Novotel Singapore Clarke Quay Hotel 4 stars

TripAdvisor rating 4.0/5 7,321 reviews
Novotel Singapore Clarke Quay
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Room 1

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Hotel extras

  • Prime City center location, near CBD and Orchard road

  • Easy access to major Singapore attractions

  • Free WiFi

  • Fitness Centre, pool and nearby jogging trails

  • Large outdoor swimming pool, 24-hour fitness center and children facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Singapore Clarke Quay

177A River Valley Road
179031
singapore
singapore

Tel: +6563383333

Fax: (+65)64338738

Contact email

Check-in from 14h00

Check out up to 12h00

  • SBS TRANSIT :   Bus 32, 54, 195 Liang Court

  • SBS TRANSIT. :   Bus 64, 123, 143 Shell House

  • SUBWAY. :   Down Town Line D20 : Fort Canning

  • Subway :   N-East Line NE5: Clarke Quay

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles - Shuttle paying

  • By plane

    CHANGI INTL AIRPORT At 18.01km / 11.19 miles

  • By helicopter

    MARINA BAY CRUISE CENTRE At 5km / 3.11 miles

  • By car

    PAN ISL EXPRESSWAY At 5km / 3.11 miles

GPS :1.2914, 103.8448

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

One Queen Bed Standard

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

2 single beds superior rooms

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

1 King Bed Superior Bay View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

2 Single Beds Superior Bay View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

1 King Bed Executive

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

2 Single Beds Executive

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Premier Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Premier Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

The Lil' Explorers at Camp

  • Max. number of persons: 4
  • Area: From 64
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Premier Suite with 1 King size Bed

  • Max. number of persons: 4
  • Area: From 64
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

A chic and modern setting makes The Square one of the best places to dine in Singapore. The Square serves cutting edge international buffet cuisine. Enjoy the experience of interacting with our chefs in an open concept kitchen.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR ROUGE

Photo non contractuelle / Strictly non binding

Located in the heart of the hotel, Le Bar Rouge is a sleek and stylish bar that provides the ideal setting for you to chill out after a hard day's work. Unwind to the sound of modern chill-out music as you enjoy a drink with your friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 525

  • Maximum capacity: 580 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

24,704 reviews

tripadvisor

TripAdvisor Rating 4.0/5

7,321 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location

TripAdvisor rating 4.0/5

Ann M Couples - 16/10/2019 TripAdvisor review

Have stayed before and it is looking a bit tired but the location is great and service and attention in the Lounge is fabulous. Made use of the lovely pool area. Love the location on Clarke Quay for Singapore.

Weekend meeting

TripAdvisor rating 4.0/5

Jim_Duncan Business - 13/10/2019 TripAdvisor review

As usual the service level and staff attention is excellent, at check in I was brought to the lounge and checked in there, any query I had was handled well and with a smile. Thank you Novotel Clarke Quay for making it a comfortable experience.

Dear Jim_Duncan, Thank you very much for taking the time to provide us a review. Guest satisfaction is our top most priority and I am elated to hear that Front Desk teams’ service was efficient and welcoming. Your comments have been shared with the team and I am sure that this will serve as an encouragement as we strive to continuously improve our products. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Yours sincerely, Alan Burrows General Manager Novotel Singapore Clarke Quay

Value for money

Customer review rating 4.3/5

Senthil K. Families - 10/10/2019 AccorHotels review

In spite of long queues at the reception or breakfast tables the staff were extremely helpful with our queries. Not to mention the great location.

Comfortable and clean but checkout a nightmare

Customer review rating 4.3/5

L W. Couples - 10/10/2019 AccorHotels review

Arrival, checking in and general stay were very good. Staff were very friendly and helpful. What food we had was nourishing. Checkout was a disaster. It was not busy and I was called forward straight away and a very pleasant lady tried to process me. I have no idea why, but she had problems sorting out the deposit taken on my card. She went to speak to the manager who was handling a customer. Several other members of the same party turned up and instead of resolving my issue, he continued with the rest of this group. He called another lady who turned up after 5 minutes and started processing me. For whatever reason we had to move to another station and eventually I was able to check out. In the meantime there was a steady flow of people checking out around me. Why my deposit processing was a problem was never explained, or could not be explained. I asked and I got palliative answers. You really need to get this sorted. Australians and other nationalities seemed not to have a problem. Perhaps UK currency is a problem to you.... 3 people, 4 service stations and 25 minutes made me feel very angry and definitely NOT a valued desk. I complained to the manager who didn’t seem bothered and did not apologise.

A very clean hotel in an excellent location with employees dedicated to providing exceptional service.

Customer review rating 4.3/5

Dennis C. Families - 09/10/2019 AccorHotels review

Our 3 rooms spacious and modern. All employees we came into contact with were nicely dressed, very polite and helpful. On arrival , could not find the air conditioning controls without assistance. Minor problem on one occasion with replenishing tissues and toilet paper.

Great stay at the heart of hustle and bustle of Singapore

Customer review rating 4.3/5

Debasish M. Families - 09/10/2019 AccorHotels review

Great location, great view from the room - overlooking the Marina Bay Sands and entire Clark Quay, courteous stuff, great morning breakfast at the hotel. Had a great stay. One suggestion for improvement is that the WiFi strength in the rooms can be improved. We stayed in room 1318.

Great overall but housekeeping disorganised

Customer review rating 4.3/5

Michael F. Friends - 09/10/2019 AccorHotels review

Concierge service very good and great location near MRT. Didn't use pool area but it looked really good. Only two issues: 1. Our room was not serviced so we had to contact reception to request new towels and 2. At breakfast there is no coffee machine dedicated to decaffeinated coffee, which was only available by special request from the restaurant staff

Excellent and personal

Customer review rating 4.3/5

Brian F. Couples - 09/10/2019 AccorHotels review

My wife and I have really enjoyed our 2 stays at NCQ. From excellent service from reception staff, clean comfortable rooms, great hotel position near MRT and views of Singapore and bars and food markets, delicious food ( esp. satay sticks, and our double double gins, bar and restaurant staff that took the time to talk and greet us. And especially Alan Burrows for coming to make sure we were happy with our stay and to ask about our holiday. The upgrade to the private lounge was nice for us but we felt like family even in the rest of the hotel anyway. Great job everyone, and thanks. Brian and Allie F..

Very satisfied

Customer review rating 4.3/5

Rhonda L. Friends - 09/10/2019 AccorHotels review

Had no problems everyone very helpful. People cleaning our rooms were mighty

Customer review rating 4.3/5

Anonymous Business - 09/10/2019 AccorHotels review

very nice hotel, perfect location, very attentive staff

Amazing experience - family throughly enjoyed the stay.

Customer review rating 4.3/5

Partha D. Families - 09/10/2019 AccorHotels review

Quick hasslefree check in and check out. The room was spacious, clean and had nice view. Room service was prompt and hassle free. Had a late check out till 5 which helped a lot. The breakfast was great - probably some more variety can be added, atleast across days. Overall - a great experience.

A good hotel in a great locationZ

Customer review rating 4.3/5

Simon T. Friends - 09/10/2019 AccorHotels review

Lovely, thanks.

Clean and professional service

Customer review rating 4.3/5

Dr A. P. Business - 09/10/2019 AccorHotels review

Breakfast was of a huge value for money and staff were friendly and kind

Enjoyed our stay disappointed by the bathroom

Customer review rating 4.3/5

Susan U. Friends - 09/10/2019 AccorHotels review

The bathroom shower cubicle seal didn’t work water went all over the floor and the tiles were not clean. Bed very comfortable and breakfast fantastic. Staff very friendly and helpful.

Comfortable and easy

Customer review rating 4.3/5

Fiona Families - 09/10/2019 AccorHotels review

No major issues. The aircon didn’t work well to start with but that was very quickly sorted by the helpful staff. The food for breakfast was great and there was a large selection. The pool was great but got a little milky towards the end of the week. I enjoyed my stay and the location was excellent. The staff were very helpful with any issues

2 Day Stay

Customer review rating 4.3/5

Kerin H. Families - 09/10/2019 AccorHotels review

We had a very nice stay, with very attentive staff and nice rooms

Love to come back again

Customer review rating 4.3/5

Ny Families - 08/10/2019 AccorHotels review

Nice location Nice hotel

Barry P.

Customer review rating 4.3/5

Barry P. Couples - 08/10/2019 AccorHotels review

As usual, friendly and efficient service.

Dear Barry P., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Very good

Customer review rating 4.3/5

Michael S. Couples - 08/10/2019 AccorHotels review

Was good but we were locked out of our room on the third day of our stay. Whilst this was resolved it has happened before.

Dear Michael S., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Very convenient place to stay

Customer review rating 4.3/5

S. Friends - 08/10/2019 AccorHotels review

Nice stay, unexpected good location, many restaurants and good pubs arounds, nice view and nice walking around. Near MRT at 5 mins walk. one station to China Town.

Dear Yin Fong Shirley S., It’s a great pleasure having you stay with us. I am glad to know that the central location of the hotel allowed you to travel around with ease as well as that you had an overall comfortable experience with us. We appreciate your positive review and look forward to the pleasure of welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager
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