Pullman Basel Europe Hotel 4 stars

TripAdvisor rating 4.5/5 987 reviews
Pullman Basel Europe
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+ 16 Services
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Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • 2 restaurants-"Bistro Europe": regional cuisine, "Les 4 Saisons": gourmets

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 6 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 10 meeting room(s)

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058
basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Contact email

Check-in from 14h00

Check out up to 12h00

  • BASEL TRAM :   1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodations

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

Classic Double Room with a queen-size or king-size bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Classic Double Room with a queen-size bed, its own roof terrace and garden view

  • Max. number of persons: 2
  • Area: From 21
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Superior Double Room with twin beds or one king bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe Room with twin beds or one king-size bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Single Room with 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Junior Suite with a king-size bed, Nespresso machine and its own roof terrace, garden view

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Our restaurants and bars

LES QUATRE SAISONS

Type of cuisine: Gourmet

"Les Quatre Saisons" is a culinary experience that has received 18 Gault Millau points and 1 Michelin star. Guests can enjoy excellent haute cuisine from multiple award-winning chef Peter Moser in relaxed surroundings.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BISTRO EUROPE & LOBBY BAR

Photo non contractuelle / Strictly non binding

Pullman hotels are places to meet people. The best example of this is the hotel's new "Europe Bistro." Here, you can meet for a casual lunch or dinner and enjoy delicious regional specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 335

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,766 reviews

tripadvisor

TripAdvisor Rating 4.5/5

987 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.6/5

Mystery T. Business - 08/09/2019 AccorHotels review

Great stay, friendly staff at reception. No wait to check in, although it was crowded in the lobby when large groups were there. Food at breakfast was delicious, service was excellent. Room 611 was fine,bed was very comfortable. Shower was a bit small.

Dear Mystery T., Thank you on behalf of the entire team for your really good rating and such nice feedback. I'ts always a pleasure to receive positiv feedback from our guests. I will not miss to share your's with the entire team. We all would be pleased to welcome you again for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Great place to stay for business travel

Customer review rating 4.6/5

Anonymous Business - 06/09/2019 AccorHotels review

Friendly service; very nice rooms; good "work office" while traveling.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Welcoming Reception, nicely decorated and very clean.

Customer review rating 4.6/5

R L. F. Couples - 06/09/2019 AccorHotels review

Check in was a breeze, the staff were exceptional and the entire hotel showed care and consideration in design.

Dear R L F., Thank you on behalf of the entire team for your amazing feedback of your stay. I'm really pleased to read that we could convince you of our service so much and do hope to welcome you again with us for your next stay at Basel. Till then best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Pleasant and functional, as usual

Customer review rating 4.6/5

Anonymous Business - 04/09/2019 AccorHotels review

I am accustomed to your deferent and polite service. Keep up the good work!

Dear Guest, Thank you for your visit and your such nice feedback as well as good rating. We are pleased that you are satisfied with our service and do hope to welcome you again very soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Good, modern, international hotel in Basel centre

Customer review rating 4.6/5

S. N. Couples - 02/09/2019 AccorHotels review

The Pullman Basel Europe is a modern hotel, in the center of Basel. 5 minutes walk from the Basel Messe and 15 minutes walk from Basel old city. It is modern and comfortable. The rooms are big, elegant and very well kept. Bathrooms are clean and modrns. The personnel is very helpful

Dear N. S., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Too short !

Customer review rating 4.6/5

T. Y. Families - 26/08/2019 AccorHotels review

one of our favorite places to stay in the world great rooms, service, friendly and welcoming staff, breakfast always a pleasure to go to Basel, especially when it feels like home

Dear T. Y., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Good stay except the baby cot

Customer review rating 4.6/5

Ömer Ö. Families - 26/08/2019 AccorHotels review

I have nothing to say regarding the room, cleaning, bar, etc. all spotless. However the baby cot was disastrous, the matress did not fit into the frame and no fences surrounding the cot. Our baby pushed herself out during the night and woke up, which was quite inconvenient. I believe cots with fences are much safer for smaller babys.

Dear Ömer Ö., Thank you very much for visiting us. I am glad that you had nothing to complain about in your room. Many thanks for the feedback on the baby cot. I forwarded it directly and hope that we will exchange it in the near future. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Clean and comfortable

Customer review rating 4.6/5

Sandra B. Couples - 24/08/2019 AccorHotels review

We enjoyed the quiet room. The bed was extremely comfortable. The bathroom was a good size.

Dear Sandra B., Thank you for being our guest and your really good rating and feedback. I'm pleased to read that you enjoyed your stay with us. We look Forward to welcome you with us for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Central location, consistent experience

Customer review rating 4.6/5

Ht Business - 22/08/2019 AccorHotels review

Definitely one if my first choices in Basel for business stays

Dear HT, Thank you for being our guest again and your really nice rating and feedback. I'm pleased to read that you enjoyed your stay with us. We look Forward to welcome you again very soon. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Prefect

Customer review rating 4.6/5

Klodian A. Families - 15/08/2019 AccorHotels review

Everything was prefect

Dear Klodian A., wow... Thank you on behalf of the entire team for this amazing rating and feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Fabulous hotel!

Customer review rating 4.6/5

Karen Families - 14/08/2019 AccorHotels review

Modern, relaxing hotel - perfect after a hot, busy day in Basel.

Dear Karen, wow... I am very happy about this great evaluation. Great that you could relax with us and enjoy your stay so well. I will be very pleased to share it with the whole team. We hope to welcome you next time in Basel. Until then many greetings from Basel Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

We had an awesome weekend

Customer review rating 4.6/5

René Couples - 13/08/2019 AccorHotels review

All was great, we enjoyed our time at the Pullman in Basel. The only minor thing that we encountered is that our welcome drink did not include two cocktails. We had one Mojito and one Caipirinha = 2 cocktails and had to pay for one.

Dear Rene, Thank you so much for this fantastic review. I am happy to read that you spent a great weekend with us. But I'm sorry to read that the colleagues at the bar charged you for a welcome drink. That should not have happened, because it was clear that you are in the room with two people and the welcome drink is also valid for the second person. I would like to apologise for the mistake. I assure you that I will pass it on to our F&B manager for briefing with the staff at the bar and I will also remind my colleagues at the bar that this applies of course to the number of guests in the room and not just for a drink. I have seen that you are coming back soon and look forward to welcoming you back. Regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Expectativas satisfechas

Customer review rating 4.6/5

Tomàs L. Couples - 12/08/2019 AccorHotels review

Satisfactoria

Estimado TOMÀS L. , Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Comfortable stay but could be improved

Customer review rating 4.6/5

Uk G. Business - 12/08/2019 AccorHotels review

What I did not like: Bathroom is way too small. If I put the shower mat on the floor I could not open the door. Air conditioning is virtually non-existent. I was sweating in the room almost all the time. Hair dryer is inadequate (not powerful enough) - I could not risk washing my hair and be late for a meeting as drying my hair with that hairdryer would have taken probably hours. What I did like: Well equipped, clean room. Extremely grateful for the UK power socket as I'd left my adapter at home and would not have been able to work/charge my laptop in my room without this socket. The light switches are brilliant, with their pre-programmed settings for tv, reading, etc. Hotel staff were very pleasant, polite and friendly. Good quality toiletries were provided.

Dear UK G., Thank you very much for visiting us and for your feedback. I would like to thank you for your improvement points and will raise them at our next meeting. Thank you again for that. The feedback of our guests is important to us, as it is the only way to constantly improve ourselves and our service. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Beautiful interior and excellent location.

Customer review rating 4.6/5

Barbara H. Couples - 10/08/2019 AccorHotels review

The staff was very nice. The room was spacious and very modern. The location was very convenient to everything.

Dear Barbara H, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Very Satisfied

Customer review rating 4.6/5

Jz Business - 09/08/2019 AccorHotels review

I enjoyed my stay in the hotel, even the first lunch I had was a bit salty.

Dear JZ, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. I am glad to hear that you enjoyed your stay with us. I am very sorry to hear that your lunch was too salty, I hope very much we can revise this impression during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Andrea Volk Front Desk PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

disapointed

Customer review rating 4.6/5

Markus E. Business - 05/08/2019 AccorHotels review

Rooms and cleaning service was good Reception and its service was poor

Dear Markus E. Thank you very much for your visit. I am sorry that the service of the reception did not convince you this time. I attach great importance to it and of course this point is particularly important to me. Since you also visit us regularly, I am incredibly sorry that you received this impression from the reception during your stay. However, I would like to thank you for your feedback, as this is the only way I can intervene. You can be sure that I will talk to my team about it. I have credited you 2500 points on your Accor account as a "small" redemption. I hope you won't be disappointed by us any more and I look forward to your next visit. If you have any questions, suggestions or feedback, please do not hesitate to contact me. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

peace and comfy

Customer review rating 4.6/5

Xia H. Business - 01/08/2019 AccorHotels review

I really enjoyed the croissants every morning! I loved the comfy bed and everything supplied in my room. I can even enjoy a good scenery through my window!! Especially, there is the garden and the gym. I can exercise anytime. All stuff are polite and patient to me, thanks a lot! It's my first time to Basel and I am captivated by its peaceful and beautiful.

Dear Xia H., wow... Thank you for your amazing rating and such nice feedback. I'm really pleased to read that you enjoyed your stay so much and do hope to welcome you for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Most convenient location for great stay

Customer review rating 4.6/5

David F. Couples - 29/07/2019 AccorHotels review

Very efficient and helpful staff. Large room with all amenities. It satisfied all of our needs.

Dear David F., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM

Excellent stay in Pullman Basel

Customer review rating 4.6/5

Graham Couples - 27/07/2019 AccorHotels review

We had a fabulous stay here. Our room was extremely comfortable and spacious It was very quiet, great shower and very good wifi. All the team menbers we encountered- reception,restaurant and room attendants were so friendly and helpful.

Dear Graham, Thank you so much for your amazing feedback and such nice rating. I really appreciate it and will not miss to share your comments with the entire team. We all look forward to welcome you again for your next visit. Best regards Patricia Randazzo Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 – F. +41 (61) 690 88 80 PULLMANHOTELS.COM – ACCORHOTELS.COM
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