Hotel - Novotel Singapore Clarke Quay
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Novotel Hotel

Novotel Singapore Clarke Quay Hotel

177A River Valley Road 
179031  SINGAPORE
SINGAPORE

6,135 reviews
TripAdvisor Rating Based on 6,135 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 13,423 reviews

Our guest reviews for Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 6,135 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Susanna L. Families - 13/08/2017
« Lovely room very good customer service »

Lovely room we had a beautiful view kids loved the pool

AccorHotels certified review
Anonymous Families - 13/08/2017
« Good experience »

Room was a little pricey but service was good and staff were very accommodating.

AccorHotels certified review
Sarah J. Families - 13/08/2017
« Fabulous family stay in excellent location »

Room was fabulous, staff really helpful, pool facilities great, breakfast buffet brilliant. Only 2 things stop me from giving a 10. Firstly the children's area is a brilliant idea and great facility for kids to hang out in and allow parents to sit and rest or finish breakfast. However the toys and books and sitting cushions are well worn and deprecated. sencondly we had requested our room have two roll away beds on arrival as we were arriving in the early hours after a 12 hour flight. Only one bed was in a second was organised but we then had to start rearranging furniture because once the beds in place the sofa is not useable.No massive inconvenience but if the room had been fully set up there would have been more of a wow factor. Just little details to work on.

AccorHotels certified review
Iskandar Business - 13/08/2017
« Good stay »

Stay was good as it was convenient. For me was a mixture of pleasure and work. However the reception needs work. Quite slow at checking in. Queue was dis Organised. Could be worked better .

AccorHotels certified review
May Families - 13/08/2017

Comfortable stay. Room was very clean. Would prefer bigger firmer pillows

AccorHotels certified review
Nadine H. Couples - 13/08/2017
« extremly satisfied »

very good services good location nice and clean room employee very helpful and professional we will definitely stay again at your hotel

AccorHotels certified review
Dominic Business - 13/08/2017
« Singpore satisfaction »

from check-in to use of in-house facilities to check out all went well

AccorHotels certified review
Lanny Families - 13/08/2017
« Great location great staff »

So nice to stay there..the location is great only 5min from the mrt station

AccorHotels certified review
Alison Couples - 13/08/2017
« Great location »

Great location with good staff. Room was small with one side of bed against wall so only one bedside table. Not great for more than one person. The room was hot and musty when we arrived but cooled eventually with the air conditioning but it was still warm.

AccorHotels certified review
Aw Couples - 13/08/2017
« Very good. »

Loved it. I will return.

AccorHotels certified review
Harald M. Families - 13/08/2017
« Hotel room »

The hotel room we stayed was not completely clean. There were traces of toothpaste on the mirror and its frame. The wall around the bathtub was not clean either. We need to wash it before we used the tub. Regarding the personnel they were polite and helpful.

AccorHotels certified review
David Business - 13/08/2017
« Great - as usual »

Everything great - good hotel; good staff and good location

AccorHotels certified review
Mh Families - 13/08/2017

Staff was very friendly. That would have scored 10/10. Check in took some time though. The down side was the hotel room toilet was abit old. Aircon was abit dirty too.

AccorHotels certified review
Ingrid C. Families - 12/08/2017
« Ms »

Good services, my room was upgraded for free with nice view from the balcony

AccorHotels certified review
Nick S. Families - 12/08/2017
« Convenient but tired hotel »

Customer service was generally very good. Response was inconsistent, possibly due to high guest capacity (but this should not be an excuse). I was especially happy that with a young family I was given our room several hours earlier than staff would generally release.That was a great and kind gesture. The room was tired, bed comfortable but awful pillows, lighting system was faulty and Entertainment system archaic - I expected more for a 'premier' room. Overall, a satisfactory stay and a neutral rating regards recommending this hotel as a place to stay.

AccorHotels certified review
S.c. H. Couples - 12/08/2017
« Enjoyable stay.  »

Helpful staff.

AccorHotels certified review
Steve Families - 12/08/2017
« Great location, helpful staff and comfortable room »

Easy check in, helpful staff, comfortable room and lovely breakfast. Location perfect for our city centre break

AccorHotels certified review
Tsoi Business - 12/08/2017
« Disappointed  »

We're family of four and the size of the room that we stayed was only enough for two people, there was no other offers made from the hotel. It was the first time in Singapore and my two children were so looking forward to it but it's been all spoiled.

AccorHotels certified review
Dave P. Families - 12/08/2017
« Comfortable stay, convenient location »

An enjoyable 2 night stay with family. Convenient for restaurants and river boat tour. 10 min walk to Clarke Quay MRT.

AccorHotels certified review
Maree G. Couples - 12/08/2017
« We had a very pleasant break »

Everything was great. Room was clean with a great view. There was a variety of tasty food. Hotel is in a great position close to all food places & shopping & trains.

Our most recent 20 reviews
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