Hotel - Sofitel Dubai Jumeirah Beach
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Jumeirah Beach Hotel

4.5/5 6,804 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Our rooms

Within the 31-storey building the hotel has 443 sea-view rooms and suites, including 27 Junior Suites, 12 Prestige Suites and 1 Imperial Suite. Each room has a private balcony with views across the Arabian Gulf.

  • 438 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 132 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 13,411 reviews

Our guest reviews for Sofitel Dubai Jumeirah Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,804 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Christer B. Families - 10/01/2019 AccorHotels certified review
« Grym Service! »

Braaaaa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Anonymous Families - 09/01/2019 AccorHotels certified review
« Mrs »

Stunning hotel.. friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DylanKyle E., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

George G. Friends - 08/01/2019 AccorHotels certified review
« Fabulous »

We were in transit from Bangkok to Malta so we decided to stop over in Dubai for a short stay. From the moment we stepped into your hotel until we left we were impressed with the professionalism of the staff, so welcoming, accommodating and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.G., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Saif A. Families - 07/01/2019 AccorHotels certified review
« Great hospitality »

Team in front treat me and offer me great offer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Tamer Business - 06/01/2019 AccorHotels certified review
« Satisfied with few comments »

Very good experience with 3 comments: 1. My full payment was charged on check in instead of only authorized on credit cards. 2. The bathroom has some maintenance that should have happened before checking in (tape water leakage and shower tap repair). 3. I am a member of the loyalty program and was not informed are checking out when will the stay points will be added and if it allows me to be upgraded to gold member on my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent stay in Dubai and thank you for taking the time to fill out our survey. It is always a pleasure to receive positive and constructive feedback. I will pas on your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back to our hotel in the near future! Kind regards, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Naif S. Families - 03/01/2019 AccorHotels certified review
« average »

when i plan a trip to Dubai the first thing pops to mind is your hotel specially JBR, in the past two months i came three times & stayed with you 2 were for business & the last visit was vacation with the family i have noticed that this three visits the quality of the cleaning wasn’t that good as i have shared it with the manager & responsible team as it’s my responsibility as a loyal customer to share it & try to see my number 1 hotel in the place that i would love the second visit the manager him self told me that he will go personally to the room with the responsible supervisor for cleaning gust after i checked out & he gave me his business card as well & told me in petthat the next visit please let me know & i will make you happy but unfortunately the cleaning quality again wasn’t that good as well i didn’t seen anything for him that made my day as when i checked in i asked for him to meet him as he may remember me from last time or maybe as i thought that he posted something in my page or account but i saw nothing & the bad thing that i saw they were very cheap in a way showed me that they are 2 star if you can imagine we ate 4 in the room two kids & me & my wife some days they but for example the set things for the bathroom shampoo... 1 pecs from each 1 soup nothing on the shawer! as well as i remember my last visit before tese last three visits the room had three trash cans 2 in the bathroom 1 in the room my last three visits it was in deferent rooms & all had only two trash cans 1 in the bathroom 1 in the room again the cleaning quality or producers had want down kindly fix it & go back to the image that we have in our mindset thank you

Ahmed A. Friends - 02/01/2019 AccorHotels certified review
« I have enjoyed my time »

All services were good and the view was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Mike C. Couples - 02/01/2019 AccorHotels certified review
« very Good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Stuart T. Couples - 02/01/2019 AccorHotels certified review
« 5 Star Experience. »

Outstanding room. Excellent buffet breakfast. Staff were outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Risto Couples - 02/01/2019 AccorHotels certified review
« Pretty much what I expected. »

Overall a very good hotel. Excellent location, better than average breakfast and all facilities you need. Only negative thing was the roo we were given. I was specififally asked beforehand twice a room with no connection door. We got a room with connection door. It was noisy and we had to move to another room next day when there was rooms available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Martin S. Couples - 02/01/2019 AccorHotels certified review
« Great service with friendly professional staff »

From the moment we checked in we experienced the most welcoming, friendly and professional staff ever! Your staff are showing the hospitality industry how it should be done, in my opinion!! At check-in, we were very early, the reception and concierge staff were fantastic in how they dealt with us. Restaurant staff was friendly and prompt. Housekeeping was just as good, friendly and kept checking to see if there was anything he could do for us!!! Thank you so much to all at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Tim H. Families - 02/01/2019 AccorHotels certified review
« Excellent »

other than the size of the bathroom, well in particularly the WC Cubicle, the stay was excellent, could not have been better and we will be back again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Yusra Couples - 02/01/2019 AccorHotels certified review
« Brilliant hotel with amazing service »

The staff were extremely polite and helpful at all times. Made us feel welcome always. The room was brilliant and I was especially happy with the style and design of the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Q., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Peter S. Couples - 31/12/2018 AccorHotels certified review
« Nice but a few things missing »

Great in the main. Room lovely although we were on the far side of the building so our balcony never saw the sun. Breakfast excellent but you don't cater much for people that can't drink soya and also have an allergy to normal milk. I.e. most places now offer either oat milk, almond milk, coconut milk or something because some people can't drink soya. I was surprised you had 4 or 5 milk choices which is great but only one non-dairy option (soya). Check in great, check out fine. Spa lovely. Only thing that would maybe stop us coming back is that your pool only gets the sun for 3 hours a day, between 1p and 4pm. Apart from those times it's shaded by other buildings. I realise you can't do much about that but as a customer I was keen to lie by the pool most days but in the end spent the day at the beach every day to get the sun. Did appreciate the spa offering beach mats and towels, nice touch. So in the main really good but the pool being in the shade more than in the sun means we probably would go somewhere else next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Chris Couples - 29/12/2018 AccorHotels certified review
« Amazing »

During our 6 night stay over Christmas we were delighted with the service provided. The bedrooms were well equipped & very clean, they were also serviced daily to a high standard. The breakfast Buffet offered a large selection of dishes. We ate in the Plantation Restaurant on two occasions, the first was the Christmas Eve Set menu, which was very well presented & tasteful, only point was the lack of Petit Fours, which put the waiter into a bit of a spin when asked for, he returned with some small treats from the restaurant buffet but they definitely were not petit fours. Our 2nd visit was on an the la carte menu, unfortunately we were not told that some dishes were not available so when we tried to order we then had to rethink as both starters were out of stock. The dishes provided were excellent. We also had the buffet dinner twice in the main restaurant, again there was plenty of choice with lots of fresh dishes. If we return to Dubai we would certainly stay at this hotel as it is so conveniently situated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Pete Friends - 29/12/2018 AccorHotels certified review
« Great location but just something lacking »

Great location but there was just something lacking. The service was more 'by the book' rather than anything memorable. The staff were not engaging nor enthusiastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Sofitel Dubai Jumeirah Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on Ta… if you wish to discuss this matter in further details. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Petri Families - 28/12/2018 AccorHotels certified review
« Perfect first family Holiday »

We stayed with you for our first family holiday. Everything was how it should have been in a 5 star resorts. Bed was comfortable, location the best at JBR, service was exceptional and the staff at the hotel really made sure to provide us with everything we needed to make our stay comfortable and most importantly you were always met with a smile. Even if the breakfast was better than most when it comes to Glutenfree products, my wife likes to point out that there is always room for improvement in this department.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Caroline Couples - 27/12/2018 AccorHotels certified review
« Gorgeous Place to spend last few days in Dubai »

We decided to stay in Sofitel JBR because we had stayed a few years ago on our first trip to Dubai, visiting friends and this was our last few days before moving back home after living in Dubai for the last 18 months. It was an amazing stay! Our first room had broken air conditioning however we were promptly moved to a gorgeous room with the best view of Dubai! The staff are always so friendly! We will definitely be back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at the Sofitel Dubai Jumeirah Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara El Lakkis Guest Experience Manager Sofitel Dubai Jumeirah Beach h6…

Farhaan Families - 27/12/2018 AccorHotels certified review
« Perfect »

It was an excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Warm greetings from Dubai. Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Sofitel Dubai Jumeirah Beach. I am thrilled to read that you had a pleasant stay! It is rewarding to receive positive feedback from our guests. Your kind comments are very valuable to us, and encouraging to our hardworking team who genuinely cares about making our guests feel welcomed and comfortable. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Santo Benidin Guest Experience Team

Anonymous Business - 26/12/2018 AccorHotels certified review
« OK experience marred by horrible bathroom design and wait during check-in till 3pm »

The experience was not in line with Sofitel experience the world over. I was made to wait to check in due to 3pm check-in policy. World over it's generally 2pm. The bathroom design was absolutely horrendous for large people and I had to resort to using bathroom outside of hotel. Will probably never be staying at this hotel ever again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you for taking the time to tell us about your experience at the Sofitel Dubai Jumeirah Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Santo Benidin Guest Experience Team

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