Hotel - Mercure Rambouillet Relays du Château Hotel
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Mercure Hotel

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation 
78120  RAMBOUILLET
FRANCE

419 reviews
TripAdvisor Rating Based on 419 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Bus/coach parking area  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • French

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Bus/coach parking area  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Other sports activities (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6h30 - 23h00
    • Opening hours : Week-end 6h30 - 23h00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We have rooms of various sizes to choose from, including Standard, Superior and Junior Suite. Some rooms enjoy a view of the château de Rambouillet.

  • 83 rooms
  • 59 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 family rooms
  • 10 connecting rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Fax machine
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 880 reviews

Our guest reviews for Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 419 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Danny Friends - 31/07/2017
« Great! »

Well... perfect :)

AccorHotels certified review
P.bishop Families - 18/07/2017
« Very very enjoyable »

We having been coming to your hotel in Rambouillet for several years now and have always enjoyed staying there , it is one of our favourite hotels.The rooms are very nice and the staff are always charming and helpful.

AccorHotels certified review
Kirsty Families - 17/07/2017
« A well presented and well equipped hotel in a beautiful town »

We stayed one night at Mercure Rambouillet on our way to Versailles. The hotel was well located and well presented. The room was comfortable and clean with a spacious bathroom. The staff were helpful and the food in the restaurant was excellent. The only negative was that the fruit salad in the breakfast spread was past its best. Wish we had longer to explore the town.

AccorHotels certified review
Soos Couples - 10/07/2017
« excellent service as always but with one exception. »

As always when staying at the Mercure Rambouillet the reception service is second to none, excellent. The rooms are clean & fresh thanks to the cleaning staff & generally speaking nothing is too much trouble. However, I was disappointed to find that the hotel barman allowed another guest to interrupt him serving us drinks & kept us waiting unnecessarily whilst he continued a conversation with that guest before returning to serving our drinks. This I felt was rather rude & it is in fact the second time I have found myself in that situation with the same barman & as he is older & perhaps more experienced than some of the younger ones I felt that he should lead by example where courtesy is concerned. Were I at home I would make my feelings known at the time but as I am a visitor to France, & my knowledge of the french language is limited, I was reluctant to do so for fear of saying the wrong thing & perhaps causing offence myself. I hasten to add that because the overall experience is always so good we would always return to the hotel whenever we visit France but it would be nice to be assured that we will receive the same level of courtesy in the bar as in all other areas of the hotel.

AccorHotels certified review
Stacy D. Families - 07/07/2017
« Great hotel and customer service! »

Wonderful, great location and friendly staff, The room was perfect!

AccorHotels certified review
Luc Families - 11/06/2017
« From check in to check out, everything was great! »

People were nice and helpful, food was great, relax atmosphere

AccorHotels certified review
Malcolm J. Couples - 23/05/2017
« A Gem! »

We stay here perhaps twice a year and it is always a pleasure to do so. All the staff are faultless, the breakfast is perfection, the restaurant offers good food and excellent service, the bar is welcoming and well stocked, the bedrooms are comfortable always cleaned beautifully each day and well equipped. It is situated at the end of the high street, opposite a carpark and adjacent to the beautiful park of Rambouillet! Wonderful! Thank you!

AccorHotels certified review
Anonymous Business - 18/04/2017

The room was good, the hotel lovely, and such a beautiful corner of the town of Rambouillet. Your evening receptionist was really amazing (thanks to her, I bumped up the score to 4) I cannot remember her name sadly (she was at the desk on Sunday evening). She was very helpful, polite, smiling, everything you would want a receptionist to be. However, your Bar Manager spoilt the whole weekend, every single night. His name is Philippe. I can't imagine I am the fist one to complain about him. I was attending a seminar at the Bergerie near the chateau, and many of us where stating at the Mercure. Philipe was systematically rude, once describing the drink I ordered as a "drink Parisian drink when they can't take the alcohol" (dismissing Parisians all togther - borderline racist), the tone of his voice was also totally unacceptable. I should add I am French myself, so it was certainly NOT lost in translation. These "joke" are not acceptable with clients you've never met. Another evening, he shouted at us that: "WE ARE IN FRANCE HERE, WE HAVE FRENCH GINS!! If you want to know what we have available, have a look at the shelves." We went for a chilean wine instead... Surprised you had chilli wine on your FRENCH wine list. It went on and on... one evening refusing to serve us water. The worst was Philippe's tone of voice, his constant snarky comments, his total lack of customer service. We were here to connect with people and network. He made this the most difficult and unpleasant experience. The hotel has such a wonderful terrace, and bar, and even with the sun shinning this was the last place I wanted to be. I will not come back. If it was not for your reception and breakfast staff, you would have gotten a 2. I won't be back.

AccorHotels certified review
Anonymous Business - 06/04/2017

I had a very enjoyable stay here from the welcome on arrival through to leaving. All the staff were friendly and very helpful. The accommodation is comfortable and kept clean. The central location next to the chateau is a great advantage and provides opportunity for relaxing after a long day.

AccorHotels certified review
Anonymous Friends - 03/04/2017

Friendly staff, clean room, all as expected

AccorHotels certified review
Anonymous Couples - 01/04/2017

Ras

AccorHotels certified review
Anonymous Business - 22/02/2017

no problems rooms were clean and well appointed. food was excellent especially cooked breakfast for us English

AccorHotels certified review
Anonymous Couples - 06/01/2017

Warm comfortable room good beds with good bedding, car parking a issue but would certainly use this hotel again

AccorHotels certified review
Anonymous Couples - 22/12/2016

Staff and bedrooms always excellent, and breakfast good. However, the food in the restaurant is exceptionally poor both in choice and quality. Badly cooked and has not improved. We had the same problem last year.

AccorHotels certified review
Anonymous Couples - 16/12/2016

Professional and friendly staff very calm and clean room , well decorated Good choice of Magazines to read Toilet paper roll nearly used up when we arrived in the room: Maybe a good idea to put a new one before customers arrive in the room

AccorHotels certified review
Anonymous Couples - 05/10/2016

Very spacious room and bathroom. But wifi did not work at all. And as a traveller, this is essential in a hotel because we may need to check Google maps for travelling, or our emails etc.

AccorHotels certified review
Anonymous Couples - 23/09/2016

Hotel was nice, clean and calm.

AccorHotels certified review
Anonymous Couples - 08/09/2016

room OK but hoped for upgrade as an Agent. and as an Accor member which is normal when hotel not full Had breakfast out as was same as experienced at hotel in Albi and wanted something different. Very concerned at misinformation ref where to eat evening meal. Was advised to go to a specific restaurant Cheval Rouge and asked receptionist to book. Came down later to walk to restaurant 10 minutes away. by chance asked same receptionist that restaurant was closed. Nobody had contacted us in room to tell us that and we would have gone there if I had not asked Also requested info ref going to Chateau next door. Nobody told us the Chateau was closed for renovations. There seems to be major problem at the desk with correct information being provided Position of Hotel is great and close dparking very convenient 60 yards away

AccorHotels certified review
Anonymous Couples - 28/08/2016

Good quiet location, friendly reception.

AccorHotels certified review
Anonymous Families - 22/08/2016

We had a very enjoyable stay with you in Rambouillet. The hotel was comfortable and clean, the staff very helpful. We were only able to book two special offer adult breakfasts online, even though our party was of two adults and one child. We therefore had to pay more at the hotel for the child breakfast than we paid in advance for the adults, which was a shame. Otherwise experience very good.

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