Hotel - Pullman Basel Europe
Pullman Hotel Pullman Hotel

Pullman Basel Europe Hotel

4.5/5 927 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  CHF
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-14:00 + 18:00-22:00
    • Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Business services

  • 10 meeting room(s)
See all services

Hotel location

Our rooms

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

  • 141 rooms
  • 141 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,255 reviews

Our guest reviews for Pullman Basel Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 927 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lu… Business - 14/01/2019 AccorHotels certified review
« Very good stay. »

I enjoyed the stay very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear lu… Thank you for your visit and your really nice rating as well as feedback. I'm pleased to read that you enjoyed your stay with us and hope to welcome you soon again. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Jacob Couples - 12/01/2019 AccorHotels certified review
« Great hotel in Basel, spacious room experience »

They upgraded our room. Great staff. Very kind. Room is the best. Spacious and comfortable. Thank you for such a nice accomodation experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob, wow... thank you very much on behalf of the whole team for this great evaluation. I am very happy to read that we could surprise you so much with our gesture and that you had a great stay with us. We would be delighted to welcome you next time in Basel. Until then dear greetings Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Couples - 10/01/2019 AccorHotels certified review
« Centrally located hotel with lovely rooms »

Fabulous stay over New Years break - lovely spacious rooms with great facilities, ie. automatic blinds, large toilet, high standard tv, and spacious room. Breakfast options were ok, nothing too special and bar was closed by 11pm both nights, ie. no residents bar as such.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for visiting us. I am glad that you spent a great New Year's Eve. Thank you for your feedback on breakfast and our bar. I forwarded this directly to our F&B Manager as improvement points. Thank you again for your stay. We hope to welcome you again soon. Regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Business - 08/01/2019 AccorHotels certified review
« Friendly, helpful, professional »

I always enjoy to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, wow... many thanks for these great words and the terrific rating. I am glad that you visit us regularly and that you enjoyed each of your stays. I hope many more visits will follow. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anna H. Business - 04/01/2019 AccorHotels certified review
« very nice stay, no welcome present »

nice room not crowded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna H., Thank you for your stay and nice rating. I'm sorry if your present has been missed for this stay. Be ensured I'll check with my colleagues as we did block the room in the morning for you to be prepared with all before your arrival. But we are looking forward to welcoming you again soon. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Salah A. Business - 03/01/2019 AccorHotels certified review
« Very nice hotel »

Very satisfied and definitely will come back again. Very nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salah A., Thank you for the great review of our hotel! I'm pleased to read that you had a lovely stay. We also hope to see you again very soon. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Daniel Z. Couples - 03/01/2019 AccorHotels certified review
« Mr »

Everything was smoothly, good organised, room was clean and had a fresh smell. Staff were very friendly and their customer service are on the top level. Food.... food was delicious, it has been an amazing stay for me and my girlfriend. Thank you all from Pullman Basel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Z., wow... thanks on behalf of the whole team for this great review. I'm happy to read that you liked it so much and look forward to sharing your great feedback with the whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Ed P. Couples - 03/01/2019 AccorHotels certified review
« nice place to stay »

comfortable room, helpful staff, delicious food. We would stay here again on our next visit to Basel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ed P., wow... Thank you so much for your great rating. It's a pleasure to read that you had a lovely stay with us and we also look forward to welcome you again as our guest. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Karel E. Business - 03/01/2019 AccorHotels certified review
« Friendly staff and nice rooms. »

I was very well treated by the staff. The breakfast was very good and the location couldn't have been better for my needs. Thank you and looking forward to come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karel E., Thank you so much for being our guest and your terrific rating as well as your such nice feedback. We also look forward to welcome you again as our guest for your next visit at Basel. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Enrico Solo - 03/01/2019 AccorHotels certified review
« Great stay for a good price »

Great stay, good and comfortable single room with quite a view, clean and well-equipped bath room, friendly personnel, delicious breakfast and overall very helpful and hospitable staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico, Thank you very much for being our guest and your really nice rating as well as feedback. I'm pleased to read that you had a good stay with us and hope to welcome you again very soon. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Frances G. Families - 03/01/2019 AccorHotels certified review
« Great stay. »

Personel very friendly. Room and bathroom were real nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances G., wow... thank you very much for this great review. I am glad that you had a great stay with us. We would be pleased to be able to welcome you during your next visit at Basel as guests. Regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Nancy P. Couples - 03/01/2019 AccorHotels certified review
« Outstanding Experience in Exceptional Hotel »

We appreciated all the Pullman had to offer from knowledgeable staff to comfortable rooms. Food in the Bistro was excellent and served by friendly and accomadating staff. We enjoyed our three night stay in the Pullman convenient to all that Basel has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy P., wow... Thank you on behalf of the entire team for your amazing feedback and such nice rating. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Couples - 03/01/2019 AccorHotels certified review
« straightforward hotel with needed functionality for business or leisure »

the overall experience was good - few improvements at check in would help, such as forgetting welcome drink etc (i had to ask for voucher). Overall experience of hotel room and staff was generally positive though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your visit and your good rating. I'm sorry that my team forgot to give you the drinks voucher at check in. That shouldn't happen. Thank you for your input. To the subject of pillows we do also offer pillows for allergy persons. These we prepare - if known - before arrival. We would be happy to welcome you again soon. Many greetings and thanks again for sharing your experiences. Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Keith M. Couples - 03/01/2019 AccorHotels certified review
« Memorable visit to Basle »

exellent service from all members of staff helped ensure our stay in Basle was memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

T. Families - 03/01/2019 AccorHotels certified review
« overall great as usual, little things though »

always great to stay at your hotel. things bothered us though: 1. welcome Accor gift was missing. 2. we had to leave a day earlier for Family emergency, and the staff still made me pay the whole stay. A gesture would have been nice, especially since we are a regular customer, since I did not have time to argue I've let it flow. 3. room was not spotless as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Thank you very much for visiting us again. I am sorry that your room was not flawless this time. I'm also sorry if my team didn't meet you and asked me a short because I was there. Nevertheless I hope that you will visit us again soon. You are welcome to write to me before your next arrival so that I can prepare a little surprise for your next stay as a small compensation. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Sue W. Families - 03/01/2019 AccorHotels certified review
« Great location! »

We were met with friendly smiles at check-in and advised that our rooms had been upgraded. Alway nice to hear. The rooms were clean and attractive with everything as advertised. The location was perfect for us with just about everything within walking distance. Right next door to a Coops and just a block or so away from a bakery too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan W, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Buffy Solo - 03/01/2019 AccorHotels certified review

I am allergic to down feathers. Staff changed my bed linens to polyester.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Buffy, Thank you very much for your visit and your good rating. I'm sorry that you didn't get such a positive impression of our staff and the check-in. Also that your room was not directly ready. When looking through the booking history I can't read any entry or note about an early check in. We always try our best to have the rooms ready for our guests before the regular check-in. Unfortunately, this always depends on the availability of the day before. I still hope that you will be our guests during your next visit to Basel. Kind regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Anonymous Couples - 03/01/2019 AccorHotels certified review
« Room was lovely and we slept great! »

Room was lovely and we slept great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

J. Business - 02/01/2019 AccorHotels certified review
« As always, great to stay at yours »

High standards every time; friendly staff; fantastic beds; customer specific focus - you seem to remember my preferences, and you upgrade my room when possible, which makes me feel especially welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., Wow... thank you so much for your fantastic review. I am glad that this stay has also convinced you. We look forward to welcoming you repeatedly and hope to welcome you again soon. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Solo travel - 28/12/2018 TripAdvisor review
« Well located »

Enjoyable stay, made to feel welcome at check in.Breakfast could be improved upon - quite limited.Decent, clean room.Service was generally good throughout.Convenient location for trams/connections.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREX100, Thank you for being our guest and your really good rating and feedback. I will be pleased to use your mentioned point regarding the breakfast for your next meeting for improving it. We would be happy to welcome you again for your next visit at Basel. Till then kind regards Patricia Randazzo Front Office Manager

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