Hotel - Sofitel Brisbane Central
Sofitel Hotel Sofitel Hotel

Sofitel Brisbane Central Hotel

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4.5/5 4,262 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • BRISBANE AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Within each of its 433 luxurious guest rooms, Sofitel Brisbane Central provides a peaceful retreat from the stresses of city life. Perfectly suited for business and leisure travellers, this beautiful hotel features a range of accommodation styles.With Superior, Luxury, Luxury Club and Suite options to choose from each room is elegant and spacious, featuring a new LCD TV with in-house movies, broadband and Wi-Fi access, a work desk, air conditioning, bathrobes and French bathroom amenities.

  • 433 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • WiFi in your room
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 22,245 reviews

Our guest reviews for Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,262 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Solo travel - 12/01/2018
« Exceptional service »

I love the Sofitel Hotel in Brisbane.The whole place from the second you arrive oozes excellence in service, which is a dying art these days. Nothing is too much trouble and all of the staff have the same high level of a desire to make your stay as enjoyable and hassle free as possible.

TripAdvisor review
Kathryn M Couples - 11/01/2018
« Very comfortable stay »

We had a lovely break over Christmas. Our room was very comfortable and the amenities were plentiful. We made use of the pool area every morning. The selection for breakfasts were plentiful even those provided on Christmas morning.

AccorHotels certified review
Malcolm D. Couples - 10/01/2018
« Great service »

We were treated wonderfully from the time we arrived, nothing was too much trouble. Josh was fantastic on the front desk.

AccorHotels certified review
David &. L. W. Couples - 10/01/2018
« Great venue service wanting. »

We really enjoy our stays at the Sofitel, it is very convenient to the city, transport is at the door and overall it is a lovely hotel. We were however a little disappointed when we went down to have a pre dinner drink . The chap tending the bar was most of the time by himself and whilst we were prepared to wait to be served, some other guests were becoming very impatient. Much the same situation happened when we went into the dining room and again had to wait quite some time to have our wine order taken. Whilst we would say that the waiters are doing their best to attend to everyone, maybe even one more staff would make all the difference. We still enjoyed our dinner and head waiter came over and apologised for the wait and told us that our first drink was " on the house" which was very appreciated. Regards, David & Lyn W.

AccorHotels certified review
Christine H. Couples - 10/01/2018
« We had a lovely stay, excellent room and very good breakfasts. »

Your reception staff were unusually inefficient this stay. We were misinformed about when our room would be ready several times which was a poor communication issue not that our room wasn't actually available. Our luggage was to be brought up to our room. After having been mucked around for two hours, I went to reception, tried to attract someone's attention to indicate I was taking our luggage and just gave up. No one attempted to stop me when I took our bags which wasn't a comforting thought for general security. All other aspects of our stay were excellent .

AccorHotels certified review
Craig M. Couples - 10/01/2018
« Great Hotel with excellent staff and service »

An absolute pleasure to stay at the Sofitel Brisbane. Fantastic room, excellent food and outstanding service. Cant wait to return.

AccorHotels certified review
Anonymous Couples - 10/01/2018
« Very restful »

We stayed at the Sofitel after 8 days camping at Woodford Folk Festival. It was great to enjoy a bit of luxury after a week of no hot water or aircon. Staff were very helpful and efficient. We ordered room service and the food arrived promptly and was very tasty, especially the pastry platter! We were pleased to be able to pay a little extra for late checkout. My only gripe, and it is the same for all 5 star international hotels, is that $7 for a coke from the minibar is ridiculous.

AccorHotels certified review
Nick Couples - 10/01/2018
« Great, friendly and helpful staff »

Staff were friendly and accommodating.

AccorHotels certified review
Anonymous Families - 10/01/2018
« enjoyable »

I consistently return to the sofitel due to the service and experience.

AccorHotels certified review
Staycation Couples - 09/01/2018
« Perfect inner-city escape »

Friendly and accommodating staff, beautiful room and breakfast was fantastic. We also loved being able to check in early and check out late.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms R., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager

AccorHotels certified review
Darryll Families - 09/01/2018
« Very satisifed. »

Enjoyable, friendly, helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr F., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager

AccorHotels certified review
Armando Friends - 09/01/2018
« made feel special »

From the time of arrival to departure one was made feel special

AccorHotels certified review
Dana Friends - 09/01/2018
« The service was amazing. Special thanks to the staff! »

The staff was well-knowledgeable about the area. We also got a free ride with them and were informed of the availability to take out the hotel car for free. We were so pleased with the staff it is what prompted me to do this survey.

AccorHotels certified review
Val B. Families - 09/01/2018
« Val B. »

Clean, comfortable and close to public transport for purpose of visit. Noisy guests in adjoining room.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms B., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I am thoroughly looking forward to sharing your comments with our team. Sincerely, Hayden Hughes General Manager

AccorHotels certified review
Merv M. Couples - 09/01/2018
« Enjoyable stay using my free Accor night »

Enjoyed the meal and setting at Prive249. Makes a nice change from the buffet. Also the parking/breakfast deal is a good incentive as $47 to park your car is a bit steep. Buffet breakfast was an improvement on our last visit. Only complaint was that i did not receive my account by email as promised on checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr M., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have ensured your invoice has now been sent to your email address also in a separate email. Please do not hesitate to contact me if you have not received this for some reason. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager

AccorHotels certified review
Sam Couples - 09/01/2018
« Absolutely amazing experience 5 star service »

We had the most amazing stay for 2 nights. The staff were by far the best....this experience was the best we have ever had, world wide!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr E., We very much appreciate you taking the time to complete our survey following your recent stay at Sofitel Brisbane Central. Your feedback was truly wonderful to read, and I am so glad we were able to help you enjoy your stay so thoroughly. I look forward to sharing your feedback with the team, as we all work very hard to ensure the best possible experience for our guests. Thank you again for your kind words, and we look forward to welcoming you back again in the near future. Sincerely, Hayden Hughes General Manager

AccorHotels certified review
Ross P. M. Solo - 09/01/2018
« Average »

Below par compared to Sofitel Melbourne, and Sydney , Club Sofitel Brisbane very poor by comparison to Melbourne

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ross, We very much appreciate you completing our survey following your stay at Sofitel Brisbane Central. It is always a pleasure to receive feedback, both positive and constructive. I'm sorry to hear we were unable to meet your expectations of a Sofitel property. I will take your feedback regarding the Club Lounge into consideration as we continuously strive to make improvements to our hotel. Furthermore, I have shared your concerns regarding the failure to restock your minibar with our In Room Dining Manager to investigate. Thank you for your loyalty to Accor Hotels and we hope to welcome you back to the hotel soon. Sincerely, Hayden Hughes General Manager

AccorHotels certified review
Lori M. Families - 09/01/2018
« Underwhelming »

I felt underwhelmed due to small things that for a luxury hotel I felt were not to standard. Room not ready on arrival, however appreciated the complementary glass of wine while waiting. On arrival at the bar area, large number of tables hadn't been cleared & was waiting to be served with a number of other guests. On the first day of our visit our room was not locked on return. Cleaners hadn't secured the room. Cleaning was less then impressive. Teaspoon from our coffee left on a side table and a peanut was on the bathroom floor. We hadn't had peanuts. When attending dinner, I felt we were rushed through & no one took the time to explain the banquet/drinks etc. it was disappointing.

AccorHotels certified review
Mar F. Families - 09/01/2018
« Beautiful Ballerina »

The hotel was in a good location. The bed was soft and fluffy that I loved. There were very few Christmas decorations except for a holiday? Ballerina. The included breakfast buffet was fine but crowded. Coffee was not free flowing. The staff were mostly helpful. We were very pleased that our rooms were ready on our 10 am arrival.

AccorHotels certified review
Maria A. Couples - 09/01/2018
« Central, clean, great breakfast »

It was easy and I felt pampered

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms A., We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hayden Hughes General Manager

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