Hotel - Novotel Montreal Airport
Novotel Hotel Novotel Hotel

Novotel Montreal Airport Hotel

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4.0/5 550 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 151.05 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TRUDEAU INTL AIRPT
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end Not available

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 120 rooms
  • 120 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 40 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • WiFi in your room
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 554 reviews

Our guest reviews for Novotel Montreal Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 550 reviews
AccorHotels certified review
Anonymous Business - 13/05/2018

Clean room , friendly service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee Herr, We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Business - 08/05/2018

The hotel was great, my only issue was the fluctuating water temperature in the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya V., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Business - 30/04/2018
« Very pleasant stay »

Beautiful room clean and comfortable very friendly staff

AccorHotels certified review
Anonymous Business - 27/04/2018
« A standard Hotel »

I think it was a slightly nicer Holiday Inn. Beds were hard and not the best. It would have been better if the bar would be open past 11.

AccorHotels certified review
Shannon Business - 24/04/2018
« Excited to Return »

Great facility, wonderful staff. Clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon S., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Daniel C. Business - 21/04/2018
« Nice - good bar and food »

Room was fine. Carpet in hallways seemed worn. The elevator could be cleaner.

AccorHotels certified review
Anonymous Business - 17/04/2018
« Practical location, clean hotel »

Clean place to stay, close to YUL Airport. Food is acceptable for breakfast, service is good.

AccorHotels certified review
Laurin S. Business - 05/04/2018
« No hiccups. Perfect business tri »

Perfect abs pleasurable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurin S., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Constance R. Business - 03/04/2018
« Everyone was extremely helpful and pleasant. »

Everyone was extremely helpful and pleasant from front desk, housekeeping and management. Rooms were clean and updated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Constance R., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Mi Business - 31/03/2018
« spacious and clean rooms »

The room I stayed in was very spacious with great lighting. The food and drinks in hotel was very delicious. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minna N., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Brian Business - 28/03/2018
« Pretty ok, not as nice as my last few stays »

Stays at this hotel are always just ok enough. Sarah at the bar is amazing like always and I have dinner there every night. She remembers my name, where I live, what I do for a living, what I eat and drink. She somehow keeps up with an entire bar and dining area by herself and then I see her out running food to room service?! I don't know how she does it... The gentleman at the front desk with the blonde hair and facial hair is always very friendly. The eliptical machine in the gym is just as squeaky as it was when I brought it up months ago. The clock on the wall in the gym still doesn't work. There is never enough parking. I was advised I could park in the business behind the hotel and hike through the blizzard back to my room. I opted instead to drive my car into a snow drift mounded up in a half dozen parking spots and leave my car there. This stay I was put in a room with two queens instead of the King Executive suite I'm used to. Apparently a downgrade in beds also includes a downgrade in coffee product, fewer bathroom amenities, no bathrobe, a shower inside of a bathtub with a handheld wand that has a mind of its own as well as a curtain that only holds back most of the water in its path. I received an email that I have achieved gold status. Not bad for being less than 3 months into the year. Perhaps the above items wouldn't bother me if I wasn't spending weeks at a time at your hotel. My company just re-upped their corporate rate, so it looks like I'll be here a few weeks of each month for the next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian W., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Montréal Aéroport. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Leila

AccorHotels certified review
Tim G. Business - 22/03/2018
« Excellent Facility, only one disappointment. »

The bed was very spacious however I found it to be quite hard. Other than that the rest of the hotel was fantastic. The staff were friendly and helpful and the amenities offered by there hotel were, in my opinion, plenty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim G., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

TripAdvisor review
Family - 18/03/2018
« Overnight stay before airport »

Overall decent hotel except they spray the rooms with a very strong deodorizer which isn’t good for people we are sensitive to perfumes. We had to ask for a room that hadn’t been sprayed. The shuttle pickup at the airport sucks! Waited an hour and a half and we had to call twice.

AccorHotels certified review
Rachel Couples - 17/03/2018
« Peaceful »

We had an enjoyable stay. The bed was comfortable and the room very clean. We were grateful to use the shuttle to go to the airport and back. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel N., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Mark Business - 12/03/2018
« A very nice accommodation near the airport. »

A clean and comfortable hotel. The only issue I had was that there was only one breakfast voucher per room so the second guest in the room had to pay a very high breakfast bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark W., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Couples - 12/03/2018
« shuttle was quick...the check in person was cheerful and helpful »

was in a poor mood as our flight was cancelled. the shuttle was quick...the driver pleasant...the receptionist cheerful informative helpful....the room was great......only complaint : have more choices for pillows

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen C., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Aaron Business - 02/03/2018
« It was a nice stay for for the time I was there. »

The rooms were nice and clean. The service was great and everyone was very friendly. However, the restaurant staff would not let me wait for my ordered food and take it back to my room, they insisted they bring it up, then charged me for doing so and took expected a tip. The Gym was adequate and would have been better if there was cool air or a fan in there. It was way too hot and humid. The hotel is not located near any amenities and was a bit inconvenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron L., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Rosy M. Couples - 26/02/2018
« everything was great »

Check in was fast,rooms were clean Lobby area was very tasteful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosy m., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Cory Business - 18/02/2018
« Very enjoyable »

Enjoyed the breakfast every morning. Service was excellent. Ate dinner there also which was very good. Did not use the pool or gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cory Mcintosh, We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Shannon D. Business - 15/02/2018
« Hotel is nice but the restaurant/bar service is really really slow and food is not great for the price. »

I have stayed at this hotel twice in the last two weeks. The staff is friendly, however, the service is very slow...very very slow. I don't necessarily think it is the wait staff, I think the kitchen might have issues. The menu is the same each day of the week, so if you are staying for any length of time (and having lunch and dinner there each day the choice is minimal). We had more than one issue eating in the bar for dinner (vegetables cold and had to be sent back). In the morning, we ordered off the menu because the buffet is subpar and the eggs were not prepared in the way we requested, which made us late. I'm not expecting a five star meal by any means, however I expect good service, in a reasonable timeframe, and food that is edible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon Doyle, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Montréal Aéroport. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our restaurant in order to improve our service. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Leila

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