Hotel - Pullman Basel Europe
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Pullman Hotel

Pullman Basel Europe Hotel

Clarastrasse 43 
4058  BASEL
SWITZERLAND

743 reviews
TripAdvisor Rating Based on 743 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pet allowed 15  CHF
  • Fitness centre
  • Babysitting on request
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pet allowed 15  CHF
  • Babysitting on request
  • Air Conditioning
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-14:00 + 18:00-22:00
    • Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

  • 141 rooms
  • 141 non-smoking rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,885 reviews

Our guest reviews for Pullman Basel Europe

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 743 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ana T. Business - 16/08/2017
« Good »

I was staying at the Residence building and the bathrooms are too small.

AccorHotels certified review
Jolanta S. Couples - 13/08/2017
« All lovey, location,room, service, food »

Relaxing , good quality

AccorHotels certified review
Maria Couples - 09/08/2017
« Fabulous hotel! »

Great location, easy walking distance go everything. Well trained staff, very comfortable rooms and fantastic rain shower and beds! Would highly recommend.

AccorHotels certified review
Scott R. Families - 08/08/2017
« Not the Pullman experience I am used to. »

We arrived after an eleven hour car trip through Switzerland. Four of those hours were bumper to bumper traffic. All We wanted to do is turn up the air conditioning and watch some TV. I am all for eco-friendly air conditioning but why even bother when it simply doesn't work? The room was uncomfortably warm. The hallways and common areas are way too hot. Having been traveling with a four year old we hoped to find some cartoons on TV but you do not offer even one child oriented TV channel. I thought we were saved when I saw the video inputs in the desk (we had a portable DVD player ) but I quickly realized that your AV connections to the TV also did not function. Some of the connections were broken in their housing. I'm not sure what the problem was but they didn't work. I would have been happy with a pay TV option but you don't seem to offer that either. i had a few beers in the bar. It would have been nice to have been offered some sort of a bar snack. Peanuts, pretzels, something.

AccorHotels certified review
Adam P. Couples - 07/08/2017
« Disappointing experience »

On our arrival, an unfriendly staff member informed us that we were going to sleep in the annex of the hotel. The room was acceptable but sadly the only views were of the main hotels windows. The receptionist also told me that there was no parking space for my car, but I could park in another hotel for an extra charge. It was raining, so we got quite wet walking with our luggage back to the Pullman hotel in Basel. The bar waitress made us feel very uncomfortable and was quite rude to us when we decided to finish our ice creams (admittedly that we had bought elsewhere) and sit at the bar tables at the front of the hotel. All the tables were empty and as guests of the hotel we thought we would enjoy our last few mouthfuls of an ice cream cone before retiring for the night...but it felt like we had committed an offence. Just because a hotel is branded a 4* is irrelevant, if the staff are unfriendly and have a serly attitude. I would not recommend this hotel purely because of the staff. A hostel with a happy friendly receptionist would far out way the experience we had in this hotel.

AccorHotels certified review
Aafke I. (. G. Business - 04/08/2017
« Wonderful »

I have heard solely compliments from our group about their stay.

AccorHotels certified review
Anonymous Couples - 03/08/2017
« Comfortable stay, but not perfect. »

Pullman Basel Europe was a very nice hotel at a reasonably good location. Accessibility was good as there were two tram stops within walking distance of the hotel. The room was large and comfortable. Two minor issues: the teaspoons provided in the room were made of plastic, which is not good for hot drinks. We also found the air-conditioning was not cold enough.

AccorHotels certified review
Patrick C. Couples - 01/08/2017
« Great time in Basel. »

Very helpful staff. As an American I found the room somewhat warm, but the staff quickly provided a fan to provide some airflow.

AccorHotels certified review
Anonymous Business - 01/08/2017

As always excellent

AccorHotels certified review
Anonymous Couples - 27/07/2017
« Nice room, confusing controls »

Room was too warm and despite trying to adjust thermostat, don't think room ever cooled to our satisfaction. The room light controls were difficult to figure out as to turning off individual lights and there was no information available to explain how they worked.

AccorHotels certified review
Patrick D. Solo - 27/07/2017
« Hotel with excellent service »

The room was very modern and well organised. The service at the reception and at breakfast was excellent. The most appreciated was the mobility card during my stay in Basel.

AccorHotels certified review
Beads Couples - 27/07/2017
« Comfortable and friendly Hotel »

We were delighted with the cleanliness of the hotel, and how modern the room was. Modern, but not pretentious.

AccorHotels certified review
Amanda B. Business - 24/07/2017
« Another great stay at the Pullman Basel »

Great rooms, super comfy bed and big towels. Wifi is OK and food and drink at the bar will get you through a business trip. Stayed in lots of hotels in Basel and really enjoy the quiet, calm of this hotel with its big beds, bedding that covers the whole bed and spacious bathroom.

AccorHotels certified review
B Business - 24/07/2017
« Clean hotel and accommodating staff »

As usual the staff was friendly and helpful. It was an extremely hot week in Basel, so the restaurant/lobby area was a bit warm for an American :) but it was manageable. Same for my room, but was able to get a fan bought up to me which helped.

AccorHotels certified review
Tony B. Business - 24/07/2017
« Nice hotel and centrally located but still have not been refunded my one nights stay »

I checked out a day early and still have not been refunded my one nights stay.

AccorHotels certified review
Anonymous Business - 21/07/2017
« Good nights sleep »

Checkin was slow with a group chcking in ahead of me. As a previous platinum member i missed the priority checkin. Room with balcony and good view. Bed was very comfortable

AccorHotels certified review
Marc V. D. M. Couples - 19/07/2017
« amazing hotel »

Impeccable. Appreciated the welcome drink and the attention and written letter in the room

AccorHotels certified review
Chava H. M. Solo - 18/07/2017
« a modern comfortable hotel within walking distance from the old city »

the reception and diningroom staff are efficient and friendly, the room was spacious, comfortable and with a modern feeling.

AccorHotels certified review
Tom Solo - 17/07/2017
« Very clean room, good service »

The room was very clean, the service was friendly and polite. Good quality of breakfast. Just one small minus for the bad small in the room.

AccorHotels certified review
Jeroen B. Families - 16/07/2017
« Very nice rooms, good breakfast »

The only thing that did not work well is to get this stay added to my member status - when I tried entering the reservation number in my Accor app it does not get recognized. How can I get this stay added to my member status?

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