Hotel - Pullman ZamZam Makkah
Pullman Hotel Pullman Hotel

Pullman ZamZam Makkah Hotel

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4.0/5 1,014 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 420.00 SAR Non member rate
From 378.00 SAR Member's rate Members’ Rate, join while you book
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Check-in from 17h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • KING ABDULAZIZ INT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

1,300 elegant and luxuriously furnished rooms/suites offer you an incredibly comfortable stay with a peaceful atmosphere for the religious or spiritually inclined. All rooms feature international plugs, satellite television and Internet access.

  • 1,315 rooms
  • 41 non-smoking rooms
  • 15 rooms for people with reduced mobility
  • 855 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 6,353 reviews

Our guest reviews for Pullman ZamZam Makkah

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,014 reviews
AccorHotels certified review
Syed H. R. Families - 10/12/2017
« SYED HABIBUR R. »

EXCELLENT IS THE WORD

AccorHotels certified review
Nazrul H. Couples - 10/12/2017
« I am satisfied in all areas of your services but extremely happy by the selection of items in the breakfast menu at al zahra restaurant »

Overall stay in your hotel is comfortable but changing the lift twice to reach the haram sharif is sometimes annoying. Proximity with the holy baitullah is an extremely useful for the pilgrims. The voice of azaan in the room was great. I appreciate the upgradation of my room to kaaba facing without additional expenses.

AccorHotels certified review
Muhammad A. N. Families - 10/12/2017
« Muhammad Aamir N. »

Poor service, maintenance problems related to AC , bathroom water leakage, repeated breakfast menu and most of the dishes being served cold. Rooms require maintenance 'Filthy Sofa covers' with oil stains and other dirty stains. Looks more like a 3 star hotel. Bad experience will not viait and recommend ithers now.

AccorHotels certified review
Sulaiman Families - 10/12/2017
« I feel very happy to stay their due co operative staffs, Neat and clean and near to haram »

really Excellent to stay their

AccorHotels certified review
Hirsi M. Families - 10/12/2017
« Mr »

Overall was normal

AccorHotels certified review
Saad A. Solo - 10/12/2017
« with the accor hotel you was the worst »

the room when i came not ready it missing a lot go things which makes me call the call centre many times. so, next time i will think about it before i book

AccorHotels certified review
Muhammad H. A. Families - 10/12/2017
« Impressive and upto expectations »

It is relaxing, enjoyable for my kids but breakfast still requires a bit more update in menu

AccorHotels certified review
Mohammad A. Families - 10/12/2017
« Memorable stay with Haram view »

Indeed the best place with Haram view at Pullman Makkah

AccorHotels certified review
Anonymous Families - 10/12/2017

Suit too dirty , carpet , sheets , floor ... Can not controlle the AC , bathrooms are ugly and not maintained, one of the taps break when I was out of the room the water split every wher ,I have requested the maintenance they came after one and half hour. Restaurant is very bad food and smill a lot of oil smoke

AccorHotels certified review
E. S. Families - 09/12/2017
« Excellent »

I want to thank all from receptionist to housekeeping.

AccorHotels certified review
Khalid Families - 09/12/2017
« A first stay and wish to stay again in the near future. »

Friendly staff at the recption. Convenient location. Crowded restaurant during breakfast time. Specious rooms.

TripAdvisor review
Family - 09/12/2017
« Umrah visit »

It was a holy trip to makkah and ine is looking forward to spend most of the time in haram and put all efforts in the holy journey. After all that tiredness, a cosy sleep and the ambiance of a room at such a convenient location is just amazing. We also loved the breakfast

AccorHotels certified review
Haseeb Business - 08/12/2017

The overall experience was great. I was greeted very well by a reception employee named Waleed, who went to every extent possible to ensure my stay was worth every Riyal. The morning breakfast also included a decent variety of foods. Parking on site is unavailable though, and the only choice is valet parking which costs SAR250 per night. Also, access to the hotel needs to be better handled. As a first timer, I wasn't sure of how to access the hotel by car. It took me approximately 30 minutes on driving in Makkah to find my way to the property. I'd suggest that the hotel provide guests with a map that explains access to and from the hotel along with parking information. The SAR250 parking bill was very uncalled for.

AccorHotels certified review
Anonymous Families - 08/12/2017
« Quite and comfy. »

Was good however, the room required a good cleaning for the carpet. Thanks.

AccorHotels certified review
Mohammed A. Families - 08/12/2017
« Mr. Mohammed A. »

Excellent

AccorHotels certified review
M. S. R. Families - 07/12/2017
« Good »

Dear Assalamalikum every thing is ok but your bed is so soft i have problems in my backbone an there fore i need hurdbed ‘I hope next time you must arenge hurdbed ‘It is only not my problem lots of people have Back pain they all so need hurd bed .Now most off 5 star hotel arenge orthopaedic bed for backpain people: Thanks M. Sadequr R.…

AccorHotels certified review
Haider N. Families - 06/12/2017
« Average »

Dear All, There is no welcome drink served by the hotel as i was expecting from pullman as new guest and even no wall clock and calender was there to feel comfortable in terms of salah & ziyarah.

AccorHotels certified review
Sakher A. N. Friends - 05/12/2017
« Great hotel »

Nice experience

AccorHotels certified review
Fasiuddin A. Families - 05/12/2017
« Excellent »

its comfortable to stay with Pullman zamzam

AccorHotels certified review
Anonymous Families - 05/12/2017
« Poor hotel »

Concierge brought luggage an hour late. House keeping not answering. Extra bed also took an hour to bring after several calls. Call centre Often doesn't answer calls. House keeping comes on call to clean the room. The room is not equiped for 3 concerning cups and toilet stuff

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