Hotel Mercure Graz City 4 stars

TripAdvisor rating 4.0/5 915 reviews
Hotel Mercure Graz City
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Hotel extras

  • In the center of Graz, only a few minutes' walk from the old town

  • Free WIFI throughout the hotel

  • Public parking garage (charges apply) with direct access to the hotel

  • Sauna, infrared booth and gym area free of charge

  • All rooms are equipped with air conditioning

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 9.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Graz City

Lendplatz 36- 37
8020
graz
austria

Tel: +43316751405

Fax: (+43)316/751405555

Contact email

Check-in from 15h00

Check out up to 12h00

  • 40 :   LENDPLATZ

  • TRAM :   Rosseggerhaus

  • By plane

    GRAZ THALERHOF At 10km / 6.21 miles

  • By car

    A9 GRAZ NORD At 3km / 1.86 miles

  • By train

    GRAZ HAUPTBAHNHOF At 0.9km / 0.56 miles

GPS :47.075346, 15.430673

Our accommodations

To suit your taste and needs, choose from comfortable Standard Rooms, exquisitely appointed Mercure Privilege Rooms and elegant Junior Suites for work and relaxation.

Standard Room with one double bed or twin beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Privilege Room

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Executive Suite

  • Max. number of persons: ‌4
  • Area: From 46
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

OMEGA

Photo non contractuelle / Strictly non binding

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 75 m²

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
Hotel Mercure Graz City

100% genuine reviews from our guests

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AccorHotels Rating 4.6/5

108 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

915 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mercure Graz provided good grounds for my stay

TripAdvisor rating 4.0/5

AlexFrag2019 Business - 11/07/2019 TripAdvisor review

Staying at Mercure Graz added to relaxed and pleasant stay at Graz. Hotel staff very friendly and efficient, room sufficient,breakfast satisfactory, location very good with walking distance from the very center and safe and handy surroundings.

Kurz Reise in Graz

TripAdvisor rating 4.0/5

Venture36970379918 Business - 21/05/2019 TripAdvisor review

The fitness centre is too small. I will come back and you’ll like to use the Sauna in the morning from 6:00 to 8:00. or to 7:00. The Sauna is now only open in the evening or after 8:00 AM, which is useless for people who are visiting for work.

Very Pleasant Return to Graz

TripAdvisor rating 4.0/5

Peter M Friends getaway - 10/04/2019 TripAdvisor review

I returned to Graz for a class reunion and stayed again at the Mercure Graz City. The service was excellent as usual, including offering a complementary upgrade and late check-out. The room was spacious and clean, with the only minor complaint that it was a bit hot with no way to control the temperature. The breakfast buffet offered a good selection of hot and cold items, good bread, freshly brewed coffee and tea and several tasty juices. I will definitely return.

Dear Peter M! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, René Pagitz

Value for money

TripAdvisor rating 4.0/5

Ivan Š Couples - 19/02/2019 TripAdvisor review

Mercure Graz City hotel offers real value for money. It is perfectly placed on Lend-platz and is equiped with everything necessary for a cosy stay in Graz. Didn't had breakfast in the hotel but it certainly looked yummy to me. Highly recommendable place in Graz!

Dear Ivan Š! We very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, René Pagitz

Mr. W.

Customer review rating 4.6/5

Paul W. Business - 08/01/2019 AccorHotels certified review

Very good hotel is really nice in a good location and the staff were nice and very helpful

Dear Mr. W., we very much appreciate your comments regarding your stay at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

Best staff ever.

TripAdvisor rating 4.0/5

kfn5 Couples - 29/11/2018 TripAdvisor review

Of all the hotels we have stayed at in the last four weeks of our European trip the staff in this hotel was the best Happy, helpful staff all through our stay of three nights. The hotel was also very good.Thanks to everyone.

Had a great rest

TripAdvisor rating 4.0/5

bertram_xd Business - 09/11/2018 TripAdvisor review

Nicely furnished hotel with very friendly and efficient staff. Underground parking is convenient but not cheap. Excellent mattresses. Everything is in good condition and clean. Have not tried the breakfast.

Consistent Excellence

TripAdvisor rating 4.0/5

anthonyvogt Business - 29/07/2018 TripAdvisor review

This hotel is one of the few hotels that does three very important things every hotel should do. 1. This hotel has demonstrated time and time again that it seeks to better itself. The hotel is no more than 13 years old and it's been recently rennovated. Compared with other hotels that I've stayed at, this is unheard of. I congratulate the management team that decided to undertake this endeavor. 2. This hotel provides consistent service. I go to this hotel at least once a month and I've never been dissapointed by the hotel receding in service. The quality of the establishment and the service provided by the whole staff has always met my standard. Having been a repeat customer at other hotels, I've found that this isn't an easy thing to do. 3. The staff recognizes their repeat customers. This simple step of taking the time and effort to remember a customer goes a VERY long way in feeling welcomed. Without a doubt, I feel welcomed at this hotel and I look forward to more nights. Great job!

Nice hotel in the heart of the city

Customer review rating 4.6/5

Anonymous Business - 17/06/2018 AccorHotels certified review

I could sleep very well. The breakfast is superior. The staff is polite, helpful and capable.

Dear Mr. T., We appreciate your comments regarding your stay at the Hotel Mercure Graz City very much. It is always a pleasure to receive positive feedback. I will share your comments with all our team members and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Mitgutsch Assistant Manager

good hotel with quick service

TripAdvisor rating 4.0/5

Paisan K Business - 16/06/2018 TripAdvisor review

The hotel is located at the nice area and near the shopping and tourist attraction. The service is quick both check in and out. The staff is kind and helpful. The cleanliness of the room is ok and all stubs in the bathroom are sufficient.

Dear Paisan K, thank you for your time to write about your last stay with us and for your rating. It would be great if we get the possibility to fully convince you of our service at your next stay and I can absolutely recommend one of our new Privilege-Rooms or Executive-Suites to you which, I am sure, will impress you for a perfect rating. Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Absolutely Pleasant Stay

TripAdvisor rating 4.0/5

Peter543for Family - 09/06/2018 TripAdvisor review

The hotel is nice and clean. Very close to the main square, it is about a 15-minute comfortable walk. The area between the hotel and the downtown hotel is also fine; there are a lot of bars, cafes and restaurants. Everybody was friendly and helpful, The room is comfortable, the bed is ok, with the exception of the polyester duvet, the bathroom is large and well-equipped. Our room overlooking the kind of inner court was absolutely quiet. Housekeeping was impeccable. Breakfast room is spacious and the food is excellent, a great variety of hot and cold things, danishes, juices and fruits. At the end of a long trip and many different kinds of accommodation this was a perfect choice.

Dear Peter543for, thank you very much for your rating and for your time to write about your impressions of your stay with us. It is my pleasure to read that you absolutely enjoyed your time in Graz and sprecially your room and our breakfast buffet. Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

Most modern Mercure I have seen

TripAdvisor rating 4.0/5

ilyab780 Couples - 11/02/2018 TripAdvisor review

Have been stayed for 2 nights. Very friendly staff. We have stayed in Privelagge room - the most modern and nice Mercure I have seen. Was very enjoying the stay. Parking facilities are good and a lot of space. Sauna was very clean and comfortable to use. I had a chance to use gym area. There are nice equipment available. Thanks a lot for such pleasant stay.

Need a new look

TripAdvisor rating 4.0/5

Verdunois Business - 28/01/2018 TripAdvisor review

Well situated but not very nice hotel. Rooms need a refresh style and the menu is too short. Mercure brand should take care of its image. We are in 2018 and you feel like in the 80'. Breakfast is ok with a little too much stress.

Dear Verdunois, thank you very much for your time to write and for sharing your impressions of your last stay! I am very sorry that you did not like the style of the hotel (built 2005). For your next stay I would like to recommend one of our new built privilege rooms or one of our suites which have been built and opened in 2017/2018 because those are of course equipped different to our standard rooms and also have a differnet look of course. Please note that we also offer breakfast in the rooms if you would prefer an absolutely stressless breakfast during you next stay! Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant Manager

A very good business hotel

TripAdvisor rating 4.0/5

jaromirs624 Business - 24/10/2017 TripAdvisor review

I stay regularly in this hotel and I am generally satisfied there. Currently there is a reconstruction ongoing but unlike during my last stay, it is not noisy and disturbing at all. I really enjoy the comfort of the rooms, the choice at the breakfast and the high level and commitment of the staff.

Great friendly location

TripAdvisor rating 4.0/5

220wandat Family - 22/10/2017 TripAdvisor review

We had a very pleasant stay. The lady at the front spoke perfect English. She circled all the places of interest on the map. Our complimentary cocktail came with a lovely smile and delicious olives wrapped in prosciutto!!! My room had the scaffolding on it so privacy was a problem. However my brother and his wife were fine but were woken up by the workmen, There was no apology for the disturbances when we arrived. The hotel was a little harder to find due to the scaffolding.

Dear Wanda T, thank you very much for writing about your last stay and for all your pleasant comments! It is my pleasure to read that you felt welcome & comfortable and also I would like to apology now for the inconveniences caused by the workmen during your stay. Looking forward to welcoming you soon again (also with a welcome drink again ;)) Best regards, Alexander Mitgutsch Assistant Manager

Good hotel in a convenient location

TripAdvisor rating 4.0/5

Peter M Solo travel - 28/09/2017 TripAdvisor review

I returned to this hotel for a 2-night stay to visit friends. The hotel is very conveniently located and is well maintained, even during the currently ongoing constructions (expansions). I would certainly stay there again.

Only because the personnel was *extremely* kind

TripAdvisor rating 4.0/5

Stefania20 Business - 13/09/2017 TripAdvisor review

Introduction: I'm used to sleep in hostel, and not to go around and spend night in this kind of fancy hotel, so you know what's the level of my tolerance and flexibility, normally. Point is that, they are making renovation works on the facade.The first day I was waken up by drills on my head at 07.30 a.m. I asked to change room in the morning, and they gave me another one, close by. I went up, made my bag, moved it from one room to another and left for the conference I had to attend. The second room was slightly quieter, but when I tried to have a rest in the afternoon again unbearable noises. I had asked to be moved the farthest away from the noise but they told me "If tomorrow morning you still have problems come down and we will solve it." Luckily I could be able to "test" the room before risking to be waken up again by drill the day after. The third room was ok to sleep into but only with earplugs. They should really tell people beforehand of this works, and/or make a discount and/or offer other services. Tell people beforehand so either I don't come, or I ask for a specific room, or I know that there are works, at the bare minimum.

Very noisy under renovation

TripAdvisor rating 4.0/5

desnos78 Couples - 27/08/2017 TripAdvisor review

The hotel was under renovation and we were not told about any noise issue when we checked-in. But in the morning we woke up around 7:00 due to the noise of the construction team. There was no real help or mitigation from the hotel team

Good Location

TripAdvisor rating 4.0/5

Bede80 Couples - 27/06/2017 TripAdvisor review

The room was clean . Tea and coffee making facility with fridge in room Good location for bus and travel links. Very helpful to receive a text when room was ready also public transport info helped me to get to the hotel quickly

Perfect as always

TripAdvisor rating 4.0/5

Duc4Me Business - 13/06/2017 TripAdvisor review

Where else would I stay while being in Graz for business. All you need. Close to center, close to railway station. Clean and modern rooms. Good standard and amenities. Fair price. Bar for the evening. Friendly staff.

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