Hotel - Novotel Nha Trang
Novotel Hotel Novotel Hotel

Novotel Nha Trang Hotel

4.5/5 2,130 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

  • 154 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,395 reviews

Our guest reviews for Novotel Nha Trang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,130 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bo F. Solo - 13/12/2018 AccorHotels certified review
« Lovely staff. »

The staffs kindness and service was impressing. From cleaning personnel, breakfast staff and reception. The best. The spacious room was clean and had a good view. Location perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F, Thank you so much for your fantastic comment regarding your stay in Novotel Nha Trang, We're so excited to learn that our team successfully bringing you an enjoyable stay with our breakfast, our room, our location as well as our staff services... I will surely pass on your kind words to the all the staff to compliment and encourage them to strive even further in our hospitality. We can't wait to prove it to you on your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you again in near future. Best regards, Remi Faubel General Manager

Anh L. Couples - 13/12/2018 AccorHotels certified review
« Good »

It's good at the beginning. Not so satisfied at last.

Our hotel has responded to the review
Our hotel has responded to the review

Kính gửi Anh HA, Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của Anh liên quan tới thời gian Anh nghỉ tại Novotel Nha Trang. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của Anh với đội ngũ nhân viên của mình. Anh có thể cho chúng tôi thêm thông tin về dịch vụ phòng và hệ thông WiFi của khách sạn để có thể cải thiện hơn trong những kỳ nghỉ sau.Đồng thời, chúng tôi cũng rât lấy làm tiếc về điểm đánh giá về hồ bơi của khách sạn. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của Anh và chúng tôi hy vọng sẽ được đón tiếp Anh trong những dịp gần nhất quay lại Nha Trang! Trân trọng, Remi Faubel General Manager

N. D. T. L. Couples - 13/12/2018 AccorHotels certified review
« Rất tuyệt vời »

We feel warm welcome. Staffs very friendly & helpful. The room is very clean & comfortable. We have a good experiance at your hotel. Thank you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Cho Couples - 11/12/2018 AccorHotels certified review
« clean, helpful staff, but the pillow really too uncomfortable »

clean in general, helpful staff. only one thing not good is the pillow is too soft, got neck pain after. Can't find a firm one in the cabinet. Better provide a pillow with good support for the neck. The pillow deducts 4 stars from the total.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C, Thank you for taking the time to review us regarding your stay at the Novotel Nha Trang. While we are delighted to hear your compliments about our cleanliness and our staff, it is regretted that our standard set-up pillow didn't meet your expectation and made you feel uncomfortable, please allow me to express my sincerest apology. At Novotel Nha Trang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We just wish that you told us about this, so we could bring to you our firm-pillow as it's available on request. Once again, thank you for sharing your experience. We do hope that you will give us the opportunity to better serve you in the near future. Sincerely, Remi Faubel General Manager

Carole G. Couples - 10/12/2018 AccorHotels certified review
« Loved the beach and service, which was excellent. »

The room was fabulous overlooking the sea with a huge balcony! Super cool bathroom and comfy bed ! Well worth the money spent !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Joel S. Couples - 10/12/2018 AccorHotels certified review
« Novotel was amazing »

The staff we so helpful and friendly. Breakfast was amazing and the view was great too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, Thank you so much for your fantastic comment regarding your stay in Novotel Nha Trang, We're so excited to learn that our team successfully bringing you an enjoyable stay with our breakfast as well as our staff services. I will surely pass on your kind words to the all the staff, to compliment and encourage them to strive even further in our hospitality. We can't wait to prove it to you on your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you again in near future. Best regards, Remi Faubel General Manager

Sia C. C. Couples - 04/12/2018 AccorHotels certified review
« Good stay »

Friendly service all over my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ch, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are pleased to hear you are impressed by the hotel service overall, from the comfortable room, the varied buffet breakfast... to our professional staff who looked after you well during staying here. We will share your positive feedback with all the team who will definitely be motivated to know their efforts got recognized! Look forward to welcoming you here again to make your next trip more memorable than the recent one. Sincerely, Remi Faubel General Manager

Norman T. Families - 03/12/2018 AccorHotels certified review
« Very good »

Good service and attentive. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on guest room condition, the prompt & attentive customer service were up to your expectations throughout your stay here with us. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Look forward to seeing you back soon. Sincerely, Remi Faubel General Manager

Christian M. Solo - 27/11/2018 AccorHotels certified review
« Very nice Hotel at the heart of Nha Trang »

I really liked my stay. I had a beautiful spacy room with seaview.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are absolutely delighted to learn that you enjoyed your stay with us. We appreciate all your comments, especially the speed of wifi and will share your feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. Once again, thank you for sharing your experience and we look forward to welcoming you back to Novotel Nha Trang in the near future. Best regards, Remi Faubel General Manager

Raymond W. Couples - 25/11/2018 AccorHotels certified review
« Vietnamese under customer service »

Everyone was just so helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W, It is a great pleasure to learn you enjoyed your vacation thoroughly . Comments from guests , such as yourself, are much appreciated. Our whole team members certainly are motivated a lot to learn they performed beyond and above the expected to exceed guests' expectations! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Debbie R. Couples - 23/11/2018 AccorHotels certified review
« Excellent hotel and serviceThe »

The room was large,bathroom was beautiful,and the views amazing, the staff were polite and very helpful, l would hIghly recommend your hotel to family and friends , well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Warwick H. H. Solo - 20/11/2018 AccorHotels certified review
« Wonderful »

I loved every day at Novatel, all the staff, were extremely polite and helpful, always with a smile, Ann in particular was such a wonderful friend to me, would always be interested in the things I was doing and gave me wonderful advice. Such a beautiful person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, Thank you so much for your fantastic comment regarding your stay in Novotel Nha Trang, We're so excited to learn that our team successfully bringing you an enjoyable stay. I will surely pass on your kind words to the all the staff, especially Ann, to compliment and encourage them to strive even further in our hospitality. We can't wait to prove it to you on your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you again in near future. Best regards, Remi Faubel General Manager

P. M. T. Couples - 15/11/2018 AccorHotels certified review

Amazing, good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive your feedback, especially the quality of food and beverages. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Dale R. Couples - 10/11/2018 AccorHotels certified review
« Fantastic staff »

Most friendly staff i have ever encountered in all my years of traveling Will get me back there in the future because of the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D and Mr. R, Thank you for sharing such a lovely review and your recommendation of the hotel during your stay in Novotel Nha Trang! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Eric F. T. N. Couples - 08/11/2018 AccorHotels certified review
« Excellent hotel with even better courteous and service-minded team of staff »

After staying on the Sofitel in Saigon we were expected a somewhat less luxury experience at the Novotel, which is logic as the two brands have a different ranking and style. What does not have to be different is the attitude of the staff in both hotels and I can confirm that this was indeed the case. The staff at Novotel Nha Trang deserves a medal for hospitality and for making guests feel welcome and appreciated. Also a compliment for mr. Remy Faubel as managing director who also visited us during our breakfast to talk personally to us during our stay. That makes you feel special and who does not want to feel special? Mr. Faubel, congratulations with your birthday this week!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E, It is with our great honor to receive such wonderful review from you and very delighted that the very best services we provided have met your expectations thoroughly Working in the hospitality & receiving such kind words certainly made us much more motivated, we we strive further to dedicate the excellent customer care to all guests. Looking forward to welcoming you back should your trip bring you here again ! Best regards & have nice day! Remi Faubel General Manager

Jim Couples - 07/11/2018 AccorHotels certified review
« A 4 Star Hotel with 5 Star Staff Services »

Novotel Nha Trang is an hotel of great location for tourists. It is in the middle of everything ie. beach access, shopping and restaurants. We were upgraded to a beach front balcony room. Just sitting at the big balcony, we can see the entire beach of Nha Trang. One can have room services for having all meals there. The front desk staff were all hospitable as they guided us to different local Vietnamese restaurants and helped us find taxis taking us there. The Bartender was friendly and helped us to redeem our free drinks. Overall, I highly recommend anyone going to Nha Trang first time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, Warmest greeting from Novotel Nha Trang, Vietnam! Thank you so much for your wonderful comment about our hotel during your vacation in Nha Trang city. We are absolutely delighted to learn that you enjoyed your stay. Could you please share with us more experience about the quality of food and beverages of our breakfast? We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. Once again, thank you for sharing your experience and we look forward to welcoming you back to Novotel Nha Trang in the near future. Best regards, Remi Faubel General Manager

Pamela C. Couples - 06/11/2018 AccorHotels certified review
« Great hotel with great views »

From the moment we arrived we were greeted with friendly faces at reception As Accor gold card members we were upgraded which was greatly appreciated The spa was great and very reasonably price I really enjoyed my reflexology foot massage I would like to thankAnna for her kindness and help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, Please accept our most sincere thanks for your review regarding your stay at Novotel Nha Trang. Your wonderful compliments are just simply melting our hearts. We're so glad to learn that you had an amazing stay with our room, Spa service and staff. I will surely pass on your kind words to our staff, especially to Ms. Anna, this is honestly the best motivation for us to strive further and bring the better services for your next visit. We can't wait to welcome you back here with us at Novotel Nha Trang. Once again, thank you for sharing your experience. We wish you good luck, healthy and happiness, our lovely couple. Sien jou weer !!! Best regards, Remi Faubel General Manager

Kelly C. Friends - 05/11/2018 AccorHotels certified review
« Hotel was amazing, great amenities, spectacular views, great location and friendly staff »

The room was amazing and the location allowed us to experience a taste of the city and beach in our short time there. We will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, Thank you very much for you kind compliments and for your recommendation during your stay at Novotel Nha Trang! We are most delighted to hear of your generous compliments regarding the service you have received from our dedicated staff on this occasion. At Novotel, we pride ourselves with serving guests with distinction and we are glad that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. In particularly, you loved our amazing room,the friendliness and willingness of our staff…. that contributed to making your day a memorable. With our prime location, it is great that you were able to explore the city to your fullest. We will share your kind words with all the team to inspire them to constantly work towards delivering genuine service for all guests. Look forward to seeing you back soon with us in the nearest time. Sincerely, Remi Faubel General Manager

Shaun R. Solo - 05/11/2018 AccorHotels certified review

Great service, friendly, helpful and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on guest room condition, the attentive customer service were up to your expectations throughout your stay here with us. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Look forward to seeing you back soon. Best regards and have a nice day! Remi Faubel General Manager

Uttapol L. Business - 05/11/2018 AccorHotels certified review
« Satsfied with hotel service, room is clean. »

Overall services are acceptable, staffs friendly and room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Thank you for taking your time to write such a positive review regarding your stay in Novotel Nha Trang. While we are delighted to hear that you have an enjoyable stay with us; it is regretted to learn that there were some issues that disturb you during your time here with us. Please accept our sincere apology about that. At Novotel Nha Trang we are constantly striving to improve our service and to come up with new facilities to enhance our guest's experience. Please rest assured that we have taken note of your concern to address the problem and prevent future occurrence. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

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