Hotel - Novotel Nha Trang
Novotel Hotel Novotel Hotel

Novotel Nha Trang Hotel

4.5/5 2,089 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

  • 154 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,116 reviews

Our guest reviews for Novotel Nha Trang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,089 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hien H. Families - 15/08/2018 AccorHotels certified review
« Lovely hotel »

I love this hotel very much. The staffs were so nice. The connecting room was very comfortable. Well located in Nha Trang center. However it took long time for waiting when having dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on attentive customer service, the connecting room was very comfortable, good location were up to your expectations throughout your stay here with us. Please accept my apologies for the time waiting on dinner buffet. I will shear your feedback to F&B Manager to improve our service. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Couples - 14/08/2018 TripAdvisor review
« fantastic hotel with great staff »

We arrived sick from staying at a nearby island the hotel went above and beyond to help us out , the staff are a credit to the hotel nothing was a trouble for them . the hotel and our room a beach front view was clean and comfortable and we could not find any fault with either .We would not hesitate to return to stay at this hotel the location is fantastic with a sectioned off area at the beach across the road with umbrellas , towels and sun lounges available for guests was great

Jack S. Couples - 12/08/2018 AccorHotels certified review
« A very good first time stay with my Fiance »

From the moment we stepped into the hotel, we were met with smiles and very pleasant aromatic smell. The weather was hot, and imagine stepping into a well air conditioned lobby with a very nice smell. The check in was fantastic, as we arrived early and the check in personnel, Mr Nam (Justin), was really helpful to make sure we do not wait too long. The breakfast was good and the view to the sea was so good, it was great to wake up to such views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, Thank you for sharing your great feeling and experience when staying with us. Fantastic, happy and thankful feeling was what we got when receiving your great comment! From those points, we knew we successfully accomplished our mission. I shall proudly share your kind words to our entire team, especially Mr. Nam, a great way to celebrate their passion in work. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel welcome, Remi Faubel General Manager

Lisa Couples - 11/08/2018 AccorHotels certified review
« Great location and staff »

Hotel is in a great central location fantastic views and opposite the beach Staff are so helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B, Warm greeting from Novotel Nha Trang! Delighted to know that you enjoyed our room with great view and great help provided by our service staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them. I was truly sorry to read that the welcome drink did not meet your expectation. I already shared your review with the team members involved. Thanks to constructive feedback such as yours; we will work on it in order to get more satisfaction from our guests. Once again, thank you very much for sharing your concerns and your continued support. And we all look forward to welcoming you again soon at Novotel Nha Trang. Feel Welcome, Remi Faubel General Manager

Laura S. Couples - 11/08/2018 AccorHotels certified review
« Awesome »

Love your hotel and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S, It is with our great honor to receive such wonderful review from you and very delighted that the very best services we provided have met your expectations thoroughly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Cp K. Friends - 11/08/2018 AccorHotels certified review
« Great room view with good and helpful staff »

Good and helpful staff who were willing to help when asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel especially the friendly and helpful staff. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

N. V. C. Families - 02/08/2018 AccorHotels certified review
« Kindness staff, great position and clean room. »

We indeed enjoyed the sea view with sunrise and local people activities in night time or early morning at the beach just by standing at the room's lobby. It is indeed un-forgetable experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C, We are most delighted to know that you found the hotel’s address highly accessible to various entertainment outlets such as shopping centers, beach,... just within walking distances. Likewise, we are glad that you were well taken care of by our kindness staff and really impressed by the stunning view of our room. We will share your kind words with all the team to inspire them to constantly work towards delivering genuine service for all guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Anonymous Families - 02/08/2018 AccorHotels certified review

The view from the room was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, Thank you very much for you kind compliments and for your recommendation during your stay in Novotel Nha Trang! We are pleased to hear you are impressed by the hotel service overall especially the amazing view from your room to our professional staff who looked after you well during staying here. We will share your positive feedback with all the team who will definitely be motivated to know their efforts got recognized! Look forward to welcoming you here again to make your next trip more memorable than the recent one. Sincerely, Remi Faubel General Manager

Ben Business - 02/08/2018 AccorHotels certified review
« Impressed »

fantastic - serious about work and funny requests such as making sure guest woke up on time for early morning flights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, Many thanks for your positive review during your stay in Novotel Nha Trang!. And we are more delighted you had an overall wonderful experiences on this occasion. We fortunately have professional team members who went above and beyond their excellence to exceed guests' expectations. Your great words are the huge motivation for all of us to keep moving forwards We look forward to welcoming you for another wonderful & memorable holiday in the future. Sincerely, Remi Faubel General Manager

Christopher H. Couples - 31/07/2018 AccorHotels certified review
« Exceeded expectations »

We were on our Honeymoon a nd this Hotel exceeded our expectations in all areas but in particular the outstanding customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S and Mr. H, Thank you very much for you kind compliments and we wish you all the best in your future life together. We are pleased to hear you are impressed by the hotel service overall, from the comfortable room, the varied buffet breakfast... to our professional staff who looked after you well during staying here. We will share your positive feedback with all the team who will definitely be motivated to know their efforts got recognized! Look forward to welcoming you here again to make your next trip more memorable than the recent one. Sincerely, Remi Faubel General Manager

F G. Families - 27/07/2018 AccorHotels certified review
« Couldn't fault the quality. »

We didn't bring out Accor membership card and so there was a delay in checking in (my fault) and this was handled professionally and politely. The food and service at the restaurant was top rate; all staff we encountered were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G, We very much appreciate your comments regarding your stay at the Novotel Nha Trang and for your loyalty towards AccorHotels. We are delighted to read that you had an excellent stay,friendly staff and enjoyed your meal at our Restaurant . It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

T. W. T. Business - 24/07/2018 AccorHotels certified review
« Good location. Clean room »

Good location. Room is spacious and clean. Staff are attentive except that sometime, card key cannot open the door

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is most delighted to hear that our excellent hospitality from the team members as well as the convenient location, clean room impressed you greatly and contributed to your stay a memorable one. We really apologize for the inconvenience of the room key during your stay with us. Your observations of room key will also be taken into consideration for development changes. Thank you again for sharing your experience, and we hope welcome you back in the near future. Sincerely, Remi Faubel General Manager

Yannick Business - 21/07/2018 AccorHotels certified review
« Really Nice Room with Great View »

Novotel @ Nha Trang is a very good choice. Not so expensive ! Got the chance to receive an amazing room with incredible view of the Sea ! It was a pity that i stayed only one night... The only bad thing of this hotel is the lift, lifts are disaster...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y, Thank you for sharing such a lovely review and your recommendation of the hotel during your stay in Nha Trang! It is always a pleasure to receive positive and feedback. We are glad that our service particularly an amazing room with incredible view of the Sea was up to your expectations throughout your stay here with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future. Sincerely, Remi Faubel General Manager

Lucy Couples - 21/07/2018 AccorHotels certified review
« Very grateful for the upgrade »

Had a short but great stay. Wish we had longer. The room was really nice with a fabulous view which made our stay that much enjoyable. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Anonymous Business - 20/07/2018 AccorHotels certified review

Excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, A very warm thank you for taking the time and share your wonderful experience with us at Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially involved department to improve service. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Sue A. M. Couples - 18/07/2018 AccorHotels certified review
« A great hotel with friendly staff »

The location was really good. Rooms a good size and very comfortable beds. Would highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang! We are glad that good location, comfortable bed and the large room, especially the friendly staff for your refresh before leaving for another trip have inspired you and brought memorable experiences. Thank you for your kind feedback, and we hope to welcome you back to Nha Trang in the near future. Sincerely, Remi Faubel General Manager

Jacinta T. Families - 16/07/2018 AccorHotels certified review
« Too noisy and too busy in restaurant for seats »

Average. Rooms good but no moisturizer or attention to detail. Not enough elevators for a building of this scale. Not enough tables in the restaurant so our family had to split up on 2 different mornings and share tables with some Chinese people who had terrible table manners. Pool was tiny. Great location though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G.T Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do admit that the lifts, the table at our restaurant and space at the pool could be challenging during high occupancy periods of the hotel, though we are currently attending this shortfall and reviewing different options to improve the level of comfort during those periods. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problems and prevent future occurrence. I do hope we will have the opportunity to welcome you back at Novotel Nha Trang and be able to give you a more impressive arrival experience Sincerely, Remi Faubel General Manager

Brett Families - 13/07/2018 AccorHotels certified review
« good »

good. location was good. rooms were great. pool was ok. breakfast was just alright.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive your feedback. I will share your comments with our team. We regret that our breakfast and service at restaurant did not meet your expectations. Your comment has been carefully noted and will be taken into account for next training. We also have many plans to train our staff to get better skill serving guest. Your feedback is extremely valuable to us as it helps us improve the quality of our service better meet your needs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Samantha Friends - 12/07/2018 AccorHotels certified review
« nice scenery from balcony »

i very satisfied with novotel nha trang.staff very friendly and helpful.breakfast was very nice.. i sure will come back with all novotel hotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M, Thank you for sharing your wonderful review . I was very pleased that you enjoyed your experience and that our team was able to offer you their usual hospitality. Thank you for your compliments about our great service, amazing location and our lovely staffs. I shall proudly share your kind words to our entire team, a great way to celebrate their passion in work. I am looking forward to welcoming you back very soon for another exquisite journey with us. Feel Welcome, Remi Faubel General Manager

Trần T. T. Business - 10/07/2018 AccorHotels certified review
« It should be improved to use paper to repalce plastic packaging in room products. »

- toothbrush is packaged in plastic (unlike) proposal paper. - soap is packaged in plastic (unlike) proposal paper. - water plastic bottle (unlike). Propose glass. - proposal paper bags to repalce plastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We always actively response and participate in other activities and program of Planet 21 to contribute to the environment protection. Refers to the changing from using paper bag instead of plastic bag in the hotel, our hotel's managers were informed, and we are going to apply it in the soonest time possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Remi Faubel General Manager

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