Sofitel Dubai Jumeirah Beach Hotel 5 stars

TripAdvisor rating 4.5/5 7,070 reviews
Sofitel Dubai Jumeirah Beach
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Room 1

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Hotel extras

  • Al fresco pool lounge overlooking the Arabian Gulf

  • Luxury accommodation with balcony and sea views

  • Award winning Art & Dine restaurant experience

  • Conveniently located steps away from the beach

  • Stylish environment for business

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Infini Pool will be closed for an urgent upgrade between 29 April 2019 to 3 June 2019. During this period, we will provide all guests complimentary usage of the pool facilities of a near by 5 star luxury hotel with scheduled transport.

Hotel location

Sofitel Dubai Jumeirah Beach

Jumeirah Beach Residence
The Walk, Dubai
473 828
dubai
united arab emirates

Tel: +97144484848

Fax: (+971)4/4328450

Contact email

Check-in from 15h00

Check out up to 12h00

  • Jumeirah Beach Residence 2 :   Jumeirah Beach Residence 2

  • By plane

    AL MAKTHOUM At 15km / 9.32 miles

  • By plane

    DUBAI INTERNATIONAL At 33km / 20.51 miles

GPS :25.075315, 55.131415

Currently, close to our hotel

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 8.4 km

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 20 km

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 23 km

International Motor Show

From 12/11/2019 to 16/11/2019

At 23 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 28 km

Our accommodations

Within the 31-storey building the hotel has 438 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 1 Imperial Suite. Each room has a private balcony with views across the Arabian Gulf.

SUPERIOR ROOM, 1 King bed, partial seaview, pool access, balcony

  • Max. number of persons: x3
  • Area: From 35
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Beds, Partial Sea View, Pool Access, Balcony

  • Max. number of persons: x2
  • Area: From 35
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, seaview, pool access, balcony

  • Max. number of persons: x2
  • Area: From 36
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY CLUB ROOM, Club Millésime Access, 1 King Bed, partial seaview, balcony

  • Max. number of persons: x2
  • Area: From 36
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE, Club Millésime Access, 1 King Bed, partial seaview, balconies

  • Max. number of persons: x3
  • Area: From 50
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

PRESTIGE SUITE, Club Millésime Access, 1 King Bed, partial seaview, balconies

  • Max. number of persons: x3
  • Area: From 65
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

IMPERIAL SUITE, Club Millésime Access, 1 King Bed, 2 double beds, seaview, balcony

  • Max. number of persons: x4
  • Area: From 210
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

A.O.C. INTERNATIONAL BUFFET

Type of cuisine: Mediterranean

During the holy month of Ramadan A.O.C serves an authentic Iftar buffet with an array of Middle Eastern specialities, and Arabic traditions through beautiful melodies of live Arabic Kanoon entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLANTATION BRASSERIE

Type of cuisine: Mediterranean

Plantation Brasserie, Bar & Terrace presents a taste of French and Mediterranean cuisine. During the month of Ramadan the restaurant offers a delightful Suhoor set menu. Indulge is a sumptuous feast from starter and main course to dessert.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INFINI POOL LOUNGE

Photo non contractuelle / Strictly non binding

The Infini Pool Lounge, next to the sea-view pool, epitomises Dubai at its best: sunset views across the Gulf, relaxed surroundings amidst Palm trees and optimum levels of service to enjoy the lively atmosphere, drinks and light meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 493 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more
Sofitel Dubai Jumeirah Beach Meeting Room

Our guest reviews for
Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

14,043 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

7,070 reviews

Great hotel

Customer review rating 4.6/5

Anne R. Families - 10/05/2019 AccorHotels certified review

Fantastic hotel, Buffet breakfast was great, lots of choice. Staff couldn’t do enough for you. Room was very comfortable.

Dear Anne R., Thank you for choosing Sofitel Jumeirah Beach for your stay in Dubai and taking the time to share your experience with us. I am delighted to read that you had such a wonderful stay at Sofitel Dubai Jumeirah Beach and that you specially enjoyed the rooms, our breakfast and that the service provided by our ambassadors, gave you entire satisfaction. I hope we will be able to welcome you again soon for another, longer, "Magnifique" stay with us! Kind regards, Laura Fournie Guest Experience Team

Comfortable

Customer review rating 4.6/5

Anonymous Business - 10/05/2019 AccorHotels certified review

The stay was very pleasant and comfort- great room extremely comfortable bed. I did find the check in reception person annoying - she was extremely polite and ‘overly helpful’ - I indicated I was in a hurry and she didn’t make the experience quick seeming too follow her script asking lots of questions or providing information I didn’t need or weren’t relevant - example - I had a club room and even though I said I had stayed at Sofitel’s before and was familiar with the lounge - she went through the whole thing everything that was contained in the welcome letter. This is one example - as I say polite and wanting to be helpful - but not reading the customer. I travel a lot for business and just want a seamless, efficient service.

Dear M. C., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. We will pass your comments to the concerned department for improvement.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As part of our continued commitment to enhance our property and guest experience, our Infini Pool is closed for upgrade between 29 April to 3 June 2019. We did communicated on our website and are sorry to hear that you have not been informed prior your arrival. We hope to welcome you back to our hotel in the near future! Kind regards, Laura Fournie Guest Experience Team

Short stay in excellent Hotel

TripAdvisor rating 4.5/5

Miro X Couples - 08/05/2019 TripAdvisor review

Stay in excellent Hotel with excellent services. If are You looking for beach Hotel with unforgetable memories, i recommend to choose this Hotel. It was my 15th stay in this Hotel and i'm always satisfied with services from check in untill check out.

Dear Miro X, Thank you for taking the time to write a comment about your stay at the Sofitel Dubai Jumeirah Beach. It is our greatest pleasure to read that you trusted us with your stay for the the last 15 times! We are really glad to see that everything went well and I won't miss sharing your experience with our ambassadors I am sure that it will serve as an encouragement as we strive to continuously improve the quality of our services. It will be a real pleasure to receive your visit again. Yours Sincerely, Santo Benidin Guest Experience Team

Mr

Customer review rating 4.6/5

Mark H. Families - 05/05/2019 AccorHotels certified review

Overall it was good apart from the fact that after the first day we were told that the pool would be closed for the 40 days. I would have thought that this should have been put up on the website so as to warn families prior to there stay.

Dear Mr. H., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. I'm sorry to hear that you weren't aware about the pool closure. Kindly be informed that we mentioned on our website and informed the Travel Agents regarding the same in order to enhance our property and guest experience. We hope to welcome you back to our hotel in the near future in order to show you our improved pool! Kind regards, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Great stay, great food, cannot find fault in anything.

Customer review rating 4.6/5

Stuart G. Business - 03/05/2019 AccorHotels certified review

From arrival to departure the experience was exceptional.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

SO NICE LOCATION AND FRIENDLY AND PROFICIENAL STAFF

Customer review rating 4.6/5

A S. Business - 02/05/2019 AccorHotels certified review

AMAZING VIEW AND WARM WELCOME MANY THANKS MR MAGDI SALEM

Dear M. Al S., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

optimal

Customer review rating 4.6/5

Valerio Families - 02/05/2019 AccorHotels certified review

luxury experience

Dear Valerio G., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Staff exceptionally friendly. Rooms very dark.

Customer review rating 4.6/5

Sandy Families - 01/05/2019 AccorHotels certified review

I have to compliment you on your staff, very friendly and professional. The room, I was terribly disappointed with. It was very dark and needed renovation (definitely not 5 stars). The pool is extremely small considering the size of the hotel. I booked half board and I enjoyed the food very much.

Dear S., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there would be any further comments that could help us make your next experience a memorable one, please kindly share this directly with me so we can take the appropriate measures and keep improving our services. We hope to welcome you back to our hotel in the near future! Kind regards, Santo Benidin Guest Experience Team

Worth its price

Customer review rating 4.6/5

Abdullah A. Couples - 30/04/2019 AccorHotels certified review

Very friendly and helpful staff, made me check in upon arrival for one room to rest, and made the other room available once the previous client left.

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team
Customer review rating 4.6/5

Miss J. M. Couples - 30/04/2019 AccorHotels certified review

This was our first time in Dubai we could not have chosen a better hotel the Sofitel staff are All so nice they can’t do enough to make sure you have a great holiday especially our thanks To John on the door who would always greet us with a smile and answer any questions we had he was a credit to the Sofitel

Dear Joan M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

excellent

Customer review rating 4.6/5

Danny Families - 29/04/2019 AccorHotels certified review

Excellent, i travel approx 2-3 times a year overseas and use your hotels as part of my Accor Membership in Australia and without a doubt the Sofitel Jameiral Beach is the best hotel i have stayed at. From the minute we walked in and we greeted by Ali, he made our stay so welcoming, he was so professional and went beyond the call of duty for us. The staff in the entire hotel were exceptional from the concierge to reception to the restaurant. Jessica who greeted us on when we ate at the lounge near the swimming pool was fantastic. We enjoyed your hotel so much we didn't even want to venture out to other locations near by as it was so good and we didn't want to leave. Keep up the amazing work

Dear M. R., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Nice location for a beach get away

Customer review rating 4.6/5

Frank Families - 29/04/2019 AccorHotels certified review

Nice location, due to my status got a nice upgrade and could use the lounge also. Very buys in the evenings, but also great area for long walks, day or evening time and also in short distance to the blue water island. Rooms are comfy and have enough space, however toilets are very small. Overall good experience.

Dear Frank S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Lovely

Customer review rating 4.6/5

Eddie F. Business - 28/04/2019 AccorHotels certified review

I was very satisfyed with my stay. The service was just perfect.

Dear Eddie F., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Satisfied

Customer review rating 4.6/5

Bassam Couples - 28/04/2019 AccorHotels certified review

Satisfied

Dear Bassam A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Comfortable stay

Customer review rating 4.6/5

Nicola D. Couples - 28/04/2019 AccorHotels certified review

Very comfortable, staff very courteous, good facilities. Excellent breakfast buffet. Hotel in good location.

Dear Nicola D., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Fantastic Comfortable Hotel in a great location

Customer review rating 4.6/5

Andrea S. Families - 28/04/2019 AccorHotels certified review

From start to finish the Sofitel Jumeirah provides a great experience . can highly recommend the Sofitel Jumeirah. Firstly for the location which is perfect with easy access to the beach, JBR walk, Marina and the Metro to all the main malls. We stayed on a high floor and the view was fantastic . The room and the hotel were incredibly clean. One of the particularly nice touches was the cleaner coming back in the evening clearing up and leaving camomile tea. The bed was very comfortable and the room had everything required including an ironing board and iron . The bathroom was very well equipped with a large shower and bath and plenty of bathroom toiletries. The breakfast was superb, and the pancakes particularly good. Even when the dining room was busy there was always a very short wait for a table . We also used the gym which was very well equipped. Again a nice touch that you are offered towel and water . The pool is small for such a big hotel but as the beach is so close this is no problem whatsoever . The hotel offer beach mats, towels and parasols to take to the beach . All the staff in the hotel were very courteous and helpful . Having stayed in many Sofitel’s the Jumeirah is one of the best for service , comfort and cleanliness! We will definitely be back .

Dear Andrea S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Excellent

Customer review rating 4.6/5

Joanne R. Families - 27/04/2019 AccorHotels certified review

Very enjoyable stay

Dear Joanne r., Thank you for taking the time to share your recent experience with us. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Laura Fournie Guest Experience Team

Absolutely fantastic

Customer review rating 4.6/5

Ricky M. Families - 27/04/2019 AccorHotels certified review

The entire family really enjoyed the holiday. The imperial suite was amazing, a real luxury treat which was beautifully kept by Rup! The friendliness and service levels from the team were brilliant and the location of the hotel means you aren’t just confined to a remote hotel as we were on the palm last year. Lots to see and do locally and the metro is a short walk away. The food was very good, I think it’s great to rotate the cuisines to avoid nightly repetition. The sun-bed management system is a really good idea too, giving everybody a chance for a nice lie down in the sun. Massive thanks to Demi, Leigh, Michael, Romadan, Rena and Gambrit. We had an absolutely fantastic time and this holiday will live in the memories of us all for a very long time.

Dear Ricky M., We would like to thank you for taking the time to share your valuable feedback. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. It is even wonderful to hear that you enjoyed the amazing service provided by our Sofitel team, especially by Demi-Leigh, Michael, Ramadan, Renu and Gambhir from Club Millesime and also by Rup. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Fournie Guest Experience Team
Customer review rating 4.6/5

Jade Families - 26/04/2019 AccorHotels certified review

Excellente

Dear Soraya B., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Happy to be back

TripAdvisor rating 4.5/5

42corinnet Business - 25/04/2019 TripAdvisor review

Always a comfortable place to stay in Dubaï Marina, however regrettable that the music is so loud and omnipresent in every corner of the hotel's premises - restaurant, swimming pool etc. -, no place to be QUIET ! Also, that the MILLESIME Lounge has been moved from 31st floor to 1st floor, no views, nothing special, less classy indeed ! Lastly, coffee should be improved

Dear 42corinnet, Thank you for sharing your review on Trip Advisor following your recent stay. We are glad to hear that you have enjoyed our location however, I was most concerned to read about the disappointments and inconveniences you faced during your stay with us. Our Club Millesime has been move to the 1st floor as we have 5 additional room on the 31st floor. I do hope that you will get back to us and Sofitel Jumeirah Beach team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Santo Benidin Guest Experience Team Sofitel Jumeirah Beach, Dubai
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