Hotel - Pullman ZamZam Makkah
Pullman Hotel Pullman Hotel

Pullman ZamZam Makkah Hotel

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4.0/5 948 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 420.00 SAR Non member rate
From 378.00 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Check-in from 17h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • KING ABDULAZIZ INT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

1,300 elegant and luxuriously furnished rooms/suites offer you an incredibly comfortable stay with a peaceful atmosphere for the religious or spiritually inclined. All rooms feature international plugs, satellite television and Internet access.

  • 1,315 rooms
  • 41 non-smoking rooms
  • 15 rooms for people with reduced mobility
  • 855 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 5,651 reviews

Our guest reviews for Pullman ZamZam Makkah

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 948 reviews
AccorHotels certified review
Akbar K. I. Families - 14/10/2017
« Excellent »

The service was very good and the staff is extremely helpfull Mr Abu bark in the housekeeping team is a co operative person and very helpful.Thank you Abu bark for making our stay so comfortable.

AccorHotels certified review
Fatma Families - 14/10/2017
« Good »

it was very good experience and the hotel is suitable for families.

AccorHotels certified review
Ibrahim S. Families - 14/10/2017
« Very Good »

Very good experience

AccorHotels certified review
Abdullah A. Couples - 13/10/2017
« Not what expected »

As a Pullman Hotel, we expect to have a 5 star hotel, but maybe due the crowding the reception never say welcome even for Le Club Accor member like in author hotel and they talk with customer without smiling, and the breakfast as standard almost same every day

AccorHotels certified review
Ghazi Families - 13/10/2017
« Makkah Trip »

Not the pullman hotel I was expecting

AccorHotels certified review
Imran Families - 12/10/2017
« Given the wrong room that i booked »

I was made to wait at the reception for 30 minutes until to find out the room I booked was already taken and they substituted for another room which was totally a down grade. The customer service by the receptionist was extremely pathetic as he was totally unclear on what he talked and vague. Even had the guts to tell me to just go to the room you are given and come back later to have it changed which later was also refused. Charged money for presidential suite but was given just a regular suite with single bathroom. Will make sure never to book this hotel again nor will I ever let any of the extended family and friends do the same.

AccorHotels certified review
Khalid A. Couples - 11/10/2017
« Every thing is good... »

I like it so much very clean fast respond breakfast is huge variety and good quality.but one or two guys flirting...the kept glaring to girls and trying to drow their attention which is very bad,I felt ashamed as Saudi citizen.

AccorHotels certified review
Junaid H. Families - 11/10/2017
« Presidental suite at Pullman Zamzam- treated like a President! »

Absolutely superb presidential suite with Kabah view. In particular the Executive Lounge breakfast staff were superb, and so friendly to my family and mother in law

AccorHotels certified review
Ahmed E. Families - 10/10/2017
« Bad experience »

I never see a hotel when welcome a customer with his reservation with no available rooms and hotel is overbooked altought he is already have a valid booking from more than week ..

AccorHotels certified review
Islam G. Families - 10/10/2017

Nice stay and clean hotel specially mr abdallah in the reception he was very helpful and kind, only smell on the corridors is not good

AccorHotels certified review
Nurhafizah Solo - 10/10/2017
« Fantastic »

Very good hotel. Im very satisfied.

AccorHotels certified review
Ossama Families - 09/10/2017
« Oumra Visit »

Overall Ok

AccorHotels certified review
Faisal Families - 09/10/2017
« Poor's man hotel »

Negatives: -Old and worn furniture -Very crowded and busy reception (So you will wait a long time to check in) -Customer service is slow and unresponsive -Breakfast buffet is very crowded with limited choices -Poor WiFi -The elevator system is complicated -Small rooms Positives: +Good price +Good location

AccorHotels certified review
Yousef A. Families - 09/10/2017
« Good »

The room was good, the bathroom had a very strong smoking smell,

AccorHotels certified review
Zaher Y. A. Families - 08/10/2017
« Good offer »

Good offer

AccorHotels certified review
Isa S. M. Friends - 08/10/2017
« It was fantastic hotel, specially who assisted us »

1- perfect location. 2- Quiet and relax. 3- Nice View to Harram. 4- Happy to stay.

AccorHotels certified review
Y. Y. A. Solo - 07/10/2017
« Satisfied »

The location of the hotel was excellent, the rooms and the bathrooms need to be refurbished. Had to change the room and asked for an upgrade to another room with Kaaba view but unfortunately one of the beds was broken. Found a bedbug on the bed, hence the rooms need proper cleaning. The staff were very helpful and pleasing. The breakfast was amazing with a huge selection. Was really expecting a 5 * hospitality but the rooms were disappointing and had no choice to change to other rooms as the hotel was fully booked.

AccorHotels certified review
Mes Couples - 07/10/2017
« Mes »

I had a speedy checkin and I was given a generous upgrade by MR ahmed badr. The room had a beautiful Kaaba view. Room was clean neat and spacious. Breakfast was more that sufficient. Overall 10/10

AccorHotels certified review
Nauman Couples - 06/10/2017
« Excellent »

Excellent

AccorHotels certified review
Ali A. Solo - 06/10/2017
« great location and great servis »

great location near the holly mosque and great breakfast and nice helpful reception staff

Our most recent 20 reviews
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