Mercure Rambouillet Relays du Château Hotel 4 stars

TripAdvisor rating 4.0/5 571 reviews
Mercure Rambouillet Relays du Château Hotel
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Room 1

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Hotel extras

  • Located in the city center

  • Pleasant shaded terrace

  • Close to the Château

  • Ideal for the family

  • 5 meeting rooms, 3 of which are modular

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf course 18 holes (Nearby)
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120
rambouillet
france

Tel: +33134573000

Fax: (+33)130462391

Contact email

Check-in from 14h00

Check out up to 12h00

  • CENTRE VILLE :   V MAIRIE

  • MERCURE RAMBOUILLET :   5 MAIRIE

  • By plane

    PARIS ORLY At 60.01km / 37.29 miles

  • By plane

    ROISSY CDG At 76.01km / 47.23 miles

  • By train

    GARE DE RAMBOUILLET At 1.5km / 0.93 miles

GPS :48.645401, 1.819548

Our accommodations

Discover our different room categories from standard to the junior suite to the privilege room, differing in terms of area, comfort and ancillary services; some with a view of the Castle. Book our standard and privilege rooms with double or twin beds for yourself, as a couple or with friends, as well as our connecting rooms for family stays. Enjoy our junior suites for an exceptional stay!

Standard single room

  • Max. number of persons: 1
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard double room

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege room

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite with a double bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard twin room

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

LES PRESIDENTS

Photo non contractuelle / Strictly non binding

A friendly, welcoming place where you can meet up with friends or colleagues any day of the week. Our terrace is available all year round!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 275

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

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AccorHotels Rating 4.4/5

2,181 reviews

tripadvisor

TripAdvisor Rating 4.0/5

571 reviews

Clean, cozy and well located

Customer review rating 4.4/5

Katharine B. Couples - 08/10/2019 AccorHotels review

We only stayed 1 night but were very happy with the experience. Clean, nice staff. All good!

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. Do not hesitate to book directly with us on the phone or on our Accor web site next time you visit us. Best regards, Auriane, Réception
Customer review rating 4.4/5

Chloe Couples - 06/10/2019 AccorHotels review

Very nice experience. Luxurious and well experimented employees. I will recommend and not hesitate to return in your hotel.

Dear CHLOE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo

Très accueillant et réconfortant

Customer review rating 4.4/5

Sand Business - 22/09/2019 AccorHotels review

Perfect just need a bigger coffee in the breakfast in room

Hotel was struggling under weight of large numbers of cyclists - I was one of them

Customer review rating 4.4/5

S Solo - 22/09/2019 AccorHotels review

Despite the numbers of cyclists (I was one of them) the hotel was a comfortable and convenient place to stay.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rambouillet Relays du Château. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, especially for the service at breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are hoping to welcome you again so we can offer you a better experience of our breakfast service. Sincerely, Auriane, Front desk

This is not a 4* Hotel....

TripAdvisor rating 4.0/5

auditt225 Couples - 22/09/2019 TripAdvisor review

The good news is that the hotel is a short 2 minute walk from President Macron's Summer Chateau and gardens. Excellent location. The reception on arrival was excellent = very friendly and very fast. The room was a good size. The not so good....There was only one small bottle of water in the empty otherwise 'minibar'. It would have been nice if the minibar had been plugged in and therefore cold?? The bath was a good surprise...two small soaps, but little else. The room was tired and badly in need of a make-over. By the way the TV had ywo English speaking channels, one of which seemed focussed on take the mickey out of Boris and Brexit! We didn't sample the restaurant as there were local restaurants with better ratings. Oh and the car park is the public one across the road. Fortunately, they do have a couple of trolleys to transport your bags from the car park to the hotel. The room was a three star room or less, and quite pricey. Would we stay again? Probably not. The area to the west of Paris is full of Chateaux and lovey woods, we would prefer to find a hotel a bit closer to those.

Not a 4* Hotel...

Customer review rating 4.4/5

John D. Couples - 20/09/2019 AccorHotels review

Excellent check in staff. Good start. The room was a good size, but a bit basic and tired. Two soaps, but little else. Cardboard cups for tea, cheap plastic 'glasses' for tumblers. Nice bed, but pretty basic. Only one small bottle of water for two people? Mini-bar - room temperature as not plugged in. Food not tried.

Cool reception, and the toilet and bathroom could have been cleaner.

Customer review rating 4.4/5

Pauline A. Couples - 17/09/2019 AccorHotels review

We arrived quite late..about 20.40, and the receptionist was abrupt and unsmiling. We could find no information on the cost of breakfast, so decided not to take it. Our room was very pleasant, overlooking the square, but the toilet was stained....I suggest that using a limescale cleaner would resolve this. There was black mould on the tiles in the bathroom. Disappointing for a 4 Star hote.

Nice hotel.

Customer review rating 4.4/5

Ras Business - 13/09/2019 AccorHotels review

Nice hotel. Great time in Rambouillet.

A pleasant stay in the middle of Rambouillet

TripAdvisor rating 4.0/5

Navigator656357 Couples - 12/09/2019 TripAdvisor review

We stayed 3 nights at the Mercure in Rambouillet and were very pleased . We had a lovely room facing the square and the staff were uniformly helpful and pleasant. Only snag was that the restaurant was closed on the Sunday evening when there were few alternatives on offer. Our only criticism was that the dinner menu seemed to us quite formulaic with nothing for vegetarians except gnocchi and it was relatively expensive for the conventional dishes offered . However everything else was fine so well done Mercure . On no account should visitors miss going to the Bergerie Nationale , a nice walk through the parc; there is lots more there than sheep and even coach rides are offered in the main summer months .

A lovely hotel and great location, but a poor night’s sleep.

Customer review rating 4.4/5

Peter S. Couples - 07/09/2019 AccorHotels review

The hotel is in a great location and the room was very nice. Unfortunately our stay was spoiled because of the plastic under sheet on the bed which was sticky and uncomfortable. A good breakfast.

Very good

Customer review rating 4.4/5

Anonymous Couples - 04/09/2019 AccorHotels review

The staff is excellent and courteous. One suggestion: If an arrangement for certain accommodations (i.e. late check out, etc.) is made with one staff member it should be noted in the computer so all other members know to avoid confusion.

Noisy, bar and restaurant closed

Customer review rating 4.4/5

Jane E. Couples - 03/09/2019 AccorHotels review

We have stayed here many times as have our friends on our recommendation. This experience was more of a two star not four star. We arrived after a four hundred mile journey to be greeted with no bar or restaurant at 18.00 hours In the evening. The reason we were told is the Barman had been up to 3.00 am the night before for a wedding. The Mercure is a four star hotel and a very poor excuse and this behavior is unacceptable surely there are agencies for temporary staff. SHOCKING. We were also woken at 2.30 am to lots of shouts by our n’aide and outside the hotel. We choose this hotel enroute to our home in the south, it is very expensive but we know there is a good nights sleep and a welcoming greeting. We awoke tired and upset. We have already looked for alternative accommodation at Dourdan. I can not stress enough how upset we are.

Good hotel in nice location but room for improvement

Customer review rating 4.4/5

Chris Families - 02/09/2019 AccorHotels review

Hotel is situated right in the centre of Rambouillet and has a great location next to the park and castle. Our room was a junior suite which was described as "bathed in light" and with a "view of the castle or hall". I would not have said the room was based in light and it would be a stretch to say we had a view of the castle. The second bed had also not been prepared even though we booked for 2 adults and a child. This said the room was large and overall comfortable. Had breakfast at the hotel; breakfast was OK but would have been better if there had not been lots of little flies around on it, particularly around the fresh / dried fruit. As per the title; it's a nice hotel in a good location but there is room for improvement

Nice experience in Rambouillet

Customer review rating 4.4/5

Marco N. Families - 01/09/2019 AccorHotels review

Excellent hotel located in a great position, right in front of Rambouillet Chateaux and its gorgeous park. All amenities are within walking distance. The room in itself was very comfortable and the service was as expected. Hope to be back soon.

Good

Customer review rating 4.4/5

Vincent M. Friends - 01/09/2019 AccorHotels review

One racist french bartender otherwise all good

Great location by Rambouillet grounds but older room

Customer review rating 4.4/5

Jon L. Solo - 30/08/2019 AccorHotels review

Location was great and convenient to Rambouillet chateau (I was in town for Paris-Brest-Paris). The room had a good size but was poorly appointed. There was a roll away bed in my room despite not having requested one which was odd. It was nearly impossible to find an outlet at which I could charge my phone (only one I found was under the TV). Light switches were also confusing in their layout.

Helpful, courteous staff and lovely rooms

Customer review rating 4.4/5

Anonymous Friends - 30/08/2019 AccorHotels review

Stayed for the night of the end of PBP and the hotel were really helpful with letting my party get organized re bikes, bags etc. They allowed check in from 2pm which was very much appreciated.

Grace under Pressure

Customer review rating 4.4/5

Robert J. Couples - 29/08/2019 AccorHotels review

The staff was very accommodating during a very busy PBP event weekend. They handled the large crowd of people with grace and professionalism and went out of their way to deal with lots of people speaking lots of languages from all over the world.

Excellent rooms and good food but the bar service was a bit “slow and confused”

Customer review rating 4.4/5

David Friends - 26/08/2019 AccorHotels review

We checked in for the last day of our holiday as you were full of cyclists earlier. The room was excellent, very clean, comfortable beds with good cotton, great (quiet) air conditioning and Ricardo was very helpful at check-in. We had used the bar and restaurant many times earlier that week as were staying locally and were looked after well by a lady with dark hair. On the night of our stay there was a tall surly man supposedly “managing” the bar and check-in but not doing a great job, he spent most of the time on the phone! We ordered glasses of champagne which we waited 25 minutes for, he then served them warm, they were from a fresh bottle from the wine “chiller” but when I looked closer the white wine and champagne fridge was set at 16”c. I told him it should be 8”c but he was dismissive. I guess they may have used the red wine chiller by mistake as red wine should be kept at 16”c. We chose to eat and drink elsewhere that evening.

Hotel was un-prepared for hosting cycling event

Customer review rating 4.4/5

Hamid-maryland-usa Couples - 26/08/2019 AccorHotels review

Hotel has a great staff & a very good location near to Paris-Brest-Paris cycling event start/end but unfortunately they were not ready to handle a cycling event or being fully booked. Breakfast area was a complete mess. It would take restaurant to serve a food more than an hour and we would get our food in various time so I got mine & my wife got hers 45 minutes later. They told us to park our car in the parking area in front of the hotel but city towed our car since we were not supposed to park there over night due to some event next day. We had to pay 125 Euro to get our car back. Staff told me that they have never been told about the cycling event.

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