Novotel Nha Trang Hotel 4 stars

TripAdvisor rating 4.5/5 2,212 reviews
Novotel Nha Trang
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+ 23 Services
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Room 1

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Children's age
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  • I cannot take advantage of the Members' rate

Hotel extras

  • Airy contemporary rooms complete with sea view balconies

  • Free WiFi & WebCorner on a Mac

  • Eastern and Western dining with beach views

  • Modern fitness centre & spa

  • City centre: close to tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NHA TRANGPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076
nha trang
viet nam

Tel: +842586256900

Fax: (+84)258/6256901

Contact email

Check-in from 14h00

Check out up to 12h00

  • LIEN TINH BUS STATION :   LIEN TINH BUS ST

  • By plane

    NHA TRANG At 35km / 21.75 miles - Shuttle paying

GPS :12.237973, 109.196581

Our accommodations

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

Standard Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior with 1 Kingsize Bed Ocean View

  • Max. number of persons: 3
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds Ocean View

  • Max. number of persons: 3
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive with 1 Kingsize Bed Ocean View

  • Max. number of persons: 3
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive with 2 Single Beds Ocean View

  • Max. number of persons: 3
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 king-size bed Ocean View

  • Max. number of persons: 3
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 101
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Settle down on one of our spacious couches at Le Bar, located on the ground floor. Enjoy rich afternoon coffee or swing by at night for a balanced cocktail. The daily HAPPY HOUR offers 50% off on selected drinks, valid between 05:00 PM and 08:00 PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Lather on some suntan lotion and kick up your legs at the Pool Bar with daily buy 1 get 1 free drinks during happy hour (midday to 2:30PM). Located on the 3rd floor by the In Balance Spa and the fitness center.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Nha Trang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

4,006 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,212 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

staff friendly

Customer review rating 4.7/5

Joe Friends - 11/09/2019 AccorHotels review

All the staff are friendly and helpful. The breakfast is full of varieties and delicious. However the dinner is so so. The location is good and easy to find.

Dear Mr. P, Thank you for your comment regarding your recent stay at Novotel Nha Trang, We're so delighted to learn that you had an overall nice stay with almost every aspect of our hotel. Your kind words will be share to all the team member and definitely serve as an precious encouragement for us to strive further in our hospitality. Please rest assured that we will take appropriate measures to improve our services as your mentioned concerns. About the late check out benefit, please be informed that normally there would be a surcharge for it but we did try our best to provide the free late check out for you. As our check-in time is 02:00 pm, so we need time to prepare the room for new arrival guest. Once again, thank you for sharing your experience. We look forward to welcoming you next time at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

Awesome in Nha Trang

TripAdvisor rating 4.5/5

kaninl858 Friends getaway - 11/09/2019 TripAdvisor review

I've stay with this hotel for 2 nights and I enjoyed everpart of them. Everything is well. The room is nice, spacious and fantastic view. restaurants and bar are good. Spa, pool and gym also good equipment there. This is successful hotel

Dear kaninl858 Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with every aspect of our hotel. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is truly a precious encouragement to drive us go further. We very much appreciate your compliments and will definitely pass them to all the team members. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Kindly help request and ask

Customer review rating 4.7/5

C. J. Families - 10/09/2019 AccorHotels review

Feeling Like to be friend

Dear Mr. C Thank you so much for your comment and your loyalty towards to AccorHotels Novotel Nha Trang, We're so delighted to learn that you had an overall good stay with almost every aspect of our hotel. It is always a great pleasure to receive positive feedback. Your kind words will surely be passed on to all the team and definitely serve as encouragement for them to strive further in our hospitality. Please also be informed that your room did get an upgrade from Standard type to Superior Ocean View type as the benefit of your membership. For your next visit, our staff will definitely confirm it more clearly to avoid any confusion. Once again, thank you for sharing your experience. We look forward to welcoming you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

good room, nice view and good service

Customer review rating 4.7/5

Hong H. Families - 10/09/2019 AccorHotels review

good room, nice view and good service

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Awesome hotel in Nha Trang

Customer review rating 4.7/5

Kanin L. Friends - 09/09/2019 AccorHotels review

This hotel is awesome. Everthing went well. All process is beyond my expectiation, I enjoyed checkin room breakfast dinner gym pool and spa.

Dear Mr. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Service and quality are not as good as 5 years ago

Customer review rating 4.7/5

Thi T. A. P. Families - 08/09/2019 AccorHotels review

I am very sorry for the novotel hotel increasingly down. The room is cleaned every day but the floor of bathroom is not cleaned. In the corridor, there was a group of guests screaming and laughing loudly from midnight till near the morning but there was no security guard to remind them, causing us to wake up and not sleep until nearly morning. I had a buffet for dinner, but the food was few, the sushi was not fresh, the Vietnamese Pho, the Bun was poorly cooked, and that night, there were only 5 tables to eat, and I understood that Due to the poor quality of the buffe so no one wants to eat anymore, we can spend 50-80e to have a good buffet , not want to spend 20e for such a bad buffe dinner , instead of You increase the price of buffe and make quality then I think a lot of customers will come to eat. In the pool area, there is often no staff. I want to find them to ask for towels, they always sit at the back of the reception desk to text phones and play games. Perhaps it was only sitting to avoid the camera of the hotel. Spa services are also not good. This time I was really disappointed at the Novotel. With the price is almost the same as the Sheraton hotel, but later I will choose Sheraton to stay, not Novotel. I used to be at Novotel 3 years ago and it feels good . Especially Phan Thiet novotel, very good. But this time at Novotel nha trang , I was really disappointed because of the poor quality and service .

Dear Ms. A, Thank you for your comment regarding your recent stay at Novotel Nha Trang. We regret to hear that some services fell short of your expectations this time. Please allow us to express our sincerest apology. At Novotel Nha Trang, we strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. Although we never want to learn that a guest has had a bad experience, comments such as yours allow us to take an honest look at our operations and make necessary improvements. Please be assured that we've taken your feedback very seriously and have ensured that necessary training is in place to improve the services rendered by the team. We appreciate your shared concerns, and we sincerely hope to have another the opportunity to bring you a better image of our hospitality in the near future. Best regards, Remi Faubel General Manager

Fine Front beach experience hotel

Customer review rating 4.7/5

Paweenga Friends - 06/09/2019 AccorHotels review

Overall is Fine

Dear Ms. M, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with us. On the other hand, it is regretted to learn that there were some minor issues. We appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

Friendly

Customer review rating 4.7/5

Scott L. Friends - 04/09/2019 AccorHotels review

The staff are very friendly and nice.

Dear Mr. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on the attentive customer service were up to your expectations throughout your stay here with us. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Look forward to seeing you back soon. Sincerely, Remi Faubel General Manager

Everything was perfect.

Customer review rating 4.7/5

In Y. L. Friends - 02/09/2019 AccorHotels review

I was proud of accor.

Dear Ms. L, No word can express our joy to see our associates went above and beyond their excellent to exceed your expectation and to leave such impress on you on this occasion ! This is an encouragement for us to strive more to dedicate the hospitable service to all guests at always Looking forward to welcoming you should your trip bring you to Novotel Nha Trang again! Sincerely, Remi Faubel General Manager

Beautiful - can't wait to come back!!

Customer review rating 4.7/5

Lee C. Friends - 30/08/2019 AccorHotels review

Could not fault anything. Felt like part of the family. Just want to come back :-)

Dear Ms. C, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Good location, good service

Customer review rating 4.7/5

P. M. T. Friends - 27/08/2019 AccorHotels review

I will be back, I like novotel Nha Trang, it's good location, good service, staffs were great, full support and friendly, only the swimming pool is small, but the beach very nice and good service.

Dear Mr. T, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Very nice

Customer review rating 4.7/5

He. S. Families - 26/08/2019 AccorHotels review

It was a trip for celebrating my mom’s 60th birthday and you made it perfect. Thank you.

Dear Ms. S, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Great location and fabulous staff

Customer review rating 4.7/5

Barb Couples - 25/08/2019 AccorHotels review

We only had three nights here but were made to feel very welcome immediately upon arrival. Lovely room, gorgeous view, centrally located and exceptional staff - a very special mention to Anna who went above and beyond to ensure everything went smoothly and our stay was a memorable one. Thank you!

Dear Ms. C, Thank you so much for your WOW comment regarding your recent stay at Novotel Nha Trang, There is no word to express our joy receiving such an amazing compliment like yours. This is honestly the best reward for our staff's hard-working and hospitality. Your kind word will surely be passed on to all the team member, especially to Anna, and definitely serve as an precious encouragement for us to drive further to bring you the highest level of services. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Novotel Nha Trang

Customer review rating 4.7/5

Helen Friends - 23/08/2019 AccorHotels review

Fabulous hotel, great location, directly across the road from the beach. Staff were amazing, so friendly and helpful. Room was beautiful, view amazing. Excellent value for money. Food and drinks excellent.

Dear Ms. C, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Superb hospitality

Customer review rating 4.7/5

Kanagasingam Couples - 23/08/2019 AccorHotels review

Smooth check-in. Kind attentive staff. Excellent amenities. Great location. Excellent beach just across the road.

Dear Mr. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

ann from front office helped us so much when we had a problem.she helped us so much thank you ann

Customer review rating 4.7/5

Robert M. Couples - 22/08/2019 AccorHotels review

we stayed 3 nights but had to checkout earlybecause of flight time.hotel was nice and comfortable had agood time ,room comfortable breakfast good would stay again thankyou.restaurant manager at breakfast was nice and attentive as well

Dear Mr. M, Thank you so much for your WOW comment regarding your recent stay at Novotel Nha Trang, There is no word to express our joy receiving such an amazing compliment like yours. This is honestly the best reward for our staff's hard-working and hospitality. Your kind word will surely be passed on to all the team member, especially to Ann, and definitely serve as an precious encouragement for us to drive further to bring you the highest level of services. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

efficient and very friendly and helpful

Customer review rating 4.7/5

Mark R. Business - 20/08/2019 AccorHotels review

I will be sure to chose your hotel next time in Nha Tang

Dear Mr. R, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with us. On the other hand, it is regretted to learn that there were some minor issues, especially our quality of food and beverages. We appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

Superb service & hospitality.

Customer review rating 4.7/5

Eric O. Business - 18/08/2019 AccorHotels review

Very relax & comfort hotel, the people are very friendly & thoughtful. Would like to express my special gratitude & thankfulness towards Ms Vo Hoang Nhu Xuan for her extended help in assisting me & my colleague of securing the next available flight back to HCMC & also the connecting flight back to Sg due to cancellation of our original flight. She work past her normal working hour & responsibility & help us with our changes of flight schedule, this is our of her job scope & we greatly appreciate & thank to her extended assistance despite it was past her work time. Thank you very much & we hope to be back someday either for business trip or family vacation. Novotel will still be our first choice of hotel when we travel abroad.

Dear Mr. O, Thank you for welcoming back and sharing such a lovely review and your recommendation of the hotel during your stay here. We are glad that our service particularly on friendly staff, comfortable room and the prompt & attentive customer service -especially Ms. Xuan- were up to your expectations throughout your stay here with us. Your kind words have been shared with the team as an encouragement for all of them to continuously strive to provide the best quality of service possible. Look forward to seeing you back soon. Sincerely, Remi Faubel General Manager

Perfection

Customer review rating 4.7/5

Martin D. Couples - 07/08/2019 AccorHotels review

As always from start to finish the staff made our stay perfect. We're always welcomed "home" and that's exactly how it feels.

Dear Mr. D, Please accept our sincere thanks for your WOW comment regarding your recent stay at Novotel Nha Trang, There is no word can express our joy to see our associates went above and beyond their excellent to exceed your expectation and to leave such impress on you on this occasion. We are more than happy to hear that you had an enjoyable stay with every aspect of our hotel. Your amazing words will be passed on to our staff. We truly believe that all the team would be motivated when their performance has been recognized by such wonderful compliments like yours. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another magnificent journey, in very near future. Wish you all the best, Regards, Remi Faubel General Manager
Customer review rating 4.7/5

Mai L. Families - 07/08/2019 AccorHotels review

Tat ca moi thu that Ok

Kính gửi Chị L, Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của Chị liên quan tới thời gian quý khách nghỉ tại Novotel Nha Trang. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của Chị với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn Chị một lần nữa vì đã chia sẻ cảm nhận của mình và chúng tôi hi vong sẽ được đón tiếp Chị và gia đình nhiều lần nữa khi quay lại Nha Trang. Trân trọng, Remi Faubel General Manager
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