Hotel - Mercure Lyon Est Chaponnay Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Est Chaponnay Hotel

4.5/5 269 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry  (Nearby)
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 heures
    • Opening hours : Week-end 24 heures

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our rooms

Choose from different room categories: Standard Rooms or Superior Rooms, which are new, more spacious and equipped with the very latest technologies.

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 1,591 reviews

Our guest reviews for Mercure Lyon Est Chaponnay Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 269 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Petet Couples - 08/07/2018 AccorHotels certified review
« Good. just what we needed. »

One night stop on the way to Italy.

John W. Couples - 25/06/2018 AccorHotels certified review
« Perfect in-transit accommodation! »

Delightful reception, spotless room, first class evening meal, breakfast and service. We ‘continue’ to enjoy our stays at this hotel, and, look forward to our next visit soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane MARIE Director

Mm Friends - 27/05/2018 AccorHotels certified review

APART FROM THE RESTAURANT BEING CLOSED FOR 3 DAYS OUR STAY WAS SATISFACTORY.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane MARIE Directeur Général h5…

Sven Families - 23/05/2018 AccorHotels certified review
« Very practical when driving south »

Was on the way from Norway to Spain, and stayed overnight at this hotel. Very convenient when driving!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVEN MARIUS VTKLEN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 23/05/2018 AccorHotels certified review
« Average »

Room was ok. Shower blocked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Est Chaponnay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Stéphane MARIE Directeur h5…

Ruurd Business - 06/05/2018 AccorHotels certified review
« Business »

Clean. Great service. Entering the gate could be faster organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir RUURD D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the gate, we working for have a less binding software and more faster. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane M Directeur

Susan F. Couples - 18/03/2018 AccorHotels certified review
« Very pleasant stay »

On arrival we had trouble trying to enter the car park as the gates were closed and ended up waiting for a car to arrive and enter, which we then followed. The hotel was very clean and comfortable. The food was very tasty, we had dinner and breakfast. I did think that the breakfast was rather expensive.

M. Business - 01/03/2018 AccorHotels certified review
« Failure of the heating system »

I had to ask for an additional fan as the one existing in the room was not heating properly. with the negatives temperatures we are facing its not acceptable. Even more we are paying quite high price to get high level of quality then the heating system HAS to WORK !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUZEL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Est Chaponnay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Stéphane MARIE Directeur h5…

Sabrina Couples - 08/01/2018 AccorHotels certified review
« Friendly staff, great food and comfy bed! »

My partner and I were on our way to a ski resort, and just needed a stopover for a couple of nights. Our stay was perfect, the bed was huge and super comfortable, lovely shower and room was a good size. The staff were so friendly and helpful, and even left us a packet of chocolate truffles as we were celebrating our anniversary :) Breakfast was plentiful with lots of options. You can even cook your own eggs so they're fresh! Croissants and pastries galore, cereal, hams, cheeses etc. The restaurant for dinner was lovely and the food was delicious, and great value for money.

Roger Solo - 26/12/2017 AccorHotels certified review
« good experience »

good location

Jason Business - 16/11/2017 AccorHotels certified review
« Great restaurant »

Very pleasant short stay. The room was a little on the small side but very clean and well presented. The breakfast and the restaurant were both very good as were all the staff I came into contact with.

Couples - 01/11/2017 TripAdvisor review
« Very convenient »

A great hotel, very convenient for motorway junction on our journey south. Smallish but perfectly adequate room with comfortable bed, nice shower room. Smart and clean. Helpful receptionist and good secure parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to thank you taking time to share your reviews about your recent stay with us. I am overjoyed that you have a pleasant moment. With pleasure to welcome you soon. Best Regards,

Ajay Couples - 30/10/2017 AccorHotels certified review
« Convenient nice Hotel »

Great hotel , easily accessed from motorway heading south from Lyon. Small but perfectly adequate room. Modernised spotlessly clean and comfortable. Good shower. Very pleasant helpful receptionist.

Christian L. Couples - 02/10/2017 AccorHotels certified review
« A secure good standard hotel with helpful polite staff »

It was a fine one night stay.Shower was a good size compared to the tiny ones ... Improvements : personally i don't like carpets in room. A small fridge could be helpful

Willemvandefillem Couples - 19/09/2017 AccorHotels certified review
« A bad surprise brought to us via phone while driving to this hotel ... »

The stay itself was as usual; no suprises on the hotel services but as we normally use this hotel on our way to the south of France on a Friday and this time on a Saturday we got a call during our trip that the restaurant was closed on Saturdays. We can appreciate the call to inform us upfront that the restaurant was closed but in all honesty if I would have known this when booking I would probably looked for another hotel. The dining alternative (The Boucherie - next doors) is not up to the quality the Mercure normally offers (it was not good at all) and as we don't want to drive for dining out it was a bit of a disappointment. When discussing this with the staff we came to know that the restaurant was closed every weekend so it would be better to also announce this on the booking site. As said, the actual stay and breakfast were up to Mercure standards but please don't suggest 'La Boucherie' as dining alternative !!

Mark A. R. Couples - 06/09/2017 AccorHotels certified review
« Very comfortable bed, terrific breakfast and great value »

Lovely clean hotel, quiet room with everything you need for a few days stay. Bed was really comfortable and black out blinds worked perfectly. Breakfast was top notch, great choice and served to a reasonable time. All in all, great value and we would return. Please note , the bed is very big, which does make the room a little cosy !

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Stéphane MARIE Directeur h5…

Clive M. Families - 30/07/2017 AccorHotels certified review
« MR »

Nice rooms, easy to find, nice staff and good food. No bar area (under reconstruction I think) and booking was messy - tried online twice and failed (but lost 2000 points) and no help on the phone. Finally managed on line after another attempt a few days later (but points gone).

Anonymous Families - 10/07/2017 AccorHotels certified review

Air con was not very effective , took a very long time to cool. Breakfast good but we were charged on departure for an extra adult breakfast which was disappointing as the ages of all people having breakfast were noted when I booked and prepaid.

Tony C. Couples - 03/07/2017 AccorHotels certified review
« Reasonable experience as a one-night stopover. »

Generally good, strange not to have evening meal available on Saturday evening although the restaurant next door was very good. Still find it very poor having paper cup for tea/coffee in the room!

Couples - 27/06/2017 TripAdvisor review
« ....as ever....perfect! »

We must have booked in here seven or eight times oin the recent past, and, on every occasion, it is the only place to stay after a hard day's drive. Reception, room and food are so much better than the norm and I do hope this hotel is here to stay for many more years!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, We very much appreciate your comments regarding your stay at the Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback. I will be very pleased to share your comments with all our team Be assured that we are here for many years. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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