Hotel - Novotel Tunis
Novotel Hotel Novotel Hotel

Novotel Tunis Hotel

4.0/5 436 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
    • Swedish
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Unique services. The Executive Room offers VIP treatment, with a minibar, Internet, a flat-screen TV, late check-out until 4pm, free national phone calls, a Nespresso machine, a wide range of complimentary items, slippers and a bathrobe.

  • 126 rooms
  • 126 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,223 reviews

Our guest reviews for Novotel Tunis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 436 reviews
Nicola Business - 08/03/2019 AccorHotels certified review
« Excellent Stay »

Key crosspoint between Airport, Motorway and City, very easy to reach as well as to start from to reach any point. All excellent services availabe (wiFi, restaurant, wellness, fitness room, etc...). Friendly personnel, easy checkin/out, wonderful quality of sleeping, quiet location.

A. M. Business - 07/03/2019 AccorHotels certified review
« Average stay »

Rooms were very hot with no AC, so did not sleep very well at all to be honest. The staff were exceptionally professional and kind and I was allowed to extend due to my late arrival and departure flights the next day.

Business - 07/03/2019 TripAdvisor review
« Excellent »

Just excellent, as usual. Comfortable crosspoint between Airport, Motorway and City of Tunis. High level of services, warm wellcome, friendly personnel... All you need for a stop during your business and not only.

Jan Business - 04/03/2019 AccorHotels certified review
« Friendly and welcoming »

As always the staff at the Novotel Tunis are most welcoming and are genuinely very friendly. The breakfast staff are so cheerful even when very busy. Chef Marwa makes the best omelettes and the breakfast pastries are second to none, so fresh and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janette M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Wafaa Business - 04/03/2019 AccorHotels certified review
« NOVOTEL HOTEL GREAT LOCATION »

SERVICE IS GOOD , FOOD GOOD JUST NEED TO VARIETY THE MAIN DISHES FOR LUNCH AND DINNER THE PEOPLE THEY ARE WELCOMING.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wafaa M.H. A., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Anonymous Business - 04/03/2019 AccorHotels certified review
« it was confortable »

Well thanks, I felt comfortable, as if I was at home, that’s what’s important for me It would be better if you have free cancellation options. I’m a project manager, I make reservations through a travel agency. Sometimes I have to cancel flights at the last minutes I’m not afforded to pay the cancellation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sameh D., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Siraj Families - 04/03/2019 AccorHotels certified review

Rooms are too small and no frills whatsoever. In my opinion, the rooms are more of a 3-star hotel at best. The USB socket did not work and because I did not have an adapter I could not charge my phone. The room was too hot and there was no way to control the temperature. The bed is uncomfortable. On the other side, the staff were great and helpful. The breakfast is excellent. I do not think I would choose Novotel Tunis again because of the room size and condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siraj E., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Giuseppe Business - 02/03/2019 AccorHotels certified review
« Sufficient level »

The experience was not bad in general< however, there is room for improvements specially in cleanliness of rooms and service at the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe R., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI Directeur Général

Dc Business - 25/02/2019 AccorHotels certified review
« Bed was uncomfortable »

I reserved a room with a double bed. What I got was two single beds sitting next to each other. My travel colleagues all had double beds offered so this was an unacceptable solution. I was only in the room one night, but I will not stay at this property again with this bed arrangement

Our hotel has responded to the review
Our hotel has responded to the review

Dear David C., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Uzma B. Business - 24/02/2019 AccorHotels certified review
« Excellent stay this time round »

We were originally meant to stay for one day but we made another days booking. This time round the check-in and check-out was brilliant with no problems. They even remembered to leave fruit and biscuits for gold members. Brilliant trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Uzma B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

James B. B. Business - 19/02/2019 AccorHotels certified review
« Great hotel in central location »

Clean and pleasant hotel with friendly staff. Didn't take breakfast, despite paying for it. Room was large and spacious. Bar had good beer (celtia) and excellent service. Food was also at a good standard. Would have scored the hotel 10/10 but had issue with payment at end of stay. Had already pre-paid for hotel but were told that we hadn't paid. So colleague paid twice. I'm sure this will be resolved and was just an admin error. Other than that I would highly recommend this hotel for visitors to Tunis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James B., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Karim Solo - 17/02/2019 AccorHotels certified review
« great experience, would definitely come back »

I loved the room and the warm welcome. The hamam experience was great and relaxing. The breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim C., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Bob F. Business - 15/02/2019 AccorHotels certified review
« Good place to stay »

It was good, clean and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob F., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

D Business - 10/02/2019 AccorHotels certified review
« Acceptable »

The hotel is well located, and offers a wide range of amenities. That said, the quality of these amenities could be elevated if the bed sheets were in good order (my bed sheets had very rough mends on and stains), cleanliness was not great either, with a lot of crumbs and particles on the floor. The gym is very small and crowded, would be better to have less machinery with the appropriate space to use these. Food wise, room service was quite disappointing, chicken skewers were extremely dry, same as the couscous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniele F., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Mohamed M. Business - 08/02/2019 AccorHotels certified review
« Pleasant »

The staff and the hotel were Exclent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Sarah K. K. Business - 07/02/2019 AccorHotels certified review

It was comfortable and nice. The hotel staff were polite, helpful and warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah K. K., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Giorgio D. L. Business - 05/02/2019 AccorHotels certified review
« I have been wounded with burn in the hammam »

The hammam at the top floor is a trap! I complained with your attendant that you did t mark as danger à zone of the hammam with seat hit by direct steam. Result I sat on it and I now have a burn on my left leg. I write an official compliant with picture of my burn. I ve also told the situation to your crew at check out, no reaction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giorgio Di L., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your spa experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taking your observation very seriously into consideration and the appropriate action will be taking to prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and for that, we wish to offer you for your next stay at Novotel Tunis a night with breakfast and a spa treatment free of charge. Sincerely, Mohamed TRABELSI General Manager

Hari D. P. Business - 28/01/2019 AccorHotels certified review
« Everything was good. »

All thing inside the hotel are fine.The people of novotel have great experience of hospitality,even security guard too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hari Darshan P., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI Directeur Général

Business - 28/01/2019 TripAdvisor review
« Stay in Novotel Mohammed V »

Wonderfull stay, very Good support and warm hospitality. Staff very friendly. Restaurant and Breakfast are excellent.it is very near to down town, just walking distance thanks to Mr. Slim and Ms Sameh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Jan Business - 25/01/2019 AccorHotels certified review
« Reassuring »

The Novotel Tunis is reassuringly consistent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janette M., We very much appreciate your comments regarding your stay at the Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

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