ibis Mexico Perinorte Hotel 3 stars

TripAdvisor rating 3.0/5 243 reviews
ibis Mexico Perinorte
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+ 18 Services
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Room 1

Number of guests
Children's age
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Hotel extras

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  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 13h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Mexico Perinorte

Hacienda Sierra Vieja 2
Centro Comercial Perinorte
Colonia Hacienda del Parque
54769
cuautitlan izcalli
mexico

Tel: +5255 2075 9000

Fax: (+52)55 5886 0430

Contact email

Check-in from 15h00

Check out up to 13h00

  • By plane

    BENITO JUAREZ INTL At 41km / 25.48 miles

  • By train

    CENTRAL DEL NORTE At 20km / 12.43 miles

GPS :19.600389, -99.190719

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: ‌3
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Room with 2 double beds

  • Max. number of persons: ‌4
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

A relaxing break in the bar: the Ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 50 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Mexico Perinorte

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,199 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

243 reviews

Satisfecho

Customer review rating 4.1/5

Luisfer Business - 08/07/2019 AccorHotels certified review

Normal

Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte
Customer review rating 4.1/5

Octavio G. Families - 04/07/2019 AccorHotels certified review

Terrible

Estimado/a Octavio g. Martinez, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Mexico Perinorte. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Le pido me pudiera ser más especifico en su queja. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

No one spoke english

Customer review rating 4.1/5

Anonymous Families - 30/05/2019 AccorHotels certified review

†he room small and the beds

Dear Rasmussen M., Thank you for taking the time to tell us about your experience at the ibis Mexico Perinorte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

Exelente

Customer review rating 4.1/5

Jose L. B. V. Business - 15/05/2019 AccorHotels certified review

Confortable

Incompleta

Customer review rating 4.1/5

Alberto Business - 10/05/2019 AccorHotels certified review

No satisface

regular

Customer review rating 4.1/5

Salvador L. Business - 06/05/2019 AccorHotels certified review

masomenos

Ok, but there´s some details that should be worked out

Customer review rating 4.1/5

Jose M. T. Business - 01/05/2019 AccorHotels certified review

I spent three nights at your hotel. All the hotels I've stayed before left bottles of water everyday in your room, this is the first time I got none. The bed had no bed sheets, there was only a blanket. The towels were really weared to the point of being frayed. I think all these details could be easily fixed and would give a better experience to the host.

Estimado/a Jose Maria T. Gonzalez, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Mexico Perinorte. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Le comento que en nuestro estándar no ofrecemos amenidades, únicamente un botella de agua a su llegada y si requiere más puede solicitarla marcando el cero o en la recepción con cargo a su habitación. Todo esto es parte del estandar de los Ibis a nivel mundial En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

satisfactoria

Customer review rating 4.1/5

Anonymous Business - 24/04/2019 AccorHotels certified review

satisfactoria

Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

Satisfactoria

Customer review rating 4.1/5

Jenifer Couples - 10/04/2019 AccorHotels certified review

Agradable

Satisfecho

Customer review rating 4.1/5

Gerardo G. G. Business - 03/04/2019 AccorHotels certified review

Agradable

Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

All good

Customer review rating 4.1/5

Ebc Solo - 26/03/2019 AccorHotels certified review

Better than expected

excelente

Customer review rating 4.1/5

Anonymous Families - 25/03/2019 AccorHotels certified review

Confortable

Excelente

Customer review rating 4.1/5

Sergio Business - 20/03/2019 AccorHotels certified review

Agradable

Estimado/a Sergio C., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Perinorte. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

normal, nada de exceptional

Customer review rating 4.1/5

Anonymous Business - 26/02/2019 AccorHotels certified review

normal

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

expensive

Customer review rating 4.1/5

Enrique Business - 14/12/2018 AccorHotels certified review

Hotel staff was not able to track my reservation therefore I had to be charged twice until my agency cleared it out for them. I needed help with a "factura" but could not receive any help from the hotel even though it was the agency's responsibility when I spoke to hotel staff their attitude towards service was very poor. Towels smelled ok but the condition was really bad. No electrical outlet next to the bed. Cable TV did not work. Sandwich at the snackbar was old and after one bite I had to toss it in the trash.

Dear ENRIQUE N., Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Perinorte. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our _______ in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

good price great service

Customer review rating 4.1/5

Fernando L. Business - 10/12/2018 AccorHotels certified review

Very convenient Hotel, well located, quiet and good breakfast.

Dear Fernando l. Garcia, We very much appreciate your comments regarding your stay at the ibis Mexico Perinorte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

Normal

Customer review rating 4.1/5

Eder Business - 02/12/2018 AccorHotels certified review

Fue normal.

Regular

Customer review rating 4.1/5

Juan Business - 26/11/2018 AccorHotels certified review

Regular

Estimado Huésped, Muchas gracias por sus comentarios. Me gustaría que hubiera sido más especifico en sus comentarios y así nosotros sber esas áreas de oportunidad. Estaremos encantados de recibirlo en su próxima vista a la ciudad. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

Tranquila

Customer review rating 4.1/5

Rodrigo Business - 14/11/2018 AccorHotels certified review

normal

Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte

Excelente

Customer review rating 4.1/5

Noé Families - 12/11/2018 AccorHotels certified review

Muy reconfortante

Estimado Huésped, Muchas gracias por sus amables comentarios. Estaremos encantados de recibirlo en su próxima vista a la ciudad. Atte. Ivonne Sánchez Gerente General Ibis México Perinorte
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