Hotel - Novotel Florianópolis
Novotel Hotel Novotel Hotel

Novotel Florianópolis Hotel

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4.0/5 1,277 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 232.80 BRL Non member rate
From 209.52 BRL Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HERCÍLIO LUZ
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our rooms

  • 115 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • TV room service ordering
    • Printer
    • Computer
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,468 reviews

Our guest reviews for Novotel Florianópolis

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,277 reviews
AccorHotels certified review
C S. Friends - 10/04/2018
« Excellent staff »

The hotel is conveniently located and the staff was extremely hospitable and accommodating. The breakfast was excellent with a variety of choices. The rooftop pool also did not disappoint with excellent views of Florianopolis. The only downside was that the spa was closed one day because of a party.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
Anonymous Business - 10/04/2018
« Great stay »

I had a great stay at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
Ts M. Business - 09/04/2018
« Excellent, except for smoking smell in the room »

Everything was very good, but the room had a distinct smoking smell. It's forbidenn, so it's the precious guests fault, but as far as I'm concerned, cleaning is not over 'til it's over. I know it's a very though smell to clean/neutralize, but future guests have nothing to do with it. Staff was wonderful, anyway. The bar was also excellent cocktails. It was a (now recurring) business trip, so I'll be coming back every month for a long time. Hope it stays great, smoking problem aside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tiago, Thanks for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Regards, Volnei Oliveira Reception Supervisor Novotel Florianópolis

AccorHotels certified review
Richard K. Couples - 08/04/2018
« Very comfortable experience »

The hotel is very nice, very confortable, friendly employees and the meals in the restaurant are amazing

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Richard, Agradecemos os seus comentários no seguimento da sua estada no Novotel Florianopolis. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos. Uldenir Merlin General Manager

AccorHotels certified review
M. Business - 05/04/2018

Missing English menu Missing English speakers «  only one in restaurant only one at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michel, Thanks for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Regards, Volnei Oliveira Reception Supervisor Novotel Florianópolis

AccorHotels certified review
Khai N. Business - 03/04/2018
« Good overall experience »

Satisfying experience overall, but the cleanness of the room carpet was below par. The rest was on par. Breakfast a little too "Brazilian" with too many cakes, but the fruit selection was excellent. Good and fresh orange juice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
Osvaldo B. P. Couples - 02/04/2018
« SATISFACTORIA »

Muy agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

AccorHotels certified review
A L. F. Business - 31/03/2018
« a good adjustment to a flawed room assignment »

At first I was assigned a wheel chair room. It was late when I checked in and I stayed in that room for one night but requested a room change the next morning, and it was granted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Martha, Thanks for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Regards, Volnei Oliveira Reception Supervisor Novotel Florianópolis

AccorHotels certified review
C. Business - 21/03/2018

I was really surprised to be installed in the handicap bedroom. I'm not a ease with this room not really adapted to me. lot of water everywhere when I was showering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory Gennaro C. We very much appreciate your comments on your stay at Novotel Florianopolis. It is always a pleasure to receive feedback. We will share your feedback with our team. I am sure that this feedback will serve as an incentive for all our employees as we strive to continually improve the quality of our services. Thanks again for sharing your experience and we will be waiting for you soon for your next stay. Regards, Volnei Oliveira Reception Supervisor

AccorHotels certified review
Anonymous Business - 20/03/2018
« Enjoyable »

Room was clean. Staff was friendly. Breakfast was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

AccorHotels certified review
Lorraine Solo - 18/03/2018
« Very good customer service »

I really enjoyed how helpful the staff was at the hotel. Although I do not speak Portuguese I was able to communicate effectively with everybody and I felt very well taken care of. It was wonderful as well the housekeeping staff was amazing and keeping my room very clean and organized every single day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lorraine, Thanks for the excellent review of our hotel! We are delighted to have enjoyed your stay and hope to see you again soon. Regards, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
Joseph C. Solo - 15/03/2018

Everything was great about my stay. The room was clean and well maintained. The food was good. And what made the stay the best, was the staff. Everyone, from the front desk, to the restaurant, to the cleaning crew, was extremely polite and pleasant to talk to, day and night shift. They weren’t just professional, they were friendly and personal. I plan on staying at Novotel every time I return to florianopolis.

Our hotel has responded to the review
Our hotel has responded to the review

Hello We thank you for your comments following your stay at the Novotel Florianópolis.We are delighted to welcome you.We will not fail to share your comments with all the staff.Your satisfaction is the best reward for our employees who work daily to provide you with a rewarding service In the expectation of welcoming you again, please accept our best.

AccorHotels certified review
F. Solo - 14/03/2018
« Bon »

Tres bon staff

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur F., Nous apprécions vos commentaires après votre séjour au Novotel Florianopolis. C'est avec grand plaisir que nous recevons vos compliments et commentaires. Nous n'arrêterons pas de partager vos positions avec toute notre équipe. Votre satisfaction est la plus grande récompense pour nos employés qui travaillent jour après jour pour vous offrir un service impeccable. Dans l'attente de vous accueillir à nouveau, veuillez accepter nos sincères salutations. Sincèrement, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
Rafael B. Business - 13/03/2018
« Extremely well located Hotel, comfortable bed but lacking amenities »

Overall experience was very good! The swimming pool in the rooftop is very nice and the restaurant Santa Cucina is also very good. I missed more bathroom amenities (I was expecting more quality products). Bed was comfortable, room space was good enough, wi-fi was good. Breakfast was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

AccorHotels certified review
John D. Families - 12/03/2018
« Very well maintained hotel. Pleasant staff. Clean room and lobby. Price and billing practices are questionable. »

I was told one price but when my spouse, who was a native Brazilian went up to the front desk, he was quoted the same room at half the price. My spouse said it is common practice in San Jose Brazil to charge Americans more. I find that shady. I also had to pay an upfront deposit of $400 reals for the mini bar. I never used the mini bar and my money was refunded but the fact that you charge up front is not good business practice. Besides, I'd have to use everything in the mini-bar 3 times to use $400 real and that means you restocking it twice, so you'd know i've used it can can charge my account.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

AccorHotels certified review
Alain D. Business - 05/03/2018
« A decent Novotel experience »

The hotel is a bit old but has all necessary amenities, a friendly staff and a decent breakfast. The view from the rooftop swimming pool is lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

AccorHotels certified review
Vasco D. J. R. Business - 04/03/2018
« Outstanding! »

Apart from the loud trashy foreign music in the restaurant (we heard Brazilian music only once in that restaurant!), the employees were extremely helpful, providing extra care to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
Chris Couples - 01/03/2018
« Wonderful birthday getaway »

The staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Volnei Oliveira Supervisor de Recepção Novotel Florianópolis

AccorHotels certified review
F. Couples - 27/02/2018
« Like home »

We, my wife and I, many years ago stayed at the former Sofitel, nowadays NOVOTEL. We have had in the past a great experience and returned to the Novotel waiting for a good stay. And, really, we had a splendid renewal of our previous experience. Friendly and respectful staff, nice room with a amazing view. The only thing that do not diminishes your stay experience is certain noise that you can hear from outside. Could be solved with double glass windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

AccorHotels certified review
Henry Families - 19/02/2018
« Very comfortable hotel! »

Excellent shower with nice water pressure and fast-turning hot water! The bed was quite comfortable as well and the room was clean. I enjoyed the variety of the mini-bar as well and the location is really good. I would recommend this place!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

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