Hotel - ibis Christchurch
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Christchurch Hotel

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4.0/5 1,001 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange

Leisure and activities

  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 155 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WiFi in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 4,998 reviews

Our guest reviews for ibis Christchurch

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,001 reviews
AccorHotels certified review
Peter W. Friends - 17/04/2018
« experience quite good »

Your twin rooms with two beds are too small for 2 independent guests. I could not even do some yoga on available floor space. The gym at the Novatel is not close enough. I needed to use it every day. The equipment in the gym is like most hotels-- very cheap equipment that does not last. Fortunately it is new. Because of this I won't be staying again. Breakfast was very nice but I was told to pay for my breakfast when in fact I had paid for a breakfast included package. I was not the only one who had this problem in our cricket team. Staff were most courteous.

AccorHotels certified review
Joe D. Business - 17/04/2018
« Great stay but room could have been better. »

Great small hotel feel. Helpful breakfast staff. Check in staff were not friendly or welcoming at all which is a real shame. Most of the Accor hotels have excellent service in this area but not Ibis Christchurch. The shower in the bathroom wasn't clean and had remnants of soap and green glue like product around the shelf area in the shower. The room was very cramped and didn't give much space to move about or use the office area by the window. Lovely breakfast and very friendly happy waiting staff.

AccorHotels certified review
Michelle R. Couples - 17/04/2018
« Great room, wonderful Breakfast »

Great place to stay, clean and comfortable. Great service in restaurant. Service at check in was ok but have had better on other stays The only thing that lets you down is the lack of parking. Ended up with $65 ticket for not displaying ticket correctly!! Wilsons not fair or pleasant to deal with.

AccorHotels certified review
Julie H. Couples - 16/04/2018
« Bit noisy »

Room was adequate for what we needed - location was great - but oh the noise ! Outside our window on the road was a loose grate and it bounced noisily every time a car went over it ! And then there was the neighbours - who chatted outside our room before they went to bed ! Disappointed with the food on offer for room service - the addition of a cheeseboard would have been great - unlike the soggy toasties we received

AccorHotels certified review
Ben Couples - 16/04/2018
« Friendly welcome on Arrival »

My stay was wonderful. Our flight got into Christchurch at 6:00am. I requested an early checkin of 10am, however our room was ready for checkin at 8:00am when we arrived. Staff were friendly and helpful. Restaurant was good quality and quantity was great.

AccorHotels certified review
Mn Families - 16/04/2018
« Handy location »

Used the restaurant for drinks and snacks the first evening (stayed 4 nights). Snacks didn’t arrive till we almost finished our drinks but there were excellent restaurants nearby for other nights. It wasn’t very nice to see those homeless people outside of the hotel every time we walked out or came back. We stayed 4 nights but we didn’t get bottled water the 3rd night and when we didn’t get any on the 4th night we rang the reception. They delivered 2 bottles then. The bed was very comfortable. The reception was friendly.

AccorHotels certified review
Jill B. Couples - 16/04/2018
« ok »

Rooms were very small. Reception staff need to get out & walk around the hanging CBD. Was told the container mall was only a block away after we couldn't find it but a shop holder told us the last container had moved out in January!. Need to keep up to date with whats happening. Unable to book transport from the Trans Alpine to hotel- told only book to railway. Not good enough when that was the main reason for staying in town

AccorHotels certified review
Anonymous Families - 16/04/2018
« As expected »

Comfortable. We ere staying on a booking that included breakfast but somehow the hotel information systems (front desk and restaurant) did not talk to each other as every morning we would be asked for our room number so the breakfast could be charged to our room.

AccorHotels certified review
Richard R. Business - 16/04/2018
« Extremely satisfied with property and staff »

I found the staff the most welcoming, check in and out was fast, the attitude of the staff was the best that I have experienced at any IBIS. The rooms were very modern with the IBIS usual ammenties.

AccorHotels certified review
Bob Couples - 15/04/2018
« Good »

Quick overnight stay, very small room and especially bathroom

AccorHotels certified review
Anonymous Friends - 15/04/2018

My friends stayed, they mentioned the service and the rooms were first class.

AccorHotels certified review
Roger Friends - 14/04/2018
« Wheelchair user experience »

Room was just big enough for using a lightweight electric wheelchair, with assistance.(I cannot walk at all) It was difficult to manoeveur to the bed side, and would prove virtually impossible with a standard electric wheelchair. The problem may have been caused by upgrading the bed to a king size. Good for comfort but not for space to manoeveur. Otherwise a convenient place to stay, very close to the bus transport hub.

AccorHotels certified review
Beverley W. Couples - 14/04/2018
« We »

found the staff on the check-in desk most helpful and obliging. thankyou for a lovely time in Christchurch.

AccorHotels certified review
Tina B. Business - 13/04/2018
« Friendly and comfortable »

Friendly and comfortable.

AccorHotels certified review
Kristina W. Business - 13/04/2018
« usual standard rooms, but bad experience at the desk on check-out - poor customer service and competence »

Really helpful staff when I first arrived. I wish i was reminded i had breakfast on my booking as I did not know I had breakfast. On check out the lady i dealt with was impossible or seemed new. I always get 25% off with my accor membership at the restaurant, when I asked her she said she couldn't do anything at the counter once it's done by the resturant, I have had staff do it at the cunter for me before. she then lied and said it was loaded with the discount because of my profile is loaded as accor. My invoice has no discount at all. Then when I asked her about charging me $21 for breakfast because it was on my booking but i did not use it. Her attitude was she couldn't do anything. I did still spend money at the restaurant hotel on dinner. I do expect some flexibility as a customer or more accomodating communication. I really did not enjoy my stay due to my experience. Being lied to that it was discounted probably is what pissed me off the most. And because I had to spend 2 x breakfast at $21 that was never used either i see as unfair. I often travel and stay at Ibis or Novotel but as a result of this experience I will avoid it where possible to stay at Ibis.

AccorHotels certified review
Anonymous Business - 13/04/2018
« Dissappinted in the quality of stay. »

Hi Team. I have stayed with you on multiple occasions. This time seeing my bedding stained was absolutely gross. I had no option but to sleep on top of the duvet and even then still felt dirty..

AccorHotels certified review
David Families - 12/04/2018
« Expensive »

Expensive for rooms provided then the expectation to charge for WiFi which is normally supplied Foc.

AccorHotels certified review
Jill Couples - 12/04/2018
« Jill »

we enjoyed the central position of hotel.First consider joining ACCOR chain, well worth Europe we use IBIS and if temps high change to Mercure[with pools] Calvin Ter Budapest was great, fab breakfast too. in France mid week there are good deals... so worth your patronage. in Christchurch on floor 8 our room was refurbished, good beds, nice shower rm. go to a cafe for breakfast,we didn,t try evening meals. desk staff helpfull and obliging. room lighting v dull,but so was the day.

AccorHotels certified review
H. Business - 12/04/2018
« Mr »

Most obliging as plane diverted to CC

AccorHotels certified review
Mark C. Business - 12/04/2018
« Relieved guest thankful for a bed »

My stay was not planned, with flight redirections and cancellations stranding me in Chch. My ability to secure a room through the Accor App on my phone was very great, and desk staff were friendly and efficient when I checked in.

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