Hotel - Novotel Singapore Clarke Quay
Novotel Hotel Novotel Hotel

Novotel Singapore Clarke Quay Hotel

4.0/5 6,894 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 170.00 SGD Non member rate
From 170.00 SGD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 rooms
  • 100% non-smoking hotel
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 20,378 reviews

Our guest reviews for Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,894 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Liza Business - 10/11/2018 AccorHotels certified review
« Decent »

Decent place to stay. Please clean that little hole in the sink, I can see the dirt each time I brush my teeth...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liza O., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Eric H. Business - 10/11/2018 AccorHotels certified review
« Comfortable and helpful staff »

Comfortable room. In need of some maintenance. Hotel staff friendly and courteous. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric H., It’s our immense pleasure to have served you. I am very glad to hear that you had an overall pleasant experience with us. Thank you very much for your input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Karin Business - 10/11/2018 AccorHotels certified review
« It was superb! »

Everything was great: Service, Breakfast, Coffee, Friendliness of Hotel staff, location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karin F., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Business G. Business - 10/11/2018 AccorHotels certified review
« Smooth stay with a big hotel group »

I was staying on business for four nights. The rooms are great for working in but equally good for leisure with a good sized pool and gym. I requested two room changes but the first was because I wanted a bath in the room as well as a show. This was dealt with well. Watch out though if you are in a room with an adjoining door - there isn’t much sound proofing. Hence the second change. Breakfast is very good if busy and the space a little cramped. The option to eat outside under fans worked well. Great location for the Quays and MRT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivien S., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It's a great delight to know that you had an overall great stay with us. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Peter L. Couples - 10/11/2018 AccorHotels certified review
« Good service, great location. »

Very comfortable and close to the action.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Rateesh M. Business - 10/11/2018 AccorHotels certified review
« Overall stay experience was good except availability of Indian food variety which seemed to be very limited. »

Hospitality, cleanliness, ambience was very good. Staff was very cordial. Olny suggestion would be to include more variety of Indian food in menu. At the moment Indian food variety seemed to be very limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rateesh M., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Parneet Couples - 10/11/2018 AccorHotels certified review
« Awesome »

Good location good service and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Parneet H., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

K.k. Business - 10/11/2018 AccorHotels certified review
« Comfortable hotel in a central location »

Comfortable hotel in Clarke Quay right in the heart of Singapore. Fort Canning MRT staion a mintues walk away can take you anywhere around Singapore. Breakfast buffet was very good. Room was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth K., Thank you very much for taking the time to provide us a review. It’s a delight to know that the location and facilities left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products. We appreciate your positive review and look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Gail T. Couples - 09/11/2018 AccorHotels certified review
« Fantastic experience, everything was wonderful »

Everything was fantastic! The room was fabulous, the service was excellent and we could not fault anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail T., Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our team enjoyed catering to your needs as much as you enjoyed your stay. Take care and do come back to visit us soon. Warm regards, Megawati Hartono Front Office Manager

Peter Couples - 09/11/2018 AccorHotels certified review
« Conveniently located and welcoming. »

The staff were welcoming and helpful. The hotel was very comfortable and the facilities allowed you to instantly relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Anonymous Couples - 09/11/2018 AccorHotels certified review
« Lovely view friendly staff and comfortable amenities. »

Overall excellent but buffet cuisine could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia U., Thank you for your review. It is a great delight to know that you had an overall great stay with us. Your comments regarding the breakfast spread will be noted and passed on to our F&B team to improve our products. I hope that you will come to visit us again. Warm regards, Megawati Hartono Front Office Manager

Jo Business - 09/11/2018 AccorHotels certified review
« Good »

Very polite staff, superb breakfast, rooms comfortable but a bit outdated. Bathroom was very nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johanna A., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Linda M. Families - 09/11/2018 AccorHotels certified review
« No place with better view or location in Singapore »

This is my 5th time staying at Novotel Clark Quay and I could not fault it. The location is perfect......it is on the Hop On Hop Off Bus Route and has 2 MRT stations within 5 minute walk. If you get a Marine Bay View, you look right along the river with it's gorgeous skyline, all the way down to Marina Bay Sands and the Harbour in the background. This means you get the Marina Bay Sands laser and light show from the comfort of your own balcony every night. Rooms are spacious and staff go out of there way to be helpful. If you are visiting Singapore, you must stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda M., Thank you for your amazing review! We are glad that our hotel's central location is convenient for you and that the room as well as the impressive view of our city was well-liked by you. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence we’re pleased to know that our service has met the satisfaction. We look forward to the pleasure of serving you again in the near future. Warm regards, Megawati Hartono Front Office Manager

Adrian L. Families - 09/11/2018 AccorHotels certified review
« A pleasant stay indeed »

The room was rather spacious to our surprise. Pity there's no coffee machine in the room except those sachet coffee and tea. Most hotels I've been are already providing those Nespresso machine or equivalent. Otherwise, the overall accommodation was rather pleasant. The breakfast buffet spread was rather limited I must say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Kuo Leong L., Thank you for your review. Your gracious feedback will serve as an encouragement to us as we strive to continuously improve our products and the quality of our services. Do let us know that you will be celebrating your anniversary the next time you visit us and I would be happy to make some arrangements for you. Warm regards, Megawati Hartono Front Office Manager

Anonymous Business - 09/11/2018 AccorHotels certified review
« A comfortable stay for a business trip to Singapore »

Good location, comfortable room, choice and variety for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rionnagh S., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Safaraz A. Families - 08/11/2018 AccorHotels certified review
« I would visit again »

Absolutely fantastic location with overwhelming service from all staffs . Don’t miss to meet Ms Kumi Kanan senior executive front office if you wish to have best of the rooms .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarfraz A., It’s a delight to know that the strategic location of the hotel was convenient for you. Our goal is to make all of our guests feel at home and well-taken care of hence it’s a great pleasure to know that Kumi and the team were friendly and accommodating. Your comments have been shared with all the team members and they are overjoyed to receive such positive compliments. Thank you for your kind review we hope to welcome you back again soon Warm regards, Megawati Hartono Front Office Manager

Michael H. Couples - 08/11/2018 AccorHotels certified review
« Polite staff, good pool, nice food. »

Never being in Singapore before the location of the Novotel was good. Close to Clarke Quay and within walking distance to Gardens by the Bay and many other attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., Thank you for your feedback.It's a great pleasure to know that the prime location of the hotel was very convenient for you. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

A. C. Families - 08/11/2018 AccorHotels certified review
« Satisfactory though was expecting a bit more. »

Area nearby hotel expensive. No much choices in hotel for food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. c., Thank you for sharing your review of the Novotel Singapore Clarke Quay. While it is good to know that you were generally satisfied with your experience during your visit, I am sorry to note that we were unable to fully meet your expectations. I do hope that we get an opportunity to welcome you back and provide you with a more enjoyable stay experience in the future. Yours sincerely, Alan Burrows General Manager

Jim Families - 08/11/2018 AccorHotels certified review
« Nicely positioned »

A relaxed and welcoming mid-range Hotel. Great for our family visit - we were well looked after and enjoyed the casual vibe of the Novotel. Well situated, right on Clarke Quay, surrounded by shops, dining and bars, adjacent to a couple of Metro stops and to delightful Fort Canning Park. Also right on the main bus routes. Buy a tourist pass at Chinatown Metro station to use all the public transport. Good systems and even the buses are aircon. From Novotel you can walk to many spots including Orchard Rd shops and down the Singapore river to the Merlion if you fancy a bit of a wander. Pool area is well maintained and family friendly. Good sized rooms, nice views towards Marina Sands and the Singapore Flyer or views over the River where you can watch the boats ply their trade. Most rooms have little terraces that are not really much use. Ours was locked. May not be the flashest Hotel in Singapore, but is well located, has good facilities, very good staff and good service, and we would certainly stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James R., Thank you for your amazing review! I am elated to hear that your stay with us was comfortable, satisfying and that the service we have rendered was impeccable. Reviews as such are an affirmation for us that guests appreciate the quality of our services which we strive to deliver with excellence every day. On your next visit, we will be happy to share with you more attractions in our city. We look forward to the pleasure of serving you again in the near future. Warm regards, Megawati Hartono Front Office Manager

Vcs S. Families - 08/11/2018 AccorHotels certified review
« good »

the toilet seat cover was yellow in color the bath tub has water clogging in all edges not very inviting bit boring buffet spread

Our hotel has responded to the review
Our hotel has responded to the review

Dear s. S., Thank you for your review. Your gracious feedback will serve as an encouragement to us as we strive to continuously improve our products and the quality of our services. Your comments regarding the condition of the room is noted and passed on to our Engineering team. As we work harder to shape up, I hope that you will come back to visit us again for a better experience. Warm regards, Megawati Hartono Front Office Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 170.00 SGD Non member rate
From 170.00 SGD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates