Novotel Singapore Clarke Quay Hotel 4 stars

TripAdvisor rating 4.0/5 7,200 reviews
Novotel Singapore Clarke Quay
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Hotel extras

  • Prime City center location, near CBD and Orchard road

  • Easy access to major Singapore attractions

  • Free WiFi

  • Fitness Centre, pool and nearby jogging trails

  • Large outdoor swimming pool, 24-hour fitness center and children facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Singapore Clarke Quay

177A River Valley Road
179031
singapore
singapore

Tel: +6563383333

Fax: (+65)64338738

Contact email

Check-in from 14h00

Check out up to 12h00

  • SBS TRANSIT :   Bus 32, 54, 195 Liang Court

  • SBS TRANSIT. :   Bus 64, 123, 143 Shell House

  • SUBWAY. :   Down Town Line D20 : Fort Canning

  • Subway :   N-East Line NE5: Clarke Quay

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles - Shuttle paying

  • By plane

    CHANGI INTL AIRPORT At 18.01km / 11.19 miles

  • By helicopter

    MARINA BAY CRUISE CENTRE At 5km / 3.11 miles

  • By car

    PAN ISL EXPRESSWAY At 5km / 3.11 miles

GPS :1.2914, 103.8448

Currently, close to our hotel

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 465 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 579 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 698 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 734 m

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 985 m

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 1.1 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.4 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.6 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 2 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 12 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

One Queen Bed Standard

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 single beds superior rooms

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 King Bed Superior Bay View

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Single Beds Superior Bay View

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 King Bed Executive

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Single Beds Executive

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

The Lil' Explorers at Camp

  • Max. number of persons: ‌4
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Premier Suite with 1 King size Bed

  • Max. number of persons: ‌4
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

A chic and modern setting makes The Square one of the best places to dine in Singapore. The Square serves cutting edge international buffet cuisine. Enjoy the experience of interacting with our chefs in an open concept kitchen.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR ROUGE

Photo non contractuelle / Strictly non binding

Located in the heart of the hotel, Le Bar Rouge is a sleek and stylish bar that provides the ideal setting for you to chill out after a hard day's work. Unwind to the sound of modern chill-out music as you enjoy a drink with your friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 525 m²

  • Maximum capacity: 580 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

23,297 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

7,200 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice

TripAdvisor rating 4.0/5

cavscout2016 Family - 21/06/2019 TripAdvisor review

Very nice hotel and well located if you want to be close to the tourist stuff and convenient restaurants. The place is clean and nice. The staff is super. The room will need some maintenance soon, small stuff. The carpet in locations is pushed up or needs to be tucked. Lots of traffic, so time does this. Overall a nice place that I'd recommend.

Singapore stay

TripAdvisor rating 4.0/5

winbloc Family - 20/06/2019 TripAdvisor review

We stayed in June this year and the location is close to everywhere, used taxis, trains and walked. Would certainly recommend the hotel especially for location, a walk to all the night life at Clarke Quay.

Great Room, Staff and excellent Breakfast and Dinning experience

Customer review rating 4.3/5

Daniel G. Couples - 19/06/2019 AccorHotels certified review

The Hotel Staff were very helpful, the room upgrade was much appreciated and the Dinning experience was excellent.

Dear Daniel G., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Good

Customer review rating 4.3/5

Jojo T. Families - 19/06/2019 AccorHotels certified review

Family stayed for 4 nights and during breakfast we did'nt see much changes in breakfast menu. Which could be done easily. Second, Toilets should have sprinkler facilities. Rest of the stay was good. House keeping was good.

Dear Reeja Jojo T., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Purrfect!

Customer review rating 4.3/5

Amulya S. Families - 19/06/2019 AccorHotels certified review

Everything was just fine. No complaints.

Dear Amulya S., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

correct

Customer review rating 4.3/5

Heloise D. M. C. Business - 19/06/2019 AccorHotels certified review

Decoration in the room is quite old. Room service is not on the spot : I ordered a bircher muesli and received cereals. The next day I ordered a mushroom & cheese omelette and received a ham & cheese omelette... Pool is great. Personnel is kind and smiley. Buffet is good.

Dear Ms. Heloise Di Menza c., Thank you for sharing your comments regarding your recent stay at the Novotel Singapore Clarke Quay. It is disappointing to hear that you encountered issues with your room service orders during your visit. Please accept my sincerest apologies for the obvious lapses in service; rest assured that our food & beverage manager has been advised to ensure that the same mistakes do not happen again in the future. On a positive note, I am glad that you were pleased with the service you received from the team during your visit and that you enjoyed the buffet at The Square restaurant. I sincerely hope that this encourages you to give us another opportunity to welcome you again on your next trip to Singapore. Thank you for your Yours sincerely, Alan Burrows General Manager

Old hotel

Customer review rating 4.3/5

Hendrik Families - 19/06/2019 AccorHotels certified review

Not as impressive as my previous stay a few years ago

Dear Hendrik, Thank you for your choosing to stay with us again during your recent trip to Singapore. While I appreciate the time you have taken to share your thoughts on your visit, I am sorry to note your disappointment with your experience during your most recent stay. It seems that we were not up to our usual standards during your visit; please rest assured that we will strive harder to ensure that our products and services consistently meet the high standards expected of the Novotel brand I sincerely hope that this experience does not keep you from staying with us again and that we get an opportunity to provide you with the usual excellent service that you have experienced in the past. Yours sincerely, Alan Burrows General Manager

i have a present stayed at the hotel

Customer review rating 4.3/5

Bryan Families - 19/06/2019 AccorHotels certified review

I have a present stay at the hotel. The room is quite spacious for my whole family. And staff are also quite courteous.

Dear See Kuan B., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Very good hotel in excellent location

Customer review rating 4.3/5

Gary Couples - 18/06/2019 AccorHotels certified review

We spent six lovely nights at Novotel Clarke Quay recently and happily recommend it. The room was fine - not large but by Singapore standards entirely acceptable size with a nice view. We enjoyed the Executive lounge hugely - reasonable wine and nibbles with superb, friendly service from a lovely group of ladies.

Dear Gary W G., It was an absolute delight to have been at your service and I am glad to know that you had an overall pleasant experience with us. Service is a top priority for us and hence we’re pleased to know that Premier Lounge team served you well. Your comments have been shared with them and I am sure that this will serve as an encouragement as we strive to continuously improve the quality of our services. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager

Fantastic view and great Club facilities

Customer review rating 4.3/5

Nolab Couples - 18/06/2019 AccorHotels certified review

Very relaxing and enjoyable stay

Dear Pasquale B., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Below average

Customer review rating 4.3/5

Raj Families - 18/06/2019 AccorHotels certified review

Very long waiting and time taking checkin process.

Dear Raj, Thank you for taking the time to complete our survey regarding your recent visit to the Novotel Singapore Clarke Quay. I am sorry to hear that you experienced a delayed check-in upon your arrival at the hotel. While we do strive to ensure that a room is available for our guests immediately upon arrival, there are unfortunately rare cases wherein this becomes a challenge, particularly when the hotel is at high/full occupancy. It is unfortunate that this was the case in this instance hence I wish to extend my sincerest apologies for the inconvenience this has caused you. We seek your kind understanding as the availability of our rooms is mostly dependent on the movements of our departing guests I do note that the remainder of your stay with us was pleasant and I sincerely hope that this encourages you to give us another opportunity to welcome you again in the future. We look forward to providing you with a 100% pleasant and comfortable stay experience then. Yours sincerely, Alan Burrows General Manager

This stay was the best due to experience in Premier Lounge

Customer review rating 4.3/5

Alma Couples - 18/06/2019 AccorHotels certified review

As on previous occasions we loved the stay in the Novotel. We will continue to use your hotel on our stopovers.

Dear Robert C., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. I am extremely elated to hear that you had an overall comfortable and pleasant stay with us as well as that the team was very warm, hospitable and take great pride in their jobs.It’s a delight to know that the location, facilities and team left a positive imprint on you. Your comments have been shared with all the team members and they are overjoyed to receive such positive compliments. It’s always a pleasure to receive such a lovely review and on behalf of the management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager

Wonderful stay

Customer review rating 4.3/5

Marie Couples - 18/06/2019 AccorHotels certified review

Staff were extremely helpful and responded to all our needs with cheerfulness and patience. Still cannot figure out where to put that second case!

Dear Rita Marie O., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

First class

Customer review rating 4.3/5

Carol A. R. Couples - 18/06/2019 AccorHotels certified review

Excellent

Dear Carol Ann R., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager
Customer review rating 4.3/5

Fred W. Business - 17/06/2019 AccorHotels certified review

Excellent, I love to stay in your hotel

Dear Chi W., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Short business trip in SG

Customer review rating 4.3/5

Ivan H. R. Business - 17/06/2019 AccorHotels certified review

Just average

Dear Mr. Ivan Hadinata Rimbuala, Thank you for sharing your comments regarding your recent stay at the Novotel Singapore Clarke Quay. It is disappointing to learn that we were unable to ensure your satisfaction with your visit. Please accept my sincerest apologies for any inconvenience you encountered throughout your stay. This is certainly not the typical experience that we aim to provide our valued guests hence I sincerely hope that we get a chance to welcome you again and provide you with a more memorable stay experience on your next trip to Singapore. Yours sincerely, Alan Burrows General Manager

Generally Satisfied although the property is outdated

Customer review rating 4.3/5

Felix C. Business - 17/06/2019 AccorHotels certified review

Generally satisfactory stay at the Novotel Clark Quay, bed and pillow are very comfortable and feel clean. However I cannot say the same about the property for the room layout is outdated and the sofa is not comfortable at all.

Dear Felix C., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Great location

Customer review rating 4.3/5

Yvette T. Couples - 17/06/2019 AccorHotels certified review

We had a fantastic stay at the Novatel. We were upgraded to an executive suite on arrival which was a pleasant surprise. The location was perfect. Close to all the restaurants along Clarke quay. Only a few minutes walk to the train station.

Dear Yvette T., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Good business trip

Customer review rating 4.3/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Great location of hotel, with incredible view. Comfortable room. Generous breakfast. Possibility to book meeting room at top floor, but rates to use it are now too expensive.

Dear Damiano L., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

We had a very enjoyable stay in Singapore, thanks to an excellent stay at the hotel.

Customer review rating 4.3/5

Steve Families - 17/06/2019 AccorHotels certified review

We have stayed at the hotel on a number of times and, on every occasion, found the service and staff to be first class. Services were excellent - nothing was a problem and all our priorities were met. The hotel gives us the perfect “home away from home”

Dear Stephen F., Thank you for the great review of our hotel and making our hotel your second home when you are in Singapore. We worked really hard to create a memorable experience for you. I am glad to know that we have made an impact on you. We appreciate your loyalty and your continued trust in our hotel and our staff. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager
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