ibis Bilbao Centro Hotel 1 star

TripAdvisor rating 4.0/5 2,653 reviews
ibis Bilbao Centro
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+ 14 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WIFI throughout the hotel

  • Non-smoking hotel

  • 24-hour Bar and Restaurant

  • Meeting rooms

  • Paying car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Bilbao Centro

c/ General Concha 28
Concha Jeneralen Kalea, 28
Nº Reg H.BI.01209
48010
bilbao
spain

Tel: +34944433937

Fax: (+34)944/433310

Contact email

Check-in from 14h00

Check out up to 12h00

  • BILBOBUS 18 :   18 GRAL CONCHA

  • BILBOBUS 58 :   58 GRAL CONCHA

  • BILBOBUS 76 :   76 GRAL CONCHA

  • TERMIBUS :  

  • METRO BILBAO :   1 INDAUTXU

  • By plane

    BILBAO At 12km / 7.46 miles

  • By train

    BILBAO ABANDO At 0.9km / 0.56 miles

GPS :43.257839, -2.935667

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with a double bed and a single bed with the new ibis bedding, for 2 adults and 1 child

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with a double bed and a sofa bed with the new ibis bedding concept

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 135

  • Maximum capacity: 95 people

Find out more

Our guest reviews for
ibis Bilbao Centro

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,564 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,653 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Coped my expectation.

Customer review rating 4.4/5

Ronald M. Couples - 15/08/2019 AccorHotels review

Clean basic room for a fair price in Bilbao center. Definitely worth considering.

Brillant Bilbao

Customer review rating 4.4/5

Jl Couples - 14/08/2019 AccorHotels review

We decided to stay in a centrally located hotel near the new centre which was reasonably priced. As I am an Accor Member I was delighted to discover that there was one of your hotels in Bilbao. With your brand we were reassured that we would be getting a reasonably sized room with decent bedding, an suite and TV. We paid extra for breakfast which we always enjoy. One of the things that we did not like about the hotel we stayed in was that there was no kettle in the room. Plus the state of the room made it look shabby : flaking wooden bits to the bottom of the door from the insode; mouldy silicone seal around the shower and loose toiletries dispenser.

Happy

Customer review rating 4.4/5

Steve Couples - 12/08/2019 AccorHotels review

Everything was fine

Dear Stephen, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Adjunto de dirección

Mrs Rosalind C.

Customer review rating 4.4/5

Rosalind C. Couples - 12/08/2019 AccorHotels review

A good location with easy access to the city. Underground car park was a real bonus and allowed peace of mind. The room was large clean and comfortable. All staff including the cleaner were helpful and friendly. All in all a really great stay and I would have no hesitation in my recommendation.

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Adjunto de dirección

correcto

Customer review rating 4.4/5

Jordi I. P. Business - 11/08/2019 AccorHotels review

personal amable

Estimado Jorge, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Centro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rubén Rodríguez Adjunto de dirección

Regular Visitors!

TripAdvisor rating 4.0/5

Tolesy Family - 11/08/2019 TripAdvisor review

We travel from Scotland to Southern Spain each school holidays! We stay at this hotel each time, as it’s location and cost is fantastic! Ample parking too - the staff are always lovely and helpful and the restaurant is great value too!

Excellent stay

Customer review rating 4.4/5

Emma Solo - 10/08/2019 AccorHotels review

I very much enjoyed my stay at the IBIS Bilbao Centro. It is in a great location, the staff were friendly and the bed was very comfortable. The room was very clean. The only thing missing that should have been in the room was hand soap. The late check out option was great and very useful. I would definitely stay again and will recommend the hotel to friends and family.

Dear Emma, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Adjunto de dirección

Great staff and reliable Ibis quality

Customer review rating 4.4/5

John R. Families - 09/08/2019 AccorHotels review

The staff on reception were very helpful, especially for reorganising our accommodation from the original booking. The two rooms were typical of what I would expect from Ibis and the hotel was generally bright and clean. Our bathroom fans did not appear to be working and I reported this but not sure it was fixed before we left.

Dear John, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We reported to our maintenance team about the bathroom's fan. They told us they fixed it the 8th :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez ADjunto de dirección

Ok

Customer review rating 4.4/5

Xbl Families - 07/08/2019 AccorHotels review

It fulfill our expectatives reasonably ok

bilbao

TripAdvisor rating 4.0/5

bananaslug78 Family - 07/08/2019 TripAdvisor review

Staff were very friendly and gave good tips about where to go in the city (and where not to go). I really don't have much more to say, it was a quick trip, so coming up with 200 characters is a bit much to ask.

Clean and comfortable hotel centrally located for where we wished to visit.

Customer review rating 4.4/5

Graham W. Couples - 06/08/2019 AccorHotels review

Quite and tidy with an excellent breakfast which set us up for the days of walking around Bilbao.

Dear Graham, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Asistente de dirección

Ideal location

Customer review rating 4.4/5

Janie Couples - 06/08/2019 AccorHotels review

Nice clean hotel in central location to all attractions. Poor lighting in room. Reception friendly and helpful.

Dear Jane, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will try to give you a sunnier room :) Sincerely, Rubén Rodríguez Asistente de dirección

Lindsey j.

Customer review rating 4.4/5

Lindsey J. Couples - 03/08/2019 AccorHotels review

Very good location, clean and modern

Dear Lindsey, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Asistente de dirección

Exactly what I expected

Customer review rating 4.4/5

Anonymous Solo - 31/07/2019 AccorHotels review

Exactly what I expected based on my previous stays at Ibis hotels. Location is good but I guess in Bilbao any central street would be as good as this one. I mean the city is not that really big. Glad that is was not near the railway station; the upper streets in that area looked a little unsafe.

Dear Serdar, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rubén Rodríguez Asistente de dirección

Comfortable hotel in a great location

Customer review rating 4.4/5

Qk Couples - 29/07/2019 AccorHotels review

Friendly staff, room was all we needed and the location is excellent - lots of places for a drink and a pintxo nearby at very reasonable prices.

Dear Quentin, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Asistente de dirección

Great accomodation

Customer review rating 4.4/5

Irene Families - 26/07/2019 AccorHotels review

Very friendly staff, great location and very clean.

Dear Carlos/Irene, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Asistente de dirección

Better than expected

Customer review rating 4.4/5

Victor M. Couples - 25/07/2019 AccorHotels review

Excelent location, very good room, very clean, with excelent air conditioning, and wi-fi. Very good breakfast. Excelent value for money.

Dear Victor, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Asistente de dirección

Convenient, central with parking but noisy, smelly and too warm.

TripAdvisor rating 4.0/5

KimKuwait Family - 24/07/2019 TripAdvisor review

Loved the breakfast until 12 noon which is what everyone wants on holiday. I hate Ibis bathrooms there is no where to put your toiletries bag. Our bathroom had a bad smell and was noisy due to construction next door. A/c not as efficient as it should be.

Amazing stay

Customer review rating 4.4/5

Denise Families - 23/07/2019 AccorHotels review

Very good hotel in the city center, amazing breakfast, i highly recommend.

Dear Filipa, We very much appreciate your comments regarding your stay at the ibis Bilbao Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rubén Rodríguez Asistente de dirección

Comfortable

Customer review rating 4.4/5

Val Families - 20/07/2019 AccorHotels review

The hotel was comfortable although some of its features could be improved. Guests would feel more satisfied if the hotel offered different toiletries such as shampoo, body lotion and tissues, as most hotels do, instead of a single generic head & body gel. There was only one socket in the room, no mini bar or mini fridge, etc.

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