Hotel - Grand Mercure Xian Renmin Square
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Xian Renmin Square

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4.0/5 930 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • Babysitting on request
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Choose from a 21sqm Classic Room with shower, bathtub or 31 sqm Superior Room with a separate shower and bathtubThe 60sqm deluxe Suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub. The 80sqm Executive suite is designed with a separate study, bedroom, lounge areas, separate shower and bathtub.

  • 194 rooms
  • 34 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 687 reviews

Our guest reviews for Grand Mercure Xian Renmin Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 930 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Adlacic Business - 24/10/2017
« My overall experience was excellent . »

- very pleasant stay; excellent and helpful staff for any issue; - excellent service.

AccorHotels certified review
L. Business - 24/10/2017
« Nature, considerate,friendly »

Nature, considerate,friendly

AccorHotels certified review
Anonymous Solo - 24/10/2017
« It's a very good hotel with friendly staff. »

I had a very good time there. I could stay only two nights as I have to leave third day as part of the tour.

TripAdvisor review
Family - 15/10/2017
« Limited Facilities »

Rooms are OK, hotel is in a quiet area which is good. It is a bit of a walk to get to the main attraction areas. There was no welcome drink voucher or any mention about it. You have to have a drink in the Sofitel which was very expensive. Would choose somewhere else closer to the main centre next time. Can't quite work out what I'm supposed to get anymore and what type of welcome I should be receiving. The Sofitel at Guangzhou made me feel ultra welcome, provided a small amount of fruit in the room and 2 drinks vouchers without even having to ask. Wish they were all like that (they should be)

Our hotel has responded to the review
Our hotel has responded to the review

Dear AndyKenn, Thank you for providing us with the gift of feedback. We are very sorry for failing to make you feel welcome, especially in the situation that you are our Le Club AccorHotels silver member. Welcome drink voucher is one of the benefits for Le Club AccorHotels silver members and above, and we express our welcome through it. You are absolutely right, we should have provided it without being asked. I've had a talk regarding this case with my team and thank you for pointing out our areas for improvement. It is still our sincere wish that we would have the opportunity to welcome you again in the future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
Karen K. Families - 13/10/2017
« It was in a convenient location but attention to details can be improved. »

In the booking we specified that the room has to have 2 beds, one for my husband and I, the other one for my 4 years old. The booking indicated that there will be two rooms. Upon arrival there was no second bed. On check out, the lady mixed up the bill on the extra bed and room servicing. Room service I order a dish with prawn crackers and they were soggy. Carpet was a bit dirty too.

AccorHotels certified review
Mark Families - 06/10/2017
« Nice rooms, comfortable stay »

Comfortable rooms but disappointed that we did not have adjoining/neighbouring rooms for a booking that was made 3-4 months prior. Lovely room service meal.

AccorHotels certified review
Margaret P. Friends - 26/09/2017
« Xian experience »

From the time we arrived the service was excellent. The rooms were well furnished in traditional style, clean, with all necessary facilities. Checking out with Lola was very easy.

AccorHotels certified review
Jonathan M. Couples - 22/09/2017
« Fantastic stay, excellent staff »

The staff were helpful from the minute we arrived and even upgraded us as it was our honeymoon. Anything we asked for was happily accommodated. The room was fantastic and the housekeeping was top class. The overall experience in Xi'an was a highlight of our trip and the Grand Mercure played a big part in that. Thank you.

AccorHotels certified review
Carrie Solo - 21/09/2017
« Good location; nice room; service ok »

The room was fine and the toiletries and extras appreciated. The breakfast was good value with a range of choices. However, it did take quite some time to check in and check out and I was shocked to be charged Y1000 as a deposit. If this is to cover mini-bar expenses then I suggest that you remove them as other hotels are now doing and make guests use room service instead.

AccorHotels certified review
James N. Couples - 21/09/2017
« Most beautiful hotel I have ever stayed in. »

The building was exquisite in construction. Such quality I have not seen in any other hotel. The Renmin Square grounds bring me to an old world where luxury is not costed in dollars. Such peace and tranquility cannot be imagined for middle class travelers. Excellent breakfast and location in middle of the City.

TripAdvisor review
Family - 29/08/2017
« Quite hotel in central location »

The hotel is part of a hotel complex sorrounding a nice park. Rooms are quiet although the hotel has a very central location. Staff was excellent and very helpful. Breakfast offered a large variaty of dishes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 139christianes, Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially on our staff, gives us great motivation to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
Me Families - 21/08/2017
« Xian visit »

We had a good stay at the hotel. In our experience it was an average place.

AccorHotels certified review
Steve Couples - 15/08/2017
« Great value for money »

Only stayed two nights and were outmost of the time but thought the hotel was very good value for what we paid and the breakfast was very nice

AccorHotels certified review
Charlie Friends - 15/08/2017
« 2 night stopover in Xian to visit the warriors »

Good location for a short stay in Xian. Breakfast was fine with everything we needed.

AccorHotels certified review
Themis C. Couples - 10/08/2017
« Absolutely brilliant!!! »

One of great comfort and service that was second to none!!

AccorHotels certified review
John T. Families - 23/07/2017
« Very pleasant »

Very nice hotel with a great breakfast buffet. A shame to have to walk to Sofitel for snacks and other meals

AccorHotels certified review
Anonymous Families - 13/07/2017
« Large bed »

Loved the pool

AccorHotels certified review
David E. Solo - 10/07/2017
« Great Hotel, wonderful city »

From arrival and throughout my stay the staff were always Friendly, helpful, smiling, polite and professional. In particular Angela on reception was amazing. Her attention to details, lovely smile and friendly helpful attitude meant you felt the customers were cared for / valued. The door men and security staff on the grounds were also always polite and smiling - happy to see you and greet you. The hotel itself is lovely, Clean and set in a secure compound. Decent range of tv channels. Room service was quite good. Decent selection and easy to order (despite obvious language barrier as I have only a few Chinese words).

AccorHotels certified review
Jill Couples - 09/07/2017
« Jill »

Nice room, good breakfast, some confusion about bar food (none) and restaurant closed early. Concierge helpful booking taxis

AccorHotels certified review
Susan L. Families - 05/07/2017

Very comfortable and pleasant

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