Hotel - Sofitel Brisbane Central
Sofitel Hotel Sofitel Hotel

Sofitel Brisbane Central Hotel

4.5/5 4,561 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • BRISBANE AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Sofitel Brisbane Central provides a retreat from the bustle of the city with its 433 luxuriously appointed rooms and suites. Every room exudes an artistic feel that seamlessly blends contemporary design with refined French elegance.Adorned in an inviting palette of neutral tones, charcoal accents and rich chocolate hues, each room is designed to create a welcoming feeling complemented by the finest French amenities and sumptuous Sofitel MyBed collection.

  • 433 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Data port in room
    • Telephone
    • Remote control TV
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • WIFI in your room
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 27,712 reviews

Our guest reviews for Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,561 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 18/02/2019 TripAdvisor review
« Short stay at Brisbane Sofitel »

Absolutely fantastic as always, on arrival we received a very warm welcome from Stelios, who looked after our car and luggage, to Reception to the Club Lounge, all of the staff were lovely, we thoroughly enjoyed every minute and wished we were staying longer !

Stephen B. Couples - 17/02/2019 AccorHotels certified review
« Disappointing first impressions »

Arrived at the hotel after a long hot day travelling down from Noosa via Australia Zoo. Initial checking was friendly, smooth and efficient. We proceeded to our room only to find a dehumidifier blasting in the room and a stench of dampness. Returned to reception where we received an apology and were advised that she would find us a nice room. We were obviously disappointed when we opened the room door to see the same standard of room. Putting that disappointment behind us we headed down for a quick swim, a less than inspiring experience, used towels & glasses littered the pool area. We had a quick dip and headed back to our room, got ready and headed out for dinner. I have stayed in Sofitel and other Accor group hotels all over Europe and have to say Brisbane Sofitel disappointed.

Olivia Couples - 17/02/2019 AccorHotels certified review
« Pretty good but slightly disappointing »

The room was nice except one light wasn’t working. I would expect this when paying $330 for one night. Upon checkout the attendant was quite cold and dismissive and was not representive of the great customer service I am used to receiving when staying at the Sofitel. The room was nice and the buffet was good.

Rea F. Friends - 17/02/2019 AccorHotels certified review
« overnight success »

Beginning with phone conversation with your concierge Peregrine to book a table for dinner on Valentine's night - days before I arrived - excellent. Perfect table on a busy night. Your desk staff charming and efficient, bar and restaurant staff on the ball with the exception of a junior concierge who when I asked where to have a bite to eat as lunch service finished on arrival - did not recommend the bar's menu but sent me downstairs on the escalator to a very plain eatery .. Rocked backed to the bar and found excellent pickings. Only room gripe was no direct plug in for USB cables..

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Rea, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Mrs S. G. Friends - 17/02/2019 AccorHotels certified review
« Very pleasing..wonderful service..very helpful check in staff »

I was a wonderful weekend experience.. From the Chinese New Year function in the ballroom through to Sunday breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sterina G., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Mark S. Business - 17/02/2019 AccorHotels certified review
« Great Stay »

Another great stay in this excellent hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark S., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Chris K. Families - 17/02/2019 AccorHotels certified review
« Very central location »

We enjoyed our stay at the hotel, despite one of the elevators not working during our stay and the train not running to the airport on our return trip.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Christine, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Marg H. Couples - 17/02/2019 AccorHotels certified review
« Exceeded our expectations!! »

Everything was perfect. The reception staff were warm and friendly and this set the tone for the rest of our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marg H., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Dirty S. Business - 17/02/2019 AccorHotels certified review
« Send me my invoice »

I was told I would receive an invoice by email. I haven't received i t can you please send?

Julie Friends - 17/02/2019 AccorHotels certified review
« Enjoyable overnight stay, courteous staff, very central. »

Enjoyed our overnight stay. Room was adequate but just feel it could do with a revamp, starting to look a little tired. Staff always pleasant and courteous. Breakfast was good. Being an Accor member, was grateful to take advantage of our complimentary night. Parking needs to be reviewed, $47 to house vehicle is way too much. The offer of overnight parking and breakfast for $70 was however very welcome. Our stay was to celebrate my sister's birthday. I believe there was a birthday treat organised for the room we had booked, however, the hotel changed the room but didn't re-room the treat. This is not a complaint, it was just a nice touch that fizzled. The hotel is central to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Julianne, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Jill M. Couples - 17/02/2019 AccorHotels certified review
« My stay was most enjoyable and relaxing. »

The helpful lady at the check in counter set the tone for a pleasant stay. Our room was very comfortable and the bathroom accessories were ample. The housekeeping staff do a wonderful job. The staff who work in the Club Sofitel were most polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jill, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Nirmal K. Families - 17/02/2019 AccorHotels certified review
« Very helpful and cooperative attitude from your reception staff .Extremely »

Extremely good experience with all services , whether it is reception staff or dining staff or room service . Would like to make a trip soon and stay at Sofitel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nirmal Satyapal K., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Ms K. Business - 17/02/2019 AccorHotels certified review
« The hotel feels tired »

The hotel feels like it needs a real freshen up

Anonymous Business - 17/02/2019 AccorHotels certified review

We really enjoy coming to the Sofitel in Brisbane. It is a convenient location, the amenities are good the rooms are comfortable and tastefully appointed. We enjoy the buffet dinner, and are very happy to return when we are in Brisbane.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane C., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

David A. A. P. Couples - 17/02/2019 AccorHotels certified review
« very relaxing and comfortble »

very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear David P., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Kieran Business - 16/02/2019 AccorHotels certified review
« very pleasant »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Kieran, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Jane G. Couples - 16/02/2019 AccorHotels certified review
« Lovely three night stay »

Everything was great! The room, food and service etc. we always really enjoy staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane G., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

David H. Business - 16/02/2019 AccorHotels certified review
« Happy with my stay »

Satisfied with my stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Murray C. Business - 16/02/2019 AccorHotels certified review
« smart, attentive , prompt and sometimes sublime service »

I thought the service team throughout the hotel were really on their game...attentive, smart and engaged with the customer..me. there were some nice touches..coming around the service desk to personally hand me the swipe card made me feel welcome and the bonjour was a nice gesture too...but your team could learn a few more french phrases as well . the hotel itself was in pretty good shape, it didnt feel tired and I thought there was nice attention to detail in the room

Our hotel has responded to the review
Our hotel has responded to the review

Mr C., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Anonymous Families - 16/02/2019 AccorHotels certified review
« Service stopped after checking in »

Lack of personal service when checking in for breakfast: staff member Elizabeth was prejudiced in the way she spoke to guests of minority background and when providing seating arrangements at breakfast. Expressed our disgrace at the way she treated us and her reply was retaliative: she needs training on how to deal with guests and put her prejudices aside.

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