Hotel - Novotel Singapore Clarke Quay
Novotel Hotel Novotel Hotel

Novotel Singapore Clarke Quay Hotel

4.0/5 6,892 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 198.00 SGD Non member rate
From 198.00 SGD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 rooms
  • 100% non-smoking hotel
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 20,356 reviews

Our guest reviews for Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 6,892 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 09/11/2018 AccorHotels certified review
« Lovely view friendly staff and comfortable amenities. »

Overall excellent but buffet cuisine could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia U., Thank you for your review. It is a great delight to know that you had an overall great stay with us. Your comments regarding the breakfast spread will be noted and passed on to our F&B team to improve our products. I hope that you will come to visit us again. Warm regards, Megawati Hartono Front Office Manager

Adrian L. Families - 09/11/2018 AccorHotels certified review
« A pleasant stay indeed »

The room was rather spacious to our surprise. Pity there's no coffee machine in the room except those sachet coffee and tea. Most hotels I've been are already providing those Nespresso machine or equivalent. Otherwise, the overall accommodation was rather pleasant. The breakfast buffet spread was rather limited I must say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Kuo Leong L., Thank you for your review. Your gracious feedback will serve as an encouragement to us as we strive to continuously improve our products and the quality of our services. Do let us know that you will be celebrating your anniversary the next time you visit us and I would be happy to make some arrangements for you. Warm regards, Megawati Hartono Front Office Manager

Safaraz A. Families - 08/11/2018 AccorHotels certified review
« I would visit again »

Absolutely fantastic location with overwhelming service from all staffs . Don’t miss to meet Ms Kumi Kanan senior executive front office if you wish to have best of the rooms .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarfraz A., It’s a delight to know that the strategic location of the hotel was convenient for you. Our goal is to make all of our guests feel at home and well-taken care of hence it’s a great pleasure to know that Kumi and the team were friendly and accommodating. Your comments have been shared with all the team members and they are overjoyed to receive such positive compliments. Thank you for your kind review we hope to welcome you back again soon Warm regards, Megawati Hartono Front Office Manager

Michael H. Couples - 08/11/2018 AccorHotels certified review
« Polite staff, good pool, nice food. »

Never being in Singapore before the location of the Novotel was good. Close to Clarke Quay and within walking distance to Gardens by the Bay and many other attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., Thank you for your feedback.It's a great pleasure to know that the prime location of the hotel was very convenient for you. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

A. C. Families - 08/11/2018 AccorHotels certified review
« Satisfactory though was expecting a bit more. »

Area nearby hotel expensive. No much choices in hotel for food.

Jim Families - 08/11/2018 AccorHotels certified review
« Nicely positioned »

A relaxed and welcoming mid-range Hotel. Great for our family visit - we were well looked after and enjoyed the casual vibe of the Novotel. Well situated, right on Clarke Quay, surrounded by shops, dining and bars, adjacent to a couple of Metro stops and to delightful Fort Canning Park. Also right on the main bus routes. Buy a tourist pass at Chinatown Metro station to use all the public transport. Good systems and even the buses are aircon. From Novotel you can walk to many spots including Orchard Rd shops and down the Singapore river to the Merlion if you fancy a bit of a wander. Pool area is well maintained and family friendly. Good sized rooms, nice views towards Marina Sands and the Singapore Flyer or views over the River where you can watch the boats ply their trade. Most rooms have little terraces that are not really much use. Ours was locked. May not be the flashest Hotel in Singapore, but is well located, has good facilities, very good staff and good service, and we would certainly stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James R., Thank you for your amazing review! I am elated to hear that your stay with us was comfortable, satisfying and that the service we have rendered was impeccable. Reviews as such are an affirmation for us that guests appreciate the quality of our services which we strive to deliver with excellence every day. On your next visit, we will be happy to share with you more attractions in our city. We look forward to the pleasure of serving you again in the near future. Warm regards, Megawati Hartono Front Office Manager

Vcs S. Families - 08/11/2018 AccorHotels certified review
« good »

the toilet seat cover was yellow in color the bath tub has water clogging in all edges not very inviting bit boring buffet spread

Our hotel has responded to the review
Our hotel has responded to the review

Dear s. S., Thank you for your review. Your gracious feedback will serve as an encouragement to us as we strive to continuously improve our products and the quality of our services. Your comments regarding the condition of the room is noted and passed on to our Engineering team. As we work harder to shape up, I hope that you will come back to visit us again for a better experience. Warm regards, Megawati Hartono Front Office Manager

Eetheng Friends - 08/11/2018 AccorHotels certified review
« Awesome! »

The front office staff anticipated my needs and offered a complimentary room upgrade!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ee Theng W., Thank you very much for your review. Service is a top priority for us and hence it is a delight to know that you were accorded an upgrade for your recent stay with us. Please come back soon and allow us to impress you again. Warm regards, Megawati Hartono Front Office Manager

Julles R. Business - 08/11/2018 AccorHotels certified review
« Fast Internet, Great Service »

I was on business trip and needed fast internet and hassle-free stay. Novotel Clark Quay provided both which quick check-in and check-out and excellent room service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel A., Thank you very much for your kind review. It’s our immense pleasure to have served you. Your affirmation will help us strive to continue our excellent service to our guests. Thank you once again and we hope to welcome you back again soon. Warm regards, Megawati Hartono Front Office Manager

Harrie Couples - 07/11/2018 AccorHotels certified review
« Very warm and interested employees »

Pleasant atmosphere. Every year it feels as coming home and personal attention is great and warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrikus S., Thank you for making our hotel your second home when you are in Singapore. We appreciate your loyalty and your continued trust in our hotel and our staff. Do let us know in advance if you would prefer a room with a standing shower or any other requests you may have. Rest assured that we will do everything it takes to make us deserving of your loyalty. We look forward to serving you again. Warm regards, Megawati Hartono Front Office Manager

Michael G. Solo - 07/11/2018 AccorHotels certified review

I found everything satisfactory, great location, lots of places to eat, room was quite nice. I could not think of anything to complain about except for TV channels. I did not find anything to watch, so i left it off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael G., Thank you very much for your review. It is a great delight to know that you had an overall great stay with us and that the strategic location of the hotel was good for you. We hope to welcome you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

Christophe V. Business - 07/11/2018 AccorHotels certified review
« Accor excellence in Asia »

The whole service is perfect: the cleanliness and the equipment of the room, the choice of the room on the 25th floor Overlooking marina Bay, the lounge, the attention paid by the very professional staff (Ani & Serena), the director of the hotel very attentive to his customers, An hotel like we would like to find everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophe V., Thank you for your positive review. It is our immense pleasure to have served you. I am sure our team enjoyed catering to your needs as much as you enjoyed your stay and we look forward to welcoming back again soon. Warm regards, Megawati Hartono Front Office Manager

Mania S. Couples - 07/11/2018 AccorHotels certified review
« Excellent »

Very good lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mania S., Guest satisfaction is our topmost priority and I am delighted to know that you had an overall great stay with us. Thank you for the great review of our hotel and we hope to welcome you back again soon. Warm regards, Megawati Hartono Front Office Manager

Bertrand C. Families - 07/11/2018 AccorHotels certified review
« Good location »

Overall it was a good stay. Being close to the river is good as we've been able to walk along it in a secured way. The breakfast was sometimes too crowded. It also lacks some diversity (we stayed there for 10 nights). Same fruits everyday! I also did an early check-in but it was useless as we had to wait from 10 AM till 2 PM to finally have our room. Maybe we could have been told when doing the early check in that due to the number of customers we would have to wait till 2 PM to have our room. We would then have organized our arrival differently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bertrand C., Thank you for taking the time to tell us about your experience at the Novotel Singapore Clarke Quay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly note that our standard check-in time is at 1400 hours and check-out time is at 12 noon.Early check-in would be accorded subjected to room availability upon arrival.Please rest assured that team members have been briefed to step up on our preventive maintenance program to ensure further occurrence is prevented. We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Megawati Hartono Front Office Manager

John Couples - 07/11/2018 AccorHotels certified review
« The staff were very friendly and helpful. »

Enjoyed the experience. Check in staff were very friendly and helped were our early arrival and request for a late check out. Good hotel amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John E., Thank you for your review and it's a great delight to know that you had an overall great stay with us. We hope to welcome you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

Donna S. Families - 07/11/2018 AccorHotels certified review
« WE THOUGHT THE SERVICE WAS GREAT AND HAVE NO COMPLAINTS »

LOOK ABOVE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna L M S., Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our team enjoyed catering to your needs as much as you enjoyed your stay. Take care and do come back to visit us soon. Warm regards, Megawati Hartono Front Office Manager

Anonymous Couples - 07/11/2018 AccorHotels certified review
« A fabulous hotel to stay »

Love staying at hotel. Wonderful helpful staff and anf rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen F., It has been our great pleasure to have served you. We make every effort to ensure our guests’ full satisfaction in every aspect of their stay. Thank you very much for your review and do visit again soon Warm regards, Megawati Hartono Front Office Manager

Darrell P. Couples - 07/11/2018 AccorHotels certified review
« Staff were fantastic and it’s ina great location »

Stopover on a long haul flight .. it was a pleasure that staff were helpful and breakfast was good. The hotel is ina great location and provided access to services .. the concierge provided great assistance when we were looking for a pharmacy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darrell P., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Zenita R. Families - 07/11/2018 AccorHotels certified review
« Nice hotel in spore »

We hv great weekend with novotel clarke quay...check in very fast n staff very helpfull n warm specially ms.shifa if i'm not wrong her name...tengkiuuw so much !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zenita U., Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our team enjoyed catering to your needs as much as you enjoyed your stay. Take care and do come back to visit us soon. Warm regards, Megawati Hartono Front Office Manager

Paul M. Couples - 07/11/2018 AccorHotels certified review
« Three day stopover »

Great location central to places we wanted to see. Hotel well appointed and well worth extra for Premier Room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., Thank you for your great review. It is a great pleasure to know that the prime location of the hotel was very convenient for you and you have enjoyed the Premier room. On your next visit, we will be happy to share with you more attractions in our city. Please come back to visit us again soon. Warm regards, Megawati Hartono Front Office Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 198.00 SGD Non member rate
From 198.00 SGD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates