ibis Tunis Hotel 3 stars

TripAdvisor rating 4.0/5 481 reviews
ibis Tunis
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Tunis

Rue de Syrie
Rue de Syrie
1002
1002
tunis
tunisia

Tel: +21671830300

Fax: (+216)71830110

Contact email

Check-in from 12h00

Check out up to 12h00

  • SNT :   5,5C,5D,28,47 MOHAMMED V

  • SNT :   2,12 NELSON MANDELA

  • By plane

    TUNIS CARTHAGE At 5km / 3.11 miles

  • By train

    TUNIS At 3km / 1.86 miles

GPS :36.811509, 10.183864

Our accommodations

Room with a double bed featuring the new bedding

  • Max. number of persons: 2
  • Area: A partir de 17

Our restaurants and bars

WOK & CO

Type of cuisine: Thematic cuisine

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Tunis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,113 reviews

tripadvisor

TripAdvisor Rating 4.0/5

481 reviews

Calm and clean

Customer review rating 4.1/5

Mr.marwen Couples - 07/10/2019 AccorHotels review

Missing a fridge in the room ! For 600 dt for me and my wife would it be good if breakfast was included !?

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel Ibis Tunis. Please rest assured that we taked note of your remarks. We hope to see you very soon. Best Regards, Mohamed TRABELSI General Manager

Staff are friendly

Customer review rating 4.1/5

K. Solo - 07/10/2019 AccorHotels review

Ibis Tunis is so clean and staff are so nice and helping me everything anyway location around hotel is a bit dirty but I can go to downtown and Medina so it's easy for me and safe also.

Dear Guest, Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. We hope to see you again very soon. Best regards. Mohamed TRABELSI General Manager

Miss

Customer review rating 4.1/5

Ahlam B. Friends - 06/10/2019 AccorHotels review

The hotel is very clean, staff are so friendly, delicious breakfast. The security guys around the hotel were not good enough, they were bringing expensive taxis to the clients.

Dear Guest , We very much appreciate your comments regarding your stay at the Ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Satisfied

Customer review rating 4.1/5

Anonymous Business - 05/10/2019 AccorHotels review

Nice and clean place with warm staff

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel Ibis Tunis , your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

excellent

Customer review rating 4.1/5

Anonymous Business - 03/10/2019 AccorHotels review

excellent

Dear Guest, Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Ibis Tunis". Sincerely, Mohamed TRABELSI General Manager
Customer review rating 4.1/5

Ramadan B. Couples - 02/10/2019 AccorHotels review

Good.. However, I've booked my room and arrived in time.. Room was not ready.. It took more than an hour to prepare it.

Dear Guest, We thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Mohamed TRABELSI General Manager

Bad

Customer review rating 4.1/5

Mohamed Z. Couples - 02/10/2019 AccorHotels review

Should be better if the food was ok Unfortunately the food was horrible thanks to the gentlemen in the reception who did not want to charge me for the food.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Satisfied

Customer review rating 4.1/5

Mohamed C. B. Solo - 28/09/2019 AccorHotels review

Satisfied

Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Ibis hotel.We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manager

invoice

Customer review rating 4.1/5

Anonymous Business - 27/09/2019 AccorHotels review

Refuse to send invoice as soon as I paid, the day of departure they forgot to give me invoice, I have called ten times and finally get invoice of only one of the two days. They called for me a taxi asking for 35 however my workamates living in neiberhood only 25 for going to airport at night.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Mr

Customer review rating 4.1/5

Mahmoud A. Solo - 25/09/2019 AccorHotels review

Great

Dear Guest, Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. We hope to see you again very soon. Best regards. Mohamed TRABELSI General Manager

Very nice stay

Customer review rating 4.1/5

Fareg A. Couples - 15/09/2019 AccorHotels review

We enjoyed staying in Ibis hotel. The breakfast was really good.

Mr A., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Smile smlie

Customer review rating 4.1/5

Myriam B. Families - 13/09/2019 AccorHotels review

Everything was ok ,Clean room and yummy food. I just suggest that the front office staff can do more ,more attention to guest even if we are from Tunisia, a smile will do the job. Otherwise all good ..

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Mr

Customer review rating 4.1/5

Mohamed M. Business - 08/09/2019 AccorHotels review

Pleasant

Dear Guest, We are very happy that you enjoyed your stay with us. We hope to have the pleasure of welcoming you again soon. Sincerely, Mohamed Trabelsi General Manager

Mr

Customer review rating 4.1/5

Anonymous Families - 02/09/2019 AccorHotels review

Unsatisfied

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI Directeur Général

Sad

Customer review rating 4.1/5

Fawzi Couples - 01/09/2019 AccorHotels review

Receptionist was very bad talking and responding to us Room was dirty Bathroom not well clean The edge of the door fell on my husbands head

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Very good service

Customer review rating 4.1/5

Taha K. Solo - 29/08/2019 AccorHotels review

I always make transit stop in IBIS Tunis because they have good service and professional Managment and staff .

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

Reception

Customer review rating 4.1/5

Burak Friends - 26/08/2019 AccorHotels review

When we stay at hotel, they said that breakfast included. At breakfast time again we asked when we sign paper . Again they said breakfast included but at the end we paid for breakfast. And the door man suggest a taxi for us which was also want more than double price than other taxi.

Dear Mr O., Thank you for taking the time to tell us about your experience at the ibis Tunis. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Mr Thomas W.

Customer review rating 4.1/5

Thomas E. W. Business - 26/08/2019 AccorHotels review

Always a pleasure, good service, nice room and very high standards .

Mr W., We very much appreciate your comments regarding your stay at the ibis Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

No surprises

Customer review rating 4.1/5

Farid S. Couples - 26/08/2019 AccorHotels review

Always welcomed at reception desk Good team selection on the whole

Dear Guest, Thank you for rating our hotel, we are happy to hear that you enjoyed your stay with us, and we hope that you will give us the opportunity to bring you a new experience in our hotel "Ibis Tunis". Sincerely, Mohamed TRABELSI General Manager

Overcharged me

Customer review rating 4.1/5

Mohamed E. Solo - 18/08/2019 AccorHotels review

Bad experience because you overcharged me. I will never stay in any ibis nor recommend it to anyone

Dear Guest, Thank you for taking the time to write us following your stay at ibis Tunis. We are sorry for these inconveniences; Thank you for noting that we are in the process of resolving the problem due to the price difference between booking and our hotel. Looking forward to welcoming you soon, please believe in expressing our best feelings. Sincerely, Mohamed TRABELSI General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in tunis