Hotel - Mercure on Renmin Square Xian
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Mercure Hotel

Mercure on Renmin Square Xian

319 Dongxin Street  Shaanxi Province 
710004  XIAN
CHINA

596 reviews
TripAdvisor Rating Based on 596 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

There are different categories of rooms available to suit your need. Choose a 20 sqm Classic room with a work desk, shower room or a 32sqm Deluxe room with a sitting area complete with sofa, a work desk, shower and bathtub.Have a memorable experience in our 39 sqm Mercure Suite with a separate sitting room and bedroom, a work desk, shower and bathtub.

  • 91 rooms
  • 17 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 402 reviews

Our guest reviews for Mercure on Renmin Square Xian

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 596 reviews
AccorHotels certified review
Amanda-jane F. Friends - 16/07/2017
« Fabulous location! »

This hotel is walking distance to the drum tower and the Moslem quarter. Friendly staff and pleasant decor. Appreciated being able to checkout and leave our bags all day before catching the overnight train back to Beijing.

AccorHotels certified review
Stefiany N. Couples - 10/07/2017
« Enjoyed the stay »

The hotel is very near to many attractions area such as muslim street, bell tower, drum tower and mall.. hotel staff also helped us to arrange the taxi transport to terracota (taxi was waiting for us).. their staffs is very kind and helpfull. Just one thing to improve is our room was locked everyday when we wanted to enter the room in the night. So every night we had to go to front office to reactivate the key.. Overall we enjoyed our stay.

AccorHotels certified review
Christopher M. Families - 10/07/2017
« Hotel is in a very good position and the staff very helpful, even organised an early check for another hotel! »

As above, except the hotel sometimes did smell of cigarettes

AccorHotels certified review
Raymond Solo - 10/07/2017
« My stay at the Mercure on Renmin Square was good except for a few hiccups upon check-in.  »

The hotel staff were polite and accommodating. The room was prepped and clean as I would expect from a Mercure hotel.

AccorHotels certified review
Ping Friends - 22/06/2017
« Excellent hotel »

Everything was professionally done. We liked the room, the location, the hotel environment, and the staff.

AccorHotels certified review
Elizabeth H. Couples - 09/06/2017
« Great place for a honeymoon »

We stayed at the Mercure for two nights as part of our honeymoon, and it was amazing. The staff were polite and helpful, and they even gave us a free room upgrade and a cake, which was really nice of them. The location was amazing, the hotel was clean and comfortable, and overall it was a great stay. My one issue would be that breakfast wasn't included and we had to pay extra, which was very surprising for a hotel of this calibre, when we'd already paid as much as we did for the room.

AccorHotels certified review
Adrian Solo - 03/06/2017
« Central location and quiet ambiance; »

Comfortable and pleasant surroundings for this group of hotels. Mercure is fine to stay, dine at the main hotel and enjoy the location.

AccorHotels certified review
James B. Couples - 02/06/2017
« Very good. Clean comfortable and professional »

Staff very attentive, polite and professional. Location quiet and peaceful and secure. All very positive. Used Azure twice - it was very satisfactory. Disappointed Brazilian was only buffet no a la carte. Shower ok - but water pressure could be improved

AccorHotels certified review
Sj Families - 29/05/2017
« Staff very helpful and professional »

Very nice experience.

AccorHotels certified review
Lynne +. D. A. 2. Couples - 29/05/2017
« So central to everything »

Love this place, great check in, great staff, great rooms, got an upgrade as Accor member, 4 days of pure pleasure in Xian, will book it again and recommend to everybody, as so so central and so safe, inside a walled area of the inner City, close to great food, malls etc

AccorHotels certified review
Lyn P. Friends - 28/05/2017
« Very nice property »

My husband, sister and I recently stayed at the Mercure. We requested rooms on this trip that would allow the three of us to share. The Mercure provided a family suite which was absolutely ideal. The adjoining rooms were spacious and comfortable

TripAdvisor certified review
Couples - 25/05/2017
« Needs some updating »

This hotel needs an update. Was ok for a few nights stay but has no real facilities of its own, you need to go to the other surrounding Accor hotels for restaurants, bars etc. Room and bed was small and bed was also quite hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvet08, Thank you for taking the time to share your experience with us. We have four different hotels in the complex, and guests can walk from one to another within two minutes. Totally we have four distinctive restaurants and two bars where guests can enjoy themselves. Breakfast for guests staying in Mercure is also served in the ADD restaurant of nearby Sofitel. I'm sorry that the room didn't meet your expectation. Would it be possible for us to get more details such as the room number so that we could have a closer look at this issue? Look forward to hearing from you. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
Irene G. Friends - 22/05/2017
« Brilliant. »

Location, food, service, room. Just all of it was brilliant. Thank you Mercure!!

AccorHotels certified review
Bronwyn Families - 17/05/2017
« Lovely hotel, just a little hard to find at first. »

Staff great, room great, location great. But very hard to find. All advertising and bookings should mention to look for the Sofitel sign.

AccorHotels certified review
Stephanie Friends - 17/05/2017
« Pleasant, comfortable and courteous and extremely helpful staff »

Staying at the Mercure on Renmin Square was pleasant experience. The staff were extremely helpful and courteous. The rooms were immaculate and comfortable. Ideal location, easily accessible to all attractions and the setting of the hotels were delightful. Fully recommend staying at this hotel.

AccorHotels certified review
Anonymous Families - 01/05/2017

Overall our stay was satisfactory. The room was clean, although it had a strong smell of air freshener used to cover up cigarette smell. The room also needs updates -- the tub is outdated and looks like too much caulk sealant had been applied at the edges and is unsightly. Also the wall paper in the rooms looks like it had peeled off and was glued back on without much care.

AccorHotels certified review
Anonymous Couples - 21/04/2017

Quiet and comfortable. Very good breakfast although pricey. The room was very comfortable

AccorHotels certified review
Anonymous Families - 20/04/2017

The hotel is very nice! The staff are super helpful! I had a wonderful experience in this hotel.

AccorHotels certified review
Anonymous Families - 15/04/2017

We are traveling as a family group everything was great the only thing that needs to be improved is the toilets in the smell because of the water, but the rest is perfect

AccorHotels certified review
Anonymous Friends - 14/04/2017

Amy at the front desk was very helpful in checking us in and also giving us directions to the tourist sights. She was also very friendly.

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