Sofitel Brisbane Central Hotel 5 stars

TripAdvisor rating 4.5/5 4,711 reviews
Sofitel Brisbane Central
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+ 27 Services
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Room 1

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Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Four award-winning restaurants and bars within the hotel offer endless choice.

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000
brisbane
australia

Tel: +61738353535

Fax: (+61)7/38324741

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 19km / 11.81 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.1km / 0.06 miles

  • By train

    ROMA STREET STATION At 0.1km / 0.06 miles

GPS :-27.465352, 153.026299

Our accommodations

Sofitel Brisbane Central provides a retreat from the bustle of the city with its 433 luxuriously appointed rooms and suites. Every room exudes an artistic feel that seamlessly blends contemporary design with refined French elegance. Adorned in an inviting palette of neutral tones, charcoal accents and rich chocolate hues, each room is designed to create a welcoming feeling complemented by the finest French amenities and sumptuous Sofitel MyBed collection.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Luxury Room, 2 Double Size Beds, City View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, Club Sofitel Access, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, Club Sofitel Access, 2 Double Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • Mini Bar

Classic Junior Suite

  • Max. number of persons: 3
  • Area: From 64

JUNIOR SUITE, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 63
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE, Club Sofitel Access, 1 King Sizebed

  • Max. number of persons: 3
  • Area: From 63
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

PRIVÉ249

Type of cuisine: Gourmet

A stylishly indulgent dining experience offering a seasonal à la carte menu, seamlessly blending the best of Queensland's rich produce with France's traditional cuisine for a sensational union of flavours

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THYME2

Type of cuisine: International

A unique buffet dining experience, overflowing with market fresh seafood, exquisite international cuisine, interactive cooking stations and decadent desserts created in our very own patisserie.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUVÉE LOUNGE BAR

Photo non contractuelle / Strictly non binding

The epitome of contemporary style and the perfect place to rendezvous for business or pleasure. Ideal for those with a penchant for excellence and an appreciation of fine champagnes, wines, cocktails and spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HARLEQUIN JACK

Photo non contractuelle / Strictly non binding

A relaxed bistro and bar with extensive gaming facilities, including Keno, TAB and poker machines. Sports enthusiasts can enjoy Fox Sports channels across a number of televisions throughout the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 798

  • Maximum capacity: 1,056 people

  • Maximum banquet capacity: 580 people

Find out more

Our guest reviews for
Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

31,341 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,711 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Consistently great

Customer review rating 4.5/5

Lb Friends - 10/10/2019 AccorHotels review

Too short

Bonjour Ms B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

One night holiday befpre returning to work.

Customer review rating 4.5/5

Les B. Couples - 09/10/2019 AccorHotels review

We received a beautiful upgrade with a walk in shower, because my profile says that I have a physical disability. I very much appreciate this courtesy,

Bonjour Leslie, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions, We are so glad you enjoyed your room with the walk in shower. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

'Touch of Class Hotel

Customer review rating 4.5/5

Barbara P. Couples - 09/10/2019 AccorHotels review

From the time we 'Checked in to the Sofitel we 'knew we was made to 'Feel Special. Damien greeted us with a 'Warm but also Professional Manor & we did 'mention that we was 'Celebrating our 52nd Wedding Anniversary . He gave us a 'Lovely comfortable Room on the 28th Floor which was 'everything we could need for a 'Comfortable Stay.

Bonjour Barbara, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I look forward to passing these kind words on to Damien as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

service wonderful, the bed super comfy but the rest let it down as a 5 star hotel

Customer review rating 4.5/5

Su… Couples - 09/10/2019 AccorHotels review

I remember growing up this hotel being the place to stay so perhaps I had high expectations but then I think about the other sofitel's I've stayed at (adelaide, noosa, goldcoast) and I'm not sure. First the room - the tap leaked, the mini bar door didn't shut property and stepping into a bathtub and spending 5 minutes trying to pull out the nozzle to use the shower is very old school. Foxtel with no movies or entertainment was a let down, we love watching junk on tv in bed and all that was on offer was fox sport. Then the breakfast buffet was non eventful, no organic nor free range options, avocado slices in water, some wood fire granola would be lovely considering you have the pizza ovens or just some creativity like the other Sofitels. However for the price we paid it was to standard. The pool has seen better days, just needs a big renovation to keep up to current times.

We will be back again

Customer review rating 4.5/5

Donald Couples - 09/10/2019 AccorHotels review

Everything ran smoothly as it always does

Bonjour Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Mr. Brian H. & Jidapa

Customer review rating 4.5/5

Brian H. Families - 09/10/2019 AccorHotels review

Very happy, my daughter and her husband joined us for dinner and had the buffet as always very good. Had a room on the 27th floor great views.

Bonjour Mr H., Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central
Customer review rating 4.5/5

Anonymous Couples - 09/10/2019 AccorHotels review

From checking in to checking out five days later, everything was lovely. The young man who checked us in was very friendly, helpful (unfortunately I didn’t get his name). All staff were friendly and nothing was too much trouble. We used the executive lounge each morning for breakfast and each evening for drinks and nibbles. Aaron was the staff member who looked after us each morning and he was excellent. He remembered our coffee preference without having to tell him, our food choices without having to tell him and he was so very helpful and polite. A definite asset to your staff.

Bonjour Mr B., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback, regarding all aspects of your stay. I will most certainly be passing on your kind words to Aaron, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerement, Hayden Hughes General Manager Sofitel Brisbane Central

Comfortable

Customer review rating 4.5/5

Siok C. T. Families - 09/10/2019 AccorHotels review

I booked 2 rooms but only one room had complimentary bottled water and newspapers. A bag of garbage was left on the bar! Staff were helpful and courteous.

It was mixed

Customer review rating 4.5/5

Cintra H. Couples - 09/10/2019 AccorHotels review

While it was enjoyable it was not our best visit to Sofitel Brisbane. There were some mix ups between the check in system and booking system. The room upgrade however was fantastic. Check out was also a breeze.

Customer review rating 4.5/5

Anonymous Business - 09/10/2019 AccorHotels review

Ok comfortable, good staff in lounge

Bonjour Mr S., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Excellent

Customer review rating 4.5/5

Martine Couples - 09/10/2019 AccorHotels review

Wonderful as always

Bonjour Martine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

The meeting room was fine and the staff appropriately attentive

Customer review rating 4.5/5

Anonymous Business - 09/10/2019 AccorHotels review

I booked a meeting room for a couple of hours - that was fine. However from when I phone and made the verbal booking i was quoted $300 which included a hiring of a monitor to plug my computer into. When I arrived and after some discussion I was charged $300 for the room only and offered to pay another $220 for using the TV on the wall. This was a surprise and not what I expected. I chose to go to JB HiFi round the corner and buy a monitor instead for less. So good on facilities and staff support. Poor on managing financial expectations. It wasn't my fault that someone didn't understand the pricing policy who I spoke to.

Perfect Brisbane Location

Customer review rating 4.5/5

Anton Families - 09/10/2019 AccorHotels review

Great hotel and central location. We were late arriving and the hotel staff made us very welcome. It would have been great if we simply had to pick up a key and go straight to our room. We wish we could have stayed longer.

Bonjour Mr N., Thank you for the great review of our hotel! Although, I do hope should you come stay with us again, we are able to provide you with a smoother check in. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Poor house keeping

Customer review rating 4.5/5

Richard Business - 09/10/2019 AccorHotels review

During my stay, the house keeping neglected to refill the coffee sachets, leaving me without coffee on the second morning. In the bathroom, they took away perfectly serviceable shampoo, conditioner and shower gel to replace them, only to swap all the shower gel for body lotion. It was a bit frustrating.

Beautiful Hotel good value room

Customer review rating 4.5/5

Bodo L. Business - 08/10/2019 AccorHotels review

It was a nice room thank you

Bonjour Mr Lenitschen, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Great rooms and service

Customer review rating 4.5/5

Richard Couples - 08/10/2019 AccorHotels review

Relaxing

Bonjour Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

The whole team enjoyed their stay

Customer review rating 4.5/5

Jerome Business - 08/10/2019 AccorHotels review

I organised for a team of colleagues to stay at the Sofitel - we all had a great time!

Bonjour Mr H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

excellent service

Customer review rating 4.5/5

Anonymous Couples - 08/10/2019 AccorHotels review

large comfortable room, helpful and friendly staff and great lunch time buffet.

Bonjour Mr L., Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Customer focussed with excellent service

Customer review rating 4.5/5

Sonia Business - 08/10/2019 AccorHotels review

We held an event at Sofitel Brisbane and everything ran extremely smoothly. The F&B team were excellent on the day and efficiently dealt with our questions and extra needs.

Bonjour Sonia, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

A great hotel with great potential

Customer review rating 4.5/5

Anonymous Business - 08/10/2019 AccorHotels review

I had a really pleasant stay at the Sofitel Brisbane. I think the staff need to drive harder with 5 star service as they are letting the brand down. The F&B needs a major overhaul. It is old fashioned, presented poorly and really isn't up to standard in this day and age. The layout itself is fantastic but the property needs a refurb sooner rather than later.

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