Novotel Florianópolis Hotel 4 stars

TripAdvisor rating 4.0/5 1,425 reviews
Novotel Florianópolis
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Room 1

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Web corner and free WIFI throughout the hotel

  • Fitness center and infinity pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HERCÍLIO LUZ
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Florianópolis

Av. Rubens de Arruda Ramos
number 2034
Santa Catarina
88015701
florianópolis
brazil

Tel: +554832026100

Fax: (+55)4832026101

Contact email

Check-in from 14h00

Check out up to 12h00

  • CURITIBA - FLORIANOPOLIS :   Catarinense Rita Maria Bus

  • SAO PAULO- FLORIANOPOLIS :   Catarinense Rita Maria Bus

  • By plane

    AEROPORTO DE NAVEGANTES At 117km / 72.7 miles

  • By plane

    HERCÍLIO LUZ At 14km / 8.7 miles - Shuttle paying

  • By car

    RODOVIA SC401 At 6km / 3.73 miles

GPS :-27.586422, -48.550508

Our accommodations

Standard Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Standard Room with twin beds and side ocean views

  • Max. number of persons: 2
  • Area: A partir de 25
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Superior Room with 1 king-size bed and partial view of the sea.

  • Max. number of persons: 2
  • Area: A partir de 25
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Luxury Room with 1 king-size bed and front view of the sea.

  • Max. number of persons: 2
  • Area: A partir de 25
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • TV room service ordering

Our restaurants and bars

SANTA CUCINA

Type of cuisine: Italian

This warm and cosy restaurant offers innovative French cuisine in a distinctive setting. Open for breakfast, lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BUBBLE BAR

Photo non contractuelle / Strictly non binding

The Novotel Florianópolis hotel has a piano bar, the Bubble Bar, an area where you can enjoy delicious drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 80

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Florianópolis

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,473 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,425 reviews

Very good hotel and staff

Customer review rating 4.3/5

Christiane Z. Business - 03/08/2019 AccorHotels review

It's always a pleasure to stay at Novotel Florianopolis. Staff is always helpful and friendly

Hello Sir (Madam) Guest, Thank you for your comments following your stay at Novotel Florianópolis. We are pleased to receive your congratulations. We will not fail to share your comments with the entire staff. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Looking forward to welcoming you again, please accept our best regards. Uldenir Merlin General Director

Satisfied with Hotel facilities, assistance, cleaning, breakfast and location

Customer review rating 4.3/5

Alberto B. Business - 01/08/2019 AccorHotels review

I am the manager of a team of engineers and I choose for my team 5 persons to stay at Novotel Overall I am Satisfied with the Hotel facilities, assistance, cleaning, breakfast and location Would like to raise a point for your knowledge that may be improved: The laundry service was disappointing for time and quality. I used the laundry services 2 times, at the first day and at morning before check-out day but it delay to return. The problematic situation was solved only after front-desk involvement. the laundry arrived clean but first time not well press and second time not press. The front-desk invited me to lunch to settle the issue. Overall the Hotel provided a very good experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Excellent hotel, very helpful staff

Customer review rating 4.3/5

Kr Business - 30/07/2019 AccorHotels review

I spent a week at Novotel Florianpolis and it was excellent. The room was clean and pleasant, the breakfasts wonderful, and the staff friendly and helpful. If I have one small suggestion for improvement, then it's this: the lighting in the room is a little bit dim, and it's very difficult to work out which switch controls which of the (many, but dim) lamps. An overhead light and some clear labelling of the switches would be helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Convenient location

Customer review rating 4.3/5

Paul N. Business - 29/07/2019 AccorHotels review

The room was very big with a beautiful view. That was a definite plus. The location was also excellent with lots of restaurants and shops close by. The University, where I had to go, was quite far, but it was easy to get a taxi. On the downside, the soundproofing (both inside and to the road) wasn't great and I was woken up very early. It was also disappointing to be told that the pool was closed when this was one of the reasons for booking. Breakfast was fine, but with no variation. Some boiled and fried eggs would have helped.

We thank you for your comments following your stay at the Novotel Florianopolis. We are pleased to welcome you.We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Director

Great hotel with central location

Customer review rating 4.3/5

Diane Families - 26/07/2019 AccorHotels review

This was our first trip to Florianopolis and the Novotel exceeded our expectations in all aspects: very fairly priced, spacious clean room, breakfast with a wide selection (I'm gluten-intolerant and even I had a great variety of food), friendly professional staff (most of whom spoke English), central and safe location within walking distance of many fantastic restaurants/shopping/parks/museums. I will not hesitate to rebook should we be fortunate enough to get to return to Brazil.

We thank you for your comments following your stay at the Novotel Florianopolis. We are pleased to welcome you.We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Manager

Brief but pleasant.

Customer review rating 4.3/5

Bob G. Business - 21/07/2019 AccorHotels review

Having stayed at this hotel a few times, I have been satisfied with the accommodations and the service.

We thank you for your comments following your stay at the Novotel Florianopolis. It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Manager

Cliente satisfeito

Customer review rating 4.3/5

Mauro S. Business - 15/07/2019 AccorHotels review

I got a great room this time. The exercise room, though small, had everything I needed. The breakfast was excellent with many choices of what to eat. The reception was helpful and very kind to me. The only bad thing about staying at Novotel is the customer loyalty program. I used to constantly stay at an Accor Hotel, Novotel being one of them. For five years or so, I only stayed at Accor (Mercure and Novotel) and had accumulated may points during that period. My intention was to use my points with hotels in Europe. Last year, while in Europe, all I could get was a day and a half of free room in Germany. I was not staying at any fancy hotel in Munich. I was very disappointed in their loyalty program and felt cheated. I stopped staying at Accor hotels. This has been the first time I stayed at an Accor Hotel in the past two years. ------ Portuguese: Fiquei em um excelente quarto desta vez. A sala de exercício, apesar de pequena, tem tudo que uma pessoa precisa. O café da manhã teve diversas opções e foi excelente. A recepção foi prestativa e muito gentil para comigo. A única coisa ruim de ficar no Novotel é o programa de lealdade do cliente. Fiquei constantemente nos Hoteis Accor durante 5 anos. Novotel sendo um deles. Tive alta pontuação acumulada por cinco anos. Quando fui à Europa dois anos atrás, tudo que consegui foi um dia e meio de habitação em um Novotel. Náo era um hotel chique da linha Accor. Foi um hotel Novotel como qualquer outro, mas 1 1/2 dia de habitação por cinco anos de continua lealdade?. Fiquei muito decepcionado com o programa de lealdade deles e me senti lesado. Desde então não fiquei mais em Hoteis Accor.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uldenir Merlin General Manager

Disappointed with program loyalty

Customer review rating 4.3/5

Guilherme Business - 07/07/2019 AccorHotels review

Experience was good although it’s second time that I hosted in Accor and did not credited my point in program awards. Felling like cheated.

Dear F., We apologize for not having registered your loyalty card. Your Novotel Florianópolis stays will be scored. Within 4 business days your points will be available. Best Reguards, Bruno Palhares Reservations Supervisor

Good experience.

Customer review rating 4.3/5

Marco Business - 01/07/2019 AccorHotels review

No amenities on my room.

Dear Marco, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Ok

Customer review rating 4.3/5

Betty Friends - 26/06/2019 AccorHotels review

It was ok Hair dryer was very old and terrible

Dear Betty, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Customer review rating 4.3/5

Nilsara P. Business - 31/05/2019 AccorHotels review

Very short just one night but all was very pleasant st the hotel. The location in great next time I will stay longer to enjoy the city

Agradecemos os seus comentários no seguimento da sua estada no Novotel Florianopolis. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Uldenir Merlin General Manager

Just ok

Customer review rating 4.3/5

Rodrigo Business - 27/05/2019 AccorHotels review

The Wi-Fi was terrible, the tv has just few options and the hot water has finished as soon as I started taking a shower ....

Dear Rodrigo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Not up to standard

Customer review rating 4.3/5

Anonymous Business - 26/05/2019 AccorHotels review

Service was ok but in general the hotel is not up to standard. Pool and facilities closed on very short notice for sudden "unscheduled maintenence" and follow up abot backup took several days before any reply. Breakfast ok but not more.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Uldenir Merlin General Manager

Very Good Hotel

Customer review rating 4.3/5

Tiago Business - 14/05/2019 AccorHotels review

Confortable and nice stay in the hotel

Dear Tiago, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great

Customer review rating 4.3/5

Debora E. S. Business - 29/04/2019 AccorHotels review

Comfortable

Dear Debora, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great

Customer review rating 4.3/5

Julio Business - 24/04/2019 AccorHotels review

I enjoy staying at this hotel, staff is always very welcoming

Dear Julio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Shaky start rectified: great stay overall

Customer review rating 4.3/5

Henry M. Couples - 22/04/2019 AccorHotels review

Shaky start: out room wasn’t ready when we arrived & when it was: there were visible stains on the bed linen. Your duty manager changed our room & from then the stay was great.

Dear Mr. Henry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Decent stay, hotel needs more consistency

Customer review rating 4.3/5

John Couples - 19/04/2019 AccorHotels review

Staff very friendly and helpful. Good location. Could do with better soundproofing and small things like all rooms having a do not disturb sign and the laundry price list / bag. Water smells of solvent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Munari Supervisora de Recepção Novotel Florianópolis

Disappointing

Customer review rating 4.3/5

André A. Families - 17/04/2019 AccorHotels review

Despite the helpful staff’s efforts to minimize the problem, the hotel was going through a major infrastructure disruption. Water tanks had been painted that week and all water in the property had very strong smell and taste of chemical products. It was impossible to shower or even brush our teeth. My family and I had to go see a doctor for feeling sick after being exposed to the water.

Bom dia, Sr. André! Agradecemos a escolha pelo Novotel Florianópolis para a sua hospedagem. Sentimos muito por não atingir a sua expectativa. Infelizmente tivemos um problema na caixa d´água que fornece água quente para os quartos do hotel, no entanto salientamos tivemos o cuidado ao com todos os procedimentos e fornecedor, garantindo que não fosse utilizado nenhum material que oferecesse nenhum risco para a saúde. Informo que foi um procedimento de emergência e que nos preocupamos com todos os hóspedes e colaboradores quanto a qualidade da água e jamais colocaríamos em risco nossos clientes e parceiros. Pedimos as sinceras desculpas por este incidente e estamos trabalhando para sempre melhorar ainda mais a qualidade de nossos serviços. Para quaisquer dúvidas estamos sempre à disposição.

Novotel is my preference for stays

Customer review rating 4.3/5

Faria L. M. Couples - 17/04/2019 AccorHotels review

Very nice hotel, with great comfort, professionalism of the staff, great location.

Prezado Sr. M., sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Novotel é o destino ideal para você curtir o feriado de Páscoa com a sua família ou amigos em Florianópolis. Consulte valores especiais de diárias. Acesse nossas promoções no site Novotel.com Esperamos em breve o seu retorno!
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