Novotel Singapore Clarke Quay Hotel 4 stars

TripAdvisor rating 4.0/5 7,193 reviews
Novotel Singapore Clarke Quay
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Hotel extras

  • Prime City center location, near CBD and Orchard road

  • Easy access to major Singapore attractions

  • Free WiFi

  • Fitness Centre, pool and nearby jogging trails

  • Large outdoor swimming pool, 24-hour fitness center and children facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Singapore Clarke Quay

177A River Valley Road
179031
singapore
singapore

Tel: +6563383333

Fax: (+65)64338738

Contact email

Check-in from 14h00

Check out up to 12h00

  • SBS TRANSIT :   Bus 32, 54, 195 Liang Court

  • SBS TRANSIT. :   Bus 64, 123, 143 Shell House

  • SUBWAY. :   Down Town Line D20 : Fort Canning

  • Subway :   N-East Line NE5: Clarke Quay

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles - Shuttle paying

  • By plane

    CHANGI INTL AIRPORT At 18.01km / 11.19 miles

  • By helicopter

    MARINA BAY CRUISE CENTRE At 5km / 3.11 miles

  • By car

    PAN ISL EXPRESSWAY At 5km / 3.11 miles

GPS :1.2914, 103.8448

Currently, close to our hotel

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 465 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 579 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 698 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 734 m

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 985 m

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 1.1 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.4 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.6 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 2 km

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 12 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

One Queen Bed Standard

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 single beds superior rooms

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 King Bed Superior Bay View

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Single Beds Superior Bay View

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 King Bed Executive

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Single Beds Executive

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

The Lil' Explorers at Camp

  • Max. number of persons: ‌4
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Premier Suite with 1 King size Bed

  • Max. number of persons: ‌4
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

A chic and modern setting makes The Square one of the best places to dine in Singapore. The Square serves cutting edge international buffet cuisine. Enjoy the experience of interacting with our chefs in an open concept kitchen.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR ROUGE

Photo non contractuelle / Strictly non binding

Located in the heart of the hotel, Le Bar Rouge is a sleek and stylish bar that provides the ideal setting for you to chill out after a hard day's work. Unwind to the sound of modern chill-out music as you enjoy a drink with your friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 525 m²

  • Maximum capacity: 580 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

23,174 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

7,193 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Novotel Singapore Clark Quay

TripAdvisor rating 4.0/5

David W Couples - 12/06/2019 TripAdvisor review

What a great hotel this Novotel is. The location is spot on to access the whole of Singapore. The Hotel itself is brilliant in all areas of hospitality. The staff from the GM Mr Burrows down are exceptional which always makes your trip away more enjoyable. The Hotel facilities are wonderful. The restaurant/bar are magnificent and well priced. There were many young families there when we were there and they all appeared to be having a ball. All in all a great hotel that caters for all tastes. We will be back

A very enjoyable stay

TripAdvisor rating 4.0/5

Martin S Solo travel - 12/06/2019 TripAdvisor review

Staff in the hotel take a special effort to look after guest comfort particularly the staff in the Executive Lounge. Management is approachable and caring, issues are followed up until resolved. The location is great and the higher floors offer a wonderful view. Most enjoyable overall.

Cozy and comfortable stays

Customer review rating 4.3/5

Kweksh Families - 10/06/2019 AccorHotels certified review

We have been staying with Novotel Clark Quay for several times during our visit to Singapore. Overall, we are satisfied with our stays in Novotel Clark Quay, in terms of the location, the cleanliness, people and pricing. However, there is one thing that we would like to feedback is the hotel staff's knowledge on the parking facilities. We have faced difficulties when we were exiting the Liang Court carpark. We were told that all we have to do was to insert the parking voucher given by your hotel and thereafter we will be able to exit. However, we faced the same problem consecutively two days in a roll, we were not able to exit (by following the instructions). We have to re-parked our car and went all the way up to 7th Floor, hotel lobby to inform and check on the procedure again and the most dissapointed was that, no one could give us a proper guidance after sharing our problem. All we got was just another parking voucher and we went through the same process by looking for the parking maintenance guy high and low and finally they managed to just opened up the bar and let us go. I believed we were not the only guest that drove and stay in the hotel, just wonder whether we were the only one that faced this kind of problem?

Dear Saw Hong K., It’s our immense pleasure to have served you and thank you very much for your review. We regret to note the issue you encountered with us and would like to apologize for any inconvenience you experienced. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted for further review and constructive action. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

the stay has been pleasant

Customer review rating 4.3/5

Ms L. Solo - 10/06/2019 AccorHotels certified review

the stay is fine, good location with easy access to transportation and food. The room aircon needs to be improve, it is very stuffy and hot, even i adjust the temp to 16 degrees and high fan mode.

Dear Gisela L., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Great Long Weekend Stay

Customer review rating 4.3/5

Craig Friends - 10/06/2019 AccorHotels certified review

Check in was a bit of an issues , but I will wear that , I forgot to take the credit card that I made the booking with . I didn't think it was necessary when I booked via LeClub. Staff were very helpful in sorting this out , they are very pleasant in general. The room was nice , plenty of space and clean. Breakfast was included in the package and there was good choice and it all looked really appetising. I would have no hesitation in booking back in to this hotel.

Dear Craig N., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager
Customer review rating 4.3/5

Suryadi D. Families - 10/06/2019 AccorHotels certified review

Nice

Dear Verawati A., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager
Customer review rating 4.3/5

Anonymous Families - 10/06/2019 AccorHotels certified review

Stay was pleasant. The hotel was conveniently situated for our needs. i.e. within walking distance (or a short ride on the MRT) of all that we wanted to do.

Dear Gillian S., It’s a great pleasure having you stay with us. I am glad to know that the central location of the hotel allowed you to travel around with ease as well as that you had an overall comfortable experience with us. We appreciate your positive review and look forward to the pleasure of welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Loong Weekend in Singapore

Customer review rating 4.3/5

Jill Couples - 10/06/2019 AccorHotels certified review

5 night stay at Novotel Singapore Clarke Quay - Twin Room on 13th Floor overlooking the River up to Marina Bay Sands - SENSATIONAL VIEW!!! - Room a little TIRED but fitted the price - Breakfast - Busy but lots of options and good standard - Pool - SUPER!!! - great size, very clean easily swam laps daily - Service - everybody very helpful all with a SMILE - LOCATION LOCATION LOCATION was just great as our base to explore Singapore! Celebrated my Birthday there Hotel provided a SURPRISE CAKE with Candle - NICE TOUCH THANKYOU!

Dear Jillian Debra P., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Pleasant time

Customer review rating 4.3/5

Carolyn W. Couples - 09/06/2019 AccorHotels certified review

Just a stopover to break the trip home.

Dear Carolyn W., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

A welcoming and helpful staff in dirty rooms

Customer review rating 4.3/5

L. Business - 09/06/2019 AccorHotels certified review

Very nice staff but good lord the carpet in the rooms are disgusting And staff not picking up all the trashes, I felt the room dirty

Dear Emmanuel L., It’s our immense pleasure to have served you and thank you very much for your review. We regret to note the issue you encountered with us and would like to apologize for any inconvenience you experienced. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted to the relevant Department Heads for further review and constructive action. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

Good hotel in overall

Customer review rating 4.3/5

Toan N. Families - 09/06/2019 AccorHotels certified review

Great view from my room at 21st floor. Amazing swimming pool: large and deep to 3,3m on a half of it. Need to improve bathroom, it's always wet and slippage with waters from the shower. Need to improve breakfast choices to a 4star standard, current is basic. Furthermore, was asked to wait 10 minutes before getting permission from an old chiness face lady in the restaurant reception althought some tables was available. Is she wife of the hotel owner lol?

Dear Toan Thanh N., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Very happy and satisfied :) thank you

Customer review rating 4.3/5

Lola A. K. Families - 09/06/2019 AccorHotels certified review

Satisfied enough, the services were very great. Very good location. Near MRT, shopping malls and Clarke Quay's night cafe to look for some food and fresh air. Also great scenery of bay's view at night. One of unsatisfied was the balcony. Quite narrow and no sitting area. But everything was good. Thank you very much and will come back soon.

Dear Lola Avonte K., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager

some staff tone of voice was not pleasant and breakfast was not good

Customer review rating 4.3/5

Selina Families - 09/06/2019 AccorHotels certified review

Some of the staff when we called via phone, the tone of voice was not friendly. Breakfast was not good ... fruits were not fresh, fruit juice took more than 30 min to replenish. However, while checking out, the front office staff realised my daughter was sick. she got her honey lemon and fruits for her. I am very pleased with that.

Dear Yen M., It’s our immense pleasure to have served you and thank you very much for your review. We regret to note the issue you encountered with us and would like to apologize for any inconvenience you experienced. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted to the relevant Department Heads for further review and constructive action. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager
Customer review rating 4.3/5

C. Couples - 09/06/2019 AccorHotels certified review

Everyone was very helpful. Loved the smell when you got out of the lif at the 7th floor ( silly thing - but we commented every time we got out of lift.

Dear Patricia C., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

excellent stay

TripAdvisor rating 4.0/5

Go63311892229 Family - 09/06/2019 TripAdvisor review

this property is superb right in heart of the entertainment area of clarke quay . the hotel reception staff were very warm . they are very rigid with breakfast timing and the staff in restaurant area were rude with the guest this area needs to be worked on by novotel

Dear Go63311892229, It’s a delight to be at your service and thank you for your review. I am glad to know that you had an overall enjoyable stay with us. We regret to note your disappointment and please allow me to express my sincerest apologies. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted to the relevant Department Heads for further review and constructive action. We appreciate your review and look forward to the pleasure of welcoming you back and delivering another memorable experience in the near future. Yours sincerely, Alan Burrows General Manager Novotel Clarke Quay

Good Accomodation

Customer review rating 4.3/5

Rajesh M. Business - 08/06/2019 AccorHotels certified review

But Indian food preparation to be improved to larger extent.

Dear Rajesh Haresh M., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Totally enjoyable!

Customer review rating 4.3/5

Maryanne R. Couples - 08/06/2019 AccorHotels certified review

A very pleasant stay. Good location with very friendly & helpful staff.

Dear Maryanne R., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

It was a pleasant stay which made our SG vacation truly satisfying.

Customer review rating 4.3/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

The location was convenient as it was near the Fort Canning Station.

Dear Pearl F., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Spoilt

Customer review rating 4.3/5

Tracey P. Couples - 08/06/2019 AccorHotels certified review

Lovely hotel, great friendly staff and fantastic location.

Dear Tracey P., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Comfortable stay with nice pool

Customer review rating 4.3/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

Hotel was a bit outdated but provided all necessary amenities and was a comfortable stay.

Dear Emma B., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager
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