from Bangkok to Malta so we decided to stop over in Dubai for a short stay. From the moment we stepped into your hotel until we left we were impressed with the professionalism of the staff, so welcoming, accommodating and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.G., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Saif A. Families - 07/01/2019 AccorHotels certified review
« Great hospitality »

Team in front treat me and offer me great offer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Tamer Business - 06/01/2019 AccorHotels certified review
« Satisfied with few comments »

Very good experience with 3 comments: 1. My full payment was charged on check in instead of only authorized on credit cards. 2. The bathroom has some maintenance that should have happened before checking in (tape water leakage and shower tap repair). 3. I am a member of the loyalty program and was not informed are checking out when will the stay points will be added and if it allows me to be upgraded to gold member on my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to our hotel in the near future! Kind regards, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Naif S. Families - 03/01/2019 AccorHotels certified review
« average »

when i plan a trip to Dubai the first thing pops to mind is your hotel specially JBR, in the past two months i came three times & stayed with you 2 were for business & the last visit was vacation with the family i have noticed that this three visits the quality of the cleaning wasn’t that good as i have shared it with the manager & responsible team as it’s my responsibility as a loyal customer to share it & try to see my number 1 hotel in the place that i would love the second visit the manager him self told me that he will go personally to the room with the responsible supervisor for cleaning gust after i checked out & he gave me his business card as well & told me in petthat the next visit please let me know & i will make you happy but unfortunately the cleaning quality again wasn’t that good as well i didn’t seen anything for him that made my day as when i checked in i asked for him to meet him as he may remember me from last time or maybe as i thought that he posted something in my page or account but i saw nothing & the bad thing that i saw they were very cheap in a way showed me that they are 2 star if you can imagine we ate 4 in the room two kids & me & my wife some days they but for example the set things for the bathroom shampoo... 1 pecs from each 1 soup nothing on the shawer! as well as i remember my last visit before tese last three visits the room had three trash cans 2 in the bathroom 1 in the room my last three visits it was in deferent rooms & all had only two trash cans 1 in the bathroom 1 in the room again the cleaning quality or producers had want down kindly fix it & go back to the image that we have in our mindset thank you

Ahmed A. Friends - 02/01/2019 AccorHotels certified review
« I have enjoyed my time »

All services were good and the view was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Mike C. Couples - 02/01/2019 AccorHotels certified review
« very Good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Stuart T. Couples - 02/01/2019 AccorHotels certified review
« 5 Star Experience. »

Outstanding room. Excellent buffet breakfast. Staff were outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Risto Couples - 02/01/2019 AccorHotels certified review
« Pretty much what I expected. »

Overall a very good hotel. Excellent location, better than average breakfast and all facilities you need. Only negative thing was the roo we were given. I was specififally asked beforehand twice a room with no connection door. We got a room with connection door. It was noisy and we had to move to another room next day when there was rooms available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

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