Novotel Suites Montpellier Hotel

Perfect

Very comfortable suite. Loved kitchen facilities. Very healthy and local breakfast. Enjoyed swimming pool which was very clean. Staff friendly and professional and appreciated early check in. Only downside was swing doors in bathroom which swung back on us a number of times and could be dangerous with younger children. Corridor carpet also looks a bit old and could do with being replaced soon.

Terrible, booked 3 superior rooms at over 2000 pound in march and when we arrived after driving 2 days and 800 miles we were told the superior double room with double sofa bed was not available and "theres nothing we can do" disgrace, our autistic daughter has to sleep with her sister and was not able to, 1 lift broken all week so wait times were very long due to no service lift so staff using them and our grandad waited 20 minutes and ended up using the stairs up 5 flights and put his back out not acceptable for an 80 year old man.

The suite was ideal for 3 adults, with good layout and fittings. The location is slightly away from the City centre but supported by a good tram system. The food and drink offering is extremely limited (and expensive) and much less than Novotel hotels in the UK.

Good value for money. Lots of space, nice interior, great location. Dog friendly.

The experience was OK for the one overnight stay. I would not stay for more that. The room was very tired and could do with so freshening up.

The rooms were very clean and comfortable. Good facilities in the room and the hotel. Very pleasant breakfast.

We had a lovely time there, great location and friendly, helpful staff.

OK, but room looked worn down. Stains on curtains, holes in bathroom floor, door pump that could not close the door properly. Breakfast was not ready at 6 am. on saturday 29-7 Nice with small presents like chocolate and free water. I only onder why there only were 1 bottle in the room for 3 persons ....

Great experience. Very friendly and helpful staff. Good location and great breakfast. Would have liked the room to be vacuumed more often as my baby was always crawling on the floor

Very customer oriented and pleasant staff. The receptionist Thomas (in the morning) and a female receptionist (in the afternoon) displayed a high level of interpersonal skills which they used appropriately and effectively to meet the needs of guests. The accommodation was spacious and of a high standard - well cleaned and furnished. Breakfast buffet provided the guest with a wide variety of food, attractively presented. The food that I tasted was delicious. Swimming pool was a good facility - had a very enjoyable swim but could have been bigger.

Rooms could do with some utensils and glasses to take advantage of kitchenette facilities

It was a very nice experience. The staff was very professional and helpful. The room was neat, the food was good and the pool was fantastic!

The bedroom is tucked away so there is very little noise, this was great. The living area is large, although I didn't really use it on this occasion.

Very dispappointing. After having made my reservation by phone and recievd the confirmation, I arrived at the hotel at around 19:45h just to learn that my reservation had been cancelled 45 min earlier. It took us one hour to relocate in other hotel. As a matter of fact, a mail had been sent to me at around 18:45h to tell me that I had to show up by 19h in order to confirm my reservation. Obviously at that time I was already on my way. I never experienced this in any hotel before, to be kicked out at lats minute. I will never book with Novotel again.