Hotel - Sofitel Xian On Renmin Square
Sofitel Hotel Sofitel Hotel

Sofitel Xian On Renmin Square Hotel

Our hotels AccorHotels
4.5/5 2,368 reviews
All hotels in Xian
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 599.00 CNY Non member rate
From 599.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Business center with support staff
See all services

Hotel location

Our rooms

178 luxurious rooms and suites with elegant furniture and chic decor. A rainforest shower, the exclusive Sofitel MyBed, broadband WiFi Internet and 3G tech, bring you the "French art de vivre" of Sofitel.

  • 178 rooms
  • 115 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Trouser press in room
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • TV with VCR
    • Video games on TV in room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,954 reviews

Our guest reviews for Sofitel Xian On Renmin Square

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,368 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 10/12/2017
« Sofitel: very good value for money in the very centre of Xian »

very conveniently located, very large room, very supportive staff (special thanks to Patrick, concierge, and to Exclusive Lounge staff) some maintenance will be required in some rooms to keep this hotel up to best Sofitel standards

AccorHotels certified review
Robyn O. Business - 02/12/2017
« The staff were so caring especially Libra on the 11th level and the boys who were able to source some aspirin for my flu symptoms »

Peter and l arrived unwell . We were treated so well by your young staff members Libra spoke English quite well which meant we were able to have lovely conversations with her . We wish her and the other staff all the very best in life We would recommend the Sofitel Renmin Square . The flowers and the food displays were amazing

AccorHotels certified review
Anonymous Friends - 29/11/2017
« A hidden gem! »

The stay was fantastic! The staff on both Sofitel and Sofitel Legend were attentive and friendly, so facility is superb, location is good too. Would love to come back again soon!

AccorHotels certified review
Jeffrey Couples - 26/11/2017

Is a nice hotel.What more can i say?

AccorHotels certified review
W. Y. C. Families - 25/11/2017
« Excellent accommodation and concierge service »

I requested for a connecting room for my family and was promptly provided. This gives me a peace of mind as I could monitor my kids sleeping in a separate room and not worry about their safety. The concerige team provided extremely informative advice everyday and assisted in arranging transportation for our itenary allowing us to fully enjoy ourselves in Xi’an. Well done Sofitel!

TripAdvisor review
Business - 24/11/2017
« Good Value for money »

Very nice hotel with good selection in the breakfast room. The room was very nice and I was up graded to a suit that was very comfortable. The hotel is located within a kind of hotel compound with other buildings mainly other Accor hotels I think and a Chinese restaurant which I did not use as I went outside for dinner. The room although comfortable was rather warm and I couldn't really alter the temperature without opening a window. I suppose I should have contacted hotel staff and asked for their help but for some reason I didn't. The executive lounge is nice and spacious. I prefer to make my own drinks but the ladies in the lounge did this for me. The drinks they prepared were great. Tried the lounge at breakfast which was OK but slow when you ordered eggs. I assume they came from the lobby breakfast room and that's why they took so long. The day I was leaving I couldn't wait and had to leave just as the eggs arrived which made me feel awkward and as they I was being difficult but I had to get to the airport. The bar area in the lobby was too quiet and I only used it once. Overall a very enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear robertG4A, Thank you for staying at Sofitel Xian on Renmin Square and providing us with the gift of feedback. Please accept my apology for all inconvenience caused by the delayed delivery of egg orders and room temperature. Your feedback is very important for us to improve continuously. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
Victoria W. Friends - 22/11/2017
« Nice hotel but maintenance problems »

I love the hotel , it’s very beautiful and the staff were wonderful . I upgrade to a suite for 150 rmp per person . My room was beautiful but the heat was on high and we couldn’t turn it down . My sister in law had a room on the same floor was the temperature was fine not like our room. So I know it was a problem with my room . They brought up a fan and open the windows . It helped a bit but we had to listen to street noise and breathe the pollution . My toilet was plugged the first night then the second morning there was no hot water . For the quality of the hotel these problems shouldn’t occur .

AccorHotels certified review
Canadian G. Families - 17/11/2017
« Canadian g. »

A beautiful hotel and gracious staff. We opted for the breakfast included, room upgrade and happy hour. It was so much fun. Thank you

TripAdvisor review
Couples - 12/11/2017
« Nice environment »

The hotel concierge is best and very helpful. We found a local group tour which we would like to go and a 小梁 was most helpful to help us booked it. Throughout our stay he was always there to greet us, did the recommendations on where to eat and to buy local products. His leader Leo is helpful as well! The services at the club lounge is excellent as well. It is our first time in Xi'an and for holiday and the hotel helps make our trip enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 626larry, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your kind comments with the whole team, especially with Will, Leo, and ambassadors in club lounge. We all feel very motivated, thank you. We will keep it up, and we look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
Ron Business - 11/11/2017

Generally my stays have been better. Offered me a "complimentary upgrade" room upon check in which wasn't better than any other stays. The internet in the room would not work. I asked for support in the morning and was told it would take until 8:30 for IT to arrive. Obviously the room wasn't set up for my arrival as at 8:30 the next morning "suddenly" my computer could now get internet access. Someone who came to work just had to remotely throw the "right switch" to configure the room to receive internet service. Business travelers need internet access when they arrive, and not have to wait until the next morning when we are ready to check out. Very disappointed

AccorHotels certified review
Traveller Couples - 08/11/2017
« Great Location. Fantastic Staff »

Our two night stay was a great highlight and even oasis at the the of our five week European holiday.. The location is good with easy walking to the metro, the city wall and the tourist sites. The staff were very good and the room we had was amazing.

AccorHotels certified review
Rah Families - 06/11/2017
« excellent accommodation and good location Staff very helpful »

Excellent accommodation and good location. Staff very helpful. Breakfasts very comprehensive spread. Wifi was not successful. Overall satisfied Thank you

AccorHotels certified review
Arms Couples - 29/10/2017
« Very good »

Very good stay, service from staff was great. Club lounge area a little dark and ambience could be improved. Terrible airconditioning in room which needs to be fixed.

AccorHotels certified review
Mary A. D. Couples - 28/10/2017

All expectations met and/or exceeded

AccorHotels certified review
Shirley Business - 27/10/2017
« Great experience »

The overall experience is good, the location, the service, the room are great.

AccorHotels certified review
Wayne H. Couples - 26/10/2017
« One of the best hotels I have stayed in while in China. »

A well prepared and very comfortable room, excellent staff, excellent location despite being separated from the rush of the streets of Xian. Breakfast was somewhat expensive by Chinese standards, so we did not participate.

TripAdvisor review
Business - 26/10/2017
« Great Location »

Overall it is Great hospitality. Friendly and Helpful customer service which made my stay in China easy and fruitful. Hotel located at the CBD which makes it very convenient and superb location for travel, food and shopping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wlkit, Thank you for staying at Sofitel Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially on hotel service, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

AccorHotels certified review
S. P. Couples - 25/10/2017
« Very luxurious stay »

The whole experience was wonderful, speedy check in, helpful staff and lovely room. Hotel is in a great location for exploring Xian

AccorHotels certified review
Chris Friends - 24/10/2017
« Great Location »

The location is convenient. We also enjoyed the restaurant and hotel of The Peoples Hotel across the courtyard - the restaurant Dolce Vita dinner was delicious, and their pool and facilities more inviting than the sofitel. The breakfast manager the days we stayed showed excellent hospitality. My only comment was the administration communication between the reception & reservations. I purchased two rooms (2 pax per room) in advance backed in May, and even queried the 2 charges on our credit card. At the time of check-out, the reservation team were insistent, I mean absolutely insistent!!, that my guests had to pay their room charge!!! My room was settled, and there was no issue. They then attempted to take a deposit until they checked with reservation. This was at 7:30am in the morning, we had a transfer waiting to catch a bullet train to Beijing. We were held up for 20 minutes. The staff did email with sincere apologies, but it did make for a very stressful start to the day. We all found the very low lighting in the room quite frustrating, but the room decor and facilities were very good.

AccorHotels certified review
James M. Business - 23/10/2017
« Pleasant stay »

Hotel stay was pleasant but must admit the hotel food left much to be desired (room service and Bamboo bar). I feel this hotel needs to be refreshed with an exciting new menu and perhaps some modernising.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 599.00 CNY Non member rate
From 599.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 90 m Sofitel Legend Peoples Grand Hotel Xian
Sofitel Legend Peoples Grand Hotel Xian Hotel
From
From 1710.00 CNY Non member rate
From 1710.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 130 m Grand Mercure Xian Renmin Square
Grand Mercure Xian Renmin Square
From
From 341.34 CNY Non member rate
From 341.34 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 200 m Mercure on Renmin Square Xian
Mercure on Renmin Square Xian
From
From 324.00 CNY Non member rate
From 324.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.5 km ibis Xian South Gate
ibis Xian South Gate Hotel
From
From 227.00 CNY Non member rate
From 227.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in XIAN
See rates