ibis Tunis Hotel 3 stars

TripAdvisor rating 4.0/5 457 reviews
ibis Tunis
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Tunis

Rue de Syrie
Rue de Syrie
1002
1002
tunis
tunisia

Tel: +21671830300

Fax: (+216)71830110

Contact email

Check-in from 12h00

Check out up to 12h00

  • SNT :   5,5C,5D,28,47 MOHAMMED V

  • SNT :   2,12 NELSON MANDELA

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811509, 10.183864

Our accommodations

Room with a double bed featuring the new bedding

  • Max. number of persons: x2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

WOK & CO

Type of cuisine: Thematic cuisine

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Tunis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,808 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

457 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Relaxing Hotel

TripAdvisor rating 4.0/5

Trail19873329796 Business - 10/04/2019 TripAdvisor review

Friendly staff very clean and good service only they need to change the Lunch and Dinner Menu every while the food is good very good breakfast and not far from La Fayet an area full of shops and restaurants.

Dear Guest, We very much appreciate your comments regarding your stay at Ibis Tunis. It is always a pleasure to receive positive feedback and I won’t forget to share them with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Friendly and helpfull Staff

Customer review rating 4.1/5

Ralf W. Business - 09/04/2019 AccorHotels certified review

This was not my first time at ibis Tunis, so I know the Hotel very well. At Check-In Welcome Drink Voucher was given, there was o need to ask for it. When I left the Hotel, I forgot 5 of my CreditCards in my room. Houskeeping found it and called Reception. At this time I was at the Airport already when Hamzad called me. So I decided that a colleague of mine from our Tunis Office will pick up my staff days later. Everything worked very well. Hamzad is really nice and helpfull, his German is good. For sure, I did not expect, that when I will left something in the room, that the Hotel will call me on my phone. So this is a really good Service ! - Once again many thanks !

Dear Ralf W., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Agradable

Customer review rating 4.1/5

Manuel Business - 07/04/2019 AccorHotels certified review

Correcta

Dear Manuel M., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Mr.

Customer review rating 4.1/5

Mina Business - 05/04/2019 AccorHotels certified review

Very nice. The hotel reception is a little bit tight

Dear Mina A., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good food but disabled shower is a death trap

Customer review rating 4.1/5

Bryony Business - 01/04/2019 AccorHotels certified review

Really good food and the room was nice enough but I was put in a disabled room (I am able bodied) and the shower is a death trap. The water didn't drain away properly so filled the entire bathroom floor including the area by the toilet and the sink. As a result this became incredibly slippy on the smooth tiles and I genuinely feared using the bathroom without putting loads of towels down! If I'd gone to use the facilities in the night I could quite easily have slipped over and cracked my head open! My colleague commented the same on her room in the morning before I'd said anything about mine. This needs to be addressed if you continue to put able bodied people in a room with disabled facilities.

Dear Bryony W., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

simple and good

Customer review rating 4.1/5

Abdellah Business - 29/03/2019 AccorHotels certified review

very simple but good specialy the bad was greate

Dear Abdellah A., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

As usual a pleasent one

Customer review rating 4.1/5

Anonymous Business - 28/03/2019 AccorHotels certified review

Professional, clean, secure, privacy, no improvments, fixed style and standrds and lack of entertainment

Dear Ali R., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager
Customer review rating 4.1/5

Yusuf S. Solo - 23/03/2019 AccorHotels certified review

Easy perfect economical

Dear Yusuf S., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Checkout was long and desk staff were not helpful

Customer review rating 4.1/5

Anonymous Business - 23/03/2019 AccorHotels certified review

The room was adequate.

Dear Darrell F., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

I always enjoy the clean, friendly atmosphere. Well done.

Customer review rating 4.1/5

Mary H. Business - 19/03/2019 AccorHotels certified review

Its a great stop for me as I return to the US each trip. The rooms are always ready and fresh. the only problem I have is regulating the room temperature. It was very hot and I could not seem to cool it down. When I opened the window that helped but there was too much noise.

Dear Mary Teresa H., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good hotel for a short business trip

Customer review rating 4.1/5

Vm Business - 15/03/2019 AccorHotels certified review

It is a regular Ibis hotel. Not many amenities. Rooms are rather on the small side. Breakfast is ok but nothing extraordinary. Overall it is a pretty decent hotel for a short stay, besides it is not too far from the main commercial street (15-20 min walk)

Dear Vilavanh M., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

unpleasant staff and sometimes rude

Customer review rating 4.1/5

Renato Business - 06/03/2019 AccorHotels certified review

Location is okay, room is quiet but shower was not working very well and room smells old. But for the price these are not a big problem. The problem is the staff at the reception. Right at the check in you understand you will not have a good stay if you need them. They are not helpful and abrupt when giving information or not willing to give information at all. They are the front stamp of the hotel which in this case means bad. The waiters at breakfast also do not seem to work very happy. The waiters at dinner were nice and respectful. The doorman was helpful, offering to carry our luggage as well as always receiving us with a smile. It's just the main staff, the receptionists, that do need a lot of training to become some how pleasant.

Dear Renato L., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

It is a nice, clean and staff are very Plesent, Bar food is very nice.

Customer review rating 4.1/5

Billie-jean B. Business - 05/03/2019 AccorHotels certified review

Location of Hotel was good for our purpose, Bar Food was very nice, Services was very good, Rooms and bathrooms clean and tidy no issues with the Hotel at all.

Dear Billie B., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Pleasant stay, but restaurant needs to improve

Customer review rating 4.1/5

Isabel C. Business - 04/03/2019 AccorHotels certified review

The only element needing improvement is the restaurant, which considering the local prices it is an expensive service option but it could do better, in particular: - speed in service. It is truly VERY slow in serving. - Vegetable-based dishes. I wish the restaurant menu included options for eating vegetables on their own (not as side-dish of a meat or fish order). The only vegetables available on order by themselves are salads, which in cold weather are not very appealing. The 1 vegetable soup in the menu is very dull, mainly potato and a little extra to give it an extra layer of colour and flavour. The recipe definitely deserves to be revised.

Dear Isabel C., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Correct but could be better!

Customer review rating 4.1/5

Paulo F. Business - 03/03/2019 AccorHotels certified review

I didn’t feel special at all. Staff from the restaurant seem they are not happy and they are not nice for the customers, I mean they are not nice but they are correct and I didn’t have any problem.

Dear Paulo F., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Comfortable

Customer review rating 4.1/5

Mohamed M. Business - 01/03/2019 AccorHotels certified review

Comfortable and plseant .

Dear Mohamed M., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Mr. M.

Customer review rating 4.1/5

Fouzi M. Business - 16/02/2019 AccorHotels certified review

The room was not cleaned well and there was bad smell in the room and bathroom

Dear Fouzi M., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager
Customer review rating 4.1/5

Anonymous Business - 08/02/2019 AccorHotels certified review

standard

Dear Concetta D., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager
Customer review rating 4.1/5

Anonymous Business - 06/02/2019 AccorHotels certified review

It was ok

Dear Soumaya N., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General manager

The hotel is nice, but the staff of the restaurant needs some training on what customer service mean

Customer review rating 4.1/5

Ahmed Business - 03/02/2019 AccorHotels certified review

I generally enjoyed my stay in IBIS. That said, I had a bad experience with the staff in the restaurant. A bit abrupt. I am not talking about all staff members, just a couple of them in the restaurant who really were limit impolite.

Dear Khalid B., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager
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