Hotel - Sofitel Xian On Renmin Square
Sofitel Hotel Sofitel Hotel

Sofitel Xian On Renmin Square Hotel

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4.5/5 2,342 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Business center with support staff
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Hotel location

Our rooms

178 luxurious rooms and suites with elegant furniture and chic decor. A rainforest shower, the exclusive Sofitel MyBed, broadband WiFi Internet and 3G tech, bring you the "French art de vivre" of Sofitel.

  • 178 rooms
  • 115 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Trouser press in room
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • TV with VCR
    • Video games on TV in room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,895 reviews

Our guest reviews for Sofitel Xian On Renmin Square

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,342 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 14/10/2017
« Dr. »

The hotel was very nice and clean but the wifi was very slow. I was also annoyed as I was checking out the next day but had to leave early for the airport (at 430AM) so I decided to go to bed early (at 20:00) and I had asked the hotel for a wake up call at 3:30 AM. At approx 21:00 or 21:30 I received a call from the hotel asking me when I was checking out. This was very irritating as I had just fallen asleep and I didn't understand why the hotel would call me to find out when I am leaving as they have that information when I checked in.

AccorHotels certified review
Anonymous Friends - 07/10/2017

Overall: Good. Suggested improvements: - improve the quality of the tea served at breakfast - improve internet connection (WIFI speed) as we were unable to do pre-flight check-in even in the club lounge on 11/F

AccorHotels certified review
Kes Couples - 05/10/2017
« Very pleasant and comfortable. »

Staff was very helpful and accommodating. The hotel is beautiful, facilities are excellent. Convenient location.

AccorHotels certified review
Cjl Families - 04/10/2017
« Mrs Caroline L. »

The hotel location is excellent and a peaceful enclave. We feel he hotel needs a renovation of the rooms to be on par with Sofitels in other cities and countries. The room looked very tired, the blackout curtains were coming off the track and were dirty and did not close fully. The General room condition was poor although very clean and we appreciated the little extras given which we feel made up for the wear and tear in the room! Your staff were all very kind and helpful and even when they didn't speak English they still tried! Please don't think this is a negative review it is just constructive we still very much enjoyed our stay and especially the lovely staff.

AccorHotels certified review
Brad L. Families - 03/10/2017
« Brad l. »

The hotel was excellent overall and we greatly enjoyed our stay

AccorHotels certified review
Peter Friends - 03/10/2017
« Great stay with great food in restaurant »

Stayed here for twi nights whilst visiting the Terracotta Army and Xi An. Staff were very friendly and helpful. We both really enjoyed the buffet on our first night and the breakfast. The pool, gym and spa facilities were also very nice. It's about a 20 minute walk to Muslim street.

AccorHotels certified review
Michelle Couples - 02/10/2017
« Very friendly staff, great breakfast »

Nice room & staff were very friendly & helpful.

AccorHotels certified review
Anonymous Business - 01/10/2017
« Excellent »

Love it

AccorHotels certified review
Erik J. S. Couples - 29/09/2017
« Reliable high quality in prime location »

When travelling through China it is good to know you stay in a hotel with reliable high quality rooms, food and service. No disappointment here and on top a prime location with restaurants and shops in walking distance.

AccorHotels certified review
Muri B. M. Couples - 28/09/2017
« very impressive and comfortable accommodation »

A welcome place to rest after a very tiring day with excellent facilities, comfortable bed and enormously large bath room.

AccorHotels certified review
Yoyo Solo - 27/09/2017
« Phenomenal Customer Service »

The only things that was bad was how old the hotel was, and the breakfast wasn't that good either. It was also confusing which Sofitel was the correct one, since there are two. Taxi cabs were frustrated because I couldn't tell either.

AccorHotels certified review
Mtan Solo - 26/09/2017
« What an excellent and friendly bunch of staffs! »

I travel 100 days out of 365 days a year - stayed in many hotels (many other Sofitels as well), too many actually! I have to say, I am pleasantly surprise with my experience here in Sofitel Xian. This trip to Xian was a last minute decision, no time to plan, decided to just go and see what happen. Goal was to see the terracotta soldiers. I checked in very late, almost 1 am and told the front desk associate (gentleman by name of Jack Lou) that I have not done much planing but need to see the terracotta soldiers. He wrote me an itinerary right there and then as I am checking in. When I woke up, I talked to the concierge and bamm in about 1.5 hours, I am staring at those amazing artifacts from about 2000 years ago. All was done and arranged by the hotel. Came back at 730pm after the whole day of walking around the city, the hotel hooked me up with a nice shower and sauna before I need to rush to the airport. Before I hit the shower, I asked the concierge if I have time to run and get a quick terracotta soldier for souvenir.... The concierge said "no need to run, let me get my buddy who is out to pick one up for you"..... Come down to the concierge after shower and saw 4 guys packing up a terracotta soldier for me.... I asked them how much was the soldier... the reply was "the shops are all closed so we found this one from the back office that was used for an event, a little old and imperfect but hope you can take it as a gift from the hotel". I forgot to ask their names but those 4 gentlemen made my day..... should have taken a photo with them before I jumped on the taxi. See, the point is not that it is free, it is not a big ticket item, it even have some cracks on it.... but a small gesture like that makes all the different. I will place the soldier proudly in my office to remind me of this trip and use it as a conversation piece about my little Xian adventure - Sofitel Xian will definitely be mentioned! Your team there did not only do your hotel proud but also create such a positive impression for your city and its people. Thank you for a short but excellent day in Xian!

AccorHotels certified review
Faith L. Couples - 25/09/2017
« Fabulous stay! We'll be back! »

We had a wonderful experience at the Xi'an Sofitel. The staff were all very kind and helpful. The room was spacious and comfortable. The breakfast was fantastic! We especially enjoyed the lattes in the club lounge (they even had decaf). The employee in the club lounge greeted us by name and told us "happy anniversary" when we told her our room number. The hotel put lovely roses in our room for our anniversary, and helped us wrap them up to take home. We hope to be back next year! The only minor complaint is that the AC in the room wasn't very cold.

AccorHotels certified review
S. J. L. Couples - 25/09/2017

It was a very nice stay! Congratulations to your staff. Thank you very much

AccorHotels certified review
Ting B. Couples - 22/09/2017
« perfect experience love it so much »

we stay in Sofitel Xi-an renmin square for four days and we just want to pass a special thank you for our room service named XIAOQIN XI, her staff ID number is 08350. I lost two ear rings, one left in the bathroom and one was on the couch and she found both of them, handed over back to me that I didn't expect. Her service was excellent and our room was extremely tidy every night we back to the hotel, that's way out of our expectation. If anyone got this message please pass our thank you to her and we were very pleased of what she did.

AccorHotels certified review
Sandra S. Friends - 21/09/2017

very impressed with our stay

AccorHotels certified review
Pierre P. Couples - 21/09/2017
« Great hotel »

I enjoyed the location, I paid for a room upgrade.

AccorHotels certified review
Ho K. R. O. Business - 20/09/2017
« Comfortable and very nice location »

Nice location, friendly staff and comfortable.

AccorHotels certified review
Charles R. Business - 19/09/2017
« My stay was very pleasant. »

Room was spacious, clean and well maintained throughout my stay. The staff were helpful and curtious.

AccorHotels certified review
Michelle R. Couples - 17/09/2017
« A Fabulous Experience »

It was absolutely fantastic. We moved to the Sofitel after not being satisfied with another hotel. The Sofitel staff upgraded us to a suite and we were so overwhelmed we are going to stay in another Sofitel hotel when we travel again. We travel frequently and everyone was so hospitable, the breakfast was amazing and the staff organised our tour in Xian.

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