Hotel - Novotel Nha Trang
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Novotel Nha Trang Hotel

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4.5/5 2,053 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NHA TRANG
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Novotel Nha Trang offers four kinds of rooms: Standard, Superior, Deluxe and Suite. All include balcony and sea views.

  • 154 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,966 reviews

Our guest reviews for Novotel Nha Trang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,053 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
K.k L. Friends - 14/06/2018
« good »

We are enjoy the sea view in our room , the room is clean and comfortable , and the staffs is kindly and helpful , we like your hotel and we will pick your hotel again if we go nha trang next time ! but one thing can improve ... there are not too much choose for the breakfast , but the first day i ate the pho in your hotel , it was very good !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that the breakfast did not meet your expectations. We well noted your valuable concerns and will immediately conduct essential trainnings to improve in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

AccorHotels certified review
Jennifer H. Friends - 13/06/2018
« Really well run hotel with great staff »

Was made to feel special from the moment we checked in! Fabulous room with a great view, very clean and great amenities. Have already recommended the hotel to friends, and will definately be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, Thank you for staying with us during your trip and sharing your review. Delighted to know that you enjoyed our room with great view and great help provided by our service staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them. I shall proudly share your kind words to our entire team, especially Ann, a great way to celebrate their passion in work. I was truly sorry to read that your breakfast experience and Wifi service did not reflect the high quality that we usually provide to our guests. I already shared your review with the team members involved. Thanks to constructive feedback such as yours; we will work on it in order to get more satisfaction from our guests. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager

AccorHotels certified review
A M. P. Friends - 12/06/2018
« We enjoyed the food, room, gym and friendly, helpful staff »

We appreciated the security staff assisting us across the road as we found this a daunting experience! Our breakfast was mostly enjoyed, we missed the lovely Vietnam sugar bananas and juicy pineapple. The coffee from the lobby bar was the best we had whilst in Vietnam and we tried lots. We liked our room, used the gym but found the pool usually crowded so avoided that area. Best of all was the staff who were friendly, helpful and always cheerful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, Thank you for staying with us during your trip and sharing your review. Delighted to know that you enjoyed our room with good service and breakfast provided by our staffs. Your kind word has passed to all our staffs and it definitely is the most valuable motivation with them. I was truly sorry to read that you didn't get full enjoyed experience at our swimming pool. I already shared your review with the team members as well as solution to recover in near future. I hope you will give us the opportunity to offer you memorable memories should you decide to visit us again in the future. Feel welcome, Remi Faubel General Manager

AccorHotels certified review
N. V. V. C. Families - 11/06/2018

a little bit frustrated with a view from my room (at level 4) while I booked your hotel more than 1 month in advance!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NVC We very much appreciate your comments regarding your stay at the Novotel Nha Trang. Your mentions will be taken into account in order to provide further improvements towards our guest's satisfaction. Nonetheless, please take into consideration that our standard room from 4th to 9th floor on beside of the building, our staff will pay attention all specials request on the booking, unfortunately, we did not receive any request from your booking, we already take note on your profile for well arrangement on your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be our pleasure to welcome you back again during your next trip in Nha Trang. Sincerely, Remi Faubel General Manager

AccorHotels certified review
L. Y. K. Families - 09/06/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

AccorHotels certified review
Lk T. Business - 09/06/2018
« beauty view and nice trip »

I lived at your hotel at Rm 705. From the window, there are nice view at my room. There are excitment view on the beach. I hope nice trip in the future on your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, Thank you so much for taking time to share your experiences in details during your stay with us. Your great compliments about the view and the comfortable room will be shared with the whole team members to let them know their dedication has been recognized. Your kind words will be a great encouragement for all of us to strive further in the hospitable services. We look forward to welcoming you for another wonderful & memorable holiday in the future Sincerely, Remi Faubel General Manager

AccorHotels certified review
L. T. H. O. Families - 09/06/2018

Very enjoyfull

Our hotel has responded to the review
Our hotel has responded to the review

Kính gửi Chị O, Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của Chị liên quan tới thời gian nghỉ tại Novotel Nha Trang. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của chị với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn chị một lần nữa vì đã chia sẻ cảm nhận của chị và chúng tôi hy vọng sẽ được đón tiếp chị quay lại khách sạn một ngày không xa. Trân trọng, Remi Faubel General Manager

AccorHotels certified review
N. L. C. Families - 08/06/2018
« I was totally happy & satisfied about my short trip ( 4days ) in Nha Trang & stayed at Novotel »

Good breakfast Nice view Cleaned room Nice & professional staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

AccorHotels certified review
Terrense L. Couples - 05/06/2018
« need a bit of renovation, but in general perfect »

perfect experience, room superb! the only thing i'm not that satisfied was the bath tub of my room, the water flows toooooo slow to fill. it takes me 45mins or more to get enough water in the tub to dip myself into. this is the only thing i think that needs to improve. in general, perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Thank your for staying with us and sharing your recent experience at our hotel. What a fantastic working day for Novotel Hotel entire team when we received your great comment about us. Regarding the bathtub we will take the comment on board and when we do an upgrade we will ensure that we incorporate your feedback. What you had shared gave us a big encouragement for what we have and are doing day by day to meet our value guest's desire. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel General Manager

AccorHotels certified review
Celine T. Families - 04/06/2018
« Great and perfect! »

We received a great service from Novotel team. The warm welcome and nice service make our holiday in Nha Trang perfect and unforgettable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T, Thank you for sharing your amazing review for our hotel. I am glad to know that you had an enjoyable stay with us and our team was able to offer you their usual hospitality. It is a pleasure to read your feedback and I am sure it will inspire other travelers to visit us very soon. I am sorry to read that your breakfast experience was not up to your standards. Please accept my apologies for the inconvenience experienced. Your comments are very important to us as we will communicate them to the concerned departments in order to provide better service and prevent further discomfort for our next guests; therefore, could you please inform and explain to us what where your feelings towards our restaurant and more precisely your breakfast experience. And regarding the staff we will have more training courses to improve our staff's skill. I am looking forward to welcoming you back very soon for another exquisite journey with us. Feel welcome, Remi Faubel General Manager

AccorHotels certified review
Anonymous Families - 03/06/2018
« Great holiday »

It was great holidays in Novotel nha trang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, Thank your for staying with us and sharing your recent experience at our hotel. What a delight to read such kind words about our property and the service delivered by our dedicated team. Please rest assured that I will share your feedback with the entire team, great way to celebrate their passion and dedication to offer memorable experiences to our loyal guests. Looking forward to welcoming you again in the nearest future. Feel Welcome, Remi Faubel General Manager

AccorHotels certified review
Janet M. Couples - 02/06/2018

We really enjoyed our stay at Novotel Nha Trang. From the moment we arrived, we were made to feel welcome. All the staff were extremely helpful and polite nd nothing was too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F, Thank you for sharing your great feeling and experience when staying with us. Fantastic, meaningful and thankful feeling was what we got when receiving your great comment! From those points, we knew we successfully accomplished our mission. I shall proudly share your kind words to our entire team, that will be a great way to celebrate their passion in work. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel welcome, Remi Faubel

AccorHotels certified review
N. T. K. C. Families - 01/06/2018
« Friendly staff, best service and great position for leisure and business! »

We went for leisure this time and all family member were extremely satisfied with the staff and service at the hotel. From our Deluxe room we could enjoy sunrise and full sea view all the time. If the swimming pool could be larger, we would have full sweet memory at the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

AccorHotels certified review
L. H. A. Couples - 31/05/2018
« Nice and friendly »

Location is good and convenient, breakfast is fairly nice, drinks from the bar are actually good, room is clean and tidy, best view in town. Staff didnt meet my expectation as Novotel class, semi professional at some positions, but overall its accaptable. Will stay again if the staffs are more friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are glad that our service particularly on guest room condition with clean, tidy room and best view in town, good location were up to your expectations throughout your stay here with us. We really apologize for the non-professional of the staff at some outlet did not meet your expectation. I understand you don’t need an excuse, what you need is a service improvement, please be assured that all services performed by our staff would be supervised more carefully and the next training program will include the experience. Thank you again for sharing your experience, and we hope to welcome back you to hotel in the nearest future. Sincerely, Remi Faubel General Manager

AccorHotels certified review
Sue L. Couples - 28/05/2018
« Great location »

We enjoyed our stay at your motel very much. Staff were very helpful with any enquiry we had. Great location. Would definitely recommend your motel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, Thank you so much for taking your precious time and sharing your wonderful experience with us. It's always our best fantastic way to start our working day with kind comments like yours. I and all entire hotel team are really happy to know that you had extremely enjoyed your stay will our great view room with amenities and helpful service from attentive staffs. Your kind comment will be sent to all our staffs as a great motivation for their working spirit. Once again, thank you very much for sharing your concerns a. And we all look forward to welcoming you again soon at Novotel Nha Trang this Summer. Feel Welcome, Remi Faubel General Manager

AccorHotels certified review
Anonymous Couples - 26/05/2018
« Extremely enjoyable stay »

Friendly staff very helpful hotel was clean and in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D, Thank your for staying with us and sharing your recent experience at our hotel. What a fantastic working day for Novotel Hotel entire team when we received your great comment about us. What you had shared gave us a big encouragement for what we have and are doing day by day to meet our value guest's desire. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel General Manager

AccorHotels certified review
Marie Friends - 24/05/2018
« Every staff was so kind »

Everyone was so nice and kind to us, so we stayed so comfortablely. The room was so clean and nice view. We enjoyed the breakfast buffet. Also the spa was wonderful. I failed to sleep.. If I have a chance to go there we wanna try other restaurants and the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N, Thank your for staying with us and sharing your recent experience at our hote. What a fantastic working day for Novotel Hotel entire team when we received your great comment about us. What you had shared gave us a big encouragement for what we have and are doing day by day to meet our value guest's desire. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel Welcome, Remi Faubel

AccorHotels certified review
Anonymous Couples - 22/05/2018
« First class in every area »

Super Comfortable beds. Luxurious rooms. Extremely helpful staff. Highlight of our Vietnam holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

AccorHotels certified review
Peter S. Business - 22/05/2018
« Is a very old hotel needing an upgrade »

It is a very average 3 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear P,L, First of all, let me express our sincerest regrets that our hotel standards did not meet your expectation during your stay at Novotel Nha Trang. Please accept our profound apologies for this. At Novotel Nha Trang, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please be informed that we will do some renovation work in all the guest rooms at the end of June, with focus on hotel rooms. It is very important to us that our Le Club members receive a superior service and are enjoying their stay with us in fully. I do sincerely hope that our effort in room renovation will help you to use Novotel Nha Trang once again and the whole team would be delighted to welcoming you back to enjoy our superior service as most of other guest experiences. Sincerely, Remi Faubel General Manager

AccorHotels certified review
James W. Couples - 21/05/2018
« The Hotel helped make our whole time in Nha Trang excdellent. »

Hotel room was excellent with great view and very good amenities. Hotel staff were very helpful and friendly. The location of the Hotel is excellent for nearby shops and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W, Thank you for sharing your great feeling and experience when staying with us. Fantastic, meaningful and thankful feeling was what we got when receiving your great comment! From thoes points, we knew we successfully accomplished our mission. I shall proudly share your kind words to our entire team. Thank you again for your comments. We hope to welcome you back in the nearest future for another wonderful journey. Feel welcome, Remi Faubel General Manager

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