Novotel Nha Trang Hotel

Dear Mr. P, Thank your for staying with us and sharing your recent experience at our hotel. What a fantastic working day for Novotel Hotel entire team when we received your great comment about us. What you had shared gave us a big encouragement for what we have and are doing day by day to meet our value guest's desire. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel General Manager

Dear Mr. V, Thank you for taking the time to share your recent experience at Novotel Nha Trang. It was very warming to read how you appreciated our bed and the hotel view. On the over side, I am deeply sorry to read that your experience with the breakfast and swimming pool was not up to your standards. Rest assures that your constructive comments concerning our bar and breakfasts are vital for us to continue improving our services. On behalf of the entire team at Novotel Nha Trang, I would like to thank you very much for staying with us. It has been a pleasure for us to have you as our guests. I sincerely hope this experience does not impair your trust in Novotel Nha Trang as well on Accorhotels. Yours in Hospitality Remi Faubel

Dear Mr. P, A very warm thank you for taking the time and share your wonderful experience with us. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel

Dear Mr. F, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. Could you please share with us more experience about our Fitness center? I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Dear Mr. O, Thank you for taking your very precious time to share your staying experience at our hotel. We are so happy that we did our great job to offer you a luxury hotel and professional service staffs. All your kind comment had been shared to our entire team as a fantastic way to celebrate their passion in work. Besides that, we regret that our breakfast did not meet your expectations. Your comment has been carefully noted and will be taken into account for next training. Your feedback is extremely valuable to us as it helps us improve the quality of our service better meet your needs I am looking forward to welcoming you back very soon for another exquisite journey with us. Feel Welcome, Remi Faubel General Manager

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Dear Ms. Z, Warm greeting from Novotel Nha Trang and thank you for taking your precious time to share you stay experience at our hotel. What a delight to read your kind comment and we are happy that you had enjoyed your stay with our beautifullocation, good service and efficient staffs. Your kindness will be expressed to your entire team, a special way to encourage our team's work spirit. I am looking forward to welcoming you back very soon for another amazing journey with us. Feel Welcome, Remi Faubel General Manager

Dear Mr. F, Thank you for staying with us during your business trip and sharing your review. Delighted to know that you enjoyed our room with great view and great help provided by our service staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them. I was truly sorry to read that the welcome drink wasn't fully enjoyable. I already shared your review with the team members involved. Thanks to constructive feedback such as yours; we will work on it in order to get more satisfaction from our guests. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager

Dear Mr. I, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are most delighted to hear of your generous compliments regarding the service you have received from our dedicated staff on this occasion. At Novotel, we pride ourselves with serving guests with distinction and we are glad that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. In particularly, you loved our tour, the customer service with the friendliness and willingness of our staff…. that contributed to making your day a memorable. We will share your kind words with all the team especially Ms. Anna - the lady in charge of tour to inspire them to constantly work towards delivering genuine service for all guests. Thank you again for sharing your experience, and we are looking forward to seeing you back soon with us in the nearest time. Sincerely, Remi Faubel General Manager

Dear Mr. L, Thank you so much for taking time to share your experiences in details during your stay at Novotel Nha Trang! Your great compliments about the attentive customer service from our staff, the clean and organized room, ... will be shared with the whole team members to let them know their dedication has been recognized. Your kind words will be a great encouragement for all of us to strive further in the hospitable services. Thank you again for sharing your experience, and we look forward to welcoming you for another wonderful & memorable holiday in the future. Sincerely, Remi Faubel General Manager

Dear Mr.DJ V, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Dear Ms. C, Thank your for staying with us and sharing your recent experience at our hotel. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission. I was truly regret to read that your staying experience wasn't fully enjoyable due to the noise outside from the road. But actually that was out of our control. Maybe next time if you can give us an opportunity to serve you again, you can choose the accommodation with another type of room with different view has half sea-view and half city view to deduct the noise from outside. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager

Dear Ms. T, Warm greeting from Novotel Nha Trang and thank you for taking your precious time to share you stay experience at our hotel. What a delight to read your kind comment and we are happy that you had enjoyed your stay with our beautifullocation, good service and efficient staffs. Your kindness will be expressed to your entire team, a special way to encourage our team's work spirit. I am looking forward to welcoming you back very soon for another amazing journey with us. Feel Welcome, Remi Faubel

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that the breakfast did not meet your expectations. We well noted your valuable concerns and will immediately conduct essential trainnings to improve in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Dear Ms. H, Thank you for staying with us during your trip and sharing your review. Delighted to know that you enjoyed our room with great view and great help provided by our service staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them. I shall proudly share your kind words to our entire team, especially Ann, a great way to celebrate their passion in work. I was truly sorry to read that your breakfast experience and Wifi service did not reflect the high quality that we usually provide to our guests. I already shared your review with the team members involved. Thanks to constructive feedback such as yours; we will work on it in order to get more satisfaction from our guests. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager