Hotel - Novotel Montreal Airport
Novotel Hotel Novotel Hotel

Novotel Montreal Airport Hotel

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4.0/5 525 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 141.55 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TRUDEAU INTL AIRPT
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end Not available

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 120 rooms
  • 120 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 40 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • WiFi in your room
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 484 reviews

Our guest reviews for Novotel Montreal Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 525 reviews
AccorHotels certified review
Kamal E. Business - 12/01/2018
« warm respite on a cold winter trip »

Most was as expected, from quick friendly check-in to restaurant service and room cleanliness, room temperature control comfort and room layout. Improvement needed for toiletries. Not enough shower gel in a single tube, and no body lotion was there. Internet speed was also not sufficient. I stream video on my tablet when i travel and this was not possible due to a weak signal. a recent stay at a Hilton offered broadcast from tablet to tv in room. This was great.

TripAdvisor review
Couples - 11/01/2018
« Short stay before flying »

Although the hotel seems close to the airport, there is a long drive to reach it. It is somehow deceptive. All along the staff very friendly, save for one" female dragoon" who treated us like naughty children! Breakfast food could do with some improvment, but the restaurant food was superb , the choice of wine quite extensive.

TripAdvisor review
Family - 04/01/2018
« bed and furniture »

terrible bed and pillows the linen smell was horrible the towel smell was horrible I think they are using too much bleach the furniture was old far from the airport, so not a good location airport shuttle schedule wasn't convenient the carpet wasn't clean

AccorHotels certified review
Alice Business - 01/01/2018
« So disappointed in the service »

First, there was no one on the reception desk when I arrived to check in and when the young woman finally came, she seemed annoyed to receive me. I could barely understand what she was saying as her voice was very low (I speak English and French so it's not about the language skills). In the room, there was no water or anything. And when I called down to get room service (it was still within the service hours indicated on the card), to get something to drink, I was told that they could only serve me if I order a few other things on the menu and not just water on the wine. I made my way down to the restaurant and it was pretty awful. The waitress was very nice but she was alone working on about 5 tables and she was clearly overwhelmed. It took at least 20 minutes for me to get a drink as she was running all over the place. I ordered a salmon and rice and it was literally charred black! Over grilled and smelling quite burned. I figured waiting for another meal would take too long and there was no guarantee that it would be better. So the price of the room does not reflect the kind of service that is offered, unless this service was lowered because I am a black woman. Either way, it's was incredibly disappointing. And the price of the food was not reflective of their quality! The only thing I appreciated was the shuttle service. The wonderful man who drives the bus went above and beyond to help with the bags in -20C weather. I do not think I will stay at your hotel when I am on business in Montreal again! At the very least, you should have a bottle of water in the bedroom, that is the minimum decent thing to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Montréal Aéroport. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our front line employees in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Leila

TripAdvisor review
David D Couples - 26/12/2017
« No tolet paper »

When we got to the room there was no tolet paper. We called down and told the clerk. We found a roll in the hallway the next morning Also when checking in the man at the counter was very blunt and appeared to not want to be there

AccorHotels certified review
Stéphane A. Business - 21/12/2017
« greatful »

Room are very nice and clean to recommend for every one

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephane Aubut, We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Michel V. Business - 17/12/2017
« Great »

Staff friendly, clean rooms, very comfortable bed, restaurant was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Business - 02/12/2017
« Dirty »

Room was dirty! Wallpaper peeling off walls in bathroom. Felt like I was in a $99 motel vs a $249 hotel

AccorHotels certified review
Anonymous Business - 29/11/2017
« Good business travel hotel »

No issues at all - room was a bit stuffy but thermostat reset to a higher temperature than wanted, but probably user issue. I do have an issue though - I lost my itemized receipt from dinner at the restaurant on premises and have asked twice for it now and have not received it. Can you assist? It was a $70.00 meal, the evening of the 21st of Nov.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen W., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please confirm the reception of your restaurant receipt as it was sent yesterday. Sincerely, Leila

AccorHotels certified review
Etienne Business - 27/11/2017
« I will come back »

The staff is very welcoming. Comfortable room and good foods. Everything is well. Etienne

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Friends - 21/11/2017
« Only complaint would be the room service taking over an hour to bring breakfast and was still expected to pay full price for cold food »

Room service said that breakfast would be delivered to our room within 15 min and took over an hour. It was cold and we couldn’t enjoy it as we had to leave at a specific time. Very poor customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venessa L., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

TripAdvisor review
C535YUdavidm Business - 17/11/2017
« Flight was cancelled hotel wouldn't refund »

My flight to Montreal was cancelled do to maintenance and your hotel wouldn't refund my stay. I find that unprofessional and will consider this if I ever go to a place where you have properties. Nor will I refer your hotel.

TripAdvisor review
Business - 17/11/2017
« Great choice near Montreal YUL Airport »

I thoroughly enjoyed my stay at the Novotel Montreal airport. Sleek and contemporary, this resort has everything you need for a stop over. This is the first time I’ve stayed at Novotel and I will be back. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Vincent J. Business - 09/11/2017
« Perfect »

Nice & clean rooms. Great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent J., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Scott Couples - 04/11/2017

Front desk staff very helpful in assistance with printing travel documents for us. The parking and shuttle is excellent. We will definitely return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Business - 26/10/2017

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant S., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Business - 24/10/2017
« Interim Director, Vancouver Coastal Health »

staff were super friendly, extremely helpful rooms were spacious, well laid out and the bathroom was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet H., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
David M. Business - 21/10/2017
« Nice stay and business support. »

Very nice restaurant and good support for the Parker Aerospace meeting with Bombardier. Nice rooms too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

AccorHotels certified review
Anonymous Business - 19/10/2017
« aCTUALLY PRETTY GOOD »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie-Anne G., We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

TripAdvisor review
Family - 19/10/2017
« Huge Room! »

Typical airport hotel BUT bigger room, clean and attractive. Great van driver to airport. Good communication. No tea bags??? The hotel has a park and fly program that works well. It has a bar an restaurant which is good because it is not close to anything else. Ifyou were planning to enjoy a dinner in downtown Montreal, it will be a $40 cab ride one way.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

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