ibis budget Manchester Salford Quays 2 stars

TripAdvisor rating 3.5/5 2,292 reviews
ibis budget Manchester Salford Quays
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Room 1

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Hotel extras

We're on a mission to shift affordable accommodation up a few gears, with free fibre Wi-Fi, 'Grab and go' 24hr refreshments, attentive staff and modern, fresh décor throughout.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Manchester Salford Quays

19 Trafford Road
Salford
M5 3AW
manchester
united kingdom

Tel: +4401616698603

Fax: (+44)016168480935

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANCHESTER INTL At 19km / 11.81 miles

  • By train

    PICCADILLY At 5km / 3.11 miles

GPS :53.469725, -2.282585

Our accommodations

Standard Room with 1 double bed and a bunk bed - Maximum 3 guests

  • Max. number of persons: 3
  • Wireless internet in your room

Classic Room with a large bed for 1 or 2 guests

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Manchester Salford Quays

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

8,786 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,292 reviews

Convenient friendly and great location.

Customer review rating 4.0/5

Charlotte Friends - 16/10/2019 AccorHotels review

Easy, clean and comfortable.

Dear CHARLOTTE F., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Not very good

TripAdvisor rating 3.5/5

jason t Family - 16/10/2019 TripAdvisor review

Rooms very tired and cramped. Toilet not big enough for an average sized man. Very poor till system on the front desk - using a system that sits on the employees phone. Looks very unprofessional. Breakfast was a joke!

Budget accommodation at non budget price

Customer review rating 4.0/5

Mark Families - 15/10/2019 AccorHotels review

Dirty corridors, tiny rooms, expensive

Dear MARK A., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the dirty corridors, i ordered a shampoo deep cleaning to complete. Also i am sorry that the room was not up to your liking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Just a bed

Customer review rating 4.0/5

S B. Solo - 15/10/2019 AccorHotels review

Not bad. Was surprised shower was as open in the room as it was.

Dear STEVEN C., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Not for u.

Customer review rating 4.0/5

Not F. U. Couples - 15/10/2019 AccorHotels review

Not great, lift wasn’t working after 3 goes. Key didn’t work so had to return to reception for another. Entered a room that reeked of cleaning products. Room was clean (but ironic that Ibis has blurb about environmental issues downstairs.)

Dear ALISON W., Thank you for taking the time to tell u. about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the cleaning product smell in your room, i have reminded our HK manager to be carefull with this. Also sorry that your key had to be recut several time. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to u.. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give u. the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Bed was a bit hard. You could feel the slats from the base threw the mattress

Customer review rating 4.0/5

Ken G. Business - 15/10/2019 AccorHotels review

Nice. Except for the hard bed

Dear KENNETH G., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

2 night business stay

Customer review rating 4.0/5

Michelle Business - 15/10/2019 AccorHotels review

It was clean and handy for central Manchester with the tram line 3 minutes walk away. Good value for car parking too. Only thing for me and this is a personal preference, the pillows were just too hard for me and catered for on back sleepers

Dear MICHELLE U., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager
Customer review rating 4.0/5

Martyn B. Couples - 15/10/2019 AccorHotels review

STAFF WERE VERY HELPFUL AND FRIENDLY

Dear MARTYN B., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

In advance if stay, 4 calls and multiple emails to correct booking error-long holds in calls being diverted/not answered/misunderstood by staff with English not primary language

Customer review rating 4.0/5

L C. Business - 15/10/2019 AccorHotels review

As above Smell of cigarette smoke in toilet and shower cubicle-raised to reception staff with shoulder shrug and dismissal

Dear LUCY C., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Well worth the money!

Customer review rating 4.0/5

Martin M. Solo - 15/10/2019 AccorHotels review

A clean budget hotel with a very reasonable breakfast. The lift situation is somewhat frustrating, as it appears there is no intention to operate the second elevator ever again.

Dear MARTIN M., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Excellent stay in a great accessible room

TripAdvisor rating 3.5/5

Ellis P Business - 15/10/2019 TripAdvisor review

I had an excellent stay at the Ibis budget at Salford Quays in an extremely large accessible room. Really easy to get to (Metrolink station across the road) and the wetroom bathroom was fantastic (and very big for such a reasonably priced hotel).

Dear Ellis P, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I was happy to see that your experience meet your expectation and enjoyed your stay and your comment about the location. I will share your comments with the team. I hope You will return for a visit in the future. Sincerely, Marcell Varga General Manager

All in all perfect

Customer review rating 4.0/5

Levent Solo - 14/10/2019 AccorHotels review

Very clean, cosy, comfortable, nice, good location, friendly employes

Dear LEVENT P., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Satisfactory

Customer review rating 4.0/5

Philip P. Families - 14/10/2019 AccorHotels review

As expected from previous stays

Dear PHILIP P., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Basic

Customer review rating 4.0/5

Miss D. B. Families - 14/10/2019 AccorHotels review

I think we were given an disabled accessible room the bathroom was in a poor state. The room itself was clean although basic and there was plenty of room. We woke on Saturday morning to a bunch of rubbish (pizza boxes, chip wrappers and empty MacDonald wrappers) directly outside our room door, I know this is not the fault of the hotel but it is not a fantastic representation. I would not recommend Ibis budget hotels to any of my friends even for a quick overnight stay which ours was.

Dear DIANE B., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry fo the stae of the bathroom, we will have a light refurbishment completed soon in this room types. I am also sorry for the cleaniness of the corridors. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Mr

Customer review rating 4.0/5

Anonymous Business - 14/10/2019 AccorHotels review

Poor service, I am still waiting for my car park receipt which was going to come via email.

Dear GABRIEL S., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that you did not receive your receipt. I have now processed this from the system to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Terrible experience

Customer review rating 4.0/5

Anonymous Business - 13/10/2019 AccorHotels review

I arrived late in the evening and checked in. There was only one lift working and lots of people waiting to use them. I got to my room and went to bed. Woke up to find someone elses dried blood on my sheets and I had a toilet that didn't flush.

Dear CLIVE H., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the lift. This has now been completed, sorry that you had to experience this. I understand that we completed full refund for you hope this will bring your trust back towards our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager

Excellent Service

Customer review rating 4.0/5

Mark Solo - 13/10/2019 AccorHotels review

The Team provided a good service very impressed

Dear MARK S., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Mould, damage & cold

Customer review rating 4.0/5

Heather Business - 13/10/2019 AccorHotels review

Check in was nice enough but I arrived to a very cold room despite the thermostat saying 20C. I was in a wheelchair friendly room but the shower had mould, probably as the floor gets wet and doesn't self drain when the shower is.used. Both the sink.and.shower have dodgy taps so its difficult to get an appropriate temperature (dangerous for a person with.mobility issues). There was a lot of dust so I found myself sneezing all the time. There furniture/bedside shelf thing is broken and the room generally worn. Breakfast was poor, the fruit salad tasted very acidic, the breads had ran out, it was generally poor and no assistance/labelling for anyone with a food allergy/intolerance. 1in 100. My breakfast was cleared whilst I was at the buffet including my newspaper.

Dear HEATHER L., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the state of your room. I instructed the HK Manager to deep cleaning this rooms, sorry that you had to experience this. I am also sorry that breakfast was not up to your liking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager
Customer review rating 4.0/5

Mrs J. B. Families - 13/10/2019 AccorHotels review

Was OK room was lovely but couldn't get breakfast as it was pack so paid for bed and breakfast but never got it as ever 1 thought the same no room in the seating area

Dear JACQUELINE b., We very much appreciate your comments regarding your stay at the ibis budget Manchester Salford Quays. It is always a pleasure to receive positive feedback, however i am sorry that you did not manage to enjoy your breakfast as weas very busy. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcell Varga Hotel Manager

Disappointed

Customer review rating 4.0/5

Denise A. H. Solo - 13/10/2019 AccorHotels review

Cold, personable. During my stay with you I mislaid my diary. I was in room 318 on Wednesday 9th October, has it been found please. Sincerely Denise A H.

Dear DENISE H., Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understand from the information of my colleague that your lost items was sent to you. If you have not received pls contact me back. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcell Varga Hotel Manager
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