Hotel - Mercure Lyon Est Chaponnay Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Est Chaponnay Hotel

4.5/5 304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry  (Nearby)
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 heures
    • Opening hours : Week-end 24 heures

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Choose from different room categories: Standard Rooms or Superior Rooms, which are new, more spacious and equipped with the very latest technologies.

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,941 reviews

Our guest reviews for Mercure Lyon Est Chaponnay Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 304 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
George T. Couples - 11/02/2019 AccorHotels certified review
« An extremely comfortable stopover »

Hotel ideally situated close to A46 and easy to find. Receptionist, Elodie, was very welcoming and professional and a credit to the hotel. Room was comfortable and clean, and although bathroom was a good general standard, the deep step to get out of the shower was difficult and dangerous when the floor was wet. We ate at the hotel and were well served, but a lack of choice for the menu du jour was disappointing and in our experience is always available at other restaurants who offer better value for money. We only ate at the hotel because there seemed to be a distinct lack of other eateries in the area, this is something perhaps travellers need to research? Overall, a very satisfactory stay, we would stay again if we are able to locate better value restaurants in the area.

Bg Business - 25/01/2019 AccorHotels certified review
« Good hotel on east of Lyon »

Hotel is very easy to reach and to park. Rooms are clean and updated. Very quiet despite the road close by. The restaurant has a good choice, breakfast is from good quality conform to Mercure level. Staff was very nice and friendly, thanks to them !

Mel94210 Families - 30/12/2018 AccorHotels certified review
« Satisfying visit. »

Evening receptionist was fantastic and worked extremely had to ensure our stay was a good one.

Massimo Couples - 26/12/2018 AccorHotels certified review
« A good and quick stay »

Nice and clean hotel, well located, free parking and nice breakfast.

Chinmaya P. Business - 14/12/2018 AccorHotels certified review
« Okay »

I had very bad experience with one of your employee name AURORE . She was very rude while I was checking out on 14th Dec . The way she talked was rude and unacceptable. Though other colleagues of mercure were quite helpful and caring this female was authoritative and non caring. Due to back problem Ijust needed help on my bag to be lifted and she was rudely saying we have some trolley outside you can take them and non one can help though the other colleague was willing to help and he did. Hope you would take this feedback and improve on mannerisms of your employee Aurore.

Jo E. Solo - 19/11/2018 AccorHotels certified review
« Brilliant service from friendly, helpful staff. Extremely clean and comfortable all round excellent value. »

Really great service very friendly staff and very clean hotel. The beds were very comfortable and the price great. Enjoyed it very much and would come again, thank you!

Ajones Couples - 10/10/2018 AccorHotels certified review
« Pleasant stay »

We stay in this hotel quite a bit and the overall experience was good but the drainage hole in the shower is blocked and needs some immediate attention. It flooded the entire bathroom. It’s obviously been going on for sometime as the bottom of the door is starting to warp. We had to mop all the water up with towels. We reported this to reception.

Tony Couples - 08/10/2018 AccorHotels certified review
« Very clean hotel and with good help with the staff from reception. »

Very clean hotel and with good help with the staff from reception. Easy access to High way and with secure parking area.

Anonymous Business - 29/09/2018 AccorHotels certified review
« Good quality hotel »

Hotel location is good. Beds are nice. Privilege rooms are nice. Regular rooms are too basic

Jb Business - 14/09/2018 AccorHotels certified review
« ++ »

RAS

Family - 27/08/2018 TripAdvisor review
« Excellent stop over on the way to the South of France - good service! »

Very convenient location (close enough to motorway around Lyon on the way to the South of France, near a village with a good Italian restaurant = San Lorenzo Restaurant - 13 rue de l Egalite, 69780 Mions).Helpful staff. As expected = we had stayed there before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you for your pleasant comments. We are delighted that our services reached your expectations. We hope to see you soon in Mercure Lyon Est Chaponnay. Best Regards,

Alistair N. Families - 30/07/2018 AccorHotels certified review
« Ideal for overnight stop en route to Med »

Cannot fault the hotel on any matter. Fast and friendly check-in and all staff were friendly and helpful. Room was spacious and very clean. Beds were really comfortable. Dinner was first rate - the steak was perfectly cooked and their home made fries were about the best we have tasted. Breakfast was plentiful and varied with something to suit everybody. Checkout was hassle free. Secure car park and hotel is ideally situated for a stop over between Calais and the Med Coast (about 8 hours from Calais with Summer traffic). Would definitely stay here again. Possibly not the cheapest option but definitely good value for money so no complaint on that score at all. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback on the room, breakfast, restaurant "La Brasserie" and welcomming. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane MARIE General Director

Gavin T. Couples - 21/07/2018 AccorHotels certified review
« Very comfortable; good food and friendly service. »

Easy to find. Comfortable, well-resourced room. Good evening meal and drink selection .

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Marie Direction

deurandik Family - 18/07/2018 TripAdvisor review
« Staff efficient and proffessional »

I am particularly satisfied with the highly professional and efficient staff (reception, breakfast...), Hotel is situated out of the city in a not attractive suburb of the city. Rooms are noisy cause the adjacent highway. Bar is very cute too. Rooms are small but cute. What compensate this handicap is your staff. You might think bout some better and quicker/more efficient gate opening system. I will return in your hotel with pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to thank you for staying in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Est Chaponnay Team to read your gratification. We wish we will have the pleasure to welcome you during your future stay in Lyon. Best Regards

Petet Couples - 08/07/2018 AccorHotels certified review
« Good. just what we needed. »

One night stop on the way to Italy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Marie Direction

John W. Couples - 25/06/2018 AccorHotels certified review
« Perfect in-transit accommodation! »

Delightful reception, spotless room, first class evening meal, breakfast and service. We ‘continue’ to enjoy our stays at this hotel, and, look forward to our next visit soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane MARIE Director

Mm Friends - 27/05/2018 AccorHotels certified review

APART FROM THE RESTAURANT BEING CLOSED FOR 3 DAYS OUR STAY WAS SATISFACTORY.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane MARIE Directeur Général h5…

Sven Families - 23/05/2018 AccorHotels certified review
« Very practical when driving south »

Was on the way from Norway to Spain, and stayed overnight at this hotel. Very convenient when driving!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVEN MARIUS VTKLEN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 23/05/2018 AccorHotels certified review
« Average »

Room was ok. Shower blocked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Est Chaponnay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Stéphane MARIE Directeur h5…

Ruurd Business - 06/05/2018 AccorHotels certified review
« Business »

Clean. Great service. Entering the gate could be faster organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir RUURD D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the gate, we working for have a less binding software and more faster. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane M Directeur

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