Hotel - Novotel Suites Montpellier
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Montpellier Hotel

3.5/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Clay tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Private beach (Nearby)
    • Rafting (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bike rack facilities (Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Karting facilities (Nearby)
    • Quad bikes (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 139 suites
  • 95 non-smoking suites
  • 2 suites for people with reduced mobility
  • 17 family suites
  • Extra bed in room for adult
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,418 reviews

Our guest reviews for Novotel Suites Montpellier

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 816 reviews
Aaron Families - 14/08/2018 AccorHotels certified review
« Montpellier overnight »

Room was quite noisy despite being at the end of corridor. The limited availability and cost of snacks when arriving late was disappointing. On a positive note the room was spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emilie M. / Novotel Suites Montpellier

Family - 12/08/2018 TripAdvisor review
« Novotel Suites Montpellier »

I chose this hotel as a stopover to shorten a long car journey. First surprise when I arrived was that the car park was full and I would have to find on street parking. I think it could be stated clearer on their website to pre-reserve parking or to arrive early. Despite checking in on-line I still had a wait to get my room key, which did not work initially so had to return to reception :(. The room itself was spacious and comfortable however even though I had a suite at the end of the corridor I was constantly hearing doors banging so there is room for improvement on the soundproofing. I arrived late with my two young children so all I wanted to do was to get them some food and off to bed. I was surprised that there wasn't a better offering of reasonably priced snacks available. I paid 34Euro for three small frozen pasta dishes. To conclude, if you are just staying a night and have already eaten this hotel is a good option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie M.

Andrew Families - 09/08/2018 AccorHotels certified review
« Great Base for Doing Montpellier »

The suite was just what was needed, with one room for the kids and a separate one for us. The pool was great, because it was small and just right for a refreshing dip, but not crowded with sunbathers all day. The location was great, maybe 10 minutes from the centre. The staff were friendly and helpful. Really enjoyed our stay. If you want to look at things to improve, the breakfast wsa not good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

Wael M. Families - 06/08/2018 AccorHotels certified review
« Nice hotel but staff was not friendly »

Basically at check-in the staff was nice, but next day morning the staff was kind of rude. At some point I had to wait 20 minutes just to put my luggage for the day because there was one person at reception. also, knowing that I was checking out the next day, I did not expect a knock on my door at 9AM asking if I am leaving and when

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. E., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie M. / Novotel Suites Montpellier

Sean I. Families - 04/08/2018 AccorHotels certified review
« Lovely stay. »

Problems with internet but nice and friendly staff... Pool too too too small for kids..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

Family - 02/08/2018 TripAdvisor review
« Comfy, welcoming hotel »

From start to end flawless. Welcoming and helpful staff, nice room, great breakfast, pool + surrending causy. 1 access card / adult would be great and opening hours later than 8pm during the summer would have been great but clearly a very nice place to be and with a very good value for the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your note. We wish you a nice day ! Sincerely,

Eric B. Families - 01/08/2018 AccorHotels certified review
« Awesome hotel and staff »

Everything went smooth : hotel is very nice, rooms are spacious and comfortable, staff is welcoming and helpful. The breakfast is really offering a good choice between salt and sweet with large opening hours. The only points that could be worked on is the opening hours of the swimming pool especially during the summer : closing at 8pm is too early and doesn't offer the possibility for a last bath after going out to eat. The other thing is the smoking area : very nice and comfortable just around the swimming pool but closing at 9pm forced us to go out in front of the main door like homeless :) Last thing is : when the booking is for 2 adults in a room, having to access cards would rock.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie M. / Novotel Suites Montpellier

Anonymous Families - 25/07/2018 AccorHotels certified review
« Noise »

Very noisy stay - room are not soundproof. The whole night we heard the noises from the neighbors room, slamming doors, noises from the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Emilie M. / Novotel Suites Montpellier

Michael W. Couples - 18/07/2018 AccorHotels certified review
« very good stay for the second year in row »

Very friendly staff. The suites are recommendable. Place de la Comedie and old city centre only a short walk away. We will certainly return for a third stay, next time we are in Montpellier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

Aadil Friends - 02/07/2018 AccorHotels certified review

Great, very professional team and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie MAZEL

D. A. Business - 19/06/2018 AccorHotels certified review
« Mr »

Incredibly Great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for biscuits…. Sincerely, Emilie MAZEL

K. D. Business - 17/06/2018 AccorHotels certified review
« Very good »

Excellant and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie MAZEL

Anonymous Business - 10/06/2018 AccorHotels certified review
« Friendly and Accomodating Staff »

Staff was always helpful to us, even though we spoke English and did not understand much French. It would be nice if there was more than 1 option for an English speaking channel on the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie MAZEL

Anonymous Families - 08/05/2018 AccorHotels certified review
« Good location, clean hotel with friendly staff »

Good. Basic but clean, friend.y and central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie MAZEL

Saad Business - 01/05/2018 AccorHotels certified review
« good and pleasant stay »

Friendly staff, good location. The rooms are starting to feel very old. I have been using this hotel for the last 7 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED SAAD K., We very much appreciate your comments regarding your stay at the Novotel Suites Montpellier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie MAZEL

Anonymous Business - 02/04/2018 AccorHotels certified review
« Very satisfied »

I'm very satisfied. The rooms are always clean, the staff is very nice and the breakfast is good. Things missing: - slippers - toilet brush

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

D. A. Business - 29/03/2018 AccorHotels certified review
« Mr »

Wonderful staff and very nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie M. / Novotel Suites Montpellier

Anonymous Business - 24/02/2018 AccorHotels certified review

Pas terrible

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. Vous avez réservé en chambre standard, sachez que nous disposons également de suites de 35 m2 comprenant notamment différents plateaux d'accueil, une bouilloire, un micro-onde, une salle de bain avec baignoire. Ce produit aurait certainement mieux répondu à vos attentes. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Nous vous souhaitons une bonne fin de journée, cordialement, Emilie MAZEL

Nes Families - 18/02/2018 AccorHotels certified review

Excellente.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie MAZEL

Andreas N. Business - 17/02/2018 AccorHotels certified review

Professional staff, rooms require refurbishment. Not acceptable: the use of plastic caps is still practice in the hotel. This is not sustainable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie MAZEL

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