Mercure on Renmin Square Xian 4 stars

TripAdvisor rating 4.0/5 659 reviews
Mercure on Renmin Square Xian
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Hotel extras

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Mercure on Renmin Square Xian

319 Dongxin Street
Shaanxi Province
710004
xian
china

Tel: +862987928888

Fax: (+86)29/87928288

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Xianyang Intl At 20km / 12.43 miles

GPS :34.265614, 108.959897

Our accommodations

There are different categories of rooms available to suit your need. Choose a 20 sqm Classic room with a work desk, shower room or a 32sqm Deluxe room with a sitting area complete with sofa, a work desk, shower and bathtub. Have a memorable experience in our 39 sqm Mercure Suite with a separate sitting room and bedroom, a work desk, shower and bathtub.

Classic Room - Queen Bed

  • Max. number of persons: x2
  • Area: From 20
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 2 Single Beds

  • Max. number of persons: x2
  • Area: From 20
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room - 2 Single Beds

  • Max. number of persons: x3
  • Area: From 32
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite - 1 King Bed

  • Max. number of persons: x3
  • Area: From 39
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Deluxe Room - 1 King Bed and 2 Single Beds

  • Max. number of persons: x4
  • Area: From 39
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 280 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more
Mercure on Renmin Square Xian Meeting Room

Our guest reviews for
Mercure on Renmin Square Xian

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

549 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

659 reviews

memorable stay

TripAdvisor rating 4.0/5

Voyage13010170033 Business - 04/04/2019 TripAdvisor review

Wonderful yard,, old but comfortable room, great location to anywhere within downtown highlights , squares, muslim food street, public transportation, etc.. very friendly guest receptionist such as Miss Laura and Miss Cheery , they are all helpful in meeting my requests. the only setback I have is I expected the renovated room with modern design, but it seems unlikely meet my expectation ..

Customer review rating 4.4/5

Anonymous Couples - 09/12/2018 AccorHotels certified review

Breakfast is good, surroundings is quiet, hotel is clean, overall a good place in Xi'an

Average stay,

TripAdvisor rating 4.0/5

Chris T Solo travel - 30/11/2018 TripAdvisor review

Good service. But old hotel. Not the cheapest. Location is central but not convenient. 10 to 15 mins walk to everywhere. Bring your own toiletries because those provided are low quality. Pillow too soft and low. Would not be back if given the chance.

Dear Chris T, Thank you for providing us with the gift of feedback. We are very sorry to know that the stay didn't meet your expectation. Your comments have been shared with hotel management, we pay high attention to your valuable comments, and please be rest assured that our efforts in pursuing excellent guest experience will never stop. And, your recognition on hotel service motivates us to do it even better, thank you. Yours sincerely, Ivy Wang Guest Experience Manager

Very nice and comfortable experience

Customer review rating 4.4/5

Hugo Families - 26/11/2018 AccorHotels certified review

It was very nice experience. Staff, room and services were excellent.

Average experience, poorly maintained hotel

Customer review rating 4.4/5

Anonymous Solo - 16/11/2018 AccorHotels certified review

Overall a very average experience, apart from the poor state of the hotel, there was a major leak right outside my door, the entire stay was average. Having to walk to the neighboring Sofitel for breakfast, on a cold morning was not fun. I would probably look fro alternate options the next time i visit Xi'an.

Dear Mr. W., Thank you for providing us with the gift of feedback. We are very sorry to know that the stay, especially the facility, didn't meet your expectation. We pay high attention to your comments, and will have an immediate check on the leakage issue that you feedback, and apologize should there was any inconvenience caused. Once again, thank you for your review and our efforts in striving for excellent guest experience will never stop. Sincerely, Ivy Wang Guest Experience Manager

Satisfied overall for location and staff.

Customer review rating 4.4/5

Ar -. U. Families - 15/11/2018 AccorHotels certified review

Good location but the hotel is outdated and not worth the price. Ms. Echo at the front desk was really courteous and helpful and even gave us her own umbrella since there was only one hotel umbrella which was checked out.

Great location and customer service

Customer review rating 4.4/5

L S. Couples - 08/11/2018 AccorHotels certified review

We were celebrating my husband's birthday, and the hotel had a cake waiting for us in the room when we checked in! It was a great surprise. The hotel was also very helpful in booking taxis and giving us directions. The rooms were small but very nice with all the modern amenities. I would definitely recommend the hotel to anyone going to Xi'an!

Very good stay at Mercure on Renmin Square Xian

Customer review rating 4.4/5

Mc Friends - 02/11/2018 AccorHotels certified review

Rooms are well maintained and quite quiet. The staff is willing to help, assistance greatly appreciated for getting information on how to move around the city or general hotel services such as laundry. Very nice breakfast.

Nice clean well equipped Hotel, quiet off-street setting, helpful staff

Customer review rating 4.4/5

Geoff Solo - 01/11/2018 AccorHotels certified review

Enjoyed my 2 day visit. One day trip to Terracotta Army and Banpo were fascinating. Ideal location for 2nd day walk around the inner city walls, main museum, Bell and Drum Towers on my own. Restaurants on complex were trip class. Hope I will visit again.

A few days in Xian

Customer review rating 4.4/5

Anthony Families - 30/10/2018 AccorHotels certified review

Nice room, great breakfast. Hotel team very helpful booking visit to the terracotta warriors

Stress Free Stay in Xi'an

Customer review rating 4.4/5

Glen P. Couples - 30/10/2018 AccorHotels certified review

It was easy and a good location

A wonderful experience

Customer review rating 4.4/5

Teresa C. Friends - 16/10/2018 AccorHotels certified review

I traveled to Xi’an with a friend and our stay was wonderful! Our beds were soft and we always had enough toiletries for our time there. The staff (especially Audrey and Agnes) were extremely helpful and were always willing to help.

I was happy with the accommodation

Customer review rating 4.4/5

Stephen Solo - 13/10/2018 AccorHotels certified review

Perhaps if the bed was a little softer it would be more comfortable, but otherwise very happy.

Another restful night at the Mercure in Xi’an

Customer review rating 4.4/5

Mike O. A. B. Solo - 25/09/2018 AccorHotels certified review

Once again I stayed at the Mercure in Xi’an. I keep coming back because this hotel offers everything I need and want in a hotel. The staff are friendly and supportive, and there is always someone nearby who speaks fluent English. The rooms are clean and comfortable. The hotel is centrally located, which is good for both professional work and tourism. Depending on the purpose of my trip, I also choose to stay at the Grand Mer Cure and the Sofitel on occasion. This association gives visitors access to a range of restaurants and support. I have lost count of the number of times I have stayed at Renmin Square. I will surely be back the next time I’m in Xi’an.

Good but not happy about having to go to another building for breakfast

Customer review rating 4.4/5

Callie W. Solo - 25/09/2018 AccorHotels certified review

Good and clean hotel but not good having to go to other hotel for breakfast

It's worth to go

TripAdvisor rating 4.0/5

877valeria Couples - 24/09/2018 TripAdvisor review

It is in the city center not far from the main attractions. The three hotels together is a good idea the get a higher service for a lower price as well. It is a little bit hidden in the park so it wasn't easy for the taxi driver to find it. The breakfast was excellent.

Affordable hotel with good quality, in the city centre,

TripAdvisor rating 4.0/5

ddpsia Family - 22/09/2018 TripAdvisor review

The hotel is located in the city center, with 3 other accor hotels nearby. Lots of surrounding greeneries, made it perfect for morning exercise. The room is renovated, but need a brighter lightning. The same goes to the corridors. The staff are nice and helpful. Breakfast are served at Sofitel nearby. Good selection of foods and juices. Local specialty dishes also available

Very good but could be better

Customer review rating 4.4/5

Tony Solo - 21/09/2018 AccorHotels certified review

Staff at Mercure spoke little English so had trouble. Learned to use the Sofitel for most things. Rooms good for price. Needs to be of more Mercure standard. Old and annoying the Ibis style liquid dispenser was annoyib. Did not dispense much and low quality. Laundry too expensive.

Staff great. Handy location

Customer review rating 4.4/5

Patrick M. Solo - 23/08/2018 AccorHotels certified review

Quiet area, away from the hustle. Did not use all the services, but a good stay. I was there for two days.

Excellent service, good breakfast and pool, rooms need refurbishment.

Customer review rating 4.4/5

Noel S. Business - 18/08/2018 AccorHotels certified review

The staff were very helpful especially Mr Wang who went out of his way to help me retrieve a mobile phone for which l am very grateful. Reception staff could be a little more proficient in English. Rooms need refurbishment, cracked mirror, shower head not working. Rooms were comfortable but dated. A satisfying stay.

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