Hotel - Novotel Montreal Airport
Novotel Hotel Novotel Hotel

Novotel Montreal Airport Hotel

4.0/5 583 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TRUDEAU INTL AIRPT
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end Not available

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 120 rooms
  • 120 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 40 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Phone with 2 handsets in room
    • WIFI in your room
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 612 reviews

Our guest reviews for Novotel Montreal Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 583 reviews
Inez Business - 24/11/2018 AccorHotels certified review
« Comforting »

Enjoyed my stay. Staff was very pleasant and hotel was modern stylish and conforting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inez R., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Ricardo Business - 22/11/2018 AccorHotels certified review
« Room was nice, food was great, service was excellent »

My experience was great. The staff was friendly and accommodated all my needs including providing me with an HDMI cable when I asked for one. My room was great and the food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo S., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Anonymous Business - 19/11/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corbin A., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Anonymous Business - 16/11/2018 AccorHotels certified review
« OK experience »

Room was clean but the ventilation was very noisy and I had a hard time to fall asleep. Told the lady at the desk the next morning and didn't offer an indemnity. Food was not great.

Anonymous Business - 09/11/2018 AccorHotels certified review
« Very comfortable, food delicious »

I think because you are a smaller hotel you are able to provide personalized guest experiences. The food in Rivoli was delish. Breakfast very good for a buffet. Some of the best coffee I've ever had. I didn't sleep all that well because of noise either from blind or something flapping outside constantly, but that's about all I experienced that was negative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmen R., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

David D. Business - 08/11/2018 AccorHotels certified review
« Excellent »

Enjoyed amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Claudie Business - 02/11/2018 AccorHotels certified review
« Very nice rooms. Very clean »

All went well except for the attitude of the waitress when she served us our coffee. The coffee was not hot and very strong. We asked her if we could have another cup because it was not hot and was too strong. She said it was brewing for 1 hour. No Wonder, you don't serve coffee in a restaurant that has been brewing for 1 hour. She said, with an attitude, that we will have to wait 10 minutes for her to make a new pot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudie F., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the service a the restaurant , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, and rest assured that the proper measures are taken with the waitress involved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Anonymous Business - 26/10/2018 AccorHotels certified review
« Overall Good »

The breakfast quality has been something less than great.

Adri Families - 10/10/2018 AccorHotels certified review
« A beautiful spacious and gracious hotel. »

As soon as I walked in I was absolutely blown away. The hotel was beautifully decorated, clean and inviting. Check-in was a breeze. Once I entered into my room the smell of freshness was immediate. The room was spacious and beautiful. The bathroom was clean, modern and spacious. We also used their salt water pool which was amazing. The hot tub was extremely relaxing after a long day of touring down town Montréal which is just a short 15-20 min drive from the Novotel Hotel. We also had breakfast at the hotel which is not free but $16/adult, my daughter ate for free she is 6yrs old. Parking was also free and very conveniently located in the front of the building. I visit Montreal once a year and usually stay in downtown Montreal but I’m certain my family and I will be returning to Novotel Hotel Montreal Areoport next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriann K., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Anonymous Families - 06/10/2018 AccorHotels certified review
« Good overall. »

The concierge at check in was not very friendly. This is my second time there and both times he is not very accommodating and doesn't seem to care about your guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayesha K., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Bryan Business - 01/10/2018 AccorHotels certified review
« A decent experience »

All basic accommodation expectations were achieved. Staff were friendly, and all areas clean and tidy. Nothing extraordinary. Personally I think its a bit over priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian M., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Anonymous Business - 28/09/2018 AccorHotels certified review
« Late arrival, short stay, brand new hotel, a few quirks. »

My stay was good for the few hours I was there. My only comment would be to finish the small things - such as the room entrance door was very hard to close/lock/unlock. The door doesn't align properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom S., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Anonymous Business - 21/09/2018 AccorHotels certified review
« Nice stay, but unfortunate early check-in »

I arrived to Montreal in an overnight flight and I have requested for an ealry check in; however when I arrived to the hotel it was not possible for me to get a room. I had to ask a company colleague to share the room with me for a couple of hours to have some rest.

Bonita Business - 21/09/2018 AccorHotels certified review
« Senior Director »

I was in a handicap accessible room and did not like the bathroom set up or shower but knew based on the activity in the hotel that there was probably not another room to move to. However, it would have been nice to be asked upon check in about the room and offering to do something in consideration for not having a room like I have had there previously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bonita S., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will better than the previous one. Sincerely, Leila

Tania M. Business - 17/09/2018 AccorHotels certified review
« ESTANCIA AGRADABLE »

EXCELENTE ATENCIÓN

Anonymous Business - 07/09/2018 AccorHotels certified review
« My stay, as ususal, was fanatastic. »

Front desk staff very helpful in all respects. Restaurant and bar same. Food prices for some meals too pricey. $20 for a hamburger is excessive

Our hotel has responded to the review
Our hotel has responded to the review

Dear David J., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Therese Couples - 07/09/2018 AccorHotels certified review
« Very nice stay »

The hotel and room are perfect when you need to stay close to the airport or Technoparc. The bar is a bit dreary, though. Could use a little pizzazz!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol H., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Family - 14/08/2018 TripAdvisor review
« Disappointing! »

I work in the meetings industry. i book hotels a lot. Novotel Montreal Airport used to be 'THE' hotel for pharma meetings. I happened to book a stay there recently for personal reasons and I was really disappointed. You can't have a bathrobe on request, the guestrooms are very dated and the worst part was that the AC was VERY loud, I barely slept and was very tired. I did tell the Front Desk the next morning and nothing was done. I did leave with a bad impression and I am reconsidering this hotel for my groups for the future.

Lily B. Couples - 30/06/2018 AccorHotels certified review
« Great Hotel »

Staff was very friendly and helpful. Room was very clean and modern. I would recommend this hotel to a friend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lily B., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

Fatima Business - 18/06/2018 AccorHotels certified review
« Wonderful »

It was a wonderful stay. No issues. The staff at the front desk are amazing and deserve a raise!!! I only have 1 major and 2 minor complaints. The shuttle from the airport to the airport was very late. Me and my partner were waiting there for an hour. We had called the shuttle service number provided a the airport 4 times. Each time the person said 15 minutes - that was very irritating. An honest ETA would have been much better as we could have gotten food to eat or something while we waited. The two minor complaints are from my partner - the bathroom layout is weird. The sink faucet in the bathroom hangs over the sink and is weird for when you're brushing your teeth or rinsing your face because the water splashes everywhere. Also the shower temperature control handle - its in the middle - if you hit it by accident and it goes to hot - it'll burn you. Odd set up. Other than that, everything else was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatima S., We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address your remarks and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila

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