Sofitel Xian on Renmin Square Hotel 5 stars

TripAdvisor rating 4.5/5 2,990 reviews
Sofitel Xian on Renmin Square
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Room 1

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Hotel extras

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • Enjoy a show at our very own theatre

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Business center with support staff

Hotel location

Sofitel Xian on Renmin Square

319 Dong Xin Street
Shaanxi
710004
xian
china

Tel: +862987928888

Fax: (+86)29/87928400

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   46,603,15,16 Ming Le Yuan

  • subway :   2 Xi Hua Men

  • By plane

    XIANYANG INTL At 40km / 24.85 miles

  • By train

    XIAN STATION At 3km / 1.86 miles

GPS :34.26509, 108.9578

Our accommodations

178 luxurious rooms and suites with elegant furniture and chic decor. A rainforest shower, the exclusive Sofitel MyBed, broadband WiFi Internet and 3G tech, bring you the "French art de vivre" of Sofitel.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

SUPERIOR ROOM, 2 Single beds

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 2 Single beds, Panoramic Views

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Club Sofitel Access, City / Gardens View

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE, 2 Single Size Beds, Club Sofitel Access, City / Gardens View

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • Mini Bar

PRESTIGE SUITE, 1 King Size Bed, Separate Living Room

  • Max. number of persons: 3
  • Area: From 70
  • Wireless internet in your room
  • Mini Bar

APPARTMENT, 1 King Size Bed with Kitchen

  • Max. number of persons: 3
  • Area: From 70
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

LE CHINOIS

Type of cuisine: null

Le Chinois is the most prestigious restaurant in the city. We serve authentic Shaanxi cuisine and contemporary Cantonese cuisine. The Restaurants are located within Renmin Square complex.

AZUR

Type of cuisine: Mediterranean

An all- day restaurant serving the best of Mediterranean and European cuisine. Features an open show kitchen.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR BAMBU

Photo non contractuelle / Strictly non binding

The soothing aroma of fresh coffee, specialty teas plus refreshing cocktails and sumptuous snacks amidst the serene and sophisticated ambience of this lobby bar with live entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 6,500

  • Maximum capacity: 1,409 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Sofitel Xian on Renmin Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

2,567 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,990 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

nice place for a business trip and sightseeing the city

TripAdvisor rating 4.5/5

SimoDam Business - 08/08/2019 TripAdvisor review

ottimo hotel per un soggiorno di lavoro e concedersi qualche ora di relax in città. Peccato molto tempo perso per il check out nel fare la fattura e chiarire un punto. Intervenuto un secondo operatore che ha risolto tutto velocemente. Very good hotel, helpful staff . Grant room upgrading. Very nice. Only in the morning during the cheking out lost a lot of time to make the invoice and trying to clarify my online booking. The second operator solved easily everithing.

Mr

Customer review rating 4.7/5

Ian Friends - 30/07/2019 AccorHotels review

Overall okay. Hotel is a bit run down, probably old. The piping hose was broken and water splash through. Maintenance manage to fix it. Also, the master light switch does not work after that.

Always a pleasure to be here

Customer review rating 4.7/5

Wei Families - 29/07/2019 AccorHotels review

Very pleasant stay each time, all the staffs are super nice and always available to answer your requests.

English language, unfamiliar

TripAdvisor rating 4.5/5

bmtraveler2017 Family - 29/07/2019 TripAdvisor review

Very nice structure inserted in an historical context, level of services quite poor, personnel need heavy training. we tried the Chinese restaurant, they missed two dishes, practically my son did not have his dinner, they have not been able to solve the problem. I asked for a glass of wine that was on the menu, they did not understand my request untlil I showed them the picture on the menu. The swimming pool is a mess, water seems dirty, however it is matt; additionally it seems that the hotel offer a service of swimming teacher to kids, they scream like eagles not allowing a moment of relaxation to the guests.

Dear bmtraveler2017, Thank you for staying at Sofitel Xi’an on Renmin Square and sharing your experience with us. I am very sorry to hear about the dining experience and pool experience during your recent stay. High level of service is the foundation of delivering excellent guest experience, we pay high attention to your comments and have taken immediate action to conduct refresher training to all of our restaurant colleagues. We pride to prioritize guests’ safety in our hotel, monitor pool water quality every two hours and increase the water treatment frequency during peak usage period. We will continue and enhance in this aspect. We have also talked with the pool management team regarding their swimming class in summer holiday, in order to ensure the comfort and relaxation of hotel guests. Please accept my sincere apology to you and your family, and thank you for allowing us to learn and grow stronger. We look forward to having the opportunity to welcome you again and your positive feedback in your next stay. Yours sincerely, Joseph Mak General Manager

Amazing hotel

Customer review rating 4.7/5

Anthony K. Families - 26/07/2019 AccorHotels review

Friendly staff. Exceptionally clean hotel. Great Club facilities. Can’t wait to come back.

Nice hotel, great service

TripAdvisor rating 4.5/5

Crzytrg Family - 16/07/2019 TripAdvisor review

The hotel is great. It is a little outdated and it needs some maintenance, but overall it’s a great value and a terrific hotel. The only drawback is that the hold swimming classes at the pool, so it is impossible to relax over there giving the amount of people they usually have.

May Cut provided the highest quality services.

Customer review rating 4.7/5

June N. Couples - 02/07/2019 AccorHotels review

May Cut at the front desk turned a lifetime of moments into memories for my husband and I during our stay. The services at your beautiful hotel were outstanding. Our room and spa services were wonderful. Thank you for this great experience and lovely stay.

relaxing

Customer review rating 4.7/5

M.f U. Solo - 29/06/2019 AccorHotels review

Very pleasant, loved the whole ambience.

Great Experience

Customer review rating 4.7/5

Herman, G. Friends - 29/06/2019 AccorHotels review

It was a great experience to stay in the hotel. Especially the service and a nice birthday surprise will stay in my memory

One of my Best business trip

Customer review rating 4.7/5

Benoit S. Business - 26/06/2019 AccorHotels review

The hotel is well placed, the room very large and all of the personnel is very nice.

Overall experience is always very good, thanks to Lisa Li and her team on the 11th floor

Customer review rating 4.7/5

Mr E. M. B. Business - 25/06/2019 AccorHotels review

As above and shall continue staying at the Sofitel in Xi'an for many years to come,

Dope

TripAdvisor rating 4.5/5

jimmydanol Family - 25/06/2019 TripAdvisor review

The service was incredible. Great hotel. I'm spoiled now. The breakfast choice is excellent. Our suite was on the small side. Location is good but not walkable enough. The club level is fantastic. Loved our stay

Genuine friendly servise by all especially the happy hour ladies and staff.

Customer review rating 4.7/5

Patrick M. Families - 23/06/2019 AccorHotels review

S plus. Great room and breakfast and happy hour. Just like home without the hassles! Traveled to beijing xi'on shanghai and ho g kong. Wish we stayed exclusively at your hotel.

Customer review rating 4.7/5

Anonymous Families - 23/06/2019 AccorHotels review

We had a wonderful stay. Staff were friendly and helpful. The breakfast was great. Unfortunately, every english channel ( our only language) was always breaking up or buffering.

Very nice hotel in a nice and quiet location

Customer review rating 4.7/5

Dennis Couples - 10/06/2019 AccorHotels review

We were very happy with the room. The check in was just perfect in the executive lounge. The only thing I didn’t like was ordering of a taxi. The concierge didn’t order a metered taxi every time we ask for one. The concierge said no taxi driver will drive to the terra-cotta warriors with a meter and there will be no taxis there to get back. So he sold us a taxi for a fixed price. Turned out both was a lie. There were many metered taxis that drove this way and many taxis waiting at the terra-cotta warriors to drive you back to Xian.

Fantastic

Customer review rating 4.7/5

Mr. J. B. Solo - 05/06/2019 AccorHotels review

Everyone was very welcoming, helpful, and interested in my customer experience. Bonnie was delightful

Visit to Xian

TripAdvisor rating 4.5/5

Afrokalinka Solo travel - 26/05/2019 TripAdvisor review

during my recent trip to China i made arrangements to extend my stay and visit Xian. I've done search and Sofitel Xian on Renmin square was rated quite high and being member of Accor Hotel made my decision very easy. I can not comment really on the location, as I walked around the city, or was part of my Tour. Why I rated rooms as average - is because even if the rooms are spacious and have the Sofitel beds and linen, the hotel is OLD. its seems its stuck in mid-last century. Also there is a language issue - there will be 1 person that speaks English in the reception, or in the restaurant, or a bar. in the end of the day, the service was excellent, and this is very important! One needs to remember that maybe there are not many hotels catering for European tourists, as 90% of the tourists in China in all cultural/historical places are Chinese.

Great room, great food, fantastic visit.

Customer review rating 4.7/5

Jeff B. Couples - 14/05/2019 AccorHotels review

This was the most comfortable place we have stayed in China, with the best room and restaurants.

Excellent saty

Customer review rating 4.7/5

Shalene Couples - 07/05/2019 AccorHotels review

Very comfortable room, delicious breakfast and excellent service from staff in restaurant, house keeping, front desk and Accor lounge.

nice hotel

Customer review rating 4.7/5

Chak L. Couples - 01/05/2019 AccorHotels review

staff friendly, front desk Sophia and Joanna are so helpful, Bonny the host a smart girl always explain the things happen in Xi'an, Kevin the bell boy always prepare taxi and take care my luggage. They are doing a good job.

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