Hotel - Mercure Lyon Est Chaponnay Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Est Chaponnay Hotel

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4.5/5 224 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry  (Nearby)
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 heures
    • Opening hours : Week-end 24 heures

Business services

  • 3 meeting room(s)
  • Self service business centre  (Nearby)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: Standard Rooms or Superior Rooms, which are new, more spacious and equipped with the very latest technologies.

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,194 reviews

Our guest reviews for Mercure Lyon Est Chaponnay Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 224 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Christian L. Couples - 02/10/2017
« A secure good standard hotel with helpful polite staff »

It was a fine one night stay.Shower was a good size compared to the tiny ones ... Improvements : personally i don't like carpets in room. A small fridge could be helpful

AccorHotels certified review
Willemvandefillem Couples - 19/09/2017
« A bad surprise brought to us via phone while driving to this hotel ... »

The stay itself was as usual; no suprises on the hotel services but as we normally use this hotel on our way to the south of France on a Friday and this time on a Saturday we got a call during our trip that the restaurant was closed on Saturdays. We can appreciate the call to inform us upfront that the restaurant was closed but in all honesty if I would have known this when booking I would probably looked for another hotel. The dining alternative (The Boucherie - next doors) is not up to the quality the Mercure normally offers (it was not good at all) and as we don't want to drive for dining out it was a bit of a disappointment. When discussing this with the staff we came to know that the restaurant was closed every weekend so it would be better to also announce this on the booking site. As said, the actual stay and breakfast were up to Mercure standards but please don't suggest 'La Boucherie' as dining alternative !!

AccorHotels certified review
Mark A. R. Couples - 06/09/2017
« Very comfortable bed, terrific breakfast and great value »

Lovely clean hotel, quiet room with everything you need for a few days stay. Bed was really comfortable and black out blinds worked perfectly. Breakfast was top notch, great choice and served to a reasonable time. All in all, great value and we would return. Please note , the bed is very big, which does make the room a little cosy !

AccorHotels certified review
Clive M. Families - 30/07/2017
« MR »

Nice rooms, easy to find, nice staff and good food. No bar area (under reconstruction I think) and booking was messy - tried online twice and failed (but lost 2000 points) and no help on the phone. Finally managed on line after another attempt a few days later (but points gone).

AccorHotels certified review
Anonymous Families - 10/07/2017

Air con was not very effective , took a very long time to cool. Breakfast good but we were charged on departure for an extra adult breakfast which was disappointing as the ages of all people having breakfast were noted when I booked and prepaid.

AccorHotels certified review
Tony C. Couples - 03/07/2017
« Reasonable experience as a one-night stopover. »

Generally good, strange not to have evening meal available on Saturday evening although the restaurant next door was very good. Still find it very poor having paper cup for tea/coffee in the room!

TripAdvisor review
Couples - 27/06/2017
« ....as ever....perfect! »

We must have booked in here seven or eight times oin the recent past, and, on every occasion, it is the only place to stay after a hard day's drive. Reception, room and food are so much better than the norm and I do hope this hotel is here to stay for many more years!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, We very much appreciate your comments regarding your stay at the Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will be very pleased to share your comments with all our team Be assured that we are here for many years. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

AccorHotels certified review
Anonymous Solo - 25/06/2017
« Great experience Overall ! »

I was upgraded. The night was great especially with the silent A/C during this times of heat. Personnel is attentive and helpful.

AccorHotels certified review
John W. Couples - 25/06/2017
« As expected.....just perfect! »

Probably our seventh visit to this hotel over the past three years and the reception, room and food never fails to impress! Looking forward to our next visit soon!

TripAdvisor review
field8st Solo travel - 21/06/2017
« Very satisfied »

All aspects of the hotel found to be very satisfactory. Friendly helpful staff. Good room facilities. A decent varied breakfast provided each morning and restaurant available for evening meal. Secure overnight parking and close to motorway connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stay in our hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Est Chaponnay Team to read your gratification. I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your future stay in Lyon. Best Regards

AccorHotels certified review
David Solo - 18/06/2017
« A bit of luxury »

After having stayed in more budget hotels during the previous week, it was nice to treat oneself to a bit of luxury at the end of my trip. All aspects of the hotel were found to be satisfactory from the staff and room to the catering provided. The location next to junction 15 of the A46 motorway made it easy to find though a little roadside signage could improve this considerably. There is another restaurant next door to the hotel if one wished to consider an alternative.

AccorHotels certified review
Anonymous Couples - 04/12/2016

As with our first stay in August, everything was just as anticipated which made for a quiet night's sleep and a most enjoyable breakfast.

AccorHotels certified review
Anonymous Couples - 07/11/2016

Breakfast was very good, bed was very comfortable, reception staff amazing! The only reason I did not Give hotel a 10, the bathroom had hairs all over the walls, and toilet had not been properly cleaned.

AccorHotels certified review
Anonymous Couples - 09/09/2016

Alles super

AccorHotels certified review
Anonymous Solo - 31/08/2016

Great C/I experience avec Aurore

AccorHotels certified review
Anonymous Couples - 22/08/2016

nice stay

AccorHotels certified review
Anonymous Friends - 20/08/2016

only one night. 2 adults and two children. it was a very big room, comfortable and clean. the restaurant was closed at night, but the restaurant next to the hotel was great. The breakfast was very good

TripAdvisor review
FrancoPhile17 Couples - 12/08/2016
« Enjoyable stopover »

It depends on what you want and this hotel is not for those requiring a walk to either the shops,eateries or tourist attractions. But if like us you seek convenience for the journey, comfort, security of parking and a peaceful night then this Mercure delivers. At a very convenient junction on the Lyon ring road, Accor have three of their hotels at different price points. It will have a serious business clientele on weekdays but like other edge-of-town hotels in business districts it is quiet and less-populated at the weekend with good prices available if you book early enough. The restaurant is closed at the weekend but it is not too far to Moins for a variety of eating places and there is a LeClerc and bigMac just half a mile away. The rooms/bathroom offer good space and though close to the autoroute, noise is not too much of a problem. Breakfast was fresh and offered plenty of choices but then so it should at €16. Better value as part of a package if available. Indeed would still be a fourstar review without the great value of early booking. The receptionist, Ora, was genuinely welcoming, helpful and pleasant despite trying to do all the jobs on a quiet evening when more staff was unnecessary. I do try to speak french when in France but her english was excellent and allowed for a better conversation. The same could be said the following morning of the two staff on duty. Most helpful. We would not hesitate to return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Est Chaponnay Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards

AccorHotels certified review
Anonymous Couples - 08/08/2016

Excellent from start to finish; pleasant ambience created at reception; pleasant temperature of communal areas on a hot day; information freely given; enjoyed the silver status free glass of beer; good night's sleep and a good breakfast before departure.

AccorHotels certified review
Anonymous Families - 12/07/2016

Staffs were friendly.

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