Hotel - ibis Christchurch
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Christchurch Hotel

4.0/5 1,047 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 155 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 36 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 6,016 reviews

Our guest reviews for ibis Christchurch

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,047 reviews
Pete Couples - 05/12/2018 AccorHotels certified review
« No problems »

All good, clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Peter, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. As you can appreciate, the majority of the time we only hear from our guest when their stay is not so good. So to receive your comments is somewhat refreshing. We also appreciate your loyalty having classic status as part of the Accor Network membership. The team look forward in hosting you next time you are in town, and a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

S.a.f. Friends - 05/12/2018 AccorHotels certified review
« I did not find it a great experience The tour parties seem to go through the breakfast food like locusts »

While it is handy to everything the hotel facilities need some attention including the provision of drawers in the rooms to store clothes as I hate living out of a suitcase

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Stuart, Thank you for taking the time to tell us about your experience at the ibis Christchurch. I am sorry that your experience did not meet your expectations with several areas of the hotel; please do accept our apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have spoken to our team to lift our engagement with our guest and to ensure we provide a warm and friendly welcome to a sincere farewell. As it is the small thing done well that have the best impact on a positive stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, and we appreciate your loyalty with silver status with our membership program. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Carolyn Couples - 04/12/2018 AccorHotels certified review
« Great hotel in a Fantastic location »

As always we had a wonderful stay at the Ibis Christchurch! We were upgraded to their best room (which is a little larger than the rest) and really enjoyed the great friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Carolyn, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We also appreciate your loyalty having gold status as part of the Accor Network membership. The team look forward in hosting you next time you are in town, and we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Anonymous Business - 04/12/2018 AccorHotels certified review
« Coneniently loacted in Central City »

Rooms well presented but a little small. Restaurant Meals well presented and good value.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Richard, Thanks for telling us about your recent stay, and we hope your next visit will be just as good, if not better. From all the team, we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Alison Couples - 04/12/2018 AccorHotels certified review

The room was lovely and clean. Very comfy bed. Bathroom was very average. Lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Alison, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. On a whole you stay was good, however we have noted a few areas that we need to polish up on, so thanks for bringing this to our attention. As you have indicated it is usually the small things that guest remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell Thank you again for sharing your thoughts, which we will communicate to our teams. We also appreciate your loyalty with you having stay with the Accor network. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Anonymous Business - 04/12/2018 AccorHotels certified review
« accommodation was adequate for my short stay, but with friendly professional staff »

Reception staff were welcoming and helpful and accessing free wifi easy, so thanks! Room was very basic and VERY small, so was the bathroom, but all adequate for a short stay. Pillows could be improved and weren't good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Nicola, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. On a whole you stay was good, however we have noted a few areas that we need to polish up on, so thanks for bringing this to our attention. As you have indicated it is usually the small things that guest remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell Thank you again for sharing your thoughts, which we will communicate to our teams. We also appreciate your loyalty with you having a classic membership with the Accor network. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Tatiana C. Business - 03/12/2018 AccorHotels certified review
« Great Value for Money »

One of the few Ibis hotels where you feel you are getting a Sofitel service. Most of the staff were friendly and extremely helpful. While amenities are what you would expect from an Ibis, the rooms were spacious enough and clean. Great location - I could walk to all my meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Tatiana, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. As you can appreciate, the majority of the time we only hear from our guest when their stay is not so good. So to receive your comments is somewhat refreshing. I have noted a few areas that we need to address to ensure that our delivery is top notch, so thanks for bring this to our attention. We also appreciate your loyalty having silver status as part of the Accor Network membership. The team look forward in hosting you next time you are in town, and we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Stephen Business - 03/12/2018 AccorHotels certified review
« Lovely surprise stopover »

Got in late, staff were friendly and obliging Rooms clean and tidy Breakfast hit the right spot And checking out no problem Thanks Ibis

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Stephen, Thanks for telling us about your recent stay, and we are thrilled that we were able to tick all the boxes for you. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Penina Business - 03/12/2018 AccorHotels certified review
« The reception people had excellent customer service »

I ordered a meal on Wednesday night, it was a steak meal and the meat was very chewy and a bit tough. It is not what I am used to.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Penina, Thank you for taking the time to tell us about your experience at the ibis Christchurch. From what you have indicated the most part of your stay meet your expectations and good to know that the team were friendly and engaging. We have also noted your comments in regards to your dining experience, please do accept our apologies for the poor quality of steak that you had ordered.We have also inform our supplier of this to ensure that we isolate this occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Sonia Business - 02/12/2018 AccorHotels certified review
« Adequate but wouldn’t stay again »

Good service. Room was basic, no parking. Sitting up in bed and the bed slides away from the wall, really frustrating when you are trying to work sat on the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Sonia, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. We have noted a few areas that we need to address to reinstate your confidence with our hotel, such as the bed remaining stationary when sitting up-right while working, so please do accept our apologies for this inconvenience. As you have indicated it is usually the small things that guest remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell Thank you again for sharing your thoughts, which we will communicate to our teams. We also appreciate your loyalty with you staying with the Accor network. If in the off chance I can persuade you to stay with us again, I would be only to happy to look after you on your return. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

John Couples - 02/12/2018 AccorHotels certified review
« Ver6 good »

As expected. No problems, all good.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora John, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. As you can appreciate, the majority of the time we only hear from our guest when their stay is not so good. So to receive your comments is somewhat refreshing. We also appreciate your loyalty having silver status as part of the Accor Network membership. The team look forward in hosting you next time you are in town. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Allan Business - 02/12/2018 AccorHotels certified review
« Very well looked after! Front desk staff were amazing. »

He front desk team was professional on arrival and nothing a problem for them. They also returned some papers to my room that were left in the lobby. Excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Allan, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We also appreciate your loyalty having classic status as part of the Accor Network membership. The team look forward in hosting you next time you are in town. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Bruce C. Solo - 02/12/2018 AccorHotels certified review
« Satisfactory »

Good accommodation. Clean and tidy room.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Bruce, Thanks for telling us about your recent stay, and we hope your next visit will be just as good, if not better. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Mike H. Business - 02/12/2018 AccorHotels certified review
« Just fine »

Everything OK nothing especially great, also nothing especially bad

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Michael, Thanks for telling us about your recent stay, and we hope your next visit will be just as good, if not better. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

Je J. Couples - 02/12/2018 AccorHotels certified review

Great!! Very friendly helpful staff. Awesome location, pretty much right in the middle between Isaac Theatre Royal and Ballantynes. Good pre- show dinner selection and very nice staff in dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Wayne, Thanks for taking time out of your day to provide us with your thoughts about your recent stay. We also appreciate your loyalty having classic status as part of the Accor Network membership. The team look forward in hosting you next time you are in town. From all the team we wish you a very Merry Christmas. Ngā mihi Nathan Thompson Operations Manager

M A. Solo - 30/11/2018 AccorHotels certified review
« Nice Stay »

Was a pleasant stay. Clean room, quite, good space. I loved my stay. I did miss a safety deposit. And also, the pillow was not firm. I tried the ones in the closet and was not good as well. Having said that, all went perfectly fine.

Anonymous Couples - 30/11/2018 AccorHotels certified review
« Good stay »

It was convenient, was new & clean, had PC to use at the ground floor.

N/a Business - 29/11/2018 AccorHotels certified review
« Price increase from one advertise from time of booking »

Overpriced this time round and it was my third stay. Not staying here again on my next Christchurch business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Johnny, Thank you for taking the time to tell us about your experience at the ibis Christchurch. We are sorry that your experience did not meet your expectations; please do accept our apologies. We have noted your comments in regards to a credit card authorisation with check in. This is standard practice with all Accor hotels and it was not our intent to offend you. I have also noted that on your return visit to Christchurch you will not stay with us again. In the off chance that I can reinstate your confidence with our hotel. I would be only to happy to manage your booking personally We appreciate your sharing your concerns Johnny. Ngā mihi Nathan Thompson Operations Manager

Anonymous Business - 29/11/2018 AccorHotels certified review
« simple modern and comfortable »

Overall meet my expectations for a city centre hotel. Reception staff were friendly, room simple and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Andrew, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. On a whole you stay was good, however we have noted a few areas that we need to polish up on, so thanks for bringing this to our attention. As you have indicated it is usually the small things that guest remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell Thank you again for sharing your thoughts, which we will communicate to our teams. We also appreciate your loyalty with you having stay with the Accor network. Ngā mihi Nathan Thompson Operations Manager

Anonymous Business - 29/11/2018 AccorHotels certified review
« Satisfactory »

No issues with the room although the bathroom was compact but the walls very thin and had loud neighbours.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Debbie, Thanks for taking time out of your day to provide us with some valuable feedback. As this is how we measure our success within the market place. On a whole you stay was good, however we have noted a few areas that we need to polish up on, so thanks for bringing this to our attention. As you have indicated it is usually the small things that guest remember, but also have the biggest impact on the overall experience of their stay. Such as a friendly welcome to a sincere farewell Thank you again for sharing your thoughts, which we will communicate to our teams. We also appreciate your loyalty with you having stayed with the Accor network. Ngā mihi Nathan Thompson Operations Manager

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