Hotel - Novotel Singapore Clarke Quay
Novotel Hotel Novotel Hotel

Novotel Singapore Clarke Quay Hotel

4.0/5 6,681 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 rooms
  • 100% non-smoking hotel
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 18,600 reviews

Our guest reviews for Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,681 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Krzysztof Families - 11/07/2018 AccorHotels certified review
« Great time and excellent service »

Hotel staff was very friendly and helpful, food was great, beds comfy. Number of sun beds at the pool a bit limited but we always managed to find one. Rooms were reasonable clean but would benefit from refurbishment. Handy (free to use smartphone) was extremely helpful. I believe that’s a great idea to provide it! Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krzysztof Z., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

L. T. H. T. Families - 11/07/2018 AccorHotels certified review
« Your staff're friendly and enthusiastic, I'm supported as needed, clean room, pleasant feeling »

Pleasant, satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Huong Thi L., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Jan Families - 11/07/2018 AccorHotels certified review
« Great staff and location but rundown rooms »

Staff were very helpful at checkin and lounge. The room cleaning was inconsistent with dirty plates not taken away and new cups given.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan S., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

C. Y. K. Families - 11/07/2018 AccorHotels certified review
« Just great »

We felt comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu-K. C., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Gina Couples - 11/07/2018 AccorHotels certified review
« Great location. Good service. »

We really enjoyed staying at the Novotel Clark Quay. The location is great near restaurants and close to the Metro. Service was very good especially Crystal who served in the bar, who was gracious, friendly and very efficient. Rooms were clean and a good size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugenia S., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Couples - 11/07/2018 TripAdvisor review
« Stop over »

We were treated to a premier room with access to the premier lounge. Beautiful room, comfortable bed, great view and very clean. The premier lounge was special and amazing as we hadn't experienced something like this before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peta W, It’s a pleasure to have you stay with us and thank you for your review.I am glad to know that the access to premier lounge was special and amazing for you. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Yours sincerely, Alan Burrows General Manager Novotel Singapore Clarke Quay

Naz Business - 10/07/2018 AccorHotels certified review
« Great except for the second last night »

Wonder stay and staff. Only problem was someone was smoking and the smell was coming through the Aircon. We had to turn it off for the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naz P., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Jacki B. Couples - 10/07/2018 AccorHotels certified review
« Very good »

Hotel room was good and staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline A b., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Steve W. Couples - 10/07/2018 AccorHotels certified review
« Wonderful holiday - good location, good room, great view and good service from the staff »

We had a great time. The hotel has a great location, the view to Marina Bay was very good and the staff were efficient, friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve W., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Guro S. S. Families - 10/07/2018 AccorHotels certified review
« Clean hotel and very friendly and helpful staff »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Morten S., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Ivan Families - 10/07/2018 AccorHotels certified review
« Satisfied »

I can enjoy my holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan G., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Z. Friends - 10/07/2018 AccorHotels certified review
« perfect »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear . Z., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Aziz Couples - 10/07/2018 AccorHotels certified review
« Good »

The hotel is nice. However, thw shower room and bathtub is quite small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abd Aziz A., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Sophie Families - 10/07/2018 AccorHotels certified review
« Large impersonal hotel, furnishings a bit worn and not all guests considerate of each other or staff. »

Great breakfast, well supplied despite numbers. Pool satisfactory though non guest use may have detracted from experience. Great location and lovely staff.

Anonymous Business - 09/07/2018 AccorHotels certified review
« Good »

Very enjoyable place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy P., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Clare- M. Families - 09/07/2018 AccorHotels certified review
« Great.....have a wonderful time in a great location »

The Novotel was a great place to stay. Clean, good breakie and a great location with easy access to the MRT and Clarke Quay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare D., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Kofi Business - 09/07/2018 AccorHotels certified review
« Very Good »

Friendly staff and good experience as expected from Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kofi A., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Joshua F. Couples - 09/07/2018 AccorHotels certified review
« Relaxing »

Enjoyable night outing in Clark quey

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joshua Peow Tong F., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Maree Friends - 09/07/2018 AccorHotels certified review
« In the heart of the city . . »

For a brief 3 day stay in Singapore, this was a perfect place to stay. In the Clarke Quay area, it was only a short picturesque walk to the river, Fort Canning MRT, plenty of restaurants, entertainment and heaps of shops. The hotel was beautifully appointed - we had two double beds in the room with plenty of space. Bathroom was huge and bath products beautiful. The bar area on the 7th floor was small but the adjoining breakfast area offered plenty of variety. We loved this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maree K., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Rita G. Couples - 09/07/2018 AccorHotels certified review
« overall experience was satisfactory »

pleasant stay. Checking in on the 7th floor was confusing and not enjoyable for one who is not keen on elevators.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita G., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

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