Hotel - Novotel Nha Trang
Novotel Hotel Novotel Hotel

Novotel Nha Trang Hotel

4.5/5 2,062 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

  • 154 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 3,044 reviews

Our guest reviews for Novotel Nha Trang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,062 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jacinta T. Families - 16/07/2018 AccorHotels certified review
« Too noisy and too busy in restaurant for seats »

Average. Rooms good but no moisturizer or attention to detail. Not enough elevators for a building of this scale. Not enough tables in the restaurant so our family had to split up on 2 different mornings and share tables with some Chinese people who had terrible table manners. Pool was tiny. Great location though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G.T Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do admit that the lifts, the table at our restaurant and space at the pool could be challenging during high occupancy periods of the hotel, though we are currently attending this shortfall and reviewing different options to improve the level of comfort during those periods. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problems and prevent future occurrence. I do hope we will have the opportunity to welcome you back at Novotel Nha Trang and be able to give you a more impressive arrival experience Sincerely, Remi Faubel General Manager

Brett Families - 13/07/2018 AccorHotels certified review
« good »

good. location was good. rooms were great. pool was ok. breakfast was just alright.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive your feedback. I will share your comments with our team. We regret that our breakfast and service at restaurant did not meet your expectations. Your comment has been carefully noted and will be taken into account for next training. We also have many plans to train our staff to get better skill serving guest. Your feedback is extremely valuable to us as it helps us improve the quality of our service better meet your needs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Samantha Friends - 12/07/2018 AccorHotels certified review
« nice scenery from balcony »

i very satisfied with novotel nha trang.staff very friendly and helpful.breakfast was very nice.. i sure will come back with all novotel hotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M, Thank you for sharing your wonderful review . I was very pleased that you enjoyed your experience and that our team was able to offer you their usual hospitality. Thank you for your compliments about our great service, amazing location and our lovely staffs. I shall proudly share your kind words to our entire team, a great way to celebrate their passion in work. I am looking forward to welcoming you back very soon for another exquisite journey with us. Feel Welcome, Remi Faubel General Manager

Trần T. T. Business - 10/07/2018 AccorHotels certified review
« It should be improved to use paper to repalce plastic packaging in room products. »

- toothbrush is packaged in plastic (unlike) proposal paper. - soap is packaged in plastic (unlike) proposal paper. - water plastic bottle (unlike). Propose glass. - proposal paper bags to repalce plastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We always actively response and participate in other activities and program of Planet 21 to contribute to the environment protection. Refers to the changing from using paper bag instead of plastic bag in the hotel, our hotel's managers were informed, and we are going to apply it in the soonest time possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Remi Faubel General Manager

Janine K. Families - 10/07/2018 AccorHotels certified review
« Staff are very helpful and friendly. Pool is great Buffet breakfast had an excellent range of food. »

Great location. Amenities are very good. Room was great size for our fMily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K, It is with great pleasure to read your generous review appreciating about the amenities and the swimming pool. The huge breakfast for both Eastern & Western guests, the ideal location for tourists, the attentive customer service from our staff. ... that you received during staying with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming your beautiful family and you back as your assurance of return in the future! Sincerely, Remi Faubel General Manager

Gerard Families - 07/07/2018 AccorHotels certified review
« Great place to syay »

Second time to Nha Trang but first time at Novotel. Would not stay anywhere else. Excellent room, great staff that provided excellent service especially front reception manager and another male staff member at reception. Highly recommended if visiting Nha Trang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. Could you please share with us more experience about breakfast at our restaurant? I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

A G. Couples - 06/07/2018 AccorHotels certified review
« Mr A Griffrith »

The check in was very quick and easy. The room was excellent. I loved the view from the balcony. The staff were always very happy and pleasant to talk to me. Mr Thi at reception is always particularly friendly and is concerned about my wellbeing and looks after me. Breakfast was excellent which I had everyday - a great choice of Eastern and Western dishes. I was allowed a late checkout of 12:30 which was great because I got to the airport without having to wait too long for my flight. Overall Novotel Nha Trang is a fabulous destination and less expensive than some other hotels at the prestigious sea front.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G, We would like to thank you for choosing our hotel as your accommodation choice during your recent trip to Nha Trang. We are delighted to learn that you are enjoyable with our great location with beautiful beach as well as our service from friendly staffs.Your kind comment will be sent to all our staffs, especially Mr. Thi, as a great motivation for their working spirit. Once again, thank you very much for sharing your concerns and your continued support. And we all look forward to welcoming you again soon at Novotel Nha Trang. Feel Welcome, Remi Faubel General Manager

Phung N. Families - 01/07/2018 AccorHotels certified review
« Really had excellent and pleasured time at Novotel »

Really enjoyed the 2 days at Novotel. The service is excellent, starting from the check-in, restaurant, the pool, the spa.. They're all smiling, so polite and very friendly. Incredible experience for me, never forget their smile... I feel like i am in a different world, no hassle but just smile... Big thanks to all of you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, Thank your for staying with us and sharing your recent experience at our hotel. What a fantastic working day for Novotel Hotel entire team when we received your great comment about us. What you had shared gave us a big encouragement for what we have and are doing day by day to meet our value guest's desire. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel General Manager

Trịnh V. V. Business - 30/06/2018 AccorHotels certified review
« Very good service. »

Nice staff, good food and nice room. the swimming pool is small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V, Thank you for taking the time to share your recent experience at Novotel Nha Trang. It was very warming to read how you appreciated our bed and the hotel view. On the over side, I am deeply sorry to read that your experience with the breakfast and swimming pool was not up to your standards. Rest assures that your constructive comments concerning our bar and breakfasts are vital for us to continue improving our services. On behalf of the entire team at Novotel Nha Trang, I would like to thank you very much for staying with us. It has been a pleasure for us to have you as our guests. I sincerely hope this experience does not impair your trust in Novotel Nha Trang as well on Accorhotels. Yours in Hospitality Remi Faubel

Trần D. P. Families - 30/06/2018 AccorHotels certified review
« Nice time in Novotel »

Very nice hotel with great service and sea view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P, A very warm thank you for taking the time and share your wonderful experience with us. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel

Shannob F. Couples - 29/06/2018 AccorHotels certified review
« 5 star experience in every aspect »

Couldnt be happier will definately come back to stay again wouldnt stay anywhere else!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. Could you please share with us more experience about our Fitness center? I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Scott O. Business - 28/06/2018 AccorHotels certified review

Very good service that made me feel very welcome - room is always good - my only comment for improvement would be breakfast which I think does not match other hotels in this price range in Vietnam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O, Thank you for taking your very precious time to share your staying experience at our hotel. We are so happy that we did our great job to offer you a luxury hotel and professional service staffs. All your kind comment had been shared to our entire team as a fantastic way to celebrate their passion in work. Besides that, we regret that our breakfast did not meet your expectations. Your comment has been carefully noted and will be taken into account for next training. Your feedback is extremely valuable to us as it helps us improve the quality of our service better meet your needs I am looking forward to welcoming you back very soon for another exquisite journey with us. Feel Welcome, Remi Faubel General Manager

Hang N. Families - 28/06/2018 AccorHotels certified review
« excellent »

Nice view, clean hotel, enthusiastic staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Minwei Couples - 27/06/2018 AccorHotels certified review
« excellent stay in Nha Trang »

it's excellent stay in Nha Trang. My wife and i stayed 2 nights at Novotel Nha Trang. all staffs are very nice and helpful. The view in the room is also great to see the ocean. We had one dinner in the hotel restaurant, and the buffet is so good. thanks to the relationship manager, and she is very kind to take care of us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z, Warm greeting from Novotel Nha Trang and thank you for taking your precious time to share you stay experience at our hotel. What a delight to read your kind comment and we are happy that you had enjoyed your stay with our beautifullocation, good service and efficient staffs. Your kindness will be expressed to your entire team, a special way to encourage our team's work spirit. I am looking forward to welcoming you back very soon for another amazing journey with us. Feel Welcome, Remi Faubel General Manager

Keith F. Couples - 24/06/2018 AccorHotels certified review
« great location, excellent staff. »

perfect place on the beach to get a great view of everything going on . staff very helpful. breakfast was a good selection and always had made what we asked for ie poached eggs brought to our table . great gym for our daily workout again staff very courteous . thanks for a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F, Thank you for staying with us during your business trip and sharing your review. Delighted to know that you enjoyed our room with great view and great help provided by our service staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them. I was truly sorry to read that the welcome drink wasn't fully enjoyable. I already shared your review with the team members involved. Thanks to constructive feedback such as yours; we will work on it in order to get more satisfaction from our guests. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager

Ian B. Solo - 24/06/2018 AccorHotels certified review
« A wonderful holiday with fantastic staff. »

Everything was perfect for the whole week. I was thrilled by the kindness of all. I am grateful for the trips organised by the wonderful lady in charge of tours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are most delighted to hear of your generous compliments regarding the service you have received from our dedicated staff on this occasion. At Novotel, we pride ourselves with serving guests with distinction and we are glad that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. In particularly, you loved our tour, the customer service with the friendliness and willingness of our staff…. that contributed to making your day a memorable. We will share your kind words with all the team especially Ms. Anna - the lady in charge of tour to inspire them to constantly work towards delivering genuine service for all guests. Thank you again for sharing your experience, and we are looking forward to seeing you back soon with us in the nearest time. Sincerely, Remi Faubel General Manager

L. Y. H. Couples - 22/06/2018 AccorHotels certified review
« Great »

The employees are kind and clean and organized. The customer received the inconvenience quickly and accurately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Thank you so much for taking time to share your experiences in details during your stay at Novotel Nha Trang! Your great compliments about the attentive customer service from our staff, the clean and organized room, ... will be shared with the whole team members to let them know their dedication has been recognized. Your kind words will be a great encouragement for all of us to strive further in the hospitable services. Thank you again for sharing your experience, and we look forward to welcoming you for another wonderful & memorable holiday in the future. Sincerely, Remi Faubel General Manager

Anonymous Couples - 22/06/2018 AccorHotels certified review
« Mr DJ V. »

Excellent service, Value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.DJ V, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Chuamb Couples - 20/06/2018 AccorHotels certified review
« Great location hotel »

Great location, a lot of restaurants nearby, sea view, beach in front of hotel. Friendly and helpful staffs in the hotel. The only bad things is the non stop car horn sound from the busy road. After closed the balcony door, the volume of sound reduce a lot but for those light sleeper may be is problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, Thank your for staying with us and sharing your recent experience at our hotel. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission. I was truly regret to read that your staying experience wasn't fully enjoyable due to the noise outside from the road. But actually that was out of our control. Maybe next time if you can give us an opportunity to serve you again, you can choose the accommodation with another type of room with different view has half sea-view and half city view to deduct the noise from outside. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager

Tracy T. Friends - 18/06/2018 AccorHotels certified review
« Awsome »

My experience was great the rooms were great and clean..awsome view..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T, Warm greeting from Novotel Nha Trang and thank you for taking your precious time to share you stay experience at our hotel. What a delight to read your kind comment and we are happy that you had enjoyed your stay with our beautifullocation, good service and efficient staffs. Your kindness will be expressed to your entire team, a special way to encourage our team's work spirit. I am looking forward to welcoming you back very soon for another amazing journey with us. Feel Welcome, Remi Faubel

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