Novotel Istanbul Zeytinburnu Hotel 4 stars

TripAdvisor rating 4.0/5 727 reviews
Novotel Istanbul Zeytinburnu
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+ 26 Services
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Room 1

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Children's age
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Hotel extras

  • Close to Atatürk International Airport and City Center

  • Free shuttle to City Center

  • Multi-functional meeting rooms

  • Fitness and massage facilities, outdoor pool (seasonal)

  • Outdoor and indoor options for memorable weddings and banqueting events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Please contact hotel for more information
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad
No 56 Zeytinburnu
34025
istanbul
turkey

Tel: +902124143600

Fax: (+90)212/4143636

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   MR20 KAZLICESME

  • METROBUS :  

  • MARMARAY :   KAZLICESME

  • By plane

    ATATURK International Airport At 10km / 6.21 miles

GPS :40.982323, 28.907493

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room With Queen Size Bed and Sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room With Queen Size Bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room With Queen Size Bed and Sofa

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room With Twin Beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with Queen Size Bed and Sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with Queen Size Bed and Sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOV'IST RESTAURANT

Type of cuisine: International

Restaurant with a show kitchen serving international cuisine as well as Turkish specialities.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOV'IST BAR

Photo non contractuelle / Strictly non binding

Nov'îst Bar serves wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports or taste our cocktails by the pool at the terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 255 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Novotel Istanbul Zeytinburnu

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,527 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

727 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay, Great room, Great Hotel

Customer review rating 4.3/5

Michael Business - 08/07/2019 AccorHotels certified review

Lovely hotel, Very clean. Staff very helpful. If i travel to Istanbul again i would be returning to this hotel.

Dear Michael R., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Value for money

Customer review rating 4.3/5

Despoina Families - 07/07/2019 AccorHotels certified review

Completely satisfied

Dear Despoina K., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Nice Hotel with a good view to the Marmara Sea

Customer review rating 4.3/5

Mj Business - 07/07/2019 AccorHotels certified review

Good Meeting locations and a professional service.

Dear Michael J., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our location and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Excellent

Customer review rating 4.3/5

Atilla Couples - 02/07/2019 AccorHotels certified review

Everyone, especially Emine hanim from the reception was very friendly and welcoming.

Sayın Atilla A., Öncelikle konaklamanızda Novotel İstanbul Zeytinburnu’nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar hizmet kalitemizi her daim bir adım daha ileri taşıyabilmemiz adına bizler için çok önemlidir. Özveri ve nezaket ile yazdığınız yorumu okumak ve konaklamanızın beklentilerinizi karşıladığını duymak bizleri çok mutlu etti. Konaklamanız boyunca sizleri aramızda görmekten ve hizmet vermekten dolayı biz de çok keyif duyduk. Nazik yorumunuzu öncelikle Emine Hanım ve daha sonrasında tüm ekip arkadaşlarımızla paylaşacağımızı bildirmek isteriz. Misafir memnuniyetini en üst seviyede tutup, evinizin konforunu yaşatmayı hedefleyen otelimizde geri bildiriminiz mevcut hizmetlerimizi çeşitlendirme ve geliştirme konusunda bizi cesaretlendirecektir. Değerli vaktinizi ayırıp kıymetli düşüncelerinizi bizler ve diğer seyahatseverler ile paylaştığınız için tekrar teşekkür ederiz. Bir sonraki seyahatinizde de sizleri tekrar eviniz olan Novotel İstanbul Zeytinburnu’nda ağırlamak için sabırsızlanıyoruz. Saygılarımızla, Erhan Laçin Genel Müdür

Clean spacious room. Fantastic service

Customer review rating 4.3/5

Ross W. Families - 29/06/2019 AccorHotels certified review

The room was well appointed, clean and spacious coupled with a nice view. All the workers were very friendly and gave great service. The breakfast buffet was delicious.

Dear Ross Patrick W., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff, breakfast and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Nice sea views and spotless cleaning. Friendly staff at the reception.

Customer review rating 4.3/5

Anonymous Couples - 23/06/2019 AccorHotels certified review

Staff was very friendly at reception, the room had very nice sea views and the cleaning was very good, although shower gel and shampoo were in too little quantity, only one tube each for a couple per day, which is not enough. Service in the restaurant is extremely slow at dinner and staff seems to have little interest in paying attention to customers. Buffet breakfast finishing time (10:00) is too early for guests that are not working. At least, it should be until 11:00. When asked in reception, no information was given about the possibility of a more simple breakfast in the bar until 12:00. This was found in the room papers in the last day. No place to cross the street nearby and take a walk by the sea. A shuttle but is announced to the city center, but it is not correct. It only takes people to bus/metro station, so it is much better to take a taxi. This was one point that made us choose the hotel, so we were very disappointed about it.

Dear Jose Filipe A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. Also we will inform all departments that you mention your comment and we will take actions. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager Sincerely,

Nice

Customer review rating 4.3/5

Haitham A. H. Solo - 20/06/2019 AccorHotels certified review

Overall the stay was nice , the staff was extremely professional, polite and friendly. The only issue that the hotel needs to work on the the quality of the old room . I highly advise you to renew the old rooms and to renew all bathrooms in the hotel . The AC was below average and since the weather was nice it didn’t create much problem . Breakfast and in-room food I ordered was super nice . Thank you for having such staff and nice services.

Dear Haitham Al H., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your objective thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

This hotel is my preference every time I visit Istanbul

Customer review rating 4.3/5

Hassan A. Families - 17/06/2019 AccorHotels certified review

The rooms are specious. The hotel team is always very welcoming and helpful. Location is so nice.

Dear Hassan Y., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our lovely staff, location and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Excellent!

TripAdvisor rating 4.0/5

613stefang Business - 17/06/2019 TripAdvisor review

It was not my first time to stay in Novotel Istanbul Zeytinburnu. I love this hotel and I am feeling very welcome every time. Clean, comfortable, absolutely great service and managment, nice restaurant, pool access, everything is perfect. I feel it like a home. And I will stay there again!

Dear 613stefang, WOW! We appreciate for your time to review your flawless experience with other travellers at TripAdvisor. It is simply summary of service philosophy. I am going to share that beatiful words of yours with all my team and do a celebration. It is going to be a great pleasure for us to welcome you again at your home Novotel Istanbul Zeytinburnu in the nearest future Best Regards, Erhan Laçin General Manager

Staying in this hotel was very good.

Customer review rating 4.3/5

Mussa Friends - 15/06/2019 AccorHotels certified review

Location was superb, breakfast fantastic and personnel was very pleasant.

Dear Mussa B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff, location and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very honest thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

It was perfect

Customer review rating 4.3/5

B. Families - 15/06/2019 AccorHotels certified review

All our four nights stay was well and good. good support staff.

Dear Sadanandan B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Receptionist and service

Customer review rating 4.3/5

Martin T. Solo - 08/06/2019 AccorHotels certified review

Workers who has worked on 1st of June in the night (31.05- 01.06.2019) and morning (01.06.2019.) shift has been very kind and helpful about accomodation and special request. They helped me to make a flowers for my girlfriend in last moment before taking a flight from Istanbul to Riga. Personality was very motivated to help me to make my wish to come true, also, they made my day. I am so thankful what I had stopover after long flight to Istanbul and nice break with great ideas of your workers in Novotel Istanbul Zeytinburnu hotel .

Dear Martin T., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your lovely thoughts with us. It is going to be a great pleasure for us to welcome you again at your home Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Unfortunately too short:)

Customer review rating 4.3/5

Richard M. Solo - 07/06/2019 AccorHotels certified review

The room was very clean, everything in working order, TV with English channels, breakfast very good, eggs cooked to my specification, in the bathroom enough toiletries and towels, excellent location to visit the center of the city, a little too far from the new airport, reception staff and restaurant staff very friendly and helpful - over all great experience.

Dear Ryszard Kazimerx M., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff, our location and our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Nice pleasant stay

Customer review rating 4.3/5

Shrey Solo - 04/06/2019 AccorHotels certified review

It was a nice short stay. The staff was extremely cordial and helpful and the room was equipped with all the necessary amenities.

Dear Shrey Asit M., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager
Customer review rating 4.3/5

Gideon B. Business - 31/05/2019 AccorHotels certified review

Good all is good

Dear Gideon B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Night staff and duty manager were rude and not ready to help out customers

Customer review rating 4.3/5

Imran Solo - 29/05/2019 AccorHotels certified review

I was staying on behalf of Turkish Airlines. Knowing that the customer is not paying for the stay directly should not effect the customer service of the hotel. The hotel is being payed anyways (regardless of who is paying you are getting your money) so why are turkish customers treated second class. Same experience was felt by other guests. The lunch and dinner menu is preselected. Alot of guests had dietary restrictions and cannot eat everything but hotel staff was negligent on this matter. You should be lucky that turkish chose your hotel, this way you get paid and get to market your hotel to new customers who might choose you on their next stay, but with the rude attitude of your staff you are just loosing future customers.

Dear Imran T., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. As we understood, your accommodation has not met your expectations unfortunately. Firstly I would like to inform you that I am going to share the issues you have mentioned in your comment with the related departments immediately and we are going to make the necessary betterment including re-considering the trainings of our team members as soon as possible. Also I would like to share that according to our values and ethics it is impossible for any of us to make any kind of discrimination between our guests. Each person who is accommodating at our hotel is our valuable guests and welcoming them properly is very important for us and our culture that as Novotel Istabul Zeytinburnu family, our guests happiness is our ultimate priority. We are sincerely sorry that we may not have reflected our international service attitude to your kind selves. Your comment is going to serve as an encouragement for us to advance and diversify our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date thoughts about our hotel and services. Sincerely, Rumeysa Bayraktar Guest Experience and Project Manager

Amazing experience starts the moment you reach the reception

Customer review rating 4.3/5

Kartic R. Couples - 23/05/2019 AccorHotels certified review

The staff at the reception was very cooperative and extremely helpful, polite and professional. Food at the restaurant was good and rooms were clean. Shuttle service was a big help for tourists visiting the place for the 1st time. Thanks for the experience.

Dear Kartic R., WOW! First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind with us. It is going to be a great pleasure for us to welcome you again at your home Novotel Istanbul Zeytinburnu in the nearest future Best Regards, Erhan Laçin General Manager

Clean nice comfort

Customer review rating 4.3/5

Ali K. Business - 15/05/2019 AccorHotels certified review

It was the second time that I came to Istanbul in last two months. After trying many hotels in Istanbul, you are the only hotel that I choose two times. Your room rates are good and it really worth. Very polite and respectful people are working there. And space and shape of everything in hotel is amazing. The only negative point that I saw was lack of international channels in TV .

Dear Ali K., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff, location and price services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your objective thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

home away from home

Customer review rating 4.3/5

Commander P. D. Families - 14/05/2019 AccorHotels certified review

an extremely high level of proficient hospitality, warmth and excellent service by the front desk, restaurant, stewards n chef included.

Dear Pradeep d., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly/better and better constantly. We are very glad to hear that you have enjoyed our staff, location and hotel services during your stay and at the same time we would like to express our sincerest apologies that we could not reflect about LeClub Welcome Drink. We are going to share the issues you have mentioned in your comment at first with the Front Office department then with all our team members and take an immediate action in order to prevent any kind of future occurrence. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

Great staff and amazing View

Customer review rating 4.3/5

Ayman Solo - 13/05/2019 AccorHotels certified review

The reception at the front disk is very professional, room is good , view is excellent location is good .

Dear Ayman A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better and better constantly. We are very glad to hear that you have enjoyed our staff and location services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager
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