ibis Tunis Hotel 3 stars

TripAdvisor rating 4.0/5 467 reviews
ibis Tunis
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+ 13 Services
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Tunis

Rue de Syrie
Rue de Syrie
1002
1002
tunis
tunisia

Tel: +21671830300

Fax: (+216)71830110

Contact email

Check-in from 12h00

Check out up to 12h00

  • SNT :   5,5C,5D,28,47 MOHAMMED V

  • SNT :   2,12 NELSON MANDELA

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811509, 10.183864

Our accommodations

Room with a double bed featuring the new bedding

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

WOK & CO

Type of cuisine: Thematic cuisine

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Tunis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,982 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

467 reviews

Chargé marketing

Customer review rating 4.1/5

Abir B. D. Business - 08/07/2019 AccorHotels certified review

bien

Chère Cliente, Nous vous remercions pour votre retour positif et nous sommes ravis que vous soyez satisfaits suite à votre séjour à Ibis Tunis. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame en l’expression de nos sentiments les meilleurs. Bien cordialement, Mohamed TRABELSI Directeur Général
Customer review rating 4.1/5

Awny A. Business - 02/07/2019 AccorHotels certified review

Excellent

Dear Guest, Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. We hope to see you again very soon. Best regards. Mohamed TRABELSI General Manager

Basic but good stay

Customer review rating 4.1/5

Sue A. Business - 26/06/2019 AccorHotels certified review

Basic room that has a tv but no water nor kettle provided. However, my stay there was pleasant and staff were friendly and helpful. All tv channels were in French or arabic, no English. Lots of taxis waiting outside that can take you to wherever you need to go.

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Tunis. We are sorry that we did not meet all of your expectations. We took your comments into consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Overall good

Customer review rating 4.1/5

Tomas Business - 19/06/2019 AccorHotels certified review

Staff was generally nice. Calling the room as we were leaving to check out was a bit pushy though. Food is way overpriced. Beds were comfy, and there was a nice selection of TV channels. Grout in the shower could've been cleaned better (there was mold/mildew), otherwise the room was kept spotless everyday and was cleaned well. A refrigerator would be nice in the room.

Dear Guest, We very much appreciate your feedback regarding your stay at the Ibis Tunis. Please rest assured that we are taking the appropriate measures to address the mentioned problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Title of what?

Customer review rating 4.1/5

Bola Business - 17/06/2019 AccorHotels certified review

It was a good experience. Nothing dramatic or extra. I slept well. I brought my own kettle and steamer. I buy cold water from the bar.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Tunis. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Helpful and excellence welcome

Customer review rating 4.1/5

Maher Business - 16/06/2019 AccorHotels certified review

It’s good, clean, nice hosting, also consider the membership,

Dear Rashida M., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

A regular visit

Customer review rating 4.1/5

Tony Business - 26/05/2019 AccorHotels certified review

As always a pleasure

Dear Antony P., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good location, nice staff, avoid the restaurant

Customer review rating 4.1/5

B. P. Business - 23/05/2019 AccorHotels certified review

Once again, satisfactory lodging experience, friendly staff, especially the security crew. And, unfortunately, no improvement on the F&B level: unprofessional staff, substandard food and dirty dishes & glasses.

Dear P. B., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Buona

Customer review rating 4.1/5

Anonymous Business - 22/05/2019 AccorHotels certified review

Good

Dear Andrea P., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good value for money just to sleep

Customer review rating 4.1/5

Anonymous Business - 17/05/2019 AccorHotels certified review

Food and restaurant service to be improved urgently

Dear Cesar P., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Conveniently located

Customer review rating 4.1/5

Isabel C. Business - 17/05/2019 AccorHotels certified review

Predictable and smooth.

Dear Isabel C., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

excellant stay

Customer review rating 4.1/5

T.e.w. Couples - 16/05/2019 AccorHotels certified review

first class

Dear Thomas W., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

good

Customer review rating 4.1/5

Sarah Solo - 13/05/2019 AccorHotels certified review

not bad hotel

Dear Sarah N., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that your concerns have been notified to the appropriate service and that corrective measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Good and without a bad suprises

Customer review rating 4.1/5

Ramzi Business - 08/05/2019 AccorHotels certified review

It was clean, confortable and enjoyable

Dear Mohamed Ramzi A., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Stay at Ibis Hotel Tunis

Customer review rating 4.1/5

Vasil E. Business - 30/04/2019 AccorHotels certified review

I usually stay at this hotel. Nice, clean and quit place on good location.

Dear Vasil E., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

loud, uncomfortable, but clean

Customer review rating 4.1/5

Anonymous Couples - 27/04/2019 AccorHotels certified review

The a/c did not work and it was stuffy...couldn't sleep. Everything around us was noisy...couldn't sleep.

Dear Danny S., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Average

Customer review rating 4.1/5

Saddek S. Business - 27/04/2019 AccorHotels certified review

Team always welcoming. However the same issue is not sorted out despite our participation to this survey. i.e internet is very slow. AC is not actived despite it’s hot, the reason mentioned is: waiting for summer time which is scheduled on 21 June, there is no logic behind this thinking. Thanks

Dear Saddek S., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Not bad, but could be a bit better

Customer review rating 4.1/5

Jorge Business - 24/04/2019 AccorHotels certified review

Service from staff was great! All staff related experiences were fantastic. The room could be improved with better airconditioning (it was on but never got cold) and the bathrooms could use an upgrade (old plastic slightly moldy). The bed was uncomfortable and the pillows lumpy. The freshly cleaned sheets and linens helped to overcome those.

Dear Jorge D., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Disappointed

Customer review rating 4.1/5

Nasima Z. Families - 19/04/2019 AccorHotels certified review

The rooms were very small, it was really hot, very surprised there was no air conditioning in the room, no fridge in the room, didn’t get any hangers to hang my clothes, the breakfast was ok, we had to go back an forth couple of times to get an omelette made, and some of the dishes were finished and weren’t topped up. Was not worth the 22tnd they were charging, have had better else where.

Dear Nasima Z., Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Very kind and lovely staff willing to help at any minute but frustrating Wifi and room amenities lacking.

Customer review rating 4.1/5

N/a Solo - 17/04/2019 AccorHotels certified review

The staff (front desk, bell hops, and restaurant) were really kind, delightful, welcoming, happy to help at any minute, and spoke many languages. The breakfast and lunch were delicious! The bed and pillows were extremely comfortable. However, the WiFi was really frustrating in the room, reception, and dining area. Also, I should have noticed this prior to booking, but there was no refrigerator in the room, which was inconvenient. I strongly recommend that Ibis places a complimentary bottle of water in each room. Also, it would be really helpful if Ibis advocated for metered taxis with the taxi men that stand outside. Negotiating taxis were very stressful.

Dear Ashley K., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager
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