Novotel Nha Trang Hotel 4 stars

I am very sorry for the novotel hotel increasingly down. The room is cleaned every day but the floor of bathroom is not cleaned. In the corridor, there was a group of guests screaming and laughing loudly from midnight till near the morning but there was no security guard to remind them, causing us to wake up and not sleep until nearly morning. I had a buffet for dinner, but the food was few, the sushi was not fresh, the Vietnamese Pho, the Bun was poorly cooked, and that night, there were only 5 tables to eat, and I understood that Due to the poor quality of the buffe so no one wants to eat anymore, we can spend 50-80e to have a good buffet , not want to spend 20e for such a bad buffe dinner , instead of You increase the price of buffe and make quality then I think a lot of customers will come to eat. In the pool area, there is often no staff. I want to find them to ask for towels, they always sit at the back of the reception desk to text phones and play games. Perhaps it was only sitting to avoid the camera of the hotel. Spa services are also not good. This time I was really disappointed at the Novotel. With the price is almost the same as the Sheraton hotel, but later I will choose Sheraton to stay, not Novotel. I used to be at Novotel 3 years ago and it feels good . Especially Phan Thiet novotel, very good. But this time at Novotel nha trang , I was really disappointed because of the poor quality and service .

Overall is Fine

The staff are very friendly and nice.

I was proud of accor.

Could not fault anything. Felt like part of the family. Just want to come back :-)

I will be back, I like novotel Nha Trang, it's good location, good service, staffs were great, full support and friendly, only the swimming pool is small, but the beach very nice and good service.

It was a trip for celebrating my mom’s 60th birthday and you made it perfect. Thank you.

We only had three nights here but were made to feel very welcome immediately upon arrival. Lovely room, gorgeous view, centrally located and exceptional staff - a very special mention to Anna who went above and beyond to ensure everything went smoothly and our stay was a memorable one. Thank you!

Fabulous hotel, great location, directly across the road from the beach. Staff were amazing, so friendly and helpful. Room was beautiful, view amazing. Excellent value for money. Food and drinks excellent.

Smooth check-in. Kind attentive staff. Excellent amenities. Great location. Excellent beach just across the road.

we stayed 3 nights but had to checkout earlybecause of flight time.hotel was nice and comfortable had agood time ,room comfortable breakfast good would stay again thankyou.restaurant manager at breakfast was nice and attentive as well

I will be sure to chose your hotel next time in Nha Tang

Very relax & comfort hotel, the people are very friendly & thoughtful. Would like to express my special gratitude & thankfulness towards Ms Vo Hoang Nhu Xuan for her extended help in assisting me & my colleague of securing the next available flight back to HCMC & also the connecting flight back to Sg due to cancellation of our original flight. She work past her normal working hour & responsibility & help us with our changes of flight schedule, this is our of her job scope & we greatly appreciate & thank to her extended assistance despite it was past her work time. Thank you very much & we hope to be back someday either for business trip or family vacation. Novotel will still be our first choice of hotel when we travel abroad.

As always from start to finish the staff made our stay perfect. We're always welcomed "home" and that's exactly how it feels.

Tat ca moi thu that Ok