Hotel - Novotel Singapore Clarke Quay
Novotel Hotel Novotel Hotel

Novotel Singapore Clarke Quay Hotel

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4.0/5 6,623 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 rooms
  • 100% non-smoking hotel
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 18,180 reviews

Our guest reviews for Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 6,623 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Garth W. Solo - 14/06/2018
« Expectation exceeded »

Convenient location close to both business and pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garth W., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Gaurav M. Families - 14/06/2018

Wonderful stay at the Novotel Clarke Quay. I had filled request online before check in and it was fulfilled y the hotel The check in was smooth . The hotel staff was very friendly, nice & helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav M., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Anonymous Couples - 14/06/2018
« Very good service »

Very enjoyable. Friendly helpful staff. Good breakfast. Clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm L., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Stephan A. Couples - 14/06/2018
« Old Hotel, Crowded but Good Location »

Close to Clarke Quay, Too Crowded in Lobby, Old Hotel, The Staff when Check-In just like Robot and smell arrogant

AccorHotels certified review
Nadeen H. Couples - 14/06/2018
« We enjoyed every minute of staying at Novotel Clarke Quay. »

Nothing was too much trouble for any of the staff we had dealings with. They all went out of their way to ensure our stay was trouble-free, comfortable and enjoyable. Our room was clean and comfortable with all the amenities we required. To top all this we enjoyed the spectacular view from our window every single day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadeen H., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Helen R. Couples - 14/06/2018
« proffesional service, fantastic swimming pool, good breakfast »

Disappointing really as the air con dripped through the ceiling in to our case wetting the top layer of clothes and the drips on the wet woke us at 2 am. The porter did come to explain and then 30 mins later brought extra towels to catch further drips, and we were given a late check out but we couldn't sleep late as the repair man came at 8am to fix the air con ready for the day. I know nothing else could be done it was unfortune as the wonderful check in person gave us a room upgrade and the hotel was full. I did enjoy the swimming pool very much.

AccorHotels certified review
P. Families - 14/06/2018
« Another wonerful stay »

We've stayed in Novotel Clarke Quay many times, the latest before this trip was in March 2018. And as we expected, we had another wonderful stay here. The rooms are spacious and the staff at the Premier Lounge made us feel like we were coming back to our home. We enjoyed our time at the hotel and will definitely choose to come back here again when we're in Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luan P., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Eloise W. Families - 14/06/2018
« Brilliant location at lovely hotel with fantastic staff! »

We loved our stay at the Novotel Clarke Quay. The location is perfect for sightseeing and going out for meals. The hotel has a great atmosphere and the staff went out of their way to make sure we were comfortable. Special mention to Kumi and Crystal who were so kind and lovely to our toddler. We will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eloise W., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Juan Couples - 14/06/2018
« Good service. Rooms could do with a refresh »

It was great. Staff were helpful and the location was convenient. Pillows were terrible though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan T., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Neil C. Couples - 13/06/2018
« Enjoyed our time »

Great location helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil C., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Sandi T. Solo - 13/06/2018
« Reasonable »

I have stayed at was excellent in this hotel quite a few times, however the service standard between this visit and my last visit three years ago was not as efficient. Friendliness and customer service of some of senior staff left a lot to be desired. Crystal in the Bar Rouge was excellent. I had to ask three times at breakfast for a period of 15 minutes before coffee cups and plates were replenished and customers were not happy they had to wait for these things to arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra E T., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Yen Families - 13/06/2018
« Good service »

Staff were professional and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boon Yen T., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Ervi C. Families - 13/06/2018
« Nice hotel »

Room is cozy clean .... breakfast also nice food... location is very good...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ervi C., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Carole Couples - 12/06/2018
« Clarke Quay, Singapore »

Good location with friendly competent staff. Variety of food was excellent and wait staff are deserving of praise for their friendly/welcoming approach at all times. Very clean rooms with lovely floral arrangements in public areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter K., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Sanjay A. Families - 12/06/2018

It is always my pleasure to stay with you. This time it was with family & friends. Particularly your staff named "Kumi" & "Hezal" was very co-operative & sincere for the guest services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay Kumar A., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Anonymous Business - 12/06/2018
« Stay was comfortable. »

Staying at the hotel was great, and room and services good. Hotel is also centrally located. Only issue I had was one evening, arrived back to the room at around 1.30 am, and wanted to order room service, called operator, and tried to make a room order for a Pizza. Was told 24hour room services does not exist, even though it was in the room service menu. I did ask the hostess at the premier Lounge the next day, and was told she would follow up and let me know, which didn't happen. stayed in room 2205, and after watching a rugby match, so was Saturday night, sunday morning. I was asked if I dialed '2", but I dialed 'Operator", there is no quick dial, saying Room service - Dial 2. Besides the above all was good, Premier lounge great too. Regards Herve H.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herve H., Thank you for taking the time to tell us about your experience at the Novotel Singapore Clarke Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Ron L. Couples - 12/06/2018
« Singapore Delight »

We had a wonderful stay at the Novotel Singapore Clarke Quay. All the staff were attentive, friendly and efficient in their dealings with us. The room was clean (although there was dry soap remaining on the soap holders in the bathroom), spacious and very comfortable. We had an amazing view across to the Marina Bay Sands from our room on the 15th floor. The breakfast was amazing with almost endless choices. The hotel is ideally located being a short walk to Clarke Quay and all that it offers, Fort Canning and Clarke Quay MRT Stations. We would highly recommend this hotel to anyone staying in Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald L., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Berwyn Families - 12/06/2018
« Well appointed hotel in a great location »

Enjoyed the facilities and appreciated friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berwyn Reid C., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
T. K. N. Families - 12/06/2018
« Fantastic »

Great stay at the premier suite. Well done to all staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwee N. T., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

AccorHotels certified review
Chris P. Families - 12/06/2018
« Very nice hotel »

Great position close to MRT. Good facilities and room presentation. Only downsides to staying here is pathway to reception and then your room is odd. Level 7 for reception and then change lifts. Other downside was quality and cost of room service and inconsistency in food presentation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher John P., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

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