Hotel - Mercure Nadi
Mercure Hotel Mercure Hotel

Mercure Nadi

3.0/5 914 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioning
  • NADI AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • Conventions hotel
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Hotel location

Our rooms

We have the solution for your perfect holiday. Stay in the airconditioned Superior Room, our spacious Deluxe Room Queen with private balcony and overlooking the pool or garden, or Deluxe Room King for an even more comfortable night sleep.

  • 85 rooms
  • 12 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • DDI - Direct Dialing In
    • TV room service ordering
    • WIFI in your room
    • Computer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating 1,809 reviews

Our guest reviews for Mercure Nadi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 914 reviews
Salendra Solo - 18/03/2019 AccorHotels certified review
« Good »

good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shalendra S., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Susan S. Solo - 15/03/2019 AccorHotels certified review
« Special experience »

Gratifying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan S., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Anaseini K. Solo - 15/03/2019 AccorHotels certified review
« It was awesome »

The service provided was good Enjoyed my short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anaseini K., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Akanisi Families - 12/03/2019 AccorHotels certified review
« Awesome »

The stay was awesome...relaxing...convinient...rooms up to expectations...staffs were awesome..breakfast was awesome...had dinner there food was great pizza was really good but i think the hotel needs to have more options food wise but other then that is a great place to go amd relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akanisi R., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Iliavi R. V. Families - 25/02/2019 AccorHotels certified review
« Bula »

Room was good but aircondition wasn't working .Warm air was coming through vent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lliavi Ratu V., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologies sincerely for the Air Conditioning problems this has now been fixed. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

M.khan Couples - 21/02/2019 AccorHotels certified review
« Fair deal »

the stay was pleasant.. aircon not working other room facility was good.. staff friendly..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asif N., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Adi L. Friends - 18/02/2019 AccorHotels certified review
« Always accomodating. »

Always satisfactory, great food and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adi L., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Rachel Friends - 14/02/2019 AccorHotels certified review
« The staff make the stay! »

We all had such a great time! The staff are warm, friendly, helpful and always smiling. Bed was comfy and hot shower

Our hotel has responded to the review
Our hotel has responded to the review

Bula Rachael,Thank you so much for taking the time to review our hotel after your recent stay with us. Thank you for your pleasant comments.. Looking forward to welcoming you back again. Regards Anna Rabaka Assistant Manager

Catherine L. Families - 13/02/2019 AccorHotels certified review
« Dissapointed »

Brief stay. We enjoyed rhe hospitality of staff however room sheets were stained. No screens on doors to have air flow. No aircon working throughout hotel and a hot pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine L., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. From November last year we started having problems with our Chiller and it takes a while to get these parts from overseas as they are not stocked in Fiji. This however has been rectified. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra Hotel Manager

Gopalan K. Solo - 10/02/2019 AccorHotels certified review
« Satisfactory »

Pleasant staff and Manager.Bathroom needs detail cleaning as bathtub looks old and unclean.Need fresh coat of paint overall. Bar needs to open until 12 pm. I am a regular client.

Our hotel has responded to the review
Our hotel has responded to the review

Bula Gopalan K., Thank you for sharing your Mercure Nadi experience and thank you for your loyalty with us. It is always a pleasure to welcome you back. I would like to apologies for the inconvenience caused due to the room experience during your stay. I have shared your feedback with our relevant manager to keep on top of the preventive maintenance in the room to avoid such occurrences We look forward to see you again soon Regards Anna Rabaka

Neha Couples - 03/02/2019 AccorHotels certified review

Your staff is just amazing feel like they make the hotel worth staying at. Improvement can be done in terms of cleanliness of the room, pillows were brown n dirty inside, the rooms needs to be sprayed with pesticide infested with cocroaches

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neha N., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be much better than your previous one. Vinaka Vakalevu! Sincerely, Taru Tabuvuya Shift Leader

Selene L. Families - 03/02/2019 AccorHotels certified review
« 5nights in nadi »

It is not as good as mecure in China. Generally speaking not so good. I have to mention an unpleasant experience during my stay. My daughter got fever and vomiting in 1st day of staying. She vomited and couldn’t eat anything over 3days. On 3rd day morning, when my daughter went to canteen and tried to eat,unfortunately she vomited again after ome bite of egg . I said sorry to waitress and asks her favor to clean.but she complained I shouldn’t let my daughter eat so much. When I explained she got sick. The waitress lady feedback with worse attitude that “so you should take her to hospital “ It’s unacceptable attitude. Last I suggeste you should have first aid Kit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haiyan L., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taru Tabuvuya Shift Leader

Trevs..e Couples - 30/01/2019 AccorHotels certified review
« Great Location. »

I found the staff and service very good. Staff always helpful and smiling. For me the only issue I had was air con. Not really cold. Had to ask for a fan. And the passage area leading down stairs.Lighting needs to improve. Too dark at night. Overall I enjoyed my stay. Vinaka

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor E., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have spoken to the Maintenance Manager regarding the lights. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Maddy Friends - 28/01/2019 AccorHotels certified review
« Good »

Staff are all very friendly amd welcoming. Food prices a bit high and rooms need to be updated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeleine D., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback about I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Anonymous Business - 28/01/2019 AccorHotels certified review
« I stay in mercure twice a year. This time the ezperience was bad. The aircons were not working and the manager couldnt come up with an amicable solution, until we had to insist that they do something about it. Yet the aircons were not fixed properly. »

Uncomfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil T., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you are well aware .At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The AC Chiller seem to be tripping off once to often because of the heat wave currently in Nadi, this also resulted in 4 compressors malfunctioning and getting replacements from overseas takes time. I wish there was away we could just buy them off the selves in Fiji. The good news is we should have good air condition flow through in the rooms in the coming month. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Anonymous Friends - 26/01/2019 AccorHotels certified review
« It was good »

Not so bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley Shareena B., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Pratap Couples - 24/01/2019 AccorHotels certified review
« Not worth the Money »

we stayed there for 6 nights , 1. The AC in the rooms weren't working at all any of the days , we were given a pedestal fan to manage. 2. No complimentary water bottle in the room. 3. The Staff needs to understand that they are there to help the guests, every day when you call to ask for the wifi password , they will ask you to come down to the reception to take it down..why can't they send it across or just tell it over the phone ?? 4. The " SPA " wasnt open even a single day, having been told later that it is outsourced to someone who also handles another Star Hotel nearby ...we asked them if they can get the details of the services with the pricing so that we can fix an appointment..even after asking about 10 times, no updates from them. This merely shows that the staff isn't trained properly..even after writing a review on Tripadvisor during our stay , the GM or the Duty Manger replies saying they re extremely sorry rather than addressing the room guest directly and trying to talk to them..this would result in 0 return guests.. The restaurant food was not upto the mark..it was very very average. Definitely not willing to stay here again..

A.n. Couples - 24/01/2019 AccorHotels certified review
« Not an Accor Hotel standard property »

Far below my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam N., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

M. N. Families - 23/01/2019 AccorHotels certified review
« Not satisfied »

The air conditioning was not working. Spoke to the receptionist she promised that the air conditioning will be back to normal by the afternoon but the whole night me and my kids and wife were with no air condition.

Jeremy Couples - 18/01/2019 AccorHotels certified review
« It was an okay stay »

the stay was nice but only problem was the air con wasn't working well

Our hotel has responded to the review
Our hotel has responded to the review

Bula Jeremy,Thank you for posting your review and I am really pleased that you enjoyed your stay. The air condition issue you have mentioned have been resolved and I am sorry that this was an issue during your stay. We do hope to see you back again in the future. Regards Anna Rabaka Assistant Manager

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