Hotel - Mercure on Renmin Square Xian
Mercure Hotel Mercure Hotel

Mercure on Renmin Square Xian

Our hotels AccorHotels
4.0/5 619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

There are different categories of rooms available to suit your need. Choose a 20 sqm Classic room with a work desk, shower room or a 32sqm Deluxe room with a sitting area complete with sofa, a work desk, shower and bathtub.Have a memorable experience in our 39 sqm Mercure Suite with a separate sitting room and bedroom, a work desk, shower and bathtub.

  • 91 rooms
  • 17 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 462 reviews

Our guest reviews for Mercure on Renmin Square Xian

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 619 reviews
AccorHotels certified review
Shirley L. Solo - 19/11/2017
« Reliable and comfortable »

Check in and check out was quick, friendly concierge who helped me to organise a local tour. Room was spacious, the spa at sofietel was great. Many choice at breakfast.

TripAdvisor review
Couples - 19/11/2017
« Good Location, Friendly and Helpful Staff »

We stayed at Mercure on Renkin Square during a 3 day visit to Xian to see Terra Cotta Army and other sites in Xian. The Mercure is well located, within the wall of Xian and close to restaurants and key attractions in Xian city. Xian is a bigger city than we had imagined. The mercure is located in a quiet oasis with other Accor hotels and at the end of each day was a welcome break from the hustle and bustle of Xian. The staff at the front desk of the Mercure were very very helpful giving us great advice for sites, restaurants and for how to take the "locals" bus to the Terra Cotta army museum site... If you go, you must take the bus... you will save loads of money and get a great "locals" experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V9501ZWmichelp, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially to our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
Vanessa Friends - 10/11/2017
« Great location »

Great stay. Staff were very friendly - easy check in, check out. Rooms were very comfortable. Buffet breakfast - great variety!!

AccorHotels certified review
Elaine J. Couples - 06/11/2017
« Elaine J. »

I would have appreciated not having to go across to another hotel to dine or have a drink. Also lack of body lotion and proper shampoo and conditioner would have been appreciated!

TripAdvisor review
Family - 01/11/2017
« Quiet old world elegance »

The Mercure gave us what we wanted, comfort, quiet and peaceful. Less plush and glitzy than its neighboring Granid Mercure and Sofitel the subdued old world elegance was a welcoming, warm and comfortable. Set in large leafy grounds one still enjoyed a sumptuous breakfast and drinks in the modern Sofitel next led beside the Mercure. As it was the last hotel on the block one was protected from the bustle of arrivals and departures which was very pleasant. The location was perfect for visiting the sites and walking the ancient city wall, the Muslim markets and the local famous Big Hong Kong Restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GillyGoes, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your satisfaction motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
John Solo - 22/10/2017
« Excellently clean room and wonderful staff. »

I arrived early, well before normal check-in. The desk staff said they would do their best to locate a room for me as soon as one became available. They very helpful in giving me directions to find a local breakfast. My room was ready when I returned. It was impeccable: clean, well appointed and appealing. When I asked for an electrical adapter this was quickly provided and check to make sure that it was working properly. That staff member thoughtfully provided a larger pair of slippers than the ones normally provided. My every request was met promptly and politely. I can't praise the staff highly enough for the excellent help they provided to the traveler struggling with a new city, culture and language.

AccorHotels certified review
Felipe S. Families - 06/10/2017
« An elegant and cozy hotel at the heart of Xi'an »

Our stay was excellent. The staff was very friendly. Rooms were cozy and elegant. Breakfast at Sofitel was incredible.

TripAdvisor review
Family - 02/10/2017
« The hotel can be better »

The wall paper peeled off in our room and the tap was leaking at the vanity. It is a bit smelly in the bathroom and the hotel needs renovation. The service is good, it had got repaired quickly when we reported the problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 206wanwenl, Thank you for taking the time to share your experience with us. I'm sorry that the room status didn't meet our usual standard. We will look into the issue and enhance our efforts in maintenance. At the same time, thank you for your recognition on our service. It is still our sincere wish that we would have the opportunity to welcome you again in the future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
David A. Families - 30/09/2017
« Poor hotel description »

Poor room size, on internet there was option for extra bed but room definitely was not big enough for this. Room average condition, poor tv reception, wallpapers hanging off wall under window. AC would not go on heat. Breakfast area was away from the hotel we were in and this was not clear on website... and it rained, no umbrellas available. Cups in room not cleaned after first night.

AccorHotels certified review
Guest Families - 30/09/2017
« Ms »

Excellent hotel especially breakfast and cHinese restaunt. Great help with transfers. HAVE RECOMMENDED TO MY TRAVEL AGENT. Only problem was my refund of deposit was not processed correctly and has not arrived back in my account.

AccorHotels certified review
Anne L. T. Friends - 26/09/2017
« Great location, outstanding staff, good facilities & value for money »

Comfortable & clean rather than luxurious. Loved the pool & spa in hotel next door & appreciated choice of cuisine & restaurants within the square. Staff very helpful indeed. Walking distance of City Wall & sights such as Bell Tower, Drum Tower & Muslim Street.

AccorHotels certified review
Slp Solo - 19/09/2017
« Good but no great »

The room is quite small, the place of the hotel a little bit inside the complex, so the tour guide a little bit confused...overall is good, the standard of accor hotel, but no so great.

AccorHotels certified review
Mel A. Couples - 13/09/2017
« Rooms were adequate but the breakfast was amazing. »

We stayed 2 nights at the Mecure Xian. The room was tidy but a bit small (no complaints though). If you want a larger room, just upgrade to the Grand. The breakfast was amazing...I highly recommend it with a nice assortment of Western and Eastern options. Also, it was right in the middle of Xian within a reasonable walking distance to Muslim Street and the Inner Wall south entrance right next to the government buildings so it felt safe with all the law enforcement around. I would definitely stay here again.

AccorHotels certified review
Judy F. A. Families - 09/09/2017
« Great hotel with excellent service »

Staff is very helpful and great location inside the complex. I feel save environment for my children

AccorHotels certified review
Cassie Couples - 08/09/2017
« Cassie »

Experience at the hotel was fine. The room was a bit small and was not a fan of the shower having one side open to the bedroom. I know there was a blind on it, but it was still a bit uncomfortable.

AccorHotels certified review
Andrea Couples - 04/09/2017

I enjoyed the room, spacious and with all the amenities. I appreciated the fact that the hotel, due to our honeymoon, offered us a heart cheesecake, which was delicious. Staff was very helpful and nice. The only negative thing is that is not possible to exit the complex from the lateral gates, so actually this increase every distance, especially if you are arriving from the metro station.

AccorHotels certified review
Chong H. K. Business - 16/08/2017
« Mr »

1.Staff at the check-in counter including the manager l met were first class,very courteous, helpful and warm. 2.Room though standard type l had was also great! A great experience in this hotel overall & will return. Thank you for rounding up my first visit to this great city,Xi'an a wonderful one-some rain was nothing!!! Chong, Singapore & California

AccorHotels certified review
Cathaychina Families - 12/08/2017
« Satisfying experience »

The hotel staff are extremely friendly and helpful. Though we encountered some problems with our door lock, the hotel staff solved the problem swiftly. The hotel is situated in central Xi'an and close enough to metro station. A good choice for family trip in Xi'an.

AccorHotels certified review
Hanno Solo - 06/08/2017
« Perfect Location, Charming Staff »

Location could not be more central. Beautiful colonial set of houses in the center of Xian. Staff was very charming, beyond the usual "hotel-friendlyness". My room was huge (seems I made a mistake and booked a room for 2 whilst traveling alone), just that the appearance was a little dark. Breakfast in Sofitel is really great, as well as the Spa there, just that prices are high end even for 5 star in China. Let me also mention that I asked reception to get me a transfer to terrakotta soldiers which was organised very well - and within 5 minutes!

AccorHotels certified review
Adam Solo - 29/07/2017
« Pleased with the room and staff »

Staff were friendly. Room was satisfactory. I used the pool on one occasion. I didn't dine in the restaurant as I preferred cheaper options outside of the hotel, such as 回民街

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