Hotel - Novotel Nha Trang
Novotel Hotel Novotel Hotel

Novotel Nha Trang Hotel

4.5/5 2,123 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

  • 154 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,335 reviews

Our guest reviews for Novotel Nha Trang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,123 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dale R. Couples - 10/11/2018 AccorHotels certified review
« Fantastic staff »

Most friendly staff i have ever encountered in all my years of traveling Will get me back there in the future because of the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D and Mr. R, Thank you for sharing such a lovely review and your recommendation of the hotel during your stay in Novotel Nha Trang! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Eric F. T. N. Couples - 08/11/2018 AccorHotels certified review
« Excellent hotel with even better courteous and service-minded team of staff »

After staying on the Sofitel in Saigon we were expected a somewhat less luxury experience at the Novotel, which is logic as the two brands have a different ranking and style. What does not have to be different is the attitude of the staff in both hotels and I can confirm that this was indeed the case. The staff at Novotel Nha Trang deserves a medal for hospitality and for making guests feel welcome and appreciated. Also a compliment for mr. Remy Faubel as managing director who also visited us during our breakfast to talk personally to us during our stay. That makes you feel special and who does not want to feel special? Mr. Faubel, congratulations with your birthday this week!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E, It is with our great honor to receive such wonderful review from you and very delighted that the very best services we provided have met your expectations thoroughly Working in the hospitality & receiving such kind words certainly made us much more motivated, we we strive further to dedicate the excellent customer care to all guests. Looking forward to welcoming you back should your trip bring you here again ! Best regards & have nice day! Remi Faubel General Manager

Jim Couples - 07/11/2018 AccorHotels certified review
« A 4 Star Hotel with 5 Star Staff Services »

Novotel Nha Trang is an hotel of great location for tourists. It is in the middle of everything ie. beach access, shopping and restaurants. We were upgraded to a beach front balcony room. Just sitting at the big balcony, we can see the entire beach of Nha Trang. One can have room services for having all meals there. The front desk staff were all hospitable as they guided us to different local Vietnamese restaurants and helped us find taxis taking us there. The Bartender was friendly and helped us to redeem our free drinks. Overall, I highly recommend anyone going to Nha Trang first time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, Warmest greeting from Novotel Nha Trang, Vietnam! Thank you so much for your wonderful comment about our hotel during your vacation in Nha Trang city. We are absolutely delighted to learn that you enjoyed your stay. Could you please share with us more experience about the quality of food and beverages of our breakfast? We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. Once again, thank you for sharing your experience and we look forward to welcoming you back to Novotel Nha Trang in the near future. Best regards, Remi Faubel General Manager

Pamela C. Couples - 06/11/2018 AccorHotels certified review
« Great hotel with great views »

From the moment we arrived we were greeted with friendly faces at reception As Accor gold card members we were upgraded which was greatly appreciated The spa was great and very reasonably price I really enjoyed my reflexology foot massage I would like to thankAnna for her kindness and help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, Please accept our most sincere thanks for your review regarding your stay at Novotel Nha Trang. Your wonderful compliments are just simply melting our hearts. We're so glad to learn that you had an amazing stay with our room, Spa service and staff. I will surely pass on your kind words to our staff, especially to Ms. Anna, this is honestly the best motivation for us to strive further and bring the better services for your next visit. We can't wait to welcome you back here with us at Novotel Nha Trang. Once again, thank you for sharing your experience. We wish you good luck, healthy and happiness, our lovely couple. Sien jou weer !!! Best regards, Remi Faubel General Manager

Kelly C. Friends - 05/11/2018 AccorHotels certified review
« Hotel was amazing, great amenities, spectacular views, great location and friendly staff »

The room was amazing and the location allowed us to experience a taste of the city and beach in our short time there. We will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, Thank you very much for you kind compliments and for your recommendation during your stay at Novotel Nha Trang! We are most delighted to hear of your generous compliments regarding the service you have received from our dedicated staff on this occasion. At Novotel, we pride ourselves with serving guests with distinction and we are glad that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. In particularly, you loved our amazing room,the friendliness and willingness of our staff…. that contributed to making your day a memorable. With our prime location, it is great that you were able to explore the city to your fullest. We will share your kind words with all the team to inspire them to constantly work towards delivering genuine service for all guests. Look forward to seeing you back soon with us in the nearest time. Sincerely, Remi Faubel General Manager

Shaun R. Solo - 05/11/2018 AccorHotels certified review

Great service, friendly, helpful and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on guest room condition, the attentive customer service were up to your expectations throughout your stay here with us. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Look forward to seeing you back soon. Best regards and have a nice day! Remi Faubel General Manager

Uttapol L. Business - 05/11/2018 AccorHotels certified review
« Satsfied with hotel service, room is clean. »

Overall services are acceptable, staffs friendly and room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Thank you for taking your time to write such a positive review regarding your stay in Novotel Nha Trang. While we are delighted to hear that you have an enjoyable stay with us; it is regretted to learn that there were some issues that disturb you during your time here with us. Please accept our sincere apology about that. At Novotel Nha Trang we are constantly striving to improve our service and to come up with new facilities to enhance our guest's experience. Please rest assured that we have taken note of your concern to address the problem and prevent future occurrence. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

Mooyeol L. Families - 01/11/2018 AccorHotels certified review
« best employee service that I have ever been provided »

I was really satisfied with staying Novotel Nha Trang. I understood the facilities were not best comparing to the other hotels nearby there. But I think I was provided the best "in-person" service during my stay. I am also 'Platinum' member of Marriott currently, but I can say that the service I was given by 'Ms. Anna' of Novotel Nha Trang (who was working at the reception in the ground floor, my wife intentionally asked her name) was the best in my life so far. She was very kindly, sensitively tried to take care of my family including my kid and always made us smile. I want to visit there again because the service quality and the atmosphere were so impressive. I would like to show my appreciation to her via this survey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Firstly, we would like to thank to your loyalty with AccorHotels and for choosing Novotel Nha Trang for your vacation in Nha Trang city. As you may know, we just celebrated our 10 years anniversary. After all that time, there are surely many facilities need to be maintain and upgrade, but your comment is honestly the most precious motivation for our staff to encourage them strive further for bringing to our guest the best services. Ms. Anna was really happy to receive your kind words, she would like to thank you and wish all the best to you and your family, especially to your wonderful daughter. Once again, thank you for sharing your experience. We can't wait to welcome you at your next visit in near future. Sincerely, Remi Faubel General Manager

N. D. T. Business - 31/10/2018 AccorHotels certified review
« Great time in Novotel Nha Trang »

I was extremely satisfied when staying in Novotel Nha Trang. The room was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N . T, Firstly, we would like to thank to your loyalty with AccorHotels and for choosing Novotel Nha Trang for your business. Please accept our heartfelt thanks for your comment regarding your stay in Novotel Nha Trang. We love to start our new working day by reading such a wonderful compliments like yours. We are honored to learn that the quality of our room and our services did meet your expectation. Your satisfaction is our mission. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Sincerely, Remi Faubel General Manager

Couples - 28/10/2018 TripAdvisor review
« Great place »

Stayed here for 5 nights to have a chill out and that's exactly what we got. Always a smiling face on a staff member and up for a chat. Flexible and always ready to help. Rooms are great, view is spectacular and location is perfect. Special mention to Huy always going the extra yard to be friendly and help out...good guy :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear BJAM1702 Thank you so much for your comment regarding your stay at Novotel Nha Trang. It is truly amazing to receive your wonderful compliments. We're absolutely thrilled to learn that you have an enjoyable stay in our hotel with great room, spectacular view, perfect location and our helpful staff. Your kind words will be passed on to the whole team, especially to Mr. Huy, to encourage them strive even further for bringing to our guest the best services. Once again, thank you for sharing your experience. We look forward to welcoming you back for your next visit in the near future. Best regards, Remi Faubel General Manager

P. X. D. Couples - 26/10/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Arvinder Families - 25/10/2018 AccorHotels certified review
« Excellent Hospitality »

Excellent Room with a beautiful view of the Beach, Breakfast was good, Front Office Staff were very warm and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. Your great compliments about the attentive customer service from our staff, the comfortable room with the greate view, the delicious breakfast... will be shared with the whole team members to let them know their dedication has been recognized. Your kind words will be a great encouragement for all of us to strive further in the hospitable services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

David Friends - 22/10/2018 AccorHotels certified review
« First rate hotel »

All facilities good, staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, Please accept our heartfelt thanks for your comment regarding your stay in Novotel Nha Trang. We love to start our new working day by reading such a wonderful compliments like yours. We are honored to learn that the quality of our room, our staff and other facilities did meet your expectation. Once again, thank you for sharing your experience in Novotel Nha Trang. We wish you have a wonderful day and best wishes to you and your family. Your sincere, Remi Faubel General Manager

Rosanna Families - 18/10/2018 AccorHotels certified review
« lovely stay »

We really enjoyed our stay at the Novotel...the rooms were great, fabulous views, great location. The beach was just across the road. Dinner and breakfast were both excellent and the staff super friendly and accommodating. Suggestions for improvement - maybe body lotion and conditioner in the otherwise lovely bathrooms. Also the ability to charge tours to your room and a money exchange in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C.G, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback about our great room, location, excellent food and our staff service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to inform you that we also have lotion and conditioner always available on request, as same as money exchange at Reception Desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Anonymous Families - 17/10/2018 AccorHotels certified review
« WONDERFUL »

I had great time at Novotel Nha trang. Our room had great view of sea and was clean. And your employees at reception and restaurant was really kind. It was also convenient because the space for shower was big enough. However, I'd like to say just two more thing that it was not good. First, The water of swimming pool was not clean, so I could see sand of beach and taste salty. And I had to call the other employee at spa to get towel because there was no one at swimming pool. Second, when I had dinner at your restaurant, I was excited because your food was good. But I was shocked when I saw the cockroach in the bowl of wasabi next to the sushi. And It was moving, so I can't eat sushi anymore. I am afraid the food was safe for health. I want to visit your hotel, but unfortunately I will never have meal at your restaurant. It was very awful memory. I hope your hotel will be perfect to fix these problems. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.N, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. While we are delighted to hear that you had a great stay with our room and our staff service, it is regretted to learn that there were some issues that disturb you during your time here with us. Please accept our sincere apology. At Novotel Nha Trang we are constantly striving to improve our service to enhance our guest's experience. Please rest assured that we have taken note of your concern about the pool and the food at restaurant, for addressing the problem and prevent future occurrence. Once again thank you for sharing your experience, and we do hope that you can give us another chance to bring you a better image of Novotel Nha Trang in near future. Sincerely, Remi Faubel General Manager

Qinglin Families - 16/10/2018 AccorHotels certified review
« Good living experience »

The location is very good and staff is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W, Thank you very much for you kind compliments during your stay in Novotel Nha Trang! We are pleased to hear you are impressed by the hotel service overall, from the comfortable room, good location .. to our professional staff who looked after you well during staying here. We will share your positive feedback with all the team who will definitely be motivated to know their efforts got recognized! Look forward to welcoming you here again to make your next trip more memorable than the recent one. Best regards and have a nice day! Remi Faubel General Manager

Kylie Couples - 12/10/2018 AccorHotels certified review
« Awesome hotel »

Great hotel, great service, staff and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, Thank you for writing such a wonderful and detailed review regarding your stay in Novotel Nha Trang. We are absolutely delighted to hear your great experience with our room, our breakfast and other facilities as well as the great services from our staff. We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations our guests. Your satisfaction is our mission. Once again, thank you for your comment and we look forward to welcoming you back to Novotel Nha Trang in the near future. Best regards, Remi Faubel General Manager

L. Solo - 11/10/2018 AccorHotels certified review
« Good location »

Center, near beach, It was good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. While we are delighted to hear that you enjoyed your stay with our quality of room and good location, it is regretted to learn that our Spa service didn't meet your expectation. We apologize you about that. At Novotel Nha Trang we try our best to delivery to our guest the best possible services, your satisfaction is our mission. . Please rest assured that we will take the appropriate measures to address the problem of Spa services and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Pamela H. Couples - 07/10/2018 AccorHotels certified review
« Wonderful service and a stunning room. Thankyou »

We enjoyed having a lovely base to come back to while in Nha Trang. To wonder round the streets and enjoy the local energy it was lovely to come back and relax in a large clean well appointed room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F, A very warm thank you for taking the time and share your wonderful experience with us. I was very pleased that you enjoyed your experience and that our team was able to offer you their usual hospitality. Thank you for your compliments about our great service, comfortable facilities, amazing location and our friendly staffs. I shall proudly share your kind words to our entire team, a great way to celebrate their passion in work. I am looking forward to welcoming you back very soon for another exquisite journey with us. Feel Welcome, Remi Faubel General Manager

Mrs J. A. S. Friends - 07/10/2018 AccorHotels certified review

Our stay was fantastic , the staff were amazing, breakfast was very good with an amazing selection . Loved the lounges on the beach . All staff remember your name or room number . Our rooms were spotless and cleaned everyday beautifully .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S, A very warm thank you for taking the time and share your wonderful experience with us. I am very happy to hear that you have stayed at Novotel Nha Trang and share us your great experience about our staffs, location, breakfast. We have a good news for you. The funiture in room will update new fashion, so I believe that everything become impressive when you come back. Once again, thank you very much for sharing your concerns. And we all look forward to welcoming you again soon at Novotel Nha Trang. Feel Welcome, Remi Faubel General Manager

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