Hotel - Novotel Singapore Clarke Quay
Novotel Hotel Novotel Hotel

Novotel Singapore Clarke Quay Hotel

4.0/5 6,995 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 rooms
  • 100% non-smoking hotel
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 21,251 reviews

Our guest reviews for Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,995 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael F. Families - 18/01/2019 AccorHotels certified review
« Facilities, rooms, breakfast, service and staff all excellent »

Lovely location. Staff were very friendly and helpful. Rooms lovely layout and clean. Daily breakfast food was excellent. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael F., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Nuwan Families - 18/01/2019 AccorHotels certified review
« Start bad but got better. »

It was great stay at your hotel. We had 4 people but you only offered 2 welcome drinks. It fixed after my feedback. That was the only bad experience I had.

Couples - 18/01/2019 TripAdvisor review
« 2 Jan 2019 »

Excellent location. Beautiful views from our room but I guess that's commensurate with what we paid. We were treated like VIPs during our stay at Novotel Hong Kong and naively expected the same from Novotel Clarke Quay. We found service impersonal and breakfast noisy and chaotic. The bathroom mirror and sink were fitted for 6 feet people. At 5 feet, I could harly see myself in the mirror!

Couples - 18/01/2019 TripAdvisor review
« Clean, Comfortable & Convenient »

Stayed here for four nights and found it to be a very convenient location. Right next to Clarke Quay with it's bars and restaurants, Fort Canning park and MRT station and a very pleasant walking/running track by the river.The hotel itself is very clean with good sized rooms and quality restaurants, although the pool area could be spruced up.Overall, value for money and good for a very pleasant stay.

Lesley D. Couples - 17/01/2019 AccorHotels certified review
« brilliant great stay »

Had a lovely time ... we were breaking the flight home up .. so had 3 days at your hotel!! All your staff were brilliant ... really happy to help! Room/balcony ... lovely Only criticism would be not enough English breakfast tea, milk and sugar!! in room .. but I easily got more! Spent 1 day around the pool .. pleasant enough ... although in the smoking area the ashtrays were rarely emptied!! ... that you should look at doing better! Overall .. great time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon D., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

Anonymous Families - 17/01/2019 AccorHotels certified review
« Great »

Very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmelo M., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Michael Couples - 17/01/2019 AccorHotels certified review
« Very pleasant »

We had no problems from start to finish , the staff were nice and friendly and very helpfull. The food was very nice ( we only had berakfast ). The room was very nice and a great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Eric B. Couples - 17/01/2019 AccorHotels certified review
« A very nice, centrally located hotel »

Excellent staff and a very nice room made for a very enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric B., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Kathy H. Families - 17/01/2019 AccorHotels certified review
« Big and Comfortable Room »

We had an amazing NYE at Novotel Singapore. Fast and efficient service. The executive room was spacious and it catered to our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siti J., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Manish M. Business - 17/01/2019 AccorHotels certified review
« Satisfying »

Good hospitality, and great staff, the only irritant is that you have to change elevators to get to your room from the main entrance. Thanks overall great location excellent service. Would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manish M., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Clare L. Families - 17/01/2019 AccorHotels certified review
« Great Stay »

We thoroughly enjoyed our four days at Novotel in Clarke Quay. The service was excellent from check-in to room service and restaurant, to housekeeping and concierge. The room was very comfortable and I always love the choice of pillows. Breakfast was good although I usually like the option of ordering a proper barista made coffee rather than the average quality of a machine coffee. The pool area was lovely and very relaxing. We loved the location as well, we walked to many places of interest and Grab was used for small trips whenever we had to go further. The only thing I'll say was that I was a little put out when I had to pay $20 to launder my own clothes! When travelling, for an extended time, with a family, laundry facilities are a great incentive in choosing where to book but paying $10 to wash and $10 to dry one load is a bit rediculous!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire L., Thank you very much for taking the time to provide us a rewarding review. It’s a delight to know that the location, facilities and team left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. Please be assured that we appreciate your input and comments, which are precious to us and allow us to keep on upgrading our services and products. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager

Tracey F. C. Families - 17/01/2019 AccorHotels certified review

Short comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey F., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Sue Couples - 17/01/2019 AccorHotels certified review
« Lovely hotel with first class service. »

Our check in was just perfect. Our room was available early & wow what a view from the 25th floor. The lovely lady who checked us in is an absolute credit to your hotel. The room was serviced exceptionally well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue M., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Robyn D. Couples - 17/01/2019 AccorHotels certified review

Hotel is in a great location, close to transport, river, and shopping. Staff are pleasant and upgrade was most appreciated. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn L D., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Aida Families - 17/01/2019 AccorHotels certified review
« Magnifico hotel »

Estupenda

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aida B., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Karen B. Families - 16/01/2019 AccorHotels certified review
« Very good »

A very helpful team. Lovely clean hotel which was just where we needed it for our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael B., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Vinit G. Couples - 16/01/2019 AccorHotels certified review
« Excellent »

Everything is best of this hotel . Read my review on TripAdvisor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinit G., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Ann Business - 16/01/2019 AccorHotels certified review
« Pleasant »

Friendly staff. Cozy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shushu Z., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Graeme A. Families - 16/01/2019 AccorHotels certified review
« Nice place to stay and recommend. »

Novotel has a lovely place to stay and we didn`t have any issues that needed sorting out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme A., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Brian D. Business - 16/01/2019 AccorHotels certified review
« Business trip to »

Excellent helpful and friendly staff nothing was a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian D., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

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