Hotel - Sofitel Brisbane Central
Sofitel Hotel Sofitel Hotel

Sofitel Brisbane Central Hotel

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4.5/5 4,199 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 256.50 AUD Non member rate
From 256.50 AUD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Outdoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • BRISBANE AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Within each of its 433 luxurious guest rooms, Sofitel Brisbane Central provides a peaceful retreat from the stresses of city life. Perfectly suited for business and leisure travellers, this beautiful hotel features a range of accommodation styles.With Superior, Luxury, Luxury Club and Suite options to choose from each room is elegant and spacious, featuring a new LCD TV with in-house movies, broadband and Wi-Fi access, a work desk, air conditioning, bathrobes and French bathroom amenities.

  • 433 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • WiFi in your room
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 21,259 reviews

Our guest reviews for Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,199 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Robert M. Couples - 14/11/2017
« It was ok »

It was ok, we weren't offered a welcome drink which we have always been as we are an Accor member. We also didn't have our greeting letter with free wifi access upon arrival which we have had every other time. I ordered a beef burger through room service which was very raw my partner is pregnant and could not eat it. We have never had issues with the food on previous visits.

AccorHotels certified review
Peter Business - 14/11/2017
« Peter »

Okay. Lovely facilities Checking in was a little slow Also a staff member attempted to enter the room at 7:30am. They knocked twicE and then entered. I was asleep but woken by the knocking. I asked them to leave once the door was opened.0

AccorHotels certified review
Anonymous Business - 14/11/2017
« Great Overnight Stay »

My wife and I really enjoyed our overnight stay. We checked in late but we were pleasantly treated and a deal with parking and breakfast was organised which helped us save some money. The room was very good - clean and a great view of the city. Breakfast was very enjoyable and the staff were very happy to please.

AccorHotels certified review
Anonymous Business - 14/11/2017
« Great Brekky, Comfortable Bed. »

Great range and fresh ingredients for brekky. Bed and Room clean and tidy. Comfortable . The only thing I have an issue with is taking $101.30 from my credit card and taking 7 days if not more to refund me. Don't understand why you need to keep it, except that you would be making alot of money holding onto people's funds

AccorHotels certified review
Antonio Business - 14/11/2017
« pleasant »

good attention from personnel, nice room and great breakfast

AccorHotels certified review
Maria J. Couples - 14/11/2017
« It was amazing, so relaxing & just a beautiful hotel »

My husband & I stayed on Sat night for our 7 year anniversary. We have 3 children, so it is very hard for us to get away & we wanted out weekend to be amazing & I am so happy that we booked the Sofitel it was just amazing. The gentleman that booked us in, I forget his name now but he was just lovely. He even got room service to send us a bottle of champagne & a cute little pastry item. The room was so dark & quiet, we defiantly did not want to leave. The buffet breakfast the next day defiantly did not let us down & everything was delicious. I did want to mention that the little chocolate donuts were both our favourite's. I have never had such a fresh soft donut before & it was delicious. If I could have taken some home, I defiantly would have done that. I could not fault anything with our stay & next time we are lucky enough to escape, we will be coming back to the Sofitel for sure. Thank you for making our anniversary such an amazing relaxing weekend away, that we will never forget.

AccorHotels certified review
Antoinette S. Couples - 13/11/2017
« A great experience we arrived and we met with a friendly smile , this flowed on throughout our stay from the front desk staff to the bar staff. »

We always have a great experience from the moment we are met at the door till ee checkout. The room was fresh and comfortable the complimentary water and sweet were lovely. Dinner was enjoyable.

AccorHotels certified review
Pauline T. Solo - 13/11/2017
« Enjoy the hotel »

Experience was good staff were friendly.

AccorHotels certified review
Anonymous Solo - 13/11/2017
« Good »

The receptionist were all friendly and proffecional. The room need to be update like 5stars hotel. My bath towel has a lot of black marks.

AccorHotels certified review
James P. Business - 13/11/2017
« Excellent room and service and usual »

I always find the staff and amenities at Sofitel Brisbane up to standard and suited to a great stay, whether for a short or longer period.

AccorHotels certified review
Anonymous Business - 13/11/2017

It was 'ok'; not great. I stay at the hotel a couple of times a year. Breakfast disappoints me (always). I want gluten free. I know there is the bread and I know there are a couple of other hot foods marked, but previously I have asked about the bacon (for example) and it is gluten free (but not marked). This time I could not recall about some other hot foods (whether GF or not) so I did not bother. So, please be clear - if you have GF food, mark it as such. The same goes for the muesli and the like. My other comment re breakfast (but all hotels get this bit wrong) is to have some leafy greens available. So mixed lettuce leaves etc in a big bowl. So that way, people can have cooked breakfast but also have some salad with it (especially if there is an ability to put a balsamic vinegar/olive oil dressing over it). The room - they are getting a bit 'tired' and I appreciate it would cost an incredible amount of money to do a refurb - BUT it really annoys me I have to charge my phone by leaving it over at the desk and not on the beside table. I suspect no many pax are using the old alarm clock thing with the old built in phone chargers - they suited iPhones of some generations ago. My bathroom tap had a leak (advised the front desk of this). Re the question below about being a card holder - if its the program re discounts on dining and accommodation I have been (twice) but given I live in Perth it is just not worth it so I have let it lapse (twice). No where to go in Perth etc. I paid the full annual fee but it is just not worth it here.

AccorHotels certified review
Julie Y. Solo - 13/11/2017
« Excellent time in Stephanie's Day Spa, relaxing hours spent in club lounge. »

Stephanie's Day Spa is superlative way to spend a day or two! I was transported to another world and all stresses just floated away. The Club Lounge was very relaxing and Patricia, Anna, Lien and Jodie as attentive as ever. It was nice to know a chef is now in the lounge and main meals can be ordered, but I was surprized to find an additional cost for pancakes at breakfast greater than upgrading to breakfast at thyme 2. The addition of a juicer for fresh juices is a great idea. Check in and out was seamless and Christine and Josh as lovely and helpful as ever. Missed the beautiful Sofitel pens and pencils - it is these little touches which really add to the whole experience of staying at The Sofitel.

AccorHotels certified review
James M. Couples - 13/11/2017
« From great to average »

I used to love the Sofitel brand, and the Sofitel Brisbane has been my choice of hotel always when I am in Brisbane on leisure travel. However the past 2 stays have been disappointing borderline terrible. On arrival, we had to chase down concierge to give our car key who didn't ask if we required assistance with our luggage, Le Club status not acknowledged at check in, our door to the room was open for anyone to walk in. I am assuming the person who left the cake had forgot to take the latch off when leaving. No welcome drink voucher, when asking for it, I was asked if was "sure" I didn't receive it. I must look like I am too cheap to pay $15 for a glass of wine verse $9000 in room night spend (total spend to achieve Le Club Platinum). All 5 lifts broke down, waiting on the 27th floor for 15 minutes until a gentleman walked past and told us they're broken. The house phone was inoperative. We were told the lifts break down on a regular occurrence. On check out, minimal assistance with luggage, not that I needed assistance however its what I would expect from the Sofitel brand and being a luxury 5 star property. The only positive was the gentleman at the breakfast counter and a lady named Tarni (Tanni - something around that) who was very patient and willing to assist an elderly lady utilising a walker. Overall, its the small things that make things great. I've travelled the world extensively and stayed at many hotels, this hotel was one of my favourite now called into the midst of the average hotels. If I was a corporate client, I am sure id receive better service and/or experience.

AccorHotels certified review
Chris B. Business - 13/11/2017
« Lovely hotel situated in the heart pf Brisbane just oet down by some fundlementals for business travellers »

Lovely hotel Good access No free wifi in room and limited in the bar area No plunger / nespresso in room

AccorHotels certified review
Kaine S. Couples - 13/11/2017
« amazing service with a smile »

a very friendly team that made us feel welcome, it was great just to get away for the night.

AccorHotels certified review
Rhys B. Couples - 13/11/2017

Excellent. Staff very attentive and helpful.

AccorHotels certified review
Jandm Couples - 13/11/2017
« Great Stay! »

Staff very polite, friendly and helpful at reception, in the bar & in the buffet restaurant- nothing was a bother. Room very clean - quite a few glass surfaces (tables/mirrors etc) no dust/smudges - very impressive. Room Service very efficient.

TripAdvisor review
Solo travel - 13/11/2017
« A lovely rest..before returning west! »

Well.. what can I say.. I am a lucky ADV+ member to get a free night at the best hotel in Brisbane!! I had things to do elsewhere in Qld....but my return flight to Perth was from Brisbane...late in the day..so I was granted a 3 pm check out from a luxury27 floor room..with gracious conduct by all staff..WHAT AN EXPERIENCE...dinner..mmmmm; brekky.. I could not eat all that on offer....an experience not to be forgotten!!!!

AccorHotels certified review
Bruce Couples - 12/11/2017
« Great staff »

Very enjoyable

AccorHotels certified review
Owen E. Couples - 12/11/2017
« Great service and excellent room »

The staff service was excellent from check-in to check-out

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