Mercure Rambouillet Relays du Château Hotel 4 stars

TripAdvisor rating 4.0/5 538 reviews
Mercure Rambouillet Relays du Château Hotel
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Hotel extras

  • Located in the city center

  • Pleasant shaded terrace

  • Close to the Château

  • Ideal for the family

  • 5 meeting rooms, 3 of which are modular

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120
rambouillet
france

Tel: +33134573000

Fax: (+33)130462391

Contact email

Check-in from 14h00

Check out up to 12h00

  • CENTRE VILLE :   V MAIRIE

  • MERCURE RAMBOUILLET :   5 MAIRIE

  • By plane

    PARIS ORLY At 60.01km / 37.29 miles

  • By plane

    ROISSY CDG At 76.01km / 47.23 miles

  • By train

    GARE DE RAMBOUILLET At 1.5km / 0.93 miles

GPS :48.645401, 1.819548

Our accommodations

Discover our different room categories from standard to the junior suite to the privilege room, differing in terms of area, comfort and ancillary services; some with a view of the Castle. Book our standard and privilege rooms with double or twin beds for yourself, as a couple or with friends, as well as our connecting rooms for family stays. Enjoy our junior suites for an exceptional stay!

Standard single room

  • Max. number of persons: ‌1
  • Area: From 16
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard double room

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Historic side view, Garden side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Courtyard side, City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with a double bed and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard twin room

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Historic side view, Garden side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LES PRESIDENTS

Photo non contractuelle / Strictly non binding

A friendly, welcoming place where you can meet up with friends or colleagues any day of the week. Our terrace is available all year round!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 275 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,952 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

538 reviews

Stopover from Charles de Gaul to Saumur

Customer review rating 4.4/5

Ms. K. Couples - 12/07/2019 AccorHotels certified review

1. Fast check-in, no queue in reception. Same on check out - quick. 2. Room was nice and spacious on the 4th floor (404). 3. Good quality towels and beddings in room. Some recommendations: 1. There should be small presents and amenities in the room, like in Asia - fruit basket or chocolate. Drinking water should be provided regardless Accor club membership. 2. Welcome drink was not provided for the golden Accor club member. 3. On check-in receptionist took my signature electronically without showing what for I was signing. My opinion electronic signature should not be allowed, only paper.

RAMBOUILLET

TripAdvisor rating 4.0/5

patbishop103 Couples - 12/07/2019 TripAdvisor review

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Overnight stop on way south.

TripAdvisor rating 4.0/5

Inspire52823969355 Couples - 10/07/2019 TripAdvisor review

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision

Enjoyed 4 star but not perfect

Customer review rating 4.4/5

Bruno C. Couples - 04/07/2019 AccorHotels certified review

Your hotel was an oasis of calm after a day in the heat, however a few minor points: The skirting boards in the corridor were scuffed, it did not feel safe getting out of the shower, (nothing to hang onto in case I slipped, the bed did not feel as good as an IBIS styles hotel, your restaurant was too warm, the food was good, but Mojito could have been cooler.

Very good

Customer review rating 4.4/5

Jane E. Couples - 04/07/2019 AccorHotels certified review

We stay here always enroute to the south and find it a great position at the end of a long drive and very relaxing.

Very nice stay

Customer review rating 4.4/5

Anonymous Business - 30/06/2019 AccorHotels certified review

Very nice Hotel infrastructure, friendly Service One draw back: at 21:50 the kitchen was closed and no eating possible

If only the little details were correct

Customer review rating 4.4/5

Duncan Couples - 23/06/2019 AccorHotels certified review

The room is big and clean with good bathroom. However: Checkin slow ( though friendly) Internet too slow to use a computer Bikes not stored under cover Plastic sheet on bed meant a poor nights sleep A/c noisy above lowest fan setting, and did not cool enough

Customer review rating 4.4/5

Sbh Solo - 21/06/2019 AccorHotels certified review

check-in was quite disorganized. the staff kept getting distracted and jumped from thing to thing instead of focusing and finishing with the guest. The rooms were clean but the cheap plastic cups? in the bathroom and for the coffee/tea? Makes it feel incredibly cheap. Same with the soap on the wall - like at the gym. That part could be small improvement and a huge difference!

Pleasant stay except for unsatisfactory dining experience

Customer review rating 4.4/5

John P. Families - 17/06/2019 AccorHotels certified review

Good room and breakfast. Food was quite good but service was poor. There seemed to be no management around and bar area was a disgrace - nothing had been cleared

Always a pleasure.

Customer review rating 4.4/5

Malcolm J. Couples - 12/06/2019 AccorHotels certified review

We have stayed here many times but this time we saw the new revamped ground floor. This included a new dining lounge, relax area with small pool table, breakfast/ dining area and refurbed kitchen. The staff reception desk has gone leaving a tiny closet for the staff, I understand the reception managers will soon have mobile computers. Beside this we enjoyed and welcome the changes. Most of all we thank the staff for their delightful warm hospitality and care throughout our three night stay. Thank you!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A lovely place to stay

Customer review rating 4.4/5

Jane C. Couples - 02/06/2019 AccorHotels certified review

All areas very good. We had a problem one evening with a snack. The problem was sorted out quickly, efficiently and charmingly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Nice hotel

Customer review rating 4.4/5

Sharon Couples - 30/05/2019 AccorHotels certified review

Friendly and helpful check in staff. Location excellent for walking into town. Breakfast buffet was sumptuous and well worth the money. Room was large. Only drawback was the HARD bed which was not comfortable. Perhaps upgrade to the Ibis Styles mattress!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.4/5

John C. Families - 29/05/2019 AccorHotels certified review

could not get a beer on sunday night after 10 pm. disappointed.

Good accomodation, and laundry is to be improved

Customer review rating 4.4/5

J. X. Business - 27/05/2019 AccorHotels certified review

Good accomodation and breakfast, nice receiption and room service. But for the laundry part, it's not so convenient that there's no clothing bags to bring laundry, and the laundry cost is not consistent to the laundry form. I'm waiting for the reason or refund.

Happy

Customer review rating 4.4/5

Mickaël Solo - 20/05/2019 AccorHotels certified review

I always stay at the Mercure when in Rambouillet, it is home away from home!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Nice hotel, horrible service

TripAdvisor rating 4.0/5

Explorer11754327634 Couples - 16/05/2019 TripAdvisor review

Unfortunately not the greatest experience for that price in that town, We had a wedding attendance, the hotel couldn't organize an iron nor was the safe working. The breakfast was rather average. Location is thought to be good, unfortunately there was a loud festival during that time right in front of it so we had to park far away. Needless to say that an umbrella wasn't available either. Room was nice and clean tho.

The hotel should be closed during the renovations

Customer review rating 4.4/5

A C. Y. Families - 22/04/2019 AccorHotels certified review

Booking as a family with accommodation on 2 different floors! Changed on arrival! Large room for children smelled of cigarettes. No amenities due to renovations, no word at booking about how extensive the renovations were; not even a bottle opener could be found for the bottled water brought to the room. Air con was not working. Breakfast was a joke... staff and room totally overwhelmed by the number of people. Overall, having chosen the hotel because we had stayed there before, Accor has just done itself a huge disservice by not shutting this place during renovations.

Worse than a youth hostel!

Customer review rating 4.4/5

Julian Y. Families - 22/04/2019 AccorHotels certified review

Terrible! Booked the rooms on a non refundable basis thinking I was booking a four star hotel. Arrived to be directed down the side alley to an old door with some A4 printed signage saying Mercury. Walked inside a dingy corridor with a make shift desk and a women behind it. I asked if I was in the right place and she said: yes. No bar, no restaurant, no WiFi, no air con, dust everywhere...I was not made aware of some considerable building works during my stay! Terrible service, terrible hotel. Don’t waste your time with this hotel, go to the Ibis style

Another visit to Rambouillet

Customer review rating 4.4/5

Andrew Business - 20/04/2019 AccorHotels certified review

A pleasant stay in this lovely town whilst on business locally. The accommodation was to the normal standard. The only downside as the work being carried out in the reception, bar and restaurant areas. This restricted enjoyment of the hotel somewhat but the staff did all they could to make the stay as Norma, as possible. I'm sure normal service will resume very soon

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Put into an adapted room

Customer review rating 4.4/5

Robin M. Friends - 12/04/2019 AccorHotels certified review

The staff have to work in an intolerable crush. The entrance was dirty often. we were put in an adapted room with a shower that we had to kneel to use. The toilet roll kept falling off the silly holder, the mechanism to close the plug in the sink was missing. there was not enough coffee/tea. Reception wouldn't look for an adaptor so we could charge our phones. Building work went on into the evening.

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